MAURITIUS TRADELINK (MICCP) Online Application for Import Permit and Delivery Allowed

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1 MAURITIUS TRADELINK (MICCP) Quick Steps Guide for Online Application for Import Permit and Delivery Allowed to the Ministry of Industry, Commerce and Consumer Protection (Trade Division Import) Version 1.4 January 2017

2 Contents 1. INTRODUCTION GETTING STARTED... 3 SYSTEM REQUIREMENTS... 3 USER REQUIREMENTS ACCESSING SYSTEM... 4 LOGIN/AUTHENTICATION PROCESS APPLY FOR IMPORT PERMIT ONLINE PAYMENT OF MICCP FEES REQUEST FOR PERMIT AMENDMENT REQUEST FOR PERMIT CANCELLATION / EXPIRY DATE EXTENSION REQUEST FOR DELIVERY ALLOWED ( CLEARANCE ) SUMMARY OF APPLICATION/REQUEST STATUS DASHBOARD LINKS STATEMENT OF ACCOUNT MAINTENANCE OF IMPORTER DETAILS LIST Mauritius Network Services Ltd Ver 1.4 Page 2

3 1. INTRODUCTION The Mauritius TradeLink (MICCP Imports) system (a component of the National Single Window project) also known as TradeLink in this document, is a web-based application designed to implement a simplified and convenient system for the application, processing and issue of Import Permits and Delivery Allowed ( Clearance ) by the Ministry of Industry, Commerce and Consumer Protection (Trade Division - Imports), also known as MICCP in this document. MICCP is one of the Other Government Agencies (OGAs) in the republic of Mauritius to issue permits and/or delivery allowed. Other OGAs which will be connected to the TradeLink platform in the future (in a phase wise approach) are the Film Classification Board, the Ministry of Fisheries, Radiation Protection Authority, specific divisions from the Ministry of Health and from the Ministry of Agro Industry. This system maintains confidentiality of all the information provided by the end users and will allow access to authorized end users only. The importers or their representatives (also known as Applicants) who will be using the system to secure Import Permits from MICCP, are referred in this manual as You. 2. GETTING STARTED This section provides you information about the various requirements and steps to access the TradeLink. SYSTEM REQUIREMENTS Before using the system, you must ensure that your computer meets the following requirements: Internet connection, preferably a broadband connection. Mauritius Network Services Ltd Ver 1.4 Page 3

4 Any of the following Web browsers: Mozilla Firefox Google Chrome Microsoft Internet Explorer 11 or higher NOTE: The hardware requirements depend on the web browser that you are using. You must refer to your web browser's manuals to verify this information. USER REQUIREMENTS To access the system, you must have an account with the Mauritius Network Services Ltd (MNS). Registered users are provided with valid USERID (Mailbox ID) and Password. NOTE: Please contact the representatives from MNS Customer Service for further details in setting an account. 3. ACCESSING SYSTEM This section provides the necessary information on how to access the TradeLink. Detailed information is available including images of the actual screens. The TradeNet Portal is your only gateway to access the TradeLink Homepage (URL : LOGIN/AUTHENTICATION PROCESS The Authentication screen of the [TradeNet Portal] serves as the security control of the system. Mauritius Network Services Ltd Ver 1.4 Page 4

5 This is where you need to provide your User ID and Password for the identification and authentication process or most commonly referred as Login process. To begin with the login process you need to: (1) Enter your User ID. (2) Enter your Password. (3) Click Login. By clicking on the login button, you are agreeing to the MNS NSA "By signing in I agree to the MNS NSA" Upon successful login, you will be greeted by the TradeNet Portal s [License Message Screen]. You need to indicate your acceptance on the Terms and Conditions stipulated under the MNS agreement. The screen below shows the welcome page you are redirected to upon login. Mauritius Network Services Ltd Ver 1.4 Page 5

6 You will be directed to the [TradeNet Homepage] after clicking the <Ok> button. Announcements from the governing bodies are available in this page. Depending on your account type, you will have the menu bar which enables you to access a specific online application system. The screenshot that follows shows the announcement screen and the menu bar. Mauritius Network Services Ltd Ver 1.4 Page 6

7 Select {Mauritius TradeLink} from the menu bar to access import permit application. You will be redirected to the homepage of TradeLink as shown in the following screenshot. You will have a welcome greeting with your user ID to TradeLink. The homepage of TradeLink consists of the dashboard which provides a quick overview on the count of MICCP import permit applications and requests for Delivery Allowed under different application/request status and consists of the menu bar that enables you to navigate through the TradeLink system. On the top right handside, the login icon shows the user Id logged in the system. When you place your cursor over the icon, you will have your account details as shown below: Mauritius Network Services Ltd Ver 1.4 Page 7

8 To logout from the application simply click on the "Logout" link and you will be logged out from the online import permit application. NOTE: For security purposes the system will automatically log you out if left idle within a specified period. An error message will appear once you try to access the system (Please refer to screenshot below). 4. APPLY FOR IMPORT PERMIT This document will describe the main steps to apply only for an Import Permit with MICCP. Mauritius Network Services Ltd Ver 1.4 Page 8

9 New Permit application To apply for a new Import permit, go to the {Permit Application} on the menu bar and select {New Permit} and then {Import} as shown in the screenshot below. The application for import permit screen is as follows: The application for permit form is explained briefly below : Header information Mauritius Network Services Ltd Ver 1.4 Page 9

