LCS85 Installation and Upgrade Instructions

Transcription

1 LCS85 Installation and Upgrade Instructions Building Technologies & Solutions LIT Release 10.0

2 Contents Document introduction... 3 Summary of changes... 3 Related documentation... 3 LCS85 installation overview... 4 LCS85 installation and upgrade prerequisites...4 Software prerequisites...4 Detailed procedures...5 Configuring additional network cards...5 Determining the MAC address of the computer... 6 Installing LCS85 software... 6 Installing and licensing a new LonWorks software driver... 7 Licensing the LCS Verifying and maintaining the software license...12 Checking the LonWorks software driver version Troubleshooting LCS85 technical specifications...16 Appendix: Upgrading the LonWorks software driver...18 Preserving your database during driver upgrade Obtaining required information for driver upgrade...18 Removing an existing software driver and driver components...19 Installing the new LonWorks software driver...20 Installing the new EasyCheck application and RNI client driver Appendix: Upgrading LCS85 software and LonWorks software driver on a new computer...21 Appendix: Windows features needed by the software Points of single contact... 24

3 Document introduction This document provides the detailed procedures to install new LCS85 software and to upgrade the LCS85 software on a LonWorks Control Server (LCS) 85. In addition, this document defines the prerequisites to configure your server-class operating system (OS) for LCS85 software installation. Important: License your LCS85 immediately after you install it. In addition, you must register the Gesytec LonWorks driver that the LCS85 software uses. The order in which you license the products does not matter. See Licensing the LCS85 and Installing and licensing a new LonWorks software driver for these licensing procedures. Summary of changes The following information is new or revised: The LCS85 installation instructions are updated for the new release. See Installing LCS85 software for more information. The LCS85 now supports KNX, M-Bus, Modbus, and C CURE-victor vendor integrations. The LCS85 is now licensed from the Software Activation Manager (SAM). For more information, refer to Software Activation Manager Help (LIT ) or see Licensing the LCS85. Related documentation Table 1: LCS85 installation and upgrade related documentation For information on Features and benefits of the LCS85 Configuration and commissioning requirements and detailed procedures for the LCS85 Licensing the LCS85 Additional information to integrate the KNX third party integration Additional information to integrate the M- Bus third party integration Additional information to integrate the Modbus third party integration Additional information to integrate the C CURE-victor third party integration See document LCS85 Product Bulletin (LIT ) LonWorks Control Server (LCS) 85 Commissioning Guide (LIT ) Software Activation Manager Help (LIT ) NAE/NIE Commissioning for KNX Vendor Integration Application Note (LIT ) NAE/NIE Commissioning for M-Bus Vendor Integration Application Note (LIT ) NAE/NIE Commissioning for Modbus Vendor Integration Application Note (LIT ) NAE Commissioning for C CURE-victor integration (LIT ) 3

4 LCS85 installation overview Install the new LCS85 software on a server-class operating system. Follow the steps outlined in Detailed procedures to ensure a successful installation. If the system uses a release prior to Release 10.0, you must uninstall the software before you can upgrade. Important: The operating system on the computer that you want to use for Metasys software must have been installed on a cleanly formatted hard disk. Do not use a computer that was upgraded from a previous version of Microsoft Windows. For example, upgraded to Windows Server 2012 R2 from Windows Server The Windows upgrade process can leave behind files and registry settings that may adversely affect the installation of Metasys system software. To verify, make sure a folder called WINDOWS.OLD does not exist on the hard disk. If the WINDOWS.OLD folder is present, reinstall the operating system from its media and make sure you format the hard disk during operating system installation. Before you reimage the computer, verify that you have all necessary software drivers. Note: The System Configuration Tool (SCT) cannot exist on the same computer as the LCS85 software. You must uninstall SCT prior to installing the LCS85 software. The LCS85 software DVD or electronic download installs the Metasys system LCS85 software. When you install the LCS85 software, the Software Activation Manager (SAM) also installs. You can use SAM to activate the license. LCS85 installation and upgrade prerequisites To install or upgrade an LCS85, you need: A supported, dedicated server-class computer. An LCS85 software DVD or electronic download. A computer monitor, keyboard, and mouse (if the LCS85 does not have these devices already dedicated). Software prerequisites The installation or upgrade of the LCS85 software requires one of the following 64-bit Windows server-class operating systems: Windows Server 2016 Windows Server 2012 R2 with Update 1 (KB ) Windows Server 2012 If you are using the Windows Server 2012 R2 operating system and have not run Windows Update recently, you may need to apply Update 1, which is a prerequisite for installing Microsoft.NET Framework To get the KB update, go to kb/ We strongly advise that you do not browse to the Metasys Site Management Portal (SMP) UI from a computer running a server-class operating system. By default, Windows Internet Explorer Enhanced Security Configuration is enabled on server-class operating systems, and may block the Launcher download page from which you install the Launcher application to access the SMP. Open the SMP UI from a client computer that is not running a server-class OS. 4

