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2 Welcome 3 Network S Logging on to the network 4 CHANGING Your Password 5 wireless network 9 Network and Hard drives 11 Storage Devices removables storage drives 13 Storing your FILES 17 using 18 Moodle getting set up on moodle 19 Enrolling on a moodle module 25 AcCessing your moodle modules 27 accessibility 30 library Using Library Resources 31 exam PAPERS 35 BOOK GROUP STUDY ROOM 37 LIBRARY TRAINING 40 Printing and Copying credit your account 42 HOW TO Print 43 Additional Software Turnitin 44 Read and write gold 45 IT support 46 Contact Information 47 Social MEDIA 48 List of computer labs 49 Checklist 50 ISSE student survey 51 page 2

3 The Centre for Learning and Teaching (CeLT) welcomes you to ITT Dublin! As a student at ITT Dublin, you have access to a wide variety of IT services such as high speed internet access, file storage, printing, and Moodle (our virtual learning environment). This IT Guide has been created by CeLT, in collaboration with Computer Services, to help you get set up and to introduce you to the main IT services in the Institute. Please contact us if you need help with any of the areas in this guide or if you have any other learning support needs. CeLT offers a range of learning and teaching supports for students a throughout the year. You can visit us at the CeLT office (room 002) which is situated on the ground floor next to Reception or you can us at celt@ittdublin.ie. We wish you every success in your studies here at ITT Dublin. page 3

4 Logging on to the Network 1. Check that the computer is switched on. You may need to move the mouse slowly to activate it. Hold down the Ctrl + Alt + Delete keys and the Windows log-on screen will be displayed. 2. In the User Name field enter your student number. This is your X number (e.g. X ). Note: If you are in the School of Engineering you must type the School domain before your username. For example, School of Engineering will be Eng\x In the Password field enter your date of birth in the following format: ddmmmyy (e.g. 17Feb90). Note: the first letter of the month is a capital letter. 4. Click the logon button to log in. page 4

5 Changing Your Network Password When you register at the beginning of the year, your network password is in the format ddmmmyy (e.g. 17Feb90). Following registration you should reset your password to something more secure. Use the instructions below for the academic school you are in. Business and Humanities 1. Hold down the Ctrl, Alt, and Delete keys together. 2. Select the Change a password button. 3. Type your old password and enter a new password. 4. Click the arrow button Note: Passwords must have at least 6 characters and contain numbers, lower case letters and upper case letters e.g. Monday10 Understanding Password Resets You will use the same password to log in to: Computers in the college network The college wireless network Weblink (remote access) Moodle If you reset your password using the reset facilities in the college network as outlined, the new password will apply to all network applications. page 5

6 Engineering Students Login Procedure Engineering sudents must enrol on the Engineering Password Management System to change their password. When you login for the first time, you will see the following screen: Click Next and you will be asked to choose 3 quesions to use as security questions in the future. page 6

7 Engineering Students: How to reset your password Once you have enrolled (se page 6), you can reset your password by clicking the Forgot my password link. You can only change your password when in the Engineering lab. You must be enrolled on the Engineering network to avail of this facility. Note: The School of Engineering has a dedicated website where you can find more information and support: page 7

8 Another way to enrol and reset your password, outside the Engineering labs, is using the Password Manager Website located at: Note: More resources for Engineering Students can be found at: page 8

9 Logging into the Wireless Network Eduroam is the wireless network available in ITT Dublin. In Google Chrome type Your username will differ, depending on which school you are in. Business and Humanities Students: Engineering Students: The password for the wireless network is the same as your network password. page 9

10 If you are connecting using a Windows laptop or Apple mobile device you should use the specially built Eduroam installer tool. This installer will automatically set up connectivity to eduroam. More information is available at page 10

11 Understanding Network and hard drives 1. Double-click the Computer icon on the desktop to see the different drives or content areas available. Hard Disk Drives Hard disk drives are located in the computer. The C drive is the hard drive of the machine where the applications are installed. This drive is only for the machine you are logged into. Some computers in the Engineering computer labs have a second partition (section) on the hard drive. On these computers the second partition is called the D drive. Information on this drive will be deleted on a regular basis and you should not use these drives for any personal storage. Devices with Removable Storage If you are using a removable storage device such as a USB key or a memory stick, this may appear as the E drive. The F drive is usually the CD\DVD drive (see page 13). page 11

12 Network Drives Network drives are drives stored in the college. In Computer, under the heading college Network Drives, you will see several drives listed. The most important one is your personal student drive which is identified by your student ID number. The letter of the drive where your personal folders appear will be different depending on which academic school you are in (e.g. for Engineering students it is on the H drive). Note: Your personal student drive is a permanent storage location where you should store all your college related documentation. This storage location is backed up on a nightly basis and is safe and secure. To exit Computer, click the close button on the task bar at the top/right of the screen: To start an application, e.g. MS Word, Excel, Google Chrome, click the Start icon at the lower left corner of the screen, and then click All Programs. A list of available programs will be displayed. Select the one you want to use and the application will start. page 12

