PING PONG Help and Manuals

Transcription

1 PING PONG Help and Manuals Version release/ Table of contents Time limited groups 3 Project groups: Trainer 6 Create project groups (as trainer) 9 16 Log book trainer 17 Toolbox 28 Preferences 30 Activating participants 37 Preferences - Logotype 38 Preferences - Navigation 39 Preferences - Archiving 40 Answer questions 41 Send message 42 Progress 44 Main menu 46 Content 49 Mark free writing 50 Test results 51 Survey results 53 Assignments 58 Ask / Answer questions 63 Discuss 64 Message board 65 External blog 66 Documents 67 Overview 68 Logins 69 Pass-function 70 Portfolio 76 Create list 78 Report card 83 Reports 85 Edit objectives 86 Overview and general settings 87 Edit objectives 89 Working with folders 94

2 Content Editor 95 Add content 97 Page 99 Folder 103 Assignment 108 Link 113 File archive 115 Import 118 Copy 119 Educational Plan 120 Content overview 126 Page structure 130 FAQ - Content editor 132 Tools 134 Publishing 135 Recycle Bin 136 Style 137 Resource Bank 138 Files 139 Test questions 143 Survey questions 147 Text editor 150 Resource dialogue 156 Edit lock 159 Move objects in content menu 160 Parameterized questions 161 SCORM 164 Participant view 170 My students 173

3 Page 3/174 Time limited groups Users and user groups created in PING PONG via integration with external systems can be setup so that they are maintained for a limited period of time. This means that the group is assigned a start and end date for its activity in PING PONG. When the end date has been reached, the group has "expired". Here are some examples of time periods for groups: Specific settings for time limited groups are done when configuring integration with an external system. In some cases, the time limit is set in the source system and is carried through into PING PONG. In other cases, it will be done in PING PONG when importing groups of users so that start and end dates reflect a normal academic year. Time limits can also be manually adjusted by an administrator in PING PONG. What are the benefits of time limits? When time limits are setup, events not in use anymore are archived automatically. It then becomes easier to search through groups because irrelevant information is hidden from the user. You can learn more about this in a concrete example described below. Group selector Wherever the group selector is used, PING PONG will automatically hide groups whose time limit has expired. To see these groups, you have to check the box beside Show expired groups (see example below). You only need to do this once each time you log in - PING PONG will then remember your choice whenever you use the group selector until you log out. Groups that have expired are shown with a line through them. To see when the group expired, click the information symbol (i) next to the group and look under "Time limit".

4 Page 4/174 Some more examples of places in PING PONG where you may see Show expired groups in the group selector: Progress report Progress meeting (manage ILPs/Meeting notes, archive) Attendance reports Assessment matrixes Send message from event Group selector in the administration tool This works in a similar way, with Show expired groups being an option at the top of the group selector. Checking this box reveals expired user and event groups. Expired groups have [Exp] in front of their names. To find out when the group expired, select the group and then click either the Edit or the 'i' symbol. You will then see information on this under the 'Time limit' heading. Automatic archiving When a group's time limit is reached, all events created for just that group are archived automatically. These would often be Teacher created events based on a group imported via integration with an external system that are limited to an academic year, term or semester. This saves a trainer, teacher or administrator having to manually archive events from previous years. One event - several groups with different time limits When one event is used by groups with different time limits, the event as a whole is not archived when one group's time limit expires. Instead, the event is archived for that particular group. Other users who are members of active groups will continue to have access to the event and will see it as "Current" in the system. In cases where a user is a member of more than one group with access to the same event, the event will be "current" until every group in which the user is a member has reached its time limit.

5 Page 5/174 Restoring archived events Under My events, look under "Archived" to discover any automatically archived events. Trainers and administrators can restore events if required by doing the following: As a trainer Locate the event from among the list of archived events in My events Click Settings in the Toolbox. Click the Archive tab at the top. Uncheck the Archive box and save. As an administrator Enter the administration tool and choose the Events menu. Ensure that the Show expired events boxis checked at the top of the group selector. Search for the event (archived events all have the [Arc] symbol in front of their names) and choose edit. Uncheck the box under Archive and save. Interface Any specific interface settings (e.g. start page elements, logs, widgets) configured for a time limited group will apply only during the period when the group is active. If a user is a member of another active group with specific interface settings, those settings will apply - for example when a user changes school.

6 Page 6/174 Project groups: Trainer Using the project group function, as a trainer or user with project group management rights, you can easily divide participants in your events into groups that share common areas such as chat, noticeboard and documents. These common areas are only accessible to project group members. This help section describes your overview of the event's project groups under Toolbox > Project groups. The next page describes the different types of project groups and how you can create one or more project groups. Overview tabs These give an overview of all the project groups in your event. You can switch between "All groups" (default view), "My groups", "Open groups" and "Automatically created" to show specific types of project group. All groups Clicking Project groups in the event's toolbox opens a view where all project groups in the event are listed. The list also contains information on each group such as number of members, the number currently online and whether you have unread updates in the project group's functions. From here you can also edit, copy or delete project groups. My groups

7 Page 7/174 This view mirrors participants' view of their project groups. Here you can see three different types of table: My groups: The first table shows all project groups of which you yourself are a member. This looks the same for all event participants. Invitations: The second table is shown if you have allowed participants to create project groups in your event (Toolbox > Settings). It lists any invitations you may have received. Here you can accept or decline invitations. If you accept an invitation, that project group moves into the My groups list. If you decline, you will only see the group under the All groups tab. Open groups/collections: The third type of table is shown if you have created open groups which participants can themselves join. The open groups are listed from your collections (top groups). You can also join a group from this view. When you join an open group, it will appear in the My groups table and all other groups in that collection will disappear from the list. This is because you can only be a member of one group in a collection. Open groups

8 Page 8/174 Here you can see any open groups you may have created which participants can themselves join by clicking "Join". When you join an open group, it will appear in the My groups table and all other groups in that collection will disappear from the list. This is because you can only be a member of one group in a collection. When you create several open groups at once, they are put into a collection. You can edit the collection using the edit link. You can also add a group to the collection. To edit a single group, use the functions for that group in the table. Automatically created This lists information about templates and settings for automatic project group creation in your event. Two tables can be shown on the page: Login groups: These are groups into which participants are placed when they log into your event. The table includes information about the groups such as numer of members in a group and how many groups have so far been created. You can also edit or remove the template for automatic project group creation. Pool groups: These are groups that are created when event participants achieve a given subobjective. You can see information about the number of members in each group, how many have achieved the subobjective but have not yet been placed in a group and how many groups have been created up to now. You can also edit or remove the pool group creation template.

9 Page 9/174 Create project group(s) as trainer You can create different types of group. There are seven group types in PING PONG and as a trainer, you can create six of these types of group. The remaining group type is that of participant created groups which participants themselves can create. The first six types of group are created according to the following workflow and description below: To create one or more project groups, start by going into the event. Then under Toolbox, click Project groups. Under the All groups tab, click New project group and select if you want to create one or more project groups. Option 1: Create individual project groups A single group is created by manually assigning participants to it. This method is useful if participants themselves have requested a particular grouping or if you as trainer wish to determine which participants shall work together. To create an individual group:

10 Page 10/ Click Create new project group. Click next. Select Create one group. Configure group settings. Save! Option 2: Create multiple project groups When creating multiple project groups in one go, you must first decide whether participants shall be allocated according to the desired number of groups or desired number of members in each group. 2.1 Create multiple project groups based on total members in each group You can specify a desired number of members in each group and let the system create groups accordingly: Now, randomly according to total group members All event participants are randomly selected and allocated into project groups based on your desired number of members in each group. This is a quick way to create project groups without manipulating which individuals are put together in each group. To create randomly allocated groups: Click Create new project group Select Create multiple groups

11 Page 11/ Select Create groups with [ ] members in each. Specify the number of users to be placed in each group. Select Now, by randomly dividing the event's x participants. Click Next. Decide how the groups shall be named. Click Next. Configure settings for the groups (see below). Save! Gradually, as participants log in Project groups are automatically created and filled with members as participants log in. Once the first group has reached the specified number of members, a new group is created to accommodate participants who subsequently log in. This type of group allocation is very useful for things like distance courses where participants are not all starting at the same time. To create groups gradually as users log in: Click Create new project group. Select Create multiple groups Select Create groups with [ ] members in each. Specify the number of users to be placed in each group. Select Gradually, as participants log in. Click Next. Decide how the groups shall be named. Click Next. Configure settings for the groups (see below). Save! Pool group Project groups are automatically created and filled with members as participants achieve a specific event objective. Note! To create pool groups, the event must contain sub-objectives. Learn more about how to create sub-objectives in the following help page: Edit objectives. To create pool groups: Click Create new project group. Select Create multiple groups Select Create groups [ ] members in each. Specify the number of users to be placed in each group. Select Pool group: When above stated number have passed objective. Select the sub-objective that participants must achieve before being placed in a group. Click Next. Decide how the groups shall be named. Click Next. Configure settings for the groups (see below). Save! 2.2 Create multiple project groups according to total number of groups

12 Page 12/174 There are two ways to create a desired number of project groups: Now, randomly dividing participants into groups All participants are randomly assigned to your desired number of project groups. To create randomly allocated groups: Click Create new project group Select Create multiple groups Select Create [ ] groups directly. Specify the number of groups you wish to be created. Select Now, by randomly dividing the event's x participants. Click Next. Decide how the groups shall be named. Click Next. Configure settings for the groups (see below). Save! Open project groups Participants opt into groups themselves. This is a practical solutuon where you want participants to decide who they want to work with. To create open groups: Click Create new project group Select Create multiple groups Select Create [ ] groups directly. Specify the number of groups you wish to be created. Select Open project groups: Participants join groups. Name the open project groups' collective group. Specify the maximum number of members in an open group. Click Next. Configure settings for the groups (see below). Save!

13 Page 13/174 Participant created groups With this type of group, you must give participants the right to create project groups. One participant can create a single group at a time and then invite other participants to it. This is a useful option when you want participants to determine group membership. You can give participants the right to create project groups under Event > Toolbox > Settings and check the box beside Participants can create project groups themselves. Copy project group You can copy a previously created project group if you wish to create a similar or identical group. Under the All groups tab you see a table containing all the event's project groups. To the right, under Functions there is a Copy button. Clicking this causes a new project group to be created using the same settings as the original - these settings can then be adjusted if desired. Configure and edit project group settings When you create or edit one or more project groups, the following settings (according to group type) can be changed: Name: Give the project group a name. Description: Give the project group a description. Settings: Configure project group settings. Assignments: This lets you link assignments to the project group. (This option is only visible if you have created one or more assignments in the event.) Option to leave: Choose if members of open groups that you have created can leave a project group within the collective group. (This option is only visible if you create or edit a collection of open groups.)

14 Page 14/174 In the menu on the right you can set the following: Participants: Choose which event participants shall be members of the project group. You can run a free text search for participants or use the object selector.(this option is only visible if you are creating or editing a single group.)

15 Page 15/174 Guests (document access): Choose which event participants shall be guest members of the project group and thereby gain access to the group's documents. You can run a free text search for participants or use the object selector. (This option is only visible if you are creating or editing a single group that is not an Open group.) Show assigned groups: If you want to know which project group(s) a person is already in, click Show assigned groups under the group selector. This gives you an overview of all the event members and any project groups they belong to. Note that this overview is no longer accessible once the group has been created. Responsible: If you wish, you may choose one or more trainers as Responsible for the project group. (This option is only visible if you are creating or editing a single group that is not an Open group.) Being designated as Responsible for a group means that your name is displayed as Responsible in the project group view. You can also choose to see items in What's new just from members of "your" groups (Start page > Communication > What's new > Settings). Furthermore, you can choose to receive s from the passing function when members of groups you are responsible for pass (Trainer tools > Edit objectives > Advanced mode > Settings). You can perform a free text search for trainers or choose a trainer using the object selector. Highlight the desired trainer. The selected person is then shown in the Responsible field. Communicate with project groups you are not a member of To write a message to be shown on the message board of a project group of which you are not a member, go to Message board. To send , PIM or SMS to a project group of which you are not a member, go to Send message in the Toolbox.

16 Page 16/174 Copy project group In order to be able to reuse previous group placements it is possible to copy one or several project groups. Members and settings for the project group will become the same as the settings for the chosen project groups. When you copy one (1) project group you can edit the members and settings. When you copy more than one you can only change the names of the groups. When you copy project groups that are created when the members log in - pool groups or open groups, these "regular" project groups will be with the same members. Copy a single group Click the Copy-button in the row of the group you want to copy. Give the new group a name and a description. Chech the settings and members of the new group. Save. Copy several groups Select the groups you want to copy and click on the Copy-button above the group list. Give the new groups names and descriptions. Save.

17 Page 17/174 Log book for trainers or users with Log book management rights As a trainer, you will usually not have your own log book. However, the role of trainer or possession of Log book management rights allows you to view all participants' log books and write entries in them. Here you can learn more about how the log book works from this perspective and how you can use it. Here we shall explain: how to activate the Log book function in your event different types of log book how you can work with participants' log books the "Allow participants to compose log book posts from the event's content" function how your participants can preserve their log books Using log books in your event First, you will need to ensure that the Log book function is activated in the event's settings: Further down the settings page, you can adjust Log book settings in you event. There are different types of log book. Below you can read more about each type of log book and the different ways you can configure each type. Individual log book

18 Page 18/174 If you choose to activate the individual log book function, each participant will get a log book in which they can write entries to document their work. As a teacher, you can also read and write in each participant's log book. You can also allow parents and guardians to do the same thing in their children's log books. Writing in participants' log books As a trainer or user with log book management rights, you can compose entries, comments and contact notices in participants' individual log books. Click one of the links to start composing a new: entry: Each entry can contain a title, text and attached files. It will be visible to the participant. comment: Comments are saved in the log book as entries but are not visible to the participant. They are only visible to you and other trainers/users with log book management rights. contact notice: Contact notices are used for documenting contact with a participant. You enter a time and date and write a comment. They are only visible to you and other trainers/users with log book management rights. You can also reply to participants' entries using the Reply button next to every entry. Your reply will be displayed in the same box as the original entry: Allow participants to compose log book entries from the event's content

19 Page 19/174 Under log book settings in your event (see above screenshot) you can choose to allow participants to compose entries in their individual log books directly from content pages in the event. Doing so activates the Personal log book button for participants at the top of every page of content in the event: Clicking the button opens a text box directly from the page - a log book entry can be written here: When you go into participants' log books you will be able to see which entries were composed from a content page as the title of the entry will be the same as the title of the content page from which it was composed. The title also acts as a clickable link to the content page:

20 Page 20/174 Project group log book If your event has project groups, you can enable each group to have its own Project group log book. Members of the group can write entries to it. Just as with individual log books, as a trainer you can also read and contribute to project group log book by composing entries, comments and contact notices. For more information on how to do that, see the section above about the individual log book. Individual project group log book You can also enable each project group member to have an individual project group log book. You can write in this in the same way as with individual log books (see above). The difference is that you can also allow other project group members to view one another's project group log books. Documentation log book

21 Page 21/174 The Documentation log book is a type of log book that makes it easier to document participants' activities and progress. You can compose documentation entries several learners' log books simultaneously. For those working in preschools, entries can be tagged with objectives from Lpfö98/2010 (the Swedish preschool curriculum). If you have users assigned with the roles of parents/guardians, mentor and/or headteacher, they can also be permitted to view documentation log book entries without needing to be a member of an event. One of the great advantages of the documentation log book is that it is not tied to PING PONG events in the same way as other log books. This means that when a learner stops participating in an event for any reason, that person can still access the documentation log book in the main menu under Personal > Documentation log book (or Log books). There the learner can view a documentation log book that compiles entries from all previous and current events in which the documentation log book functions has been activated. You can read more about how participants, parents/guardians, mentors and headteachers can find and view documentation log books further down the page. Composing entries in documentation log books Documentation log books allow you to create entries directed to individual or multiple participants. Entry written for individual participant To create an entry in an individual participant's documentation log book, click the Documentation log books tab under Log book overview. There you see a list of users with documentation log books. You can also see how many entries each person has in their log book and if they have any new entries. Click on a person's name to go into that person's documentation log book. You now see all entries and comments in the documentation log book. You can click New documentation entry.

22 Page 22/174 Now you see the Create documentation entry for view. Enter a title and text. You can also attach files to the entry and add tags taken from the tag collection used in the log book. När du är klar med ditt inlägg kan du välja att spara och publicera eller spara utan att publicera. Ett inlägg som har publicerats kan ej avpubliceras men kan redigeras, om du skulle vilja ändra något. To tag an entry, click Tagging and choose the tag collection you wish to use, then click on the tags you wish to label the entry with. Entry written for multiple participants To create an entry that will be reproduced in several documentation log books, click the Create entry in multiple documentation log books link. You then choose recipients and can write and attach files for all the selected people at the same time. Under the Documentation entry tab you can see all previous entries made in the documentation log book. You can also click Filter to filter the entries by date, tags or untagged entries.

23 Page 23/174 Now you come to the Edit documentation entry view. As with individual documentation log book entries, enter a title and text. You can also attach files to the entry and add tags taken from the tag collection used in the log book. However, you also select which participants shall get the entry in their documentation log books. When you have finished your entry, you can then click Save without publishing or Save and publish. You cannot undo publishing of an entry once you click Save and publish, but you can edit the entry even after publishing. Tag entries in documentation log books Under the documentation log book's settings you can activate different types of tagging*. The "Tag" option is then shown under the list of recipients. Click this and all available tags will be displayed. Choose the one which suits your entry. *Contact Ping Pong AB for more information on creating tags customised to your organisation. Commenting on documentation log book entries As a trainer in the event, you decide whether or not to enable comments on documentation log book entries. Do this by checking or unchecking the "Enable comments" box under Settings > Individual log books. When comments are enabled, anyone who can read entries in the documentation log book can also comment on them. Comments are displayed at the bottom of the entry like this:

24 Page 24/174 If you move your mouse pointer over a comment that you've written, a little red cross appears in the top right hand corner. Clicking this deletes the comment, replacing it with "Your comment has been deleted" in the corresponding position in the thread. You can only delete comments that you yourself have written. The same goes for users with other roles with the exception of mentors. Mentors can delete comments written by others, but they do this by going to Tools > My students an looking up the student there. How can participants, parents/guardians, mentors and headteachers view participants' documentation log books? Participants can view their documentation log book in every event in which the function is used. Only entries from that event are visible. However, under Main menu > Personal > Log book participants can see a combined documentation log book containing entries from all events in which the function is used:

25 Page 25/174 Entries in the compiled documentation log book can be filtered according to Year/Month, Tags and Events. Parents/Guardians can view their children's log books under My children > Go to documentation log book. There parents/guardians can view the combined log book. Mentors and headteachers can view log books in the main menu under Tools > My students* where they can select a student and then view the documentation log book for that person. Headteachers and mentors have access to the combined log book. *Contact Ping Pong AB för att aktivera funktionen för mentor och rektor i din PING PONG-miljö. TIPS! Du vet väl att du kan se om deltagaren har läst inläggen? Det visas precis efter informationen om när och av vem inlägget skapades: Placement log book The placement log book is an individual log book to use when a participant is out on work placement. Entries can include text, images and other types of attached files. To be able to use Placement log books, you need to make some extra choices under the general settings for individual log books further down the settings page: All participants have a Placement log book

26 Page 26/174 Enable comments (on entries made by teachers and participants). Hints: A text will be displayed in light gray within the text fields of each new entry. This could be an instruction or example. When the participant begins to write, the hint disappears. In the overview for trainers, a list of all participants and their placement log books is shown. The list also contains direct links to their placement activity lists if this function has been activated in the event. Click a participant's name to see all entries and comments in that person's placement log book. In this view you can also create and edit entries and write comments on other entries. If you move your mouse pointer over a comment that you've written, a little red cross appears in the top right hand corner. Clicking this deletes the comment, replacing it with "Your comment has been deleted" in the corresponding position in the thread. You can only delete comments that you yourself have written. Preserving log book entries from individual log books, individual project group log books and project group log books

27 Page 27/174 Entries in all log books except for documentation log books are linked to the specific event in which they were composed. This limits visibility to users who have access to the log book's originating event - including users who composed the entries. Users have access to their own log book entries as long as they have access to the event in which they were written, It can therefore be desirable to save log books to guarantee future access, long after a user has left an event. This is what you can do: Print: In the log book's top menu, click Print and this lets you print the complete log book. In the printer's menu, you can often choose Save as PDF which allows you to save the log book as a PDF file.. Save log book entries in ILPs (Individual learning plans): If your organisation uses the ILP function, when writing comments on subjects/areas, you can attach log book entries. These are saved along with the ILP when it is stored in the system. Participants themselves can also preserve their log books by adding them to their personal portfolios. Store documentation log book entries You can download complete documentation log books including any attached files, images and videos as a zip file. To do this, go to Personal > Documentation log book and click the Download as zip file button. You can choose between Entry currently displayed or All entries. To save your students' documentation log books (in the role of teacher, mentor or headteacher) go to the desired event > Log book > Documentation log books and click the Download button on the same row as that containing the name of the student whose book you wish to save a copy of.

28 Page 28/174 Toolbox The Toolbox contains tools for creating material and content in the event and allows you to configure a range of different settings for them. Toolbox and its associated functions and tools are always available to users who have the role of Trainer in the event. Users can also be given access to one or more tools via Event roles (see below). Here is a list of tools with the rights required to access them: Tool Preferences Answer questions Project groups Send message Progress tool Required rights Funktion aktivation, Event archiving Answer questions Project group management Send message Progress: Content statistics, Test results, Survey results, Document statistics, Ask/Answer question statistics, Forum statistics, Message board statistics, Blog statistics* (external blog), Overview statistics, Portfolio reviewing, Create list Follow up: Test marking, Assignment assessment, Pass function, Portfolio management Edit objectives Invitation to Event* Content editor Edit objectives You must have the role of Trainer to access this tool Publish, Edit style, Edit content Event roles Event roles such as Mentor, Content producer etc. are created by users with Organisation administrator rights under Administration > Events > Event roles. The administrator invents roles and assigns rights to those roles. Next, Assign user administrator rights are required to assign the roles to groups of users and Event administrator rights are required to assign these groups to events under Administration > Events > Assign users.