5 Detailed procedures The following sections describe how to install the LCS85. If you are upgrading your LCS85. You need to create a backup of the LCS85 database first, then uninstall the older LCS85 software. To install or upgrade the LCS85 software, see Installing LCS85 software. Note: Refer to the NAE85 Installation and Upgrade Instructions (LIT ) for details about how to enable the Windows Firewall. Configuring additional network cards You can install LCS85 software on a computer that has multiple network cards. If your computer has two or more network cards, follow the steps in this section to specify the network card used for LCS85 software. 1. In the Start menu, browse to Control Panel > System and Security > System > Device Manager. The Device Manager window appears. Note: If the User Account Control window appears, click Continue or Yes. 2. Click the icon to expand the Network Adapters item. - If only one physical network card is listed, skip this section. - If more than one physical network card is listed, go to the next step. 3. Close the Device Manager. 4. Return to the Control Panel and browse to Network and Internet > Network and Sharing Center > Change Adapter Settings. The Network Connections appear. Note: If the menu bar does not display on the Network Connections window, press the Alt key. 5. Browse to Advanced > Advanced Settings. The Advanced Settings dialog box appears. 6. With the Adapters and Bindings tab selected, clear the Internet Protocol Version 6 options, if checked. Click the network connection that the Metasys network engines use. Use the arrow buttons to move that connection to the top position. 7. To save the changes, click OK. 8. On the Network Connections window, right-click the network connection that the Metasys network engines use, and click Properties. The Local Area Connection Properties dialog box appears. 9. Click Internet Protocol Version 4 (TCP/IPv4). Click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box appears. 10. Click Advanced. The Advanced TCP/IP Settings dialog box appears. 11. If selected, clear the Automatic metric check box and in the Interface metric field specify 1. 5

6 Figure 1: Advanced TCP/IP Settings tab 12. To save the changes, click OK. 13. To ensure communication priority between the LCS85 and network engines, repeat these configuration steps for all other enabled network connections on the server. For the second and each subsequent active card, increment the Interface metric value by 1 for each card. The lowest number metric is the connection that is preferred for network traffic. 14. Close all dialog boxes. Determining the MAC address of the computer Follow these steps to determine the Media Access Control (MAC) address of your computer's network adapter used to run the LCS8520 software. The LonWorks software driver license is tied to the MAC address of the LCS85 computer. 1. In the Control Panel, browse to Network and Internet > Network and Sharing Center. Click Change adapter settings. The Network Connections window appears. 2. Right-click the local area connection used for the LCS85 software. Click Status. The Local Area Connection Status window appears. Note: If multiple adapters are enabled, select the MAC address associated with the Network Interface Card you selected during the LCS85 software installation. 3. Click Details to view the network connection details window. Write down the value shown for the Physical Address. That is the MAC address of your network adapter. Close all windows. Important: Make sure you record the MAC address correctly. The Neuron ID and Gesytec keys are based on the MAC address and the LCS8520 software does not work if an incorrect MAC address is paired to the keys. You do not need the dashes in the MAC address when you later enter the number into the Gesytec software. Installing LCS85 software Note: If the system uses a release prior to Release 10.0, you must uninstall the software before you can upgrade. The LCS85 installer prompts you to uninstall the previous release. 1. Connect the computer monitor, keyboard, and mouse to the LCS85, if they are not already connected, and power on the LCS85 computer and monitor. 6