10 The header part provides your account details i.e. your applicant name, TAN and balance amount in MUR (if any), in read-only format which you cannot modify at any time of your import permit process. Since a MNS fee (also known as single window application fee ) will be automatically deducted from your MNS prepaid account on submission of a MICCP permit application (either a new permit application or a new request for permit amendment), it is recommended that you check the balance amount of your MNS prepaid account before proceeding with the creation/submission of a new application for import permit. Your applicant is provided in an editable mode for any modification since the time of your registration. It is very important to ensure the correct and valid address provided at the time of creation of an import permit application for all notifications regarding your application will be sent on the same. The icon reads the following information: You must then choose a Transaction Type from the List. Importer details You must input either your Importer BRN (Business Registration Number for corporates or individuals who have a BRN) or Importer NID (National Identity Card for individuals with mauritian citizenship) or Importer Other ID (Other Identity for individuals without mauritian citizenship). You may refer to section 12. Maintenance of Importer details List with regards to creation of different type of importers. NOTE : The textbox with labels with are compulsory fields that need to be filled to proceed with the creation of the import permit application else you will be prompted with the following error message. Mauritius Network Services Ltd Ver 1.4 Page 10

11 Line(s) of HS Code You need to input the corresponding HS Code(s) for MICCP Trade controlled commodities that you would like to import. NOTE : you can click on the link Custom Tariff to refer to the Custom Tariff document (in pdf format) for Hs Codes that you wish to import. However not all Hs Codes being listed in the Custom Tariff document are configured in TradeLink because not all Hs Codes require an import permit from MICCP Trade Division (Imports). For each HS Code line, you need to select its related Product Code. NOTE : Product Code is defined by MRA Customs Tariff for example to distinguish between controlled and non controlled commodities of a basket item Hs Code or to distinguish between a controlled new and used commodity. If you have not selected its related Product Code, you will get the following error when you proceed further. Below is an example of a filled application for permit ( main application). Mauritius Network Services Ltd Ver 1.4 Page 11

12 The allows you to delete a row of HS code. The only active command control buttons in the newly generated application forms are: (1) <Save>: Allows you to save changes. (2) <Next>: Allows you to navigate to the next section of the import permit form. (3) <Cancel>: Allows you to cancel an application. Click on <Save> button to save your values for your new permit. If your permit form has no errors and all the mandatory fields have values, your permit will be successfully saved. A unique application number also known as main application number (i.e. P MNSADMIN) will be generated for your new application for permit form and you will get the following success message. Mauritius Network Services Ltd Ver 1.4 Page 12

13 After the generation of your application number, you will have the following active commands button: (4) <Save>: Allows you to save changes (5) <Next>: Allows you to navigate to the next section of the import permit form (6) <Cancel>: Allows you to cancel an application. (7) <Delete>: Allows you to delete an application. Automatic generation of specific MICCP application(s) for import permit Click on <Next> button to continue with your import permit. You will be redirected to the next section of the permit application form which is specific to MICCP with sections such as beneficiary, trade, payment, item Hs Code and attachments. The specific MICCP import permit application form being automatically generated will be identified by a unique generated MICCP application number (i.e. P MIC) with a default permit version number 0. You can refer to this number to communicate with other stakeholders such as MICCP, MSB, the Treasury and MNS with regards to your MICCP permit application. NOTE : - If you input several lines of Hs Code for general goods commodities only (such as spare parts), only one MICCP import permit application which contains all the Hs Codes, will be generated by the system. - If you input several lines of Hs Code for second hand motor vehicles only (such as passenger car <= 1200cc, >1200cc), a MICCP import permit application per line of Hs Code, will be generated by the system. Each permit application will contain only one Hs Code. - If you input several lines of Hs Code which consist of a combination of several general goods commodities (such as spare parts) and one second hand motor vehicle (such as passenger car), a MICCP import permit application which contains all the general goods Hs Codes and another MICCP import permit application which contains only the vehicle Hs Code, will be generated by the system. Mauritius Network Services Ltd Ver 1.4 Page 13

14 A specific MICCP permit application containing general goods Hs Code(s) A specific MICCP permit application containing a second hand motor vehicle Hs Code Mauritius Network Services Ltd Ver 1.4 Page 14

15 When you click on the icon below., the form will expand as shown in the screenshot Mauritius Network Services Ltd Ver 1.4 Page 15

16 The icon will indicate that the form is in an expanded form. Click on the icon if you wish to hide the details. At this step you will have only the following active commands button: (1) <Save>: Allows you to save changes. (2) <Cancel Changes>: Allows you to cancel the changes made to your application. (3) <Back>: Allows you go back to previous section to view and modify any editable values. The application status will be "Incomplete" at this point of time. All mandatory fields indicated with a application as "Complete". will need to be filled prior to saving your Upload Attachments to the MICCP permit application Attachment section in the import permit form will allow you to attach documents solely in PDF format only to support your import permit application. Mauritius Network Services Ltd Ver 1.4 Page 16

17 You can either upload required mandatory individual file (i.e. proforma invoice) or mandatory bundle file (i.e. trading licence, certificate of conformity for pocket lighters) from your local computer drive. You can also optionally upload any other individual attachment(s) under the label Any Other Documents. Save and Submit the MICCP permit application form Once you have filled up the form and save the changes, the application status will be changed from "Incomplete" to "Completed". You will have the <Submit> button active on page reload with the following success message. When you have verified all the details input in your import permit application and your application does not require further modifications, you can proceed with the submission of your import permit to MICCP for processing and approval by the officers. Remember that once the form is submitted, you cannot do any further modifications on your application form. Mauritius Network Services Ltd Ver 1.4 Page 17

