MAURITIUS TRADELINK (MFISH) Quick Steps Guide for the Applicant. Online Application for Import Permit and Delivery Allowed

Transcription

1 MAURITIUS TRADELINK (MFISH) Quick Steps Guide for the Applicant for Online Application for Import Permit and Delivery Allowed to the Ministry of Ocean Economy, Marine Resources, Fisheries, Shipping and Outer Islands (MFISH) Version 1.0 December 2017

2 Contents 1. INTRODUCTION GETTING STARTED... 3 SYSTEM REQUIREMENTS... 3 USER REQUIREMENTS ACCESSING SYSTEM... 4 LOGIN/AUTHENTICATION PROCESS APPLY FOR IMPORT PERMIT New Permit application 4.2. Retrieve & Print a Permit application 4.3. Duplicate a Permit application 4.4. MFISH vetting and processing of the permit application 5. REQUEST FOR PERMIT CANCELLATION REQUEST FOR DELIVERY ALLOWED ( CLEARANCE ) New request for Delivery Allowed 6.2. Retrieve & Print a request for Delivery Allowed 6.3. MFISH vetting and processing of the request for Delivery Allowed 7. SUMMARY OF APPLICATION/REQUEST STATUS DASHBOARD LINKS STATEMENT OF ACCOUNT MAINTENANCE OF IMPORTER DETAILS LIST LOCKING MECHANISM CONTROL Mauritius Network Services Ltd Ver 1.0 Page 2

3 1. INTRODUCTION The Mauritius TradeLink (MFISH) system (a component of the National Single Window project) also known as TradeLink in this document, is a web-based application designed to implement a simplified and convenient system for the application, processing and issue of Import Permits and Delivery Allowed ( Clearance ) by the Ministry of Ocean Economy, Marine Resources, Fisheries, Shipping and Outer Islands or MOF and also known as MFISH in this document. MFISH is one of the Other Government Agencies (OGAs) in the republic of Mauritius to issue permits and/or delivery allowed. Other OGAs which are already connected to the TradeLink platform are the Ministry of Industry and Commerce, Trade Division (Imports and Exports) and the Film Classification Board and those OGAs which will be connected to the TradeLink platform in the future (in a phase wise approach) are the Radiation Protection Authority, specific divisions from the Ministry of Health and from the Ministry of Agro Industry. This system maintains confidentiality of all the information provided by the end users and will allow access to authorized end users only. The importers or their representatives (also known as Applicants) who will be using the system to secure Import Permits from MFISH, are referred in this manual as You. 2. GETTING STARTED This section provides you information about the various requirements and steps to access the TradeLink. SYSTEM REQUIREMENTS Mauritius Network Services Ltd Ver 1.0 Page 3

4 Before using the system, you must ensure that your computer meets the following requirements: Internet connection, preferably a broadband connection. Any of the following Web browsers: Mozilla Firefox Google Chrome Microsoft Internet Explorer 11 or higher NOTE: The hardware requirements depend on the web browser that you are using. You must refer to your web browser's manuals to verify this information. USER REQUIREMENTS To access the system, you must have an account with the Mauritius Network Services Ltd (MNS). Registered users are provided with valid USERID (Mailbox ID) and Password. NOTE: Please contact the representatives from MNS Customer Service for further details in setting an account. 3. ACCESSING SYSTEM This section provides the necessary information on how to access the TradeLink. Detailed information is available including images of the actual screens. The TradeNet Portal is your only gateway to access the TradeLink Homepage (URL : LOGIN/AUTHENTICATION PROCESS Mauritius Network Services Ltd Ver 1.0 Page 4

5 The Authentication screen of the [TradeNet Portal] serves as the security control of the system. This is where you need to provide your User ID and Password for the identification and authentication process or most commonly referred as Login process. To begin with the login process you need to: (1) Enter your User ID. (2) Enter your Password. (3) Click Login. By clicking on the login button, you are agreeing to the MNS NSA "By signing in I agree to the MNS NSA" Upon successful login, you will be greeted by the TradeNet Portal s [License Message Screen]. You need to indicate your acceptance on the Terms and Conditions stipulated under the MNS agreement. The screen below shows the welcome page you are redirected to upon login. Mauritius Network Services Ltd Ver 1.0 Page 5

6 You will be directed to the [TradeNet Homepage] after clicking the <Ok> button. Announcements from the governing bodies are available in this page. Depending on your account type, you will have the menu bar which enables you to access a specific online application system. The screenshot that follows shows the announcement screen and the menu bar. Mauritius Network Services Ltd Ver 1.0 Page 6

7 Select {Mauritius TradeLink} from the menu bar to access import permit application. You will be redirected to the homepage of TradeLink as shown in the following screenshot. You will have a welcome greeting with your user ID to TradeLink. The homepage of TradeLink consists of the dashboard which provides a quick overview on the count of MFISH import permit applications and requests for Delivery Allowed under different application/request status and consists of the menu bar that enables you to navigate through the TradeLink system. On the top right hand side, the login icon shows the user Id logged in the system. When you place your cursor over the icon, you will have your account details as shown below: Mauritius Network Services Ltd Ver 1.0 Page 7