7 2. Manually, generate a backup of your databases before you uninstall the previous release. 3. Download the LCS85 software to a location on your computer. 4. Use Windows File Explorer to navigate to the folder where you downloaded the LCS85 software. 5. Double-click MetasysLonWorksControlServer_10.0.exe to start the installation. Note: The LCS85 installer provides an upgrade path, click Upgrade, and then click Finish. If the LCS85 installer does not provide an upgrade path and the message Metasys LCS8520 was detected appears, uninstall the previous release of LCS85, then try to install again. 6. To install the LCS85 software to the default location, click Install and go to step 7. To install to a user-specified location, click Custom to select a custom installation location. 7. Select an installation location and click OK. The new path displays in the Install Path text box. 8. Click Install. A progress bar displays the progress of the installation. 9. Click Finish. Important: You must license your LCS85 software after installation and then restart your machine for the license to take effect. Go to Licensing the LCS Go to Installing and licensing a new LonWorks software driver and complete all of the steps in that section. Important: To add vendor inegrations to the LCS85, refer to the NAE/NIE Commissioning for KNX Vendor Integration Application Note (LIT ), NAE/NIE Commissioning for M- Bus Vendor Integration Application Note (LIT ), NAE/NIE Commissioning for Modbus Vendor Integration Application Note (LIT ), or NAE Commissioning for C CURE-victor integration (LIT ). Installing and licensing a new LonWorks software driver As part of the LCS85 software installation, the Gesytec LonWorks driver files are placed in a folder under the directory C:\Program Files (x86)\johnson Controls\LCS8520. The folder name is based on the installed release; for example, Complete these steps to install and license the LonWorks software driver. Note: You must license the LonWorks software driver so the LCS85 is fully functional. If you are upgrading an existing driver, skip this section and go to Appendix: Upgrading the LonWorks software driver. Note: If you are using a product DVD, contact Johnson Controls Product Sales and request a Node-Id and Key for the LCS8520 software, providing them with the MAC address you recorded in Determining the MAC address of the computer. Call them at or , extension 7906, during North American business hours (Monday through Friday, 7:30 a.m. to 4:15 p.m. CST) or them at software.manufacturing@jci.com. After Johnson Controls Product Sales returns a Node-Id and Key for your LCS8520 software, insert the LCS8520 media in to the computer. 1. Go to the location you downloaded the software and browse to the Easylon-WDM_V Jci folder. Several subfolders appear. Each subfolder contains a component of the driver that you must install. 2. Open the EasyCheck folder, right-click Setup.exe, and select Run as Administrator. Follow 7

8 the instructions on the screen to complete the installation. Accept the default installation location. 3. Open the Wldv32 folder, right-click Setup.exe, and select Run as Administrator. Follow the instructions on the screen to complete the installation. Accept the default installation location. 4. Open the RniLonCl.Svc folder, right-click FastInst.exe, and select Run as Administrator. The installation runs and is complete when the dialog box closes. 5. Open the 852 Server folder, right-click Setup.exe, and click Run as Administrator. Follow the instructions on the screen to complete the installation. Accept the default install location. When the installation completes, the Easylon IP Interface Config window appears. Figure 2: Easylon IP Interface 6. Use Table 2 to configure the values and options found in the Easylon IP Interface Config window. For the Node ID and Key fields, use the values you received from Johnson Controls Product Sales. Do not enter any dashes or spaces. Table 2: Values for configuration of Windows fields Field Description Action to take Device Name Name assigned to the device. Specify a name (for example, LCS8520). 8

9 Table 2: Values for configuration of Windows fields Field Description Action to take Config Server Address Config Server Port 852 Interface Address 852 Interface Port RNI Interface Port Multicast Address Multicast Port Enable Soft License Unicast IP address of the CEA-852 Configuration Server. Unicast IP port number of the Configuration Server. Any modification of the port number requires intimate knowledge of the CEA-852 protocol. IP address of the CEA-852 protocol stack itself. This IP address is selected by using a combo box. If more than one Ethernet adapter is mounted to the computer, this selection is necessary. Port number for the CEA-852 data transfer. Any modification of the port number requires intimate knowledge of the CEA-852 protocol. Port number for the connection with the RNI client. If you change this parameter, you must make the same change at the RNI client. IP address for Multicast addressing. LON packets can be sent in parallel to multiple recipients of the CEA-852 channel. This contributes considerably to the reduction of the network load. IP port number for Multicast addressing. Option used solely for testing. Specify the TCP/IP address of the designated 852 configuration server. Specify the port number for the configuration server. Default is Select the TCP/IP address of the LCS85 server. Specify the port number for the 852 interface. Default is Specify the port number for the Remote Network Interface (RNI) interface. Default is Specify the Multicast address of the LCS85 server. Specify the port number. Default is Do not select this option. Node-ID Neuron ID of the LCS85 server. Enter the Neuron ID of the LCS85 server that you received from Johnson Controls Product Sales. MAC-Address MAC address of LCS85 computer. Verify the MAC address listed matches the MAC address of the LCS85 server. Key License key for LCS85 software. Enter the license key of the LonWorks software driver that you received from Johnson Controls Product Sales. Debug Option Debug Mask Option for generating a debug log file. Hex value that defines the generated debug output. Select this check box if you want to keep a debug log. Use default of

