Logging into CommPortal for the first time

Transcription

1 Logging into for the first time Go to Number: Your 10-digit telephone number (no dashes) Password: (temp pin) At this screen, click Next

2 Enter Old password (temp pin is ) Enter New password Click Next If you have already set up your voice mail, you will see this screen. Click Next to keep your same pin.

3 You can click Next to skip this step so you can record your greetings through your telephone or keep your existing greeting unchanged. Click Finish and you will go directly into the portal.

4 Dashboard The dashboard provides a way to quickly access some of your key features. Voice Mail Messages Missed Calls Forwarding Status/ Options

5 Messages & Calls The Messages & Calls page allows you to manage and listen to your voic s, and view details of your recent missed, dialed calls. This tab lists all of the voic s in your inbox. New messages (those you have not yet listened to) appear in bold type. For each message in your inbox, you can see who the caller was, the time of the call and the length of the message. If the call was from a telephone number that appears in your contact list or the caller's name was provided, then the name of the caller will be displayed. Otherwise you will just see their telephone number. You can also see if the caller marked the message as Urgent or Private.

6 Messages & Calls If you have received a voic from another user on the same voic system, you can record and send a voic as a response. You can also forward voic s (as long as they are not marked as private). If you wish to forward a voic to another user (or users) on the same voic system, you can forward the message as a voic . You must enter the recipient s 10-digit direct dial phone number in order to do this. You can also choose their name from the Contacts list so long as you have populated that data within the Contacts section of the portal. Otherwise, you can forward the voic as an to one or more addresses (the voic will be attached to the as a.wav file). NOTE: Once you have listened to the messages within the web-portal, the message indicator light on your phone will no longer be illuminated.

7 Contacts The contact list allows you to store information about your telephone contacts. This information does NOT synchronize with your Cisco telephone. Within the portal it can be used for creating groups within the voice mail system. The Extensions and Short Codes screens are View Only to the end user, but are customizable by the Business Group Administrator designated for your organization. The Extensions tab shows you all of the extensions built within your business group. The Short Codes tab shows the Short Codes (Speed Dials) built within the Business Group.

8 Call Manager Call Manager allows you to view and configure settings for all of your incoming calls. The summary tab provides a description of how calls you receive will be handled, taking into account the settings for all of your incoming call services and any interactions between them.

9 Call Manager The Forwarding tab allows you to forward all calls to another number. Click within box to activate or de-activate. Enter number as you would normally dial it.

10 Call Manager If you frequently forward your calls to certain numbers (for example your own home, work, or mobile number), configuring them as forwarding destinations makes your others services easier to use. To add a new forwarding destination, you must enter the following information and then click the Add button. Destination. A friendly name by which you will recognize this number when configuring call forwarding. Number. The number to which you forward your calls. This should be entered in the form in which you would dial it from your phone.

11 SimRing When enabled, this service redirects calls that you receive to multiple destinations simultaneously. Any of the destinations can pick up the call, at which point all the others stop ringing. Note: your own number will always ring, so you should not include it in your list of destinations.

12 Settings - Security The Settings section relates to your voice mail allowing you to change your password, how your messages are played and delivered:

13 Settings - Preferences This screen allows you to change caller-id how calls are identified on your phone as well as where callers are directed when they press 0 in your voice mailbox.

14 Settings Messaging This is where you can set up the system to send a copy of your voice mail messages to your . Check this box if you want your voice mail messages to be saved on your phone AND sent to your . Leaving unchecked will only send voice mail messages to your designated address. Skip Pin: Fast Login: Auto-Play Voic Voice Mail Playback: Allows you to log into your mailbox without using a PIN when calling from your own telephone. Checked by default. Allows the system to identify your number when calling in to check messages from your phone. If unchecked, you will need to enter your telephone number each time you log into the voice mail system to check your messages. Allows you to go directly to your messages as soon as you log into your mailbox without pressing any buttons. Allows you to turn on/ off the system generated date/ time that the message was left before you hear the actual message.

15 Settings - Messaging This screen allows you to send message indication to a pager or cell phone: MWI You can use this panel to specify your other phones whose message waiting indications should be triggered when messages are received, and which types of messages cause the indication.

16 Settings - Messaging Pager Notification This feature enables you to configure the voic system to page you when you receive a new message. You can choose whether you want to be paged every time you receive a message, or only when you receive a certain type of message, for example, an urgent voic .

17 Settings - Messaging Override Notification This feature enables you to configure the voic system to notify you differently for a period of time. For example, while you are on vacation, you might only want to be notified of urgent messages and you might want to be notified in a different way from normal.

18 Help If at any time you need more information about features or functionality within the you can access the Help section here or contact a BayRing Representative at 855-BAY-RING. Rev. : mb