18 MNS fee On submission of a new MICCP permit application, the system will automatically check for available funds (balance amount of your pre-paid account with MNS) for payment of the MNS fee due (also known as single window application fee ). If there are insufficient funds, the submission will not be successful and you will be notified by to replenish your account. If there are sufficient funds, the submission will be successful and the system will automatically deduct the MNS fee amount due from the available funds. Your balance amount will thus be updated after deduction. Upon successful submission, the status of your permit application will be changed from "Completed" to "Submitted" and a confirmation message will appear as follows: Your import permit application will be updated with the status "Submitted" and date submitted will be generated. Your dashboard will now read "Number of submitted permit applications: 1". You can click on the link and you will have list of your submitted permit applications. Since the status reads "Submitted", the import permit application will be loaded in read-only format. Retrieve Permit Application You can also monitor the status of your import permit approval process from your dashboard on your homepage or by retrieving same using the "Retrieve Permit" search page from the menu bar under {Permit Application}. To do so click on {Permit Application} on the menu bar and then select {Retrieve Permit}. Mauritius Network Services Ltd Ver 1.4 Page 18

19 {Retrieve permit} directs you to the search page of permit applications. The following shows a search using the MICCP application number of the above submitted example. Mauritius Network Services Ltd Ver 1.4 Page 19

20 You can refine your search using the various search criteria given and click on <Search> button. Depending on your application status, you will have the View icon, edit icon, the "more" link containing link for cancellation and so on. The <Clear> button enables you to clear your search criteria entered and launch a fresh search. Duplicate Permit Application You can choose the facility provided by TradeLink system to duplicate the same information while applying a new permit so that you can make minor changes and save time while applying several applications. To do so click on {Permit Application} on the menu bar and then select {Duplicate Permit}. {Duplicate permit} directs you to the search page of permit applications. Mauritius Network Services Ltd Ver 1.4 Page 20

21 You can search either by the application number ( main application ) or by the importer name. Then choose the reference application number to duplicate, from the results list of all applications which can be duplicated, by clicking on the Duplicate icon under Actions. A new application for permit form is automatically generated with a generated application number ( main application number ). The form contains duplicate data (same data as the reference application number) for Application section, Importer Details section & HS Code section and for MICCP Header section & Items section but without duplicate data for Attachments section, Remarks section & Conditions section. On the main page (1st page), you can edit all the input fields in the Application section and Importer Details section and can add/remove HS Code from the Hs Code section. However you cannot change a general goods to a vehicle Hs Code or a vehicle to general goods Hs Code. Mauritius Network Services Ltd Ver 1.4 Page 21

22 On the MICCP page (Next page), you can edit all the input fields in MICCP header and Item details sections. You can also upload attachments in the Attachments section. You can then save and submit the form which now contains modified duplicate data. NOTE: the action buttons will be similar to those which appear in a new application that was created from scratch. Mauritius Network Services Ltd Ver 1.4 Page 22

23 MICCP vetting and processing of Permit application The officer at MICCP will first vet and then process your MICCP import permit application. In-Error During vetting, your permit application can be set to "In Error" status by MCCP due to anomalies noted in some data fields (as remarks for in-error ). In this case, you will have to response to the in-error by retrieving the application (from the dashboard or the search page), then make corrections to the application, save and submit it again to MICCP. You can do the following actions on the given application :- M O D I F Y T H E E D I T A B L E H E A D E R D A T A F I E L D S M O D I F Y / A D D / R E M O V E T H E I T E M L I N E S H S C O D E S M O D I F Y / A D D / R E M O V E U P L O A D E D A T T A C H M E N T S You cannot do the following actions on the given application :- M O D I F Y T H E M A I N A P P L I C A T I O N D E T A I L S, T H E A P P L I C A N T D E T A I L S, T H E I M P O R T E R D E T A I L S, T H E NPPO A P P L I C A T I O N N U M B E R A N D T H E NPPO A P P L I C A T I O N S T A T U S M O D I F Y / A D D / R E M O V E T H E L I N E S O F R E M A R K S M O D I F Y / A D D / R E M O V E T H E L I N E S O F A N O M A L I E S Under Query During vetting, your permit application can be set to "Under Query" status by MICCP due to missing or wrong attachments noted (as remarks for under query). In this case, you will have to response to the query by retrieving the application (from the dashboard or the search page), then upload the correct attachments to the application and submit it again. Under Process During vetting, your permit application status will become "Under Process" once the application has been viewed at least once by MICCP. Mauritius Network Services Ltd Ver 1.4 Page 23

24 NOTE : after successful vetting, the application will be accepted by MICCP (with remarks for acceptance). The application status will remain Under Process. Rejection During vetting or processing, your permit application status can become "Rejected" if MICCP decided to reject it (with remarks for rejection). Cancellation During vetting or processing, your permit application status can become "Cancelled" if MICCP cancelled it (with remarks for cancellation) based on receipt of your electronic request for cancellation of the permit application. Approval During vetting or processing, your permit application can be approved by MICCP (with remarks for approval). On approval, the application status will either become "Ready for Payment" or "Approved". In certain cases where penalty fees have been introduced by MICCP in the permit application, the permit status will read "Ready for Payment". To get approval for your permit application, you will have to clear the penalty fees indicated on your import permit application. Only after you have cleared the penalty fees, your permit will have the "Approved" status. The online application system provides you with the facility to do online payment (explained further in this manual). If your permit application does not have any penalty fees the status of your import permit will be "Approved". At the "Approved" status, your permit application will have a permit number (generated automatically), a permit issue date and a permit expiry date. 5. ONLINE PAYMENT OF MICCP fees Once the import permit application has been approved by MICCP Officers, you will be required to clear the payment of MICCP fees ( penalty fees ) applicable to your application when your application status reads "Ready for Payment". When you Mauritius Network Services Ltd Ver 1.4 Page 24