10 Table 2: Values for configuration of Windows fields Field Description Action to take Aggregation Multicast TTL Config Server Pollinterval In the CEA-852 protocol, aggregation designates a process of network load optimization. All requests to the interface through the driver arriving during the time set by Aggregation are collected into the same Ethernet package. This behavior causes a delay corresponding to that time, reducing the throughput. The Multicast TTL (Time To Live) value is the number of router hops a CEA-852 packet is allowed in the network before being discarded. Use this parameter to limit message propagation, which reduces overall bus load. Poll interval that defines how often the Configuration Server is queried to determine its connection status. Select this option and specify a value no greater than 8 ms, but always less than the aggregation value set in the routers. Use the default value of 64. Select this option and enter a setting of 60 if you are using an Echelon Configuration Server. Enable Channelrouting Wants all packets Whether to enable channel routing for testing purposes. Under Channelrouting, the CEA-852 standard describes an algorithm which, using the LonWorks routing information from the LON/IP routers, optimizes the IP data transport. Channelrouting reduces the IP network load. Whether a device on the LON/IP channel requests all messages from all other devices, regardless of addressing or routing. This can be important if a network analyzer is in use. Do not select this option if you are using a Loytec Configuration Server. Select this option. Do not select this option only if you want to enable this mode. 10

11 Table 2: Values for configuration of Windows fields Field Description Action to take Load saved channel config MD5 Authentication MD5 Secret Hide Console Automatic Start As Service Whether the CEA-852 protocol stack takes all information for the CEA-852 data transfer from the communication with the Configuration Server and the CEA-852 devices. This ensures the configuration is permanently consistent. This option also enables the storage of the current configuration in a file. If you select this option, the CEA-852 protocol stack initiates with this filed configuration. However, be aware that this is not necessarily consistent with the actual status of the IP network; for example, if the network uses DHCP. You may not need this option because the current configuration is automatically assessed at startup, as is the case for LIP Configuration Servers. Whether MD5 authentication is enabled on the network. If enabled, an MD5 secret is pre-configured. The secret key required by MD5 authentication. Whether debug messages are sent to the screen. If selected, output data is shown in the Log field. Whether to start the software automatically upon computer restart. If the software runs as a service, the start parameter for the service is set to automatic. Whether to run the CEA-852 protocol stack as a service. Select this option if you are using an Echelon Configuration Server. Do not select this option if you are using a Loytec Configuration Server. If you select this option, all devices must support MD5 authentication. No entry is allowed; read-only field. Select this option to send debug information to the screen. Select this option. Select this option. Log Displays debug information. Displays debug information; read-only field. 7. Click Apply. 8. Verify the LonWorks driver is licensed. A Successfully started 852 Interface message appears in the Log field for a successful process. 11

12 9. Close the Easylon IP Interface Config window. Licensing the LCS85 If you install LCS85 software for a release, you must license the LCS85. You must re-license the LCS85 when you upgrade the LCS85 software, for example, from Release 9.0 to Release You can use the same license if you need to upgrade to a minor release. To verify if your software is licensed, see Verifying and maintaining the software license. The Metasys system checks for an active license at startup. If you try to log on to an unlicensed LCS85 server, a message appears that indicates that the product is not licensed. Important: You must use SAM to license the LCS85 software, and then restart your computer for the license to take effect and to activate the Metasys system. Note: All system-generated warnings and error messages related to licensing are logged by the LCS85 software. Licensing issues detected by SAM are logged in a separate location. Refer to Software Activation Manager Help (LIT ). To license the LCS85, you can type Software Activation Manager in the Search box of the Start screen, then select Software Activation Manager from the Apps result. Refer to Software Activation Manager Help (LIT ) for more information on how to use SAM to activate licenses. Verifying and maintaining the software license You need an active, valid license for the LCS85 to be fully functional. To verify that the LCS85 has an active license, complete the following steps: 1. Type Software Activation Manager in the Search box of the Start screen. 2. Select Software Activation Manager from the Apps results. 3. If the LCS85 software is not listed as Licensed in SAM, go to Licensing the LCS85 and follow the directions in that section to activate your license. During LCS85 operation, the Metasys system periodically checks the product license. If the LCS85 software becomes unlicensed while you are logged on, the LCS85 continues to run but displays a warning message every ten minutes. If the object count of the LCS85 exceeds 10,000 objects, you need the 15,000 object upgrade license. You must license the 15,000 object upgrade in SAM. You must not exceed 25,000 objects. If it exceeds the object limit, a warning message appears in the Metasys SMP UI. You also receive a warning message if you download an archive database from SCT that exceeds your object count limit. Warning messages appear every ten minutes in the SMP until you delete enough objects to return within your limit, or activate the 15,000 upgrade license on the LCS85 machine if you have not already done this. Note: To check the object count at any time, see the Object Count field on the Diagnostic tab of the LCS85. Checking the LonWorks software driver version The LonWorks software driver may not always require an upgrade at each Metasys release; therefore, it is important to check the version you are using at each release. We recommend staying current with the latest LonWorks software driver because necessary fixes and enhancements are included with these upgrades. To check the LonWorks software driver version, complete the following steps: 1. Type EasyCheck in the Search box of the Start screen, then select EasyCheck from the Apps results. The Easylon Interface Checker window appears. 12