13 About Removable Storage Devices There are many types of removable storage devices: Compact disks (CDs) and Digital Versatile Disks (DVDs) External hard drives Local hard drives USB sticks/memory cards The college network CD/DVD External Hard Drive Local Hard Drive usb stick Memory Card Students are responsible for ensuring their files are stored correctly. Students should store their files as directed by the relevant department technician responsible for computing. Using USB/Memory Sticks TIP: Save your student number or a telephone number in a.txt file on your device. This way you have some chance of its safe return to you if you lose your device. To ensure the correct use of USB/memory sticks, the following guidelines are provided: page 13

14 1. To use a USB/memory stick, insert it into a USB port on the PC. Wait for a few moments to allow the computer time to detect the device. 2. On the desktop, double-click the Computer icon. 3. The screen displayed shows all the storage areas available. page 14

15 4. To access your memory stick, double-click Removable Disk. The contents of the device will be displayed. (The drive letter may vary and may not necessarily be F.) 5. While you are working, you can save your files to this device by selecting the memory stick as the location and then File > Save as > [file name], from the menu bar: Note: You should only use a USB/memory stick to make a back-up copy of your files. 6. It is important, when you have finished saving your work to remove the USB device safely. Click the Show hidden icons icon at the lower right corner of the screen. page 15

16 7. Double-click the Safely Remove Hardware and Eject Media icon. 8. Select the Eject option. Note: Failure to remove a USB/memory stick correctly could seriously damage your files and hardware. If unsure, shut down the computer before removing it. 9. You will then be notified that it is safe to remove the hardware. 10. If these dialogue boxes are not displayed, log out and remove the memory stick. Note: A memory stick should not be removed while any file stored on it this in use. page 16

17 Storing your Files You should store all your work on your personal storage drive to ensure safe storage and backup of your files. Therefore you should avoid using the hard disk drives ( C or D drives) for file storage. However, when you are working on a file (especially large files) it may be faster and safer to work on a copy of the document on the hard disk drive temporarily. We therefore recommend the following: 1. Copy the file from your personal storage folder to the C drive. 2. Work on this copy of the file on the C drive. 3. When finished working, copy the revised file back to your personal storage folder and delete if from the C drive. Note: Never store your files on the Desktop as your file will not be available to you again once the PC is switched off. page 17

18 Using ITT Dublin does not have a college system. We let you use whatever address you want to be contacted on as your main point of contact with us. For example, if you already have a gmail or Hotmail address you can use it as your main contact while you are at ITT Dublin. However, you will need to ensure that the Institute is aware of the address you want to be contacted on so that you do not miss out on important notifications from your lecturers and other departments. For example, your exam pin number which is used to access your exam results will be sent to your address. In Moodle you will be able to enter your preferred contact address when setting up your Moodle profile. This will also update your address on our registration system. Instructions on how to do this are on page 19. page 18

19 Getting set up on Moodle Moodle is the virtual learning enviroment(vle) used in ITT Dublin. You can use Moodle to access course materials such as notes, course activities and other teaching and learning resources. This is an online facility so you can access Moodle at any location with internet connectivity. To Access Moodle 1. Launch browser Google Chrome. Do not use Windows Explorer. 2. Go to the ITT Dublin home-page page 19

20 3. On the top of the page, click the Student: Log In link. 4. Click on the Moodle link. page 20

21 5. Enter your Username [student ID] and Password and click the Login button. Note: You can also connect to Moodle directly by launching a browser and typing the following in the address bar: page 21

22 6. After you log in you will be brought to the Moodle home page. 7. Click on here, as shown below, to update your profile. page 22

23 8. The following screen will be displayed. Update your information. Note: Enter your address e.g. To maintain communication with the Institute we strongly recommend that you also enter your mobile number. This input field is located in the optional tab in profile settings (see below). page 23

24 9. When you have updated your profile information, click the Update profile button at the bottom of the screen. 10. To return to the Moodle home page click the Home link. 11. The following screen will be displayed with a list of the three academic schools. Select your school to take you to the list of courses and modules. page 24