25 have cleared the payment for your application, the status will automatically change from "Ready for Payment" to "Approved". TradeLink provides the facility to do online payment through Payment gateway. To do so, simply go to the {Payment} menu on the menu bar and select {Payment}. You will be redirected to the following screen. Enter your MICCP application number in the textbox and click on button <Add Payment>. The result will bring the payment details list relevant to your import permit application. Example below shows the payment screen for the import application number used in this document as reference. Mauritius Network Services Ltd Ver 1.4 Page 25

26 Select the checkbox on the left of the rows generated to proceed with the payment. The label "Total Amount: Rs-" will automatically be updated with the sum of all fees selected by you for payment. Click on <Pay> button to clear your payment. The <Reset> button allows you to reset the payment form and launch a fresh form for your payment. While processing your payment, you will get the following screen. Do not close or navigate from this page. The payment gateway will require the input of your credit card number details, your name and other details. After your payment has successfully been cleared, your import permit will be updated with a permit number, permit issue date and permit expiry date. NOTE : Instead of going through online payment in TradeLink, you can also choose to effect payment of fees manually at the Treasury cashier ( offline payment ). You will first have to obtain a payment voucher from MICCP. After payment, you will receive a payment receipt from the Treasury cashier. You will then have to go to MICCP with the payment receipt for the officer at MICCP to update the payment pending application as paid in TradeLink. After your payment has successfully been cleared, your import permit will be updated with a permit number, permit issue date and permit expiry date. Mauritius Network Services Ltd Ver 1.4 Page 26

27 6. REQUEST FOR PERMIT AMENDMENT If a permit requires some amendment either after its issue (before consignment arrival) or during processing of the related request for Delivery Allowed but before its approval (on consignment arrival), you will need to apply for an amendment on the permit based either on your own initiative or on an instruction received from MICCP for permit amendment ( Amendment Required ) Create your request for Permit Amendment based on an instruction received from MICCP for permit amendment Click on the dashboard link Number of permit applications requiring amendment. Mauritius Network Services Ltd Ver 1.4 Page 27

28 Select the permit application number and click on the view icon in order to view the permit with its MICCP remarks for permit amendment. Mauritius Network Services Ltd Ver 1.4 Page 28

29 Select the permit application number and click on the edit icon in order to amend the permit by generating a request for Permit Amendment (based on the current version of the permit number). NOTE : You can also, on the same screen, view the latest MICCP remarks for permit amendment in order to know which permit data fields MICCP would like you to modify. Mauritius Network Services Ltd Ver 1.4 Page 29

30 6.2. Create your request for Permit Amendment based on your own initiative Click on the {Permit Application} on the menu bar and then click on {Amend Permit} as shown below. You will be redirected to the following page, where you have to specify the related import permit number, to proceed further. Select your permit number from the dropdown list (i.e. select MIC I ) and click on <Amend Permit> button to generate a request for Permit Amendment (based on the current version of the permit number). Mauritius Network Services Ltd Ver 1.4 Page 30

31 6.3. The request for Permit Amendment form The request for Permit Amendment form contains all the information found in your permit application. You will be allowed to edit the following permit header and item fields only :- Header level - Beneficiary Name and Address Mauritius Network Services Ltd Ver 1.4 Page 31

32 - Country of consignment - Currency - Total Amount (Foreign currency) - Total Amount to Transfer (Foreign currency) - Bank - Branch - Mode Of Payment - Purpose of Importation Item level - Description - Country of Origin - Quantity - Total (Foreign Currency) - Chassis Number You will also be allowed to upload attachments. At this time you have only the following active buttons: (1) <Save>: Allows you to save changes in the form as Completed. A new MICCP import permit application form will be generated with a unique MICCP application number. (2) <Submit>: Allows you to submit the form that has been saved as Submitted to MICCP. Upon submission of your request for Permit Amendment form, the permit version number on the new application form will be incremented by 1. The status of the current permit version number will be changed to Request for Amendment. (3) <Delete>: Allows you to delete the generated new request for Permit Amendment. (4) <Cancel Changes>: Allows you to cancel the changes made to your form. Mauritius Network Services Ltd Ver 1.4 Page 32

33 If the MICCP officer approves your request for Permit Amendment, the permit will thus be amended with the incremented permit version whose status becomes Approved. The current permit version number will be deactivated. If the MICCP officer rejects your request for Permit Amendment, the permit will not be amended and the incremented permit version will be deactivated. The current permit version number will become active again with its status resumed to Approved. 7. REQUEST FOR PERMIT CANCELLATION / EXPIRY DATE EXTENSION Request for cancellation of Permit Application / Permit To request for cancellation either of a given permit application or of a given permit, you will need to retrieve the given permit application or given permit, from the Permit Application Search page. On Actions column, you should click on More Request For Cancellation. The system will ask you to confirm whether you would like to submit the request for cancellation of permit application/permit to MICCP. Upon receipt of your electronic request, MICCP will have to proceed with the cancellation. Request for extension of Permit expiry date Mauritius Network Services Ltd Ver 1.4 Page 33

34 To request for extension of validity of a given permit which is already expired, you will need to retrieve the given permit, from the Permit Application Search page. On Actions column, you should click on More Request For Extension. The system will ask you to confirm whether you would like to submit the request for extension of permit expiry date to MICCP. Upon receipt of your electronic request, MICCP will have to proceed with the extension. 8. REQUEST FOR DELIVERY ALLOWED ( CLEARANCE ) New request for Delivery Allowed To request for clearance upon the arrival of your consignment, you will need to apply for delivery allowed. To create your request for Delivery Allowed, click on the {Clearance/Delivery Allowed} on the menu bar and then click on {New Clearance / Delivery Allowed} as shown below. Mauritius Network Services Ltd Ver 1.4 Page 34