13 2. On the Software Check tab, click Extended Search. Note: Search Files only searches the directories associated with the LonWorks software driver. Extended Search searches all directories on the hard drive. Figure 3: Easylon interface checker 64-bit (Gesytec Driver version Easylon-WDM_V JCI) Note: - The Gesytec Driver version Easylon-WDM_V JCI contains several installation packages. As a result, the product versions shown in Figure 3 do not match the file name version of the driver package (Easylon-WDM_V JCI). - For the purpose of this procedure, refer to the Product Version column of the Easylon Interface Checker. Ignore the File Version column and driver package version numbers. Important: If the LCS85 setup files or LonWorks software driver setup files are located on the hard disk, the software check may find one or more files associated with the installs and mark them for removal with a red circle. Do not remove the files if they are within an installation folder (C:\Program Files\Johnson Controls...). These are your LCS85 and LonWorks software setup files that were copied to the hard disk in the Installing LCS85 software section and are waiting to be installed. For example, as shown in Figure 3, the file wldv32.dll does not need to be removed from the system. (C:\Program Files\Johnson Controls... is the default location for installation files, but the files may be manually copied to a different location.) 3. View the Product Version column. Check the product version of each wldv32.dll file in Figure 3. If the versions of the wldv32.dll files are the same, your driver does not need to be upgraded. If the versions of the wldv32.dll files are different, see Appendix: Upgrading the LonWorks software driver for upgrade instructions. Note: In Figure 3, the product version of the installed driver at C:\Easylon\Shared\ matches the product version of the latest driver setup file at C:\Program Files (x86)\johnson Controls \LCS8520\X.XX.X.XXXX\Easylon-WDM_V JCI\Wldv32\, so it is current. 13

14 Troubleshooting Table 3: Troubleshooting Problem You receive the following error message when installing an LCS85: The following requirements are not satisfied: Metasys LCS8520 can not be installed if Metasys SCT is already installed. Run setup again when the above problems are resolved. The following message appears when you try to log in to an LCS85: Login failed: This product is not licensed. Action Required: License and restart this product. The following message appears when you are logged in to an LCS85: This product is not licensed. Action Required: License and restart this product. The following message appears when you are logged in to an LCS85: This product exceeds the licensed object count limit. Action Required: Delete objects or obtain a license that supports more objects. You experience installation problems and would like to consult the error log. Solution Metasys SCT is installed on the computer. Click OK, and uninstall SCT on the computer. Once SCT is uninstalled, follow the steps in Installing LCS85 software to install the LCS85. Activate the LCS85 by using SAM, and then restart the LCS85 computer. For details, see Licensing the LCS85. Your license is not licensed. Reactivate the LCS85 by using SAM, and then restart the LCS85 computer. For details, see Licensing the LCS85. Complete one of the following: Delete objects until you are within your licensed limit. (The number of objects is listed in the Object Count field on the Diagnostic tab of the LCS85 in the SMP UI.) If you have a license for 10,000 objects, purchase the 15,000 object upgrade. Error messages for installation problems are located here: C:\Users\<name_of_currently_logged_in_user> \AppData\Local Metasys_LonWorks_Control_Server_10.0_x.html, where x is a time/date stamp in the format YYYYMMDDHHMMSS. Example: Metasys_LonWorks_Control_Server_10.0_ html 14

15 Table 3: Troubleshooting Problem You experience problems when upgrading your LCS85. During the upgrade procedure, the following error message appears and the progress bar does not advance: Service could not be deleted Solution Uninstall the previous version of LCS85 software. Follow these steps to resolve the issue: 1. Uninstall the existing LCS85 software. 2. Delete the following folder, including all of its contents: C:\inetpub\wwwroot\MetasysIII 3. Delete the following folder, including all of its contents: C:\Users\All Users\Johnson Controls\MetasysIII 4. Restart the computer. 5. Install the new LCS85 software. 6. License the software. The device manager service could not be deleted during the installation. Click OK to proceed with the installation. If you click OK and the upgrade does not progress, continue with these steps: 1. Start the Windows Task Manager. 2. On the Applications tab, click the LCS85 installation and then click End Task. 3. Uninstall the LCS85 software. 4. Install the LCS85 software. 15