25 Enrolling on a Moodle Module Your programme of study will be made up of modules. When you login to Moodle first you will not have access to any modules. This is because all students have to self-enrol on their own modules. At the start of term your lecturers will give you a Module name and an enrolment key for the module they are teaching. Find the module in Moodle and click on the link. You will be asked to enter the enrolment key. You will only need to do this once for each of your modules to enrol you on the module in Moodle. This will then attach these modules to your account in Moodle and from then on you will see the list of modules you are enrolled on on your home page when you login. See the following example to demonstrate how to enrol on a module in Moodle. 1. In the Course Categories block select a category (this will be the name of your academic School). 2. Select the department your programme is in. page 25

26 3. Select the qualification your programme is leading to. 4. Select the current semester. 5. Now select your module from the list displayed. page 26

27 6. You will be prompted to type the enrolment key. This is provided to you by your Lecturer. Type in the enrolment key and click the Enrol me button. The enrolment key is case sensitive so you must type it exactly as it was given by the lecturer. Accessing your Moodle Modules 1. Click the Home link at the top left of the page. 2. Once you have enrolled on your modules you can access them directly from the Moodle home page clicking on the My Courses link in the navigation block. page 27

28 3. When you select a module from the list you will be brought to the module page where module resources are displayed. 4. Click, any of these resources to open or access on them. page 28

29 As the semester progresses more resources will be added to the module pages by your lecturers. Details of upcoming events and deadlines may also be posted through Moodle. 5. To return to the Moodle home page, click the Home link and to log out click on the Logout button at the top right corner of the screen. Note: The free Moodle Mobile app is available in the Google Play store and the Apple Store. If you have questions about your Moodle modules and/or its resources, you should contact the relevant Lecturer. If you need assistance using Moodle the Centre for Learning and Teaching with your student number and description of the issue. page 29

30 Accessibility The Disability Office provides advice on assistive support and technologies. You can contact the Disability Office or the Centre for Teaching and Learning if you would like support or training in assistive technologies such as using electronic audio pens, using Read Write Gold software or other academic supports. The Disability Office is located in room 10 on the ground floor. page 30

31 Using Library Resources You can access the library resources at or on the ITT Dublin website front page. Scroll down to end of the page and click on the Library link. The Library search engine and its resources should be your first source of information. 1. Click the Login in button to enter the Library site. page 31

32 2. To log in to the Library site you need enter your Name, student number ( x ) and a personal identification number (PIN). The first time you login in to the Library site you need to enter your self-assigned PIN. This can be any combination of numbers and letters, exceeding six digits. Then click on the Submit button. 3. Re-enter your PIN and click on the Submit button on the next page. page 32

33 4. After your confirmation you will be redirected to your library account page. 5. Once you are logged in you are ready to search for information in the blue circle on the top right of the page. The Find IT search box is useful for finding the full text of journal, articles, books, ebooks, patents, standards, the institutional repository, the library website, etc. page 33

34 For example, if you are a culinary arts student and you are looking for a book or journal about chocolate simply type the word chocolate in to the search area and click to search all library resources (full text of journal, articles, books, ebooks, patents, standards, the institutional repository, the library website, etc.). Results will display all items with this search term in their title, their availability, and location. Hover your cursor over the title of the book or journal and more information will display on the right hand side of the screen. page 34

35 Exam Papers 1. For past exam papers, select the Exam Papers link from the top menu of the library page. 2. Click on your school, for example, Engineering, then click the specific set of past papers you are searching for. page 35

36 3. The screen displays the list of papers that you choose. Click on the Semester you want. 4. Click on the chosen year/s. page 36

37 5. Select the actual paper you want from the list of PDFs presented to you. Book Group Study Room You can book a room to study in the Library. These are STRICTLY for group study only. 1. Click on the Book a Room link to open the booking system. page 37

38 2. Click on the green boxes to select a time. 3. After you have chosen the time, your booking slot will change to orange. Fill in your details and click on the Submit my Booking button. page 38

39 4. The time becames unavailable to others and you will receive an notification confirming the booking details. Click on the link in the to confirm your booking. important: You must click on the link in the to confirm your booking within 15 minutes. page 39

40 Library Training The Library offers training designed to help you make the most of all Library services; to find, use, and evaluate information resources for your assignments/research. Please contact the Library to book a training session. For more information on using the Library and the online resources, contact the Library. Full contact details are on page 47. Library Opening Times: Find the Library on Facebook: Find the Library on Youtube: Find a list of how to videos on the Youtube Playlist: Library ITT Dublin page 40

41 Note on Referencing\Plagiarism When you put your research on paper you must cite the sources of information (books, journal articles, online documents, images) that you have used during your research project. This is essential in order to give credit to ideas and quotations used from other people s work and to allow your readers to retrieve references and find further information about the topic. For more information on how to do this refer to the Library How to... tutorials at: page 41