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30 Page 30/174 Preferences - Functions The Preferences tool gives users with sufficient rights the ability to adjust a range of settings relating to an event and its participants. Functions in an event Here you can choose which functions will be available in the event and therefore also visible in the left side menu. Choose from amongst the following: What's new Shortcuts to new messages, discussion contributions and other vital updates from the user's Events and that the user has not yet viewed, e.g. a new contribution to a discussion or an unread message on the Noticeboard. Overview: This displays a page containing a list of functions activated in the event. Each function is described and a link takes the user directly to the function. Users who have the role of Trainer or Users who have the role of Trainer or Function activation rights can write introductory texts for this page. See below for more information. Objectives: Select this if you want participants to be able to access the Objectives and progress function in the event. Under Toolbox > Edit objectives you can then create sub objectives and link them to tests, surveys or assignments. You can also create freestanding objectives called Other objectives that the participant, a user who has the role of Trainer or Pass function rightsor the system automatically records when achieved. Content: Select this if you want to active the Content function.this function lets users who have the role of Trainer or Edit content rights create or upload pages with text, images, multimendia or more advanced pages such as tests, surveys and assignments that participants can work with. Often these pages contain reading

31 Page 31/174 material for a course. Under Content you can specify which functions will be available to users in the top menu of each page of content: Print: check this box if you want a Print command to be visible at the top and bottom of each page. Search: check this box if you want a Search command to be visible at the top and bottom of each page. Maximize the content: check this box if you want a Maximize the content command to be visible at the top and bottom of each page (it is checked by default). If a user clicks this command, the page content will expand to fill the whole window and the menus will be hidden. A Show navigation command will appear and by clicking this, the user can revert to the standard display. Note that as a trainer, you can choose to turn Maximize the content On or Off per page or for the whole content of the event via Content editor > Content > Properties > Navigation and Orientation. Save to Pdf: check this box if you want a Save to Pdf command to be visible at the top and bottom of each page. This command lets users save pages and folders either to their own computers as Pdf documents or store them in their My documents folder in PING PONG. Note that only simple HTML pages can be saved in this way. Tests, surveys and assignments cannot be saved as Pdfs and media content such as video, sound and Flash elements cannot be incorporated into a Pdf. If you are viewing a folder, you have the option of saving the folder as one Pdf with multiple pages or as a compressed Zip file containing separate Pdfs for each page of content in the folder. Finally, you are asked where you want to save the Pdf(s) - in your My documents folder in PING PONG or locally on your own computer. Mark page: This enables you to mark pages that are of special importance or need following up. When you choose this a coloured flag will appear next to the event page's name in the left menu which makes it more accentuated and easily identified. Documents Select this to activate the event's Documents function. Documents is a file archive where users who have the role of Trainer or Document management rights and fellow participants can upload documents here in order to share them. Assessment matrix: Select this option if you want your students to be able to see their assessment matrices. To use assessment matrices in the event, click the Curriculum/Syllabus tab. Tests Select this and Tests will appear as a menu choice on the left. Clicking it will give the participant a list of all tests available in the event. Descriptions (if given by users who have the role of Trainer or Edit content rightsunder Metadata) are given and the titles link directly to the tests in question. Surveys Select this and Surveys will appear as a menu choice on the left. Clicking it will give the participant a list of all surveys available in the event. Descriptions (if given by users who have the role of Trainer or Edit content rights) under Metadata are given and the titles link directly to the surveys in question. A survey could be for market research or a course evaluation and can by anonymous or non-anonymous - a choice made by the survey's creator. Assignments Select this and Assignments will appear as a menu choice on the left. Clicking it will give the participant a list of all assignments available in the event. Beside each assignment, a participant can see its Status (e.g. "Revision required") and any News about the assignment, such as a new comment given by a user who has the role of Trainer or Assignment assessment rightsafter submission. Clicking on an assignment here takes the user to the page containing the assignment in the event. Educational plans*: Select this and Educational plans will appear as a menu choice on the left. This allows participants to see a list of educational plans and view each plan in the event. FAQ (Frequently asked questions) Users who have the role of Trainer or Function activation rightscan

32 Page 32/174 activate the FAQ function when they want to make a series of questions and answers available to participants. Questions submitted by participants via the Ask/answer questions function can be published here. Users who have the role of Trainer or FAQ editor rightscan also prepare their own questions and answers. The questions and answers can also be sorted into categories to make it easier for participants to navigate the FAQ. Portfolio Select this and a link to the user's Portfolio will appear as a menu choice on the left. A user's Portfolio contains all results from tests, assignments and other sub objectives arising from all events that have the Portfolio function activated. Results are saved in document form and places in a folder linked to each event's sub objectives. Users can also save their own documents in their Portfolio. When a user accesses the Portfolio from an event, the Portfolio's file structure is pre-opened to display files related to the current event. The documents in Portfolio may have been automatically created (e.g. when a user submits a test) or created by users who have the role of Trainer or Portfolio editing rightsor the participant. Calendar Select this and Calendar will appear as a menu choice on the left. Clicking it will take the participant directly to the event's own Calendar. If a user opens Calendar from the main menu, only calendars that the user has chosen will be visible. Statistics Select this to give participants access to information about their own participation in the event. This includes logins, number of posted and read Discussion contributions, pages visited, etc. Reports If Users who have the role of Trainer have been using templates to create reports on participants (Progress > Miscellaneous > Reports) they can give participants direct access to these reports by placing this link in the left menu. Such reports could include course certificates, participation statistics as well as the comments on performance. Members: Select this and Members will appear as a menu choice on the left in the Communication box. Clicking it will take the participant directly to a list of all participants, trainers and other roles in the event. A photo album and list of logged in users can be chosen. Message board: Select this to create a space where messages to everyone or particular groups in the event can be displayed. Discussion Selecting this activates the Discussion function in the event. Discussions can be created for participants, project groups and/or trainers or other roles in the event. The Discussion function is asynchronous. It does not rely on simultaneous exchanges between users (unlike Chat). Discussions can grow over time and become more rich and complex. Ask/answer questions: Activating this function allows participants to submit questions (openly or anonymously). The questions are stored as in a question box and users who have the role of Trainer or Answer question rightscan answer the questions. The answers are sent to the questioners via from PING PONG and users who have the role of Trainer or FAQ editor rights (and Answer question rights)can choose to save the question and answer for use in FAQ (see above). Project groups When trainers create Project Groups they are also creating "group rooms" in which groups of participants can have discussions, work together on common assignments, share files and documents, etc. Users who have the role of Trainer or other rights can also direct messages to particular project groups and create pages in the event that are only accessible to particular project groups. Chat: Select this to create a room for real time communication in the event. PodCasts Select this to activate the PodCast function in the event. Poscasts allow users who have the role of Trainer or PodCast management rightsto distribute multimedia content to an event's participants. Read more about how this works in PING PONG here: PodCast. Log book is a function for both individual participants and project groups. An individual user's log book could

33 Page 33/174 contain study notes, etc. A project group can also collaborate on a Log book. External blog: (Extra function) The External blog function allows participants to link to their own Blogger blogs. It must first be activated by Ping Pong AB for your organisation. Users who have the role of Trainer or Function activation rights can then add this choice to the left menu under Communication. Only blogs from can be used. Blog entries can be seen by users who have the role of Trainer or Blog statistics (external blog) rightsusing the Progress tool. Get your local PING PONG support person to contact Ping Pong AB if you want this function to be activated. TIP! Remember to limit the number of functions you activate in a single event. Too many choices can be a problem - especially for those unused to using this type of web interface. You might even want to delay adding a function until it is needed. This lets participants get used to the basic functions first. Start page for the event Choose which page will be displayed when a participant clicks on the event. You can choose from the available list of functions or choose a specific page within the content from the dropdown list. You can also choose Bookmark from that dropdown list, which takes the participant to the same page they were on last time they were in the event. If the trainer selects Bookmark as the event's start page, the first time a participant goes into an event, they will be presented with the Content menu. Functions for users with enhanced rights Here you can select the functions that shall be available to users who have the role of Trainer or other relevant rights in the event's menu on the left. By default, most are available but you may wish to turn off certain functions. Most of them are accessed by trainers under Toolbox but Documents and Logbook are handled differently - see below. You can choose from the following functions: Project groups: If this is selected, users who have the role of Trainer or Project group management rights will have a shortcut to project group editing tools under Toolbox. Send message: If this is selected, users who have the role of Trainer or Send message rightswill be able to send messages in the form of s, PIMs and (if the additional service is activated for your organisation) SMS text messages to members in the event. Documents: If this is selected, users who have the role of Trainer or Document management rightswill be able to access the Document function even if it is not extended to participants. In cases where the function has not been given to participants (see Functions in the event above), trainers/document manager will have access to the function under Toolbox. Otherwise it will be in its usual position.

34 Page 34/174 Logbook: If this is selected, users who have the role of Trainer or Logbook management rightswill be able to access the Logbook function even if it is not extended to participants. In cases where the function has not been given to participants (see Functions in the event above), trainers/logbook managers will have access to the function under Toolbox. Otherwise it will be in its usual position. Progress tool: If this is selected, users who have the role of Trainer or the right to access the Progress toolwill be able to access the event's Progress tool under Toolbox. Edit objectives: If this is selected, users who have the role of Trainer or Edit objectives rightswill be able to use Edit objectives under Toolbox in relation to the event's Objectives and Progress function. Content editor: If this is selected, users who have the role of Trainer or Edit content, Publish or Edit style rights will have a shortcut to the Content editor under Toolbox. Own link in the left menu This allows you to add a link to the left side menu that will appear as a title there. Click on New link, enter the url and add a link name in the description field. Project group functions Check the box if you want participants to be able to create and edit project groups. Discussion This lets you configure what will be visible to participants when using Discussion. For all discussion forums in the event: The following settings apply to all discussion forums in the event: Allow participants in project groups to create new forums: Uncheck this box if you do not want members of project groups to be able to create their own forums. If you allow participants to create new forums, they can do so in the Discussion function via a project group. Of course, the Discussion function must be activated in the project group that the participant wants to create a forum in. tracking default for all: If this option is selected, tracking is activated by default for everyone in the event's discussion forum. Individual members can always switch off tracking themselves by deselecting Tracking in the list over the forum under Discussion. Participant can change the setting (Show/Do not show): Check this box if you want to allow participants to choose for themseleves the appearance of the Discussion pages. The default settings are Show messages as threads and Show photo. Trainers can check/uncheck these boxes to change how discussions will be displayed:

35 Page 35/174 Show messages as threads: Messages are displayed as threads. Show photo: A photo of the message author is displayed. Show members: This causes a list of all the discussion group's members to be displayed in the top right hand corner of the Discussion page. Show overview: This displays an overview of the discussion's messages and allows for filtering (e.g. display only messages marked as important). tracking of discussions: This lets trainers decide what PING PONG will send to participants who sign up to receive alerts whenever new messages are added to a discussion forum: new messages (full text): Whenever a message is added to the discussion, the complete text is sent to participants monitoring the discussion. notifications when new messages appear (headlines only). Participants monitoring the discussion receive an every time someone posts a new message, containing just the headline of that message. This can encourage participants to log in and enter the discussion forum to read the full text of the message which therefore makes it more likely that they will also post a reply and contribute to the overall discussion. Log books The event's settings let you configure log books. You can choose to activate individual log books and project group log books. Individual log books Select this option to give each participant an individual log book in this event. You can enable participants to write log book entries directly from the event's pages. If the organisation uses the Parent/Guardian feature, you can also allow parents/guardians to read, write and comment on entries in their children's individual log books. Log books for project groups Choose if and how you want to link log books to project groups: Each project group has a shared log book (in which all members can read and write): Choose this if you want each project group in the event to have its own log book that all group members can access. Each project group member has an individual log book: Choose this if you prefer each project group member to have an individual log book. Each project group member can read the log books of the other group members: Choose this if you want project group members to be able to read each other's log books.

36 Page 36/174 The Log book function is not available to Trainers or Log book managers - only participants. Overview If you want to include an Overview page, you can write a text in the field provided here and choose whether you want to add extra information about the choices in the menu on the left. Miscellaneous Spell-checking: If you wish, you can deactivate PING PONG's spell checking function (which is normally available for virtually every text input field in PING PONG). Members: Choose what list will be displayed in Members by default and decide if participants will only be able to see their own project groups when sorting through the Project groups list. Don t forget to save your changes by clicking Save at the bottom of the page. Hide Documents If the box beside Documents is not ticked, participants will not see the Documents function in the left side menu. However, participants will still be able to use Documents within their project groups. If the Documents function is hidden from participants, it will be moved down to Toolbox. This allows users who have the role of Trainer or Document management rights to upload documents to use in the event, e.g. to link to the content pages.

37 Page 37/174 Activating participants/preparing an event Users who have the role of Trainercan play a greater role in setting up events if an administrator gives them Activation of participants rights in the system. If this is done, an administrator simply needs to assign users as Passive participants in an event. This allows trainers with Activation of participants rights to see those participants but prevents the participants from seeing or logging into the event. Trainers can then assign those participants to project groups, start discussions, prepare messages to send etc, and in this way prepare an event. Once all the preparations are ready, a trainer with Activation of participants rights can change the status of Passive participants to Active participants, without the intervention of an administrator. This kicks off the event because once participants become Active, they can see the event in My events and log in. Trainers who have been given Activation of participants rights have an extra menu choice under Toolbox > Preferences: Activation on participants. This is where they can change participants from Passive to Active and vice versa. Administrators can do the same thing in Administration tool > Events > Assign users. When trainers with Activation of participants rights click Participantsin an event, they will see a list of any Passive participants in that event. When trainers with Activation of participants rights log into an event that contains Passive participants, a message appears with quick access to the Activation of participants tool. For administrators For trainers to have the ability to move participants from Passive to Active, they need to be assigned to their own special user group using the administration tool. As an administrator, you could create a new group called something like "Can activate" and put the trainers in that group. After doing that, go to Administration > Organisation > Access rights, select the new user group and click Edit. Under Other, simply click the Activate button beside Activation of users. The next time those trainers log in, they will be able to see Passive participants in events in which they have trainer rights. They will also be able to access the Activation of participants tool. For an administrator to be able to assign users as Passive participants there must exist a group within the organisation that has been given the Activation of participants right.

38 Page 38/174 Preferences - Logotype Under this tab you can upload a logo that is displayed on pages in the event. The logo is displayed on the left, under the menu. The logo must be 149x65 pixels and in GIF or JPG format.

39 Page 39/174 Preferences - Navigation This function can be activated by Ping Pong AB for your organisation on request. It is primarily used by organisations that want to enable direct logging into events. If the Navigation tab is visible under Preferences, users who have the role of Trainer or Function activation rights can click it and there configure whether the main menu will be visible in the event and which functions you still want to make available via the menu on the left if the main menu is hidden from view.

40 Page 40/174 Preferences - Archiving Users who have the role of Trainer or Event archiving rights can archive the event here for all members. This means that when users with access to the event go to All my events, they will no longer see the event listed under Current. Instead, it will be in the list of Archived events. When an archived event is entered, everything is the same except that the menus are displayed in light gray. One other difference is that no information from the event will be channelled to What's new. To locate archived events in the Administration tool, an administrator must check the box beside Show archived under the search field. If an event is restored to being a current event (by unchecking the archived event box and clicking Save) it will function exactly as a normal current event. Archived events are not displayed in the Catalogue.

41 Page 41/174 Answer questions Any questions sent by participants via Ask a question are shown here. They are divided into two lists: Answered and Unanswered. Users who have the role of Trainer or Answer question rights can see and answer the questions. Obviously it is good if trainers respond to participants questions as soon as possible. Unanswered questions This displays a list of unanswered questions. Here is how you answer a question: Click a question to read it. Click the Answer button. A text field opens in which you can type your answer. Adjust the following settings as desired: Copies and Hidden copies: You may send copies of the question and answer to other people by entering their addresses in either the Cc or Bcc fields (Bcc = "blind carbon copy" which means that addresses written in this field are not visible to other recipients. Use a comma between addresses if you want to send to multiple recipients. Add question and answer to FAQ: Select this to have the question and answer added to the FAQ. If you select this, when you click Send, you will be taken directly to the New FAQ view which lets you edit the subject, question and answer and then publish it in the FAQ for all event participants to see. Only users who have the role of Trainer or Answer question rights AND FAQ editing rights can select this option. Send answer as PIM: Select this if you want the answer to be sent as a PIM (PING PONG Instant Message) to the questioner. Click Send. When you click Send answer, the answer is sent to the questioner s address and as a PIM (if that option is selected). Even if the question was sent anonymously, the answer will find its way back to them as PING PONG records the questioner s identity. If you wish, you can add other addresses by adding them in the cc or bcc fields. If you want to send the to multiple recipients, separate their addresses with a comma. Answered questions All answered questions are displayed in a list that can be sorted according to Subject, Sender or Date. Click on a question in the Subject row to view it in full. You can see who asked the questions (unless they were asked anonymously) and which trainer answered them. You can also see the time and date of both questions and answers.

42 Page 42/174 Send message Here a user who has the role of Trainer or Send message rightscan contact members involved in an event using e- mail, PIM or SMS* (text message) Message template. If you saved an earlier message as a template, you can use that message, edit it and send it. Do you want each recipient's name to be displayed in the To line or do you want something else? Click the To textline field to set this up. For example, you might want the To line to say, "Company Finance A course participants" in order to indicate to each recipient that this is a group mail. Write a subject line Write the message. If you write a lot of text, the text field will expand as you write. The event s name is automatically included in the message. You can move the event s name around or even delete it from the message. By checking the Use HTML box, you can format the mail with the help of the editing tool. Images uploaded and inserted into the message using HTML are saved in an open image bank. Anyone with access to the Send message function in an event can make use of images uploaded to this image bank. Remember that images included in an are sent as attachments to the so try to avoid sending very large image files that could cause problems for the recipients trying to open the message. You can insert variables, which means that each recipient will see their own name or other details in the message. Learn more about what variables can be used under Information about the use of variables, which you can access directly via the interface. Upload any documents or files you want to attach to the message. Files can either be uploaded from your own computer or retrieved from one of your events or project groups in PING PONG. The maximum file size that applies here is the same as the maximum file size that is set for files uploaded to My documents. The default is 30 MB but this can be changed per organisation. Contact Ping Pong AB to have this setting adjusted. Note: Most mail programs refuse to accept files exceeding 7 MB. Choose if you want to send the message using , PIM or SMS/text messaging (if your organisation uses this service - more info below). If you also want to receive a copy of the message, check the box beside Copy to myself. Choose if you want to save it as a template. Finally, choose your recipient(s) using the field on the right. Selected recipients are displayed at the top of the right hand column. Here is how to choose recipients: Search: Search and select resipients by entering the first letters of the desired user/group in the search field and click Search. Matches are shown directly underneath the search field. If there are more than 20 matches, an index is created - you click the link to this index and then browse it. Select the desired users by checking the boxes next to their names. Click down through the group structure: Under the search field you can see the top level system groups in the event, usually Activated and Passed. If there is an arrow beside a group name, that indicates that the group contains subgroups. Click the arrow to work your way down and see those subgroups. At the lowest level you can select individual users. To go back up a level in the group structure, click the Up one level link.

43 Page 43/ Click Continue to progress to a preview page. If you are satisfied with your message, click Send message. Otherwise, click Back to return to the edit page. Message log All earlier messages sent from within this event can be seen here, including messages sent by other users with sufficient rights. SMS* If your organisation has purchased SMS tokens, these can be used by the events' trainers to send information from an event, for example using the Send message function. Administrators determine how many text messages may be sent by SMS from an event, under under Administration > Events > Create/Edit > Max number SMS. When you choose to send a text message using SMS, you can see in the final stage how many credits will be used for this action and how many are available to you. The number of credits for each text message depends on what the supplier charges to send texts to different mobile operators. * = Additional service.

44 Page 44/174 Progress PING PONG s progress tool is only available to users with the role of Trainer or at least one of the following rights: Content statistics, Test results, Survey results, Document statistics, Ask/Answer question statistics, Discussion statistics, Message board statistics, Blog statistics* (external blog), Overview statistics, Portfolio reviewing, Create lists, Test marking, Assignment assessment, Pass function and/or Edit objectives. The progress tool opens in its own window. You can monitor the event members' work and results using this tool. You can also perform other important tasks such as mark tests and assignments, view survey results and create lists as well as award marks and update participants portfolios. What you can do depends on what rights you have. In the search field to the right, you can choose whose statistics you want to see. You can select a particular individual or a whole group. If you do not make a choice, you will see statistics for all active participants in the event, except trainers. We have now started to lift out functionality from the Progress tool to the function Follow up. In Follow up you can: Mark free writing answers Mark assignments Progress is divided into different parts, as follows: Miscellaneous: Overview Log-ins Pass-function Portfolio Create list Report card Reports Content: Content Test results Survey results Documents

45 Page 45/174 Communication: Ask/Answer questions Discussion Message board * = Additional service

46 Page 46/174 Main menu On the main menu there are boxes listing each area of the Progress tool. You can see all the functions that you have been assigned rights to view and/or work with. The following can be found: Content Content Mark free writing Test results Survey results Assignment Communication Ask/Answer questions Discussion Message board External blog (choice) Document Miscellaneous Overview Log-ins Pass-function Portfolio Report card Reports If you have sufficient rights, you can always see the Overview, Content, Document, Communication and Other sections from the menu on the left. Clicking on the links takes you directly to those sections. Select time period

47 Page 47/174 You can choose to view data relating to the Total time period (since the event was launched)or the Last 7 days. Selecting groups or individuals On the right hand side of the page, there is a box containing 2 dropdown menus and a search field for narrowing down the participants you wish to view. You can use the search field to find an individual, or you can use the dropdown menus or a combination of both. If you do not make any choices, the system defaults to showing all activated participants in the event. 1. The first dropdown menu contains user groups that have access to the event. This can include any potential course occurrences and project groups that may have been created, and it also allows you to sort through users according to the following criteria: Activated via course occurrence (if Course occurrence is used with this event). Course occurences Inactivated (if Course occurrence is used with this event) Inactivated participants Inactivated trainers Logged in Event's name Members Participants (Activated) Passed Passive Project groups Status Trainers When you select one of these groups, the members are listed in the box, lower down on the right hand side of the page The next dropdown menu allows you to search in 4 different ways: "Last name, first name", "User name", " address" or "User field". You do not need to type in a full name to search. For example, if you have "Last name, first name" selected, type "Oba" in the search field and press the Enter key, the system will search for all last names beginning with the letters, "Oba" and the results will be listed below in the search area. Incidentally, when "Last name, first name" is selected, the search will also look for groups starting with the letters you typed into the search field. Register allows you to click on a letter of the alphabet and see all the users who have names beginning with that letter. Once again, the results are listed below in the search area.