35 You will be redirected to the following page, where you have to specify the agency for which you are applying for delivery allowed, to proceed further. Select your agency from the dropdown list (i.e. select Ministry of Industry, Commerce and Consumer Protection ) and click on <Proceed> button to continue with your request for Delivery Allowed. You will get the following screen where you will have to input your import permit number and click on <Apply for Clearance>. The permit number used in the screenshot above was generated when the payment was done for the related import permit application (created in this manual as reference). Mauritius Network Services Ltd Ver 1.4 Page 35

36 The permit number you have input is validated and you will be redirected to the new request for Delivery Allowed form with values pre-populated from your import permit application. The request for Delivery Allowed form will contain all the information found in your permit application. At this time you will have only the following active buttons: (1) <Save>: Allows you to save changes to your form. (2) <Cancel Changes>: Allows you to cancel the changes made to your form. You will be required to input the actual shipment date value as well as upload all mandatory documents to support your request for Delivery Allowed. address is provided with editable mode allowing you to re-enter your address if there has been any change. Mauritius Network Services Ltd Ver 1.4 Page 36

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38 Upload Attachments to the MICCP request for Delivery Allowed You can either upload required mandatory individual file (i.e. proforma invoice) or mandatory bundle file (i.e. product specification, fire clearance for fireworks) from your local computer drive. You can also optionally upload any other individual attachment(s) under the label Any Other Documents. Save the MICCP request for Delivery Allowed form Click on <Save> button to save your request for Delivery Allowed form. The page reloads with the success message and error message if the mandatory fields have not been filled. Mauritius Network Services Ltd Ver 1.4 Page 38

39 In the above scenario, the error message is due to the fact that we have not attached the mandatory documents and the actual shipment date is left empty. Hence the application is saved as incomplete. You have to input the actual shipment date of your consignment and attach the necessary documents to your request for Delivery Allowed form and click on <Save> button. If no mandatory field is left blank you will be able to save your request for Delivery Allowed form with clearance status "Completed". When your request for Delivery Allowed status changes to "Completed", the following active buttons are available: (1) <Save>: Allows you to save changes (2) <Cancel Changes>: Allows you to cancel the changes made to your request for Delivery Allowed form. (3) <Submit>: Allows you to submit your request for Delivery Allowed form for processing. (4) <Delete>: Allows you to delete your request for Delivery Allowed form. Submit the MICCP request for Delivery Allowed form Mauritius Network Services Ltd Ver 1.4 Page 39

40 Click on <Submit> button to submit your request for Delivery Allowed form to be processed by MICCP. You will have the message as shown below that your request form has been successfully submitted with status Submitted. Retrieve request for Delivery Allowed When your clearance status reads "Submitted", you can view your request form in read-only mode with a <Print> button that will enable you to print a layout of your request form. At the bottom of your request form, you will have the [Back to Dashboard] link to navigate to the dashboard on your homepage. The dashboard provides you with a quick overview of requests for Delivery Allowed under your account with their status. You can click on the link provided to browse your request for Delivery Allowed for a specific status. Alternatively, you can retrieve your request for Delivery Allowed using the retrieve clearance screen from the menu bar. Select {Clearance/Delivery Allowed} from the menu bar and go to {Retrieve clearance/ Delivery Allowed} You will be redirected to the following screen. Insert your search criteria and click on <Search> button. You can input various search criteria to narrow your search. Mauritius Network Services Ltd Ver 1.4 Page 40

41 <Clear> button enables you to reload a fresh search. MICCP vetting and processing of the request for Delivery Allowed The officer at MICCP will first vet and then process your request for Delivery Allowed. Under Process During vetting, your request status will become "Under Process" once the request has been viewed at least once by MICCP Under Query During vetting, your request can be set to "Under Query" status by MICCP due to missing or wrong attachments noted (as remarks for under query). In this case, you will have to response to the query by retrieving the request (from the dashboard or the search page), then upload the correct attachments to the request and submit it again. Rejection During vetting or processing, your request status can become "Rejected" if MICCP decided to reject it (with remarks for rejection). Cancellation Mauritius Network Services Ltd Ver 1.4 Page 41

42 It is only upon successful cancellation of the related MICCP permit application by MICCP officer that the request for Delivery Allowed will automatically be cancelled with status Cancelled. Final clearance by MICCP When the MICCP officer gives approval to your request for Delivery Allowed form, the status changes to "Approved" ( final delivery allowed/clearance granted by MICCP) allowing you to take physical delivery of your consignment (after MRA Customs has given its clearance on the customs declaration). Provisional clearance by MICCP for consignment which requires control from Agency (i.e form MSB) after Customs clearance It is to be noted that for some MICCP controlled products such as fireworks and electric cables which require control by a control agency (i.e. sample laboratory testing by MSB) most often outside the Custom s compound after clearance by Customs, MICCP officer will instead give a provisional approval to your request for Delivery Allowed form. The status changes to "Approved Pending Agency Control" ( provisional delivery allowed/clearance granted by MICCP) allowing the control agency to process the request. Then after the agency s successful control, MICCP officer will be in a position to either give a final release to your request for Delivery Allowed form (allowing you to take physical delivery of your consignment) or give a not release to your request for Delivery Allowed form (for the consignment to be either destroyed or re-exported). NOTE : In certain cases where penalty fees have been introduced in the request for Delivery Allowed by MICCP, the request status will read "Ready for Payment". To get approval for your request, you will have to clear the penalty fees indicated on your request form. Only after you have cleared the penalty fees, your request will have the "Approved" or "Approved Pending Agency Control" status. The online application system provides you with the facility to do online payment (explained earlier in this manual). Mauritius Network Services Ltd Ver 1.4 Page 42

