Copyright 2014-Metro Technology Services, Inc Ver

Transcription

1 RELEASE 2 USER S MANUAL Copyright 2014-Metro Technology Services, Inc Ver

2 Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted. All brand name products mentioned in this document are the products of their respective owners Copyright By Metro Technology Services, Inc. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of Metro Technology Service, Inc. Copyright 2014-Metro Technology Services, Inc Ver

3 Table of Contents Table of Contents... 3 Log On To Visual Alert Visual Alert 2 Toolbar HOT KEYS Incident Overview How to Add an Incident How to search for an Incident How to perform an Advanced Search How to Edit an Incident How to Delete an Incident Review Names Case Condition on Incident Report Changing the Case Condition Approval Status on Incident Report Persons Overview How to Add a Person(s) SuperPerson Search New Features: PERSON FORM New Person Features: Role Field How to Edit a Person(s) How to Delete a Person(s) Summary Overview The Incident Narrative How to Add a Summary\Supplemental Summary Form New Features: How to Edit the Summary\Supplemental How to Delete the Summary\Supplemental Accident Overview How to Add Accident How to Edit an Accident How to Delete an Accident Vehicles Overview How to Add a Vehicle How to Edit a Vehicle How to Delete a Vehicle Additional Officers Overview How to Add Additional Officers How to Edit Additional Officers How to Delete Additional Officers Case Management Overview How to Add Case Management How to Edit Case Management How to Delete Case Management Copyright 2014-Metro Technology Services, Inc Ver

4 Case Management Events Overview How to Add Case Management Events How to Edit Case Management Events How to Delete Case Management Events Homicide Overview How to Add a Homicide How to Edit a Homicide How to Delete a Homicide Multimedia Overview How to Attach an Image How to Delete an Image How to Print an Image How to View a Specific Image Property Overview How to Add Property How to Edit a Property How to Delete a Property Evidence Overview How to Add Evidence Information How to Edit Evidence Information How to Delete Evidence Information Chain of Custody How to add a Chain of Custody Transaction How to edit a Chain of Custody Transaction How to Delete a Chain of Custody Transaction Evidence Barcode Overview Linking Property to evidence Linking Evidence as property How to add a PSP Lab sheet Search Warrants Overview How to Add Search Warrant How to Edit Search Warrant How to Delete Search Warrant Seized Property in Search Warrants How to Add Seized Property How to Edit Seized Property Delete Seized Property Weapons Overview How to Add a Weapon How to Edit a Weapon How to Delete a Weapon Add Vehicle Assignment Edit Vehicle Assignment Delete Vehicle Assignment Also Known As (AKA) Overview How to Add AKA Copyright 2014-Metro Technology Services, Inc Ver

5 How to Edit AKA How to Delete AKA Arrest Report Overview How to Add an Arrest Report How to Edit an Arrest Report How to Delete an Arrest Report Associates Overview How to Add Associates How to Edit an Associate How to Delete an Associate Charges Overview How to Add a Charge How to Edit a Charge How to Delete a Charge Citation Overview How to Add a Citation through Incidents How to Edit a Citation How to Delete a Citation Record Payment for Citation Criminal Complaint Overview How to Add a Criminal Complaint How to Edit a Criminal Complaint How to Delete a Criminal Complaint How to Add a charge through the Criminal Complaint How to Edit a charge through the Criminal Complaint How to Delete a charge through the Criminal Complaint Fingerprints Overview How to Add Fingerprints How to Edit Fingerprints How to Delete Fingerprints Written Allegation/Juvenile Petition Overview How to Add a Written Allegation/Juvenile Petition How to Edit a Written Allegation/Juvenile Petition How to Delete a Written Allegation/Juvenile Petition Missing Persons Overview How to Add Missing Persons How to Edit a Missing Persons How to Delete a Missing Persons Officer Assaulted Overview How to Add Officer Assaulted How to Edit Officer Assaulted How to Delete Officer Assaulted Protection From Abuse (PFA) Overview How to Add a PFA How to Edit a PFA How to Delete a PFA Copyright 2014-Metro Technology Services, Inc Ver

6 Subpoena Overview How to Add a Subpoena How to Edit a Subpoena How to Delete a Subpoena Summons Overview How to Add a Summons How to Edit a Summons How to Delete a Summons Warrants Overview How to Add Warrants How to Edit Warrants How to Delete a Warrant SuperPerson Caution Text Adding a SuperPerson Caution Quick Forms How to Add a Quick Form Citation How to Add a Quick Form Criminal Complaint How to Add a Quick Form Written Allegation/Juvenile Petition How to Add a Quick Form Search Warrant Review Names Overview Search Review Names Portfolio Overview Review Names Features Case Management Overview Search for a Case Officer Activity Overview Search for an Officer Activity Add Officer Activity Edit Officer Activity Delete Officer Activity Bulletins Overview How to Add a Bulletin How to Edit a Bulletin How to Delete a Bulletin Asset Inventory Overview How to Add a New Asset How to perform an Asset Search How to Edit a Current Asset How to Delete a Current Asset Fleet Overview How to Add a New Fleet Record How to Edit a Fleet Record How to Delete a Fleet Record How to Add a Service to a Fleet Vehicle How to Edit a Service to a Fleet Vehicle How to Delete a Service from a Fleet Vehicle Copyright 2014-Metro Technology Services, Inc Ver

7 Personnel Overview How to Add Personnel How to Edit Personnel How to Delete Personnel Personnel Certifications Overview How to Add Certifications How to Edit Certifications How to Delete Certifications Photo Lineup Overview Photo Lineup Search ALARM ENFORCEMENT Alarm Overview Alarm Processing Alarm Accounts How to Find an Alarm Account How to Add an Alarm Account How to Edit an Alarm Account How to Delete an Alarm Account Alarm Activation Overview How to Add an Alarm Activation How to Edit an Alarm Activation How to Delete an Alarm Activation Alarm Event Overview How to Add an Alarm Event How to Edit an Alarm Event How to Delete an Alarm Event PARKING/PERMIT ENFORCEMENT Parking Enforcement Overview Assign Tickets Ticket Processing How to Find a Ticket How to Edit a Ticket How to process a Ticket Payment Handheld Ticket Writer Interface Citation Processing Overview Prepare and Print Citation for Parking Enforcement Prepare Citations Ticket Reminder Notices Overview Custom Notice and Invoice Ticket Archive Parking Permits Overview Parking Permit Account Maintenance Overview How to Add Parking Permit Account How to Edit Parking Permit Account How to Delete Parking Permit Account How to Find a Parking Permit Account Copyright 2014-Metro Technology Services, Inc Ver

8 Permit Maintenance Overview How to Add a Permit to an Account How to Edit a Permit on an Account How to Delete a Permit from an Account Vehicle Permit Maintenance Overview How to Add a Vehicle to a Parking Permit Edit a Vehicle on a Parking Permit Delete a Vehicle from a Parking Permit Transactions Overview How to Add a Transaction How to Edit a Transaction How to Delete a Transaction SYSTEM AND USER SETUP System Setup Overview System Setup Incident Information: Number Generation: Miscellaneous options: Parking Enforcement System Setup Security Overview How to Add a User How to Edit a User How to Delete a User REPORTS Query Maker for Visual Alert Creating a Query Vehicle Query How to Search using Vehicle Query Accident by Intersection Business List Overview Run a Business List Administrative Reports Overview Calls for Service Statistical Reports UCR Statistics Citations by Person(s) report COMPstats Reports Overview How to Create a COMPstat Report How to Run a COMPstat Report How to Rename a COMPstat Report How to Edit a COMPstat Report Clery Report Overview Incident Report Overview Incident Details Incident Overview Hot Vehicles/Property Overview Copyright 2014-Metro Technology Services, Inc Ver

9 Run a Hot Vehicles/Property List Missing Persons Overview How to Run a Missing Persons Report Protective Orders Overview Protective Orders Run Shift Call Log Add Shift Call Log\Officer Search for a Shift Edit Shift Call Log\Officer Officer Activity Report Overview Run Officer Activity Report UCR Report Overview UCR Tabulate UCR/Audit Report UCR Edit Users List Security Group List Report System Access Log Overview Wanted Persons Overview Wanted Persons Report Warrant List Overview Warrant List Report Parking Permits Reports Overview Run Account History Report Run Card/Permit Listing Report Run Past Due Account List Run Permit Listing Report Run Transaction List Parking Enforcement Reports Overview Tickets Report Overview How to Run The Assigned Report How to Run the Excused / Voided / Suspended Report Issued Report Overview How to Run the Issued Tickets Report Paid Tickets Report Scofflaw Listing Unissued UTILITIES System Maintenance Utilities Overview Lookup Table Maintenance How to Add/Edit Entries to the Lookup Tables Badges Crime Codes Adding a Crime Code Edit a Crime Code Delete a Crime Code Copyright 2014-Metro Technology Services, Inc Ver

10 Update from Master Table How to access the Update from Master Table screen: Updating the Crimes Code from the Master Table: Letter Formats Creating a Letter Reset Passwords Reset Form Positions Report Form Maintenance ID Scanner Configuration Add Miscellaneous Persons/Business Superperson Caution Text Maintenance Copy Incident Create Related Incident Cross Reference Related Incident Parking Enforcement Utilities Overview Violation Codes How to Look up Parking Violation Codes How to Add a Parking Violation Code How to Edit a Parking Violation Code How to Delete a Parking Violation Code Archive Finalized Tickets Export DMV Data Pennsylvania Export Import DMV Data Statute of Limitation Purge Uploading Crash Reports to PennDOT Overview How to Send Crash Reports to PennDOT How to check for any reports that have been sent back by PennDOT with Errors Alarm Utilities Overview Print Alarm Invoices Print Alarm Custom Letters Reset Alarm Activations YTD Alarm System Setup Adding an Entry to the Fine Schedule Deleting an Entry from the Fine Schedule Purge Utilities Overview Purge Alarm Activations Purge Officer Activity Purge Access Log Reassign Utilities Overview Reassign PID (Merge) Reassign VID Reassign Citation Separate PID Separate VID MY CALLS Copyright 2014-Metro Technology Services, Inc Ver

11 My Calls Overview Window Displayed with Visual ALERT CAD Window Displayed without Visual ALERT CAD Open CAD Calls My New Calls My Calls That Require Attention All Calls INCIDENT MANAGEMENT Incident Management Roll Call Calls Awaiting Approval Approval Status Calls Awaiting Approval Reports Calls Referred to Groups Appendix A Permission Definitions Copyright 2014-Metro Technology Services, Inc Ver

12 Log On To Visual Alert Double-click the Visual Alert 2 (VA2 ) icon. The logon screen will be displayed. The user is then prompted to enter the user name and password. To activate any modules within Visual Alert, you must first identify yourself so that Visual Alert knows your privileges. To proceed, you must type your User Name and press ENTER. You will be prompted to enter your password. Notice that the password characters that you type do not appear on the screen. This prevents anyone in the vicinity of the computer from learning your password when you are logging on to the system. If a person attempting to log on to the system does not have a valid password or makes a typing mistake, after 3 tries the person attempting to use the system would have to begin the log on sequence again. Copyright 2014-Metro Technology Services, Inc Ver

13 Visual Alert 2 Toolbar The following Icons are displayed in the top right corner of the window and allow you to perform the following tasks. Save ability to save your work in Visual ALERT. Print ability to print your work in Visual ALERT. Add- ability to add new information to Visual ALERT. Search ability to search for information in Visual ALERT. Edit ability to edit existing information in Visual ALERT. Delete ability to delete information in Visual ALERT. Exit ability to exit a form in Visual ALERT. Pin Out ability to move the active VA2 window anywhere on your desktop. Pin In ability to pin down your active VA2 window anywhere on your desktop. Revert ability to go back to the previous saved information in Visual ALERT. Multimedia ability to use images, video, and sound in Visual ALERT. HOT KEYS - Keys that can be used as shortcuts for various functions. F1 = HELP MENU: Pressing the F1 key will automatically launch the help menu F2 = CLOSE INCIDENT: Pressing the F2 key will automatically close out all currently open incidents displayed. F8 = ENTER TODAY S DATE AND TIME: Pressing the F8 key while your curser is in a date/time field will automatically populate the current date/time in the selected field. Copyright 2014-Metro Technology Services, Inc Ver

14 Incident Overview At the heart of a police information management system is the recording of information about the many incidents to which a department can respond to every day. Visual Alert 2 allows for the recording of all pertinent data concerning each incident. This data can later be recalled for additions, revisions, investigations and finally for the preparation of reports. How to Add an Incident 1. From the start up screen select Main then select Incidents. This will launch the Main Query Results screen. 2. In the window select Add New button. 3. In the VA2 window enter all pertinent incident information. Remember: To select the Save button when you are finished. Note: In order to save the incident certain fields must have been entered such as the Municipality, Report Type, Badge number and officer Name, UCR Code and The date and time the Incident was reported. Note: The Change Incident # button that is located next to the Incident number. This will allow the user to change the incident number right there on the screen. In order for that button to show the user must have the proper security. Copyright 2014-Metro Technology Services, Inc Ver

15 How to search for an Incident 1. From the Main Menu, select Incidents. 2. In the VA2 window select Search. 3. In the drop down for Search Type you can search for an incident in several ways. Incident Citation Number Name Evidence Tag Juvenile Name Number Officer Name\ From Query Badge Phone Number Reference No. (work, home or Street Address cell) Landmark Student ID UCR Code Offense Tracking Date Number (OTN) Summary 4. Once you select your Search Type, enter the corresponding information that relates to the Search Type. (Ex. Search Type Name; Fields Last Name, First Name.) 5. After your results have been found you can filter your results by selecting the Further Filter above Results button (details on this feature listed on the following page). If you do not require filtering your results you have the option to Save All Results or you can Save Selected Results (by using your Control key and selecting the record). 6. If you need to search for more detailed information you can use the Advanced Search option. 7. If you need to start over on your Incident Search select Clear Results and Exit button. Copyright 2014-Metro Technology Services, Inc Ver

16 8. All Saved Results will show under Main Query Results window. Double Click on the Incident Report to access the complete report. How to Further Filter Above Results Once the user has performed their primary search they have the option if they so choose to further filter through the results. 1. From the Main Menu select Incidents 2. Select Search 3. Perform a search using the desired information 4. Click on the Further Filter Above Results button located on the bottom left hand of the Incident Search window. 5. This will launch the Further Filter Search Results screen which will allow you to narrow your results by: Incident Number Municipality Report type (i.e. Accident, Offense, etc.) Reference Number Location UCR Code or description Date range Officer (Badge or name) Case Condition (Open, Ongoing, Final) 6. Enter in the desired information and click on the Filter button. 7. Select the desired incident and either double click on the record or click on the Select the above and exit button. 8. If you want to repeat this process using a different filter criteria click on the Start Over button which will restore your original search and then repeat steps 5-7. Copyright 2014-Metro Technology Services, Inc Ver

17 How to perform an Advanced Search The user can also perform a more detailed search by clicking on the Advanced Search button located at the bottom right hand corner of the Incident Search screen. Using this feature you can search for an Incident by: Incident number Municipality Incident Date range UCR code range Officer (Badge or Name) Case Condition (Open, Ongoing, Final) Address Criminal Code offense Type of Premise Point of Entry Method of Entry Injury Code Bias Circumstance/Sub- Circumstance Property Details such as GBM number and ranges for dates entered and released. Date and time ranges for the: Received, Dispatched Arrived. Cleared, Date/time discovered and the date/time last known secure fields. Once you have entered the desired information click on the Search Button to see your results. Copyright 2014-Metro Technology Services, Inc Ver

18 How to Edit an Incident 1. From the Main Menu, select Incidents. 2. Search for the Incident. 3. Once you have found your Incident, double click on it to access the report and then select the Edit button 4. Enter any new or revised information for that incident. 5. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

19 How to Delete an Incident 1. From the Main Menu, select Incidents. 2. Search for the Incident. 3. Once you have found your Incident, double click on the report to access it. 4. Select the Delete button 5. When you click on Delete you will be greeted with the following prompt; 6. Click on yes to remove the Incident Report. Review Names Visual Alert 2 has the option to search for all the available information you have for an individual i.e. their Rap Sheet/Portfolio. This feature can be accessed in several ways (more details on this feature can be found on page 94). For the purposes of the initial introduction to this feature we will examine how to look up names via the Main Incident Menu. 1. From the Main Menu select Incidents. 2. Select the Review Names button. 3. You will then be prompted with the Review Names search window. The user is able to search for an individual using a wide range of information such as: Name (First/Middle/Last) Business Name Address Age Range Employer Social Security Number (SS #) Drivers License information. Demographics (Height, Weight, Ethnicity, Hair Color, Race, Eye Color etc.) 4. Enter the available information and click on the Search button. 5. You can then select the individual you want to examine via two methods you can double click on the name you require or highlight the name and then click the Save Selected button. 6. This will then bring up the persons information in an Explorer Window. Copyright 2014-Metro Technology Services, Inc Ver

20 Note: More detail can be found about the Review Names feature on pg. 94 of this Manual. Case Condition on Incident Report The Case Condition displays to a user the current status of the report. There are 3 types of status Open, Ongoing, and Final. Open: An Incident Report with a status of open allows for anyone who has security access to the report to be able to modify it in any way they see fit. This includes being able to delete the report. Copyright 2014-Metro Technology Services, Inc Ver

21 Ongoing: An Incident Report with a status of ongoing will only allow an individual to add a Supplemental summary to the report. This status is indicated by a yellow box located next to the search archive button at the top of the report labeled Ongoing. Final: An Incident Report with a status of Final is considered closed and does not allow for anyone to modify the report (even the Administrator). This is indicated by a red box located next to the search archive button at the top of the report labeled Final Changing the Case Condition The Administrator does have the ability to change the case condition by clicking on the change button located beneath the list. This will allow them to set the condition to their choosing by clicking in the appropriate circle. Approval Status on Incident Report The Approval Section of the Incident Report is part of the Work Flow Management process and displays the status of the report. It will also display a history of the exchange between the Officer and Supervisor. Finally the Approval Section can notify if the report should be included in Roll Call. To learn more about the Approval Process and Work Flow Management please go to the Incident Management section of this manual (located on page 200). Copyright 2014-Metro Technology Services, Inc Ver

22 Persons Overview A report is not complete without Persons being involved whether it is an anonymous caller, victim(s) or offender(s). Visual ALERT allows users to enter Persons and\or Businesses in their reports. Every time a new Person or Business is added to Visual ALERT, the software saves them to a Master file called the SuperPerson record. The SuperPerson record is the most updated information on an individual. The Persons Folder will go RED when an incident is created. How to Add a Person(s) 1. From Main Menu, select Incidents. 2. Search for the existing Incident or create a new Incident. 3. In the VA2 Explorer window, left click on the Persons Folder (which should be outlined in red). 4. You will be prompted, Add a new item (Persons). 5. Select Yes to open the Superperson Search. 6. Type in all or part of the Name and select Search. 7. If the name is found then choose Select This Person. 8. If the name is not found then choose Create a New Person 9. Enter all pertinent information regarding the person. 10. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

