Account Reconciliation

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1 Account Reconciliation Updated

2 Table of Contents NAVIGATING TO ACCOUNT RECONCILIATION - STATEMENT... 3 NAVIGATING TO ACCOUNT RECONCILIATION ACTIVITY (ON-DEMAND)... 5 CHECK ISSUE FILE IMPORT FULL ACCOUNT RECONCILIATION... 7 ENTER CHECK ISSUE... 9 UPDATE CHECK ISSUE Account Reconciliation (ARP) Page 2

3 Navigating to Account Reconciliation - Statement This user guide will assist you in navigating to Account Reconciliation, and guide you through locating your monthly statement. Navigating to Account Reconciliation Statement: Step 1. Step 2. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Note: Based on the Reconciliation Plan you are set up for, you may not see all the options shown in this example. Step 3. Click Statement - reconciliation Note: This will give you your Account Reconciliation statements based on the date of the statement cycle you have chosen. The reports can be downloaded in PDF or CSV by clicking on the respective link. Account Reconciliation (ARP) Page 3

4 Note: If CSV is chosen you will receive an Internet Explorer notification asking you to Open, Save or Save as the file that has been created. Account Reconciliation (ARP) Page 4

5 Navigating to Account Reconciliation Activity (on-demand) This user guide will assist you in navigating to Account Reconciliation, and guide you through accessing activity, or on-demand reporting. Navigating to Account Reconciliation Activity: Step 1. Step 2. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Note: Based on the Reconciliation Plan you are set up for you may not see all the options shown in this example. Step 3. Click on Activity - reconciliation. Note: The Search Account Reconciliation Activity screen allows you to choose the output type for the report, by clicking the radio button next to that output type. For on-demand reports, you can choose the date range you want the reports to cover. See the next page for the Search Account Reconciliation Activity screen. Account Reconciliation (ARP) Page 5

6 Step 4. Click, Generate report button. Note: The report will open based on the Output type you choose. This would include activity based on the dates chosen and produce reports that are included in your Account Reconciliation plan. Account Reconciliation (ARP) Page 6

7 Check Issue File Import Full Account Reconciliation A check issue file is an important part of the Full Account Reconciliation service, which allows the bank to produce the Outstanding and Paid check reports. Check issue files cannot include stop payments. All stop payment requests must be made through Online Banking or by calling Customer Service. Import a check issue file (bulk check issues). Step 1. Step 2. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Note: How you Import your check Issue file will depend on your set up. If you are set up for Positive Pay and Full Account Reconciliation, your Import issue option will be located under Positive Pay. If you are set up with Full Account Reconciliation, without Positive Pay your Import issues option will be located under Full Account Reconciliation. Step 3. Click on Import issues. Note: The Full Account Reconciliation menu allows you to Import issues (bulk check issue) or Enter issues (single check issue). Note: During the onboarding process you will be shown how to create an import template that you will use each time you import your issue file. Account Reconciliation (ARP) Page 7

8 Step 4. Step 5. Click the radio button next to the name of the template that is being used. Click Continue. Step 6. Step 7. Step 8. Click the Browse button to locate the issue file saved to your computer. Click on the file name. Click the Import file button. Note: A confirmation page displays if the file was imported successfully. Account Reconciliation (ARP) Page 8

9 Enter Check Issue Enter a Check Issue is an important part of the Full Account Reconciliation service, which allows the bank to produce the Outstanding and Paid check reports. Enter issue allows you to enter a single item instead of creating and importing a check issue file with multiple items. Enter Check Issue (single check issues). Step 1. Step 2. Step 3. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Click on Enter issues. Step 4. Step 5. Step 6. Complete each field. Enter the Payee name on the check if Payee Positive Pay is enabled. Click Continue. A confirmation page displays stating that the single check issue has been added. Account Reconciliation (ARP) Page 9

10 Update Check Issue Update Check Issue allows you to edit or delete Check Issue information that has been sent to the bank. Edit Check Issue Step 1. Step 2. Step 3. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Click on Update issues. Step 4. Step 5. Step 6. Choose how to filter the issues by clicking on the radio button next to each selection. Note: Exception Issue Items will allow you to edit the issue. Click the radio button for Exception Issue Items. Click Search. Account Reconciliation (ARP) Page 10

11 Step 7. Click the link to edit that issue. Step 8. Step 9. Edit the available fields on the Edit Issue screen. Click Continue. A verification screen appears. Step 10. Step 11. Verify all entries are correct. Click Save Changes. Account Reconciliation (ARP) Page 11

12 The Issue Confirmation screen displays: Delete Outstanding Check Issue Step 1. Step 2. Step 3. Log into CoBank Cash Manager. Hover cursor over the Account Services option in the menu bar. Click on Update issues. Account Reconciliation (ARP) Page 12

13 Step 4. Step 5. Click the appropriate radio button on the Search Issues screen to filter the issues. Note: Outstanding Issue Items will allow you to delete an issue that has not been presented. Click Search Step 6. Click the link to delete that issue. Step 7. Click Delete. Note: You are returned to the Select Issue screen. The item deleted will no longer appear on the screen. Account Reconciliation (ARP) Page 13

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