B Polling Interface

Transcription

1 Your Partners in Network Alarm Management B Polling Interface USER MANUAL Visit our website at for the latest PDF manual and FAQs. July 31, 2006 D-OC-UM Firmware Version 1.0B

2 Revision History 7/31/ B Polling Interface User Manual released. Corrected 485B connector pinout mistake. 7/25/ B Polling Interface User Manual released. Supports firmware version 1.0B. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied without prior written consent of DPS Telecom. All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied, transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without prior written consent from DPS Telecom, except as required by United States copyright laws DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this manual.

3 Contents Visit our website at for the latest PDF manual and FAQs 1 Introduction Shipping List Specifications Installation Tools Needed Mounting Power Connection Network Connections Craft Port Jumper Options Front Panel Operation Updating Firmware Preparing the Polling Interface for Firmware Update Updating Firmware with ComloaderW Updating Firmware with DPSLoad Rebooting the Polling Interface Technical Support...10

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5 1 1 Introduction Fig. 1. The Polling Interface. The DPS Telecom B Polling Interface interfaces a two-wire RS-232 data port to a switched-carrier RS-485B data port B Polling Interface RS-232 Port RS-485B Port IAM-5 Protection Switch Fig. 2. The Polling Interface mediates serial data between the IAM-5 and a Protection Switch control port.

6 2 2 Shipping List While unpacking the Polling Interface, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) BPolling Interface D-PK-POLIN User Manual D-OC-UM Warranty Card DB9M-DB9F Download Cable 6 ft. D-PR A-04 23" Rack Ears 19" Rack Ears Eight 3/8" Ear Screws and Eight Lock Washers Four Rack Screws ½ Amp GMT Fuse Pads 3 Specifications Dimensions: 1¾"H x 17"W x 6"D (4.45 cm x cm x cm) Mounting: 19" or 23" rack Power Input: 48VDC ( 40 to 70 VDC) Current Draw: 65 ma

7 3 Fuse: ½ amp GMT Interfaces: 1 female DB25 RS-232 port 1 male DB25 RS-485B port 1 female DB9 craft port Visual Interface: 6 bicolor LEDs Operating Temperature: F (0 60 C) Operating Humidity: 0% 95% noncondensing 4 Installation 4.1 Tools Needed To install the Polling Interface, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard Screwdriver Computer 4.2 Mounting Fig. 3. The Polling Interface can be flush or rear-mounted. The Polling Interface can be mounted in a 19" rack or a 23" rack by using different rack ears for each size. Two rack ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Figure 3.

8 4 4.3 Power Connection Power Barrier Strip AWG, 18 AWG maximum -Batt GND Red wire to Black wire to Ground -48VDC always a negative Power Supply FRM GND Grounds device to make neutral Fig. 4. Polling Interface Power Connection To connect the Polling Interface to a power source, follow these steps 1. Remove the fuse from the front panel and turn off the power supply when connecting the power from the power lead. 2. Connect a 48 VDC line to the BATT terminal and the ground to the GND terminal. 3. For earth/frame grounding, connect a copper wire to the FRM GND terminal. (DPS Telecom recommends at least a 14 gauge wire.) Connect the other end of the wire to an earth/frame ground. 4. Turn on main power with the Polling Interface fuse still removed. 5. Connect the black common lead of a volt meter to ground and the red lead to BATT. The meter should read the battery level ( 43 to 53 VDC). If not, check your power supply. 6. Do not reinsert the Polling Interface's fuse (powering up the unit) until all other connections have been made.

9 5 4.4 Network Connections RS-485B Port RS-232 Port (to Protection (from T/MonXM) Switch) Fig. 5. Polling Interface rear panel connections. Power Connection The Polling Interface's two DB25 network connectors are located on the back panel, as shown in Figure 5. Connect the Protection Switch to the male DB25 connector labeled "485B." Pinouts for the 485B connector are shown in Figure 6. RX RX+ TX TX Pin Signal 2 TX - 3 TX + 5 RX - 6 RX + Fig B connector pinout. Connect the IAM-5 or T/MonXM WorkStation to the female DB25 connector labeled "COM." Pinouts for the RS-232 connector are shown in Figure 7. CTS RTS GND RXD TX 4 3 GND DTR Fig. 7. RS-232 connector pinout. Pin Signal 1 GND 2 RXD 3 TXD 4 CTS 5 RTS 7 GND 20 DTR

10 6 5 Craft Port Fig. 8. Polling Interface Craft Port. The Polling Interface's DB9 craft port is located on the front panel. The craft port is used to connect a PC to the Polling Interface for firmware downloads. To connect to the craft port, use the included DB9M-to-DB9F download cable. Note: The craft port and the RS-232 port use the same circuit. Connecting to the craft port disables all RS-232 polling on the leg connected to the Polling Interface. Before connecting a PC to the craft port, disconnect the RS-232 connection on the back panel. Pinouts for the craft port are shown in Figure 9. RX TX DSR GND RTS CTS Pin Signal TX RX DSR GND CTS RTS Fig. 9. Polling Interface craft port pinout.