23 SuperPerson Search New Features: Business Name now has its own field to search in. You can search for a Person by using their Middle Name, Suffix or Nickname. An Alert window will display if someone has an outstanding Warrant or Citation. A Check box to allow a user to search for any Person\Business address that matches the address of the Incident. Mug shots will appear in a window if they have been attached to a person in a previous Incident. A popup warning will appear if the person has been labeled with a SuperPerson Caution. Copyright 2014-Metro Technology Services, Inc Ver

24 PERSON FORM New Person Features: Role is now directly on the Person form. State is a drop down list. Can indicate the country of origin. Subpoena List, this allows you to mark who you would like to subpoena for the report. The list will print out at the end of a Criminal Complaint or a Juvenile Petition. Caution Flag to notify that this person is extremely dangerous. Suffix and Nickname field Build and Complexion are drop down lists. Check box for Subpoena List. Confidential Information form for the Criminal Complaint. Image directly on the Person form. State ID and FBI ID will now be part of the SuperPerson record. Copyright 2014-Metro Technology Services, Inc Ver

25 Role Field This field gives you the ability to specify the role of the person in their incident. An example of a role would be Victim or Offender (other roles are available). Certain roles such as Offender allow the user to enter more information about that person, to do so select the button More Role Information. For example an Offender would have SID and FBI numbers associated with that person in that particular incident. Note: In order for the ID Number fields to display on the More Role Information Form the person must be an Offender, How Charged must be either Arrested or Cited\Summoned and Arrest Date\Time must be entered. The State ID and FBI ID will now be part of the person s SuperPerson record. If a Juvenile is Arrested or Cited\Summoned remember to enter the Juvenile Disposition and Disposition Date. Copyright 2014-Metro Technology Services, Inc Ver

26 How to Edit a Person(s) In order to edit a person s information you will want to follow the steps outlined below. 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Persons Folder (which should be outlined in green) in the VA2 Explorer window. 4. Click the plus sign (+) next to Persons Folder to show the list of all Persons in the Incident. 5. Select the Person you want to edit. 6. Select the Edit button and make all pertinent changes to that Person. 7. Select the Save button when finished. 8. If a SuperPersons profile exists for this individual you will also be prompted if you want to update any changes you may have made to be saved to that individual SuperPersons profile. How to Delete a Person(s) In order to remove a person entirely from an incident you will want to follow the steps outlined below. 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Persons Folder (which should be outlined in green) in the VA2 Explorer window. 4. Click the plus sign (+) next to Persons Folder to show the list of all Persons in the Incident. 5. Select the Person you want to delete. 6. Select the Delete button 7. You will be prompted, Do you want to delete this record. 8. Select Yes Summary Overview The Incident Narrative An incident is not complete without a summary\narrative explaining in detail what happened in the incident. The Summary Folder will become RED when an incident is created. Copyright 2014-Metro Technology Services, Inc Ver

27 How to Add a Summary\Supplemental To add summary/supplemental reports follow the outlined steps below. 1. From Main Menu, select Incidents. 2. Search for the Incident or create a new Incident. 3. In the VA2 Explorer window, left click on the Summary Folder (which should be outlined in red). 4. You will be prompted, Add a new item (Summaries). 5. Select Yes 6. Type the Summary\Supplemental. Spell Check will be done as you are typing the Summary\Supplemental. You can also run the Spell Check on the complete summary at any time by choosing the Check Spelling button. Make sure you re in Edit mode. 7. Select the Save button when finished. Note: The first Narrative will be the Main Narrative. Any additional Narratives will be defined as Supplemental. Copyright 2014-Metro Technology Services, Inc Ver

28 Summary Form New Features: Formatting Toolbar allows for Bold\Underline\Italicized words. Ability to change Font Type and Size. Spell Check done on the fly. If words are misspelled then a red line will appear underneath it. You may right click on the word to receive options on the proper spelling of the word. Find and Replace feature that allows the user to search the narrative for an instance of a word and replace all instances of the word. (Useful for instances of expunge orders.) How to Edit the Summary\Supplemental You also have the ability go back and edit your summery or supplemental report. This can be done by following the outlined steps below. 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Summary Folder (which should be outlined in green) in the VA2 Explorer window. 4. Click the plus sign (+) next to Summary Folder to show the list of all Summary\Supplemental in the Incident. 5. Select the Summary\Supplemental you want to edit. 6. Select the Edit button and make all pertinent changes to that Summary. 7. Select the Save button when finished How to Delete the Summary\Supplemental 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Summary Folder (which should be outlined in green) in the VA2 Explorer window. 4. Click the plus sign (+) next to Summary Folder to show the list of all Summary\Supplemental in the Incident. 5. Select the Summary\Supplemental you want to delete. 6. Select the Delete button 7. You will be prompted, Do you want to delete this record. 1. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

29 Accident Overview Visual Alert 2 provides a comprehensive accident reporting package which: Handles both reportable AA500 (injuries or towing involved) and non- reportable AA-45 accidents. Provides data for the preparation of the monthly accident reports, and development of accident statistics by street locations. Provides for on-line entry of all pertinent accident data, such as type, number injured, number killed, location and apparent factor causing the accident. How to Add Accident 1. From the Main Menu, select Incidents. 2. Add or search for the existing incident. 3. Click on the plus sign (+) next to the Incidents Folder. 4. Click on the Accidents Folder. 5. You will be prompted, Do you want to report this accident using the AA500 form? 6. Select Yes, If you want an AA45 non reportable accident form select No 7. You ll then be prompted, Add a new item? 8. Select Yes 9. Enter all pertinent information. 10. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

30 How to Edit an Accident 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Incidents Folder. 4. Click on the Accidents Folder. 5. Select the Edit button 6. Make all pertinent changes. 7. Select the Save button when finished How to Delete an Accident 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next (+) to the Incidents Folder. 4. Click on the Accidents Folder. 5. Select the Delete button 6. You will be prompted, Do you want to delete this record. 7. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

31 Vehicles Overview This option produces a listing of all vehicles associated with this entry. The listing includes the incident number, incident type, UCR code, date of incident, this entry's role and charge, and the make, model and year of the vehicle. From the listing you may choose any of the vehicles listed to get a detailed description. How to Add a Vehicle 1. From Main Menu, select Incidents. 2. Search for the existing incident or create a new incident. 3. Locate the Vehicles Folder in the VA2 Explorer window and select it. 4. You will be prompted, Are you sure you want add a new record (Vehicles). 5. Select Yes 6. You will then be prompted Do you want to search the system for an existing vehicle? 1. If you click yes you will then be brought to the Supervehicle search screen. Copyright 2014-Metro Technology Services, Inc Ver

32 In this screen you are able to search the system for any vehicles that may have been already entered. You are able to search by: Registration # Make State Model VIN # Color Title # Owners information Year 2. If you are able to find the vehicle using the Supervehicle search the user can highlight the vehicle and click on Select this Vehicle doing this will call up the vehicles screen with the selected information already populated into the fields. 3. If you are unable to find the vehicle using the Supervehicle Search the user then can click on Create a new Vehicle This will call up a blank Vehicle Explorer window. 4. Enter all pertinent information. 5. Select the Save Button when finished. Copyright 2014-Metro Technology Services, Inc Ver

33 (Non accident vehicle form) Copyright 2014-Metro Technology Services, Inc Ver

34 (Accident Vehicle form) Copyright 2014-Metro Technology Services, Inc Ver

35 How to Edit a Vehicle 1. From Main Menu, select Incidents. 2. Search for the existing incident or create a new incident. 3. Locate the Vehicles Folder in the VA2 Explorer window and select the plus sign (+) next to it. 4. Select the vehicle you want to edit. 5. Select the Edit button and make all pertinent changes to that vehicle. 6. Select the Save button when finished. How to Delete a Vehicle 1. From Main Menu, select Incidents. 2. Search for the existing incident or create a new incident. 3. Locate the Vehicles Folder in the VA2 Explorer window and select the plus sign (+) next to it. 4. Select the vehicle you want to delete. 5. Select the Delete button 6. You will be prompted, Do you want to delete this record. 7. Select Yes Additional Officers Overview This feature will allow a user attach additional officers that assisted on the report other than the original entered. How to Add Additional Officers 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Additional Officers Folder in the VA2 Explorer window and select it. 4. You will be prompted, Are you sure you want add a new record (Additional Officers). 5. Select Yes 6. Enter the pertinent information. Assisting Officer, their Activity, Dates and Times. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

36 Note: If you would like that officer to be able to edit the Incident make sure you check the box labeled: Note: You can also include the additional officer in the Subpoena Listing by checking off Subpoena List on the Additional Officer form. How to Edit Additional Officers 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Additional Officers Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) next to Additional Officers Folder to show the list of all Additional Officers in the Incident. 5. Select the Officer you want to edit. 6. Select the Edit button and make all pertinent changes to that Officer. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

37 How to Delete Additional Officers 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Additional Officers Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) next to Additional Officers Folder to show the list of all Additional Officers in the Incident. 5. Select the Officer you want to delete. 6. Select the Delete button 7. You will be prompted, Do you want to delete this record. 8. Select Yes Case Management Overview The Visual Alert 2 Case Management module provides a means for recording and documenting the actions of your personnel in the course of performing follow-up investigations. The module also includes a facility for supervisors to keep track of the many tasks to be accomplished during the investigations. A case may be opened only if an incident has been recorded previously in Visual Alert. The case bares the ID number of that incident. How to Add Case Management 1. From Main Menu, select Incidents. 2. Search for the Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. You will be prompted, Add new item? (Case Management). 5. Select Yes 6. Enter the pertinent information. Officers, Dates, Checklist and Events for the Case. 7. Select on the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

38 How to Edit Case Management 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. Select the Edit button and make all pertinent changes to that Case Management. 5. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

39 How to Delete Case Management 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. Select the Delete button 5. You will be prompted, Do you want to delete this record. 6. Select Yes Case Management Events Overview Part of the Case Management Module this allows the user to highlight particular events that may have happened in a particular incident. How to Add Case Management Events 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. Select Modify Events. 5. This will bring up the Case Management Events screen. 6. Select Add New Event. 7. Enter all pertinent information. 8. Select Save New Event when finished. Copyright 2014-Metro Technology Services, Inc Ver

40 Note: When a case is assigned to an Officer they will receive a Bulletin message alerting them to their assignment the case. They will also receive a Bulletin message upon logging in if a Due Date has been entered and nothing has been completed for that case as of the Due Date. The issuing party will also receive a Bulletin when the work is marked as completed. How to Edit Case Management Events 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. Scroll down and select Modify Events. 5. Select Edit Current Event. 6. Enter the pertinent information 7. Select Save Current Event. How to Delete Case Management Events 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Case Management Folder in the VA2 Explorer window and select it. 4. Scroll down and select Modify Events. 5. Select Delete Current Event. 6. You will be prompted, Are you sure you want to delete this Event? 7. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

41 Homicide Overview The Visual Alert 2 Homicide module provides a means of recording any homicides that may occur in your jurisdiction and submitting them to PSP for correct UCR reporting. The Homicide Folder will become RED when the Incident involved has a UCR code that begins with 01(Homicide Murder\Manslaughter). How to Add a Homicide 1. From Main Menu, select Incidents. 2. Search for the existing incident or add a new incident. 3. Locate the Homicide Folder in the VA2 Explorer window and select it. 4. You will be prompted, Add a new record (Homicide). 5. Select Yes 6. Enter the pertinent information. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

42 How to Edit a Homicide 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Homicide Folder in the VA2 Explorer window and select it. 4. Select the Edit button and make all pertinent changes to that Homicide. 5. Select the Save button when finished. How to Delete a Homicide 1. From Main Menu, select Incidents. 2. Search for your Incident. 3. Locate the Homicide Folder in the VA2 Explorer window and select it. 4. Select the Delete button 5. You will be prompted, Do you want to delete this record. 6. Select Yes Multimedia Overview This feature allows the user to attach image, documents, video and audio files to your Visual Alert 2 software. You are able, if such an image is available, to attach an image of the person (Mug Shot) to an individual Persons Folder. You can also attach an image of a given vehicle to the appropriate Vehicles Folder as well as any images of your police vehicles to the Fleet module. You can also attach images to the Property Folder. How to Attach an Image 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Select the plus sign (+) next to the Incidents Folder in the VA2 explorer window. 4. Click on the Multimedia Folder. This will launch the Multimedia window. 5. Click on the Attach button. 6. Select the Location of the file(s) to Attach. You can choose from the Drive Path, Scanner or Twain Device, or Unattached Files. Copyright 2014-Metro Technology Services, Inc Ver

43 7. Click on the Location you want and click on the OK button. 8. Once your file appears in the Multimedia Form you can highlight the image by clicking on it and click on Edit Selected button. 9. In this form you can select the Image Type and give that image a description. Secondly, you can attach it to a person, property or vehicle. There are several Image types: Full Body Shot Property Crime Scene Mug Shot Weapon Other Vehicle Crash Diagram 10. When you are finished attaching the image to that person, property, or vehicle select the Save & Exit button. Copyright 2014-Metro Technology Services, Inc Ver

44 How to Delete an Image 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Select the plus sign (+) next to the Incidents Folder in the VA2 explorer window. 4. Click on the Multimedia Folder. 5. You will see all images attached to this incident. 6. Highlight the one you want to delete and click on the Edit Selected button. 7. You may choose from Detaching all from Incident or Delete Selected File(s). Copyright 2014-Metro Technology Services, Inc Ver

45 How to Print an Image 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Select the plus sign (+) next to the Incidents Folder in the VA2 explorer window. 4. Click on the Multimedia Folder. 5. You will see all images attached to this incident. 6. If you would like to print out all images on this form select the Tag All button. If you would like to print out specific images just highlight the images you want by clicking on them. 7. Click on the Print button. This window will allow you to choose how many images you want on the page (Max 15 per page). It will also show how many records to print. Select the check box to display Current Date and Time. Finally, you can create a Header and Footer Text. 8. Select the Print button when finished. How to View a Specific Image 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Select the plus sign (+) next to the Incidents Folder in the VA2 explorer window. 4. Click on the Multimedia Folder. 5. You will see all images attached to this incident. 6. Double Click on the image that you want to view. 7. From here you can view the image and any text related to that image. You can Zoom In or Zoom Out on the image. You can set the image to its Original Size. You can Print the image or Export the image to another location. Copyright 2014-Metro Technology Services, Inc Ver

46 Note: To Export the Image click on the Export button and select where you would like to Save it and then give the Image a file name. Property Overview The Property section of VA2 located in the treeview of an incident allows the user to keep track of any property that may have been involved with that incident. The new property form (displayed on pages 44-45) allows for the input of property for a wide range of cases such as stolen items, drugs, & items stolen due to arson. Note in the event of an arson incident the property folder will be highlighted in red. Copyright 2014-Metro Technology Services, Inc Ver

47 How to Add Property 1. From Main Menu, select Incidents. 2. Search for the existing incident or add a new incident. 3. Locate the Property Folder in the VA2 Explorer window and select it. 4. You will be prompted, Add a new record (Property). 5. Select Yes 6. You will then be taken to a property search screen that will allow you to search for any property in the system that may be related to the incident. If you find something in your search you may click Select this property and the property window will be opened with the information from the stored property details already entered. 7. If the user needs to add a new property they can select Create New Property. This will bring up the Property Explorer screen. 8. Enter the pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

48 The property form for VA2 allows for the input of a wide variety of property types such as: Aircraft Consumable goods Alcohol Currency, Notes, Etc. Bicycles Firearms Buses Jewelry and precious Metals Clothing and furs And many others Computer Hardware/software Copyright 2014-Metro Technology Services, Inc Ver

49 The property form has several subsections these include. Property that was Stolen- This section will allow the user to list any property that may be unlawfully taken. This information can include the item(s) value, the quantity that had been taken, where it was taken from, and the last location it had been seen. Property that has been recovered- Here the user can list any property that has been located, its value, the time and date it was located, the total number of items, and where it was located. Property that has been released/destroyed- Here the user is able to list any property that has been released to an individual, who it was released by, when it was released. Or if the item(s) have been destroyed the user can list who conducted the destruction and when. There is also an option to list any money at auction for the item if applicable Copyright 2014-Metro Technology Services, Inc Ver

50 Drug information: This section will detail any drug related property this section includes Type of Drug- Will list the exact type of drug that is a part of the property inventory. This list can include but is not limited to; Amphetamines/Methamphetamines Marijuana LSD Barbiturates PCP Cocaine (all forms) Heroin Status information-this section details the current status of the drug related property. This list can include; Lost Damaged Stolen Evidence Seized Counterfeit/Forged Measurement Information- will detail the exact type of measurement used for the item(s) in question. This can include but it is not limited to; Fluid Ounce Kilogram Gallon Number of plants Liter Ounce Milliliter Pound Gram Quantity information- will detail the number of item(s) involved for the drug related incident. Activities information- This will detail the type(s) of activities that may have been involved with the property and the user can list up to three activities for the property. This can include but is not limited to; Buying/Receiving Manufacturing/Cultivating Operating/Promoting/Assisting Possessing/Concealing Transporting/Importing Using/Concealing Copyright 2014-Metro Technology Services, Inc Ver

51 Property involving Arson- This subsection of the property form will allow the user to list the property type, its estimated value and give a description of the damaged property. Note: Print Tag button is for evidence Bar Code Scanning. Note: GBM Information (General Broadcast Message) Now used for NCIC (National Crime Information Center) numbers or BOLO (Be On Look Out) numbers. How to Edit a Property Item 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Property Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) to next to Property Folder to show the list of all Property in the Incident. 5. Select the Property you want to edit. 6. Select the Edit button and make all pertinent changes to that Property. 7. Select the Save button when finished Copyright 2014-Metro Technology Services, Inc Ver

52 How to Delete a Property Item 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Property Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) next to Property Folder to show the list of all Property in the Incident. 5. Select the Property you want to delete. 6. Select the Delete button 7. You will be prompted, Do you want to delete this record. 8. Select Yes Evidence Overview In VA2 evidence has its own folder where the user can list any evidence that may be involved from the incident. Like in past versions you do have the ability to link property as evidence. How to Add Evidence Information 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Evidence folder in the VA2 Explorer window and select it. 4. Click the Evidence folder you will then be prompted Add a new item? (Evidence) click yes. 5. This will launch the Evidence explorer window. 6. Enter all pertinent information. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

53 How to Edit Evidence Information 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Evidence Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) next to Evidence Folder to show the list of all Evidence in the Incident. 5. Select the Evidence you want to edit. 6. Select the Edit button 7. Make all pertinent changes to the Evidence. 8. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

