First Financial Bank Transaction Management System User Guide

Transcription

1 First Financial Bank Transaction Management System User Guide Please note: The options available to you in the Transaction Management System (TMS) depend upon your product configuration. This modular approach allows you to purchase only the services you require Your specific configuration is reflected in the menu options in the system: If you have questions regarding the available TMS options, please contact your First Financial Relationship Manager.

2 INTRODUCTION... 4 Positive Pay... 4 ACH Positive Pay... 4 Check Verification... 4 Account Reconciliation (ARP)... 5 ACH Reporting... 5 Exception Handling Schedule... 6 Accessing the TMS... 6 Logging Out of the TMS... 8 Receiving Notifications... 8 Receiving Text Message Notifications... 9 Receiving Notifications via Notification Icon EXCEPTION PROCESSING Managing Exceptions: Quick Exception Processing Making Check Pay/Return Decisions Making ACH Pay Return Decisions Adding ACH Rules TRANSACTION PROCESSING Searching for Checks Verifying Check Payments Uploading Issued Files Manually Entering Issued Checks Voiding Checks Creating a Reverse Positive Pay Extract Downloading ACH Transaction Files MANAGING ACH RULES Adding New ACH Authorization Rules Updating ACH Authorization Rules Deleting ACH Authorization Rules GENERATING TRANSACTION REPORTS Available Reports Generating Paid Check Reports Viewing Processed Issued Check Files Viewing ACH Transactions Generating a Deposit Reconciliation Report Generating a Check Reconciliation Summary... 37

3 Generating an Account Reconciliation Summary Generating and Receiving EDI Reports ADDING USERS (ADMINISTRATION) ADDING / REMOVING FAVORITES... 50

4 INTRODUCTION This document provides an introduction to First Financial Bank s TMS. The TMS includes the following services (based upon your specific configuration): Positive Pay Positive Pay is an automated fraud detection tool that matches the account number, check number and dollar amount of each check presented for payment against a list of checks previously authorized and issued. Positive Pay offers the following functionality: Quick access to and handling of daily check exceptions. notifications of exceptions, reminders, file uploads, etc. Issued check management (submit Issued Check files and manual input of issued checks). Check searching. Reporting. Custom setup of additional client-users. Positive Pay with Payee Verification electronically compares the submitted payee name to the payee on the check image. This process adds another layer of protection against unauthorized disbursements and fraudulent checks, beyond validating common data such as check number and check amount. Reverse Positive Pay allows you to review checks via online banking and make pay/return decisions. ACH Positive Pay With ACH Positive Pay, ACH Authorization and Transaction Monitoring business rules are defined at the account level. In turn, every ACH transaction posted to the account is scrutinized to determine whether a transaction warrants further review. Features include: Quick access to and handling of daily exceptions notifications of exceptions, reminders, file uploads, etc. Ability to dynamically add new rules based upon the review of a given transaction. Check Verification Check Verification provides for review of all checks or those that exceed a certain amount. These checks are flagged as exceptions to be worked between 8:30 am and 1:00 pm EST. Earlier deadlines may be assigned on a per account basis dependent on Services utilized. (Your specific deadline is indicated on the Quick Exceptions page.) Check Verification features are otherwise the same as Positive Pay, such as the ability to review check quick exceptions Quick access to and handling of daily check exceptions. notifications of exceptions, reminders, file uploads, etc.

5 Account Reconciliation (ARP) The TMS provides you with numerous ways of reconciling accounts. There are three options for account reconciliation: Deposit Reconciliation provides a valuable tool if you have multiple locations depositing into one account. This feature provides you with a detailed listing of all deposit activity for the reconcilement period, grouped by location. Partial Reconciliation provides you with the ability to list check transactions, search for checks, and generate a variety of reports, such as all checks, paid checks, stops and voids, and a check reconciliation summary. Full Reconciliation provides all the features of Partial Reconciliation, plus the ability to: Review Checks Submit Issued Checks File Add New Issued Check Void a Check View Stale-dated checks ACH Reporting ACH Reporting provides you with a simple and efficient tool to review and process incoming ACH returns. Features include: Transaction Reporting (electronic file or report) o ACH returns, NOCs, all ACH transactions Client-level Business Rules to Meet Unique Requirements o Flexible output formats (NACHA, PDF, Excel, Comma Separated (.csv), and XML. o Multiple accounts in a single file/report or a separate file/report for each account. o Secure web-based delivery of reports and electronic files. o Deliver reports for files as encrypted attachments.

