VERSION [ _003 ] HELPDESK UPDATE SMTP GUIDE CREATED & DEVELOPED BY: MICHAEL LIGHTBODY
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1 VERSION [ _003 ] HELPDESK UPDATE SMTP GUIDE CREATED & DEVELOPED BY: MICHAEL LIGHTBODY
2 Table of Contents 1. Overview & Information... 3 Additional Support... 3 Contacts & Links Accessing Your Device... 4 Printing Configuration & Status Pages... 4 User Names & Passwords... 6 Web Administration SMTP Configuration / Settings... 7 Updating SMTP Details on Kyocera TASKalfa 2551ci to 6052ci & 3011i to 8002i... 7 Updating SMTP Details on Kyocera TASKalfa 2550ci to 7550ci & 3500i to 8000is Updating SMTP Details on Kyocera Smart Series & MFP s Xerox Scan To Setup Gmail & Others with Authentication Updating SMTP Details on Panasonic DP-C262 To DP-C Copier Address Book Kyocera Devices Updating SMTP Configuration & Settings 2
3 1. OVERVIEW & INFORMATION ADDITIONAL SUPPORT Please Note: If you are unable to get scanning working or unsure on how to do anything listed below you will need to contact service on and log a helpdesk job. Helpdesk jobs are done in order of when they were logged with a technician calling back & remote in using TeamViewer to fix the issue. Please see the following link: CONTACTS & LINKS Austral Business Machines Phone: Web: service@australbm.com.au KYOCERA Document Solutions Phone: Web: Fuji Xerox Printers Phone: Web: support.aus@fujixerox.com Updating SMTP Configuration & Settings 3
4 2. ACCESSING YOUR DEVICE PRINTING CONFIGURATION & STATUS PAGES KYOCERA TASKalfa: Press the Counter button & select Print Status Page. KYOCERA MFP s & Smart Series: Press the System Menu button, Select Reports & select Print Status Page. On the left side mid-way down the page (See figure 1) you will find the IP Address. The value displayed on your status page is what you will need to access the copiers Admin Section through your web browser. XEROX MFP s & MFD s: In the top right or top left of the screen the devices IP Address will be displayed. HP MFP s & MFD s: Press the Device Maintenance icon. Select the Reports menu. Select Configuration Figure 1 Example section of Status Page Updating SMTP Configuration & Settings 4
5 Updating SMTP Configuration & Settings 5
6 USER NAMES & PASSWORDS KYOCERA Devices XEROX Devices User Name : Password : x-admin HP Devices User Name : Select Administrator Password : (No Password) WEB ADMINISTRATION Open your web browser and in the address bar go to the following (Device IP-Address is found as described above) Use the correct login credentials (described above) to log into the device s admin section. Then follow the guides below relating to your device to access & update the SMTP configuration / settings. Updating SMTP Configuration & Settings 6
7 3. SMTP CONFIGURATION / SETTINGS UPDATING SMTP DETAILS ON KYOCERA TASKALFA 2551CI TO 6052CI & 3011I TO 8002I Details on how to log in and where to go to change the SMTP details 1. Print Status Page a. On machine select System Menu b. Select Report Print c. Select Status Page 2. On status page under IPv4 will be listed IP Address a. In web browser got to of machine/ 3. Log into machine use user name Admin & password Admin Updating SMTP Configuration & Settings 7
8 4. Select Function Settings 5. Select Updating SMTP Configuration & Settings 8
9 6. Enter in your SMTP details & click Submit To change SMTP Security click Protocol 7. Select SMTP Security that the connection requires & then click Submit Updating SMTP Configuration & Settings 9
10 8. Go back to the SMTP section and click Test Updating SMTP Configuration & Settings 10
11 UPDATING SMTP DETAILS ON KYOCERA TASKALFA 2550CI TO 7550CI & 3500I TO 8000IS Details on how to log in and where to go to change the SMTP details 1. Print Status Page a. On machine select System Menu b. Select Report Print c. Select Status Page 2. On status page under IPv4 will be listed IP Address a. In web browser got to of machine/ 3. Log into machine use user name Admin & password Admin Updating SMTP Configuration & Settings 11
12 1. Click on Settings 2. Click on Advanced Updating SMTP Configuration & Settings 12
13 3. Click on SMTP 4. Update SMTP details with correct settings Updating SMTP Configuration & Settings 13
14 UPDATING SMTP DETAILS ON KYOCERA SMART SERIES & MFP S Details on how to log in and where to go to change the SMTP details 1. Print Status Page a. On machine select System Menu b. Select Report Print c. Select Status Page 2. On status page under IPv4 will be listed IP Address d. In web browser got to of machine/ 3. Log into machine use user name Admin & password Admin Updating SMTP Configuration & Settings 14
15 4. Click on Settings & then click Advance 5. Select SMTP & then select General Updating SMTP Configuration & Settings 15
16 6. Scroll down and change the settings to the correct values and click Submit 7. Click Test to check your SMTP settings are correct Updating SMTP Configuration & Settings 16
17 XEROX SCAN TO SETUP GMAIL & OTHERS WITH AUTHENTICATION Please use the example below to update the MFP s SMTP settings with your SMTP details Properties --> SMTP Server smtp.gmail.com Port 587 SMTP User -ADDRESS@gmail.com Password PASSWORD -ADDRESS@gmail.com Updating SMTP Configuration & Settings 17
18 Properties --> SSL/TLS Server Communication Updating SMTP Configuration & Settings 18
19 UPDATING SMTP DETAILS ON PANASONIC DP-C262 TO DP-C266 How to change / update SMTP details used for Scan To on Panasonic DP-C262 - DP-C266 Please see below on how to change / update SMTP details used for Scan To 1. Login To Copier : Updating SMTP Configuration & Settings 19
20 2. Click on Network Configuration User Name: root Password: or or Click on & then change SMTP settings. Once saved and completed you will need to restart the machine Updating SMTP Configuration & Settings 20
21 4. Restart Copier Updating SMTP Configuration & Settings 21
22 COPIER ADDRESS BOOK KYOCERA DEVICES Please replace the IP Address with the IP Address of your KYOCERA Device (as described above) Updating SMTP Configuration & Settings 22
23 Updating SMTP Configuration & Settings 23
24 Updating SMTP Configuration & Settings 24
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