16 LCS85 technical specifications Table 4: LCS85 software system recommendations for installation/upgrade Product code number Recommended computer platform Recommended memory Hard disk Supported 64-bit operating systems and software Supported operating systems for Metasys client computers MS-LCS85SW-0 Network Integration Engine Software for 10,000 objects (new projects only software) Intel Xeon E5506, 2.13 GHz, 4 MB Cache 2 x 160 GB 7.2K SATA, 8.9 cm (3.5 in.) Cabled 3 Gbps, RAID 1 configuration with add-in SAS6/iR (SATA/SAS Controller) 8 GB RAM minimum 160 GB minimum Windows Server 2016 (64-bit) Windows Server 2012 R2 with Update 1 (64-bit) Windows Server 2012 (64-bit) Note: Microsoft.NET Framework 3.5 Service Pack (SP) 1 and Microsoft.NET Framework are required for any of the operating systems. Windows 10 Pro and Windows 10 Enterprise Editions (version 1709) (64- bit) Windows 8.1 Pro and Windows 8.1 Enterprise Editions with Update 1 (64-bit) Windows 7 Professional, Enterprise, and Ultimate Editions with SP1 (64- bit) Windows 7 Professional, Enterprise, and Ultimate Editions with SP1 (32- bit) Apple macos Sierra Apple OS X El Capitan Apple OS X Yosemite Internal optical drive Note: Apple operating systems are supported for Metasys client computers only. Also, in Apple OS X, you cannot view Graphics+ graphics in the Site Management Portal UI. DVD ROM, SATA 16

17 Table 4: LCS85 software system recommendations for installation/upgrade Supported web browser Software for Metasys Site Management Portal client computers Windows Internet Explorer Update version or later Note: In Internet Explorer 11, select the Use Microsoft compatibility lists option, found under Tools > Compatibility View Settings, to ensure that websites appear and function correctly. Google Chrome version 61 or later Apple Safari 11 or later Supported virtual environments Network communication Recommended data protection Other browsers, such as Mozilla Firefox, may also be used but are not fully supported. Microsoft Hyper-V, VMWare Selectable Network Interface (if computer has multiple network cards, during LCS85 installation, select the network card that was configured for Metasys system use before installation) Ethernet network interface card 10/100/1000 Mbps (100 Mbps or better recommended) Uninterruptible power supply (UPS) Smart-UPS SC 450VA, 280 W, 120 VAC input/output, NEMA 5-15R output connections, OEM Part No. SC450RM1U 17

18 Appendix: Upgrading the LonWorks software driver After you upgrade your server, it is important to also upgrade your LonWorks software driver. The LonWorks software driver upgrade contains the necessary fixes and enhancements required to ensure the best performance of your LCS85 server. Because not all Metasys releases require a driver update, check your driver version before using this appendix. See Checking the LonWorks software driver version. Use this appendix only if you need to upgrade your LonWorks software driver to the current version. You can install LonWorks software driver upgrades over the existing drivers. This scenario is applicable if you have an existing LCS85 software driver and a new version is released that contains fixes and enhancements. If you install the LonWorks software driver over the existing drivers, skip the instructions in Preserving your database during driver upgrade and Removing an existing software driver and driver components. You must run FastUpd.exe during installation of the Remote Network Interface (RNI) client driver. You do not need to reboot until all software updates are installed. If you have issues with driver functionality after you install driver upgrades over the existing drivers, then you must perform a new driver installation. You must follow all instructions in this appendix and run FastInst.exe during the installation of the RNI client driver. See Appendix: Upgrading the LonWorks software driver. Note: Make sure to upgrade your LCS85 server to the latest Metasys release before you upgrade your LonWorks software driver. If your LCS85 server is at the latest Metasys release, you can skip the Preserving your database during driver upgrade section. The Metasys upgrade does not retain the database; it requires an SCT download. Preserving your database during driver upgrade Important: If you are installing a driver upgrade over the existing driver, you can skip this section. Back up your LCS85 database before you upgrade your software driver. If you restart the LCS after you remove the software driver, the process deletes the Metasys LonWorks Integration information from the database. To prevent this issue and ensure that you preserve your database, you must stop and disable the Metasys III Device Manager service. To stop and disable the Metasys Device III Manager service, complete the following steps: 1. In the Control Panel, browse to System and Security > Administrative Tools and double-click Services. 2. In the Services window, right-click Metasys III Device Manager and click Stop. 3. Right-click the Metasys III Device Manager again and click Properties. 4. On the General tab, select Disabled from the Startup type drop-down menu to disable the Metasys III Device Manager Service. Note: You need to enable the Metasys III Device Manager Service again after you upgrade your driver. Obtaining required information for driver upgrade During the LonWorks software driver upgrade you are prompted for certain information about your LCS85. If you have multiple LCS85s on your site, you must get the following information for each server: Neuron ID Media Access Control (MAC) address 18