11 7 6 Jumper Options Jumper 21: Keep closed for converter mode Jumper 26: Open for normal operation (default) Close for firmware download Fig. 10. Polling Interface PC board showing user-adjustable jumper options. There are two user-adjustable jumper options for the Polling Interface. When your Polling Interface is shipped from the factory, both jumpers are set to the correct positions for ordinary operation. However, it is a good idea to check the unit before installation to make sure the jumpers are in the correct locations. If you ever have trouble with your Polling Interface, first check to make sure the jumpers are in the correct position. Jumper 21 (shown in Figure 10), enables and disables converter mode. The default position for Jumper 21 is closed (converter enabled) and should never be changed. Jumper 26 (shown in Figure 10), enables and disables firmware download mode. The default position for Jumper 26 is open (firmware download disabled). Jumper 26 should stay in this position for all normal operations. If you ever download a firmware upgrade to your Polling Interface, you must first set Jumper 26 to the closed position. 7 Front Panel Operation Craft Port Fuse Fuse Alarm LED Mode Switch Communications Status LEDs Fig. 11. Polling Interface Front Panel Craft Port: The craft port is a female DB9 connector, used to connect to the Polling Interface for modem tuning and firmware downloads. For more information, see Section 5, "Craft Port."

12 8 Fuse: This is a ½-amp GMT fuse. Insert or remove the fuse to power or depower the unit. For more information, see Section 4.3, "Power Connection." Fuse Alarm LED: This LED will light red if the Polling Interface's fuse fails. Mode Switch: This switch has no function. Communications Status LEDs: These LEDs indicate communication status. Table B shows the meaning of the LED display messages. LED CRF 232 CX1 485 Status Blink Red Blink Green Blink Red Blink Green Green Blink Red Blink Green CX2 Green Description Receiving data on craft port Transmitting data on craft port Receiving data on RS-232 port Transmitting data on RS-232 port R S-232-carrier on Receiving data on RS-485B port Transmitting data on RS-485B port R S-485B carrier on Table B. Communications status LED operations. 8 Updating Firmware Your Polling Interface ships with the correct firmware already installed. You will need to download firmware to the unit only if updated firmware is released. Firmware updates are installed using one of the following DPS Telecom utility programs: ComloaderW for Windows or DPSLoad for MS-DOS. Either program may be used. 8.1 Preparing the Polling Interface for Firmware Update Before you can install a firmware update, you must prepare the Polling Interface: 1. Open the Polling Interface case and set Jumper 26 to the closed position for firmware download. (For more information, see Section 6, "Jumper Options." 2. Connect a PC to the Polling Interface's craft port using the included DB9-to-DB9 download cable. Note: The craft port and the RS-232 port use the same circuit. Connecting to the craft port disables all RS-232 polling on the leg connected to the Polling Interface. Before connecting a PC to the craft port, disconnect the RS-232 connection on the back panel. 8.2 Updating Firmware with ComloaderW To update the firmware using ComloaderW for Windows, follow these steps: 1. Follow the instructions for preparing the Polling Interface given in Section 8.1, "Preparing the Polling Interface for Firmware Update." 2. Run ComloaderW on a PC connected to the Polling Interface. 3. Click the COM Port Settings button to open the Communications Settings dialog box. Set the baud rate to baud.

13 9 4. Select the firmware upgrade file by typing its directory path and file name in the Task File box, or browse to the firmware upgrade file by clicking the "..." button. 5. Click the Start button. The firmware upgrade will be automatically downloaded to the Polling Interface. While downloading, the ComloaderW window will display the checksum, type, and phase of the task file and the baud rate of your connection to the Polling Interface. The progress bar indicates the progress and completion of the firmware download. The Open Protocol button opens the Protocol Window. The Protocol Window is for troubleshooting purpose only. Do not open the Protocol Window unless you are requested to do so by DPS Telecom Technical Support Personnel. If you wish to abort the firmware download, click the Abort button. When the firmware download is complete, click the Exit button to exit ComloaderW. After downloading, follow the instructions for rebooting the Polling Interface given in Section 8.4, " Rebooting the Polling Interface." 8.3 Updating Firmware with DPSLoad To update the firmware using DPSLoad for MS-DOS, follow these steps: 1. Follow the instructions for preparing the Polling Interface given in Section 8.1, "Preparing the Polling Interface for Firmware Update." 2. Run DPSLoad from the same directory as the firmware upgrade file on a PC connected to the Polling Interface. 3. When DPSLoad launches, it will present you with a screen with options for com port, baud rate, and program selection. If you make an incorrect entry and wish to correct it, you can at any time press F10 or Escape to start again. 4. DPSLoad will prompt you to select a COM port. Enter the COM port number (1 through 4), and press Enter. 5. A default box listing baud rate options will appear. Select baud. To select the baud rate, press Tab and use the cursor keys to move the highlight bar to 38400, then press Enter. 6. A default box listing firmware options will appear. Select the Polling Interface firmware upgrade file. If the file is already selected, press enter. To select firmware upgrade file, press Tab, use the cursor keys to select the file, and press Enter. 6. DPSLoad will prompt you to begin the download. Press Enter, and the download will begin. If the download was successful, the words "Download Successful" will appear on the screen. If there was a problem with the download, an error message will appear. When the firmware download is complete, press F10 to exit the program. After downloading, follow the instructions for rebooting the Polling Interface given in Section 8.4, " Rebooting the Polling Interface." 8.4 Rebooting the Polling Interface After the firmware update is completed, return the Polling Interface to normal operation. 1. Disconnect the download cable from the Polling Interface's craft port.