48 Page 48/174 NOTE! In the middle section there is a dropdown list that shows where you are in the group structure in relation to the top group and each stage in between (like breadcrumb navigation on a webpage). You can use this to get an overview and to navigate more quickly back and forth in the structure. 4. You can navigate through the group hierarchy using the arrows above the lower list: Return to the previous level after having opened a group. Open the selected group to see its contents. Show everything contained by the selected group. Display information about the selected event/group. When the individual user or group you searched appears in the lower box on the right hand side, select them by clicking on their name. Their event progress statistics should then appear in the centre of the page. You may also need to click the Open button below it to bring up their progress details. If your organisation makes use of the Time limited groups function, groups that have expired and shown automatically in the search functions and lists.

49 Page 49/174 Content Content allows users who have the role of Trainer or Content statistics rights to see both the total number and individual names of participants who have visited specific pages published under Content in the event. All of the published sections are displayed in the list. You can shorten the list by applying the Filter in the dropdown menu under Type. By selecting one of the options in that dropdown menu, you will just see those type of sections in the list. You can select Test, Survey, Assignment, SCO (Scorm object) or PP (other published pages). The right hand menu allows you to select different groups of participants or individuals from those groups. If you have chosen to view a whole group, the list will display the percentage of members who have visited each section. If you then click on the name of a section, a list of which individuals have visited that section is diplayed lower down the page. If you have selected an anonymously marked test or assignment, an anonymous identity will be shown to the test/assignment marker instead of the test/assignment submitter's real name. You can also see each visitor's Status, Results (if the section contains any test elements), total Visits and in certain cases, the total Time a participant has spent on that section. Status information is not shown for anonymous surveys. Information about visits is only shown when at least 3 users from the chosen group have visited the pages containing the survey. (3 is the default setting for the minimum survey responses that are required in order for Progress to display information about surveys, but this figure can be changed on request at an organisation level. Contact Ping Pong AB to change this minimum number of responses setting). If you have selected an individual participant from the right hand list, you will see how many times that person has visited each section, along with their Status and Result.

50 Page 50/174 Mark free writing Free writing answers are now marked in the >Assessment tool.

51 Page 51/174 Test results Users with the role of Trainer or with either Test results or Test marking rights can see statistics on the Test results page in the Progress tool. Group test result If you have selected a group from the right hand menu, the test results area will display the following: The names of all tests that have been published in the event. Average results for answers so far. Names of individual questions within the tests (when you click on the plus sign (+) next to the name of a test) and the average results so far. Name of the category, if the question was randomly selected from the Question bank. If you click on the name of a test, a list is displayed of everyone who has submitted answers plus each person's results as a percentage. Both the most recent results and the best results are shown in respective columns. If you have selected an anonymous test, an anonymous identity is displayed in place of the person's real name. If you then click on a name in the list, you can see how they answered each question in the test. You can also print out the results. If you click the name of a question in the above list, you can see all participants who have submitted answers compared to the total number of participants. Individual test results If you have selected an individual participant from the right hand menu, the following information is displayed in the centre of the page: The names of all tests that have been published in the event plus the questions they contain. The results attained for each question and the tests as a whole. Category names, where questions have been randomly selected from the Question bank. You can delete a person s test results, which resets the test and lets them take the test again. You can also allow them to edit their test answer(s) and submit them again. If you click a test's name you can see a summary of that person's test performance. You can see total attempts and the best result attained. Below that you can see how the person answered each question. If the person submitted test answers more than once, you can see each submission date and result as a percentage figure and browse between the multiple submissions.

52 Page 52/174 No recorded mark A free writing question in a resettable test does not generate results in the Progress tool. This type of question is designed to be corrected by participants themselves. Random question No average marks are shown for randomly selected questions because each question can have a different marking system.

53 Page 53/174 Survey results Users who have the role of Trainer or have Survey results rights can see statistics on the Survey results page in the Progress tool. If you have selected a group from the right hand menu, the survey results area will display the following: Names of the surveys published in the event. How many participants have responded to the survey. Information about the total number of responses is only shown when at least 3 users from the chosen group have submitted the survey. (3 is the default setting and can be changed on request at an organisation level. Contact Ping Pong AB to change this minimum number of responses setting). The names of particular survey questions - click on the plus signs (+) to see these. Click on an individual question to see the results. You can see how many people have submitted answers to that question and a graph showing how the results are distributed between different alternative answers. If it is a free writing question, you will see the answers given by participants here. You can obtain two types of survey result summary: Survey results: A simple summary for your own use containing the result of each question, but without any possibility to modify the contents. To see the results from different groups who participated, use the group selector to choose groups and click Summary. Manage survey results: A summary that you can analyse, comment on and share with respondents can be obtained by clicking Manage summary. This summary shows results from the group(s) for whom the survey was created rather than any group(s) chosen in the group selector. Learn more under "Manage summary" about how you can work with survey results and share them with respondents. Note that the Survey result summary function only shows results for the Participant group. This means that if a survey is aimed at personnel, including those with Trainer rights in an event, they must be placed in the Participant group for their answers to be included in the Survey result summary. The reason for this behaviour is to allow survey producers to test the survey without their answers affecting the real survey answer statistics.

54 Page 54/174 Simple summary To see all the answers to a survey, displayed together: Click on a survey's name in the list in the upper part of the page (and above the individual questions). Välj urvalsgrupp i sökytan till höger i fönstret. Förvald är gruppen Deltagare. For certain groups that contain sub-groups, it is not possible to see the results, for the sake of anonymity. You must choose a group from the dropdown menu on the right hand side of the page, e.g. Active participants, and then click Open. You will then see how many people in the selected group have submitted the survey. Note as well that the sum total of participants who can have responded to a survey not takes account of settings relating to the visibility of survey pages. The total figure shows all in the selected group(s), regardless of whether they can reply to the survey or not. If you click Survey results, a new window opens containing all survey answers on one page which you can then print out, if you wish. Compare with another survey The survey's settings allow you to permit comparison of survey respondents' answers to one or more of the same questions (single, multiple and/or matrix questions) in different surveys. If you have activated this setting, you can click here to view statistiks on survey answers. Statistics are shown as bar charts. Any answers to free text questions a survey might contain are listed under the table. Send reminder When you click the name of a survey, information appears towards the bottom of the page. Next to the information on Not completed by X there is a Send reminder button. Click Send reminder to write a message and send an to users who have not completed the survey. Settings for summary and export Summary: Click the Summary button to see the survey results. The following options are available: Display old answers alternatives: If changes have been made to the answer alternatives while the survey was open, you can select Display old answers alternatives. You can then also see the first version of the answer alternatives Group questions by category: If survey questions belong to one or more categories, this groups the questions together by category, with each category coming in alphabetical order in the summary. Please note that any survey questions that do not belong to a category will not be included in the summary if you select this option.

55 Page 55/174 Export: You can export the answers to a survey in text (CSV), HTML or in Microsoft Excel formats, allowing you to work with the results in other programs. Include category name: If in the export file you want to be able to see what categories the survey questions belong to, select this option. Manage summary You can work with the summary, adding an overall analysis and comments on each question and configure other result display settings. You then have the option of sharing the results with the respondents. Manage summary becomes available to you once 3 or more people have submitted answers to a survey. The summary is always created from answers received from respondents belonging to the Participant group. Click the Survey result summary button. In the new window that opens, you can configure a range of settings. Publish the summary Click the arrow on the far right of the heading line to open publishing settings. Publish for respondents

56 Page 56/174 Arbeta igenom inställningarna längre ner på sidan och gå sedan tillbaka hit för att publicera enkäten så att respondenterna får se resultatet med din analys och kommenterarer. When you publish the summary, respondents can see the results along with your analysis and comments. Select Published for respondents and save. Note that only those who have submitted survey answers can see the summary. A notice is sent to repondents that a summary has been published and they can view it by going to the page containing the original survey and clicking the Summary button. If you publish the results before everybody has responded to the survey and then at least one person submits answers, these will be fed into the summary automatically. This includes free writing answers which you can no longer remove. Therefore it is a good idea to wait until everyone has answered the survey before publishing the results. Publishing alternatives Display old answers alternatives: If changes have been made to the answer alternatives while the survey was open, you can select Display old answers alternatives. You can then also see the first version of the answer alternatives. Hide comments: If you select Hide comments a summary is shown leaving out any comments that may have been added. Hide free writing answers: Select this to hide all answers to free writing questions. Group questions by category: If survey questions belong to one or more categories, this groups the questions together by category, with each category coming in alphabetical order in the summary. Please note that any survey questions that do not belong to a category will not be included in the summary if you select this option. Select diagram type Bar charts or pie charts can be used to display how respondents answered each question. Note that you need to save before changes are implemented. To continue working on the summary, make sure "Published" is not checked. Compose an overall analysis and comments on individual questions You can write an overall analysis of the whole survey and comment on individual question responses. Remove respondents' comments You can remove comments by respondents that you do not think are useful. Free writing comments are shown in a list under the question. Click the cross to remove the comment from participant view. The comment is then grayed out. Click once more on the cross to make it visible again. Whenever you remove a comment, participants will see that a comment was removed in the shared summary.

57 Page 57/174 Participant view of summary - preview When you have saved your changes you can click Participant view to see how the summary will look from a participant perspective. To continue working on the summary, let it remain unpublished when you save. Print There are two ways to print the survey summary: The Print button at the top of the summary window This print version adopts settings from the published version of the survey summary. So if comments and text answers are hidden in the summary, they are also hidden in the print version. Furthermore, teachers' comment fields are only shown with text (text areas not included in the print version), font size is reduced and there is a clear distiction between the questions. This printing option is useful if you want to share the printed summary with respondents. Web browser's print function Use your web browser's built in print function if you want your print version to look more like the screen version (i.e. including comments and text areas). Submitted by In non-anonymous surveys there is a list of users who have answered the survey. Names are displayed in bold print until a trainer has clicked them. Close surveys Surveys can be closed by users who have the role of Trainer or Edit content rights, using the event's Content editor by setting a value in the Allow submission no later than field, saving and Publishing. If a survey is closed, nobody can submit answers to the questions. However, the survey can be re-opened in this area of the Progress tool. When participants submit answers to a survey, the survey is closed to those participants, so preventing them making multiple submissions.

58 Page 58/174 Assignments This is a description of how you can read, correct and mark assignments. Overview When you click the assignments tab in the progress tool, a list of all the event's assignments is displayed. The different columns are used to provide information about: Name or Group. If a group has submitted an assignment together, the names of all the group members are connected in a thread. Status: Status can be one of the following: the assignment has been submitted but not yet been marked (Unmarked), a trainer has asked the participant to revise the assignment (Rev. req.), a trainer is in the process of marking the assignment (Marking in progress), a trainer has awarded a pass to the assignment (Completed) or that a trainer has decided that the assignment has failed to meet requirements (Not passed). Marks: The actual marks awarded for an assignment are shown here. If the creator of the assignment has not awarded marks to the assignment, or set the marks as '0', no information on marks will be displayed here. If marks are used, you can see what marks have been awarded once the status of a submitted assignment has been set to Completed or Not passed. Submitted: This displays when the assignment was first submitted. Revision: This displays the most recent submission of a revised version of the assignment, when applicable. Summary and statistics Click on the name of an assignment to learn more about it. Under the list you will see a summary of key information such as the status (open/closed), deadline and group(s) with access to the assignment. You can also see a summary of how many participants have submitted assignments, not submitted assignments and how many have completed the assignment. Note that if an assignment is changed from individual assignment to group assignment or vice versa, statistics are only shown for the current form of assignment. Marking individual and group assignments An exclamation mark to the left of an assignment's name in the list indicates that participants have submitted assignments that are have not yet been marked. Clicking the plus sign causes a list of participants/groups that have submitted assignments to appear. You can also see those who have not submitted assignments by clicking Show all above the list.

59 Page 59/174 Click directly on a name to start correcting that individual/group assignment. A marking view opens underneath that allows you to open submitted assignments and read comments. You can also exchange comments with the participants involved - these are stored in a thread in both your view and the participants' view. You can comment on the latest version of an assignment or a previous one. If the creator of the assignment has created a Marking guide (in Edit content) you will see this at the top of the marking view. Status, grades och marks. As well as adding comments/feedback, you can change the assignment status to Marking in progress, Revision required, Completed and Not passed or simply leave the assignment as Unmarked. You can also award grades and maximum marks if these have been configured for the assignment. Participants have access to information on status, grades and marks on their assignment submission pages.if it is a group assignment, all group members see exactly the same information. Note that if a trainer awards marks to as assignment that still has Unmarked status, that status changes automatically to Completed, If marks are assigned to assignments with other statuses (e.g. Rev req., Revision submitted, Marking in progress) these are not automatically changed. Closed for submissions Once the assignment deadline has passed, participants can no longer submit assignments. When the status is set to Completed or Not passed for an individual participant, the individual/group can no longer submit anything via that assignment again.. Open for revision If an assignment is closed for a participant and the trainer changes the assignment status to Revision required the assignment is temporarily reopened. The trainer can set a new deadline for submission of revisions and the participant can submit files and write comments up to the deadline. If no deadline is specified, the status changes automatically to Revision submitted when the participant submits a file and the assignment is closed once again. The assignment status can then only be changed manually by the trainer or user who is marking the assignment. Send marked assignment by By selecting Send also as , your comments and information on any change in status, grade or mark will be included in the message. Du kan bifoga filer på upp till 5 MB.

60 Page 60/174 Collate multiple images and texts If an individual/group have submitted multiple images and text files as part of the same assignment, you can collate them in the same view by checking the Select for display box and then clicking the Show selected files button. Note that only pure text files (.txt) can be so displayed. Export The Export status button lets you export information on users status in text format. The Export everything as Zip file button lets you export all versions of submitted assignments plus comments and their status in a compressed zip archive. Within the Zip archive, there is a folder for each participant. Anonymous marking The test producer can choose to create an assignment in which answers are submitted anonymously. If this is the case, when marking the test you will see "Anonymous person 22" instead of the name of the participant. In this way it is easier to be objective when marking answers. Anonymous marking cannot be used in conjunction with group assignments. If you have the role of Trainer or Assignment marking rights, choose when you wish to de-anonymize the assignment. This is usually done once all participants have submitted their assignments. De-anonymize assignment When it is time to de-anonymize an assignment, please note that none of the submitted assignments can still have the status of Unmarked or Being marked. Click the name of the assignment in the upper menu and then click the End anonymous marking phase button. When you do this, one of the following messages are then displayed: Assignment de-anonymized: This is the default message that is shown when everything is in order and the assignment has been successfully de-anonymized. X participants have not yet submitted assignment. X participants have submitted revisions. Are you sure you want to end the anonymous marking phase?: This message is generated if any participants have still not submitted the assignment. You can choose to wait for them or you can go ahead and deanonymize the assignment anyway. You have X assignment(s) whose status must be changed before the anonymous marking phase can be ended. Of these: X are Unmarked

61 Page 61/174 X are Being marked Therefore, you or another trainer must deal with the aforementioned assignments before the anonymous marling phase can be ended. Once the assignment has been de-anonymized, the respondent's real name and previously anonymous ID number is displayed. Once an assignment has been de-anonymized, any users viewing the assignment in the event will see The anonymous marking phase has ended and your identity is no longer hidden. Furthermore, a comment is added to the list of Uploaded files giving information about when the assignment was de-anonymized, who de-anonymized it and the current status of the assignment (e.g. Being marked). If the assignment is linked to a sub objective (in the Objectives and Progress function) the pass function is applied when the test is de-anonymized. Please note that it can take a few minutes before this feeds through the system and the status of a sub objective is changed. Passing Important information regarding the pagging of assignments! We have made the system for assignments more consistent. On anonymous assignments that are linked to a sub objective the passing will not go through until the assignment is de-anonymized. On assignments that have a delayed showing of results, either by a set time or by the teacher s own choice, the passing will not go through until the results are made visible. Assignments that are anonymous and have a delayed showing of result will pass when they are deanonymized and made visible. This will then make the passing visible to both teachers and participants. Please note that this means that the teacher can see that the assignment has the status Done, e.g. in Assessment > Assignment and in Progress tool > Content > Assignment, but that the sub objective isn t marked as passed in Progress tool > Pass-function > Participant until the assignment has been de-anonymized and the time of visibility has occurred. Plagiarism control PING PONG's Assignment function for handling assignments submitted in events can be linked to plagiarism control services. These functions are then visible in the correction page for assignments. At the moment, plagiarism control from the following suppliers can be integrated into PING PONG:

62 Page 62/174 Urkund: Turnitin: If your organisation, or a department within your organisation, has a contract with one of the above companies, Plagiarism control can be implemented for Assignments. Your organisation's PING PONG support person or administrator can contact Ping Pong AB for more information and to activate this service. If an assignment is marked anonymously, any plagiarism control is also anonymous.

63 Page 63/174 Ask/Answer question Users who have the role of Trainer or Ask/Answer question statistics rights can read statistics on the Ask/Answer question page in the Progress tool. If you have selected any of the groups from the right hand menu, any questions they have submitted within the event will be listed in this area, along with the date and time when each question was submitted. If you click on the name of a question, you can see more detailed information relating to who asked the question, who answered it, the answering time (how long it took before an answer was given) plus the actual question and answer. You can also choose to list People who have asked a question and People who have not asked a question. If you have selected an individual from the right hand menu, you will be shown how many questions they have asked (if they are a participant) or answered (if they are a trainer) compared with the average.

64 Page 64/174 Discuss Users who have the role of Trainer or have Discussion statistics rights can see statistics on the Discussion page in the Progress tool. If you have selected any of the groups from the right hand menu, any discussion subjects they belong to within the event will be listed in this area. You will also see when the discussion was created, how many participants have access to each discussion plus how many messages have been posted to them. If you have selected any of the groups from the right hand menu, any discussion subjects they belong to within the event will be listed in this area. You will also see when the discussion was created, how many participants have access to each discussion plus how many messages have been posted to them. Click a table heading to sort the contents according to what lies under the heading. You can choose between two lists: People who have been active and People who have not been active. Click on a discussion subject to see more information, such as who has access to the discussion and how many have read or written messages in that discussion. If you selected an individual from the right hand menu, you will be able to see how many messages that person has read and written in the event, compared to the average for all participants.

65 Page 65/174 Message board Users who have the role of Trainer or have Message board statistics rights can see statistics on the Message board page in the Progress tool. If you have selected any of the groups from the right hand menu, ayou can see all messages addressed to them plus what percentage of the group's members have opened the messages. If you click on an individual message, you can see who has read the message and when, plus who has written it and when. You can choose between two lists: People who have read a message and People who have not read a message. If you have selected any of the groups from the right hand menu, ayou can see all messages addressed to them plus what percentage of the group's members have opened the messages. If you click on an individual message, you can see who has read the message and when, plus who has written it and when.you can choose between two lists: and If you selected an individual from the right hand menu, you will be able to see how many messages that person has read (if they are a participant) or written (if they are a trainer) compared to average in the event.

66 Page 66/174 External blog External blog is an extra service and must be activated by PING PONG for your organisation. Ask your organisation's PING PONG support staff to get Ping Pong AB to activate this function. If a user who has the role of Trainer or Function activation rights has activated External blog (Toolbox > Preferences) it will appear as a menu choice under Communication. Participants will see the blog function in the menu of the left withing the chosen event. Here they can link to blogs - but only blogs from can be used. Users who have the role of Trainer or Blog statistics (external blog) rights can see statistics for the function here. If you have chosen to see statistics for a group, a list of all participants plus all their external Blogger blogs will be shown. The list also contains details on how many entries each participant has made to their blog plus status information. The status can be undefined (-), Ok, Not found or Not readable. Note that you must click the Update list button to fetch new data. It can take some time to upload/refresh the list if there are many partcipants in the event. Click the blog link to go to the actual blogg. If you have chosen to see statistics for an individual user, you can see their latest blog entries. Titles of blogs and entries act as links that you can follow to view the relevant original blog. In this list, you can also see how many comments each entry has attracted.

67 Page 67/174 Documents Users who have the role of Trainer or have Document statistics rights can see statistics on the Document page in the Progress tool. If you have selected any of the groups from the right hand menu, you can view how many have accessed each document in the event's Documents section. To see who exactly has accessed a particular document, click on the document's name. If you selected an individual from the right hand menu, you can see how many times that person has accessed each document in the event's Documents section. To see the dates when they accessed a document, click on the document's name. If you have selected any of the groups from the right hand menu, you can view how many have accessed each document in the event'ssection. To see who exactly has accessed a particular document, click on the document's name.if you selected an individual from the right hand menu, you can see how many times that person has accessed each document in the event's section. To see the dates when they accessed a document, click on the document's name.

68 Page 68/174 Overview Users who have the role of Trainer or Overview statistics rights can see the Overview page in the Progress tool. Under Others / Overview, you can see general information about log-ins and other activity in the event. If you have selected any of the groups from the right hand menu, a diagram appears displaying the total number of log ins distributed according to time of day. You can also see additional information such as People who have logged into the event and People who have not logged into the event. If you click the latter list, names are displayed and you can click on a name to send them an , e.g. to encourage them to log in to the event. At the bottom of the Overview page is a diagram showing event logins (for the current group). If 700+ days have passed since first login, the bars show logins/year. If 90+ days have passed since first login, the bars show logins/month. If 20+ days have passed since first login, the bars show logins/week. If less than 20 days have passed since first login, the bars show logins/day. If you selected an individual from the right hand menu, you will see a diagram will show their log-ins distributed according to time of day. Note that a login is registered every time a user performs an action in an event when an hour has passed since the previous action.

69 Page 69/174 Logins Users who have the role of Trainer or have Overview statistics rights can see the Logins page in the Progress tool. A login is registered every time a user performs an action in an event when an hour has passed since the previous action. Under Others / Logins, you can see information about the most recent log-ins in the event. If you have selected any of the groups from the right hand menu, you will see who has logged in most recently. You can also choose between two lists: People who have logged in and People who have not logged in. If you click a person's name, you can see more detailed information about that person. If you selected an individual from the right hand menu you will see, amongst other things, how many times that person has logged in. You can also send them an , which could be useful if they have never logged into the event.