19 LonWorks software driver license key If you are unsure of any of these values, you can obtain this information through the Easylon IP Interface. To obtain the required information for your driver upgrade, complete the following steps: 1. In the Search box on the Start screen, type Config 852 Interface, then select Config 852 Interface from the Apps results. 2. Capture the entire Easylon Interface Config window and save it to an image file. You reference this screen capture when you install the new LonWorks software driver. See Installing and licensing a new LonWorks software driver. Removing an existing software driver and driver components Important: If you are installing a driver upgrade over the existing driver, you can skip this section. You must remove the existing software driver and driver components before you upgrade. To remove an existing driver and driver components, complete the following steps: 1. Go to Control Panel and browse to Programs > Programs and Features. 2. After the list of programs appears, select each of the following programs and remove them individually: - Easylon EIA-852 Interface - Easylon RNI Client - Easylon WLDV32.DLL Note: If you need to remove more than one program, wait until one program is removed before you remove another one. 3. Restart your computer after all programs are uninstalled. 4. In the Control Panel, browse to System and Security > Administrative Tools and double-click Computer Management. 5. In the left pane, click Device Manager in the tree. 6. In the right pane, expand LON Adapters in the tree. 7. For each item listed under LON Adapters, right-click the item and click Uninstall. Note: The Confirm Device Uninstall window may appear when you select an item to uninstall. Use this screen to uninstall all items listed under LON Adapters. Select the Delete the driver software for this device check box and click OK. If the screen does not appear, continue to uninstall each item listed one at a time. 8. Restart your computer after you uninstall all items. 9. Type wldv32.dll in the Search box of the Start screen. 10. Right-click each file and click Delete. Important: Do not delete any files from the LCS85 installation package you copied to your server in the Installing LCS85 software section. The FUSE installer copies the installation files to C:\Program Files (x86)\johnson Controls\LCS8520\ \Easylon-WDM_V Jci, where references the release that you install. 19

20 Installing the new LonWorks software driver 1. Use Windows File Explorer to locate the following software driver folder on your hard disk: C: \Program Files (x86)\johnson Controls\LCS8520\X.X.X.XXXX, where X corresponds to the Metasys release and software build number. The software driver folder is named Easylon-WDM_VX.X.XXXX-JCI, where X is the version number of the driver. For example, if you use version , the software driver folder is named Easylon-WDM_V JCI. 2. In the software driver folder, open the Wldv32 folder. 3. Double-click Setup.exe. 4. Install the application in the default directory C:\Easylon. 5. Restart your computer. 6. Use Windows File Explorer to navigate back to the software driver folder C:\Program Files (x86)\johnsoncontrols\lcs8520\x.x.xxxx\easylon-wdm_vx.x.xxxx-jci. Browse to the 852 Server folder. 7. Double-click Setup.exe. 8. Install the application in the default directory C:\EasyLon\ Use the screen capture you created in Step 2 of Obtaining required information for driver upgrade and use the data in Table 2 to configure the values and options found in the Easylon IP Interface Config window. 10. Click Apply. 11. Verify your changes are successful. If the changes are successful, the message Successfully started 852 Interface appears in the Log field. 12. Close the Easylon IP Interface Config window. Installing the new EasyCheck application and RNI client driver 1. Locate the software driver folder found in Step 1 of Installing the new LonWorks software driver. Use the following file path if you are unsure of the software driver folder s location: C:\Program Files (x86)\johnson Controls\LCS8520\X.X.X.XXXX\Easylon-wdm_vx.x.xxxx-JCI (where X is the Metasys software release and build number, and x is the software driver version number). 2. In the software driver file folder, open the EasyCheck folder, right-click Setup.exe, and select Run as Administrator. 3. Follow the instructions on the screen to complete the installation. Accept the default installation location: C:\Easylon. 4. When the EasyCheck application installation is complete, open the RniLonCl.Svc folder. 5. Double-click FastUpd.exe if you are installing driver upgrades over existing drivers; or, if you followed all instructions and removed the nessary drivers before upgrading, double-click FastInst.exe. Important: Do not run FastInst.exe if the RNI client software and LON Adapters are not removed in advance. Problems can arise when multiple LON Adapters exist. 20

