Instructions. Arion bank ebanking pilot

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1 Instructions Arion bank ebanking pilot December 2014

2 Table of content 1. INTRODUCTION STEPS STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP STEP Page 2 of 18 Document name: LE83074A / Dags.:

3 1. Introduction As a participants in the STORK 2.0 ebanking pilot, Arion bank in cooperation with Advania has built an online web application. This pilot service will provide a simple transparent and cross-border operational way to enable citizens of countries participating in STORK 2.0 to register online with Arion banki, i.e. open an account in Iceland, even though they don t live or do not have a permanent residency in Iceland. The aim of the pilot is to examine both legal and physical barriers for cross border online opening of a bank account. The services built for the Arion banki ebanking pilot are: 1 Enroll for opening a demo bank account. 2 Log on to an existing demo bank account ( available: august 2014). To start the process for enrolling for a demo bank account please press the button with the label Enroll for a bank account. The Citizen must have: 1 A valid Domestic eid (e.g. Citizen Card) + appropriate software/hardware for using the eid online. 2 Valid address. 3 Facsimilie of passport or physical ID stamped by notary public. 4 Proof of residence (e.g. copy of utility bill). If the applicant does not have Icelandic kennitala, is one part of the enrollment process to complete and electronically sign an application form for Icelandic kennitala at the National registry of Iceland. The National registry needs up to 3 weeks to process new kennitala. 2. Steps 2.1. Step 1 The user enters the main page to authenticate: Document name: LE83074A / Dags.: Page 3 of 18

4 2.1. Step 2 The user selects his country of origin and press Submit to continue Step 3 The user chooses Mandatory attributes and Optional attributes and press Send to continue. Page 4 of 18 Document name: LE83074A / Dags.:

5 2.2. Step 4 The user chooses authentication method 2.1. Step 5 The user adds the pin number and press Signieren. Document name: LE83074A / Dags.: Page 5 of 18

6 2.1. Step 6 The user gives his concent to submit the attribute values to the ebanking application Step 7 The user Fills in information needed for applying for Icelandic Kennitala (unique identifier) Page 6 of 18 Document name: LE83074A / Dags.:

7 2.3. Step 8 The user Fills in information needed for applying for a bank account, along with information needed for applying for Icelandic Kennitala (National ID/unique identifier) Document name: LE83074A / Dags.: Page 7 of 18

8 Page 8 of 18 Document name: LE83074A / Dags.:

9 Document name: LE83074A / Dags.: Page 9 of 18

10 Page 10 of 18 Document name: LE83074A / Dags.:

11 Document name: LE83074A / Dags.: Page 11 of 18

12 2.4. Step 9 The user enters a page with all docouments which need to be signed or uploaded Page 12 of 18 Document name: LE83074A / Dags.:

13 2.5. Step 10 The user chooses to sign the application for National ID, by selecting the Sign button in the Request for National ID (kennitala) field. One chooses edit in the same field to change the information in the application form Step 11 The user choose contry for the digital signature service to be used and press Submit (Usually the signing service is located country of the users origin). Document name: LE83074A / Dags.: Page 13 of 18

14 2.7. Step 12 The user chosses where his signing credentials are stored 2.8. Step 13 The user inserts the pin for the signature certificate and presses Signieren Page 14 of 18 Document name: LE83074A / Dags.:

15 2.9. Step 14 The user and the signed document is returned back to the banking application Step 15 The user chooses to upload a copy of the user s passport the browse button is used for finding the copy of the passport on the users computer. Document name: LE83074A / Dags.: Page 15 of 18

16 2.11. Step 16 The user can now sign the copy of the passport Step 17 Once the user has both uploaded a copy of the passport and signed the application for National ID ( Kennitala ) the user can submit the application for kennitala to the national registry. Page 16 of 18 Document name: LE83074A / Dags.:

17 2.13. Step 18 The user when the national registry has processed the application for Kennitala the new Kennitala appears in the users ebanking application account Step 19 The user can now sign the remaining documents to be signed. (Same signing procedure as described above) Document name: LE83074A / Dags.: Page 17 of 18

18 2.15. Step 20 Once all documentation has been signed the application for a bank account is sent to Arion banki along with all needed documentation. Page 18 of 18 Document name: LE83074A / Dags.:

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