6 Exception Handling Schedule If there are transaction exceptions, you can view them via Positive Pay and you can choose to pay or return the check. Exceptions must be worked between 8:30 a.m. ET and the cutoff time of 1:00 p.m. ET. Earlier deadlines may be assigned on a per account basis dependent on Services utilized. (Your specific deadline is indicated on the Quick Exceptions page.) After the cutoff time, a default decision of either pay or return is applied to outstanding exceptions, depending upon your business/organization s set up in the system. Accessing the TMS The TMS is accessed from First Financial s online banking web site, bankatfirst.com. Please note: The TMS utilizes single signon. Your online banking login ID and password are shared with the system. After your first log in, you do not need to manually log in You must have web browser popup blockers turned off in order for the TMS to function. In Internet Explorer, select Tools > Pop-up Blocker > Turn off Popup-blocker. NOTE: Screens may vary slightly from one operating system to another. To log in to the TMS: 1. Once logged in to Cash Management Online Banking, follow these steps: Click on the Select a Group dropdown menu Click Transaction Management Click the Transaction Management tab in the header Click Login to Transaction Management System 2. The first time you log in, enter your assigned login and password, then click Login. Unless you are otherwise notified, your user ID is your full name (first and last - no spaces). Example: John Doe = johndoe.

7 You are logged in to the TMS it opens in a new browser window. You are prompted to change your password. After that, the TMS utilizes single signon. Your online banking login ID and password are shared with the system; you do not need to manually log in. Once logged in, the welcome page shows available menu options that reflect your system configuration. The menu is broken into sections. Based upon your product configuration, the possible sections are: Exception Processing Transaction Processing System Reports General Items Positive Pay, ACH Positive Pay, Check Verification Positive Pay, ACH Positive Pay, Check Verification, Partial and Full Account Reconciliation, ACH Reporting Positive Pay, Full Account Reconciliation All products

8 Logging Out of the TMS To log out of the TMS: 1. Click Gear Icon in the upper right corner and select Log Out. The TMS closes and the bankatfirst.com home page opens. 2. Either close the First Financial Bank browser tab or click the TMS: First Financial Bank browser tab to return to online banking. 3. Click the desired tab in online banking: Receiving Notifications The TMS can send notifications for the following events. Your system administrator configures your client user profile to receive all or some of these notifications. Available message options depend upon your configuration. (See Adding Users Section) EXCEPTION MESSAGES No Exceptions Duplicate Paid Item Duplicate Paid item with amount mismatch Filtered/Blocked Transaction Issued file loaded successfully Issued file partially loaded Paid item not issued OTHER MESSAGES Reminder to Process Exceptions Filtered/Blocked Transaction Unauthorized ACH Transaction Issued file count/amount mismatch Issued file processing loaded no items Issued file rejected New ACH Authorization Rule Added

9 Paid item with amount mismatch Paid item with zero or blank check number ACH Reporting System New File Notification ACH Reporting File Sent as Attachment Payee Name Mismatch Stale dated item Unauthorized ACH Transaction Void item paid Receiving Text Message Notifications The TMS can send text message notifications for the following events. Your system administrator configures your client user profile to receive all or some of these notifications. Available message options depend upon your configuration. (See Adding Users section) EXCEPTION MESSAGES No Exceptions Duplicate Paid Item Duplicate Paid item with amount mismatch Filtered/Blocked Transaction Issued file loaded successfully Issued file partially loaded Paid item not issued Paid item with amount mismatch Paid item with zero or blank check number Payee Name Mismatch Stale dated item Unauthorized ACH Transaction Void item paid OTHER MESSAGES Reminder to Process Exceptions Filtered/Blocked Transaction Unauthorized ACH Transaction Issued file count/amount mismatch Issued file processing loaded no items Issued file rejected New ACH Authorization Rule Added ACH Reporting System New File Notification

10 Receiving Notifications via Notification Icon TMS User Guide Notification Icon alerts user of actionable items while in the TMS application. Users only receive Notifications within the system if the user also receives the alerts from the corresponding item. A badge will appear indicating the number of notifications available: Once Icon is clicked, notifications are viewed, and badge will disappear. Available Notifications New ACH Authorization Rule Added Exceptions have been created Reminder to process Exceptions Issued file loaded successfully Issued file partially loaded Issued file rejected Issued file processing loaded no items New Transaction Filter/Block Added