8 To logout from the application simply click on the "Logout" link and you will be logged out from the online import permit application. NOTE: For security purposes the system will automatically log you out if left idle within a specified period. An error message will appear once you try to access the system (Please refer to screenshot below). Mauritius Network Services Ltd Ver 1.0 Page 8

9 4. APPLY FOR IMPORT PERMIT This document will describe the main steps to apply only for an Import Permit with MFISH New Permit application To apply for a new Import permit, go to the {Permit Application} on the menu bar and select {New Permit} and then {Import} as shown in the screenshot below. The application for import permit screen is as follows: The application for permit form is explained briefly below : Header information Mauritius Network Services Ltd Ver 1.0 Page 9

10 The header part provides your account details i.e. your applicant name, TAN and balance amount in MUR (if any), in read-only format which you cannot modify at any time of your import permit process. Since a MNS fee (also known as single window application fee ) will be automatically deducted from your MNS prepaid account on submission of a new MFISH permit application, it is recommended that you check the balance amount of your MNS prepaid account before proceeding with the creation/submission of a new application for import permit. Your applicant is provided in an editable mode for any modification since the time of your registration in TradeLink with MNS. It is very important to ensure the correct and valid address provided at the time of creation of an import permit application for all notifications regarding your application will be sent on the same. You must then choose a Transaction Type from the List. Importer details You must input either your Importer BRN (Business Registration Number for corporates or individuals who have a BRN) or Importer NID (National Identity Card for individuals with mauritian citizenship) or Importer Other ID (Other Identity for individuals without mauritian citizenship). You may refer to section 10. Maintenance of Importer details List with regards to creation of different type of importers. NOTE : The textbox with labels with are compulsory fields that need to be filled in order to complete the creation of the import permit application. Mauritius Network Services Ltd Ver 1.0 Page 10

11 Line(s) of HS Code You need to input the corresponding HS Code(s) for MFISH controlled commodities that you would like to import. NOTE : you can click on the link Custom Tariff to refer to the Custom Tariff document (in pdf format) for Hs Codes that you wish to import. However not all Hs Codes being listed in the Custom Tariff document are configured in TradeLink because not all Hs Codes require an import permit from MFISH. For each HS Code line, you need to select its related Product Code. NOTE : Product Code is defined by MRA Customs Tariff for example to distinguish between controlled and non controlled commodities of a basket item Hs Code or to distinguish between a controlled new and used commodity. For MFISH Hs Codes, the corresponding product code will be NA (Not Applicable) by default. Below is an example of a filled application for permit ( main application). The allows you to delete a row of HS code. The only active command control buttons in the newly generated application forms are: Mauritius Network Services Ltd Ver 1.0 Page 11

12 (1) <Save>: Allows you to save changes. (2) <Next>: Allows you to navigate to the next section of the import permit form. (3) <Cancel>: Allows you to cancel an application. Click on <Save> button to save your values for your new permit. If your permit form has no errors and all the mandatory fields have values, your permit will be successfully saved. A unique application number also known as main application number (i.e. P MNSADMIN) will be generated for your new application for permit form and you will get a success message. After the generation of your application number, you will have the following active commands button: (4) <Save>: Allows you to save changes (5) <Next>: Allows you to navigate to the next section of the import permit form (6) <Cancel>: Allows you to cancel an application. (7) <Delete>: Allows you to delete an application. Automatic generation of a specific MFISH application for import permit Click on <Next> button to continue with your import permit. You will be redirected to the next section of the permit application form which is specific to MFISH with sections such as beneficiary, trade, approved establishment in country of origin, item Hs Code and attachments. The specific MFISH import permit application form being automatically generated will be identified by a unique generated MFISH application number (i.e. P MFISH). You can refer to this number to communicate with other stakeholders such as MFISH and MNS with regards to your MFISH permit application. Mauritius Network Services Ltd Ver 1.0 Page 12

13 NOTE : - If you input several lines of Hs Code for fish & fish products only, only one MFISH import permit application which contains all the Hs Codes, will be generated by the system. A specific MFISH permit application containing Hs Code(s) Header & Item sections More details on a given Item line Mauritius Network Services Ltd Ver 1.0 Page 13

14 Common & Scientific Names You will have to input the Common Name and the Scientific Name for the given item line by choosing a Common/Scientific Names Code combination (which is already defined by MFISH) from the predefined List as follows :- In this case you cannot modify the chosen Common Name and Scientific Name. However if the Common Name and Scientific Name have not yet been defined by MFISH (i.e. for a new fish & fish product), you will instead have to choose the generic Common/Scientific Names Code combination : OTHERS/OTHERS from Mauritius Network Services Ltd Ver 1.0 Page 14

15 the predefined list. In this case you can modify the chosen Common Name and Scientific Name by inserting the correct names. Attachments & Action buttons sections When you click on the icon below., the form will expand as shown in the screenshot The icon will indicate that the form is in an expanded form. Click on the icon if you wish to hide the details. At this step you will have only the following active commands button: (1) <Save>: Allows you to save changes. Mauritius Network Services Ltd Ver 1.0 Page 15

