When Will Client Computer Backups Be Backed-up Online?

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1 Using KeepVault to Backup your WD Sentinel KeepVault Online Backup provides offsite disaster- proof protection for all your important data. KeepVault lets you backup regular directories and folder shares, crucial for protecting data stored only on the server. Importantly, KeepVault also protects your Client Computer Backups ; these are the backups of all the computers in your network, created automatically by the Microsoft client backup software. Setup KeepVault Online Backup to Protect Your Client Computer Backups In the Online Backup tab of the KeepVault Online Backup interface, click on the Client Computer Backups listing under the What s Being Protected heading. Once selected, click the Enable Protection text in the toolbar above. See the screenshot below. Your Client Computer Backups will now be monitored for new and changed files. See the next section to learn about backup schedules. When Will Client Computer Backups Be Backed-up Online? 1 11/16/11

2 KeepVault has been designed to work with the Microsoft Client Computer Backup feature of your hardware. KeepVault monitors the schedule you have defined for your client backups (see screenshot below) and waits for those backups to finish before trying to protect any new files. Using the screenshot above as an example, KeepVault running in Always/Real Time mode would backup any new or changed Client Computer Backup between the hours of 3AM and 9PM. During this time, KeepVault disables the Microsoft Client Computer Backup service. **It is important that KeepVault disable this service. It ensures that client backup files are kept in- sync and maintains file integrity and continuity** 2 11/16/11

3 **If using KeepVault in Scheduled mode, set it to start at a time after the end time of the client computer backup schedule** Should KeepVault still be backing up new or changed client backups at the scheduled start time (9pm in this case), it will keep the Microsoft service disabled until it completes the backup. Again, this is important to ensure continuity of backup files. KeepVault automatically re- enables the Client Backup service upon completion of the backup. Depending on your upload bandwidth, initial backup online may take many days. However, once the initial backup is complete, only the portion of files that change will be backed up. This will significantly reduce the time to completion. How to Recover Client Computer Backups via KeepVault Option A Recovery to same hardware in the case of corrupt or missing files jump to Option B Recovery to new hardware after the loss of the original hardware In this case your Dashboard will still show connections to the client computers under the Computers and Backup view. Follow these steps to restore the latest Client Computer Backups: 1) Copy or rename the current Client Computer Backups folder on your hardware to something like old Client Computer Backups. a. This will allow you to return to this backup set if you wish 2) In the Online Backup tab of the KeepVault interface, Click Recover Files located on the right side 3) Next choose Selective Recovery 3 11/16/11

4 a. In the next screen, navigate until you locate the Client Computer Backups folder and select as shown below. If you did not rename the Client Computer Backups folder make sure to select the Overwrite any existing files option in the lower left. 4 11/16/11

5 b. Next, choose to restore files to their original location 4) Upon completion of file recovery you can run a Client computer restore (See below for more details) How to Recover Client Computer Backups from a Point in Time In some instances you may want to restore data from a certain date; perhaps due to file corruption or accidental file overwrite. As above use Selective Recovery, except this time navigate into the Client Computer Backups folder as shown below. Right click on each file in the list to select the date- stamped version to recover. To ensure integrity of the resulting restored backup, you should select the same date stamp for each file. In the event that a file did not change on that date, you should choose the date that is closest but older. Example: Restoring to point in time of 10/06/ /16/11

6 In the screenshot above you would select the file versioned on 10/02/2011 This is the date closest, but older, than 10/06/2011 Client Computer Recovery Once the recovery process has completed, select the client computer you wish to restore from the Computers and Backup section of the Dashboard. The number of backups to choose from (see screenshot below) will depend on the version/date- stamp of the backup files recovered. Below, the very first/original backup was recovered from KeepVault, thus only one backup is listed as a choice. Option B Recovery to new hardware, after the loss of the original hardware In the unfortunate event of total loss of the hardware there are some additional steps to recover your data. 1) Copy or rename the current Client Computer Backups folder on your hardware to something like old Client Computer Backups. a. This will allow you to return to this backup set if you wish 6 11/16/11

7 2) In the Online Backup tab of the KeepVault interface, Click Recover Files located on the right side 3) Next choose Selective Recovery a. In the next screen, navigate and select the Client Computer Backups and Windows Server Data folders as shown below. Make sure to select the Overwrite any existing files option in the lower left. 7 11/16/11

8 b. Next, choose to restore files to their original location 4) Upon completion of file recovery reboot the hardware. 5) After reboot, and via a Client PC with the Connector software installed, launch the Dashboard and navigate to the Computers and Backup screen. 6) Click on the right hand arrow of Archived computer backups to show the recovered client backups and select the device to recover 7) Then click Restore files or folders on the right side to recover your data 8 11/16/11

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