Corporate Overview. Our Vision Enrich Nigerian lives with innovative solutions in partnership with world class organizations.
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1 COMPANY PROFILE
2 Corporate Overview Simba Infrastructure is a leading provider of Business-to-Business technology infrastructure solutions, in Nigeria, and an Avaya exclusive Business Partner. We are the only organization that has fully Accredited Engineers for APDS (Avaya Professional Design Specialist), ACSS (Avaya Certified Support Specialist) and ACIS (Avaya Certified Expert) in West Africa. The company is part of the Simba Group which was founded in 1988, and is a conglomerate with operations across Nigeria's most dynamic economic sectors. The Group commands leadership positions in all five companies that share a simple, yet effective, corporate vision: providing the customer with unparalleled satisfaction. Simba Infrastructure engages with businesses to help them maximize their communications investments using Avaya Services. From basic telephony to the most sophisticated unified communications and contact center capabilities, our solutions offer growing businesses flexibility, mobility, cost-effective scalability, and investment protection. Collaborate in real-time, more effectively, via virtually any device. Enterprises of all sizes depend on Avaya for unified communications solutions and technology that improve efficiency, collaboration, customer service and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive. We provide a full range of services designed to consult, enable, support, manage, optimize and even outsource your collaboration, customer experience management and networking solutions. Connect anytime, anywhere with associates, customers and partners in the office, at home, or enroute. Our Vision Enrich Nigerian lives with innovative solutions in partnership with world class organizations. Our Mission Develop and deliver innovative infrastructure solutions in partnership with global organizations to become the first and trusted choice of companies in Nigeria. Our Core Values Collaborative Spirit Unrelenting Dedication Expert Thinking
3 What We Do Business Telephone System We provides a complete portfolio of business phones and communications endpoints. We offer devices for use at desks, in conference rooms, and across campuses. We support in-office, mobile, remote, and video users. Video and Voice Conference Solution We lay the Foundation for Powerful, Scalable, and Interoperable Multi-Party Video Collaboration. We build on your existing video deployment with HD video conferencing. Unified Communications and Collaboration Explore our communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. Contact Center Our Contact Center Solution makes it easier to use the information to make better decisions faster, identify and resolve customer dissatisfaction, fix broken or cumbersome processes, train and coach agents, and improve communication.
4 Choose Your Game Plan Mid-Market Solution Portfolio Enterprise Avaya IP Office easily expands to 3,000 users, at a single site or up to 150 locations. Avaya Aura Communication Manager can take up to 36,000 Stations, 36,000 SIP Endpoints and 24,000 SIP Trunks. Full site resiliency without additional licensing. Robust voice, and video call processing capabilities with More than 700 powerful features in all. Up to 512 ports of meet-me audio conferencing. Advanced workforce productivity and mobility features. Mobile UC access using PSTN and VOIP networks and easy to use Web-based management. Built in- conferencing and contact center applications. Single reach with IM, directory, and conference control. Centralized or distributed messaging and attendant capabilities. Integrated web collaboration and Call recording and playback. Connectivity to a wide range of analog, digital, and SIP / IP-based communication devices. Support for SIP, H.323 and global industrystandard communications protocols over a variety of different networks. Support for SIP, H.323 and global industrystandard communications protocols over a variety of different networks.
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