16 (2) <Cancel Changes>: Allows you to cancel the changes made to your application. (3) <Back>: Allows you go back to previous section to view and modify any editable values. The application status will be "Incomplete" at this point of time. All mandatory fields indicated with a application as "Complete". will need to be filled prior to saving your Upload Attachments to the MFISH permit application Attachment section in the import permit form will allow you to attach documents solely in PDF format only to support your import permit application. If MFISH already predefined individual file(s) (i.e. proforma invoice) or files from a single bundle file that are mandatorily required by MFISH for the given application item Hs Codes, You will therefore have to upload these file(s) from your local computer drive. You can also optionally upload any other individual attachment(s) under the label Any Other Documents. Save and Submit the MFISH permit application form Once you have filled up the form and save the changes, the application status will be changed from "Incomplete" to "Completed". You will have the <Submit> button active on page reload with a success message. Mauritius Network Services Ltd Ver 1.0 Page 16

17 When you have verified all the details input in your import permit application and your application does not require further modifications, you can proceed with the submission of your import permit to MFISH for processing and approval by the officers. Remember that once the form is submitted, you cannot do any further modifications on your application form. MNS fee On submission of a new MFISH permit application, the system will automatically check for available funds (balance amount of your pre-paid account with MNS) for payment of the MNS fee due (also known as single window application fee ). If there are insufficient funds, the submission will not be successful and you will be notified by to replenish your account. If there are sufficient funds, the submission will be successful and the system will automatically deduct the MNS fee amount due from the available funds. Your balance amount will thus be updated after deduction. Upon successful submission, the status of your permit application will be changed from "Completed" to "Submitted" and a confirmation message will appear as follows: Your import permit application will be updated with the status "Submitted" and date submitted will be generated. The dashboard Link "Number of submitted permit applications:" will be incremented by 1 (whereas the Link "Number of complete permit applications:" will be reduced by 1). Mauritius Network Services Ltd Ver 1.0 Page 17

18 You can click on the link and you will have list of your submitted permit applications. Since the status reads "Submitted", the import permit application will be loaded in read-only format Retrieve & Print a Permit application You can also monitor the status of your import permit approval process from your dashboard on your homepage or by retrieving same using the "Retrieve Permit" search page from the menu bar under {Permit Application}. To do so click on {Permit Application} on the menu bar and then select {Retrieve Permit}. {Retrieve permit} directs you to the search page of permit applications. Mauritius Network Services Ltd Ver 1.0 Page 18

19 The following shows a search using the MFISH application number of the above submitted example. You can refine your search using the various search criteria given and click on <Search> button. Depending on your application status, you will have the View icon (you can only view the application), edit icon (you can modify the application), Delete icon or Lock icon (application being edited by another user which you can only view but not modify), the "more" link containing link for cancellation and so on. The <Clear> button enables you to clear your search criteria entered and launch a fresh search. The <Print> button enables you to print the permit application/issued permit. If the permit application status is Approved, the item lines which are not approved shall not appear on the printout. Else for any other permit application status, all the item lines should appear on the printout. Mauritius Network Services Ltd Ver 1.0 Page 19

20 Example of an Import Permit printout Mauritius Network Services Ltd Ver 1.0 Page 20

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22 Example of the 8. APPROVAL section of an Import Permit printout with lines of General Conditions & Specific Conditions of Import 4.3. Duplicate a Permit application You can choose the facility provided by TradeLink system to duplicate the same information while applying a new permit so that you can make minor changes and save time while applying several applications. Mauritius Network Services Ltd Ver 1.0 Page 22

23 To do so click on {Permit Application} on the menu bar and then select {Duplicate Permit}. {Duplicate permit} directs you to the search page of permit applications. You can search either by the application number ( main application ) or by the importer name. Then choose the reference application number to duplicate, from the results list of all applications which can be duplicated, by clicking on the Duplicate icon under Actions. A new application for permit form is automatically generated with a generated application number ( main application number ). The form contains duplicate data (same data as the reference application number) for Application section, Importer Details section & HS Code section and for MFISH Header section & Items section but without duplicate data for Attachments section, Remarks section & General Conditions & Specific Conditions sections. Mauritius Network Services Ltd Ver 1.0 Page 23

24 On the main page (1st page), you can edit all the input fields in the Application section and Importer Details section and can add/remove HS Code from the Hs Code section. Mauritius Network Services Ltd Ver 1.0 Page 24

25 On the MFISH page (Next page), you can edit all the input fields in MFISH header and Item details sections. You can also upload attachments in the Attachments section. You can then save and submit the form which now contains modified duplicate data. NOTE: the action buttons will be similar to those which appear in a new application that was created from scratch MFISH vetting and processing of the Permit application The officer at MFISH will first vet and then process your MFISH import permit application. You (and optionally the importer) will be notified by of specific vetting/processing actions during the approval process by MFISH. In-Error During vetting, your permit application can be set to "In Error" status by MFISH due to anomalies noted in some data fields (as remarks for in-error ). When the status is changed to In-Error, You will receive an notification containing the MFISH Application Number with status In-Error. In this case, you will have to response to the in-error by retrieving the application (from the dashboard or the search page), then make corrections to the application, save and submit it again to MFISH. Mauritius Network Services Ltd Ver 1.0 Page 25

26 The header section of a permit application with status In-Error The item details section of a permit application with status In-Error Mauritius Network Services Ltd Ver 1.0 Page 26