54 How to Delete Evidence Information 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Evidence Folder in the VA2 Explorer window and select it. 4. Click the plus sign (+) next to Evidence Folder to show the list of all Evidence in the Incident. 5. Select the Evidence you want to delete. 6. Select the Delete button 7. You will be prompted, Do you want to delete this record. 8. Select Yes Chain of Custody: The Evidence form allows the user to keep track of the Chain of Custody of all evidence entered into the system. This is located at the bottom of the form and is labeled Chain of Custody with a screen detailing the transaction, date and time of the transaction, the Expiration Date (if applicable), who released the evidence and who received the Evidence. How to add a Chain of Custody Transaction. 1. From the Main screen select Incidents 2. Search for the Incident 3. Click on the (+) symbol next to the evidence folder in the Incident treeview 4. Click on the desired evidence. This will launch the evidence form window. 5. Click on the Modify Transactions button. 6. Click on the Add New Transaction button. 7. Enter all available data. 8. Click on the Save New Transaction button. Copyright 2014-Metro Technology Services, Inc Ver

55 How to edit a Chain of Custody Transaction 1. From the Main screen select Incidents 2. Search for the Incident 3. Click on the (+) symbol next to the evidence folder in the Incident treeview 4. Click on the desired evidence. This will launch the evidence form window. 5. Click on the Modify Transactions button. 6. Highlight the desired Transaction. 7. Click on the Edit Current Transaction button. 8. Enter all available data. 9. Click on the Save New Transaction button. How to Delete a Chain of Custody Transaction. 1. From the Main screen select Incidents 2. Search for the Incident 3. Click on the (+) symbol next to the evidence folder in the Incident treeview 4. Click on the desired evidence. This will launch the evidence form window. 5. Click on the Modify Transactions button. 6. Highlight the desired Transaction. 7. Click on the Delete Current Transaction button. 8. You will be Prompted Are you sure you want to Delete this Transaction? 9. Click Yes Copyright 2014-Metro Technology Services, Inc Ver

56 Evidence Barcode Overview VA2 also allows for the user to print out barcodes that can be attached to any piece of evidence that will be stored by the agency. This is helpful when the user combines this with a barcode scanner, then the evidence can simply be scanned and Visual Alert 2 will automatically call up the incident involved with the given piece of evidence. *Note this feature requires a Brother or Zebra Barcode label printer. 1. How to print out an Evidence Barcode label 2. From the Main screen select incidents 3. Search for the incident that contains the evidence you wish to label 4. Click on the (+) next to the Evidence folder 5. Click on the desired piece of evidence 6. Click on the Print Bar Code button located at the top of the Evidence info form window. Copyright 2014-Metro Technology Services, Inc Ver

57 Linking Property to evidence. When the user wishes to link together property as evidence there are multiple ways to accomplish this. Linking Property as Evidence through the Property window 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Property Folder in the VA2 Explorer window. 4. Click on the (+) next to the property folder to list all available property for the incident. 5. Select the property you wish to link as evidence. 6. Click on the Additional Evidence Information button located at the top right hand corner of the property form. 7. The user will then be prompted Is this item to be handled as Evidence? Click yes. 8. This will automatically create an evidence report for this property in the incident treeview. Note: In order to link property and evidence all fields in the received section of the property form must be filled out. Linking Evidence as property. 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Evidence folder in the VA2 Explorer and click on the (+) tab to list all the available evidence for the incident. 4. Select the desired Evidence you want to link as property. 5. Locate the drop down labeled Attached to Property and select Add this as Property 6. You will then be prompted Are you sure you want to ADD this Evidence item as Property? Click yes. Copyright 2014-Metro Technology Services, Inc Ver

58 7. A property listing will then be automatically generated under the property section of the Incident. Pennsylvania State Police (PSP) Lab Sheet Overview: Included in the VA2 evidence utility is the availability of the Pennsylvania State Police (PSP) lab sheet. Using this sheet the user can electronically fill out the lab sheet and print it out for mailing. The Form is comprised of a section for the request number, Date and Description. Listings of the available Pennsylvania State Police labs, Types of Analysis, Tag numbers and Descriptions of all evidence included. Finally there is a section to monitor the Chain of Custody. The form lists the available Pennsylvania Labs: Bethlehem DNA Erie Greensburg Harrisburg Lima Wyoming Troop F.S. Unit Copyright 2014-Metro Technology Services, Inc Ver

59 Types of Analysis: AFIS IBIS Ballistics Documents Drug Analysis Latent Prints Serology/DNA Trace How to add a PSP Lab sheet 1. From the Main screen select Incidents 2. Search for the Incident 3. From the Incident Treeview click on the (+) next to the evidence folder. 4. Click on the piece of evidence you plan to send to the lab. 5. On the evidence screen click on the PSP Lab Sheet button in the top right hand corner located between the Print Bar Code and Print buttons. 6. Enter all relevant information. 7. Click the Save button. 8. If you wish to print the Lab sheet at this time you can click on the Print button. Note: creating a PSP Lab Sheet will automatically enter a sent to lab transaction in the Chain of Custody section of the evidence window. Search Warrants Overview This option will allow the user to enter a PA State Search Warrant along with a list of seized property for any given incident. Under this option the user may add, edit, review or delete a given search warrant to an incident report. How to Add Search Warrant 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select it. 4. You will be prompted, Add new item? (Search Warrant PA.). 5. Select Yes 6. Enter the pertinent information. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

60 The updated Search Warrant window now comes with 3 tabs Warrant Information, Probable Cause, and Return of Service Warrant Information: This tab allows the user to enter the following information: Items to be Searched for and Seized. Premise Desc/Person to be Searched. Owner, Occupant, Possessor. Violation Of. Date(s) of Violation. Probable Cause: This tab lets the user input their Probable Cause information in the screen. Copyright 2014-Metro Technology Services, Inc Ver

61 Return of Service: This tab is for the department s record keeping efforts and outlines such details as: Date issued Issuing Authority Office Address Date the Warrant was served. Who the Warrant was served on. If Property was seized as a result of the Search. How to Edit Search Warrant 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select the plus sign (+) next to it. 4. Select the Search Warrant you want to edit. 5. Select the Edit button. 6. Make the necessary changes to the Search Warrant. 7. Select the Save button when finished How to Delete Search Warrant 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select the plus sign (+) next to it. 4. Select the Search Warrant you want to delete. 5. Select the Delete button 6. You will be prompted, Do you want to delete this record. 7. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

62 Seized Property in Search Warrants A law enforcement officer, upon taking property pursuant to a search warrant, shall leave with the person from whom or from whose premises the property was taken a copy of the warrant and affidavit(s) in support thereof, and a receipt for the property seized. A copy of the warrant and affidavit(s) must be left whether or not any property is seized. How to Add Seized Property 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select it. 4. Select the Search Warrant you want to add Seized Property. 5. Select the Seized Property button. 6. Select Add New Property button. 7. Enter all pertinent information. 8. Select Save New Property when finished. How to Edit Seized Property 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select it. 4. Select the Search Warrant you want to edit Seized Property. 5. Select the Seized Property button. 6. Select Edit Current Property button. 7. Make all necessary changes to the Seized Property. 8. Select Save Current Property when finished Copyright 2014-Metro Technology Services, Inc Ver

63 Delete Seized Property 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Search Warrants Folder in the VA2 Explorer window and select it. 4. Select the Search Warrant you want to delete Seized Property. 5. Select the Seized Property button. 6. Select Delete Current Property button. 7. You will be prompted, Are you sure you want to delete this Piece of Property 8. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

64 Weapons Overview This function will allow you to attach a weapon to a person within an incident. How to Add a Weapon 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Weapons Folder in the VA2 Explorer window and select it. 4. Select Add New Weapon button. 5. Enter all pertinent information. 6. Select Save New Weapon button when finished. How to Edit a Weapon 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Weapons Folder in the VA2 Explorer window and select it. 4. Select Edit Current Weapon button. 5. Make all necessary changes. 6. Select Save Current Weapon when finished Copyright 2014-Metro Technology Services, Inc Ver

65 How to Delete a Weapon 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Locate the Weapons Folder in the VA2 Explorer window and select it. 4. Select Delete Current Weapon button. 5. You will be prompted, Are you sure you want to delete this weapon? 6. Select Yes Vehicle Assignment Overview This function allows you to assign a person to a vehicle and their relationship to that vehicle. This is important due to this information will transfer over to the accident report, citation, and criminal complaint Add Vehicle Assignment 1. From Main Menu, select Incidents. 2. Add or Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding a Vehicle Assignment. 5. Click on the Acc Name Folder in VA2 explorer window. 6. You will be prompted, Are you sure want to add new record (Vehicle Assignment)? 7. Select Yes 8. To create a relationship, highlight the person and drag the person to the vehicle side. You will be prompted, Are you sure you want to create this relationship? 9. Select Yes 10. Enter all pertinent information. 11. Save New Relationship button when finished. Copyright 2014-Metro Technology Services, Inc Ver

66 Edit Vehicle Assignment 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing an Acc Name. 5. Click on the plus sign (+) next to the Vehicle Assignment Folder in VA2 explorer window. 6. Click on the Vehicle Assignment that you want to edit. 7. Click on the Edit Current Relationship button. 8. Make all necessary changes. 9. Select Save Current Relationship button. Copyright 2014-Metro Technology Services, Inc Ver

67 Delete Vehicle Assignment 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting an Vehicle Assignment. 5. Click on the plus sign (+) next to the Vehicle Assignment Folder in VA2 explorer window. 6. Click on the Acc Name that you want to delete. 7. Click on the Delete Current Relationship button. 8. You will be prompted, Are you sure you want to delete this Relationship? 9. Select Yes Special Note: Vehicle Assignment must be in place in order to properly enter a criminal complaint or vehicle related accident. Also Known As (AKA) Overview The AKA file is where the user will find all of the other names that this person is known by. The AKA option will display all of the known aliases. How to Add AKA To attach an AKA to a Person, you must first locate the incident in which the Person was involved. 1. From Main Menu, select Incidents. 2. Add or Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding an AKA. 5. Click on the AKA Folder in VA2 explorer window. 6. Select Add New Alias button. 7. Enter the Alias. 8. Select Save New Alias when finished. Copyright 2014-Metro Technology Services, Inc Ver

68 How to Edit AKA To edit an AKA for a person, you must first locate the incident in which the person was involved. 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person. 5. Click on the AKA folder. 6. Select the Edit Current Alias button. 7. Make changes to the Alias. 8. Select Save Current Alias when finished. Copyright 2014-Metro Technology Services, Inc Ver

69 How to Delete AKA To delete an AKA for a person, you must first locate the incident in which the person was involved. 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person. 5. Click on the AKA folder. 6. Select the Delete Current Alias button. 7. You will be prompted, Are you sure you want to delete this Alias? 8. Select Yes Arrest Report Overview This option produces a listing of all arrest records for this entry. The listing includes the incident number, incident type, UCR code, date, the role and charge of this entry within the incident, the arrest id number and the arrest date. From the listing the user may choose any of the arrest records and view the specific information about the arrest. How to Add an Arrest Report To attach an Arrest Report to a Person, you must first locate the incident in which the Person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding an Arrest Report and click on the Arrest Report Folder in the VA2 explorer window. 5. You will be prompted, Add new Item (Arrest Report)? 6. Select Yes 7. Enter all pertinent information. 8. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

70 The updated Arrest report for now has tabs at the bottom of the report where the user can store the following types of information. Codefendant/Comments Complainant Vehicle information Hearings/Disposition Juvenile Information How to Edit an Arrest Report To edit an arrest report, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing an Arrest Report. 5. Click on the Arrest Report Folder 6. Select the Edit button. 7. Make all necessary changes. 8. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

71 How to Delete an Arrest Report To delete an arrest report, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting an Arrest Report. 5. Click on the Arrest Report Folder. 6. Select the Delete button. 7. You will be prompted, Are you sure you want to delete this record? 8. Select Yes Associates Overview This option produces a listing of all associates of this entry and what their relationship is. You may also get a listing of the known associates for the other person associated with this entry. How to Add Associates To attach an associate, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding an Associate. 5. Click on the Associates Folder. 6. Click the Add New Association button. 7. Enter all pertinent information. 8. Click the Save New Association button. Copyright 2014-Metro Technology Services, Inc Ver

72 How to Edit an Associate To edit an associate, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing an Associate. 5. Click on the Associates Folder. 6. Click Edit Current Association button. 7. Make all necessary changes. 8. Click the Save Current Association. How to Delete an Associate To delete an associate, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting an Associate. 5. Click on the Associates Folder. Copyright 2014-Metro Technology Services, Inc Ver

73 6. Click Delete Current Association button. 7. You will be prompted, Are you sure you want to delete this Association? 8. Select Yes Charges Overview This function allows you to list all charges filed against an individual. This can also be done in the Criminal Complaint form. How to Add a Charge 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Charges. 5. Click on the Charges Folder. 6. Select the Add New Charge button. 7. Enter the Title, Section and Subsection of the Charge. 8. Select Save New Charge button when finished. Copyright 2014-Metro Technology Services, Inc Ver

74 How to Edit a Charge 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Charges. 5. Click on the Charges Folder. 6. Highlight the Charge. 7. Select the Edit Current Charge button. 8. Make all necessary changes. 9. Select Save Current Charge button when finished. How to Delete a Charge 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Charges. 5. Click on the Charges Folder. 6. Highlight the Charge. 7. Select the Delete Current Charge button 8. You will be prompted, Are you sure you want to delete this Charge? 9. Select Yes Citation Overview Visual Alert 2 provides a comprehensive citation package to accept daily information on summary offenses written which: Handles both traffic and non-traffic (retail theft, curfew violation, ordinance violation) citations. Monitors citations until the magistrate makes a final disposition. Permits user to search citation file by dispositions, by officer, by type of violation, etc. to identify trends and practices. Permits the entry of amount paid (payment information is provided by the magistrate) and disposition. And allows the user to track payment via transaction records. Permits entry of data concerning use of speed limit and actual rate of speed. Copyright 2014-Metro Technology Services, Inc Ver

75 How to Add a Citation through Incidents To attach a citation, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Citations. 5. Click on the Citations Folder. 6. You will be prompted with a window asking for what type of Citation you wish to enter: Traffic, Non-Traffic, or Warning 7. Select the appropriate citation for the given situation. 8. If you click on Traffic you will then be prompted a window asking: Are you entering a handwritten citation, which already has a citation number? Click either Yes or No. 9. Enter all pertinent information. 10. Select the Save button when finished Copyright 2014-Metro Technology Services, Inc Ver

76 How to Edit a Citation To edit a citation, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Citations. 5. Click on the plus sign (+) next to the Citations Folder. 6. Click on the Citation you want to edit. 7. Select the Edit Button. 8. Make all necessary changes. 9. Select the Save button when finished. (Traffic Citation.) Copyright 2014-Metro Technology Services, Inc Ver

77 (Non-Traffic/Warning Citation) How to Delete a Citation To delete a citation, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Citations. 5. Click on the plus sign (+) next to the Citations Folder. 6. Click on the Citation you want to delete. 7. Select the Delete button. 8. You will be prompted, Are you sure you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

78 Record Payment for Citation To record a payment, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re recording a payment for Citations. 5. Click on the plus sign (+) next to the Citations Folder. 6. Click on the Citation you want to Record a Payment. 7. Click on Modify Payments button at bottom of screen. 8. Select Add New Payment, Edit Current Payment or Delete Current Payment. Criminal Complaint Overview This option will produce a listing of all criminal complaints issued to this person. The user can then display all of the information about the criminal complaint for each incident. How to Add a Criminal Complaint 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding a Criminal Complaint. 5. Click on the Criminal Complaint Folder. 6. You will be prompted, Are you sure you want to add a new record? (Criminal Complaint) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

79 Copyright 2014-Metro Technology Services, Inc Ver

80 How to Edit a Criminal Complaint 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing a Criminal Complaint. 5. Click on the plus sign (+) next to the Criminal Complaint Folder. 6. Select the Criminal Complaint you want to edit. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. How to Delete a Criminal Complaint. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting a Criminal Complaint. 5. Click on the plus sign (+) next to the Criminal Complaint Folder. 6. Select the Criminal Complaint you want to delete. 7. Select the Delete button. 8. You will be prompted, Are you sure you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

81 Charges via the Criminal Complaint Overview. VA2 allows the user to add charges to an individual using the Pennsylvania Criminal Complaint form that is included in the software. How to Add a charge through the Criminal Complaint 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting a Criminal Complaint. 5. Click on the plus sign (+) next to the Criminal Complaint Folder. 6. Select the Criminal Complaint you want to Edit. 7. Click on the Modify Charges button. 8. Click the Add New Charges button. 9. Add the desired charge and then click on the Save New Charge. 10. Repeat and needed. Reminder: You must remember to indicate which charge will be the lead charge by checking off the Lead? box. How to Edit a charge through the Criminal Complaint 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting a Criminal Complaint. 5. Click on the plus sign (+) next to the Criminal Complaint Folder. 6. Select the Criminal Complaint you want to Edit. 7. Click on the Modify Charges button. 8. Highlight the desired charge and click on the Edit Current Charge button. 9. Make the desired changes then click on the Save current Charge button. Copyright 2014-Metro Technology Services, Inc Ver

82 How to Delete a charge through the Criminal Complaint 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting a Criminal Complaint. 5. Click on the plus sign (+) next to the Criminal Complaint Folder. 6. Select the Criminal Complaint you want view. 7. Click on the Modify Charges button located on the Criminal Complaint form. 8. Highlight the desired charge and click on the Delete Current Charge button. 9. You will be prompted Are you sure you want to delete this Charge? 10. Click Yes. Fingerprints Overview This option will produce a listing of all of the times this entry has been fingerprinted - both at the state and FBI level. The items included on the listing are the incident number and type, UCR code, date of incident, the role and charge of this entry for this incident, the fingerprint card number and the arrest date. The user may choose any entry from the listing to view the particulars of this fingerprint record. How to Add Fingerprints To attach fingerprints to a person, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Fingerprints. 5. Click on the Fingerprints Folder. 6. You will be prompted, Add a new record? (Fingerprints PA) 7. Select Yes 8. You will be prompted, Is this person a citizen of the United States? 9. Select Yes 10. Enter all pertinent information. 11. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

83 How to Edit Fingerprints To edit fingerprints to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Fingerprints. 5. Click on the Fingerprints Folder. 6. Select the Edit button. 7. Make all necessary changes. 8. Select the Save button when finished. Once completed, you can also print out the state or FBI fingerprint card for this individual. Note: You may need to align your fingerprint card printout first. Copyright 2014-Metro Technology Services, Inc Ver

84 How to Delete Fingerprints To delete fingerprints to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Fingerprints. 5. Click on the Fingerprints Folder. 6. Select the Delete button. 7. You will be prompted, Are you sure you want to delete this record? 8. Select Yes Written Allegation/Juvenile Petition Overview This option will provide the user their Written Allegation/Juvenile Petition depending on their County to apply criminal charges to a minor. How to Add a Written Allegation/Juvenile Petition 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding a Written Allegation/Juvenile Petition. 5. Click on the Written Allegation/Juvenile Petition Folder. 6. You will be prompted, Are you sure you want to add a new record? (Written Allegation/Juvenile Petition(Name of County) ) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

85 How to Edit a Written Allegation/Juvenile Petition 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing a Written Allegation/Juvenile Petition. 5. Click on the plus sign (+) next to the Written Allegation/Juvenile Petition Folder. 6. Select the Written Allegation/Juvenile Petition that you want to edit. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