43 If your request does not have any penalty fees, its status will be either "Approved" or "Approved Pending Agency Control". 9. Summary of application/request status Status Description 1. Application for permit (also known as main application, identified by a generated application number i.e. P MNSADMIN). Created The newly created application for permit does not contain any related specific MICCP import permit applications or contains related specific MICCP import permit applications which have not yet been submitted to MICCP. You can retrieve the application for permit (from the dashboard link only provided it does not contain any related specific MICCP import permit applications). You can either delete or modify the application. You can for example change the importer BRN, add or remove line of Hs Codes. After modification, you can either delete the application or save the application or proceed to the next step (auto generate related specific MICCP import permit applications). Locked The newly created application for permit contains at least a related specific MICCP import permit applications which has already been submitted to MICCP. You cannot retrieve the application for permit (neither from the dashboard nor from the search page) and cannot delete nor modify it. 2. MICCP application for import permit (also known as specific MICCP permit application, identified by a generated MIC application number i.e. P MIC). Mauritius Network Services Ltd Ver 1.4 Page 43

44 The MICCP permit application is automatically generated on clicking on the Next button from the main page. MICCP officers can retrieve, vet and process specific MICCP permit applications. Incomplete The generated MICCP permit application contains either mandatory data fields which have not yet been input or no item line(s) or no uploaded mandatory attachment(s). You can retrieve the permit application (from the dashboard link or from the search page). You can then modify it. After modification, you can delete the application or save the application to Incomplete or to Complete. Completed The generated MICCP permit application contains ALL mandatory data fields which have been input and at least one input item line and ALL uploaded required mandatory attachment(s). You can retrieve the permit application (from the dashboard link or from the search page). You can then modify it. After modification, you can either delete the application or save the application to Incomplete/Complete and/or submit the application to MICCP. Submitted The MICCP permit application has been successfully submitted to MICCP for vetting and processing. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. While being Submitted and if the need arises, You can submit an electronic request for cancellation of the permit application to MICCP (for the latter to cancel the permit application). Under Process The MICCP permit application that was submitted or re-submitted has been viewed at least once by MICCP. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. Mauritius Network Services Ltd Ver 1.4 Page 44

45 While being Under Process and if the need arises, You can submit an electronic request for cancellation of the permit application to MICCP (for the latter to cancel the permit application). Note : if MICCP officer gave his acceptance on the permit application after vetting but before processing, you can view the acceptance remarks. For commodities (i.e. helmets, electric water heaters, gas regulators etc ) which also require control from a control agency (also known as recommender ) such as MSB before importation, on giving MICCP s acceptance, the permit application will automatically be routed to the control agency for vetting and processing. In Error The MICCP permit application has been set in-error (with reasons of in-error) by MICCP during vetting because MICCP officer noticed some anomalies on the application. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. While being In Error and if the need arises, you can still submit an electronic request for cancellation of the permit application to MICCP (for the latter to cancel the permit application). You should read the list of anomalies and remarks for in-error that have been input by the MICCP officer and then modify the application by correcting the anomalies noted. After corrections, you should then save and/or submit the application again to MICCP. Under Query The MICCP permit application has been put under query by MICCP (with reasons of query) during vetting or during processing because MICCP officer noticed some missing or wrong required attachments on the application. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. While being Under Query and if the need arises, you can still submit an electronic request for cancellation of the permit Mauritius Network Services Ltd Ver 1.4 Page 45

46 application to MICCP (for the latter to cancel the permit application). You should read the query remarks that have been input by the MICCP officer and then upload the correct attachments. However you cannot modify the other data fields. After the upload of attachments, you should then save and/or submit the application again to MICCP. Cancelled EITHER The MICCP permit application has been cancelled by MICCP (with reasons of cancellation) either during vetting or during processing, based on a request for cancellation of the permit application which was successfully submitted by you. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. OR The already issued MICCP permit has been cancelled by MICCP (with reasons of cancellation), based on a request for cancellation of the permit which was successfully submitted by you. You can retrieve the permit (from the search page only) for viewing and printing. But you cannot modify the permit. Rejected The MICCP permit application has been rejected by MICCP (with reasons of rejection) either during vetting or during processing, based on MICCP officer s own decision. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. Ready For Payment The MICCP permit application has been approved by MICCP (with reasons of approval) during processing, based on MICCP officer s own decision. However since MICCP officer applied some MICCP fee(s) on the application, the permit application becomes payment pending. You can retrieve the permit application (from the search page only) for viewing only. At this point, the permit application can contains Mauritius Network Services Ltd Ver 1.4 Page 46

47 conditions for approval. But you cannot modify the permit application nor print the payment voucher. You should then proceed with payment of the MICCP fees either by paying online through the government payment gateway via TradeLink with your valid credit/debit card or by deciding to pay offline by first going to MICCP Trade Division to get the payment voucher, then proceed to the Treasury cashier for manual payment and then goes back to MICCP Trade Division to give them the payment receipt which contains the MIC application number (for MICCP to update the permit application as paid in TradeLink). Once TradeLink considers the payment as successfully effected, the permit application status will become Approved. Approved EITHER The MICCP permit application is approved by MICCP (with reasons of approval) during processing without applying any MICCP fee(s), based on MICCP officer s own decision. OR If the permit application was payment pending ( Ready For Payment status), the application status becomes Approved upon successful payment (online or offline) of MICCP fee(s). When the status becomes Approved, a unique permit number (i.e. MIC I) is automatically generated. You can retrieve the issued import permit (from the search page only) for viewing and printing. The permit can contain conditions of approval. But you cannot modify the permit. Amendment Required The already issued MICCP permit has received an instruction for permit amendment from MICCP. You can retrieve the permit which requires amendment (from the dashboard only) for modification of specific header data fields and/or item line data fields and/or uploading of additional Mauritius Network Services Ltd Ver 1.4 Page 47