70 Page 70/174 Pass function Users who have the role of Trainer or Pass function rights, referred to below as "Pass awarders" can view statistics and award passes in Sub objectives to participants in the Progress tool's Pass page. A participant can gain a pass in a whole event and in one sub objective if any have been specified under Objectives and progress (Toolbox > Edit objectives > Settings for Objectives). Participants can be awarded a pass by a trainer (pass awarder) or automatically when a sub objective has been achieved, e.g. when they have successfully completed a test. Sub objectives can also be set up so that that participants themselves can decide when they have been achieved. The Pass function is divided into three areas: Overview, Sub Objectives, Participant and Unread comments. You can view and award passes under Sub Objectives and Participant. Tips! Aktiviteter med många deltagare: Om du jobbar med en större aktivitet med många deltagare kan det vara bra att arbeta med enskilda deltagare eller mindre grupper, snarare än hela gruppen på samma gång. Det kan ta lång tid att ladda och spara eventuella godkännanden för väldigt stora grupper. I vissa fall förhindrar PING PONG sådana väntetider genom att inte visa listor med för många deltagare eller att varna innan man t.ex. sparar godkännande för en stor grupp. Cache In the Progress tool's main menu you can check the Cache option next to Pass Function. If you check this box, the information on different pages accessed in the Pass Function area will not need to be fetched more than once from the server. For certain combinations of groups and sub objectives, information will be displayed much faster than with the cache disabled. Whilst you have Cache activated, you will also see a box on each page under the Pass Function showing you how up to date the information is for that combination of group and sub objective you are viewing. "Cache" = a fast temporary storage where most recent or most frequent values are stored to avoid having to reload from a slower storage medium. ( Overview

71 Page 71/174 Here you can view groups. Select a group from the right hand menu. In the dropdown menu towards the top of the central part of the page, select either Entire event or a particular sub objective (if any have been set up under Objectives and Progress). A bar is displayed, showing the percentage of the selected group who have passed the event or sub objective you have chosen to look at. Below this is a list of all individuals in the group with a bar next to each of them, plus a percentage figure indicating how much of the event they have gained passes in. A tick is displayed next to any sub-sections that have been passed, plus any marks (if applicable). If you have chosen to view just a sub-section, you can see who has passed or not passed in that sub-section. If you click on the name of an individual, you are taken to Participant (see below). Additional Information Depending on the settings that a user who has the role of Trainer or Edit objectives rightshas made in this event you can also find the following information: Show passed: If you tick the Show passed box, you can see what marks have been awarded to each individual. Go to Content > Assignment to award marks for participant's assignments. Show grade: If you check this box, the grade assigned to a participant's assignment is displayed. Go to Content > Assignments to assign grades to assignments. Show status: If you tick the Show status box, you can see additional information on the event's sub objectives. If there are any tests, you will see the percentage of correct answers each individual got in the test. A light green coloured bar is displayed if the participant gained a pass. If they failed, a light red coloured bar is displayed instead. If there are assignments, the status is shown for each participant: To be marked, Revision required or Completed. Under Content > Assignment, users who have the role of Trainer or Assignment assessor rights can set the status of a participant's assignments. If anonymous marking is being used with an assignment, the status is not displayed until the assignment has been de-anonymized. If there are surveys, you can see who has submitted answers and who has not. Show marks: You can award marks to a subobjective defined as Other sub objective. If you check this box, marks awarded are displayed. Go to Passing > Sub objective and locate Other sub objective to find and award marks in relation to sub objectives of this type. Personal fields: By highlighting one or more fields (hold down Ctrl (Windows) or the apple

72 Page 72/174 (Mac) to highlight more than one) and clicking Update you can see information stored in the system about participants in the chosen group, direct in the table. If you change your selection you must click Update again to see your new choice. Export You can print out the page you are viewing or export it in text or Microsoft Excel format. Choose from the dropdown menu which user field you wish to add to the exported/printed list. If you make no selection, only first and last names will be given. Sub Objectives Here you can view results for groups (not individuals). Select a group from the right hand menu. In the dropdown menu towards the top of the central part of the page, select Entire event to look at all sub objectives at the same time, or if any have been created, select an individual sub-objective. If Entire event has been selected, you will see a list of sub objective plus how many people have passed and how many have not yet passed each sub-objective. If you click any of the sub objectives, you can see individual names. Green/red coloured bars plus the presence or absence of a tick indicates who have passed. If you click on the number of people passed or not passed, the list will just include the names of either of these sets of participants. A table is shown on the page with information on the selected sub objective, or the entire event if that was what you chose. The table's appearance depends on the type of sub objective you have chosen but the following columns should be visible: Name: Participants' names sorted by last name are shown in green with a green tick next to them indicating that they have passed or a red cross indicating that they are not passed. Status: Depending on the type of sub objective, the participant's status appears here: e.g. Not submitted, Revision required, 93 % etc. History: Click X event if you wish to see information about, or write a comment connected with passing a participant or if you wish to read comments already written. These will be shown to participants under Objectives and progress. Participants can also write their own comments under Objectives and progress which then become visible here. You can change your most recent comment, provided nobody else has read it. If you wish to write a comment that will be hidden from the participant but visible to users with the role of Trainer or Pass function rights, check the Only visible to trainers option. The History and

73 Page 73/174 Comment function is activated under Toolbox > Edit objectives > Advanced mode > Settings by a user who has the role of Trainer or Edit objectives rights. Passing: Depending on the type of passing chosen for the sub objective, you can either view the pass status or actually award a pass manually to the participant. In some cases you can set Grade (e.g with assignments). Time: If the Time elapsed for Sub objective option has been checked under Tool box > Edit objectives > Settings, a Time column is also shown here. If a pass is awarded by a trainer in a sub objective, the time it took for the participant to gain a pass can be entered here. This could be interesting if for example, a participant required a number of external lessons to achieve an objective. The field is managed manually so you should always enter the total time. If several sub objectives have time fields, you can see a total for the event under the Participant tab. Notera att endast användare med rollen Lärare eller rättigheten Godkännandehantering kan ange tiden. Note that only users with the role of Trainer or Pass function rights can enter an elapsed time. If you make any changes, don't forget to click Save at the bottom of the page. Personal fields: Just as for Overview you can choose to display information from participants' personal (user) fields in the table. Select the desired fields (hold down Ctrl (Windows) or the apple (Mac) to select more than one) and click Update to get the information displayed directly in the table. Save: If you make any changes to the page, e.g write comments or award grades, you must click Save for these to be saved in the system. Show all history: Click Show all history if you wish to view comments on all participants together. Click Hide all history when you no longer wish to view them. Unread comments are discussed in more detail further down this page. Uppdate from file: As well as doing it directly in PING PONG, you can also update the status of participants' sub objectives using an Excel file. This can be a quick way to update sub objective status for a large number of users at the same time. You can apply passed/not passed plus set results or marks (where applicable to the actual sub objective). To do this, click the Update from file button and you can then view a sample file and learn more about how to create your own Excel file for updating sub objectives. You will need to create the following columns in the Excel file: "Username", "Passed" (true/false). You may also wish to add "Grade" and "Points" if these are relevant to the sub objective. Note that the imported file will overwrite the status of sub objectives that are subject to automatic passing. Sub objectives that require a trainer to assign a pass can be updated using a file, and can be updated again by a trainer in the normal way or using another file update. When the file is uploaded, you will see a preview and if PING PONG detects any problems, the system will post warning messages. You can then opt to implement the update. If you click on a name, you are taken to the Participant section (see below).

74 Page 74/174 Participant In the Participant section, you can award passes. If you have not reached this section by clicking on an individual name, choose one from the right hand menu. At the top you can see which person is selected. You can click the person's name to see more information about that person. The event's sub objectives are listed and you can see which ones they have passed. Next to each sub objective there is a box that shows who/what enables them to gain a pass in that sub objective. Here is what they mean: Automatic refers to: Tests that must be submitted and require a certain result to gain a pass. Surveys, which simply need to be submitted to gain a pass. Passing of another event. This sub objective cannot be passed here. A pass can only be gained by gaining a pass in the other event that has been linked to this sub objective. Total - entire event. This happens when the whole event is passed when all tests and surveys have been submitted. If a user who has the role of Trainer or Pass function rights manually passes or rescinds a pass from a sub objective that has automatic passing activated, automatic passing is deactivated. Pass awarders can reactivate automatic passing by clicking the Use automatic passing button. Pass refers to: Sub objectives in which a pass awarder must award a pass. You can do this directly by clicking the Pass button. Assignments, that must be marked and passed under Content > Assignment. Participant refers to: Sub objectives in which participants can tick these type of sub-objectives when they feel they have completed them. Apart from the Participant-determined sub objectives mentioned above, a pass awarder can usually award a pass for each sub objective. For example, a test result may automatically produce a pass, but a pass awarder can also award a pass directly on this page. If the Time elapsed for Sub objective option has been checked under Tool box > Edit objectives > Settings, a Time field is also shown here if the sub objective requires passing by a trainer. The time it took for the participant to gain a pass can be entered in this field. At the bottom of the page, under Total: "Event's name" you can see the total time taken to achieve all the objectives with time fields in the event.

75 Page 75/174 Click X events if you wish to ses information about, or write a comment connected with awarding a pass to the participant or if you wish to read comments already written. These will be shown to participants under Objectives and progress. Participants can also write their own comments under Objectives and progress which then become visible here. You can change your most recent comment, provided nobody else has read it. The History and Comment function is only shown if it has been switched on under Event > Toolbox > Edit objectives > Advanced mode > Settings. Click Show all history if you wish to view all information and all comments on the participant. Click Hide all history to do exactly that. Click i for information about a sub objective. Unread comments The Unread comments tab reveals a list of all sub objectives where there are unread comments, i.e. comments that have not been read by the currently logged in trainer. The unread comments are shown under each related sub objective. Click on a comment and you are taken to the sub objective where it originated and there you can read the comment in full and respond to it.

76 Page 76/174 Portfolio If the Portolio has been activated and objectives have been set for an event (Toolbox > Preferences > Preferences for Objectives), and these are linked to Portfolio, a user who has the role of Trainer or either Portfolio reviewer or Portfolio editing rights can view participants' portfolios here. All sub objectives linked to portfolio are listed in the dropdown menu towards the top of the page, along with the folders they belong to. If the Sub objective is a test If you select a test from the dropdown menu, you will see preferences for that sub objective: What part the test plays in passing the whole event (expressed as a percentage). If the test is compulsory for passing the event. How a pass is awarded (by a trainer/user with sufficient rights, by the participant or automatically) Anyone who has submitted test answers is listed below. You can see when a pass was awarded and any comments that may have been added. You can also open the test and see how each person answered. The portfolio contains the test in pdf format. If the Sub objective is an assignment If you select an assignment from the dropdown menu, you will see preferences for that sub objective What part the assignment plays in passing the whole event (expressed as a percentage). If submitting the assignment is compulsory for passing the event. How a pass is awarded (by a trainer/user with sufficient rights, by the participant or automatically). If grades and revision are used. Anyone who has submitted an assignment, had it marked and given Completed status is listed below. You can see when a pass was awarded, put into the portfolio and any comments that may have been added. You can also open the assignment and see the most recent version of each person's submission. Portfolio management

77 Page 77/174 Users who have the role of Trainer or Portfolio editing rights can not only view a user's portfolio document, they can add new documents. To do this, they must search for and select individual event members using the search field on the right of the Progress tool window. Selecting a name in the list displays that user's portfolio documents. The event you are currently in is preselected. If you have Portfolio reviewer rights but not Portfolio editing rights, you can see a user's portfolio documents but you will not see the New document button and you cannot add new documents to the user's portfolio. bild?!

78 Page 78/174 Create list This function lets users who have the role of Trainer or Create list rights query PING PONG's database of users in an event to create bespoke lists of participants, parents/guardians, trainers and other event roles with selected personal information. This can be useful if for example, you wish to create a group that you want to contact by e- mail or create reports. You can select members of a group according to various criteria. Step 1 You can create a list using any one of up to five of the system's tools: Sub objectives, Completed sub objectives per folder, Test results, Assignment status, Logins and Group list. Select one of these on the first page, Step 1 and click Next. Step 2 Sub objective If you have selected Sub objective in Step 1 and click Next, you come to Step 2 where you can make further choices to narrow your selection. Begin by choosing which of the event's sub objectives you want to create a report on. The dropdown menu contains a list of the event's sub objectives (as set up in Toolbox > Preferences > Preferences for Objectives). Now choose from the following, then click Next: Show users that have passed the selected Sub objective. Show users that have not passed the selected Sub objective. Show users that have revision required for the selected Sub objective. Show users that do not have revision required for the selected Sub objective. Show users that have the following grade on the selected Sub objective (select from menu). Show users that do not have the following grade on the selected Sub objective (select from menu). Completed sub objectives per folder The Completed sub objectives per folder list lets you obtain information about If, When and How participants have achieved an event's sub objectives.

79 Page 79/174 In step 2 of the Create list function, you can choose which sub objective folder you wish to examine. If an event has several sub objective folders, you can only choose the event's top group. This contains all the event's sub objectives. When the list has been compiled, information is shown about each sub objective and is split into columns depending on the type of sub objective. The following are possible: Status: A tick under this column shows that a participant has achieved the sub objective. Comments: If the Use comment function for Sub objectives has been activated (Toolbox> Edit objectives > Advanced mode > Settings), the total number of comments for each participant is shown. Click the number to see the actual comments. If you print or export the list, the comments are included. Result: For assignments linked to a sub objective in which Use grades has been activated (Toolbox> Edit objectives > [Select Assignment as the objective type] > Settings), a Result column is included showing the result attained by the participant for the sub objective in question. Rest: For assignments linked to a sub objective in which Use revision has been activated (Toolbox> Edit objectives > [Select Assignment as the objective type] > Settings), a Revision column is included with a tick beside users who have Revision required specified by a trainer in respect to the sub objective in question. Pass date: This shows the date and time of a pass awarded in relation to a sub objective. Passed by: In cases where the participant can attain a pass automatically (e.g. by submitting a survey or passing a multiple choice test), this column displays "auto". If the pass was awarded manually - either by a trainer or in some cases even the participant, that trainer or participant's name is shown here. Please note that if the objective is an assignment, you cannot see who awarded the pass in this list. Test results If you have selected Test results in Step 1 and click Next, you come to Step 2 where you can make further choices to narrow your selection. Begin by choosing which of the event's tests you want to create a report on. The dropdown menu contains a list of the event's tests. Now choose from the following, then click Next: Show users that have submitted the test. Show users that have not submitted the test. Show users that have at least (insert a test result) percent. Show users that have a maximum of (insert a test result) percent. The list is based on results from the user's most recent attempt.

80 Page 80/174 Survey If you have selected Survey in Step 1 and click Next, you come to Step 2 where you can make further choices to narrow your selection. Begin by choosing which of the event's surveys you want to create a report on. The dropdown menu contains a list of the event's surveys. Now choose from the following, then click Next: Show users that have submitted the survey. Show users that have not submitted the survey. Assignment status If you have selected Assignment status in Step 1 and click Next, you come to Step 2 where you can make further choices to narrow your selection. Begin by choosing which of the event's assignments you want to create a report on. The dropdown menu contains a list of the event's assignments. Now choose from the following, then click Next: Show users with completed assignments. Show users with assignments to be marked. Show users whose assignments require revision. Show users that have not submitted the assignment. Show users that have at least (insert a number) points. Show users that have maximum (insert a number) points. Logins If you have selected Logins in Step 1 and click Next, you come to Step 2 where you can make further choices to narrow your selection. Now choose from the following, then click Next: Show users that have logged in.

81 Page 81/174 Show users that have not logged in. Narrow the selection to dates before (insert date - click the calendar symbol for help). Narrow the selection to dates after (insert date - click the calendar symbol for help). Group list If you have selected Group list in Step 1 and click Next, you jump directly to Step 3 where you can choose which group members you wish to include in the list. Step 3 When you have clicked Next in one of the previous stages and come to Stage 3, you can now choose which group will be included in the list. In the left hand box you will see a list of possible groups to choose from. Click on a group to select it, then use the appropriate arrow to move it to the Member in box (people to include in the list) or NOT member in (people to exclude from the list). You can also specify whether users must be in all of the Members in groups to be included in the list, or not. Once you have chosen which groups will be included or excluded from the list, click Next to move to Stage 4 where you can choose what personal information to include. Step 4 At this stage, you can choose what personal information shall be included in the list, e.g. job title, address etc. In the left hand box, you will see a list of Available fields. Select a field by clicking on it, then click on the appropriate arrow to move it to the Selected fields box on the right. Click Next to see the resulting list. Step 5 At the top of the page, there is some information about the choices you have made. You can always go back and revise these choices by clicking on one of the steps (1-5) in the box on the top right hand side or clicking Previous below the list. Next comes the list itself.

82 Page 82/174 You can export the data in text or Microsoft Excel formats. You can also print out or send the information (using the Send message function). If you have the role of Trainer or Send message rights, you can send s to people in the list using the Send message function. If you have the role of Trainer you can use the Document from template function. If you click Save the query, it will be easier to perform the same search later on, especially if more participants have joined the event and been active in it.

83 Page 83/174 Report card Using the Report card function, users who have the role of Trainer or Create list rights can create Excel reports with different components from the event. By default, the report includes each of the event's Active participants plus a summary of any project groups and of the whole event itself. Note: whilst the trainers' names are included in the report, their activity in the event does not affect the report, which focuses on participants. This is good to remember, especially if you choose Summary for each project group because here it is clear which trainer is linked to which project group. Another aspect worth noting is that you can check the Also show unpublished box to include unpublished tests, assignments and SCORM objects in the report. These will be presented with a line through the text to distinguish them from published material. Create a Report card as follows: 1. Select the components you want to include in the report. You can choose: 1. Assignments: Each assignment is shown with three columns: 1. The assignment's Name along with Submission time for each participant. If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will tell you what percentage of the groups have Submitted or Not submitted assignments. 2. Feedback gives the timepoint at which a trainer gave feedback to a participant. This could be a comment or change of status of the assignment and the timepoint will be exactly the same as that seen by the participant who views the overview page of the assignment. If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will tell you what percentage of the groups have or have not received feedback on their submitted assignments. 3. Status shows the status of the assignment for each participant (e.g. To be marked, In progress, Revision required, Completed, etc.). If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will tell you what percentage of the groups have each given status. 2. Tests: For each test there is a separate column that is headed by the Name of the test and the Result%. If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will tell you the average percentage gained by each group/all the participants in each test. 3. SCORM objects (if the event contains any SCORM objects): Each SCORM object is assigned a column with the status given for each participant. If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will tell you what percentage of the groups have attained each given status. 4. Log book: If the Log book function is used in an event, you can obtain information on: 1. Date of latest contact: In the log book, a trainer can insert a Contact note about any contact made with a participant. Check this box and the Report card will include a column detailing when each

84 Page 84/ participant was most recently contacted. 2. Info on latest trainer comment: Trainers can insert Comments into log books which are only visible to other trainers. Check this box and the Report card will include two columns: the first being the Date of latest comment showing when the comment was inserted and the second being the Comment itself. 3. Link to individual log book: Check this box and the Report card will include a link to each participant's log book. 5. Logins 1. Number of logins: Check this box and the Report card will include a column headed Logins showing how many times each participant has logged into the event. If you selected Summary of each project group and/or Summary of the entire event under Level of detail, the report will include the average number of logins for each group. 2. Date of first login: Check this box and the Report card will include a column showing the date and time of each participant's first login. 3. Days since latest login: Check this box and the Report card will include a column showing how many days have passed since each participant logged in. 6. User fields: This lists all the user fields defined by your organisation. Select those fields you wish to include in the report (hold down the Ctrl key to select multiple fields). If you choose " " for example, the Report card will include a column headed " " for each participant. If you want to be able to sort the report by First name or Last name, you should include those user fields and appropriate columns will be created in the Excel report, allowing you to do just that. The First name and Last name fields are preselected which means that first and last names are shown in the first two columns of the report. To display complete names in one column, select the "Formated name" column instead. 7. Other components: 1. Completed SCORM objects: Check this box and the Report card will include a column showing how many SCORM objects each participant has completed (if the event contains any). 2. Show status of the event's MapleTA-test: If your organisation uses MapleTA ( checking this box allows you to see the status of the event's MapleTA tests in the report. Choose the Detail level of the report. You can choose: 1. One row per person. Each active participant is assigned one row in the Report card. 2. Summary of each project group. A summary is given of each project group with an average and/or a total for each column in the spreadsheet. 3. Summary of the entire event. This choice creates a summary of data for all the event's participants with average and/or total figures given for each column in the spreadsheet. Click Create report (Excel) when you have made your choice. After a few seconds, an Excel file is generated containing all the information requested as outlined above. Depending on settings in your version of Excel, you may need to modify the formatting of the resulting spreadsheet for optimal viewing (e.g. by selecting the whole spreadsheet and choosing Automatic column width, etc.).

85 Page 85/174 Reports In combination with the Report from template function, users who have the role of Trainer can create different types of PDF reports with information about individual users. This function can be accessed under Progress > Miscellaneous > Reports. Read more in the manual Templates. In the report, you can do things like see which events a user has passed or see their answers to a particular test or non-anonymous survey. This function can be accessed under Progress > Miscellaneous > Reports. Here are shown available report templates that have been created and made available in the Administration tool. If one or more report templates have been created to choose between, do the following to create a report: Open the Progress tool and choose Report from template. Use the search function to find an individual user or group of users. If you wish, give the report a name. Choose a template from the Report template dropdown menu. Click Create. If you choose a group of users, one report is created per user in that selected group. All reports are stored and can be printed out id desired. Click a name in the list to see all reports stored for that person. You can then Download reports or Delete reports from that user's record.

86 Page 86/174 Edit objectives The Objectives & Progress function enables you as a teacher to create sub-objectives to help visualize the structure of an event with the different stages of work included in the event. Participants see clearly what is required to pass an event and can follow their own progress. Here you can learn more about the different views you work in when you create and manage different subobjectives. You can find all these here: Toolbox > Edit objectives. Overview and general settings Working with sub-objectives Working with folders Pass function and sub-objective statistics To award a pass to a participant in different sub-objectives and to view statistics showing participant progress, use the Progress tool (Toolbox > Progress tool > Pass function).