86 How to Delete a Written Allegation/Juvenile Petition 1. From Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting a Written Allegation/Juvenile Petition. 5. Click on the plus sign (+) next to the Written Allegation/Juvenile Petition Folder. 6. Select the Written Allegation/Juvenile Petition that you want to delete. 7. Select the Delete button. 8. You will be prompted, Are you sure you want to delete this record? 9. Select Yes Missing Persons Overview This option will provide the user with a listing of missing person records for this entry. The listing includes the incident number, probable cause of absence and physical condition of the entry at the time the missing record was created. The user may choose any entry from the list to view all of the information associated with the particular missing person record. How to Add Missing Persons To record a person as missing, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Missing Persons. 5. Click on the Missing Persons Folder. 6. You will be prompted, Add a new record? (Missing Persons) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

87 How to Edit a Missing Persons To edit a missing person, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Missing Persons. 5. Click on the Missing Persons Folder. 6. Select the Edit button. 7. Make all necessary changes. 8. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

88 How to Delete a Missing Persons To delete a missing person, you must first locate the incident in which the person was involved 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Missing Persons. 5. Click on the Missing Persons Folder. 6. Select the Delete button. 7. You will be prompted, Are you sure you want to delete this record? 8. Select Yes Officer Assaulted Overview This function must be filled out when an officer becomes a victim in an incident so that UCR reports are correct. For this feature to be available the person type must be listed as L.E. Officer in the Line of Duty. How to Add Officer Assaulted 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Officer Assaulted. 5. Click on the Officer Assaulted Folder. 6. You will be prompted, Are you sure you want to add a new record? (Officer Assaulted) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

89 How to Edit Officer Assaulted 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Officer Assaulted. 5. Click on the Officer Assaulted Folder. 6. Select the Edit button. 7. Make all necessary changes. 8. Select the Save button when finished. How to Delete Officer Assaulted 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Officer Assaulted. 5. Click on the Officer Assaulted Folder. 6. Select the Delete button. 7. You will be prompted, Are you sure you want to delete this record? 8. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

90 Protection From Abuse (PFA) Overview This option will show any protection from abuse orders attached to the Incident How to Add a PFA To attach a PFA to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding PFA. 5. Click on the PFA Folder. 6. You will be prompted, Are you sure you want to add a new record? (PFA) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

91 How to Edit a PFA To edit a PFA for a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing PFA. 5. Click on the PFA Folder. 6. Select the Edit button. 7. Make all necessary changes. 8. Select the Save button when finished. How to Delete a PFA To delete a PFA for a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting PFA. 5. Click on the PFA Folder. 6. Select the Delete button. 7. You will be prompted, Do you want to delete this record? 8. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

92 Subpoena Overview This option will produce a listing of all of the subpoenas issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the subpoena number and the date issued. The user may choose any entry from the listing to view the particulars of any subpoena record. How to Add a Subpoena 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Subpoena. 5. Click on the Subpoena Folder. 6. You will be prompted, Are you sure you want to add a new record? (Subpoena) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

93 How to Edit a Subpoena To edit a subpoena attached to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing the Subpoena. 5. Click on the plus sign (+) next to the Subpoena Folder. 6. Select the Subpoena you want to edit. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. How to Delete a Subpoena To delete a subpoena attached to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting the Subpoena. 5. Click on the plus sign (+) next to the Subpoena Folder. 6. Select the Subpoena you want to delete. 7. Select the Delete button. 8. You will be prompted, Are you sure you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

94 Summons Overview This feature will produce a listing of the summons issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the summons number and the date issued. The user may choose any entry from the listing to view the particulars of any summons record. How to Add a Summons To attach a summons to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Summons. 5. Click on the Summons Folder. 6. You will be prompted, Add a new item? (Summons) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. How to Edit a Summons To edit a summons attached to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Summons. 5. Click on the plus sign (+) next to the Summons Folder. 6. Select the Subpoena you want to edit. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

95 How to Delete a Summons To delete a summons attached to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Summons. 5. Click on the plus sign (+) next to the Summons Folder. 6. Select the Summons you want to delete. 7. Select the Delete button. 8. You will be prompted, Do you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

96 Warrants Overview This option will produce a listing of all of the warrants issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the warrant number and the date issued. The user may choose any entry from the listing to view the particulars of any warrant record. How to Add Warrants To attach a warrant to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re adding Warrants. 5. Click on the Warrants Folder. 6. You will be prompted, Add a new record? (Warrants) 7. Select Yes 8. Enter all pertinent information. 9. Select the Save button when finished. How to Edit Warrants To edit a warrant for a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re editing Warrants. 5. Click on the plus sign (+) next to the Warrants Folder. 6. Select the Warrant you want to edit. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

97 How to Delete a Warrant To delete a warrant attached to a person, you must first locate the incident in which the person was involved. 1. From the Main Menu, select Incidents. 2. Search for the existing incident. 3. Click on the plus sign (+) next to the Persons Folder in the VA2 explorer window to expand the view. 4. Click on the plus sign (+) next to the Person you re deleting Warrants. 5. Click on the plus sign (+) next to the Warrants Folder. 6. Select the Warrants you want to delete. 7. Select the Delete button. 8. You will be prompted, Are you sure you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

98 SuperPerson Caution Text A New Feature for Visual Alert Version 2 is the ability to generate an automated popup warning for an individual that will appear when the person is searched for. This feature allows for the officer to generate a warning for fellow officers about an individual. Such as what is shown below. The Caution window will display the starting date, ending date and the caution text. The Caution Warning will display when a user performs a Superperson Search and also a Review Names Search. Adding a SuperPerson Caution A user can add a SuperPerson Caution in one of two ways either via the Incident report under the individual using the Cautions folder, or under Utilities using the SuperPerson Caution Text Maintenance Utility (more details about this utility can be found on page 194). 1. From the incident treeview click on the [+] next to the Persons folder. 2. Then click on the [+] next to the individuals name to expand the folder to reveal the listing under the individual. 3. Click on the Cautions folder. 4. This will bring up the Caution Maintenance form. Add in the starting date, ending date and caution text. 5. Click on Save. Copyright 2014-Metro Technology Services, Inc Ver

99 Copyright 2014-Metro Technology Services, Inc Ver

100 QUICK FORMS Copyright 2014-Metro Technology Services, Inc Ver

101 Quick Forms Quick Forms menu allows the user the ability to add a Citation (Traffic, Non-Traffic and Warning), Criminal Complaint, Written Allegation/Juvenile Petition and Search Warrant without having to create an Incident. Note: It will however generate an Incident Report in the background for the user to complete at a later date. Also you do not have the ability to Edit or Review any documents from the Quick Forms menu. How to Add a Quick Form Citation 1. From Quick Forms, select Citation. 2. Then select which type of Citation (Traffic, Non-Traffic or Warning) 3. Enter all pertinent information. 4. Select the Save button when finished. How to Add a Quick Form Criminal Complaint 1. From Quick Forms, select Criminal Complaint. 2. Enter all pertinent information. 3. Select the Save button when finished. How to Add a Quick Form Written Allegation/Juvenile Petition 1. From Quick Forms, select Written Allegation/Juvenile Petition 2. The form will open up to your default County Petition. 3. Enter all pertinent information. 4. Select the Save button when finished. How to Add a Quick Form Search Warrant 1. From Quick Forms, select Search Warrant. 2. Enter all pertinent information. 3. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

102 MAIN Copyright 2014-Metro Technology Services, Inc Ver

103 Review Names Overview Visual Alert 2 provides a means for entering and accessing information about subject persons and entities. Subject persons and entities can have any role including, but not limited to, victims, suspects, reporting parties, and known offenders. Maintains a complete master file including name, address, physical data, and aliases. Support on-line inquiry or reporting by user selected criteria, such as all persons using a particular alias or meeting certain physical criteria such as height, weight, hair color, etc. Search Review Names 1. From the Main Menu, select Review Names. 2. Choose how you are searching for this person: Name, Social Security Number, Operators License Number, PID (Personal Identification Number provided by the ALERT system) etc.. 3. Select Search. 4. Highlight the name you have found and the user can either double click on the name or select Save Selected Results and Exit or Save All Results and Exit. Copyright 2014-Metro Technology Services, Inc Ver

104 Selecting the name will then generate an Explorer window that will detail the following information. Copyright 2014-Metro Technology Services, Inc Ver

105 Portfolio Overview The Portfolio Report will allow you to display or Print/Preview a detailed description of the individual and the incidents that they have been involved in. You have 3 types of Portfolio Reports you can preview/print out Personal Data, Personal Data (redacted), and Supplemental data. To Print a Personal Data Report 1. From the Main Menu, select Review Names. 2. Choose how you are searching for this person: Name, Social Security Number, Operators License Number, PID (Personal Identification Number provided by the ALERT system) etc.. 3. Select Search. 4. Highlight the name and either double click on the name or click save selected. 5. Click on the (+) next to the portfolio reports tab 6. Click on Personal Data 7. You will then be prompted if you wish to preview to screen first. If you click yes an Explorer window with the relevant information will be generated. If you click no you will be prompted to print the report. Copyright 2014-Metro Technology Services, Inc Ver

106 To Print/Preview a Personal Data (Redacted) Report Note: The Redacted report Portfolio report with certain information withheld due to the Right to Know Law. (Such information includes: Social Security Number, Address, etc.) 1. From the Main Menu, select Review Names. 2. Choose how you are searching for this person: Name, Social Security Number, Operators License Number, PID (Personal Identification Number provided by the ALERT system) etc.. 3. Select Search. 4. Highlight the name and either double click on the name or click save selected. 5. Click on the (+) next to the portfolio reports tab 6. Click on Personal Data (redacted) 7. You will then be prompted if you wish to preview to screen first. If you click yes an Explorer window with the relevant information will be generated. If you click no you will be prompted to print the report. Copyright 2014-Metro Technology Services, Inc Ver

107 To Print/preview a Supplemental Data Report 1. From the Main Menu, select Review Names. 2. Choose how you are searching for this person: Name, Social Security Number, Operators License Number, PID (Personal Identification Number provided by the ALERT system) etc.. 3. Select Search. 4. Highlight the name and either double click on the name or click save selected. 5. Click on the (+) next to the portfolio reports tab 6. Click on Supplemental) 7. You will then be prompted if you wish to preview to screen first. If you click yes an Explorer window with the relevant information will be generated. If you click no you will be prompted to print the report. Review Names Features Portfolio: You can print out the involvement history of a person. Rap Sheet. Incidents: This option will display a listing of all of the incidents associated with this entry. The listing will contain the incident number, incident type, UCR code, date, role and charge for this entry in the involvement, last name and any documents associated with the entry for that involvement. If you choose an incident, you are taken to this person's name record for that incident. You can traverse through this incident to get all of the particulars of the information that you are searching. Vehicle Assignment: This option will display a listing of any vehicles the selected entry has been assigned to. AKA: Also Known As - the Alias file here is where the user can find all of the other names that this person is known by. Arrest Report: This option produces a listing of all arrest records for this entry. The listing includes the incident number, incident type, UCR code, date, the role and charge of this entry within the incident, the Arrest ID number and the arrest date. From the listing the user may choose any of the arrest records and view the specific information about the arrest. Copyright 2014-Metro Technology Services, Inc Ver

108 Associates: This option produces a listing of all associates of this entry and what their relationship is. You may also get a listing of the known associates for the other person associated with this entry. Charges: Selecting this option will launch the charges explorer screen that will give a detailed list of any charges associated with the selected entry. Citations: This option will produce a listing of all of the citations issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the citation number and the date issued. The user may choose any entry from the listing to view the particulars of any citation record. Criminal Complaint: This option will produce a listing of all criminal complaints issued to this person. The user can then display all of the information about the criminal complaint for each incident. Fingerprints: This option will produce a listing of all of the times this entry has been fingerprinted - both at the state and FBI level. The items included on the listing are the incident number and type, UCR code, date of incident, the role and charge of this entry for this incident, the fingerprint card number and the arrest date. The user may choose any entry from the listing to view the particulars of this fingerprint record. Written Allegation/Juvenile Petition: This option will provide the user with a listing of any (if applicable) Written Allegation/Juvenile Petitions for the selected entry. Missing Persons: This option will provide the user with a listing of missing person records for this entry. The listing includes the incident number, probable cause of absence, and physical condition of the entry at the time the missing record was created. The user may choose any entry from the list to view all of the information associated with the particular missing person record. Copyright 2014-Metro Technology Services, Inc Ver

109 Multimedia: If available, a picture of the person (Mug Shot) and all images associated with this person (i.e. vehicles, property, fingerprints or associates) will show up under this option. Officer Assaulted: This option will show any listings involving an officer being assaulted. PFA: This option will show any protection from abuse orders attached to the defendant. Probable Cause: This option will produce a listing of all affidavits of probable cause issued to this person. The user can then display all of the information about the probable cause for each incident. Property: This option will produce a listing of all of the property associated with this entry. The listing provides the incident number, property code, status and description and make of the property as well as the stolen amount and recovered amount and the quantity of the property type. The user may choose any entry from the listing to view the particulars of any property record. Subpoena: This option will produce a listing of all of the subpoenas issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the subpoena number and the date issued. The user may choose any entry from the listing to view the particulars of any subpoena record. Summons: This option will produce a listing of the summons issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the summons number and the date issued. The user may choose any entry from the listing to view the particulars of any summons record. Copyright 2014-Metro Technology Services, Inc Ver

110 Warrants: This option will produce a listing of all of the warrants issued to this entry. The listing provides the incident number and type, UCR code, date of incident, the role and charge of this entry for the incident, the warrant number and the date issued. The user may choose any entry from the listing to view the particulars of any warrant record. Cautions: This option will produce a listing of any Superperson cautions that have been entered under the individual. Case Management Overview The Visual Alert 2 Case Management module provides a means for recording and documenting the actions of your personnel in the course of performing follow-up investigations. (The module also includes a facility for supervisors to keep track of the many events to be accomplished during the investigations.) A case may be opened only if an incident has been recorded previously in Visual ALERT. The case bears the ID number of that incident. Search for a Case 1. From Main Menu, select Case Management. 2. Search for a Case by using the drop down menu. You can search for the case using the following options: Case Number Assigned Officer Date Assigned Event Date Assigned Event Date Completed Event Description Incident Number Name Juvenile Name Officer Badge Reference Number Street Address Landmark UCR Code Incident Date Summary Text Date Due 3. Highlight the Case that you want to view and click on the Select button. 4. This will open the VA2 Explorer window which will allow you to view the Case and the contents of the Incident. Note: If you need to Edit the Case management events see page 36 Copyright 2014-Metro Technology Services, Inc Ver

111 Officer Activity Overview This module provides a comprehensive officer activity reporting function. The officer activity module accepts input from daily patrol logs and it allows user to define the specific activities to be tracked by the system. The officer activity module also reports on productivity by individual officers and/or by the entire force for a particular day or user defined time period. It accounts for hours spent in court time, administrative time and fieldwork and for all other activities that are recorded. Search for an Officer Activity 1. From the Main Menu, select Officer Activity. 2. In the Search Type box, type in the selected Search type this includes : Badge Number Activity Code Date 3. Select the Search button. 4. Highlight the desired activity and either double click on it or click on Select This will launch the Activity Explorer window. Copyright 2014-Metro Technology Services, Inc Ver

112 Add Officer Activity 1. From the Main Menu, select Officer Activity. 2. Select the Add New button. 3. Enter all pertinent information. 4. Select Save New Activity button when finished. Copyright 2014-Metro Technology Services, Inc Ver

113 Edit Officer Activity 1. From the Main Menu, select Officer Activity. 2. Search for the Officer Activity. 3. Highlight the Officer Activity and click on the Select button. 4. Select Edit Current Activity button. 5. Make all necessary changes. 6. Select Save Current Activity when finished. Delete Officer Activity 1. From the Main Menu, select Officer Activity. 2. Search for the Officer Activity. 3. Highlight the Officer Activity and click on the Select button. 4. Select Delete Current Activity button. 5. You will be prompted, Are you sure you want to delete this Activity? 6. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

114 Bulletins Overview This option will allow users to type in and post bulletins for all other users in Visual Alert. This can be used for reminders and generally is used as a type of memo. Note: You will need to have the security permissions to use this if you are the Reviewer or Investigating Officer of an AA500 Crash Report because PennDOT sends their errors through the Bulletins. Also, you need this to receive reminders of cases due through Case Management. Copyright 2014-Metro Technology Services, Inc Ver

115 How to Add a Bulletin 1. From the Main Menu, select Bulletins. 2. Select Create. 3. From the recipient list select the desired person(s) to receive the bulletin. You can either Post the bulletin which means when that person logs into Visual Alert 2 they will prompted that they have an unread bulletin and if they would like to read it or you can Broadcast the bulletin which means that the person can be logged in to Visual Alert 2 already and receive the bulletin after a period of time. 4. Enter the desired text you want 5. When finished click the Send button. How to Edit a Bulletin 1. From the Main Menu, select Send\Review Bulletins. 2. Highlight the bulletin you want to edit. 3. Select the Edit button. 4. Make all necessary changes. 5. Select Send button when finished. How to Delete a Bulletin 1. From the Main Menu, select Send\Review Bulletins. 2. Highlight the bulletin you want to delete. 3. Select the Delete button. 4. Select Yes when it asks you if are sure you want to delete this record. Copyright 2014-Metro Technology Services, Inc Ver

116 Asset Inventory Overview VISUAL ALERT 2 provides a facility for recording and reporting all pertinent data on each of the department's assets and allows for tracking useful life and replacement information. This module is designed to help you track and manage the physical assets of your department. Its flexibility allows for items to be categorized on five different levels (Building, Department, Room, Equipment, and Responsible Persons). A user-defined code for each inventory item and for each of the five different levels makes this system one that makes sense for every user. How to Add a New Asset 1. From the Main Menu, select Asset Inventory. 2. Select Add New Asset button. 3. Add all pertinent Asset inventory Information. 4. Select Save New Asset button when finished. Copyright 2014-Metro Technology Services, Inc Ver

117 How to perform an Asset Search 1. From the Main Menu, select Asset Inventory. 2. In the Search tab click the drop-down arrow next to Equipment Type. You can search assets by: Equipment type Asset location 3. In the 'Search For' box type in the information you are searching. 4. Highlight the Asset to view the information. How to Edit a Current Asset 1. From the Main Menu, select Asset Inventory. 2. Search for the Asset. 3. Select Edit Current Asset button. 4. Make any changes necessary. 5. Select Save Current Asset button when finished. How to Delete a Current Asset 1. From the Main Menu, select Asset Inventory. 2. Search for the Asset. 3. Select the Delete Current Asset button. 4. You will be prompted, Are you sure you want to delete this Asset item? 5. Select Yes. Copyright 2014-Metro Technology Services, Inc Ver