48 attachments. However you cannot add or remove item Hs Code lines. You can then save the modification and submit it as a request for permit amendment to MICCP (identified by a generated MIC application number, with status Submitted and with an incremented permit version number i.e. ver 1). The status of the current permit version number i.e. ver 0 becomes Request for Amendment and is disactivated. NOTE : MICCP officer will then retrieve the request for permit amendment in order to either approve it (permit is amended with updated data and with the incremented version) or reject it (permit is not amended and keeps the current version with unchanged data). 3. Request for Delivery Allowed (also known as Clearance application, identified by a generated Clearance Number i.e. C MIC). A request for Delivery Allowed is created based on a MICCP permit number. The request contains the MICCP permit data fields as well as specific data fields ( actual shipment date, inspection required flag) and specific attachments that are required by MICCP at time of consignment arrival such as commercial invoice and bill of lading. MICCP officers can retrieve, vet and process requests for Delivery Allowed. Incomplete The generated request for Delivery Allowed contains either mandatory data fields which have not yet been input or no uploaded mandatory attachment(s). You can retrieve the request for Delivery Allowed (from the dashboard link or from the search page). You can then modify it. After modification, you can delete the request or save the request to Incomplete or to Complete. Mauritius Network Services Ltd Ver 1.4 Page 48

49 Completed The generated request for Delivery Allowed contains ALL mandatory data fields which have been input and ALL uploaded required mandatory attachment(s). You can retrieve the request (from the dashboard link or from the search page). You can then modify it. After modification, you can either delete the request or save the request to Incomplete/Complete and/or submit the request to MICCP. Submitted The request for Delivery Allowed has been successfully submitted to MICCP for vetting and processing. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. Under Process The request for Delivery Allowed that was submitted or resubmitted has been viewed at least once by MICCP. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. Under Query The request for Delivery Allowed has been put under query by MICCP (with reasons of query) during vetting or during processing because MICCP officer noticed some missing or wrong required attachments on the request. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. You should read the query remarks that have been input by the MICCP officer and then upload the correct attachments. However you cannot modify the other data fields. After the upload of attachments, you should then save and/or submit the request again to MICCP. Cancelled The request for Delivery Allowed is automatically cancelled only upon successful cancellation by MICCP officer of its related MICCP permit number. Mauritius Network Services Ltd Ver 1.4 Page 49

50 You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. Rejected The request for Delivery Allowed has been rejected by MICCP (with reasons of rejection) either during vetting or during processing, based on MICCP officer s own decision. You can retrieve the request (from the search page only) for viewing and printing. But you cannot modify it. Ready For Payment The request for Delivery Allowed has been given provisional or final clearance ( delivery allowed ) by MICCP (with reasons of delivery allowed) during processing, based on MICCP officer s own decision. However since MICCP officer applied some MICCP fee(s) on the request, the request for Delivery Allowed becomes payment pending. You can retrieve the request (from the search page only) for viewing only. But you cannot modify the request nor print the payment voucher. You should then proceed with payment of the MICCP fees either by paying online through the government payment gateway via TradeLink with your valid credit/debit card or by deciding to pay offline by first going to MICCP Trade Division to get the payment voucher, then proceed to the Treasury cashier for manual payment and then goes back to MICCP Trade Division to give them the payment receipt which contains the Clearance Number (for MICCP to update the request for Delivery Allowed as paid in TradeLink). Once TradeLink considers the payment as successfully effected, the request for Delivery Allowed status will become either Approved or Approved Pending Agency Control. Approved EITHER The request for Delivery Allowed is given final clearance ( delivery allowed ) by MICCP (with reasons of clearance) during processing Mauritius Network Services Ltd Ver 1.4 Page 50

51 without applying any MICCP fee(s), based on MICCP officer s own decision. OR If the request for Delivery Allowed was payment pending ( Ready For Payment status), the request status becomes Approved upon successful payment (online or offline) of MICCP fee(s). You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - MICCP officer might not approve all item hs code lines when giving final clearance. - You can take delivery of the consignment after MRA Customs has cleared the related Customs declaration. Approved Pending Agency Control EITHER The request for Delivery Allowed is given provisional clearance ( delivery allowed (pending control) ) by MICCP (with reasons of clearance) during processing without applying any MICCP fee(s), based on MICCP officer s own decision. OR If the request for Delivery Allowed was payment pending ( Ready For Payment status), the request status becomes Approved Pending Agency Control upon successful payment (online or offline) of MICCP fee(s). You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. Mauritius Network Services Ltd Ver 1.4 Page 51

52 NOTE : - MICCP gives provisional clearance (for commodities which require control from Control Agency (also known as recommender ) such as control of fireworks, electric cables by MSB) in order to allow MRA Customs clear the consignment. After Customs clearance, the Control Agency will then proceed with its control (i.e. consignment sample testing by MSB) before giving its final release or no release. - MICCP officer might not approve all item hs code lines when giving provisional clearance. - You cannot take physical delivery of the consignment, at this point. Final Release The request for Delivery Allowed was initially given provisional clearance by MICCP for MRA Customs to clear the goods and has already been controlled by the Agency Control (such as MSB). The request has been given final release by MICCP. You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - MICCP officer might not approve all item hs code lines when giving final release. - You can now take physical delivery of the consignment. Not Released The request for Delivery Allowed was initially given provisional clearance by MICCP for MRA Customs to clear the goods and has already been controlled by the Agency Control (such as MSB). The request has not been given final release by MICCP. Mauritius Network Services Ltd Ver 1.4 Page 52