87 Page 87/174 Overview and general settings Overview Auto create Clicking on Auto create gives you a simple way to create the event s Objectives based on material published in the event. You tick the box beside a page that will be one part of the event s Objectives. This tool relies on there being material already published in the event.

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89 Page 89/174 Edit Objectives Using the Objectives function, users who have the role of Trainer or Edit objectives rightscan make the event s objectives clear and link them to tests, surveys, assignments and external events (called, Other objectives"). Preferences for objectives are set within the event under Toolbox > Edit objectives > Settings for objectives. Users who have the role of Trainer or Pass function rights can then see statistics in Progress > Passing concerning which of the participants (and how many) have achieved those sub objectives that require a pass to be manually awarded by a trainer. Sub-objectives A sub-objective is something that must be achieved to gain a pass in the event. By creating a structure of subobjectives, the event's members can gain a good overview of what is to be done in the event. You can link each subobjective to different tasks, e.g. tests, surveys and assignments. Click on New sub-objective on the overview page to create sub-objectives. Here you configure a series of settings: Name & Description: Insert a name and a description of the sub-objective Place: Place the sub-objective within the structure (shown in the Objectives overview). If you have not created any folders, you can only choose the Top level. Type of sub-objective: Choose the type of sub-objective: Test: Configure settings for the test: Choose test: Select the desired test from the dropdown menu. Pass mark: Specify the percentage of correct answers to achieve a pass in the test. Minimum marks for quick submission: If the test is configured to Sequential browsing between pages (with 1 question per page): and you want participants to be able to submit their test answers as soon as they have reached a certain score, indicate the marks required here. Pass mark must be reached in each of the test's categories to achieve an overall pass: This option is useful if the test contains different categories of questions and you want users to demonstrate their skills in each category in order to pass the test. Survey: Choose a survey. Assignment: Configure settings for the assignment: Choose assignment: Select the desired assignmetest from the dropdown menu. Pass on first submission: Decide if the assignment needs to be passed by a trainer or if it only needs to be submitted by a participant/group. If anonymous marking is used for the assignment, "Pass on first submission" cannot be chosen. Please note that the objective immediately assumes the status, Passed when a trainer who marks the assignment changes its status to Completed. Peer assessment: It's possible to choose to make peer assessment a sub objective. Passed SCORM-object: If the event contains SCORM-objects that report that they are complete/passed this can incorporated into objectives which are automatically updated.

90 Page 90/174 Passing an event: Choose from available courses/events that must be first passed in their entirety in order to gain a pass in this sub objective. A trainer/other user with sufficient rights to award a pass cannot manually award a pass for this type of sub objective - it requires a trainer/other user with sufficient rights to award a pass in the chosen event to award a pass for the whole of that event, which in turn gives the user a pass in this type of sub objective. Participation in discussion: Choose among the events discussion forums which one you would like to link to the objective. Note that you mark a participant as passed directly in the function Discuss. Other sub-objective: indicate in the sub-objective s name and description what should be done to fulfil the sub-objective, e.g. read a book or attend a lecture. If you remove a page of content that is linked to a sub objective, the page will be visible under Edit objectives with "Note! Removed from Content" beside it. It is still possible to edit the sub objective and if you wish, link it to a different content page. You cannot delete the actual sub objective until you remove any links to content pages. Advanced mode If you choose Advanced mode, the following additional settings are possible: Settings Weight: Here you set how much weight this particular sub-objective carries in relation to the whole event. 1" means that the sub-objective is equal in value to all other sub-objectives in the event. 2" means that it has double the value of other sub-objectives that have been rated as 1". Passing: Decide who can mark the sub-objective as passed: Automatic: Can be used with Test, Survey and SCORM object because these can report when a pass has been achieved. Trainer awards pass: Can be used with Test, Survey, SCORM object and Other sub objective. Use grades: Select this if you want to be able to grade participants' achievement of the sub objective. On the startpage for Edit objectives, under Advanced settings > Settings you can choose what type of scale to use. Use revision: Select this if you want the option of being able to set the status of Revision required to a participant's sub objective. Trainers and/or other users with the right to award a pass to a sub objective can assign Revision required to assignments in the Progress tool. Add result to Portfolio: Can be used with Test, Survey and Assignment to show results in Portfolio. Link to the calendar: If you want to create a calendar event for the sub objective, enter a start and end date here. The event will be shown in the event's calendar and from there you can for example, create reminders for the event. This can be useful if say, an assignment has a deadline approaching and you want to remind the participants of this. Set points: This only applies to Other sub-objectives because tests already have an inbuilt point system. Compulsory: Choose if the sub-objective is compulsory in order to gain a pass in the whole event.

91 Page 91/174 Objective document New objective document: You can add a document or link to one in the Document folder. Link to groups Here you can link a sub objective to groups. By checking the box beside Assign to one of the following groups when the objective has been completed and then selecting a group from the list, participants will automatically become members of that group when they achieve the sub objective. Note that if you select more than one destination group, successful participants will be randomly assigned to one of those groups. Click Save when you are finished configuring settings for your new sub-objective. Folder Click New Folder to create a folder. You can group your sub-objectives together using folders and create a structure for the event s objectives. Objective documents can be linked to folders. You can place one folder in another, so creating a structure for the event s objectives. Please note: An empty objective folder cannot be passed. This is to prevent PING PONG mistakenly immediately awarding passes to all the event's participants before the structure of objectives has been created. When you create a forlder, you can also configure a number of settings: Name & Description: Give the folder a name and description. Position: Place the folder within the existing folder structure. (Shown in the Objectives overview). If you have not created any folders yet, you can only choose Top level. Pass requirement: Decide here how many of the non-compulsory sub objectives in the folder must be passed in order for a participant to achieve a pass in relation to the complete content of the folder. For example, if you put 10 non-compulsory sub objectives into a folder and specify 5 as the pass requirement, when 5 sub objectives of the participant's own choosing have been passed, the whole folder is passed. Please note! This setting applies only to non-compulsory sub objectives. If any compulsory sub objectives have been added to the folder, they must also be passed, along with the specified number of non-compulsory sub objectives. Only then can a participant receive a pass in relation to the folder. Settings: Specify whether achieving a pass in the folder is Compulsory in order for a participant to pass the whole event (or the folder in which the current folder is placed into).

92 Page 92/174 Overview On the Overview page for Objectives are shown the event s sub-objectives and folders. The name and type of each sub-objectives is shown in the list. You can change the order of sub-objectives and folders using the arrows. Click on the i symbol to get more information about a sub-objective, click on the pen symbol to edit it and on the trash can to remove a sub-objective. If you tick the Show extra information box, more information about each sub-objective is displayed. If you tick the Advanced mode box, you gain access to the extra functions. Passing for the event Choose if the event will feature Automatic passing, Passing by trainers or None. Automatic means that participants pass the event as soon as they have completed all the compulsory subobjectives. Passing by trainers means that a user who has the role of Trainer or Edit objectives rightsmust manually award a pass. If you choose this, you can also choose to use Grades and Revision. Use grades: If you want trainers to be able to assign grades to a participant's performance in an event, choose this. Use revision: Choose this to let trainers assign the status of Revision required to the event. None: this means that the event as a whole does not use "pass". Objective documents Upload documents which act as Objective documents for the event. Click on New objective document to upload a new document. Click on the trash can to remove a document. Individual Objective documents can also be uploaded to each sub-objective. Settings Under Settings you can select a number of options which affect how the function is presented and who will be informed when someone achieves a pass: Hide all weights (from both trainers and participants): Each sub-objective can be given a weight which determines how much the sub-objective contributes to passing the whole event. This information is presented visually in the form of a progress bar. If you tick Hide all weights, you disable the weight function in the event.

93 Page 93/174 Use history and comment function for sub-objectives makes it possible for users who have the role of Trainer or Pass function rights and participants to add comments about each sub-objective and also about passing the whole event. Links to any comments will be shown next to each sub-objective and you can also post new comments from there. The function also shows information about how the sub-objective status has changed, e.g. when a pass was awarded and by whom. Send message to participants after being passing the whole event - tick this box if you want participants to be notified automatically by when they receive a pass in the event. Grade scale to be used in the event: This lets you indicate what type of grade scale will be used in the event. If you do not select one, all available grade scales will be shown in the same dropdown menu in the view where one assigns grades. Use time elapsed for Sub objective: Check this option if you want to be able to add together how long it has taken for a participant to achieve a pass in the current objective. This could be interesting if for example, one has had a number of external lessons to achieve an objective. Note that only users with the role of Trainer or Pass function rights can enter an elapsed time. Use Progress alerts for Sub objectives*: If the additional service, Progress reports* has been activated for your organisation, you can then activate Progress alerts for sub objectives. An extra field is then shown in Progress tool > Pass function and teachers can use this to indicate that they believe a participant/student to be at risk of failing to achieve a sub objective. Participants who have received progress alerts will be shown in the progress report. Send message to the following addresses: If there are particular people who should be notified whenever a participant passes an event (e.g. yourself), insert their addresses in the blank field. Multiple addresses should be separated by commas. You can choose for an to be sent: When a participant has passed When all participants in a group have passed When all participants in the event have passed In the Send to field, enter the recipients' addresses. Project group responsible(s) for the actual group and/or individual: Select this if you want the message to be sent to trainers/project group managers designated as responsible for project groups, according to the above settings. Click Save to save your settings. *Additional service.

94 Page 94/174 Working with folders Folders are useful for organising and grouping together different sub objectives. When a set number of sub objectives in a folder have been passed, the participant can have a pass awarded for that whole folder. NB: A pass cannot be awarded for an empty folder. This prevents everyone accidentally being awarded a pass in an event when you are working with the sub objective structure in the event. Create new folder Click New Folder on the overview page to create an objectives folder. You can then configure the settings: Name and description: Specify name and description of the folder. Placement: Place the folder within the hierarchy. (Shown in the overview of Objectives). If you have not yet created any folders, you can only choose Top level. Advanced mode Passing: Here you determine how many of the non-compulsory sub objectives contained in the folder must be passed in order to achieve a pass in the folder as a whole. For example, if you put 10 non-compulsory sub objectives in the folder and specify that 5 must be passed, participants can freely choose 5 sub objectives from amongst those 10 and by passing them, pass the whole folder. However, if you then add any compulsory sub objectives to the folder, they must be passed along with the 5 non-compulsory sub objectives. Settings: Specify if passing the folder is Compulsory for passing the event (or the folder you have placed this folder in). Objective document: You can upload one or more objective documents that are added to the folder. Award group membership: Here you can create links to the event's project groups. You can select one or more groups from the list - any participants who pass the folder become members of the specified group(s). NB. If you select more than one group, participants are randomly assigned to one of the selected groups when they pass.. Change sub objective order To change the order in which sub objectives appear in a folder: Click the folder name. You come to Edit map. Under the Sub objectives heading, use the arrows to move the sub objectives up and down within the hierarchy.

95 Page 95/174 Create content with the content editor The Content editor allows you to create and edit pages that then form the material published in an event under Content. In the menu on the left you will see the Toolbox. Here you will see the content editor (see red arrow in the image below). What type of content can I create? The pages you create with the content editor can contain text, images, audio and video files - all sorts of web based material. The pages can also contain tests, surveys and assignments which you can learn more about by clicking the respective links to their help pages. To start creating material, click Add... which takes you to the next step where you decide what basic type of material you wish to create:

96 Page 96/174 As well as creating material from scratch, you can import learning materials or link to external resources. You can also copy something from another event (or the same event) and deploy (or edit and deploy) it in your current event.

97 Page 97/174 Add content Under the event's Content you can add new pages using the Content editor. To start creating new content, click the content editor in the Toolbox which can be found towards the bottom on the left hand side of the page. Then click the Add... link marked below with the yellow arrow. You can also use mouse right click in the page hierarchy and choose Add... to create a new object there where you clicked. You then choose whether to place the new item before or after the one you clicked on. What type of content do you wish to add? With the content editor you can create different kinds of content. When you have clicked Add you can choose between creating the following types of content: Page: A page that can be filled with text along with media such as images and video Folder: Folders are used to organise material in the event, creating a structure. Wiki: Add a wiki folder where participants can create and edit pages. Test: One or more pages containing questions for which marks are awarded. A test can be anything from a simple self-test to advanced examinations. Survey: One or more pages containing questions for which marks are not awarded. Assignment: A way to collect and assess individual or group assignments. Educational plan: Create an educational plan for your work area. Link: Create a link to an external webpage. File archive: With this type of page, a file archive is created where participants can access files you upload. Import: Import SCORM objects and HTML pages. Copy: Reuse a page from this or another event.

98 Click on one of the content types to learn more about what you can do with it and how it works. Page 98/174

99 Page 99/174 Page This lets you create a web page. You will see the following tabs: Preview, Edit, Properties, Access, Versions and Connected files. Preview Clicking this tab lets you see how the page will look when published. If you have uploaded and incorporated a video using Edit, it may take a little time before you can see the video in Preview. This is because a recently uploaded video must first be converted to a compressed format by the system. If you wish to print out the page, you can use the Print button up on the right of the page. Edit Under this tab you will find the tools to fill your page with content (see separate help text about the Text editor). The page s name is given as the page title by default but you can change the page title to something else if you wish. Create notification If you would like to notify members about the new content, you can do so when publishing. Click Create notification in notifications, mark the checkbox Create notification when publishing and publish. Only the members in the event who have access to the content will be notified. Properties Write the name of your page here, as it will be seen in the event s menu. Style: Here you can specify whether or not the page will use the course's standard appearance (learn more here: Style). Metadata: Write a description of the page plus keywords. Navigation and Orientation: This lets you customise how the menu and content are displayed. Navigation area: The event's menu. Orientation area: The content's menu. Maximize content: When Maximize content is set to On the content on the page expands to fill the browser window's width and the menu is hidden.

100 Page 100/174 Fixed height: If you want the page to have a fixed height, insert a number of pixels in this field. This can be required in cases where for example a page contains a Flash object that occupies 100% height. SCORM settings: These settings are available to advanced users. If you have imported a SCORM package, the SCORM version in which the package was created is displayed here. You can edit the version if for some reason it is wrong. If you write your own SCORM code, you can specify the SCORM version yourself. These settings affect what version of the SCORM RTE is made available. Learn more about Properties here: The top folder: Content. Privileges Any other users with trainer privileges in the event can edit pages in the event. Under this tab, you can also permit participants, selected by group, to edit the page you are working on. Do this by choosing one or more groups that have been created using the Administration tool or Project groups tool within the event. Chosen participants will only have access to the Edit tab. Language filter If the additional service, Open pages is activated for the event, you can choose to activate the language filter for the pages. The filter is then activated for the system's open pages where the user selects their preferred language by clicking on a flag. You can choose between: Language independent: The page is displayed regardless of what language a user has selected. Swedish: Only display to users whose chosen language is Swedish: The page is only shown to users who have selected Swedish. English: Only display to users whose chosen language is English: The page is only shown to users who have selected English. Please note: If the page is in a folder, the folder's language filter settings are inherited. Locked properties If you have Event administrator rights for the event you are editing, when you choose the Properties tab on a Folder, you have access to the following options: Lock "Name": Choose this if you wish to prevent users with the role of Trainer or Content creation rights from changing the actual folder's name. Lock "Publish in the system's open pages": Choose this if you wish to prevent users with the role of Trainer or Content creation rights from changing the actual folder's publication settings. The Publish in the system's open

101 Page 101/174 pages option exists for all kinds of pages (not just folders) but is only shown in events in which the Open pages function has been activated as an additional service. Publishing You can uncheck the Include when publishing box if you do not want the changes you make to be visible to participants. Access Under this tab you can decide who will have access to the page you are working on and under what time period. If no special choices are made, all participants will be permitted access for as long as they have access to the event, by default. Visibility Choose whether participants will be able to see the page in the left hand menu s page structure (under Content). If you choose to hide the page in the menu, it will only be accessible to participants via a link from another page. Access Control user access to the page in the following ways: Time limited: Choose whether access to the page will only be enabled between certain dates and times. Objective completion required: Choose whether a user must have completed an objective (as defined under Objectives and progress) before they can get access to the page. Group membership required: Select this option if you only want certain groups to have access to the page. Next select the desired group(s) in the list under the option. If no group is selected, the page is shown to everyone with access to the event. Please note that a selection means that if you yourself do not belong to any of the groups you select, you will only be able to see the page in the content editor. You can select more than one group by holding down the Ctrl key when clicking with the mouse button. To see more information about groups, you can select one or more groups and click the i symbol. Versions

102 Page 102/174 Under this tab you can view and revert to an earlier, saved version of the page you are working on. Versions are listed in a drop down menu with the time at which they were saved plus who saved them. To return to a previously saved version and edit it, select the desired version and click Use this. Connected files This tab is helpful for advanced users. It lists all the files used by the page, e.g. sound, video, flash or html files. With each file you can view information on Path, Last changed and references. You can click a file's path to get more information about the file, change the filepath, download the file or upload a new, replacement file or break the connection between the page and the file. For video and audio files Allow downloading from published page is normally shown as an option. If this option is selected, participants can download the file from the page in which it is published. An organisation can choose to remove the option of downloading media files. Contact Ping Pong AB for more information. You can also connect other files to the pahe by clicking the Add button. In the Resource dialogue you can browse through files that have already been uploaded to PING PONG or upload new files.

103 Page 103/174 Folder Users who have the role of Trainer or Edit content rights can, using this tool, create folders, allowing you to group pages together and so providing a hierarchical page structure for the event. When you work with folders, the following tabs are visible: Overview, Properties, Access and Versions. Overview This shows a list of all pages and folders that are in the folder you selected. The list shows you the names and types of objects in the folder and their settings (e.g. if access is limited or if they are unpublished) and when they were last published. Key to symbols Under the Status column: page or folder contains changes not yet published. page or folder has limited access. page or folder is published on the event's open pages. page or folder will not be included when publishing. a group can edit the page or folder. the page or folder is new and not yet published. Go to a folder/page

104 Page 104/174 To go directly to a folder or page, click its name in the list. To find out more about folder or page settings, click one of the symbold in the table. The object's settings relating to that symbol will then be opened. So if for example, you click the limited access symbol, you will be taken to the object's access tab. Add content To add a page or folder to your content, click the Add... link at the top of the page. Publish and delete content Publish and Delete buttons are situated above the table. They are greyed out by default until you select one or more pages or folders using the checkboxes to the left of each object in the list. This activates the two buttons allowing you to publish and/or delete the selected objects. You can also use the Publish everything link at the top of the page to publish all content in one go. Move content You can change the order of pages and folders by using the arrows on the far right of each object in the list. 1. Select the page/folder you wish to move by clicking on the arrows to the right of it. 2. Click the arrows on the destination row where you want the selected object to be moved to. The page/folder already on the destination row will automatically move down one row. Properties Decide the name of your folder here, as it will be seen in the event s menu. Style: Here you can specify whether or not the page will use the course's standard appearance (learn more here: Style). Metadata: Write a description of the page plus keywords here. Navigation and Orientation: This lets you customise how the menu and content are displayed. Navigation area: The event's menu.

105 Page 105/174 Orientation area: The content's menu. Maximize content: When Maximize content is set to On the content on the page expands to fill the browser window's width and the menu is hidden. Learn more about Properties here: The top folder: Content. Folder display Choose whether participants will see a list of the folder's content when they click the folder or if they will see the first page in the folder. If you choose Display the folder's content you can then choose how many levels within the folder's hierarchy of content should be displayed. Language filter If the additional service, Open pages is activated for the event, you can choose to activate the language filter for the pages. The filter is then activated for the system's open pages where the user selects their preferred language by clicking on a flag. You can choose between: Language independent: The page is displayed regardless of what language a user has selected. Swedish: Only display to users whose chosen language is Swedish: The page is only shown to users who have selected Swedish. English: Only display to users whose chosen language is English: The page is only shown to users who have selected English. Please note: If the page is in a folder, the folder's language filter settings are inherited. Lock properties If you have Event administrator rights for an event, when you are editing a folder in it, you have access to the following choices: Lock property: "Name": Select this if you want to prevent users with the role of Trainer or Edit content rights from changing the actual folder's name. Lock "Publish in the system's open pages": Choose this if you wish to prevent users with the role of Trainer or Content creation rights from changing the actual folder's publication settings. The Publish in the system's open pages option exists for all kinds of pages (not just folders) but is only shown in events in which the Open pages function has been activated as an additional service. Lock content structure in this folder: Select this if you wish to prevent users with the role of Trainer or Edit content rights from adding, removing or changing the position of pages in the actual folder.

106 Page 106/174 Publishing You can uncheck the Include when publishing box if you do not want changes to the folder and its content to be visible to participants. Save Don't forget to Save before you navigate away from this page or click another tab. If you wish, you can also click Save without publishing so that your changes are saved without becoming visible to participants. Otherwise click Save and publish to display your changes straight away. The publish command only applies to the folder you have been working on. Access Under this tab you can decide who will have access to the folder you are working on and under what time period. If no special choices are made, all participants will be permitted access for as long as they have access to the event, by default. Visibility Choose whether participants will be able to see the folder in the left hand menu s page structure (under Content). If you choose to hide the folder in the menu, it will only be accessible to participants via a link from another page. Otherwise participants will be unable to view the folder and its content. Access Control user access to the folder in the following ways: Time limited: Choose whether access to the folder will only be enabled between certain dates and times. Objective completion required: Choose whether a user must have completed an objective (as defined under Objectives and progress) before they can get access to the folder. Group membership required: Select this option if you only want certain groups to have access to the folder. Next select the desired group(s) in the list under the option. If no group is selected, the folder is shown to everyone with access to the event. Please note that a selection means that if you yourself do not belong to any of the groups you select, you will only be able to see the folder in the content editor. You can select more than one group by holding down the

107 Page 107/174 Ctrl key when clicking with the mouse button. To see more information about groups, you can select one or more groups and click the i symbol. Versions Under this tab you can view an earlier, published version of the folder plus its content. Versions are listed with the time at which they were published plus who published them.

