Corporate Communication Solutions for the Dynamic Enterprise

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Margaret Lyons
6 years ago
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Corporate Communication Solutions for the Dynamic Enterprise 10 Key Selling Points for IP

2 Achieve an innovative user experience with OmniTouch 8600 My Instant Communicator Highlights The OmniTouch 8600 My Instant Communicator (MIC) provides an innovative multidevice, multimedia and multisession user experience, fully integrated in the IT environment. The OmniTouch 8600 MIC empowers Digital Natives with rich presence and one-click multimedia interactions from one view. The OmniTouch 8600 MIC provides real-time communication through non-intrusive and contextual notification windows and pop-ups. 1. Empower Digital Natives with mobile unified communications The OmniTouch 8600 MIC Mobile empowers a large range of mobile endpoints, including Microsoft Windows Mobile, Nokia Eseries, RIM BlackBerry and Apple iphone. Beyond providing access to business telephony and unified communications (UC) services, the OmniTouch 8600 MIC Mobile enables a reduction in mobility costs with seamless handover for Nokia dual-mode handsets and with integrated management of BlackBerry handsets. Comprehensive range of UC mobility solutions Highlights OmniTouch 8622 My Cellular Extension (MCE) for rich telephony and OmniTouch 8600 MIC Mobile for mobile UC. All Rights Reserved Alcatel-Lucent 2009 Page 2

3 2. 8 Series IP Touch range: a consistent range of desktop phones for the best user experience The range of IP Touch desktop phones combines scalable technology with outstanding user experience. The 10 Gigabit Ethernet range incorporates feature-rich OmniPCX technology and a SIP stack, maximizing business continuity. Highlights 8 Series IP Touch devices: 10/100/1000 Ethernet at enterprise price point, with OmniPCX and SIP innovative dual-stack technology protect investment. 3. Transform with an innovative business model based on user profiles User profiles offer simple, efficient workplace communication in line with enterprise employees requirements. Six user profiles offer powerful option packs for a crisp response to workforce needs Highlights The user profiles focus on usages and communication needs, speeding-up the adoption of added-value communication applications within the enterprise: collaboration, office telephony, on-site roaming, off-site mobility, home working, full-featured experience for executives. All Rights Reserved Alcatel-Lucent 2009 Page 3

4 4. Reduce TCO by centralizing Instant Communications Alcatel-Lucent highly scalable Instant Communication services (telephony, voice and unified messaging, collaboration) enable transformation of a distributed network with many servers into a limited number of IPTenabled data centers, thus leading to sharp decrease in management, maintenance and upgrade costs. This capability is delivered with no compromise on existing OmniPCX Enterprise communication cost control features like free-ride over IP, least cost routing, and reverse calls for mobiles. Double-digit TCO reduction enabled by centralizing telephony, messaging and collaboration services into data centers Highlights OmniPCX Enterprise CS and OmniTouch 8440 Messaging Software in blade centers support multiple 100,000-user networks and 150,000 voice mailboxes. 5. Reduce costs with a borderless, triple play collaboration solution As a conferencing and collaboration tool deployed on-premises, OmniTouch 8660 My Teamwork Conferencing and Collaboration offers a hard return on investment when compared to expensive Web and audioconferencing services and travel costs. True borderless triple play: audio, web, data and video are commoditized flows of the conference. The web-based approach makes conferencing possible beyond the intranet of the enterprise, with the customers, partners and suppliers. Cost savings are extended to most of the interactions with the whole ecosystem of the enterprise. Highlights Carrier-grade features and scalability conferencing available from any device: on the desktop through a web a browser, on a Microsoft Windows Mobile smartphone and on an Alcatel-Lucent IP Touch phone. The IP Touch is the first IP phone that provides easy IM and directory access from an integrated alpha keyboard. All Rights Reserved Alcatel-Lucent 2009 Page 4

5 6. Focus on business with a fully standard SIP implementation Despite the fact that SIP is 2 to 5 years from mainstream adoption, Alcatel-Lucent provides scenarios today where SIP makes sense in terms of cost control SIP trunking, connection of entry-level SIP telephony with 4008 IP Touch and 4018 IP Touch SIP profiles and of business continuity in the use of survivable IP phones with a SIP dual stack. Alcatel-Lucent provides a fully standard SIP implementation, making it highly interoperable and protecting the investments. Highlights Alcatel-Lucent has a unique standard implementation that is not based on any proprietary RFC or RFC draft implementations. 7. De-risk the IP transformation with high communications availability Alcatel-Lucent IP communications achieve very high business communication continuity thanks to multiple availability mechanisms geographic redundancy, Passive Communication Server, ISDN backup for signaling and SIP dual stack on IP Touch and strong security features. Full software encryption and reliability in the branch to de-risk IPT centralization in a cost-effective way. Highlights The OmniPCX Enterprise CS portfolio enriches availability mechanisms with innovative SIP rescue service of the OmniAccess 5000 Unified Services Gateways for small and very small branch offices. Full software encryption is available in 2009 in OmniPCX Enterprise Media Gateways. All Rights Reserved Alcatel-Lucent 2009 Page 5

6 8. Build an organization-friendly, flexible UC infrastructure The Alcatel-Lucent UC infrastructure is hybrid and supports centralized or distributed topologies to accommodate customer needs and their personal migration path toward IP transformation or organizational evolution (growth, mergers, acquisitions, divestments). A la carte transformation thanks to a fully flexible UC architecture Highlights The OmniPCX Enterprise CS supports analog, digital, IP, WLAN, DECT and SIP endpoints to ease an a la carte transformation. The OmniPCX Enterprise CS networking capabilities allow the use of specific servers for some parts of the organization according to internal policies, with no compromise on features and single-image management. The OmniTouch 8400 Instant Communications Suite and OmniTouch 8440 Messaging Software allow SIP server centralization and deployment of media servers in the branch to save bandwidth on the WAN. 9. Enforce service level agreements for Instant Communications The VitalSuite Performance Management Software provides a personalized view of end-to-end network, application and business transaction performance, including IPT and Contact Center. It empowers Network Operation Centers and out-sourcing migration policies for enterprises that want to use OPEX financing models or just want to control their operating costs. VitalSuite and the OmniPCX Enterprise Communication Server (CS) simplify the support for VoIP service level agreements. Highlights VitalSuite provides comprehensive voice, data, and application metrics for near-real time trouble shooting and complete view of service performance. All Rights Reserved Alcatel-Lucent 2009 Page 6

ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business

ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business To succeed as a small or medium business (SMB), you need to keep customer satisfaction