27 List of Anomalies/Remarks from MFISH on the given permit application You can do the following actions on the given application :- M O D I F Y T H E E D I T A B L E H E A D E R D A T A F I E L D S M O D I F Y / A D D / R E M O V E T H E I T E M L I N E S H S C O D E S M O D I F Y / A D D U P L O A D E D A T T A C H M E N T S You cannot do the following actions on the given application :- M O D I F Y T H E M A I N A P P L I C A T I O N D E T A I L S, T H E A P P L I C A N T D E T A I L S, T H E I M P O R T E R D E T A I L S, T H E MFISH A P P L I C A T I O N N U M B E R A N D T H E MFISH A P P L I C A T I O N S T A T U S M O D I F Y / A D D / R E M O V E T H E L I N E S O F R E M A R K S M O D I F Y / A D D / R E M O V E T H E L I N E S O F A N O M A L I E S Mauritius Network Services Ltd Ver 1.0 Page 27

28 Under Query During vetting, your permit application can be set to "Under Query" status by MFISH due to missing or wrong attachments noted (as remarks for under query). When the status is changed to Under Query, You will receive an notification containing the MFISH Application Number with status Under Query. In this case, you will have to response to the query by retrieving the application (from the dashboard or the search page). You can then only upload the correct attachments to the application and submit it again. Under Process During vetting/processing, your permit application status will become "Under Process" once the application has been viewed at least once by MFISH (either for a new application that has been submitted for the first time or for an application that has been resubmitted in response to an in-error/under query). After successful vetting, the application will be accepted by MFISH (with remarks for acceptance). The application status will remain Under Process. When MFISH has accepted the application, You will receive an notification containing the MFISH Application Number with status Under Process. Rejection During vetting or processing, your permit application status can become "Rejected" if MFISH decided to reject it (with remarks for rejection). When the status is changed to Rejected, You will receive an notification containing the MFISH Application Number with status Rejected. Cancellation During vetting or processing, your permit application status can become "Cancelled" if MFISH cancelled it (with remarks for cancellation) based on receipt of your electronic request for cancellation of the permit application. When the status is changed to Cancelled, You will receive an notification containing the MFISH Application Number with status Cancelled. Mauritius Network Services Ltd Ver 1.0 Page 28

29 Approval During vetting or processing, your permit application can be approved by MFISH (with remarks for approval). On approval, the application status will become "Approved" and a permit number (i.e. MFISH I) will be generated automatically together with a permit issue date and expiry date. Your permit application will also contain line(s) of MFISH general conditions of import and can also contain lines(s) of MFISH specific conditions of import. Each line of condition will be identified by a condition code (i.e. GM0001, GM0002 etc for general condition code, M0001, M0002 etc for specific condition code). When the status is changed to Approved, You will receive an notification containing the MFISH Application Number with status Approved. Mauritius Network Services Ltd Ver 1.0 Page 29

30 5. REQUEST FOR PERMIT CANCELLATION Request for cancellation of Permit Application / Permit To request for cancellation either of a given permit application (without a permit number) or of a given permit (with a permit number), you will need to retrieve the given permit application or given permit, from the Permit Application Search page. On Actions column, you should click on More Request For Cancellation. The system will ask you to confirm whether you would like to submit the request for cancellation of permit application/permit to MFISH. The system will allow submission of the cancellation request to MFISH only if :- T H E P E R M I T I S N O T A L R E A D Y C A N C E L L E D O R E X P I R E D ( W H E R E A P P L I C A B L E ). I T S R E L A T E D MFISH R E Q U E S T F O R D E L I V E R Y A L L O W E D ( I F A N Y ) H A S N O T A L R E A D Y B E E N G I V E N E I T H E R F I N A L C L E A R A N C E O R P R O V I S I O N A L C L E A R A N C E O R B E E N R E J E C T E D O R F I N A L R E L E A S E O R N O T R E L E A S E D. Upon receipt of your electronic request, MFISH will have to proceed with the cancellation. Mauritius Network Services Ltd Ver 1.0 Page 30

31 6. REQUEST FOR DELIVERY ALLOWED ( CLEARANCE ) 6.1. New request for Delivery Allowed To request for clearance on arrival of your consignment, you will need to apply for delivery allowed. To create your request for Delivery Allowed, click on the {Clearance/Delivery Allowed} on the menu bar and then click on {New Clearance/Delivery Allowed} as shown below. You will be redirected to the following page, where you will have to specify the agency (choose Ministry of Fisheries from the dropdown list) for which you are applying for delivery allowed, to proceed further. You will then get the following screen where you will have to input your import permit number and click on <Apply for Clearance>. Mauritius Network Services Ltd Ver 1.0 Page 31

32 If the permit number you have input is valid (i.e. not expired), you will be redirected to the new request for Delivery Allowed form with values pre-populated from your import permit application. The request for Delivery Allowed form will contain all the information found in your permit application. At this time you will have only the following active buttons: (1) <Save>: Allows you to save changes to your form. (2) <Delete>: Allows you to delete your form. (3) <Cancel Changes>: Allows you to cancel the changes made to your form. (4) <Print>: Allows you to print your form on screen/printer. Header level You will be required to input the actual shipment date (which is mandatory), vessel/carrier flight (which is optional), date of unloading (which is optional), Mauritius Network Services Ltd Ver 1.0 Page 32

