NEXT GENERATION PHONE SYSTEMS. Praxon PDX User Quick-Start Guide

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1 TM NEXT GENERATION PHONE SYSTEMS Praxon PDX User Quick-Start Guide

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10 ';9RLFH0DLO&RPPDQG5HIHUHQFH WKHU)HDWXUHV<RX&DQ&RQWUROIURP<RXU 7HOHSKRQH To Do This This: Query the PDX for its Internet Protocol (IP) # address Enable Call Forwarding Unconditional 6# or 8# Enable Call Forwarding Busy 6# Enable Call Forwarding No Answer 65# Call Forwarding Unconditional 6# or 8# Call Forwarding Busy 6# Call Forwarding No Answer 66# Log in as a Queue Agent 70# Log out as a Queue Agent 7# Accept automatically-dispatched queued 7# calls Do not accept automatically-dispatched 7# queued calls Manually pull next call from queue (use with 7# 7#) Identify Line 8# Enable Do Not Disturb 8# Enable Call Waiting 86# Do Not Disturb 85# Call Waiting 87# Park Call Flash + 88# Answer a call to a Call Pickup-enabled # + extension extension Access the PDX messaging system Overhead Page Dial Receptionist Set up a Conference Call Flash + Number + Flash Transfer a Call Flash + Number + Release (hang up) Obtain this information from your PDX system administrator and write it in the spaces provided. Use Direct-Dial Voice Mail Access No. From Any Telephone - or - Call Your Company Extension and Press # From Another User's Extension Dial Voice Mail Access Extension Press Password and Press # From Your Extension

11 M A I N M E N U Review Send 0 Auto- Attendant Exit System Addressing Restore Deleted 5 Flush All Deleted Listen to Message Extension Look Up Recipient By Name Distribution List # Addressing Complete Cancel and Return to Restore Message Select Next Message Previous Confirm Previous Extension - OR - Press to Return to Addressing Use Keypad to "Spell" Name - OR - Press to Return to Addressing List No. - OR - Press to Return to Addressing Record Message (repeat as needed) Greetings Password Set Voice Mail Set Do Not Disturb Cancel Current Entry # Add Recipient /# End Recording and Edit/ Delivery HANG UP End Recording and Send Message Set Call Forwarding 6 Set Paging 7 Set Call Pickup 5 Playback Controls Save Message Forward Message 6 Message Time Stamp 8 Replay Message Pause/Resume Msg. 9 Skip Forward # Next Message Delete Message 5 Reply to Message 7 Skip Backward 0 Auto-Attendant

12 $GGUHVVLQJ$9RLFH0HVVDJH Review Messages Send Message Forward Message 5 Reply to Message (if from another PDX ext.) Addressing Extension Look Up Recipient By Name Distribution List # Addressing Complete Cancel and Return to Extension - OR - Press to Return to Addressing Use Keypad to "Spell" Name - OR - Press to Return to Addressing List No. - OR - Press to Return to Addressing Record Message (repeat as needed) Cancel Current Entry # Add Recipient /# End Recording and Edit/ Delivery HANG UP End Recording and Send Message 0HVVDJH(GLWLQJDQG'HOLYHU\ Mark Urgent Review Message Add to Message /# Delivery/Edit : Press if leaving a msg.; press or # if forwarding, replying or sending a msg. while logged into VM system 5 Re-Record Message # Send Message and Return to Page User (if enabled) Cancel Message and Return to HANG UP Send Message

13 &KDQJLQJ<RXUDVVZRUGRUUHHWLQJV Record Name Greeting Password New Password and Press # Confirm Cancel Greetings Record Personal Greeting Record Alternate Greeting Set Active Greeting Record Greeting and Press # Previous Name Greeting Personal Greeting Alternate Greeting $GYDQFHG9RLFH0DLOSWLRQV'RRW'LVWXUE Set Voice Mail Distribution Lists Voice Mail Forwarding Set Listen Order Oldest Message First Newest Message First Set Do Not Disturb Enable &DOO)RUZDUGLQJ 5 Set Call Forwarding Unconditional Enable New Number Busy and Press # No Answer Check Status Set Number Confirm Re-enter