108 Page 108/174 Assignment Users who have the role of Trainer or Edit content rights can add new assignments to the events Content. Here you create a page containing information for event participants about assignments and from which they can actually submit assignments. When you create an assignment, you must first choose whether or not the assignment will be marked anonymously: Anonymous: Choosing this can make it easier for those marking submitted assignments to be more objective in their assessments because during the marking phase, the identity of the user who submitted the assignment is hidden. More information about this can be found further down in this help text under Anonymous marking. Non-anonymous: Choosing this allows those marking submitted assignments to see who submitted the assignments they are marking. Group submission: Choosing this allows project groups to submit an assignment as a group. Group assignments cannot be marked anonymously. Next you can give the assignment a name that will be displayed in the event's menus. The following tabs appear when you use the Assignment tool: Preview, Edit, Properties, Access, Versions and Group submission. Preview This tab lets you see how the assignment page will appear when it is published. The assignment submission function is situated at the bottom of the page. If you wish to print out the assignment, you can use the Print button up on the right of the page. Edit

109 Page 109/174 This tab lets you fill the assignment page with various types of content. For more information, see the separate help text about the Text editor.at the top of the view is shown whether the assignment you are editing is anonymous or not.the following settings need to be made: Introductory text: In the Introductory text field you can describe the assignment and maybe give instructions about how to upload/submit a file to complete the assignment. Preferences: Deadline for submission: Insert a Deadline if required. If no deadline is inserted, participants will be free to submit an assignment until a user who has the role of Trainer or Assignment assessment rights designates them as having passed the assignment. Sista tidpunkt för komplettering: För att undvika långdragna kompletteringsprocesser kan läraren ange en slutlig tidpunkt/deadline för komplettering av uppgiften. Detta val ger deltagaren möjlighet att lämna in flera nya filer när statusen för uppgiften är satt till Kompletteras. Om man inte fyller i någon tidpunkt här och ändå, vid rättning av uppgiften, sätter status Kompletteras kan deltagaren bara lämna in en (1) ny fil. Därefter stängs uppgiften för inlämning. Maximum marks: Insert Maximum marks for the assignment using whole or decimal figures. Participants can see their marks when the assignment status is set to Completed or Not passed (marks are set in Progress tool > Content > Assignment). If you do not assign any marks for the assignment, or set the marks to 0, no information on marks will be displayed in any view in Ping Pong. Marking guide: Type in a Marking guide if required, to guide other trainers who may be awarding marks for submitted assignments. This is never visible to participants. Allowed file types: Enter a list of Allowed file types if you wish to prevent participants from submitting other types of file. Choose when result is displayed: Here you can choose if you want the result to be displayed directly after marking, when you choose (i.e. the person marking the assignment clicks a button to make the result known) or after a specific time. Don't forget to Save before you navigate away from this page or click another tab. Users who have the role of Trainer or Publishing rights can also click the Save and publish button which publishes the page you are working on. Plagiarism control If your organisation uses the services of a plagiarism control service and the event is in an event group for which plagiarism control has been activated, Plagiarism control will also appear as a choice here. By activating it, all submitted assignments are sent to the plagiarism control service which will try to detect if the assignment has been plagiarised. At the time of writing, we work in cooperation with the following service providers:

110 Page 110/174 Urkund: Turnitin: Please note that plagiarism control services may restrict the range of permitted file formats. Find out more about any file type restrictions on the respective plagiarism control service's website. If restrictions are in place, it is a good idea to advise users on what file formats are permitted when creating or editing the assignment before publishing it. If an assignment is marked anonymously, any plagiarism control is also anonymous. Send notification If you would like to notify members about the new content, you can do so when publishing. Click Create notification, mark the checkbox Create notification when publishing and publish. Only the members in the event who have access to the content will be notified. Properties Write or change the name of the assignment here as you wish it to be displayed in the event s menus. Metadata: Write a description of the assignment plus keywords here. Navigation and Orientation: This lets you customise how the menu and content are displayed. Navigation area: The event's menu. Orientation area: The content's menu. Maximize content: When Maximize content is set to On the content on the page expands to fill the browser window's width and the menu is hidden. Learn more about Properties here: The top folder: Content. Privileges Any other users who have the role of Trainer or Edit content rights in the event can edit the assignment. Under this tab, you can also permit participants, selected by group, to edit the assignment you are working on. Do this by choosing one or more groups that have been created using the Administration tool or Project groups tool within the event. Chosen participants will only have access to the Edit tab. Publishing

111 Page 111/174 You can uncheck the Include when publishing box if you do not want the changes you make to be visible to participants. Access Under this tab you can decide who will have access to the assignment page when it is published. If no special choices are made, all participants will be permitted access for as long as they have access to the event, by default. Visibility Choose whether participants will be able to see the assignment page in the left hand menu s page structure (under Content). If you choose to hide the assignment in the menu, it will only be accessible to participants via a link from another page. Access Control user access to the assignment page in the following ways: Time limited: Choose whether access to the assignment page will only be enabled between certain dates and times. Objective completion required: Choose whether a user must have completed an objective (as defined under Objectives and progress) before they can get access to the assignment page. Group membership required: Select this option if you only want certain groups to have access to the assignment. Next select the desired group(s) in the list under the option. If no group is selected, the assignment is shown to everyone with access to the event. Please note that a selection means that if you yourself do not belong to any of the groups you select, you will only be able to see the assignment in the content editor. You can select more than one group by holding down the Ctrl key when clicking with the mouse button. To see more information about groups, you can select one or more groups and click the i symbol. Versions Under this tab you can view and revert to an earlier, saved version of the assignment page you are working on. Versions are listed in a drop down menu with the time at which they were saved plus who saved them. To return to a previously saved version and edit it, select the desired version and click Use this.

112 Page 112/174 Group submission If Project or Collective groups have been created in the event, this tab lets you enable one or more of those groups to collaborate in submitting an assignment. You need to choose which group(s) can view the assignment and which groups can submit the assignment together. Any individual group member can submit files but all group members will be part of the subsequent communication with a trainer. Similarly, if the group assignment is linked to a sub objective, all group members achieve that objective once the assignment is passed. Please note that anonymous marking cannot be used in conjunction with group assignments. Anonymous marking As a content producer, you can set up anonymous marking in your assignments. Anonymous marking means that the person viewing and marking submitted assignments cannot see who has submitted the assignments. They simply see something like "Anonymous person 22", instead of a real name. When viewing the assignment, users see "Your identity is hidden when the assignment is marked" on the assignment page. Users with the role of Trainer or Assignment marking rights can choose when to de-anonymize the assignment - usually when all participants have submitted it. When a trainer/assignment marker de-anonymizes a test, the number of users who have not submitted answers is shown. If an assignment has been anonymized, all submitted answers must be marked before it can be de-anonymized. In other words, you cannot de-anonymize the assignment as long as there are submissions with the status of Unmarked or Being marked. Once the assignment has been de-anonymized, the respondent's real name and previously anonymous ID number is displayed. Once an assignment has been de-anonymized, any users viewing the assignment in the event will see The anonymous marking phase has ended and your identity is no longer hidden. Furthermore, a comment is added to the list of Uploaded files giving information about when the assignment was de-anonymized, who de-anonymized it and the current status of the assignment (e.g. Being marked). If the assignment is linked to a sub objective (in the Objectives and Progress function) the pass function is applied when the assignment is de-anonymized.

113 Page 113/174 Link Users with the role of Trainer or Edit content rights can add new links to the event's Content. Using the Link tool you can place an external link in the page structure. The page it links to will be displayed in the main window to the right of the menu. The following tabs appear when you use the Link tool: Properties, Access and Versions. Properties Write the name that you want to appear in the menu and insert the web address you want to link to. You can also write a description. Select Open in new window if you wish to prevent the link replacing the content of the PING PONG window. Activating this causes the linked page to open in a new, separate window instead. Publishing You can uncheck the Include when publishing box if you do not want the link (or changes made to the link) to be visible to participants. Save Don't forget to Save before you navigate away from this page or click another tab. If you wish, you can also click Save without publishing so that your link is saved without becoming visible to participants. Otherwise click Save and publish to display your link straight away. The publish command only applies to the link you have been working on. Send notification If you would like to notify members about the new content, you can do so when publishing. Click Create notification, mark the checkbox Create notification when publishing and publish. Only the members in the event who have access to the content will be notified.

114 Page 114/174 Access Under this tab you can decide who will have access to the link once it is published. If no special choices are made, all participants will be permitted access for as long as they have access to the event, by default. Visibility Choose whether participants will be able to see the link in the left hand menu s page structure (under Contents). If you choose to hide the link in the menu, it will only be accessible to participants via a link from another page. Access Control user access to the link in the following ways: Time limited: Choose whether access to the link will only be enabled between certain dates and times. Objective completion required: Choose whether a user must have completed an objective (as defined under Objectives and progress) before they can get access to the link. Group membership required: Select this option if you only want certain groups to have access to the link. Next select the desired group(s) in the list under the option. If no group is selected, the link is shown to everyone with access to the event. Please note that a selection means that if you yourself do not belong to any of the groups you select, you will only be able to see the link in the content editor. You can select more than one group by holding down the Ctrl key when clicking with the mouse button. To see more information about groups, you can select one or more groups and click the i symbol. Versions Under this tab you can view and revert to an earlier, published version of the link. Versions are listed with the time at which they were saved plus who saved them. You can also select a previous version to work on.

115 Page 115/174 File archive Users who have the role of Trainer or Edit content rights can add new file archives to the event's Content. The File archive function lets you create a page in which you can insert documents that are then accessible to your participants. There are two tabs in File archive: Properties and Access. Properties Name Write the name of the file that will be displayed in the menus. Description In the description field you can give a description of the file archive. This description is shown at the top of the file archive page when it is published. The description will also be searchable through PING PONG's search function. Files Insert files into the page by clicking the Add file button. The Resource dialogue appears, allowing you to search for files in the Event's resources, My documents, Recently used objects and My events. You can also upload files from your own computer using the Select file button. Once you have chosen one or more files, click Insert. Please note that files will be displayed in alphabetical order when published! Publishing You can uncheck the Include when publishing option if you want to delay making the page available to participants until the page is finalized. Save

116 Page 116/174 Don't forget to Save before you navigate away from this page or click another tab. If you wish, you can also click Save without publishing so that your changes are saved without becoming visible to participants. Otherwise click Save and publish to display your changes straight away. The publish command only applies to the file archive you have been working on. Send notification If you would like to notify members about the new content, you can do so when publishing. Click Create notification, mark the checkbox Create notification when publishing and publish. Only the members in the event who have access to the content will be notified. Access Under this tab you determine who will have access to the File archive page once it is published. By default, the File archive is available to all participants all of the time. Visibility Choose whether the page will be visible in the page structure on the left menu in the event. If not you will need to create a link from another page if you want to allow participants to get to your File archive. Access Here you can set limits to participants' access to the File archive: Time limited: Choose whether access to the archive will only be enabled between certain dates and times. Objective completion required: Choose whether a user must have completed an objective (as defined under Objectives and progress) before they can get access to the archive. Group membership required: Select this option if you only want certain groups to have access to the page. Next select the desired group(s) in the list under the option. If no group is selected, the page is shown to everyone with access to the event. Please note that a selection means that if you yourself do not belong to any of the groups you select, you will only be able to see the page in the content editor. You can select more than one group by holding down the Ctrl key when clicking with the mouse button. To see more information about groups, you can select one or more groups and click the i symbol.

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118 Page 118/174 Import Users who have the role of Trainer or Edit content rights can add new pages to the event's Content via the Import function. The Import tool lets you upload files that are turned into pages which in many cases can be displayed in the same way as pages created using the Content editor. HTML files (individual files or grouped and compressed into Zip archives) and SCORM objects are the main types of file that users can import with this tool. How to Import: Click Browse to find the file you want to import. Once the file has been uploaded (allow extra time for this if the file is very large) choices relevant to different types of file are presented. For example, if you have uploaded an image file, you can click Page with image to create a page with the containing image. If you upload a Zip archive containing SCORM objects, click Scorm package. If PING PONG detects any problems with the SCORM package you will be given a list of warnings or faults. However, you can usually click Close and view the imported file. If you upload a Zip archive containing HTML files, click Create page. Then choose a name for the page and the start file for the page. Click Save once you have finished.

119 Page 119/174 Copy The Copy tool enables you to copy a page or folder from the event, or from another event in which you have the role of Trainer or Edit content rights via the Resource dialogue. Copies can also be made using the right click options in the page structure on the left. Copying pages/events that have particular Access settings When copying pages that require the achievement of sub objectives and/or group membership, the following rules apply: If you copy a page/test/folder etc. and redeploy it WITHIN an event, BOTH types of access requirements remain the same. If you copy FROM one event TO another, the sub objective requirement is dropped (because the other event may not allow participants to achieve the previously required sub objective). Furthermore, the only group membership requirements that are maintained are those that relate to system-wide standard groups (i.e. Trainers and participants via course occurrence). If you copy a whole event, all sub objectives are maintained (provided you have not actively chosen not to copy them) but the only group membership requirements that are maintained are those that relate to systemwide standard groups (i.e. Trainers and participants via course occurrence). Copying pages containing internal links to Document If you are in Event B and you copy a page from Event A that contains an internal link to a page in Event A's Document function, the link is changed to refer to a duplicate of the desired file that can be accessed via the new page's Connected files.

120 Page 120/174 Educational plan An educational plan is a plan that a teacher creates in preparation for a new work area/course/project. The plan brings together the relevant abilities, core content and learning goals. The teacher describes how the work area will be taught and how students will be assessed. The educational plan can thereby support teachers, students and even parents/guardians as they engage in the work area outlined in the educational plan. Overview Here you can see an overview of all the educational plans currently shared within your organisation. The list shows only currently active plans by default but you can check the box next to Also include archived plans in the listing to do just that. Using the filter function above the list, you can sort the plans by things like syllabus, plan creator, archived, etc. Make your choice and click the Filter button to narrow down the list to your chosen criteria. Under Functions you can click: Edit: Change any of the settings you configured (displayed only if you created the plan or have the role of trainer in one of the events in which it is used). Copy: Create a copy of an existing plan and put it into an event in which you are a trainer. Archive: Archive a plan that is no longer in use (displayed only if you created the plan or have the role of trainer in one of the events in which it is used). Create a new educational plan Above the list, click Create new educational plan. You are then taken to a page that guides you through creating your new plan via a series of stages that are shown along the top of the page:

121 Page 121/174 You can navigate between the stages by clicking directly on them or by clicking Next and Previous at the bottom of each page. Please note that you can move freely between the different stages and are not confined to doing them strictly in order. Any changes you make remain as long as you do not exit the edit mode. When you are ready, click Save on the bottom right. To return to the educational plan and carry on editing it, search for it in the list and click Edit in the functions column. At present, the following stages are available when you are creating an educational plan: Settings This is where you configure basic settings for your educational plan. You give a name to the plan and a description. You can also select one or more syllabuses to connect your plan to. Finally, check or uncheck the box to decide whether the plan will be made public or not. If you make the plan public, other teachers can view and copy the plan. Otherwise, only you can access the plan in the list.

122 Page 122/174 Targeted areas This displays the abilities and core content from the syllabuses you have chosen. If you chose multiple syllabuses, scroll down to see them. Check the boxes beside each element you wish to incorporate in your work area - they will then appear in your educational plan:

123 Page 123/174 Learning objectives Here you can clarify the abilities and core content from the curriculum by describing them in concrete form. When describing a learning objective, you start from one or more abilities and items in the core content from the curriculum and link them to the work area. The learning objective is what the students and their parents/guardians will see in their version of the educational plan. Start by clicking Add a new learning objective and a box with abilities, core content and a text field opens. Check one or more abilities and items from the core content. You then formulate the learning objective. Link the objective to the educational plan's work area. Save the learning objective by clicking Open/close. You can always come back and edit a learning objective. Do this using the Open/close button. You can also Remove a learning objective by clicking that button.

124 Page 124/174 Teaching content In this stage you describe how you will do within the work area. Using internal links you can link content (e.g. tests, documents or noticeboard messages) to your teaching as outlined in the educational plan. Do this by clicking the internal link icon ( ). In the resource dialogue that opens, choose what content you want to link to. The internal links will be visible to students in the published event. In this way it becomes easier to find the content that is relevant to the current work area. If you have linked content to an educational plan that you have chosen to share with other teachers, they also gain access to the linked content. Basis of assessment Här beskriver du vilka delar i undervisningen som kommer att ligga till grund för din bedömning av eleverna i arbetsområdet. Det går också att koppla innehåll till bedömningen. Det gör du på samma sätt som när du kopplar innehåll till din undervisning. Här väljer du även om du vill koppla en delmatris till planeringsdokumentet. Du kan välja en befintlig eller skapa en ny delmatris direkt från denna vy. Om du vill kan du enkelt gå tillbaka till föregående steg, till exempel för att se vilka lärandemål du har skapat. Du kan navigera dig mellan stegen genom att klicka på dem, eller genom knapparna Nästa och Föregående som du hittar längst ner på sidan.

125 Page 125/174 Send notification If you would like to notify members about the new content, you can do so when publishing. Click Create notification, mark the checkbox Create notification when publishing and publish. Only the members in the event who have access to the content will be notified.

126 Page 126/174 Content overview Upon entering the Content Editor the top folder, Content is automatically selected. The following tabs are available for this folder: Overview, Properties and Versions. Overview Under the Overview tab you can view a table containing all pages and folders placed within the main content folder. The table includes page names, types and settings along with the date when the page was last published. The status column lets you see the status of the page or folder. An explanation of the symbols used is provided above the content table on the overview page - see also below: Key to symbols Under the Status/Settings column: page or folder contains changes not yet published. page or folder has limited access. page or folder is published on the event's open pages. page or folder will not be included when publishing. a group can edit the page or folder. the page or folder is new and not yet published.

127 Page 127/174 Go to a folder/page To go directly to a folder or page, click its name in the list. To find out more about folder or page settings, click one of the symbold in the table. The object's settings relating to that symbol will then be opened. So if for example, you click the limited access symbol, you will be taken to the object's access tab. Add, publish or delete content Add content to your event by clicking Add... at the top of the page. The Publish and Remove buttons above the table are grayed out until you select items from the content using the checkboxes in the table. Once you select an item, the buttons can be used. You can also use Publish the whole event command at the top of the table to publish everything in one go. Move content You can change the order of pages and folders by using the arrows on the far right of each object in the list. 1. Select the page/folder you wish to move by clicking on the arrows to the right of it. 2. Click the arrows on the destination row where you want the selected object to be moved to. The page/folder already on the destination row will automatically move down one row. Properties Appearance and metadata Under Appearance you can choose whether to use the course's default style or attach your own CSS files to the content pages. Choose Off if you wish to control page appearance yourself. Under Metadata you can add a description and keywords.

128 Page 128/174 Navigation and orientation Under Navigation and orientation you can customise settings relating to menu navigation. Navigation area is the whole event menu - see first image below. The second image shows the orientation area marked in yellow. You can choose to show or hide the navigation and orientation areas by clicking On or Off. You can also choose to maximise the content, causing the content to be shown in the whole window. You can set the width of the orientation area - which indirectly affects the width of the navigation area. Set width in pixels or percent. By checking the option, Show navigation arrows you allow participants to navigate back and forth between pages using Previous and Next buttons.

129 Page 129/174 Folder display Choose whether participants will see a content list when they click on a folder or if the first page in the folder should be displayed instead. If you choose the contents list option, you can also choose how deep the list should be (where folders contain subfolders which contain further subfolders). Versions All saved versions of the top level folder, i.e. all of the event s material, can be viewed here. The name of the user who saved the version, plus the date and time when it was saved is also displayed.

130 Page 130/174 Page structure When you enter the Content Editor, folders and pages already created in the event are shown on the left. You can click and drag pages/folders to change their position in the page structure. Below the page structure there is an Add... link which you can click to create new content in the event. Pages/folders may be marked with one of the symbols below. The background to each icon may differ in appearance depending on the type of page you are working in, but in every case, the symbols mean the following: The asterisk symbol in the top level folder, Content, means that part of the content has been changed but not published. The pen symbol means the page has been changed but not published. The plus symbol means the page is new and has not yet been published. The minus symbol means the page will not be included when you click Publish. Right click functions in the page structure Using your mouse, you can right click a folder/page in the page structure on the left to: Add New content will be placed where you click. If you right click a page, you will be asked to choose whether to place the new object before or after that page. If you right click a folder, the new object can be placed at the bottom of the folder, before the folder or after the folder. Export Exports the folder/page as a SCORM object (compressed as a Zip file). Import SCORM objects and HTML pages can be imported and placed in PING PONG. Further editing is also possible using the Content Editor. Publish The page/folder plus any included pages and objects will be published and therefore made available to participants. Delete The page/folder plus any included pages and objects will be sent to the Recycle Bin. Cut Removes the page/folder plus any included pages and objects and saves it all in working memory so it can be pasted elsewhere.

131 Page 131/174 Copy Copies the page/folder plus any included pages and objects and saves it all in working memory so it can be pasted elsewhere. Paste If there are any objects in working memory from a previous Cut/Copy command, they will be pasted into the position at which you select Paste. Move up/down Move a folder/page in the page structure. You can also drag and drop a folder/page using the left mouse button.

132 Page 132/174 Frequently asked questions - Content editor Paste text from Word Many users create material in Microsoft Word and then copy and paste it to PING PONG's Content editor. Sometimes this can lead to unexpected results because different web browsers have different ways of interpreting the extra code that is included when pasting text from Word. The page you have created may look perfectly alright when displayed in Internet Explorer (for example) but may be displayed differently in another browser (e.g. Firefox). Depending on the browser you are using, you may not spot the problem yourself when using the Content editor. To avoid this problem, we recommend that users either compose material directly in PING PONG's editing tool or that they use the Paste as text command (which removes all formatting). Always test your pages in different web browsers to ensure that they display correctly. HTML view for pages that have never been edited in PING PONG version 7 All pages created in PING PONG v.6 that have never been subsequently edited in PING PONG's new editing tool (the WYSIWYG tool) will be opened in HTML view when you click Edit. This is a safety measure to prevent the tool from automatically changing (and thereby breaking) advanced code that the tool cannot handle or code it interprets as faulty. Users must therefore actively choose to use the WYSIWYG interface. If the page displays correctly using the Editing tool, it should be ok to save it (remember to test the page in any web browsers and systems your users may be using). Henceforth the page will open in the Editing tool's WYSIWYG view by default. If the page does not display correctly, do not save it; continue to work in HTML mode instead. Whenever a page contains advanced code, it should always be fully tested in different browsers before being saved. If having saved a page in the Editing tool you then realise that the tool has changed the page in undesired ways, you can revert to a previous version using the Versions tab. How do I export parts of an event's content? PING PONG content can be exported to SCORM in the following way: Go to the Content editor via the event from which you wish to export material. In the left hand navigation, right click the folder or page you wish to export. Choose Export in the menu displayed. Choose which version of SCORM you wish to export to. Deselect any parts you do not wish to include in the export operation. Click Next. You are given an alert message if any of the pages/objects cannot be exported to SCORM. Click Next again if you receive any such message. The resulting file can now be saved on your own computer.