21 The file installs the RNI client driver. 6. Install the application in the default directory C:\Easylon. 7. Type EasyCheck in the Search box of the Start screen. 8. Select EasyCheck from the Apps results. 9. See Checking the LonWorks software driver version to verify the installed driver. Appendix: Upgrading LCS85 software and LonWorks software driver on a new computer Follow these steps to upgrade LCS85 software and the LonWorks software driver to the latest release on a different computer (in other words, to perform an out-of-place upgrade. 1. Upload the LCS85 archive database with the SCT. 2. Back up the LCS85 archive database with SCT. Store the backup file to an external media source such as a USB flash drive. Backup files are stored on the SCT computer in this location: C: \ProgramData\Johnson Controls\MetasysIII\DatabaseFiles. 3. Enter Config 852 Interface in the Search box of the Start screen. 4. Select Config 852 Interface from the Apps results. 5. In the Soft License Configuration section, write down the values shown for the Node-Id (Neuron ID), MAC-Address, and Key attributes in the EasyLon IP Interface Configuration screen. 6. Determine the MAC address of the new LCS85 computer on which you install the upgraded LCS85 software. For details, see Determining the MAC address of the computer address of the computer. If this LCS85 computer has two network cards, make sure you record the MAC address of the card that you must use to communicate with the LON network and the Metasys system. 7. To submit a request for a new license key, send an to info@gesytec.de and provide the following information that you recorded in the previous two steps: - MAC address of new LCS85 computer - MAC address of original LCS85 computer - Node Id (Neuron ID) - Key 8. While you wait for the returned from Gesytec, prepare the new computer to accept LCS85 software. Assign the same name to the new LCS85 computer as the original LCS85 computer. 9. Install the LCS85 software to the new computer. See Installing LCS85 software. 10. Install and license the LonWorks software driver. See Installing and licensing a new LonWorks software driver. Use the new key value that you received from Gesytec. 11. License the LCS85 software on the new LCS85 computer. See Licensing the LCS85. 21

22 Note: To move a software license for the LCS85 software from one machine to another, you must deactivate the license on the old machine and then activate it on the new machine. 12. Restore the backed-up archive database to the new LCS85 computer with SCT. 13. Log on to the LCS85 computer and verify functionality. Appendix: Windows features needed by the software Table 5: Features configuration for Windows Server operating system Category to select Options to select.net Framework 3.5 features.net Framework 3.5 (includes.net 2.0 and 3.0) HTTP Activation.NET Framework 4.5 features.net Framework 4.5 Note: When you select HTTP Activation, a dependencies dialog box appears. Click Add Features. ASP.NET 4.5 WCF Services Message queuing HTTP Activation Message Queuing (MSMQ) Activation Named Pipe Activation TCP Activation TCP Port Sharing Message Queuing Services Message Queuing Server Remote Server administration tools SNMP Tools SMB 1.0/CIFS file sharing support -- SNMP service SNMP WMI Provider User interfaces and infrastructure Graphical Management Tools and Infrastructure Server Graphical Shell Windows PowerShell Windows PowerShell 4.0 Windows PowerShell 2.0 Engine Windows process activation service Windows PowerShell ISE Process Model.NET Environment 3.5 Configuration APIs 22

23 Table 5: Features configuration for Windows Server operating system Category to select Options to select WoW64 support -- Table 6: Role services configuration for Windows Server operating system Category to select Common HTTP Features Options to select Default Document Directory Browsing HTTP Errors Health and Diagnostics Performance Security Static Content HTTP Logging Request Monitor Static Content Compression Request Filtering Windows Authentication Application Development.NET Extensibility 3.5.NET Extensibility 4.5 ASP.NET 3.5 Note: When you select ASP.NET 3.5, a dependencies dialog appears. Click Add Features. ASP.NET 4.5 ISAPI Extensions Management Tools ISAPI Filters IIS Management Console IIS 6 Management Compatibility IIS 6 Metabase Compatibility IIS 6 Scripting Tools Note: When you select IIS 6 Scripting Tools, a dependencies dialog box appears. Click Add Features. IIS 6 WMI Compatibility IIS Management Scripts and Tools 23

24 Points of single contact European NA/SA APAC JOHNSON CONTROLS JOHNSON CONTROLS JOHNSON CONTROLS WESTENDHOF ESSEN GERMANY 507 E MICHIGAN ST MILWAUKEE WI USA C/O CONTROLS PRODUCT MANAGEMENT NO. 22 BLOCK D NEW DISTRICT WUXI JIANGSU PROVINCE CHINA 2018 Johnson Controls. All rights reserved. All specifications and other information shown were current as of document revision and are subject to change without notice