14 DJLQJDQG&DOOLFNXSSWLRQV 6 Set Paging Enable and Configure Pager Enable Number Use Paging Script 5 PIN Enable New Number and Press # New PIN and Press # Confirm Re-enter Confirm Re-enter 7 Set Call Pickup Enable Set Caller Paging Enable All Set Paging Set Voice Mail Paging All Urgent Only Urgent Only 5 Set Fax Paging Enable

15 6HWWLQJ8S9RLFH0DLO'LVWULEXWLRQ/LVWV Set Voice Mail Distribution Lists Lists Create or Edit Distribution List List No. and Press # List Configuration Add/Delete Members Record Title Review List Members Record Title and Press # to Return to Lists Extension - OR - Cancel and Press to Re-enter Extension Return to List Config. # # Add or Delete No More Additions or Extension Deletions; Return to List Configuration (repeat as needed) Listen to Names of List Members Stop and Return to Cancel and Return to Lists Delete Distribution List List No. and Press # Cancel and Return to Lists Listen to List No. and Name Confirm Re-enter Review Names Listen to List Nos. and Names Stop and Return to Distribution Lists 9RLFH0DLO)RUZDUGLQJ Set Voice Mail Voice Mail Forwarding To a User or Department Extension Enable Forwarding Destination Cancel and Return to Extension and Press # Confirm Re-enter Enable To a Distribution List Forward Urgent Messages Only? Delete Message After Forwarding? Forwarding Destination Cancel and Return to Yes No List No. and Press # Yes No Confirm Re-enter

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17 67(([SORUHWKHWKHU)HDWXUHVRIWKHUD[RQ'; <RXU';+RPHDJH <RXDUHQRZUHDG\WREHJLQXVLQJ\RXU';DFFRXQW7KHVWDUWLQJSRLQWLV\RXU SHUVRQDOL]HG';KRPHSDJHVKRZQEHORZ 7KLVSDJHOHWV\RXXVH\RXUZHEEURZVHUPRXVHDQGNH\ERDUG± LQVWHDGRI\RXU WHOHSKRQH±WRSODFHDQGKDQGOHFDOOVRQ\RXUH[WHQVLRQ )RUPRUHLQIRUPDWLRQRQWKHPDQ\IHDWXUHVDYDLODEOHWR\RXIURPWKLVSDJHUHIHUWRWKH ³KRQH VHFWLRQRQSDJHRIWKH';8VHUXLGH Review Messages Access Internet/ Intranet Personal Software Add-Ons Send Messages/ Make Calls Get Online Help Inbox Call Controls Speed Dial Directory

18 8VLQJWKH';9LUWXDO&RQVROHOXV 7KH';9LUWXDO&RQVROHOXVOHWV\RXFRQWURO\RXUSKRQHIURPDQ\FRPSXWHUUXQQLQJ :LQGRZVŒ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³8VLQJWKH'; 9LUWXDO&RQVROHOXV VHFWLRQRQSDJH$RIWKH';8VHUXLGHUZKLOHXVLQJWKH SURJUDP\RXFDQULJKWFOLFNDQ\ZKHUHRQWKHSURJUDPZLQGRZDQGVHOHFW+HOSIURP WKHSRSXSPHQXWKDWDSSHDUV

19

20 TM NEXT GENERATION PHONE SYSTEMS Corporate Headquarters Praxon, Inc. 700 Dell Avenue Campbell, CA USA Phone/Fax: International Offices Turebergs Alle S-9 6 Sollentuna Sweden Phone/Fax: europesales@praxon.com Customer Service Fax: Technical Support Fax: support@praxon.com 00 Praxon, Inc. All rights reserved. Praxon, the Praxon logo and PDX are trademarks or registered trademarks of Praxon, Inc. in the United States and other countries. All other trademarks and trade names in this document belong to their respective owners.

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