133 Page 133/174 How can participants collaborate on documents (e.g. Word documents or web pages created in PING PONG)? Participants (students, coworkers, etc.) can share all sorts of files (including Word documents) using the Project group Document function. It is not possible to edit files simultaneously using this function. Instead, users must download them, edit them, save them then upload them. An alternative way of collaborating on web pages is to give participants permission to edit pages using PING PONG's Content editor. Here is how to do it: Go to a page or folder that participants will be given the right to edit. Click the Properties tab. Under Rights select the desired project group(s) or "Participants" who shall be granted permission to edit the page/folder. Click Save and Publish! Bear in mind that if you extend editing permission to participants, they will have access to all the files in the Resource bank. Embedded media and HTTPS Internet Explorer displays an error message when media from a non-https page is embedded in a https page. By pointing to a https redirect which in turn points to the media you wish to embed (e.g. a YouTube film) you can avoid the error message. Simply insert "/servlets/redirect/" in front of the link to the embedded media as follows: /servlets/redirect/

134 Page 134/174 Tools You can find Tools in the menu on the left in the Content editor. This gives you access to the following tools, depending on your access rights. Publishing - here you can read more about how you make newly created or edited pages visible to participants. Recycle bin - here you can read more about how you can remove objects and look at deleted pages and folders. Style - here you can read more about choosing different style sheets.

135 Page 135/174 Publishing When you create or make changes to pages, you must use the Publish command for your work to be seen by the event s participants. There are two ways to do this. Users who have the role of Trainer or Publish rights can publish by right clicking the top folder, Content in the page structure and choose Publish - that will cause everything in the top level folder to be published at once. Alternatively, you can go to Tools and use the Publishing page. If you have the role of Trainer or Edit content rights (as well as Publish rights) and just want to publish an individual page or a folder and its contents, right click that item and choose the Publish option. This means that other pages to which you have made changes remain unpublished. As a trainer/content producer you can also use the Properties tab and deselect the Include when publishing box. This will prevent that item being published even when the Publish command is used for the whole Content. The Publishing page under Tools shows previous published versions. Only one Publish command can be executed at a time. If anyone else (including you via a separate browser window) has clicks Publish while another Publish command is still being executed by PING PONG, a message will appear saying: Somebody else (possibly you?) is publishing the event at the moment. Please wait until that publishing is finished and then try again. It is not possible to publish tests or surveys before any content has been added to them. When you publish pages containing video, the video file is compressed by PING PONG. It can take a few minutes before you can view the video, so a still image is shown in its place until the video is ready to be shown.

136 Page 136/174 Recycle Bin Users who have the role of Trainer or Edit content rights can remove an object by right clicking it in the page structure and selecting Delete. The Recycle Bin contains all deleted pages/folders. Deleted objects can be sorted by date, creator, etc. The Recycle Bin actually functions as an archive so you can find and restore deleted items. To restore any items that you previously deleted, simply check the box beside each item and then click Restore selected. When you restore an item, the system tries to put it back to its previous position. If the folder structure and files have changed, making this very difficult, the item will be put at the bottom of the folder in which it was situated before it was deleted. Empty the recycle bin To remove pages you can select them and click the Delete selected pages button. When you do this, bear in mind that: It is not possible to restore pages that have been deleted from the recycle bin. It is not possible to delete published pages. If the page has Connected files these files are disconnected when the pages is deleted from the recycle bin. As long as the page is still in the recycle bin, the connections are maintained. The disconnected files can be deleted from the Resource bank files view by using the Delete unused files function. References to questions in Tests and Surveys are removed when pages of these type are put into the recycle bin. They are automatically restored if the page is restored from the recycle bin. The questions themselves are not deleted. Unused questions can be deleted in Resource bank > Test/Survey questions.

137 Page 137/174 Style Here, users who have the role of Trainer or Edit style rights can choose between two different style sheets or create your own style sheet. The style sheet determines the appearance of text under Content when pages are published. The Preview field allows you to see how your text will look using your selected style. The default style ("System style") is adapted to your organisation's standard style. In many cases, this will in fact be PING PONG's basic style, "Golden Delicious". Organisations that have adapted PING PONG's standard style to fit their own graphic profile will have a different System style as a result of those adaptations. "Simple" style results in black titles and text on a white background. Variants Under Variants you can make further adjustments to the selected style: Narrow. Check this box to reduce the page width. No width restriction. Check this box to allow page width to vary according to each user's browser window size. Serif font. Check this box to change the font used to a Serif font. This type of font is slightly more elaborate and is often used in printed texts such as newspapers whilst Sans serif (i.e. "without serif") fonts are simpler and more common on web pages as they are considered more readable on a computer monitor. The image below illustrates the difference between Serif and Sans serif fonts: Font for Arabic (and other small characters). Check this box if your event contains text written in Japanese, Arabic, or Chinese. The characters will become slightly bigger and therefore more readable. Own style If you are familiar with CSS you may wish to click Own style and then enter or paste CSS code into the left hand field. This will then govern the appearance of the pages in the event. To implement the style sheet created under Own style you must publish the whole event after you have saved your style.

138 Page 138/174 Resource Bank The Resource Bank stores all resources used, created or uploaded to an event. This includes files and questions used in the event's tests and surveys. The Resource Bank is divided into three parts: Files, Test questions and Survey questions. Users who have the role of Trainer or Edit content rights can work with the Resource Bank. Participants who have been given the right to edit pages can also access files used in the event via the Resource Bank. Files This contains all files uploaded to an event. They could be image, video, flash or sound files. Most of the files are used on one or more pages in an event but some might be there because they have been uploaded directly to Files for possible future use. Test questions This contains all test questions used in an event. Usually, the questions found here have been created in, or imported into the event. They can also have been fetched from other events using the Fetch questions function or via Category section. Test questions have a correct answer and can have a score assigned to them. Survey questions This contains all survey questions (both anonymous and non-anonymous) used in the event. Usually, the questions found here have been created in, or imported into the event. They can also have been fetched from other events using the Fetch questions function or via Category section. Test questions have neither a correct answer nor a score assigned to them.

139 Page 139/174 Files In the Resource bank s Files section are listed all files that have been uploaded under Content in the event. They could be image, video, flash or sound files. Most of the files are used on one or more pages in an event but some might be there because they have been uploaded directly to Files for possible future use. Users who have the role of Trainer or Edit content rights can work with the Resource Bank's File section. The list of files can be filtered by Path or sorted by clicking one of the other headings. Files can appear in the file list in the following ways: Uploaded directly from within the File section. Uploaded to a page that is directly connected to Connected files. Uploaded via the resource dialogue that is accessed via the Edit Content tool. Imported along with a page import. Imported along with a page/folder copied from another event. When you link to a file in Documents. Basically, everything used in the event is contained here with the exception of the actual HTML pages. For each file in the list, you can see the following: 1. Path: The path contains the file's name plus the folders in which the file is placed. All files uploaded to a page in Content (including tests and surveys) will be automatically placed into the Uploaded Resources folder. If you upload a file from within the Files section of the Resource Bank you will be asked to choose where you wish to put the file. You can click each file's Path and get more information about the file as well as seeing if and how the file can be edited: 1. Path: Click the file's path to edit it. 2. Type: If the filetype is viewable as text (e.g. html, xml, css, javascript, csv) it can be edited directly here. Please note that formatted text, such as Word or RTF files cannot be edited here. 3. Created: This shows the date and time when the file was uploaded. 4. Size: The file's size. 5. Width x height, Length: The information shown here depends on the file type. Width x height is shown for anthing that takes up space on a page, e.g. images and videos. Length is shown in relation to video and sound files. 6. Download: Click this if you want to download a file to work on it on your computer. 7. For video and audio files Allow downloading from published page is normally shown as an option. If this option is selected, participants can download the file from the page in which it is published. An organisation can choose to remove the option of downloading media files. Contact Ping Pong AB for more information.

140 Page 140/ Replace file: Click this button to replace the existing file with a new one. This is useful if you have a new version of a video or image. Both individual files and whole zip archives that coincide with the existing files may be replaced. The new files become available to users when the page(s) containing them are next published. Note that if you, for instance, have replaced an image and the new image has different dimensions than the original, you have to modify the HTML code for the image to be displayed correctly. 9. Close: Click the Close button to close the information field relating to the file. Last changed: Date and time when the file was last changed. Size: The file's size. References: A figure is displayed showing how many pages the file is used on or is connected to. Click the figure to see which pages the file is connected to. As well as the above, you can also perform the following actions when viewing Files in the Resource bank: Upload: You can upload individual files or zip archives containing several files. When you upload zip archives, you are asked if you want the archive to be unpacked or if you want to keep it as a single zip archive. Remove unused files: Take away unused files by clicking this button. Edit text files: As mentioned above, if the filetype is viewable as text (e.g. html, xml, css, javascript, csv) it can be edited directly here. The system's css-fil (/base.css) is not displayed in this list because it is managed by the system itself. Extended information about the File display Information on video and audio files To facilitate ease of access to video and audio files uploaded to PING PONG, the system automatically converts different media file formats to Flash video. This has two advantages for users. Firstly, it makes the files smaller and therefore quicker to download (original video or music files are often extremely large). Secondly, many media formats that require special browser plugins to be viewed in a webpage whereas most users will already be able to view Flash content. All that is required is an updated version of Flash. If, as a content creator, you want full control over the video quality, you can upload the video as a.f4v file. This filetype is not compressed or converted in any way by the system. If, as a content creator, you want full control over the audio quality, you can upload it mp3 format. This filetype is not compressed or converted in any way by the system.

141 Page 141/174 The original video file is essentially handled in the same way as all other files as regards publishing and/or export. When you come to publish a page containing a video or audio file, the system will begin the conversion process when you click Publish. (with the exception of.f4v and.mp3 files). This process can take some minutes, and while conversion is taking place, a notification of this is displayed in place of the video file. Please note that files that were uploaded to PING PONG before version 7.7 will be converted when someone logs in and views the actual film. The conversion process can take some minutes so while this is being done, the user will see a still image and the message, "The video is being converted". The system does not accept wmv3 files. Deploying RealMedia files in PING PONG RealMedia files (.rm) can contain both sound and video. However, PING PONG treats *.rm files as sound files because this is how they have been mostly deployed in PING PONG up until now. To avoid possible problems, we recommend that when using RealMedia audio files, you use the *.ra (RealAudio) file extension. If you want to use RealMedia video files, we recommend using the *.rv (RealVideo) file extension. Listing an object's connected files Each object in Content (e.g. page, test, survey, assignment) has a list showing which of the event's files it uses but only pages have a Connected files function that displays this. Tests, surveys and assignments have no underlying file path but the files they use are shown in the normal File list. The list shown in Connected files for Pages functions in the same way as Files in the Resource bank (i.e. you can view and do all the things mentioned above). Files can be connected to an object in the following ways: Choose a resource via the resource dialogue immediately upon uploading an image, sound, video or flash file Upload a file in the Connected files function In the Connected files display, choose one or more files from the Resource dialogue (as needed, when copying from another event or Documents, the file is also placed in the file structure) In HTML-code, use an existing file. When you edit or preview the page, the system will automatically add the file to Connected files. Regarding connected files

142 Page 142/174 You cannot remove files that are in use until you gone into the pages to remove all references to them. Note that all file names and paths are case sensitive., so "Image.jpg" is not treated the same as "image.jpg" or "Image.JPG". Published material Each published event has its own catalogue in the system (hereafter called the "course root") according to the following convention: /pp/courses/course#####/content. When you use the Publish command. all connected files are placed in the catalogue. Note that this does not apply to "invisible" files e.g. latex-images, flash-video or tinymcejavascript. Note! The catalogue's position in the filesystem could be changed in future versions of PING PONG, so it is recommended that you use relative filepaths to files when you produce material.

143 Page 143/174 Test questions The Resource bank's section for Test questions lists all questions used in the event. Usually the questions are either created in the event or imported to it but they can also be deployed in the event using the Fetch questions function or Category section. Test questions always have a correct answer defined and can be given a score. Users who have the role of Trainer or Edit content rights can work with the Resource Bank's Test question section. The questions are listed at the bottom of the page and you can search through them with the help of filters such as: Question type: Questions are sorted according to your chosen question type, e.g. Multiple choice, Fill in the blanks, Clickable image, etc. Category: Only questions in the chosen category are displayed. Used in: Questions used in a chosen test are displayed. Rights: Choose here whether you wish to search among questions created in the current event or if you prefer to expand/limit the scope of your search to questions used in the current event but which were originally created in other events. You can combine the different filters to narrow down your search. Questions are created in the Content editor: By clicking Add Test then clicking Create question. Using Excel import directly in the question bank. Directly in the Question bank under the Create tab. By copying existing questions. Test questions have 4 tabs: Edit, Create, Import/Export and Rights. Read more about each of these below. Edit For each question you can see the following: Name. If no name has been inserted under Metadata, the question itself acts as the name. Clicking the name produces a preview of the question. If the question lacks text (e.g. if it is purely an image) and has no name, you will see No name given. Type, e.g. Multiple choice, Fill in the blanks, clickable image, etc. Id. Each question has a unique Id number, making it easier to identify a particular question when there are

144 Page 144/ multiple versions or copies of that question. Category. If the question has not been placed in any category, nothing is displayed here. You can add/edit the category under Metadata. You can also check the boxes beside several questions at once and use the Add to category button. Create a new category by writing the name in the field or search for an existing category in which to place the questions. Last changed gives the date and time when the question was last edited. Functions. 1. Preview. Allows you to see how the published question will look and also the correct answer(s) 2. Edit. Click this symbol to edit the question. You will be shown whether the question is currently being used in any tests (which would thereby be affected by changes to the question). To see which tests are using the question, click Display all. Important: If a question is currently being used in another test, consider carefully the consequences of editing that question, especially if it concerns editing the answer to the question. This would affect participants who have already submitted answers to the question as their answers could not be compared to those submitted after the question has been changed. Participants who wish to review previously submitted answers will be greeted with the message "The test has changed since you last submitted it. The version displayed here is not the most recently published one" at the top of the page. Remember as well that questions that are Shared (see below) can be used in other tests and edited by other trainers/innehållsproducenter which may in turn affect a number of tests including your own. Finally, don't forget to Save any changes you make. 3. Delete can be used to remove a question, providing it is not currently being used in any test or survey. Questions that only form part of a test that is in the recycle bin are counted as unused and can be deleted. 4.?? Like. Press the thumbs up-icon to like questions that you think are extra good. This will make it easier for you and the other teachers of the event to overview and identify the most popular questions. A question is always linked to: The event in which it was created. When an event is copied, its questions are copied too. The test in which it was created. The categories it has been placed into. (This can be done when one edits the question). Create Under the Create tab you can create new questions. New questions created directly in the question bank are usually not linked to or used in any test. An exception is when the new question is placed in a category that is used in a test. In this case, the test must be re-published so that the newly created question can be included. Questions created here can be used in tests using the Fetch question or Category section functions.

145 Page 145/174 Import/Export Import questions The Import tool lets you upload questions created using a special PING PONG Excel template in which you fill in the category, name of the question, question text, answer alternatives, etc. in a specific format. See Guide_Import_Questions.xls. Use the Excel template to create your questions and then upload the saved file to the Question Bank. Note! Please bear in mind that at present, not all of the possible types of question you can compose in PING PONG can be handled in this way. The import function can handle up to a maximum of 100 questions per import. Copy questions Click the Copy question if you want to copy questions from the event you are in or from other events you have access to. Choose in the Resource dialogue by selecting the desired questions and clicking Attach copies of selected questions. If you want to gather the copied questions into a new category, create a new one by inserting a name into the field under the Choose category in which to place the selected questions heading. Alternatively, simply select an existing category using the arrow button. The original questions will remain in their original categories. Export questions You can also Export questions from the event to Excel by clicking Export to Excel. Alternatively, you can use the Export to HTML button. The latter is mostly used for getting an overview of questions used in an event. The Excel export command is more powerful in that it lets you edit the questions and then import them back into PING PONG. Questions displayed using the search functions in the lower part of the page and which are either Multiple or single choice, Free writing or Fill in the blanks will be exported. These are the only question types currently supported by the export/import function. Note as well that any files that might be attached to the questions, e.g. images or videos, will not be exported. Rights

146 Page 146/174 Under the Rights tab, you can decide to share questions created in this event with other events. Choose one of your organisation s Event groups to allow all the events in that group to have access to the questions. With each individual question, you have the option not to share that question - be it for legal, financial or other reasons.

147 Page 147/174 Survey questions The Resource bank's section for Survey questions lists allsurvey questions (both anonymous and non-anonymous) used in the event. Usually the questions are either createdin the event or imported to it but they can also be deployed in theevent using the Fetch questions function or Category section. Survey questions never have a correct answer defined and cannot be given a score. Users who have the role of Trainer or Edit content rights can work with the Resource Bank's Survey questions section. The questions are listed at the bottom of the page and you can search through them with the help of filters such as Question type, Category, Used in and Rights. Questions are created in the Content editor: By clicking Add Test then clicking Create question. Using Excel import directly in the question bank. Directly in the Question bank under the Create tab. By copying existing questions. Survey questions have 4 tabs: Edit, Create, Import/Export and Rights. Read more about each of these below. Edit For each question you can see the following: Name. If no name has been inserted under Metadata, the question itself acts as the name. Clicking the name produces a preview of the question. If the question lacks text (e.g. if it is purely an image) and has no name, you will see No name given. Type, e.g. Multiple choice, Fill in the blanks, clickable image, etc. Id. Each question has a unique Id number, making it easier to identify a particular question when there are multiple versions or copies of that question. Category. If the question has not been placed in any category, nothing is displayed here. You can add/edit the category under Metadata. You can also check the boxes beside several questions at once and use the Add to category button. Create a new category by writing the name in the field or search for an existing category in which to place the questions. Last changed gives the date and time when the question was last edited. Functions.

148 Page 148/ Preview. Allows you to see how the published question will look. 2. Edit. Click this symbol to edit the question. You will be shown whether the question is currently being used in any surveys (which would thereby be affected by changes to the question). To see which surveys are using the question, click Display all. Important: If a question is currently being used in another survey, consider carefully the consequences of editing that question, especially if it concerns editing the answer to the question. This would affect participants who have already submitted answers to the question as their answers could not be compared to those submitted after the question has been changed. Participants who wish to review previously submitted answers will be greeted with the message "The survey has changed since you last submitted it. The version displayed here is not the most recently published one" at the top of the page. Remember as well that questions that are Shared (see below) can be used in other surveys and edited by other trainers/innehållsproducenter which may in turn affect a number of surveys, including your own. Finally, don't forget to Save any changes you make. 3. Delete can be used to remove a question, providing it is not currently being used in any other survey. Questions that are only used in surveys that have been sent to the recycle bin are treated as unused and can therefore be deleted. 4.?? Like. Press the thumbs up-icon to like questions that you think are extra good. This will make it easier for you and the other teachers of the event to overview and identify the most popular questions. A question is always linked to: The event in which it was created. When an event is copied, its questions are copied too. The survey in which it was created (if it was not created directly in the question bank. The categories it has been placed into. Create Under the Create tab you can create new questions. New questions created directly in the question bank are usually not linked to or used in any survey. An exception is when the new question is placed in a category that is used in a survey. In this case, the survey must be re-published so that the newly created question can be included. Questions created here can be used in surveys using the Fetch question or Category section functions. Import/Export Import questions The Import tool lets you upload questions created using a special PING PONG Excel template in which you fill in the category, name of the question, question text, answer alternatives, etc. in a specific format. See Guide_Import_Questions.xls. Use the Excel template to create your questions and then upload the saved file to the Question Bank. Note! Please bear in mind that at present, not all of the possible types of question you can compose in PING PONG can be handled in this way. The import function can handle up to a maximum of 100 questions per import. Copy questions Click the Copy question if you want to copy questions from the event you are in or from other events you have access to. Choose in the Resource dialogue by selecting the desired questions and clicking Attach copies of selected questions. If you want to gather the copied questions into a new category, create a new one by inserting a name into the field under the Choose category in which to place the selected questions heading. Alternatively, simply select an existing category using the arrow button. The original questions will remain in their original categories. Export questions You can also Export questions from the event to Excel by clicking Export to Excel. Alternatively, you can use the Export to HTML button. The latter is mostly used for getting an overview of questions used in an event. The Excel export command is more powerful in that it lets you edit the questions and then import them back into PING PONG.Questions displayed using the search functions in the lower part of the page and which are either Multiple or single choice, Free writing or Fill in the blanks will be exported. These are the only question types currently supported by the export/import

149 Page 149/174 function. Note as well that any files that might be attached to the questions, e.g. images or videos, will not be exported. Rights Under the Rights tab, you can decide to share questions created in this event with other events. Choose one of your organisation s Event groupstoallow all the events in that group to have access to the questions. With each individual question, you have the option not to share that question, be it for legal, financial or other reasons.

150 Page 150/174 Text editor The Text editor (PING PONG's WYSIWYG text editor) is a tool which appears in different parts of the system where you compose or paste text. It enables you to format your text and add images and other media, create tables and add links. The appearance and functionality of the text editor varies according to where you are in the system but basically consists of two parts - a main menu and toolbar. Main menu The main menu consists of six different submenus: Edit, Redigera, Infoga, View, Format, Table and Tools. These roll down when you click on them revealing icons and names of the different functions plus some keyboard shortcuts. Edit Undo and Redo: Undo or redo the most recent action. Cut, Copy and Paste: These commands let you cut out, copy and move existing text and images. Paste as text - use this mode to remove any formatting from text you wish to paste and paste it as plain text instead.. When plain text mode is on, a small tick is displayed to the left of this menu option. Select all: Select all content. Find and replace: Find a piece of text and choose if you want to replace it with something else (for example, replacing a particular word with another). Insert Insert/edit media: Use this function to embed videos and other active content from external sources, e.g. YouTube or Vimeo. You can paste the video's URL in the Source field or switch to the Embed tab and paste the embed code there. In edit mode, a placeholder is shown where the film is put on the page. To adjust the size of the video clip, click on the placeholder and drag it from the corners. You can view the video in preview and published modes Insert/edit link: Create and edit links to external websites and resources by pasting the URL (web address) in the Link field. If you have not already selected text from the content, fill in Text to display which is what users will click to visit the link. In the dropdown list for Target you can choose how the link should be opened. By default, links open in a new window. Insert/edit image: This enables you to embed an image from an external website. Enter the web address of the image in the Source field and then add a description and if you wish, change the display size of the image.