118 Fleet Overview Visual Alert 2 provides a facility for recording and reporting all pertinent data on each of the department's vehicles and allows for tracking various maintenance activities and scheduling vehicle service such as oil change, preventive maintenance and state inspection. How to Add a New Fleet Record 1. From the Main Menu, Select Fleet. 2. Select Add New Fleet button. 3. Add all pertinent Fleet Information. 4. Select Save New Fleet button when finished. How to Edit a Fleet Record 1. From the Main Menu, Select Fleet. 2. Highlight the Fleet record to edit. 3. Select Edit Current Fleet button. 4. Make any changes necessary. 5. Select Save Current Fleet when finished. Copyright 2014-Metro Technology Services, Inc Ver

119 How to Delete a Fleet Record 1. From the Main Menu, Select Fleet. 2. Highlight the Fleet record that you want to delete. 3. Select Delete Current Fleet button. 4. You will be prompted, Are you sure you want to delete this Fleet? 5. Select Yes How to Add a Service to a Fleet Vehicle 1. From the Main Menu, Select Fleet. 2. Highlight the Fleet record that needs a service to be documented and click the Modify Services button at the bottom of the screen. 3. Select Add New Service button. 4. Add all pertinent Service Information. 5. Select Save New Service button when finished. Copyright 2014-Metro Technology Services, Inc Ver

120 How to Edit a Service to a Fleet Vehicle 1. From the Main Menu, Select Fleet. 2. Highlight the Fleet record that needs a service to be edited and click the Modify Services button at the bottom of the screen. 3. Highlight the Service that needs to be edited. 4. Select Edit Current Service button. 5. Make all necessary changes. 6. Select Save Current Services when finished. How to Delete a Service from a Fleet Vehicle 1. From the Main Menu, Select Fleet. 2. Highlight the Fleet record that you want to delete the Service for. 3. Select the Modify Service button at the bottom of the screen. 4. Select Delete Current Service button. 5. You will be prompted, Are you sure you want to delete this Service? 6. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

121 Personnel Overview Visual Alert 2 provides a facility for recording and reporting personnel data for all staff including all personnel actions such as promotions, commendations, reprimands and suspensions. It also tracks basic information about staff, personnel development, training and equipment. How to Add Personnel 1. From the Main Menu, select Personnel. 2. Select the Add New button. 3. Enter all the pertinent information. 4. Select the Save button when finished. How to Edit Personnel 1. From the Main Menu, select Personnel. 2. Search by either ID or Name. 3. Highlight the Personnel and click on the Select button. 4. Select the Edit button. 5. Make all necessary changes. 6. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

122 How to Delete Personnel 1. From the Main Menu, select Personnel. 2. Search by either ID or Name. 3. Highlight the Personnel and click on the Select button. 4. Select the Delete button. 5. You will be prompted, Are you sure you want to delete this record? 6. Select Yes Personnel Certifications Overview How to Add Certifications 1. From the Main Menu, select Personnel. 2. Search by either ID or Name. 3. Highlight the Personnel and click on the Select button. 4. Click on the Training & Accomplishments Tab and click the Edit button under the screen for Accomplishments, Awards, and Certifications. 5. Select Add New Item button. 6. Enter all pertinent information. 7. Select Save New Item button. How to Edit Certifications 1. From the Main Menu, select Personnel. 2. Search by either ID or Name. 3. Highlight the Personnel and click on the Select button. 4. Click on the Training & Accomplishments Tab and click the Edit button under the screen for Accomplishments, Awards, and Certifications. 5. Select Edit Current Item button. 6. Make all necessary changes. 7. Select Save Current Item button. Copyright 2014-Metro Technology Services, Inc Ver

123 How to Delete Certifications 1. From the Main Menu, select Personnel. 2. Search by either ID or Name. 3. Highlight the Personnel and click on the Select button. 4. Click on the Training & Accomplishments Tab and click the Edit button under the screen for Accomplishments, Awards, and Certifications. 5. Select Delete Current Item button. 6. You will be prompted, Are you sure you want to delete this Item? 7. Select Yes. Copyright 2014-Metro Technology Services, Inc Ver

124 Photo Lineup Overview This option will allow the user to run a photo lineup query based on those individuals who have images attached to them in your system. Photo Lineup Search 1. From the Main Menu, select Photo Lineup. 2. Fill out the information according to what results you wish to see 3. Click the Search button. 4. If you wish to see a display of the photos select the photos you need and then click on the Display tab. Note: Double clicking on the photo will bring up the image details. Note: If the user wishes to select all the available photos on the screen they can use the Tag All button If you want to deselect all of the photos that you currently have highlighted you can click on the Untag All button. Copyright 2014-Metro Technology Services, Inc Ver

125 Note: The user can randomly rearrange the order of the photos by clicking on the Rearrange button. You also have the option of printing out your own photo lineup card by clicking on the print button. Copyright 2014-Metro Technology Services, Inc Ver

126 ALARM ENFORCEMENT Copyright 2014-Metro Technology Services, Inc Ver

127 Alarm Overview The Visual Alert 2 Alarms Module allows the user to define alarm accounts, catalog qualified installation companies, and define if the alarm is a residential, commercial, or industrial account. With this module the user can also customize letters of notification as well as letters acknowledging valid and false activations. The Visual Alert 2 Alarms Module interacts with the Visual Alert 2 Incident System to track the number of activations for each account. The Alarms Module monitors the number of valid and false activations and determines if any fines are applicable. Alarm Processing This option found under alarms allows the user to perform functions on all records held in the Visual Alert Alarm Enforcement Module. This includes the following: Alarm Accounts - Under Alarm Processing you can maintain and record new information for alarm accounts that your department services. Alarm Activations - Under Alarm Processing you can maintain, record and accumulate false or valid activations for all accounts in your system. Alarm Events - Under Alarm Processing you can create a database of events for each alarm account to monitor any activities respective to this account other than those that are activation related. Alarm Installers - Under Alarm Processing you can record a database for all alarm installers that are active in your department's area. Copyright 2014-Metro Technology Services, Inc Ver

128 Alarm Accounts Under Alarm Processing you can maintain and record new information for alarm accounts that your department services. How to Find an Alarm Account 1. From the Main Menu, select Alarms. 2. You can search for Alarm Accounts by using the drop down list which lets the user search by: Alarm Account Number Business/Residence Name Owner Name Owner Address Alarm Address 3. Enter the desired information 4. Select the Search button. 5. Highlight the appropriate account from the list provided. 6. Click on the Select button or the user can also double click on the highlighted account. 7. This will launch the desired alarm account window. How to Add an Alarm Account 1. From Main Menu, select Alarms. 2. Then Select Alarm Search 3. Select the Add Account button. 4. Fill in the information on the Owner Information and Emergency Contacts. 5. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

129 How to Edit an Alarm Account 1. From the Main Menu, select Alarms. 2. Then select alarm Search 3. Follow the alarm search steps that are located on pg Once you are in the alarm account screen select the Edit button located in the top right hand corner of the alarm account screen. 5. Make all necessary changes to the Account. 6. Select the Save button when finished. How to Delete an Alarm Account 1. From the Main Menu, select Alarms. 2. Then select Alarm Search 3. Locate the appropriate Alarm Account by following the account search steps listed above on pg Copyright 2014-Metro Technology Services, Inc Ver

130 4. Once on the desired alarm account screen select the Delete button located at the top right hand corner of the account screen. 5. You will be prompted, Do you want to delete this record? 6. Select Yes Alarm Activation Overview Under Alarms you can maintain, record and accumulate false or valid activations for all accounts in your system How to Add an Alarm Activation 1. From the Main Menu, select Incidents. 2. Search or Add an Incident. 3. Once you have your Incident, click on the Alarm Activations Folder. 4. You will be prompted, Are you sure you want to add a new record? (Alarm activations) 5. Select Yes 6. Enter all pertinent information. 7. Select the Save button when finished. Note: The UCR type for your incident report must be an Alarm related violation for the Alarm Activations folder to appear under the incident report treeview. How to Edit an Alarm Activation 1. From the Main Menu, select Alarms. 2. Search by Activation using the drop down list. (Incident Number, Owner Name, Activation Date, Address, Badge, UCR Code, Landmark, Reference Number) 3. Enter the information and click on the Search button. 4. Highlight the appropriate Activation and click on the Select button. 5. Select the Edit Current Activation button. 6. Make all necessary changes. 7. Select Save Current Activation when finished. Copyright 2014-Metro Technology Services, Inc Ver

131 How to Delete an Alarm Activation 1. From the Main Menu, select Alarms. 2. Search by Activation using the drop down list. (Incident Number, Owner Name, Activation Date, Address, Badge, UCR Code, Landmark, Reference Number) 3. Highlight the appropriate Activation and click on the Select button. 4. Select Delete Current Activation. 5. You will be prompted, Are you sure you want to delete this Activation? 6. Select Yes Alarm Event Overview Under Alarms you can create a database of events for each alarm account to monitor any activities respective to this account other than those that are activation related. How to Add an Alarm Event To add an Alarm Event you must first locate the appropriate alarm account. 1. From the Main Menu, select Alarms. 2. You can search for Alarm Accounts by using the drop down list. (Alarm Account Number, Business, Owner Name, Owner Address, Alarm Address) 3. Enter the information 4. Select the Search button. 5. Highlight the appropriate account from the list provided. 6. Click on the Select button. 7. Scroll Down and Select the Modify Events button. 8. Select Add New Event button. 9. Enter all pertinent information. 10. Select Save New Event when finished. Copyright 2014-Metro Technology Services, Inc Ver

132 How to Edit an Alarm Event To edit an Alarm Event you must first locate the appropriate alarm account. 1. From the Main Menu, select Alarms. 2. You can search for Alarm Accounts by using the drop down list. (Alarm Account Number, Business, Owner Name, Owner Address, Alarm Address) 3. Enter the information. 4. Select the Search button. 5. Highlight the appropriate account from the list provided. 6. Click on the Select button. 7. Scroll Down and Select the Modify Events button. 8. Highlight the Event. 9. Select Edit Current Event button. 10. Make all necessary changes 11. Select the Save Current Event button when finished. How to Delete an Alarm Event 1. From the Main Menu, select Alarms. 2. You can search for Alarm Accounts by using the drop down list. (Alarm Account Number, Business, Owner Name, Owner Address, Alarm Address) 3. Enter the information. 4. Select the Search button. 5. Highlight the appropriate account from the list provided. 6. Click on the Select button. 7. Scroll Down and Select the Modify Events button. 8. Highlight the Event. 9. Select Delete Current Event button. 10. You will be prompted, Are you sure you want to delete this Event? 11. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

133 Copyright 2014-Metro Technology Services, Inc Ver

134 PARKING/PERMIT ENFORCEMENT Copyright 2014-Metro Technology Services, Inc Ver

135 Parking Enforcement Overview This module will allow the user to maintain, track and escalate all tickets assigned and entered in the Visual Alert Parking Enforcement Records System. The following lists the proper escalation of an average Parking Enforcement Ticket. Assign tickets to the appropriate personnel Issue those tickets that where written Receive payments on issued tickets Or Print reminder notices for tickets that are overdue Print citations for those tickets still not paid Assign Tickets 1. From Main Menu, select Parking Tickets. 2. Select Assign Tickets. 3. Enter the Badge Number, the Ticket Number range and the Assign Date. 4. Then select the Assign button. 5. The information will then appear in the field below. Ticket Processing The Ticket Processing screen is the main screen where all ticket tracking will occur. How to Find a Ticket 1. From the Main Menu select Parking Tickets. 2. Select Ticket Processing 3. In the Search screen click the drop-down arrow next to Ticket Number 4. You can search for ticket by: License number/state Owner's name Citation number VIN# Issued Date Data Entry User 5. In the 'Search For' box type in the information you are searching. 6. Select the Search button. 7. Click on the desired ticket 8. Press the Select button Copyright 2014-Metro Technology Services, Inc Ver

136 How to Enter a New Ticket 1. From Main Menu, select Parking Tickets. 2. Select Ticket Processing. 3. Select Enter New Tickets or search for an already existing ticket. 4. Enter all pertinent information. 5. Click the Save button when finished. How to Edit a Ticket 1. From the Main Menu, select Parking Tickets. 2. Select Ticket Processing. 3. Search for the ticket. 4. Once the ticket is found highlight the ticket and click on the Select button. 5. Click on the Edit button. 6. Make all necessary changes to the ticket. 7. Click the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

137 How to process a Ticket Payment 1. From Main Menu, select Parking Tickets. 2. Select Ticket Payments. 3. Enter the Ticket number the Status and Amount Due will automatically populate. 4. Enter all pertinent information. 5. Select the Save Payment button when finished. Copyright 2014-Metro Technology Services, Inc Ver

138 Note: The Total Paid listed under the Parking Ticket Payment form is the total paid for that ticket on the date the information is entered. Also you are able to print out a record of payment(s) and also a Receipt that you can have the individual paying the ticket sign for your records. Handheld Ticket Writer Interface 1. From Main Menu, select Parking Tickets. 2. Select Handheld Ticket Writer Interface. 3. You will see a list of files generated from the Handheld. 4. You can select specific files or choose the Select All button for all the files. 5. Then select Post Selected Files. Citation Processing Overview This option will allow the user to maintain and create citations for tickets that have escalated to this level. The user can perform the following action for tickets that fall in this category: Prepare and print citations for those tickets that qualify Prepare and Print Citation for Parking Enforcement This option will print out a citation on the Pennsylvania State Traffic Citation Form. The following rules apply for a citation to print: 1. Ticket status must be issued. 2. Ticket must have matured. 3. Citation Edit Listing Report must be created. Prepare Citations 1. From Main Menu, select Parking Tickets. 2. Select Prepare Citations. 3. Select Citation Edit Listing Report. 4. Enter Ticket Issued Date Range. 5. Select the Execute button. 6. This report will generate those persons who will be receiving a Citation. 7. From there you can select the Print Bulk Citations Forms to print out all Citations or you can choose the option to print Citations for a Specific License. 8. If there is any interruption when you are printing Citations you have the option to Reprint Single Citation or Reprint Bulk Citation Forms. Copyright 2014-Metro Technology Services, Inc Ver

139 9. Also, for those who use AOPC, they have the option to Prepare Citations for AOPC Transfer. 10. Finally, you can Prepare Mailing Labels. Ticket Reminder Notices Overview This option will allow the user to generate reminder notices for tickets that have fines that are past due. The user may choose the following options when printing reminder notices: -Print a custom letter already created in Parking Enforcement System Setup -Print a standard invoice that is pre-made in the system -Print a standard parking enforcement mailer Custom Notice and Invoice Please note that the letter must already be created in Parking Enforcement System Setup. 1. From the Main Menu, select Parking Tickets. 2. Select Print Reminder Notices. 3. Enter the Issued Date Range. 4. Select the options for the invoices you wish to print: a. First Notice: only includes tickets that have not been issued a reminder notice yet b. Include Previously Noticed Tickets: includes all tickets for that date range. Check the box if you would like to keep Original Notice Date 5. Then choose the Entire File or for a Specific License. 6. Select the Letter to be printed. 7. Then select the Execute button. 8. Select the Printer you wish the letters to print to. Ticket Archive 1. From the Main Menu, select Parking Tickets. 2. Select Ticket Archive. 3. Search for the Archived Ticket by the: Ticket Number License Plate/State Owner s Name Citation Number VIN Number. 4. Select the Search Button. Copyright 2014-Metro Technology Services, Inc Ver

140 5. All information will be displayed about the ticket in the fields below about that ticket. 6. If a Person has more than one ticket than just highlight that desired ticket to review the information. Parking Permits Overview The Parking Permit module provides a means for managing all aspects of on street residential, institutional and commercial parking permits. The system tracks all aspects of permit processing from application to distribution of cards or stickers. The system supports renewal processing for time-limited permits. The Parking Permit module maintains a file of all permit holders including all information needed to assess qualification for permit. The module also records references applicable to student permit holders. The parking permit name file maintains record of the permit holder's residence, identification of the permit holder's vehicle (s) and reference to additional permits or guest cards issued. Organizations which assess fees for parking permits may account for revenues and report on all transactions. The parking permit module supports processing of permits which were lost or stolen and provides audit checks for issuing new permits. The parking permits module also supports processing of fees for replacement permits. Parking Permit Account Maintenance Overview This section will allow the user to maintain all account information for both individuals and businesses. Once added the user can move on to maintain the following databases associated with this account. How to Add Parking Permit Account 1. From the Main Menu, select Parking Permits. 2. Select Add New Account button. 3. Enter all pertinent information. 4. Select the Save button when finished. Once you have completed adding the account, you can continue with the following options: Document and maintain a list of permits associated with this account. Copyright 2014-Metro Technology Services, Inc Ver

141 How to Edit Parking Permit Account To edit a parking permit account, you must first find the account. 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Edit button. 5. Make all necessary changes. 6. Select the Save button when finished. How to Delete Parking Permit Account 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account. 4. Select the Delete button. 5. You will be prompted, Do you want to delete this record? 6. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

142 How to Find a Parking Permit Account 1. From the Main Menu, select Parking Permits. Choose your search criteria from the drop down menu, your options included: Account Number Owner Name Address Permit Number Student ID Number License Number Permit Issued to Name 2. Click Search. 3. Highlight the appropriate record. 4. Click on Select this Account and Exit button. Permit Maintenance Overview This section will allow the user to maintain a list of parking permits associated with a particular account. Please note that before you enter parking permits the account information must be added. How to Add a Permit to an Account 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Add, Edit, Delete Permits button. 5. Enter all pertinent information. 6. Select the Save button when finished. Note: Once you have added a permit to the account you move on to add the vehicle(s) information associated with this permit. How to Edit a Permit on an Account 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Add, Edit, Delete Permits button. 5. Select the Edit button. 6. Make all necessary changes. 7. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

143 Note: Once you have edited the permit information you move on to add the vehicle(s) information associated with this permit or edit an existing vehicle associated this permit. How to Delete a Permit from an Account 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Click on the Add, Edit, Delete Permits button. 5. Select the Delete button. 6. You will be prompted, Do you want to delete this record? 7. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

144 Vehicle Permit Maintenance Overview This section will allow the user to maintain a list of vehicles associated with each permit under a particular account. Please note that before you can enter a vehicle for a parking permit, both the account and parking permit information must be added. How to Add a Vehicle to a Parking Permit To add a vehicle to a parking permit you first find the account. 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Permit. 5. Select the Add, Edit, Delete Permits button. 6. Select the Add/Edit Vehicles button. 7. Enter all pertinent information. 8. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

145 Edit a Vehicle on a Parking Permit To edit a vehicle attached to a parking permit you first find the account. 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Permit. 5. Select the Add, Edit, Delete Permits button. 6. Select the Add/Edit Vehicles button. 7. Select the Edit button. 8. Make all necessary changes. 9. Select the Save button when finished. Delete a Vehicle from a Parking Permit To delete a vehicle attached to a parking permit you first find the account. 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Permit. 5. Select the Add, Edit, Delete Permits button. 6. Select the Add/Edit Vehicles button. 7. Select the Delete button. 8. You will be prompted, Do you want to delete this record? 9. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