14 10 2. Return Jumper 26 to the open position for normal operation. 3. Reboot the Polling Interface. To reboot, remove the fuse from the front panel, wait 30 seconds, then reinsert the fuse. 9 Technical Support DPS Telecom products are backed by our courteous, friendly Technical Support representatives, who will give you the best in fast and accurate customer service. To help us help you better, please take the following steps before calling Technical Support: 1. Check the DPS Telecom website. You will find answers to many common questions on the DPS Telecom website, at Look here first for a fast solution to your problem. 2. Prepare relevant information. Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions. If you do not have all of the information when you call, our Technical Support representatives can assist you in gathering it. Please write the information down for easy access. Please have ready your: User Manual Hardware Serial Number 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours. Customer support hours are Monday through Friday, from 7 A.M. to 6 P.M., Pacific time. The DPS Telecom Technical Support phone number is (559) Emergency Assistance: Emergency assistance is available 24 hours a day, 7 days a week. For emergency assistance after hours, allow the phone to ring until it is answered with a paging message. You will be asked to enter your phone number. An on-call technical will return your call as soon as possible.

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16 Index B Polling Interface, 1, 9 rebooting, 9 ComloaderW, 8 connector pinouts, 5 craft port, 6, 7, 8, 9 function, 6 pinout, 6 current draw, 2 dimensions, 2 download cable, 6, 8, 9 DPSLoad, 8, 9 earth/frame grounding, 4 Firmware update, 8, 9 baud rate, 8, 9 fuse, 2, 4, 7 fuse alarm, 7 IAM-5, 1 installation, 3, 4, 5 mounting, 3 network connections, 5 power connection, 4 tools needed, 3 interfaces, 2 jumpers, 7, 8, 9 Jumper 21, 7 Jumper 26, 7, 8, 9 LEDs, 7 status messages, 7 mode switch, 7 parts, 2 numbers, 2 ordering, 2 PC board, 7 power input, 2, 4 Protection Switch, 1

17 rack ears, 2, 3 RS-232, 1, 5, 6, 8 polling, 6, 8 RS-485B, 1, 5 shipping list, 2 specifications, 2 T/MonXM WorkStation, 1 technical support, 10 hours, 10 phone number, 10 website, 10

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19 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software. If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship, the purchaser must promply notify DPS. Within reasonable time after notification, DPS will endeavor to correct any substantial non-conformance with the specifications or substantial defects in material and workmanship, with new or used replacement parts. All warranty service will be performed at the company's office in Fresno, California, at no charge to the purchaser, other than the cost of shipping to and from DPS, which shall be the responsiblity of the purchaser. If DPS is unable to repair the product to conform to the warranty, DPS will provide at its option one of the following: a replacement product or a refund of the purchase price for the non-conforming product. These remedies are the purchaser's only remedies for breach of warranty. Prior to initial use the purchaser shall have determined the suitability of the product for its intended use. DPS does not warrant a) any product, components or parts not manufactured by DPS, b) defects caused by the purchaser's failure to provide a suitable installation environment for the product, c) damage caused by use of the product for purposes other than those for which it was designed, d) damage caused by disasters such as fire, flood, wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster, e) damage caused by unauthorized attachments or modifications, f) damage during shipment from the purchaser to DPS, or g) any abuse or misuse by the purchaser. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In no event will DPS be liable for any special, incidental, or consequential damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory. Damages that DPS will not be responsible for include but are not limited to, loss of profits; loss of savings or revenue; loss of use of the product or any associated equipment; cost of capital; cost of any substitute equipment, facilities or services; downtime; claims of third parties including customers; and injury to property. The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS. This card provides information that helps DPS make product improvements and develop new products. For an additional fee DPS may, at its option, make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty. Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS' published specifications or there appear to be defects in material and workmanship, the purchaser should contact our technical support representatives. If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty, the technical support representative will authorize the return of the product for service and provide shipping information. If the product is out of warranty, repair charges will be quoted. All non-warranty repairs receive a 90-day warranty.

20 Dependable, Powerful Solutions that allow users to monitor larger, more complicated networks with a smaller, less trained staff Your Partners in Network Alarm Management E. Yale Fresno, CA (559) (800) (559) fax