33 BL/AWB No (which is mandatory), flag state of fishing vessel (which is optional) and place of storage (which is optional) values. address is provided with editable mode allowing you to re-enter your address if there has been any change. Item level You will be required to input the actual country of origin (which is optional) and actual quantity values (which is mandatory). Attachment level You will have to upload all mandatory documents to support your request for Delivery Allowed. You can either upload required mandatory individual file (i.e. commercial invoice, bill of lading, health certificate) or mandatory bundle file (i.e. CITES permit, certificate of origin) from your local computer drive. You can also optionally upload any other individual attachment(s) under the label Any Other Documents. Mauritius Network Services Ltd Ver 1.0 Page 33

34 Save the MFISH request for Delivery Allowed form Click on <Save> button to save your request for Delivery Allowed form. The page reloads with the success message and error message if the mandatory fields have not been filled. The error message can be due to the fact that you have not attached the mandatory documents and/or not input the actual shipment date and/or not input the actual item quantity is left empty. Hence the application is saved as incomplete. If no mandatory field is left blank and all required mandatory attachments (if any) have been uploaded, you will be able to save your request for Delivery Allowed form with clearance status "Completed". When your request for Delivery Allowed status changes to "Completed", the following active buttons are available: (1) <Save>: Allows you to save changes (2) <Cancel Changes>: Allows you to cancel the changes made to your request for Delivery Allowed form. (3) <Submit>: Allows you to submit your request for Delivery Allowed form for processing. (4) <Delete>: Allows you to delete your request for Delivery Allowed form. Submit the MFISH request for Delivery Allowed form Click on <Submit> button to submit your request for Delivery Allowed form to be processed by MFISH. You will have the message that your request form has been successfully submitted with status Submitted Retrieve & Print a request for Delivery Allowed When your clearance status reads "Submitted", you can view your request form in read-only mode with a <Print> button that will enable you to print a layout of Mauritius Network Services Ltd Ver 1.0 Page 34

35 your request form. At the bottom of your request form, you will have the [Back to Dashboard] link to navigate to the dashboard on your homepage. The dashboard provides you with a quick overview of requests for Delivery Allowed under your account with their status. You can click on the link provided to browse your request for Delivery Allowed for a specific status. Alternatively, you can retrieve your request for Delivery Allowed using the retrieve clearance screen from the menu bar. Select {Clearance/Delivery Allowed} from the menu bar and go to {Retrieve clearance/ Delivery Allowed} You will be redirected to the following screens. Mauritius Network Services Ltd Ver 1.0 Page 35

36 Insert your search criteria and click on <Search> button. You can input various search criteria to narrow your search. <Clear> button enables you to reload a fresh search. <Print> button enables you to print the request for Delivery Allowed. If the request status is Approved, the item lines which are not approved shall not appear on the printout. Else for any other request status, all the item lines should appear on the printout. Example of a request for Delivery Allowed Mauritius Network Services Ltd Ver 1.0 Page 36

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38 6.3. MFISH vetting and processing of the request for Delivery Allowed The officer at MFISH will first vet and then process your request for Delivery Allowed. Under Process During vetting, your request status will become "Under Process" once the request has been viewed at least once by MFISH (either for a new request that has been submitted for the first time or for a request that has been resubmitted in response to an under query). Mauritius Network Services Ltd Ver 1.0 Page 38

39 Under Query During vetting, your request can be set to "Under Query" status by MFISH due to missing or wrong attachments noted (as remarks for under query). When the status is changed to Under Query, You will receive an notification containing the MFISH Clearance Application Number with status Under Query. In this case, you will have to response to the query by retrieving the request (from the dashboard or the search page), then upload the correct attachments to the request and submit it again. Rejection During vetting or processing, your request status can become "Rejected" if MFISH decided to reject it (with remarks for rejection). When the status is changed to Rejected, You will receive an notification containing the MFISH Clearance Application Number with status Rejected. Cancellation It is only upon successful cancellation of the related MFISH permit application by MFISH officer that the request for Delivery Allowed will automatically be cancelled with status Cancelled. When the status is changed to Cancelled, You will receive an notification containing the MFISH Clearance Application Number with status Cancelled. Final approval/clearance by MFISH When the MFISH officer gives approval to your request for Delivery Allowed form, the status changes to "Approved" ( final delivery allowed/clearance granted by MFISH) allowing you to take physical delivery of your consignment (after MRA Customs has given its clearance on the customs declaration). When the status is changed to Approved, You will receive an notification containing the MFISH Clearance Application Number with status Approved. Mauritius Network Services Ltd Ver 1.0 Page 39

40 Provisional approval/clearance by MFISH for consignment which requires control from MFISH after Customs clearance It is to be noted that for some MFISH controlled products which require control by MFISH (i.e sample LAB analysis) most often outside the Custom s compound after clearance by Customs, MFISH officer will instead give a provisional approval to your request for Delivery Allowed form (on a case to case basis). The status changes to "Approved Pending Agency Control" ( provisional delivery allowed/clearance granted by MFISH) allowing MFISH to process the request. When the status is changed to Approved Pending Agency Control, You will receive an notification containing the MFISH Clearance Application Number with status Approved Pending Agency Control. Then after MFISH control (i.e. at your warehouse, coldroom etc ), the MFISH officer will be in a position to either give a final release to your request for Delivery Allowed form (allowing you to take physical delivery of your consignment) or give a not release to your request for Delivery Allowed form (for the consignment to be either destroyed or re-exported). You will receive an notification accordingly to the corresponding change of status. Mauritius Network Services Ltd Ver 1.0 Page 40