146 Transactions Overview This section will allow the user to maintain a list of transactions associated with a particular account. Please, before you can enter any transactions the account information must be added. How to Add a Transaction 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account. 4. Select the Add, Edit or Delete Transactions button. 5. Select Add New Transaction button 6. Enter all pertinent information. 7. Select Save New Transaction button when finished. How to Edit a Transaction 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Add, Edit or Delete Transactions button. 5. Highlight the Transaction you want to edit. 6. Select Edit Current Transaction button. 7. Make all necessary changes. 8. Select Save Current Transaction when finished. Copyright 2014-Metro Technology Services, Inc Ver

147 How to Delete a Transaction 1. From the Main Menu, select Parking Permits. 2. Search for the Account. 3. Highlight the Account and click on Select this Account and Exit button. 4. Select the Add, Edit or Delete Transactions button. 5. Highlight the Transaction you want to delete. 6. Select Delete Current Transaction button. 7. You will be prompted, Are you sure you want to delete this Transaction? 8. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

148 SYSTEM AND USER SETUP Copyright 2014-Metro Technology Services, Inc Ver

149 System Setup Overview This Module will allow the user to enter the basic setup for the Main System along with Parking Enforcement details. It is within this module the user will be able to alter or make amendments to better customize your individual system. System Setup This part of the program will allow the user to access and modify and general system information and configuration. This includes Incident number generation, Summary Information Defaults, and listing the number of full and part-time officers the department may have. Parking Enforcement System Setup This part of the program will allow the user to maintain the general departmental information regarding their parking enforcement module as well as create and modify reminder notices printed for past due tickets. Non-Parking Citation Setup This part of the System setup Module will allow the user to state the standard fine amounts to be included with Non- Parking Citations. This includes fine amounts for EMS services, Medicare, Costs, JCP/ATJ and if needed a other field. System Setup Copyright 2014-Metro Technology Services, Inc Ver

150 As you can see in the image on located on the previous page the System setup screen details all of the basic departmental information which is broken down as follows: Department Information: Name, Address, County, phone and fax numbers for your organization. Jurisdiction Number, Municipality Number, ORI, and the default Area, State and Zip codes for your organization. Summary Information: The default 1 st line of a summary/supplemental. The option to print the narratives on separate pages. The Auto Spell Check as you Type option. This will disable to auto spell check on summary fields. The default font type and size for summary/supplemental (Note: this also applies to the Probable Cause, and Criminal Complaint Screens.) Incident Information: Incident Reference numbers-this option allows the department to stipulate if they wish to have reference numbers always required or not. The user also has the ability to prevent the use of duplicate reference numbers if they so choose. Require Incident approvals- This option will allow the department to state if they want to require that all incident reports require a approval from a supervisor. Comment Box on Approval-This option allows the department to have a comment box for the back and forth communication between the supervisor and officer involving the incident approval process. Add Vehicle Owners to Incident: This option will automatically generate a persons report (Note: You will still have to enter the role information) for an incident in which their vehicle has been added to the Incident report. Send Bulletin(s) on Referral- This option if you choose to activate it will send a Bulletin message to an individual that has been referred to an incident. This Message will inform them of the referral and provide brief Incident details. Number Generation: Automatic Generation of Incident Numbers- This option allows the user to have the system automatically create Incident Numbers. Which would be displayed as YYYYMMDDMnnnn for example say you enter the first Incident for the year 2012 the Incident Number would read: M0001. Automatic Reset of Incident Number- This option allows the user to have their incident numbers reset either every day, on Jan 1 st of each year or not at all. Copyright 2014-Metro Technology Services, Inc Ver

151 Automatic Generation of Evidence Tag Numbers- This option will allow the user to tell the system if they which to have it auto generate tag numbers for any pieces of evidence that may be involved in an incident. (Evidence) Tag Number Format- This gives the user two options as to the format of the auto generated evidence tag numbers as either YY-NNNNN or ENNNNNNN. Automatic Generation of Arrest ID-This feature will give any offender who has been arrested a unique Identification number that is used solely to identify them in the Visual Alert 2 software. Pennsylvania Crash Report Upload- This section will allow the user to input the data required to upload reportable crash Reports to PennDot. These fields include: The Site Address Site Password The Site Username And the departments Agency Site Directory code. Miscellaneous options: Minimize Incident Treeview: This option will allow the user to state if they want to incident treeview window to minimize itself when a incident related window is selected (i.e. a person, summery, etc.) Enable Multi-Juris UCR-This feature allows for departments that may cover more than one municipality to be able to generate a UCR report for the different municipalities that they may have. Copyright 2014-Metro Technology Services, Inc Ver

152 Parking Enforcement System Setup 1. From the Main Menu click System Setup. 2. Select Parking Setup. Department Information: This field lists all the departments information regarding parking enforcement and pertinent directories utilized by the software. Provides a condensed listing of data printed on a citation including court costs, EMS costs and CAT costs. Magistrates: This field lists all the magistrates within your department. Handheld: This field lists pertinent information and directories in conjunction with the handheld ticket writers. AOPC transfer: This field contains information regarding the transfer of citation data to the AOPC (Administrative Office of Pennsylvania Courts) Note: This information refers those departments that issue reminder notices to those who have a parking violation. The System Administrator may select Y/N for Issue Reminder Notices. If they select Yes, then they have to tell the system how many days the violator has to respond to the letter to pay the ticket. It also serves the Copyright 2014-Metro Technology Services, Inc Ver

153 purpose if the violator does not pay the ticket in that many days after the letter has been sent then they have that many days before they receive a Citation. Security Overview One of the first procedures that must be followed when Visual Alert 2 is being installed in your department is the assignment of User ID's and Passwords and access privileges to various screens and functions of the Visual Alert 2 System. This task is assigned to the person who will be the administrator of the system. Note: Only a person that is allowed full access to the system should be the administrator. How to Add a User 1. From the Main Menu, select User Setup. 2. Select the Add button. 3. Enter the new User ID. 4. Enter the Password. 5. Enter the First Name. 6. Enter the Middle Name 7. Enter the Last Name 8. Select the Add button under the Officer section and enter the Badge Number\MPOETC# 9. Enter the UCRCode Level as it applies. The UCRCode Level allows a user to view certain reports with a specific UCRCode. 10. If you want to copy someone else's permissions click on Inherit Permissions from Another User button and enter the User ID to Copy Permissions From by using the drop down arrow. Then select Inherit This Users Permissions Now button 11. If you DON'T want to copy the permissions you will need to customize the permissions. 12. Select the Save button when finished. Copyright 2014-Metro Technology Services, Inc Ver

154 Note: This Ownership box allows the user the ability to Edit All Users reports; Edit only Your reports or Edit Selected Users reports. If you choose Selected Users then a new window will show displaying the Users name. The Member of button will allow the User to be part of a Group(s). Examples would be Patrol, Investigation or Special Operations. Groups are used for the Approval/Referral process of reports. New User Setup Features: Password is hidden upon entry. Add badge to the new user. User Account Active\Inactive. Start Up Form When the user logs in a specific screen starts up automatically. Copy User Permissions at any time. Not just with new users. Copyright 2014-Metro Technology Services, Inc Ver

155 How to Edit a User 1. From the Main Menu, select User Setup. 2. Select the User ID by using the drop down arrow. 3. Select the Edit button.. 4. Make the necessary changes to the User. 5. Select the Save button when finished How to Delete a User 1. From the Main Menu, select User Setup. 2. Select the User ID by using the drop down arrow. 3. Select the Delete button. 4. You will be prompted, Are you sure you want to delete this record? 5. Select Yes Copyright 2014-Metro Technology Services, Inc Ver

156 REPORTS Copyright 2014-Metro Technology Services, Inc Ver

157 Query Maker for Visual Alert Query Maker provides a comprehensive reporting package which: Creates customized reports based on the known information selected. Makes it virtually possible to search any field in any table used in Visual Alert Provides the users with the unique capability of locating an incident or incidents using only the information known. Query Maker can also display results in the most useful formats: On-screen tabular views (a browse window) Reports Text files Mail-merge files Databases Lotus or Excel spreadsheets Creating a Query 1. From the Reports Menu, select Queries. 2. Select the file you wish to run the query in (Incident, Accident, Vehicle etc.) and press the Select button 3. Select the Add button and it will ask you to create a title for your query. Enter the title and select OK. 4. This will take you to the Record filter where you can set your parameters for finding the data. (Incident Date Range, Officers, Persons Role etc.) 5. Select the Done button when you have found your filters. 6. A new window will open where you can either Add more filters or Delete them. If you have everything you want for your filters then select Done button. 7. You ll be prompted do you want run this query now. Select Yes. 8. You ll then be asked to Show the Fields in the Query which means these are the fields that will print out when you run the query. For example if you search for all reports in the month of March and your fields to show in query is the Incident Number then when you run that report any Incident Number found in March will print out. 9. Select Done button when finished entering your fields to show in query. 10. You can also Sort the Order that your information prints out. For example you can sort by date, alphabetical, time etc. 11. Select Done button when finished entering the Sort Order. 12. Select Run Query button when you want to run the Query. 13. Your information will show up in a temp file, just close out of that by using the X in the top right hand corner of that window. 14. It will tell you that So many records met your filter conditions and would you like to create a Column Layout Report. 15. Select Start Report button and that will give you the final report for your query. Copyright 2014-Metro Technology Services, Inc Ver

158 Vehicle Query Vehicle Queries is a search function allows the user to look up every Vehicle in the database and find the Incidents that the Vehicle has been involved with. How to Search using Vehicle Query 1. From the Main screen select reports. 2. Then Select Vehicle Queries 3. This will bring up the Vehicle Queries search window. This will allow the user to search for a vehicle by: Make/Model/Year License/State Vehicle Identification Number (VIN) Owner Color 4. Enter the desired information and then click on Search. This will display all vehicles in the system with the given criteria. From here the user can do one of two things they can either 5. Highlight the Desired Vehicle and click on Vehicle Information tab which will display all the available information for that given vehicle and its owner. 6. Highlight the desired vehicle and then click on the Open Incident button. This will launch an explorer window displaying the Incident the vehicle was involved in. Copyright 2014-Metro Technology Services, Inc Ver

159 Accident by Intersection The Accident by Intersection Report will give department statistical information on reportable\non reportable accidents for any given intersection within city\township\borough limits. 1. From the Reports Menu, select Accident by Intersection. 2. Enter the Principal and Intersecting Roads or use the checkbox to include all Intersections. 3. Enter a Date range if desired. 4. Select Execute button when finished. The statistical analysis will give you counts on Reportable and Non Reportable accidents. You will also receive a count on number of vehicles, killed and injured persons involved in all crashes at an intersection. Additional information received from the report will display the incident number, principal and intersecting road or landmark, dates, traffic control devices, weather, illumination and road surface conditions. Copyright 2014-Metro Technology Services, Inc Ver

160 Business List Overview This report will allow the user to print out a complete business listing or review specific records in your business database. Run a Business List 1. From the Reports Menu, select Business List. 2. If you want to review a business, enter the business name or address and press the search button 3. Highlight the business to view its information. 4. If you need a complete business listing, press the button Print All Businesses. 5. If you need a complete local business listing, press the button Print Local Businesses. 6. If you need a Contact Card, press the button Print Contact Card. Copyright 2014-Metro Technology Services, Inc Ver

161 Administrative Reports Overview This function will allow the user to run Calls for Service Report, Statistical Reports and UCR Statistics. The Calls for Service Report will show how many times a UCR Code was used in the given time period. The Statistical Reports will show the user a Time Analysis Log, Property Log, Incident Log and Citation Log based on the given time period. UCR Statistics will calculate the amount of calls per UCR Code for the current year to five years prior. Calls for Service 1. From Reports Menu, select Administrative Reports. 2. Select Calls for Service. 3. Enter in the Date Range by using either the drop down for Selected Dates or manually typing a Date Range. 4. Enter the Municipality. 5. Group the information by UCR Code or Keyword. 6. Select OK. Note: Allow Drill Down gives you the ability to view the incident report(s) that are attached to the specific UCR Code. Copyright 2014-Metro Technology Services, Inc Ver

162 Statistical Reports 1. From Reports Menu, select Administrative Reports. 2. Select Statistical Reports. 3. Enter the Date Range by using the list in the Scroll Menu or by manually entering the Date Range. 4. Check the reports that you would to have created. 5. Select the Continue button to run the reports. The Statistical reports allows the user to run 5 types of reports Time Analysis, List of Property, Incident Log, Property Log & Citation log. Time Analysis- This report allows the user to generate a report listing the different times given for an incident. This includes the time received, time dispatched, arrival time and clear time. Using this data the report will calculate total travel time and the response time for the incident. At the end of the report it will summarize the department totals for number of calls, average queue, travel, and response times. The Time analysis report can be organized in 3 different ways: 1. By Officer: This will give the user a breakdown of each officer in their department and their times for each call they have been involved in. It will also break down an average for each officer along with the department totals. 2. By Type: This will break down the report by UCR code. 3. By Number: This will break down the report by Incident number. List of Property- This report allows the user to run a list of all property involved in incidents for the desired time frame. The report will display the tag number, incident/tracking number, date the property was received, the quantity of property, a description, and the status of the property. The user also has the option of displaying a full list witch will give greater detail of the property or a quick list which will display a shorted version of the description of the property. Copyright 2014-Metro Technology Services, Inc Ver

163 The Property list report can be organized in 3 different ways: 1. By Category: this will give a breakdown of the report in order by type of property involved, Cars, Boats, Consumable Goods, etc. 2. By Number: this will give a breakdown of the report in order by incident number. 3. By Date Stored: this will give a breakdown of the report in order of the date the item was received. Incident Log- This report will give a listing of all incidents for the given time frame the user has searched for. This report will detail the incident number, when the incident was received, its location, who reported the incident, the UCR description of the incident, how it was handled and the incidents current status. The Incident Log can be organized in 6 different ways: 1. By Type: The report will be displayed in the order of type of incidents for example all of the Homicide related offenses will be listed together then all of the Robbery offenses etc. 2. By Date Received: The report will be displayed in order of the date and time the incident had been received. 3. By Officer: The report will be broken up by the officer who had responded to the incident. It will also display the total number of Incidents that the officer was involved it. 4. By Location: The report will be displayed in order of the location of the incident. This will allow the user to see if certain areas have higher rates of incidents then others. 5. By Number: The report will be displayed in order of the Incident number 6. By Area/Locality: If the users department has more than one Municipality the report will give a breakdown of incidents for each area. Property Log-the Property log details any property that has had a change of status over the time period searched for. If the property has been released or destroyed this report will give a detailed listing of the property involved. This report can be organized in 4 different ways: 1. By Tag Number: This will organize the Property log by the tag number that has been given to the property. 2. By Disposition: This will organize the Property Log by the current status of the incident the property was involved in. 3. By Date Stored: This will organize the Property Log by the date the property has been stored into the departmental property room. 4. By Category: This will organize the Property log by the given property type. I.e. all Cars, clothing, etc. will be displayed in order. Copyright 2014-Metro Technology Services, Inc Ver

164 Citation Log- The Citation log details any citations (Traffic, Non-Traffic and Warnings) that have been issued in the given time frame searched by the user. This report will display the Citation number, the date and time it was issued, type of citation (Traffic T, Non-Traffic N or Warning N ), who the defendant was, the total amount of the fine, the total amount of the fine that was paid, the officer who issued the citation and the current disposition of the citation. There will also be displayed a summary of the count of tickets, the total amount fined for the citations and the total amount paid for the citations. The Citation log can be organized in 4 different ways: 1. By Citation Type: This will organize the report by listing the citations in order of the type of citation i.e. Traffic citations will be organized together then Non- Traffic citations then finally Warnings. 2. By issuing Officer: This will give a breakdown of all citations issued by the different officers within the users department. The user can choose to display even just a single selected officer if they so wish. 3. By Area/Locality: If the user has more than one municipality that they cover this report will breakdown citations issued by each area. 4. By Offense: The Citation Log will be organized by listing the citations in order of the type of offense the Citation had been issued for. UCR Statistics 1. From Reports Menu, select Administrative Reports. 2. Select UCR Statistics. 3. Select Report Type. Report types include: UCR by Year (count or percentage) or UCR by Month (count or percentage). 4. Select Run Report. The report will display UCR Statistics for the past five years. Citations by Person(s) report This new feature in VA2 allows the user to search to see how many citations an individual may have in the system and the total amount due for the citations. How to call up the Citations by Person report 1. On the Main Screen select Reports 2. From Reports select Citations by Person 3. This will launch the search window 4. Search for the given individual. The user can search by entering 5. You will then be given a list of individuals who match the search criteria 6. Select the individual you wish to view information on by clicking their name. Doing this will display their address, total number of Citations and the total amount due for those citations. Copyright 2014-Metro Technology Services, Inc Ver

165 7. If you wish to view a print out of the individual simply double click on their name you will be prompted if you want to preview on screen Click yes if you wish to view a preview of the form before printing. If not click no and proceed to print. Copyright 2014-Metro Technology Services, Inc Ver

166 COMPstats Reports Overview CompStats Reporting is a feature in VA2 that allows for the user to create their statistical analysis of their UCR data. How to Create a COMPstat Report 1. From the main screen select Reports 2. Go to COMPstat Reports 3. This will launch the explorer Window for COMPstats 4. Click on the New Button. 5. This will launch a window prompting the user to enter a title for the new report. Enter the given Title and click on OK. Copyright 2014-Metro Technology Services, Inc Ver

167 6. You will then see an entry on the main page with the report title you have entered Select this report and then click on the Define Report s Content button. 7. The main Data entry window for COMPstats will then appear. This screen will have 3 sections, 8. Category-This is the section that will define what your row(s) are labeled as i.e. Violent Crime, Property Crime, Other, etc. 9. Sub-Category- This section will list under the highlighted category the different type of offenses for your Category i.e. in the Case of Violent Crime one might list Homicide, Sexual Assault, Aggravated Assault and Robbery. For Property Crime the user could list GTA, Burglary and Personal/Other as subcategories. 10. UCRs in Subcategory- This is a listing of all UCR codes you want your report to display. 11. To Enter a Category Click on the Add button and enter the desired information then click the ok button. Repeat this process as many times as necessary. 12. To give your Categories a subcategory click on your desired Category to highlight it and then click on the add button in the sub-category field. Enter the desired field you wish to enter then click ok. Repeat this step as many times as necessary. Note: If you want to give a different Category sub-categories simply highlight the Category and repeat the process. 13. Now you will need to assign a UCR code(s) to the Sub-Categories this is done by highlighting the Category and then the sub-category you wish to enter the UCR code(s) for and then clicking on the Add button under UCRs in Sub-Categories. This will launch a window prompting the user to enter the desired Codes in an nnnn format. For example 0111 for a Homicide offense. You also have the ability to enter more than one code at a time if there is a sequential range you can enter it by using nnnn-nnnn or if you just want to enter separate codes you can use nnnn, nnnn. There is also a UCR code by keyword option clicking on this button with launch a window prompting you for a keyword this will enter in all UCR codes listed under the provided keyword. Repeat this process for all available subcategories. 14. The user can then select the Test button to see a preview of their report. Copyright 2014-Metro Technology Services, Inc Ver