151 Page 151/174 Anchor (Bookmark): This lets you create a link to another part of the current page, which can be especially useful with longer pages that are divided up into several sections. Place the marker to the left of the text you want to link to (the actual bookmark) and select Anchor in the insert menu. Give the bookmark a name and then click Insert. Select the text you want to link from and click the Link icon. In the Bookmark dropdown list you select the name of the anchor you want to link to and then choose Current frame in the Target dropdown list and finally click Ok. Note! Links to anchors do not currently work in Firefox. If you want to link to a bookmark on another page, create an internal link to the page in question, then select the link and click the Link icon. In the URL field add the "#anchors name" after the link to the page, e.g."pplink://content/ #ankare". Click Update. Avoid hyphens and non-latin characters in the bookmark name. Special character: Click here to insert various special characters and symbols. Horizontal line: Insert a horizontal line across the page Insert image from resource bank: Insert an image by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. Note! PING PONG automatically rotates and resizes images that are too big and/or on the wrong scale. Insert video from resource bank: Insert a video file by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. You can learn more about videos on this page: Files. Insert audio from resource bank: Insert an audio file by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. You can learn more about audio files on this page: Files. Insert/edit internal link: Select a text or image to make it link to another location in PING PONG. You can link to a different page, to the event's Documents page or to one of the communication functions such as the Message board. Insert/edit link to attached file: Insert a file directly on the page by uploading one from your computer/network or using a file previously uploaded to PING PONG to the event's document archive or from another event. View Show blocks: Display the different paragraphs and formats used in the document, grouped together into blocks contained in dashed boxes. These boxes are only visible in editing mode and never on the published page. Visual aids: Switching this on reveals hidden characters such as table lines and anchor symbols. These are only visible in editing mode and never on the published page. Full screen: Open the editing tool in full screen mode. Format

152 Page 152/174 This lets you choose different ways to format your text including bold, italics, underline, strikethrough, superscript and subscript. You can also select text and return it to plain text by using Clear formatting. Table Create a table by clicking Insert table and choosing dimensions. When the cursor/pointer is in a table, the Table properties option is activated. Clicking this option lets you change the table size, distance between cells and distance between cell boundaries and their contents. You can also specify table boundary properties, whether the top row shall work as title fields and the table's placement on the page. You can also make changes that apply at cell, row and column level. To delete a table click on a cell and select Delete table. You can also find shortcuts to many of the table functions by right clicking the editing window. Tools Source: View and edit the page's HTML code. This allows users with knowledge of HTML to further customise the appearance and functionality of pages beyond what is possible using the standard functions. Spelling: Click this button to see all words that PING PONG detects as spelled incorrectly. Click one word at a time to get suggestions for correcting each word's spelling. Toolbar The toolbar contains a selection of the most commonly used editing functions. If you hover your mouse pointer over a button, you can see a description of that function.

153 Page 153/174 Format styles A list of predifined styles is provided such as different levels of heading and Normal for body text. The Address format is for highlighting text as signifying an address, with the text being italicised. Preformatted text will look the same in the web browser and in the code. This text also gets a different font so it is easier to distinguish it from normal body text. Text colours and background colours You can change text colour or add a coloured background to text. Click on the little arrows to the right of each repective icon and a palette is displayed offering a range of colours to choose from. Text alignment Choose between left/right aligned, centered or justified. Lists and indent Bullet list. Click the little arrow to the right of the icon to choose different types of bullet. Number list. Click the little arrow to the right of the icon to choose different options for a numbered list. Reduce indent. Move a paragraph a step towards the left margin or remove a list level.

154 Page 154/174 Increase indent. Move a paragraph a step towards the centre or create a new list level. Create links Insert/edit link: Create and edit links to external websites and resources by pasting the URL (web address) in the Link field. If you have not already selected text from the content, fill in Text to display which is what users will click to visit the link. In the dropdown list for Target you can choose how the link should be opened. By default, links open in a new window. Insert/edit internal link: Select a text or image to make it link to another location in PING PONG. You can link to a different page, to the event's Documents page or to one of the communication functions such as the Message board. Insert/edit link to attached file: Insert a file directly on the page to a file uploaded from your computer/network. Insert files and media Insert image from resource bank: Insert an image by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. Note! PING PONG automatically rotates and resizes images that are too big and/or on the wrong scale. Add/delete caption: Select an image and then click this to add a caption under the selected image. Insert video from YouTube: Insert a YouTube-video by pasting a link. Insert video from resource bank: Insert a video file by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. You can learn more about videos on this page: Files. Insert audio from resource bank: Insert an audio file by uploading a file from a computer/network or using one that has previously been uploaded to PING PONG. You can learn more about audio files on this page: Files. HTML mode

155 Page 155/174 View and edit the page's HTML code. This allows users with knowledge of HTML to further customise the appearance and functionality of pages beyond what is possible using the standard functions.

156 Page 156/174 Resource dialogue Access to the Resource dialogue is given to users who have the role of Trainer or Edit content rights plus Participants who have been given the right to edit at least one content page in the event. Whenever you insert an image, sound, video or Flash file on a page, fetch a question or copy a page or folder, you will encounter the Resource dialogue. With this tool you can upload new objects or select previously uploaded objects and place them on the page you are currently working on. Everything that is uploaded through the Resource dialogue is saved in PING PONG's database and can be reused later, for example when you use the Files, Test questions and Survey questions tools in the Resource bank.

157 Page 157/174 Depending on where you are working when the Resource dialogue is opened, you will get some or all of the following choices: Upload a new object from your computer/network, e.g. an image, sound, video or Flash file. If your organisation is using an integrated cloud service, e.g. Box, you are able to choose files from the service here. Event s resources: all objects that have been previously uploaded are stored here, and can be used and reused regardless of whether they have been inserted into any pages.you can upload objects to Event's resources without using them on the page you are working on, if desired. These objects are available to users who have the role of Trainer or Edit content rights plus Participants who have been given the right to edit at least one content page in the event. Shared resources (only applicable to questions): questions that have been created in other events and that are shared so you can use them if you have the role of Trainer or Edit content rights. Shared resources in the form of test or survey questions are also available to participants who have been given the right to edit at least one test in the event. My documents: images that have been uploaded to My documents under Document. Recently used resources: this allows you to quickly retrieve objects recently used. My events: objects that have been uploaded in other events in which you have the role of Trainer or Edit content rights or are a Participant who has been given the right to edit at least one content page in the event. These objects can be used in the event you are currently working on. Display Resources are sometimes displayed in alphabetical order and sometimes in the order in which they occur in the content. The latter method is used as often as possible as it can be useful for content creators. If you were to browse Images in the event > Page structure you would see images in the order in which they occur in the event, to make your search easier. However, if you are viewing resources such as Images in My documents those images will be displayed in alphabetical order by default.

158 Page 158/174 Insert/use an object Choose one of the sources above. The contents are displayed in the left hand column. Select an object you want to use. In certain cases, a preview will be shown to the right. Click Insert to use the object or double click the object s name. This takes you out of the Resource dialogue and back to the page you were editing. The chosen object will have been inserted. Search by object When you use the search field, you can search in the current source you are browsing. For example, if you open the resource dialogue in one of your events, you will search among your available events in that event. As soon as you insert some letters in the field, the search starts. A tip is to search for.jpg" to find all jpg files at once. Access to the object Everything that is uploaded to an event can be accessed by anyone with the role of Trainer or Edit content rights in that event and can be reused in other events to which you have trainer/content producer access. If you have awarded a participant permission to edit pages/folders/objects (specified under the Properties tab on the respective page/folder) that participant can also access all files linked to the event via the resource dialogue. If you want to extend editing rights for pages/folders/objects to participants, you can do so under their respective Properties tabs. Participants can edit page contents but not their Properties. As a trainer/content producer, you can access all material in all events in which you have trainer/content producer rights and cipy them between events. Questions can be shared out and accessed by multiple trainers in your event. You decide under Miscellaneous settings when you edit the question. In Resource bank's Test questions and Survey questions under the Rights tab, you decide in which other events you can use questions from your events.

159 Page 159/174 Object locked for editing Other users may be temporarily locked out of editing an item in the event content if you make changes such as under Edit, Properties and Versions. This happens automatically to prevent any confusion as to which version of a page or folder applies to the event. When you move away from the page or log out, the file is unlocked. If another content creator wants to edit a page that you have already started working on, that user will see the following information up in the right hand side: Locked by First name, Last name, date and time. You also receive a warning when you try opening a locked file. You can view the page but not change anything. It is not possible to Publish a file that someone else has locked. Unlock Pages that have been locked can also be unlocked in order to edit and save changes. When this is done, it is important to communicate with whoever locked the page so that you can decide between you whose changes should be saved.

160 Page 160/174 Moving objects in the content menu As you work in the Content editor, you will sometimes want to move objects around in the Content menu. To do this, simply right click the object and select Move up/down. You can also drag and drop objects using your mouse. Below are instructions on how to use the drag and drop method. Dragging All pages (or equivalents) and folders (apart from "Content") can be dragged to new positions. If you drag an object to a position directly above a folder, that folder expands to display its contents in case you want to place the object you are dragging in a particular position in that folder. This saves you having to open the folder first. Dropping You can drop an object anywhere in the Content thread except on to itself or on the folder that the object is already situated in. If the target position is not allowed in PING PONG, a red cross appears, indicating this. Using the shift" key for precise positioning When you drop an object onto another page/test etc., PING PONG will place it before that target. If the target position is a folder, PING PONG will place it last in the folder contents. If you wish to place an object directly above a folder (or page or test), hold down the shift" key whilst dropping the object. Working around one limitation If you want to move an object within a folder to the bottom position in that folder, you need to perform an extra action because PING PONG always wants to place the object you drag and drop directly above the target object: Drop the object onto the lowest object in the folder (with or without holding down the shift" key) Now drag and drop the lowest object in the folder above the second lowest object (so they swap positions). Alternatively, right click either object and use the Move up or Move down function.

161 Page 161/174 Parameterized questions Users with the role of Trainer or Edit content rights and who have a little programming knowledge can create dynamic tests in Ping Pong, for example maths tests in which participants are presented with questions using randomly generated numbers. JavaScript/ECMAScript can be used to program parameters and the correction of tests. This is done in the following way: Create a new Single choice, Multiple choice or Fill in the blanks test. These are the only type of test in which Javascript can be used. Tick the box next to Parameterize with JavaScript. A text area entitled, JavaScript is then displayed. Declare the variables that will be used in the test. Use common JavaScript, for example: var x = Math.random() * 10; var answer = x * 2; var incorrect = x * 3; Use the notation ${x} in the question text or in the possible answers where you want to set the value of the x variable. If we take the above variables, a multiple choice question could look like this: If x is ${x}. What is 2x? (1, correct answer) 2x = ${answer} (2) 2x = ${incorrect} Save the test. When the participant does the test, the script is executed and the value of the variables substituted according to what you have written. Formatting numbers According to the specification JavaScript does not distinguish between integer values and floating-point values. All numbers are represented as floating-point values. This means, for example, that if we define a variable as var x = 10 / 2, then ${x} the user will be presented with 5.0. This can be solved by defining the desired precision in the script using the following function: function truncat(number, decimalplaces); In the above example, answer can be truncated according to var answer = truncate(2*x, 0) so as to avoid decimals.

162 Page 162/174 Programmatic correction of Fill in the blanks tests If the answers in a FIll in the blanks test depend on each other, the function iscorrect can be defined as below: function iscorrect(answers) {... } This function takes an argument in the form of an array of string-values containing the answers that the user enters. If the answers are correct, true" is returned. The gaps should be left blank if this function is used. Here is an example: Kalle prefers apples. Kalle has [] apple and [] pear. A possible script relating to the above text: function iscorrect(answers) { var apples = parseint(answers[0]); var pears = parseint(answers[1]); return apples > pears; } Two predefined (server-side) objects for creating random numbers are available via JavaScript: PP.random PP.randomPerPersonAndTest The objects represent each series of random numbers that are generated. Here are examples of method calls (PP.randomPerPersonAndTest has the same functionality in this respect): var n = PP.random.nextInt(); // Generates an integer within a range of 2^32 ( till ) var o = PP.random.nextInt(100); // Generates a number from 0-99 var p = PP.random.nextDouble(); // Generates a decimal number (from 0.0 and less than 1.0) Series generated by PP.randomPerPersonAndTest are unique for each combination of user and test. This can be used, for example to give users different combinations of questions in the same test whilst allowing each user to see their same unique combination of questions again when they retry their test. If both an active test and person are not available for initialising the series (e.g. when editing questions) the same seed is used as in a normal PP.random. This is practical when creating a question (otherwise you would only get the same random number again and again when using "Evaluate JavaScript" in the question editor). About JavaScript in PING PONG

163 Page 163/174 The JavaScript that is used functions in the same way as in common web browsers. Note that scripts are executed in a virtual machine on the server side so no browser-specific objects or functions are available. For more information about programming in JavaScript, you can use a common reference source such as

164 Page 164/174 SCORM SCORM is a collection of technical specifications that can be used to construct e-learning software. It is the de facto standard in the world of e-learning, allowing compatibility between different e-learning systems. PING PONG is SCORM compliant which gives content producers (users with the role of Trainer or Edit content rights)a huge amount of flexibility. You can create content externally using any of the wide range of SCORM compliant tools available and then import it to PING PONG. You can also use PING PONG to create SCORM content and export that content to other SCORM compliant systems. Read below for a more detailed description of what SCORM is. Overview What is SCORM? SCORM is a common and widely used set of software specifications that can enable interoperability and compatibility between different Learning Management Systems (LMS). Specifically, SCORM specifies how online learning material (e.g. a test question) should communicate with an LMS (e.g. PING PONG). SCORM is not an educational standard and does not concern itself with the the form or content of e-learning material you produce; it is about the technology underpinning the e-learning material you create. A comparison If you purchase a DVD, you know that it will play in any DVD player, regardless of the brand. This is because DVDs conform to a common standard. This enables manufacturers such as Sony and Toshiba to produce DVD players that can play any DVD film. Without the commonly agreed format, both film distributers and consumers would have a big problem because you couldn't guarantee that a DVD that played in one type of DVD player would work in another. Just as the DVD standard makes it possible for us to play a DVD film in any player without having to think about the underlying technology, SCORM allows e-learning material to be used in a variety of Learning Management Systems. What does SCORM stand for? SCORM is an abbreviation of Shareable Content Object Reference Model". "Shareable Content Object" refers to units of online learning material that can be shared amongst different systems. SCORM defines how to create "sharable content objects" (SCOs) that can be reused in different systems and contexts.

165 Page 165/174 "Reference Model" reflects the fact that SCORM is not actually a standard. SCORM was not created from from the ground up. Instead, SCORM has been built upon a range of pre-existing solutions to different problems, showing developers how to unite those solutions to deliver effective and interoperable software. Who is behind SCORM? SCORM is produced by the Advanced Distributed Learning (ADL) Initiative, which is sponsored by the Office of the United States Secretary of Defense. Just as the US Department of Defense created the technology behind the Internet and GPS and then handed it over to industry, ADL is currently in the process of handing SCORM over to a new organisation called The International Federation for Learning, Education, and Training Systems Interoperability (LETSI). Useful links for more information ADL: LETSI: Wikipedia: SCORM in PING PONG PING PONG works continually to support the very latest version of SCORM. Today, PING PONG supports SCORM 2004 and SCORM 1.2. At the moment, PING PONG does not support the following imported SCORM material: Sequencing and Navigation in SCORM 2004 plus Metadata in SCORM 1.2 and SCORM 2004 are not currently supported. SCORM support can be seen in the following parts of the PING PONG system: Import and Export of content via the Content editor. Objectives & Progress if one or more objectives are linked to SCORM objects. Progress tool if one or more objectives are linked to SCORM objects. Below you can read more about how SCORM and these PING PONG functions work together. Content Editor

166 Page 166/174 You can import and export SCORM material when using the Content editor within events. Import You can import SCORM compliant material to PING PONG using the Import function. The material must be imported as a SCORM package which is a compressed ZIP file containing the XML file which describes the contents of the package and how it shall be used plus the actual content itself in the form of a SCORM object. To import SCORM compliant material to a PING PONG event, go to the Content Editor and select Add... > Import. Do the following: Click Choose file to locate the file (or zip archive) that you want to import. When you have selected your file and the page has reloaded (which may take a while if the file is large), relevant options for your file are displayed. If you upload a zip that contains SCORM objects, click SCORM package. If PING PONG reacts to anything in the SCORM package, you will see a list of warnings/errors but usually you will be taken to a list of the event content with your SCORM package displayed where you placed it. More detailed information can be found here: Import. Update SCORM package Resource bank > SCORM package lists all the event's SCORM packages and by clicking a package, you can see detailed detailed information about it. The detailed view lets you make changes and updates to the package. PING PONG matches the content using the objekt's id and an overview shows what will be replaced. Do the following: Go to Resource bank > SCORM package and click Details by the name of the SCORM package you want to update. At the bottom of the page, under Update SCORM package, click Choose file. Search for and select the SCORM package you want to import. When you have selected your file and the page has reloaded (which may take a while if the file is large), a list appears of pages that will be added, deleted and/or updated. Check that the list looks ok and then click Continue (or Cancel if something is wrong). When the upload is complete, Package updated! is displayed and you are taken to the overview page SCORM package. Editing SCORM packages

167 Page 167/174 Imported SCORM packages cannot normally be edited in PING PONG. This applies to all SCORM packages imported to PING PONG as of PING PONG version All packages that were in PING PONG before this version can be edited in exactly the same way as SCORM objects that have been created in PING PONG. Copy SCORM object It is not possible to copy individual SCORM objects or packages so the way to do it is to reupload the object/package again. When an administrator via the Administration tool, uses the Copy event function, copies are made of the original SCORM packages found in the original event. Download SCORM package Download the SCORM packages using Resourse bank > SCORM package > Detailed view. You can then import it again to the same or another event, as you wish. This is normally done in the Content editor. Export content from PING PONG Much of the material created in PING PONG can be exported as SCORM objects, e.g. to use in other PING PONG events on the same or in a different PING PONG server or in other systems. When exporting pages, folders or complete content strcutures from an event in PING PONG, you can choose whether you want to include settings made under Preferences and Access. However, these settings can only be used in another PING PONG event. To export content from a PING PONG event, gör så här: Go to the Content Editor i den aktivitet du vill exportera material från and select the page or folder you wish to export. Right click the selected object. Choose Export from the list of options. Choose which version of SCORM you wish to export to. You can choose between 2004 and 1.2. Unmark those parts you do non want to include in the export. Click Next. (Information appears if you have chosen a tye of file that SCORM cannot handle. Click Next again if you received any form of message. Now the file is saved on your computer and you can choose where it shall be saved

168 Page 168/174 Limits to exports There are certain limitations owing to the fact that PING PONG offers a wider range of settings and functions than SCORM currently supports. This applies to the following types of page: Test, Survey and Assignment. The Export operation produces a SCORM file that can be imported back into other PING PONG events, but we cannot guarantee that the same material will function correctly if exported to other Learning Management Systems. Note also that internal links within PING PONG will not work in exported material and that the page types File archive and Planning document not yet support SCORM. Objectives When a SCORM object is linked to a sub objective, a report is sent to PING PONG when a participant achieves a pass in that SCORM object, which in turn leads to a pass in the sub objective in PING PONG. This process depends on the SCORM object reporting to PING PONG that it is complete/passed. Progress Contents SCORM objects are listed under the Type heading as "SCO". Results are presented as percentages as reported by the SCORM objects. The results could be pages visited or test results, as specified by the SCORM object. If you click on a page's name, a list of users who have visited the page is shown in the lower part of the window plus information on the total number of visitors and Total time a user has spent visiting a page. Unlike other normal PING PONG pages, SCORM objects may not always give information to PING PONG about how long a user has spent viewing a page - this depends on how the SCORM object was originally configured. If the SCORM object has not reported any information on visit duration to PING PONG, as dash (-) is shown under the Total time heading. Report card Report card lets you export the status of SCORM objects in an event. The SCORM objects determine what is reported to PING PONG and therefore what PING PONG can display in the report it generates.

169 Page 169/174 How can I create SCORM-compliant content? As well as being able to create SCORM compliant material directly in PING PONG, you can also use a range of external tools for creating SCORM compliant material. Here are just a few: Adobe Captivate: With Adobe Captivate you can create software demonstrations, simulations, tests and much more which can then be made SCORM compliant and deploy in a LMS like PING PONG. For more information, go to: Articulate: With Articulate you can transform ordinary PowerPoint presentations into SCORM objects that can be used in a LMS like PING PONG. For more information, go to:

170 Page 170/174 Participant view You who have the activity role teacher can choose to see the different views of an event from a participant s perspective. You do this by switching to a preview user that is connected to the event which enables you too see how the participants experience it. Start using the participant view To start seeing views as a participant you choose Change to participant view at the bottom of the Tool box in the left column. When you have clicked there a dialog box with short information about the participant view appears. Choose Start the participant view to go further.

171 Page 171/174 When you re in the participant view you will see a frame made of green lines around the window so that you can easily keep your personal view and the participant view apart. In the participant view you will only have access to the pages that are connected to the event that you have chosen to preview as a participant. This means that you won t see the menu with Event, Personal, Communication etc at the top of the page. You will only see the menus that are directly connected to the event in question. Writing and publishing in the participant view In the participant view you can write and publish answers to assignments, discussion messages and PIMs, etc. Your messages will carry your first name, last name and the word participant, for example Carolina Lindahl Participant. Switch back to the trainer view

172 To get back to the trainer view you click Return to trainer view down in the left corner. Page 172/174