42 Printing and Copying There is a printing centre called Reprographics located on the first floor near the yellow stairs, room 110 (Full contact details are on page 47). This centre manages the following print services available in the institute: Credit your account 1. Via the internet: Go to print.ittdublin.ie. 2. Follow the instructions to top up your account. 3. Top up amounts range from 5 to 50 euro. Note: A topup station is also available on the ground floor. Send a job to print 1. Select file and print. Select a printer from the following list. 2. <Secure_Print> (Prints your job in B&W on all devices). 3. <Secure_Print_Colour> ( prints to colour devices only). Print from USB 1. Swipe your card or enter your ITTDublin username and password. 2. Select <Use Copier Function> Select <NEXT>. 3. Insert USB key in slot to the right of the interface. 4. Select print job and press the Green button to print. Note: Remember to <Log Out> when you are finished. Release a print job 1. Swipe student card or enter your network username and password e.g. x , 17May Your balance is displayed, press <NEXT>. 3. Print jobs are displayed, choose a single job or choose <Select All> or <Delete>. Remember to log out when you are finished. page 42

43 Make a copy 1. Swipe student card or enter your network username and password e.g. x , 17May Select <Use Copier Function>. 3. Display shows your balance, press <NEXT>. Follow-me printing 1. Our printing system allows you to send a print job from any PC in the college and release it at any of our printing devices. 2. You have 24 hours to release your print. page 43

44 Additional Software In addition to the main IT services available to you, such as and printing, you also have access to a range of applications to help you with your studies. Some of these applications include the Turnitin plagiarism detection software and Read & Write GOLD literacy software. Turnitin Turnitin is a text-matching tool which assists users to avoid plagiarism. Turnitin is available through Moodle. In order to use Turnitin, your lecturer must first create a Turnitin upload space in Moodle. Your lecturer may then ask you to upload your assignment to Turnitin. Turnitin then compares the uploaded assignment with a large set of existing documents stored their set of databases (drawn from the internet and other sources). The result of this comparison is an originality report which highlights matching text. Students can enrol on the Turnitin Student Self-check Page to learn more and to test their work in Moodle before submitting it. Go to the home page of Moodle to find the link to the Turnitin Student Selft-check page. page 44

45 Read & Write GOLD Read & Write GOLD is designed to assist computer users who need extra assistance with reading and writing. It can read text aloud and help users to construct words and sentences. Other features include advanced spell checking, document scanning, screen reading, internet tools, pronunciation, and saving text as audio files. The software allows students to develop their literacy skills and enjoy greater independence. The Read & Write GOLD application appears as a toolbar that floats on top of any open application and can be easly hidden. The software works with all Windows applications. It offers users with literacy difficulties, dyslexia or English as a second language, the opportunity to work in aninclusive way. page 45

46 Contact Information IT Support If you are in the School of Business and Humanities and have any queries or issues relating to information technology in the college, you should contact the IT Support Centre. Business and Humanities Phone: /Ext Room: 205 (near the yellow stairs, second floor) Note: A valid ITT Dublin student card is required to use this service. IT Support Centre Room Help Desk page 46

47 The School of Science and Computing and the School of Engineering have their own dedicated IT technicians. Science IT Support Room: 134 (near the red stairs, first floor) Computing IT Support Room: 134 (near the red stairs, first floor) Engineering IT Support Phone: /2513 Room: 221 (near the blue stairs, second floor) Room: 215 (near the green stairs, second floor) Other Contacts Reprographics Phone: /2378 Room: 110 (near the yellow stairs, first floor) Library Phone: Centre for Learning and Teaching (CeLT) Room: 002 (beside Reception, ground floor) Phone: /2343/2743/ page 47

48 Student Union also have social media accounts with up to date news and events Social Media Safety It is important that you protect yourself and your identity when using any form of social media, whether in your personal life or as a student. It is the responsibility of the student to manage their own social media accounts in a responsible and safe manner and in accordance with Institute policies and regulations as well as relevant laws. There are many guides available on the internet that will give you tips and ideas about the use and safety of social media applications such as: page 48

49 List of Computer Labs Listed below are the labs that can be used by students from each academic School. Note that these labs (except 114) are in use for classes for most of the day during term-time. LABS Library Mezz School of Science and Computing Dept. Science Dept. Computing School of Business and Humanities School of Engineering page 49

50 Task Checklist Network I have logged on to the network. I have learned how to reset my network password. I have found my personal student folder on the network. Storage I have inserted and used a USB/memory stick. I have safely removed a USB/memory stick. Task Completed Moodle I have logged on to Moodle. I know how to enroll on a module in Moodle. I registered my address and mobile number in Moodle. Library I have searched for a book using the Library Catalogue. I have logged into my Library account. SUPPORT I know how to contact IT support. page 50

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52 Created by: The Centre for Learning and Teaching ITT Dublin page 52