53 You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - You cannot take physical delivery of the consignment. The latter will be eventually destroyed or re-exported. 10. Dashboard Links For the Permit TAB, click on the following dashboard links :- Number of created applications : to get a list of newly created applications for permit ( main applications) which you can still modify and save. However the given applications should not yet contain any related specific MICCP import permit applications. Number of incomplete permit applications : to get a list of specific MICCP import permit applications, not yet submitted to MICCP, which you can still modify and save. Number of complete permit applications : to get a list of specific MICCP import permit applications, not yet submitted to MICCP, which you can still modify, save and submit. Number of submitted permit applications : to get a list of specific MICCP import permit applications, already submitted to MICCP, which you can only request for cancellation, view or print. Mauritius Network Services Ltd Ver 1.4 Page 53

54 Number of permit applications in error : to get a list of specific MICCP import permit applications, for which MICCP set in-error due to anomalies, and which you can view, print, make corrections and submit again to MICCP. Number of permit applications under query : to get a list of specific MICCP import permit applications, for which MICCP sent a query for missing or wrong attachments, and which you can upload attachments & save them and submit the application again to MICCP. Number of permit applications requiring amendment : to get a list of specific MICCP import permit applications, for which MICCP sent an instruction to amend the permit, and which you can only modify specific data fields and then submit a request for permit amendment (a new MICCP permit application number) to MICCP. For the Clearance/Delivery Allowed TAB, click on the following dashboard links :- Number of incomplete Clearance applications : to get a list of requests for Delivery Allowed not yet submitted to MICCP, which you can still modify and save. Number of complete Clearance applications : to get a list of requests for Delivery Allowed not yet submitted to MICCP, which you can still modify, save and submit. Number of Clearance applications Under Query : to get a list of requests for Delivery Allowed, for which MICCP sent a query for missing or wrong attachments, and which you can only upload attachments & save them and submit the request again to MICCP. Number of Clearance applications Under Process : to get a list of requests for Delivery Allowed, for which MICCP already viewed them, and which you can only view or print. Number of submitted Clearance applications : to get a list of requests for Delivery Allowed, already submitted to MICCP, which you can only view or print. Mauritius Network Services Ltd Ver 1.4 Page 54

55 11. Statement Of Account You can verify your statement of account with MNS through TradeLink. To retrieve the statement of account, go to {Report} on the menu bar as shown in the screenshot below. Then select {Statement Of Account} as shown in the screenshot below. Your statement of account will contain, for a given period, the updated balance amount as at today (available funds in MNS pre-paid account) and all the transactions (deposits received and payment of single window application fees). An example of your Statement Of Account screen is shown below :- Mauritius Network Services Ltd Ver 1.4 Page 55

56 Permit application account details When viewing an application for import permit, you can also expand your account s accordion details to check your current balance (Balance MUR) before creating/submitting an application for permit. Below is an example of your account s accordion details :- NOTE : the amount shown in the above examples are just dummy amounts used for testing purposes only. 12. Maintenance of Importer Details List CREATE A NEW IMPORTER In order to create new applications for import permit either for yourself (as a selfimporter) or on behalf of importers (as a representative/agent for importers), you will first have to define the importer details in TradeLink. Mauritius Network Services Ltd Ver 1.4 Page 56

57 To create a new importer, go to {Maintenance Importer/Exporter} on the TradeNet Portal menu bar and choose Importer/Exporter for Permit Application as shown in the screenshot below. Then click on New button to open the form for input of importer details as shown below. You can define three type of importers :- a. CREATE AN IMPORTER WHICH HAS A VALID BRN (BUSINESS REGISTRATION NUM B ER) AND TAN (MRA TAX AC COUNT NUM BE R). Mauritius Network Services Ltd Ver 1.4 Page 57

58 If the importer is a corporate or an individual who does have a BRN and a TAN and would like to import controlled commodities (i.e. regularly for sales on local market etc ), you should input both a valid BRN and TAN. The system will check whether the combination of BRN/TAN that you input does exist in MRA database. b. CREATE AN IMPORTER WHICH HAS A NID I N VALID FORM AT. If the importer is a citizen of Mauritius who does not have a BRN/TAN but would like to import controlled commodities (i.e. occasionally purchase from the Internet or import personal belongings as a returning resident etc ), you should instead input his NID (National Identity Card number) in 14 characters long (i.e. G ). c. CREATE AN IMPORTER WHICH HAS AN O THE R ID. If the importer is not a citizen of Mauritius who does not have a BRN/TAN/NID but would like to import controlled commodities (i.e. occasionally purchase from the Internet etc ), you should instead input his Other ID (i.e. passport number) RETRIEVE AN EXISTING IMPORTER In order to view or update an existing importer details, you will have to retrieve the given importer. To retrieve an existing importer, go to {Maintenance Importer/Exporter} on the TradeNet Portal menu bar and choose Importer/Exporter for Permit Application to open the search page as shown in the screenshot below. Then input a search criteria (i.e. Importer/Exporter Name) or a combination of search criterias and click on Search button to get the search results list. Mauritius Network Services Ltd Ver 1.4 Page 58

59 Then select the corresponding row from the search results list and click on the icon below. to open the form for viewing/editing of importer details as shown Mauritius Network Services Ltd Ver 1.4 Page 59

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