168 Copyright 2014-Metro Technology Services, Inc Ver

169 When entered correctly a COMPstat report should look similar to the images provided. As you can see each of our entered categories have their corresponding subcategory. How to Run a COMPstat Report 1. From the main screen select Reports then COMPstat reports. 2. In the COMPstat screen select the report you wish to run by clicking on the report to highlight it. 3. Enter a date range you wish to report to display or the user can click on the Select a Date Range button and will be prompted with a drop down screen that offers options such as for the past 3 months, this year, last year, etc. 4. Once your desired fields are entered click on the Run Report button this will then display your COMPstat report. Note: COMPstat Reports also has the ability to use a map display if the user has the appropriate ARCGIS licensing software. How to Rename a COMPstat Report 1. From the Main screen select Reports then COMPstat reports 2. Highlight the desired report and click on the Rename button 3. A window will launch prompting the user to enter the new name for the report. Entered the desired change. 4. Click on OK. Copyright 2014-Metro Technology Services, Inc Ver

170 How to Edit a COMPstat Report 1. From the Main screen select Reports then COMPstat reports. 2. Highlight the desired report and click on the button labeled Change the Reports Content. 3. This will launch the COMPSTAT Report Content screen. 4. Make the desired changes 5. Click on the Red X in the top right hand corner of the COMPSTAT Report Content screen to save your changes. Clery Report Overview Clery Reports are used for College/University UCR type reports that outline all user defined UCR reportable crimes for the campus. This is then broken up into the listed patrol zones that the user has defined in the look up tables. Clery Reports are entered the exact same way as a COMPstat report the user can follow the same steps as a COMPstat report with the exception of launching the report itself which is found by going under Reports then clicking on Clery Report. Incident Report Overview This will allow the user to print different reports regarding the incidents recording in the Visual Alert Records Management System. Incident Details 1. From Reports Menu, select Incident Reports. 2. Select Incident Details. 3. Choose your search criteria: All Incidents, Incidents by Report Type, Incidents by UCR Code, Individual Incident. 4. Enter the Date Range and Time Period. 5. Select Display Involvements to see a preview of the Incidents or select Print to send them right to the printer. Copyright 2014-Metro Technology Services, Inc Ver

171 Incident Overview 1. From Reports Menu, select Incident Reports. 2. Select Incident Overview. 3. Choose your search criteria: All Incidents, Incidents by Report Type, Incidents by UCR Code, Individual Incident. 4. Enter the Date Range and Time Period. 5. Select the Output: Incident Headings Only, Entire First Page, or First Number of Lines of the First Page. 6. Select Display Involvements to see a preview of the Incidents or select Print to send them right to the printer. Hot Vehicles/Property Overview This feature will allow the user to report on and search for stolen property. Run a Hot Vehicles/Property List 1. From the Reports Menu, select Hot Vehicles/Property. 2. On the Search Screen, choose how you want to search: Make/Model Incident Date Serial Number Property Code Incident Number GBM Number 3. Enter the information you are searching for. 4. Select the Search button. 5. Highlight the property you wish to view. 6. Select Print above Results if you desire to have a printout. Copyright 2014-Metro Technology Services, Inc Ver

172 Missing Persons Overview This allows the user to search for any Missing Persons within the Visual Alert 2 software within a certain date range. How to Run a Missing Persons Report 1. From the Reports Menu, select Missing Persons. 2. Enter the Date Range to look for Missing Persons. 3. Select Run Report. 4. You will then be prompted if you want to preview to screen first. Click yes if you want to view the report before printing. Copyright 2014-Metro Technology Services, Inc Ver

173 Protective Orders Overview A protective order is a tool that must be carefully filled out in order to help provide adequate protection for victims of domestic abuse. Protective Orders 1. From the Reports Menu, select Protective Orders. 2. Choose how you want to search: Incident Number Issue Date Expire Date Sequence Number PFA Number Name. 3. Enter the information you are searching for. 4. Select Search. 5. Highlight the record you want to view. Copyright 2014-Metro Technology Services, Inc Ver

174 Run Shift Call Log The Shift Call Log report produces the number of incidents that an officer does in a date range and shows the Incident Number, Location, and Nature of Call as well as Vehicle Information (mileage and fuel). Add Shift Call Log\Officer 1. From the Reports Menu, select Shift Call Log. 2. Select the "Create a New Shift" button. 3. Enter the Shift Begin Date\Time and Shift End Date\Time and Remarks for the Shift. 4. Select the Save the New Shift button. 5. Select the Add button at the button to enter the Officer, Vehicle Number, Starting\Ending Mileage, Fuel and Start\End Time. 6. Select the Save button when finished. Search for a Shift 1. From the Reports Menu, select Shift Call Log. 2. Select the Search for a Shift button. 3. Enter the Date Range and select the Search button. 4. Highlight the Shift to view and press the Select button. Copyright 2014-Metro Technology Services, Inc Ver

175 Edit Shift Call Log\Officer 1. From the Reports Menu, select Shift Call Log. 2. Search for the Shift that you want to edit. 3. Select the Edit This Shift button. 4. Make the necessary changes and remember to select the Save the New Shift button. 5. You can also edit the officer in the shift by highlighting the officer and selecting the Edit button. Make the necessary changes to the officer and select the Save button when finished. Officer Activity Report Overview This will allow the user to report on the entries made into the Officer Activity Module. The following lists a definition of the reports that can be made. Officer Detail Report: This report will print out every officer activity entry entered and provide a grand total for time spent for each officer stipulated over the entered date and time range. Summary Report: This report will summarize all common activities and provide a grand total for time spent for each officer stipulated over the entered date and time range. Department Code Report: This report will summarize all common activities and provide a grand total for the entire department over the date and time range specified. Run Officer Activity Report 1. From the Reports Menu, select Officer Activity. 2. Choose either to include all officers or select a particular badge. 3. Enter the date range for this report. 4. Enter the time range for this report. (optional) 5. Select individual codes or place a check next to Include All Activity Codes. 6. Place a check next to the details you want to include in the report: Include Officer Detail, Include Summary Report, and/or Include Departmental Totals. 7. Select your output: Printer or Screen. 8. Select Run button. Copyright 2014-Metro Technology Services, Inc Ver

176 UCR Report Overview The Uniform Crime Reporting system generates all UCR reports according to standards established by the FBI. The system allows for the generating of UCR reports for ANY month prior to the current month and the ability to generate interim reports for the current month. Interfaces with the incident reporting and stolen property systems to calculate and produce UCR report information. Provides all UCR reports in exact Pennsylvania format. Output meets approved for submission by several states. Provides the ability to have the UCR generated to an ASCII file that can be used to submit the report on a diskette to the Pennsylvania state police. UCR Tabulate 1. From the Reports Menu, select UCR Reports. 2. Select which month/year you wish to run the UCR Report. 3. Choose which report to run, or select all. 4. Select the Tabulate Report button, wait for report to tabulate. 5. Select OK when prompted, Tabulation Complete. UCR/Audit Report 1. From the Reports Menu, select UCR Reports. 2. Select the Output/Edit Tab. 3. Select which reports you wish to output. 4. Select the format (UCR, Audit) Audit report will determine if the information is correct for the Return form that you are on. If the information is incorrect it will tell you the Incident Number and the reason for the error. If the Audit Report shows up blank for every Return form then you can proceed to the UCR Report Format and prepare for uploading to the state. 5. Select the output (Printer or Screen) 6. Press the Output button Reminder: UCR Report must be tabulated first. Copyright 2014-Metro Technology Services, Inc Ver

177 UCR Edit 1. Tabulate the report. 2. Select the Output/Edit Tab. 3. Select which reports you wish to output. 4. Select the format: UCR. 5. Select the output: Edit. 6. Select the Output button. 7. Select Open. 8. Highlight the line you wish to edit by clicking on it once. 9. Select the Edit button. 10. Manually type in the new values in the appropriate boxes. 11. Select Save when finished. NOTE: If you re-tabulate the report your changes will be lost. Users List This will print the list of all users in the Visual Alert 2 software. In addition you have the option to include their permissions on the report. 1. From the Reports Menu, select Users List. 2. Check the box to include permissions. 3. Select Print button. Security Group List Report The Security Group list report automatically generates a printout listing all available security groups and who belongs to them. 1. From the main screen click on Reports then Security Group list 2. The User will then be prompted if they want to Preview on screen first If you want to see an image of the list before printing click the yes button. 3. The Security Group list will then be automatically generated for you to review 4. When done click on the Red X at the top right hand corner of the Report Viewer window. Copyright 2014-Metro Technology Services, Inc Ver

178 System Access Log Overview This log keeps track of every movement that user does within the Visual Alert 2 software. 1. From the Reports Menu, select System Access Log. 2. Enter the Date Range. 3. Set the Print Order to Date or User Name. 4. Select Execute button when finished. Copyright 2014-Metro Technology Services, Inc Ver

179 Wanted Persons Overview This function allows the user to search for any Wanted Persons in the Visual Alert 2 software. Wanted Persons Report 1. From the Reports Menu, select Wanted Persons. 2. Choose how you want to search: Name, Incident Number, Warrant Date or Warrant Number. 3. Enter the information you are searching for. 4. Select Search 5. Highlight the record you want to view. 6. Select Print Above List for a print out. Copyright 2014-Metro Technology Services, Inc Ver

180 Warrant List Overview This function allows the user to create a Warrant List Report based on Outstanding Warrants, Served Warrants or All Warrants. Warrant List Report 1. From the Reports Menu, select Warrant List. 2. Select which Report you would like to run. (Outstanding Warrants, Served Warrants or All Warrants.) 3. Select the order by which the information will be reported. 4. Select the output: Screen or Printer. 5. Select the Execute button. Parking Permits Reports Overview This will allow the user to report on entries and information recorded into their Parking Permit Module. Run Account History Report 1. From the Reports Menu, select Parking Permit Reports. 2. Select Account History. 3. Enter a range of account numbers you are running the reports for. 4. Select Run Report. Copyright 2014-Metro Technology Services, Inc Ver

181 Run Card/Permit Listing Report 1. From the Reports Menu, select Parking Permit Reports. 2. Select Card/Permit Listing. 3. Enter the Location Code (leave it blank for ALL locations). 4. Choose your sorting method: Account Number or Permit Number. 5. Select Run Report. Run Past Due Account List 1. From the Reports Menu, select Parking Permit Reports. 2. Select Past Due Account List. 3. Enter the Due Date. 4. Select the Run Report. Run Permit Listing Report 1. From the Reports Menu, select Parking Permit Reports. 2. Select Permit Listing. 3. Select Report by: Permit Number or Location. 4. Enter Permit Numbers From to Through. 5. Enter the Location Code (leave it blank for ALL locations). 6. Select the Run Report. Run Transaction List 1. From the Reports Menu, select Parking Permit Reports. 2. Select Transaction List. 3. Choose how you want to run the report: Paid Transactions, Unpaid Transactions, Transactions without Lot Assignment, or All Transactions. 4. Enter the date range for this report. 5. Select Run Report. Copyright 2014-Metro Technology Services, Inc Ver

182 Parking Enforcement Reports Overview This section encompasses all reports dealing with the entries made in the Parking Enforcement Module. Tickets Report Overview This section encompasses all reports dealing with the entries made in the Parking Enforcement Module. Assigned - This report will allow the user to print out a comprehensive listing of all tickets that have a status of assigned. Excused / Voided / Suspended - This report will allow the user to print out lists of specially handled tickets including those with a status of excused, voided or suspended. Issued - This section under Parking Enforcement Reports will allow the user to report on all tickets recorded in the system with an Issued status. Paid - This report will allow the user to print out a comprehensive listing of all tickets that have a status of paid (Please note that this does not include paid citations). Unissued - This report will allow the user to print out a comprehensive listing of all tickets that have a status of unissued. How to Run The Assigned Report 1. From the Reports Menu, select Parking Ticket Reports. 2. Select Assigned. 3. Enter the Date Range and Officer Range that the Tickets were Assigned. 4. Choose a Registered State, or blank for all States. 5. Choose your Sort Order. 6. Select Run Report. How to Run the Excused / Voided / Suspended Report 1. From the Reports Menu, select Parking Ticket Reports. 2. Select Excused/Voided/Suspended. 3. Enter the date range that the tickets were issued. 4. Choose a Report Type (Excused Tickets, Voided Tickets, Suspended Tickets, or Unissued Tickets). 5. Choose your Sort Order. 6. Select Run Report. Copyright 2014-Metro Technology Services, Inc Ver

183 Issued Report Overview This section under Parking Enforcement Reports will allow the user to report on all tickets recorded in the system with an Issued status. The report can be generated in the following three formats: By Location - Will allow the user to print all issued tickets at specified locations over a particular date range. Count - Will allow the user to print out a total of how many tickets each officer has issued and grand total them as well over a particular date range. Detailed listing - Will allow the user to print a more detailed listing of the abovedescribed count report, as it will display more detailed information for each specific ticket. How to Run the Issued Tickets Report 1. From the Reports Menu, select Parking Ticket Reports. 2. Select Issued 3. Then Selected either By Location/Count/Detailed Listing 4. Enter in the desired information. 5. Click on the Run Report button. Paid Tickets Report This report gives a detailed listing of paid tickets in the users system. This report will allow the user to run reports for the following; Paid Tickets Underpaid Tickets Overpaid Tickets Paid Citations All of the Above The user can also run the report for a desired date range and even sort the report by the following options: Ticket Number Issued Date License Cited Date Badge Paid Date Assigned Date How to Run the Paid Tickets Report 1. From the main screen go to Reports, select Parking Ticket Reports 2. Select Paid 3. An Explorer window will open for the user to enter the type of Report they want, the date range of the report and the sort order desired. 4. Click Run Report Copyright 2014-Metro Technology Services, Inc Ver

184 5. The user will then be prompted if they wish to preview to screen first. Click Yes if you wish to just view this report on the screen. Scofflaw Listing The Scofflaw Listing report allows the user to get a list of violators who have an excess of a user-defined amount of tickets. 1. From the Reports Menu, select Parking Ticket Reports. 2. Select Scofflaw Listing. 3. Enter the date range that the tickets were issued. 4. Enter an amount of tickets that the violators have an in excess. 5. Choose whether to include Cited Tickets. 6. Choose your output (Printer, Screen, Data for Handhelds or Manual Entry). 7. Select Run Report. Unissued 1. From the Reports Menu, select Parking Ticket Reports. 2. Select Unissued. 3. Select either Issued Date or Excused Date and then enter the date range. 4. Choose a Report Type (Excused Tickets, Voided Tickets, Suspended Tickets, or Unissued Tickets). 5. Choose your Sort Order and select Run Report. Copyright 2014-Metro Technology Services, Inc Ver

185 Copyright 2014-Metro Technology Services, Inc Ver

186 UTILITIES Copyright 2014-Metro Technology Services, Inc Ver

187 System Maintenance Utilities Overview This option will allow the user to maintain, alter and update their department's databases that comprise the Visual Alert 2 Records Management Software. Lookup Table Maintenance Lookup Tables are the information that you see when selecting an item from the drop down menus throughout Visual Alert 2. You can modify these tables to fit your departments needs. How to Add/Edit Entries to the Lookup Tables 1. From the Utilities Menu, select System Maintenance Utilities. 2. Select Lookup Tables. 3. You may now select which lookup table you wish to view by using the drop down arrow next to select file. 4. In the drop down list, it will give you the name of the file along with a short description of the information contained in that file. 5. Highlight the file you wish to use. 6. Type in the code you wish to add to the table where it says "Enter the Code and Description and press Insert. 7. Press Insert. 8. The entry will now show up in the table. 9. To Delete a Code in the Lookup Tables, select the code and press the Delete button next to it. 10. Select Close This Window, this will save any changes to the table. Note: In some cases you will need to restart the Visual Alert 2 program for your changes to take effect. Copyright 2014-Metro Technology Services, Inc Ver

188 Badges This function allows you to maintain your Badge table. You can Add, Edit, or Delete badges with this function. 1. From Utilities Menu, select System Maintenance Utilities. 2. Select Badges. 3. To add badges select the Add New Badge button. 4. Enter the badge number, name, MPOETC#, mark them as Active\Inactive and decide whether or not their Citation needs to be approved. If they are marked as Active then their badge and name will display in the Reporting Officer list when creating an Incident Report. If marked Inactive then they will not display. A Copyright 2014-Metro Technology Services, Inc Ver

189 reason to mark someone Inactive would be if they have Retired or left the department. 5. To edit a badge, select the officer and then select Edit Current Badge button. 6. Make the required changes and remember to select the Save button when finished. 7. To delete a badge, select the officer and then select Delete Current Badge button. You will be prompted again if you want to delete the badge, select Yes. You cannot delete a badge that is attached to an Incident Report. Crime Codes This utility allows you to maintain your Crime Codes table. The Crime Codes table consists of Criminal (18), Controlled Substance (35), Liquor Law (47) and Vehicle Codes (75). This list can also maintain your Township Ordinances. Copyright 2014-Metro Technology Services, Inc Ver

190 Adding a Crime Code 1. From the Utilities Menu select System Maintenance Utilities. 2. Select Crime Codes. 3. Select Add New Code. 4. Enter the Title, Section, Subsection, Keyword, UCR 1 and 2 if applicable, Description of the code and the Narrative of the code. 5. Select Save New Code button when finished. Edit a Crime Code 1. From the Utilities Menu select System Maintenance Utilities. 2. Select Crime Codes. 3. Select Edit Current Code. 4. Edit the Title, Section, Subsection, Keyword, UCR 1 and 2 if applicable, Description of the code and the Narrative of the code. 5. Select Save Changes button when finished. Delete a Crime Code 1. From the Utilities Menu select System Maintenance Utilities. 2. Select Crime Codes. 3. Select Delete Current Code. 4. You ll be prompted, Are you sure you want to Delete? 5. Select Yes. Update from Master Table Updating from the master will allow the user to import updated crimes codes that are supplied via updates to the Visual Alert 2 software. This is done through the Crime Code Maintenance utility. How to access the Update from Master Table screen: 1. From the Main startup screen select Utilities then System Maintenance Utilities. 2. Select Crime Codes this will launch the Crime Code Maintenance window 3. Click on the Update from Master button. This will launch the Master Code screen. Copyright 2014-Metro Technology Services, Inc Ver

191 Updating the Crimes Code from the Master Table: 1. From the Main startup screen select Utilities then System Maintenance Utilities. 2. Select Crime Codes this will launch the Crime Code Maintenance window 3. Click on the Update from Master button. This will launch the Master Code screen. 4. Filter for Additions only to display only the updated codes in the Master table section. 5. Click on the Add All button. This will import the updated crime codes into your local table. 6. Click on the Exit and Save Button Letter Formats This utility allows you to design letters for Parking Enforcement and Alarms. These letters are then sent out to those who are in violation of not paying their parking ticket or false alarm activation. Creating a Letter 1. From the Utilities Menu select System Maintenance Utilities. 2. Select Letter Formats. 3. Choose Alarms or Parking Tickets. 4. Select Add New button and give the letter a name. Reset Passwords This function allows you to log users out of Visual Alert when the system views them as logged in when they are actually not. (Note: This function is usually used when a user gets the following errors when logging on: 1. User already logged into system 2. Number of Licenses is exceeded.). 1. Login to the software with the User name RESET and the password PASSWORD. 2. From Utilities Menu, select System Maintenance Utilities. 3. Select Reset Password. 4. In the drop down menu select which User ID the system will not allow you to log in as and click Reset. 5. It will tell you the reset process is complete and click OK. 6. Then log in as the user you just reset. Reset Form Positions This program will reset the initial screen position of all your forms to their default position. Copyright 2014-Metro Technology Services, Inc Ver