41 7. Summary of application/request status Status Description 1. Application for permit (also known as main application, identified by a generated application number i.e. P MNSADMIN). Created The newly created application for permit either does not contain any related specific MFISH import permit applications or contains related specific MFISH import permit applications which have not yet been submitted to MFISH. You can retrieve the application for permit (from the dashboard link only provided it does not contain a related specific MFISH import permit application). You can either delete or modify the application. You can for example change the importer BRN, add or remove line(s) of Hs Code. After modification, you can either delete the application or save the application or proceed to the next step (auto generate the related specific MFISH import permit application). Locked The newly created application for permit contains a related specific MFISH import permit application which has already been submitted to MFISH. You cannot retrieve the application for permit (neither from the dashboard nor from the search page) and cannot delete nor modify it. 2. MFISH application for import permit (also known as specific MFISH permit application, identified by a generated MFISH application number i.e. P MFISH). The MFISH permit application is automatically generated on clicking on the Next button from the main page. Mauritius Network Services Ltd Ver 1.0 Page 41

42 MFISH officers can retrieve, vet and process specific MFISH permit applications. Incomplete The generated MFISH permit application contains either mandatory data fields which have not yet been input or no item line(s) or no uploaded mandatory attachment(s). You can retrieve the permit application (from the dashboard link or from the search page). You can then modify it. After modification, you can delete the application or save the application to Incomplete or to Complete. Completed The generated MFISH permit application contains ALL mandatory data fields which have been input and at least one input item line and ALL uploaded required mandatory attachment(s). You can retrieve the permit application (from the dashboard link or from the search page). You can then modify it. After modification, you can either delete the application or save the application to Incomplete/Complete and/or submit the application to MFISH. Submitted The MFISH permit application has been successfully submitted to MFISH for vetting and processing. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. While being Submitted and if the need arises, You can submit an electronic request for cancellation of the permit application to MFISH (for the latter to cancel the permit application). Under Process The MFISH permit application that was submitted or re-submitted (in response to in-error or under query) has been viewed at least once by MFISH. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. Mauritius Network Services Ltd Ver 1.0 Page 42

43 While being Under Process and if the need arises, You can submit an electronic request for cancellation of the permit application to MFISH (for the latter to cancel the permit application). Note : if MFISH officer gave his acceptance on the permit application after vetting but before processing, you can view the acceptance remarks. In Error The MFISH permit application has been set in-error (with reasons of in-error) by MFISH during vetting because MFISH officer noticed some anomalies on the application. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. While being In Error and if the need arises, you can still submit an electronic request for cancellation of the permit application to MFISH (for the latter to cancel the permit application). You should read the list of anomalies and remarks for in-error that have been input by the MFISH officer and then modify the application by correcting the anomalies noted. After corrections, you should then save and/or submit the application again to MFISH. Under Query The MFISH permit application has been put under query by MFISH (with reasons of query) during vetting or during processing because MFISH officer noticed some missing or wrong required attachments on the application. You can retrieve the permit application (from the dashboard link or from the search page) for viewing and printing. While being Under Query and if the need arises, you can still submit an electronic request for cancellation of the permit application to MFISH (for the latter to cancel the permit application). You should read the query remarks that have been input by the MFISH officer and then upload the correct attachments. However you cannot modify the other data fields. After the upload of Mauritius Network Services Ltd Ver 1.0 Page 43

44 attachments, you should then save and/or submit the application again to MFISH. Cancelled EITHER The MFISH permit application (without a permit number) has been cancelled by MFISH (with reasons of cancellation) either during vetting or during processing, based on a request for cancellation of the permit application which was successfully submitted by you. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. OR The already issued MFISH permit (with a permit number) has been cancelled by MFISH (with reasons of cancellation), based on a request for cancellation of the permit which was successfully submitted by you. You can retrieve the permit (from the search page only) for viewing and printing. But you cannot modify the permit. Rejected The MFISH permit application has been rejected by MFISH (with reasons of rejection) either during vetting or during processing, based on MFISH officer s own decision. You can retrieve the permit application (from the search page only) for viewing and printing. But you cannot modify it. Approved The MFISH permit application is approved by MFISH (with reasons of approval) during processing, based on MFISH officer s own decision. When the status becomes Approved, a unique permit number (i.e. MFISH I) is automatically generated (with an issue date and an expiry date). You can retrieve the issued import permit (from the search page only) for viewing and printing. The permit can contain general conditions of import and any specific conditions of import. But you cannot modify the permit. Mauritius Network Services Ltd Ver 1.0 Page 44

