Thin Client. Total Cost of Ownership (TCO) Benefits. June 2008
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1 Thin Client Total Cost of Ownership (TCO) Benefits
2 What problems does thin client computing solve? High capital costs of PC s Software Distribution headaches Hardware configuration issues Hardware reliability concerns User induced errors - ID10T errors Enhanced security and remote access needs 2008 Devon IT, Inc. All Rights Reserved. 2
3 Thin Client Productivity Benefits End-User Productivity Benefits of Thin Client...Indirect Costs Prevents the client OS from being tampered with by the end user Prevents an end user from adding or updating desktop applications themselves Insures consistency amongst end users of the client application set Version/Release levels No more waiting by end users to have there individual PC updated with the latest software When the server is changed all thin client users have access to the same software at the same time. Minimizes Help Desk calls related to desk top management issues Minimizes sneaker net - Little can be changed on a thin client desktop Eliminates critical data loss at the client - Disk Storage is at the server level only where IS professionals will do backup and restore. End-user caused problems are minimal Typically a fix for one client's problem equals a fix for all Test and deploy! Minimizes Client Hardware Turnover Applications not dependent on desk top Capacity growth at the server absorbs performance or capacity needs Because a Thin Client will not function without a Server there is little incentive for theft 2008 Devon IT, Inc. All Rights Reserved. 3
4 How Thin Client TCO Can Work for You You can gain TCO advantages with Thin Clients if: PC's are becoming too costly to maintain Due to the nature of the work, most of the computing is more efficiently provided on a server (e.g., Structured Task Workers in a Call Center, etc.) Many applications are being run on the server side but critical data is stored on end-user PCs PC's become costly to upgrade (HW, SW, Server, Labor) Requirements of migrating to the latest Client OS Version PC's are using business applications that are out of date because it's too costly to upgrade each desktop (software and often consequently hardware too) PC's are bottle-necked and problem-prone due to end-user modifications and additions. (AOL, Games, IM, Screen Savers, viruses, etc.) PC's are causing end users to support each other to the detriment of doing their own work Devon IT, Inc. All Rights Reserved. 4
5 Thin Client Computing TCO Benefits Enables Rapid Application Deployment Increase manageability and security of applications Provides secure remote access to enterprise applications and data Leverages all existing investments in hardware, software and network infrastructure Eliminates capital cost of upgrading PC s every two or three years Reduces network bandwidth requirements and enhances productivity for WAN and dial-up users 2008 Devon IT, Inc. All Rights Reserved. 5
6 Thin Client Computing TCO Benefits (cont.) Supports a wide range of applications, both Windows and non-windows Requires no changes to applications or client hardware Provides access to thousands of applications without any programming changes Users are quickly web-enabled -- the Browser becomes the client 2008 Devon IT, Inc. All Rights Reserved. 6
7 Real TCO Savings According to Gartner, IDC, and Zona Research: The TCO of a TC is from $2,500 to $3,144 per yr. The TCO of a PC is from $5,731 to $11,900 per yr. The MTBF for a TC is 9X that of a PC And there are no hard-drive crashes! TCs are inexpensive to buy and easy to install 2008 Devon IT, Inc. All Rights Reserved. 7
8 Example using Gartner Group TCO Analysis Does not include cost that can be avoided by a Thin Client implementation Application Software (new or upgrades) are done only at the Server & not at the desktop The lost revenue associated with the slower pace of deploying new applications that support business initiatives on PC s vs. the far faster pace of deploying that software on Thin Client s. Does not include server deployment cost 2008 Devon IT, Inc. All Rights Reserved. 8
9 Thin Client TCO Summary Thin Clients ease the software update process Software can easily be updated remotely Thin clients reduce the TCO of other applications by eliminating the need to install and update software on geographically dispersed client machines Thin Clients are installed for a lower initial capital investment, and require lower ongoing expenditures and administrative costs Thin clients enable cost-effective secure remote access 2008 Devon IT, Inc. All Rights Reserved. 9
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