192 Report Form Maintenance This function allows you to modify your Citation Form and Fingerprint Cards so that the data is aligned in the correct fields. 1. From Utilities Menu, select System Maintenance Utilities. 2. Select Report Form 3. Select which Report you would like to modify and then select the Modify Report button. 4. This will open the Report Designer and you can adjust the field so that the data is aligned in the correct fields. 5. Select the Red X to exit the Report Designer and you will be prompted, Do you want to save changes to Report Designer. Select Yes. 6. Roll Back button will show a list of files which holds the dates and times of when you modified that particular report you have selected. 7. Print Test will show where the data will printout if were actually doing a Fingerprint Card or Citation. 8. Select Exit when you are done. ID Scanner Configuration This Utility allows the user to configure an ID scanning system if connected to the system. To access click on Utilities, select System Maintenance Utilities then select ID Scanner Configuration. Copyright 2014-Metro Technology Services, Inc Ver

193 Add Miscellaneous Persons/Business This function allows you to add a person to the Superperson file without having to create an incident report. Note: Creating a Miscellaneous Person does give the option to generate an Incident Number. 1. From the Utilities Menu, select Add Miscellaneous Person. 2. Enter all pertinent information. 3. Select the Save button when finished. 4. You will be prompted, Do you want to create new incident and name record, also. If you select Yes then Alert will generate an Incident Number, the Superperson Record and a Name Record. If you select No then Alert will just generate the Superperson Record. Superperson Caution Text Maintenance This Function allows the user to generate a SuperPerson Caution for an individual without going through an incident report. 1. From the Utilities Menu click on SuperPerson Caution Text Maintenance. 2. This will bring up the SuperPerson Caution Text Maintenance form. Unlike via the Incident report the user will have to perform a SuperPerson Search for the individual in question. 3. Select the individual you wish to add the warning to. 4. Enter in your starting date, ending date and caution text. Copyright 2014-Metro Technology Services, Inc Ver

194 5. Save the Caution. Note: If the person does not have a SuperPerson record you will need to add the individual via the Add a Misc Person/Business utility first. Copy Incident This function allows you to make a copy of a particular incident that has already been entered and saved. This will leave the original incident in the system but will also make a copy of it with matching information. It is important to note that either the municipality or incident number must be different in the copied incident. 1. From Utilities Menu, select Copy Incident. 2. Enter the Old Municipality and Old Incident Number then enter the New Municipality and New Incident Number. 3. Select the Copy button. Create Related Incident This function allows you to make a cross-related incident to one that has already been entered and saved. This will leave the original incident in the system but will also make a cross-related incident that contains the same General Information and persons but a different UCR code. 1. From Utilities Menu, select Create Related Incident. 2. Enter the correct Municipality and Incident Number. 3. Enter the New UCR Code for the New Incident. 4. Enter the New Badge assigned to the New Incident. 5. Select the Create button. Cross Reference Related Incident This function allows you to create a printout of all incidents that are cross-related 1. From Utilities Menu, select Cross Reference Related Incident. 2. Select Output, either Screen or Printer 3. Select the Execute button. Parking Enforcement Utilities Overview This area of the program will allow you to maintain and run basic functions involving parking enforcement. Copyright 2014-Metro Technology Services, Inc Ver

195 Violation Codes Provides a complete listing of the current Parking Violation codes in the system and allows the user to Add, Edit or Delete the current codes. How to Look up Parking Violation Codes 1. From the Utilities Menu, select Parking Utilities. 2. Select Violation Codes. 3. This will launch the Violation Codes Window which will give a display of all current Parking Violation Codes. How to Add a Parking Violation Code 1. From the Utilities Menu, select Parking Utilities. 2. Select Violation Codes. 3. This will launch the Violation Codes Window which will give a display of all current Parking Violation Codes. 4. Click on the Add a New Code Button. The User will then be prompted Do you want to set the expiration date of this record and create a new violation from this record? Click yes or no depending on your requirements. 5. Enter in all relevant information. 6. Click the Save New Code Button. How to Edit a Parking Violation Code 1. From the Utilities Menu, select Parking Utilities. 2. Select Violation Codes. 3. This will launch the Violation Codes Window which will give a display of all current Parking Violation Codes. 4. Highlight the desired Violation Code and click on the Edit Current Code Button. 5. Change all relevant information. 6. Click the save Current Code Button. How to Delete a Parking Violation Code 1. From the Utilities Menu, select Parking Utilities. 2. Select Violation Codes. 3. This will launch the Violation Codes Window which will give a display of all current Parking Violation Codes. Copyright 2014-Metro Technology Services, Inc Ver

196 4. Highlight the desired Violation Code and click on the Delete Current Code button. You will be prompted Are you sure you want to delete this Violation Code? 5. Click yes. Archive Finalized Tickets Archives ticket records that are paid and finalized. 1. From the Utilities Menu, select Parking Utilities. 2. Select Archive Finalized Tickets. 3. Fill in Archive as of Date. 4. Select Archive. Copyright 2014-Metro Technology Services, Inc Ver

197 Export DMV Data This function will allow the user to create a disk\file for the Department of Motor Vehicles requesting vehicle registration information. Pennsylvania Export 1. From the Utilities Menu, select Parking Utilities. 2. Select Export to DMV. 3. Fill in the dates for the tickets you wish to put on the file. 4. Specify either to disk or Other Folder 5. If you select Other Folder you will get the following screen 6. Click on the ellipses and specify where you would like to save the file. 7. Select Export. Import DMV Data This function will allow the user to import the owner information requested from the Department of Motor Vehicles from a 3.5 floppy disk or attachment. 1. From the Utilities Menu, select Parking Utilities. 2. Select Import from DMV. 3. Click on Import. 4. In the open dialog box that appears specify where the file is located on the PC and click on open. 5. Once you select the file Alert will automatically auto-populate the ticket owner information. Once completed the user will have the option to print out a copy of the file for their records. Copyright 2014-Metro Technology Services, Inc Ver

198 Statute of Limitation Purge Allows the user to purge their parking enforcement system of any cited and/or un-cited tickets that exceeds their Statute of Limitation. 1. From the Utilities Menu, select Parking Utilities. 2. Select Statute of Limitation Purge. 3. Enter the "Purge as of Date" for cited tickets and all other tickets. 4. Select Purge. Uploading Crash Reports to PennDOT Overview This feature in VA2 will allow the user to electronically send their crash reports to PennDOT and also check on any reports that have been sent back with errors. How to Send Crash Reports to PennDOT 1. From the main screen select Utilities then Upload Crash Reports to PennDOT 2. This will launch the upload window. 3. Search the system for any available Crash Reports by entering the desired information and clicking on the Search Button. 4. This will display all related Reports click on the blank box next to the desired reports. 5. Click on the Send to PennDOT button. How to check for any reports that have been sent back by PennDOT with Errors. 1. From the main screen select Utilities then Upload Crash Reports to PennDOT 2. This will launch the upload window. 3. Click on the Download Errors from PennDOT button. Copyright 2014-Metro Technology Services, Inc Ver

199 Alarm Utilities Overview This function will allow the user to print their Custom Alarm Letter and print Alarm Invoices. Print Alarm Invoices 1. From Utilities Menu, select Alarm Utilities. 2. Select Print Alarm Invoices. 3. Select radio dial for All Alarm Accounts or Specific Alarm Accounts. 4. Select Execute button. Print Alarm Custom Letters 1. From Utilities Menu, select Alarm Utilities. 2. Select Print Custom Letters. 3. Select radio dial for All Alarm Accounts or Specific Alarm Accounts. 4. Select the letter that you want to send out from the Select Letter Format dropdown. 5. Select Execute button. Copyright 2014-Metro Technology Services, Inc Ver

200 Reset Alarm Activations YTD This function will allow the user to reset alarm activations for every account entered in the system for the current year. 1. From Utilities Menu, select Alarm Utilities. 2. Select Reset Alarm Activations YTD. Alarm System Setup This part of the program will allow the user to maintain the general departmental information regarding their alarm enforcement module. This includes false alarm fine schedules and system letter printouts. 1. From the Utilities Menu, select Alarm Utilities. 2. Select Alarm System Setup. From this menu you can review the following options: Select whether you wish the system Alarm Account Numbers to be automatically generated. Select the period to which to count false activations. Enter the number of allowed false activations for the established period Enter the net payment terms Enter or alter invoice header/ footers You can also add or delete entries to your fine schedule and then create a custom invoice letter to send those with false alarm activations. Adding an Entry to the Fine Schedule 1. From the Utilities Menu, select Alarm Utilities. 2. Select Alarm System Setup. 3. Select the Add button. 4. Select the property type from the drop down menu. 5. Select the starting and ending activation this particular fine applies to 6. Choose the letter that will print for these false activations 7. Enter the fine that applies 8. Click on the Close This Window button. Copyright 2014-Metro Technology Services, Inc Ver

201 Deleting an Entry from the Fine Schedule 1. From the Utilities Menu, select Alarm Utilities. 2. Select Alarm System Setup. 3. Click to the left of the desired entry so that there is a black arrow next to it 4. Select the Delete button. Purge Utilities Overview This option will allow you to both purge your system log, officer activity and alarm activations. Purge Alarm Activations This process displays the date range for all of the activations currently in your Alarm System and allows you to enter a date range for which records are to be removed completely from your system. Note: Once deleted, this information will be permanently removed. 1. From Utilities Menu, select Purge Utilities. 2. Select Alarm Activations. 3. In the box labeled Current Activation Date Range it will show how long you have been using the Alarm Activations. Copyright 2014-Metro Technology Services, Inc Ver

202 4. In the box labeled Please Enter the Purge Date Range, enter the Date Range of the Activations that you would like to have removed. 5. Select the Purge button. Purge Officer Activity This process displays the date range for all of the officer activity currently in your Alert System and allows you to enter a date range for which records are to be removed completely from your system. Note: Once deleted, this information will be permanently removed. 1. From Utilities Menu, select Purge Utilities. 2. Select Officer Activity. 3. In the box labeled Current Officer Activity Date Range it will show how long you have been using the Officer Activity. 4. In the box labeled Please Enter the Purge Date Range, enter the Date Range of the Officer Activities that you would like to have removed. Purge Access Log This process displays the date range for all of the security history currently in your Alert System and allows you to enter a date range for which records are to be removed completely from your system. Note: Once deleted, this information will be permanently removed. 1. From Utilities Menu, select Purge Utilities. 2. Select Access Log. 3. In the box labeled Current Security History Date Range it will show how long you have been using the Alert System. 4. In the box labeled Please Enter the Purge Date Range, enter the Date Range of the Security History that you would like to have removed. 5. Select the Purge button. Reassign Utilities Overview This option will allow the user to reassign persons, citations and vehicles in your Superperson file related to PID's and VID's. Reassign PID (Merge) 1. From the Utilities Menu, select Reassign Utilities. 2. Select PID. 3. Type in the first and last name of the person that is being displayed in your system more than once and select the Search button. Copyright 2014-Metro Technology Services, Inc Ver

203 4. Those two (or more) people will be displayed. Select the checkbox for Set as Main to the person they will all be reassigned to. Then select the checkbox for Reassign to the other names so they can be merged into the Main Name Select Reassign. Reassign VID This function will allow you to append the problem of having one vehicle listed as two separate units. 1. From the Utilities Menu, select Reassign Utilities. 2. Select VID. 3. Search and find the vehicle with the problem. 4. Those two (or more) vehicles will be displayed. Select the checkbox for Set as Main to the person they will all be reassigned to. Then select the checkbox for Reassign to the other names so they can be merged into the Main Name. 5. Select Reassign. Reassign Citation This function allows the user to reassign a citation to a different incident. 1. From the Utilities Menu, select Reassign Utilities. 2. Select Citations. 3. Search for the Citation. 4. Select the Incident in which the Citation will be reassigned. 5. Select Reassign. Separate PID This function will allow you to append the problem of having a list of one individual in an instance that there should be two. In other words data is showing under one person's name that is completely unrelated. 1. From the Utilities Menu, select Reassign Utilities. 2. Select Seperate PID. 3. Enter the person and select the Search button. Copyright 2014-Metro Technology Services, Inc Ver

204 4. Check the persons to be reassigned and check which record you wish to be the main person. 5. Select the Split button. Separate VID This function will allow you to append the problem of having a list of one vehicle in an instance that there should be two. In other words data is showing under one vehicle that is completely unrelated. 1. From the Utilities Menu, select Reassign Utilities. 2. Select Separate VID. 3. Enter the vehicle and select the Search button. 4. Check the vehicles to be reassigned and check which the main vehicle is. 5. Select the Split button. Copyright 2014-Metro Technology Services, Inc Ver

205 Copyright 2014-Metro Technology Services, Inc Ver

206 MY CALLS Copyright 2014-Metro Technology Services, Inc Ver

207 My Calls Overview My Calls Menu is designed to show officers all calls through CAD (Computer Aided Dispatch) or reports assigned to their badge number. Once logged into Visual Alert 2, select the My Calls Menu and this window will appear. The user can display calls from Most Recent, Past 7 Days, Past 14 Days, Past 21 Days, Past 30 Days or All Calls by selecting the appropriate radio dial at the bottom of the screen. Window Displayed with Visual ALERT CAD. Copyright 2014-Metro Technology Services, Inc Ver

208 Window Displayed without Visual ALERT CAD Open CAD Calls This window displays all calls from CAD that have not been cleared by the dispatcher. Officers are allowed to start reports without having a dispatcher clear the call. They can do this by double clicking on a call. The officers will notice once they are in the incident report that they can t change certain information. Note: This window only displays with Visual ALERT CAD. Copyright 2014-Metro Technology Services, Inc Ver

209 My New Calls This window displays all calls that have been assigned to the Officer s badge specifically. Once again to view the report you can double click on it. Note: This window only displays with Visual ALERT CAD. My Calls That Require Attention This window displays all reports the Officer started but upon review by a Supervisor have been marked as Unapproved because information may be missing or incorrect such as No Narrative or No Persons. Once again to view the report you can double click on it. All Calls This window displays all reports that an officer has ever had in the Visual Alert 2 RMS. Copyright 2014-Metro Technology Services, Inc Ver

210 INCIDENT MANAGEMENT Copyright 2014-Metro Technology Services, Inc Ver

211 Incident Management The Incident Management Utility gives the Departments Supervisors the ability to manage all Incident Reports. Incident Management includes Roll Call, Calls Awaiting Approval and Calls Referred to Groups. Roll Call The ability to show officers coming onto their shift about previous reports they should be alerted to. Roll Call will look at any Incident Report where the Incident Date falls in the Starting Date\Time to Review. You can mark a report for Roll Call on the Incident Report by selecting the check box Include for Roll Call. 1. Click on Incident Management then select Roll Call. 2. Enter the Starting Date/Time to Review then select the Search button. 3. By default the results will display reports marked for Roll Call. If you want to review all reports select the check box Show All. Double click on any report to view in its entirety. To exit the form, select the Close Window button. Copyright 2014-Metro Technology Services, Inc Ver

212 Calls Awaiting Approval A Management Utility that displays the reports done by officers waiting for Approval status. A report can be Approved, Unapproved or Approved\Referred to a Group. Reports here can also be sent to Roll Call. This utility comes with two aging reports, Incidents Not Yet Submitted and Number of Unapproved Incidents Not Yet Resubmitted. 1. Click on Incident Management. 2. Click on Calls Awaiting Approval. 3. Select which Display Calls from you want to view. Most Recent, Past 7 Days, 14 Days, 21 Days, 30 Days or All Calls. 4. Click the Search Button. 5. Double click on any report to view in its entirety. To exit the form, select the Close Window button. Copyright 2014-Metro Technology Services, Inc Ver

213 Approval Status This status window will display whether a report has been Unapproved, Approved/Referral or Approved. 1. To select a Status, select the Edit button. 2. If you want to Approve the report(s) select the Approved button and then select the Save button. Once saved the status window will display who and when the report(s) was Last Approved as shown above. 3. If the report(s) does not meet your requirements for Approval then the user can select the Unapproved button. When the Unapproved button is selected a new window will display prompting you for the reason the report(s) are being Unapproved. 4. Type in your Unapproval Reason and select Close This Window to Save and exit the form. Select the Save button to save your Unapproval Status. 5. The Approval Status window will display when and who Last Unapproved the report(s) and their reason as shown below. 6. All Unapproved reports will be sent to the Reporting Officers My Calls screen. Copyright 2014-Metro Technology Services, Inc Ver

214 Note: The History button tracks the Approval process for a report(s). The History is a printable report. 7. If the report(s) meets your approval requirements but you would to like to refer the report(s) for further investigation then select the Approved/Referral button. This will prompt the user to select the Referral Group(s) and the Referral Reason. 8. Select the check box for each group that you want the report referred to. 9. Enter your Referral Reason(s). 10. Select Close this Window to Save and exit the form. 11. Select the Save button to save the Approved/Referral Status. 12. The Approval Status window will display when and who last referred the report(s) and their reason as shown above. Copyright 2014-Metro Technology Services, Inc Ver

215 Calls Awaiting Approval Reports 1. Incidents Not Yet Submitted This report will display all reports that have not been submitted for Approval. The report will display the Reporting Officer, Incident Number, UCR Code and Description, Report Date and Age of the report in days. 2. Number of Unapproved Incidents Not Yet Resubmitted This report will display all reports that have been marked as Unapproved and sent back to the Reporting Officer but have not been corrected and Resubmitted for Approval. The report will display the Reporting Officer, Incident Number, UCR Code and Description, Unapproved Reason, Report Date, Unapproved Date and Age of the report in days. Copyright 2014-Metro Technology Services, Inc Ver

216 Calls Referred to Groups Reports that were referred to group(s) in the Approval process will be displayed in this utility. Such group(s) could be Chief of Police, Special Operations or Investigations Unit. The maximum number of groups is ten and can be setup by your Visual ALERT System Administrator. Only groups that you are a member of will be displayed. 1. Click on Incident Management. 2. Click on Calls Referred to Groups. 3. Select the Group(s) you would like to view. 4. Select which Display Calls from you want to view. Most Recent, Past 7 Days, 14 Days, 21 Days, 30 Days or All Calls.. 5. Click the Search Button. 6. Double click on any report to view in its entirety. To exit the form, select the Close Window button. Copyright 2014-Metro Technology Services, Inc Ver

217 Copyright 2014-Metro Technology Services, Inc Ver