45 3. Request for Delivery Allowed (also known as Clearance application, identified by a generated Clearance Number i.e. C MFISH). A request for Delivery Allowed is created based on a MFISH permit number. The request contains the MFISH permit data fields as well as specific data fields ( actual shipment date and other shipping details, inspection required flag, actual country of origin, actual quantity) and specific attachments that are required by MFISH at time of consignment arrival such as commercial invoice, bill of lading and health certificate. MFISH officers can retrieve, vet and process requests for Delivery Allowed. Incomplete The generated request for Delivery Allowed contains either mandatory data fields which have not yet been input or no uploaded mandatory attachment(s). You can retrieve the request for Delivery Allowed (from the dashboard link or from the search page). You can then modify it. After modification, you can delete the request or save the request to Incomplete or to Complete. Completed The generated request for Delivery Allowed contains ALL mandatory data fields which have been input and ALL uploaded required mandatory attachment(s). You can retrieve the request (from the dashboard link or from the search page). You can then modify it. After modification, you can either delete the request or save the request to Incomplete/Complete and/or submit the request to MFISH. Submitted The request for Delivery Allowed has been successfully submitted to MFISH for vetting and processing. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. Mauritius Network Services Ltd Ver 1.0 Page 45

46 Under Process The request for Delivery Allowed that was submitted or resubmitted (in response to an under query) has been viewed at least once by MFISH. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. But you cannot modify it. Under Query The request for Delivery Allowed has been put under query by MFISH (with reasons of query) during vetting or during processing because MFISH officer noticed some missing or wrong required attachments on the request. You can retrieve the request (from the dashboard link or from the search page) for viewing and printing. You should read the query remarks that have been input by the MFISH officer and then upload the correct attachments. However you cannot modify the other data fields. After the upload of attachments, you should then save and/or submit the request again to MFISH. Cancelled The request for Delivery Allowed is automatically cancelled only upon successful cancellation by MFISH officer of its related MFISH permit number. You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. Rejected The request for Delivery Allowed has been rejected by MFISH (with reasons of rejection) either during vetting or during processing, based on MFISH officer s own decision. You can retrieve the request (from the search page only) for viewing and printing. But you cannot modify it. Approved The request for Delivery Allowed is given final clearance ( delivery allowed ) by MFISH (with reasons of clearance) during processing, based on MFISH officer s own decision. You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. Mauritius Network Services Ltd Ver 1.0 Page 46

47 NOTE : - MFISH officer might not approve all item hs code lines when giving final clearance. - You can take delivery of the consignment after MRA Customs has cleared the related Customs declaration. Approved Pending Agency Control The request for Delivery Allowed is given provisional clearance ( delivery allowed (pending control) ) by MFISH (with reasons of clearance) during processing, based on MFISH officer s own decision. You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - MFISH gives provisional clearance on a case to case basis (for commodities which require control from MFISH in order to allow MRA Customs clear the consignment but under MFISH seal. After Customs clearance, MFISH will then proceed with its control before giving its final release or no release. - MFISH officer might not approve all item hs code lines when giving final clearance.. - You cannot take physical delivery of the consignment, at this point. Final Release The request for Delivery Allowed was initially given provisional clearance/approval by MFISH for MRA Customs to clear the goods and has already been controlled by MFISH. The request has been given final release by MFISH. Mauritius Network Services Ltd Ver 1.0 Page 47

48 You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - MFISH officer might not approve all item hs code lines when giving final release. - You can now take physical delivery of the consignment. Not Released The request for Delivery Allowed was initially given provisional clearance/approval by MFISH for MRA Customs to clear the goods and has already been controlled by the Agency Control (such as MSB). The request has not been given final release by MFISH. You can retrieve the request for Delivery Allowed (from the search page only) for viewing and printing. But you cannot modify it. NOTE : - You cannot take physical delivery of the consignment. The latter will be eventually destroyed or re-exported. Mauritius Network Services Ltd Ver 1.0 Page 48

49 8. Dashboard Links The Dashboard contains some useful links for a quick retrieval of permit applications or requests for Delivery Allowed which either have not yet been processed or are being processed by MFISH. Since the TradeLink interface allows you to apply either for an import permit or for an export permit, you will therefore retrieve permit applications separately for imports and for exports. Mauritius Network Services Ltd Ver 1.0 Page 49

50 NOTE : The Registration TAB is not applicable for MFISH controlled commodities. You should therefore click either on the Permit TAB or on the Clearance / Delivery Allowed TAB. For the Permit TAB, choose IMPORT and click on the following dashboard links :- Number of created applications : to get a list of newly created applications for permit ( main applications) which you can still modify and save. However the given applications should not yet contain any related specific MFISH import permit applications. Number of incomplete permit applications : to get a list of specific MFISH import permit applications, not yet submitted to MFISH, which you can still modify and save. Number of complete permit applications : to get a list of specific MFISH import permit applications, not yet submitted to MFISH, which you can still modify, save and submit. Number of submitted permit applications : to get a list of specific MFISH import permit applications, already submitted/resubmitted to MFISH, which you can only request for cancellation, view or print. Number of permit applications in error : to get a list of specific MFISH import permit applications, for which MFISH set in-error due to anomalies, and which you can view, print, make corrections and submit again to MFISH. Number of permit applications under query : to get a list of specific MFISH import permit applications, for which MFISH sent a query for missing or wrong attachments, and which you can upload attachments & save them and submit the application again to MFISH. Number of permit applications under process : to get a list of specific MFISH import permit applications which have already been viewed by MFISH (following their submission/resubmission), and which you can only view or print. Mauritius Network Services Ltd Ver 1.0 Page 50

51 Number of permit applications requiring amendment : this link is not applicable to MFISH controlled products!!! For the Clearance/Delivery Allowed TAB, choose IMPORT and click on the following dashboard links :- Number of incomplete Clearance applications : to get a list of requests for Delivery Allowed not yet submitted to MFISH, which you can still modify and save. Number of complete Clearance applications : to get a list of requests for Delivery Allowed not yet submitted to MFISH, which you can still modify, save and submit. Number of Clearance applications Under Query : to get a list of requests for Delivery Allowed, for which MFISH sent a query for missing or wrong attachments, and which you can only upload attachments & save them and submit the request again to MFISH. Mauritius Network Services Ltd Ver 1.0 Page 51

52 Number of Clearance applications Under Process : to get a list of requests for Delivery Allowed which have already been viewed by MFISH (following their submission/resubmission), and which you can only view or print. Number of Submitted Clearance applications : to get a list of requests for Delivery Allowed, already submitted to MFISH, which you can only view or print. 9. Statement Of Account You can verify your statement of account with MNS through TradeLink. To retrieve the statement of account, go to {Report} on the menu bar as shown in the screenshot below. Then select {Statement Of Account} as shown in the screenshot below. Mauritius Network Services Ltd Ver 1.0 Page 52

53 Your statement of account will contain, for a given period, the updated balance amount as at today (available funds in MNS pre-paid account) and all the transactions (deposits received and payment of single window application fees). An example of your Statement Of Account screen is shown below :- Permit application account details When viewing an application for import permit, you can also expand your account s accordion details to check your current balance (Balance MUR) before creating/submitting an application for permit. Below is an example of your account s accordion details :- NOTE : the amount shown in the above examples are just dummy amounts used for testing purposes only. 10. Maintenance of Importer Details List CREATE A NEW IMPORTER Mauritius Network Services Ltd Ver 1.0 Page 53

54 In order to create new applications for import permit in TradeLink either for yourself (as a self-importer for you and if required for your sister companies) or on behalf of importers (as a representative/agent for importers), you will first have to define the importer details in MNS TradeNet Portal. To create a new importer, go to {Maintenance Importer/Exporter} on the TradeNet Portal menu bar and choose Importer/Exporter for Permit Application as shown in the screenshot below. Then click on New button to open the form for input of importer details as shown below. Mauritius Network Services Ltd Ver 1.0 Page 54

55 You can define three type of importers :- a. CREATE AN IMPORTER WHICH HAS A VALID BRN (BUSINESS REGISTRATION NUM B ER) AND TAN (MRA TAX AC COUNT NUM BE R). If the importer is a corporate or an individual who does have a BRN and a TAN and would like to import controlled commodities (i.e. regularly for sales on local market etc ), you should input both a valid BRN and TAN. The system will check whether the combination of BRN/TAN that you input does exist in MRA database. b. CREATE AN IMPORTER WHICH HAS A NID I N VALID FORM AT. If the importer is a citizen of Mauritius who does not have a BRN/TAN but would like to import controlled commodities (i.e. occasionally purchase from the Internet or import personal belongings as a returning resident etc ), you should instead input his NID (National Identity Card number) in 14 characters long (i.e. G ). c. CREATE AN IMPORTER WHICH HAS AN O THE R ID. If the importer is not a citizen of Mauritius who does not have a BRN/TAN/NID but would like to import controlled commodities (i.e. occasionally purchase from the Internet etc ), you should instead input his Other ID (i.e. passport number) RETRIEVE AN EXISTING IMPORTER In order to view or update an existing importer details, you will have to retrieve the given importer. To retrieve an existing importer, go to {Maintenance Importer/Exporter} on the TradeNet Portal menu bar and choose Importer/Exporter for Permit Application to open the search page as shown in the screenshot below. Mauritius Network Services Ltd Ver 1.0 Page 55

56 Then input a search criteria (i.e. Importer/Exporter Name) or a combination of search criterias and click on Search button to get the search results list. Then select the corresponding row from the search results list and click on the icon below. to open the form for viewing/editing of importer details as shown Mauritius Network Services Ltd Ver 1.0 Page 56

57 11. Locking Mechanism Control For a given session (initial session), you can work on a given application for permit/application for clearance ( request for Delivery Allowed ) as follows :- input data fields in a new application. edit data fields in an existing application. save the application. At this point, the application is automatically locked. If a new session is opened by another user (of same MNS account as yours), that user will see the application marked as locked from the list of applications (locked icon). That user can only view and eventually print the given locked application in that new session. When the application for permit that has been locked in the initial session is successfully submitted or if you click on the link Back to dashboard, the locking mechanism is automatically removed. Unlock Application ( Reset ) If a user would like to edit a given application which is still locked (i.e. session timeout), that user can remove the locking mechanism by resetting the application. Permit ( main Applications) Mauritius Network Services Ltd Ver 1.0 Page 57

58 Delivery Allowed (clearance application) To reset a given locked application, go to {Maintenance} on the TradeNet Portal menu bar and choose Reset Permit or Reset Delivery Allowed. Then select the given application number (main application number for permit or clearance application number for Delivery Allowed) from the list and click on Reset button. For permit, the main application and its related sub applications (MFISH permit applications) will be reset. For delivery allowed, the MFISH clearance application will be reset. Mauritius Network Services Ltd Ver 1.0 Page 58