11 EXCEPTION PROCESSING Managing Exceptions: Quick Exception Processing The Quick Exception Processing page offers an efficient method of managing exception item activity. Pay and return decisions can be made on all items via a single screen. The Exceptions listed depend upon your specific product configuration (Positive Pay and/or ACH Positive Pay) and the rules that are defined to trigger an exception. Exceptions must be handled between 8:30 a.m. and 1:00 p.m. ET. Exceptions are assigned a decision based on your contract if no decision has been made by 1:00 p.m. Earlier deadlines may be assigned on a per account basis dependent on Services utilized. (Your specific deadline is indicated on the Quick Exceptions page.) Making Check Pay/Return Decisions Related Product: Positive Pay, Check Verification To review check Exceptions: 1. In the Transaction Processing section of the left-hand menu, click Quick Exception Processing. The Quick Exception Processing page opens with a list of checks. 2. If more than one account is available, select a Client ID to filter the list by account. You can also choose to hide exceptions already decisioned; this enables to keep track of exceptions not yet worked. The list is filtered according to your selections.

12 3. Examine the list of checks to determine pay or return processing. 4. To view a check image, click View Image (1). The check image page opens. Click Close to return to the exceptions list. 5. To pay a check, select the Pay check box for the check (2). To return select the Return check box (2) and then select a reason from the Return Reason drop-down (3). 6. When finished, click Update. The processed checks are removed from the Exceptions list. Making ACH Pay Return Decisions Related Product: ACH Positive Pay To review Exceptions: 1. In the Transaction Processing section of the left-hand menu, click Quick Exception Processing. The Quick Exception Processing page opens with a list of ACH transactions. 2. If more than one account is available, select a Client ID to filter the list by account. You can also choose to hide exceptions already decisioned.

13 The list is filtered according to your selections. 3. Examine the list of transactions to determine pay or return processing. 4. To pay a transaction, select the Pay check box for the listed transaction. To return, select the Return check box and then select a reason from the Reason drop-down. 5. When finished, click Update (if you wish to add an ACH rule for the Company indicated in the transaction, follow the steps below prior to clicking Update). The processed transactions are removed from the Exceptions list. Adding ACH Rules Related Product: ACH Positive Pay You can add ACH rules if your client profile is configured with the authority. The rules you add apply to the Company ID indicated in the transactions. To add an ACH rule: 1. Follow the steps to review exceptions. 2. Click Add ACH Rule in the Check # column. The Add ACH Authorization Rule page opens.

14 3. Enter the rule data. Description: Enter the company name associated with the Company ID. SEC Code: Select All Standard Entry Class Codes. DR/CR: Select to determine if rule applies to debits, credit, or both. Max Amount: enter the amount to trigger the exception. 4. Click Add Rule. The page closes and the rule will be applied during the next processing cycle

15 TRANSACTION PROCESSING Searching for Checks Related Products: Positive Pay, Partial or Full Account Reconciliation The TMS allows you to search for specific transactions using dynamic selection criteria. You can view processing status and details, as well as check images. To restrict a search to paid checks, use the Paid Check Search option in the Transaction Processing menu. To search for checks: 1. In the Transaction Processing section of the left-hand menu, click Check Search. The Check Search page opens.

16 2. Select account(s) and enter search criteria or skip selection to view all accounts. A sample search is illustrated below. TMS User Guide

17 3. Click Produce Report. The search results list opens. 4. Click a column header to sort the list by that field. Click View Image to view the check image. Click Display to view the check details. The Status column icons indicate the following: Verifying Check Payments Positive Pay and ARP provide two methods of passing issued check information to First Financial, via an Issued file or manual entry. Uploading Issued Files Related Products: Positive Pay, Full Account Reconciliation It is necessary for First Financial to define your file format to the system. Please provide a sample file to Corporate Analysis via e- mail to CorporateAnalysis@bankatfirst.com. Similarly, if you change the file format, Corporate Analysis will once again require a sample. Payee Verification requires that the payee data is included in the uploaded file. If you try to send a stop in the Issued File for a check that has already been issued, the item will not upload and the error message will indicate check is already in system. To place the stop, place it on the checking account via Online Banking. If the file is not mapped to include voids, and there is a void in the file for an issue currently on the system, you will see a message indicating the item is already in the system and the void does not upload. You will need to manually key the void into the system in the Transaction Processing section.

18 To upload an Issued file: TMS User Guide 1. In the Transaction Processing section of the left-hand menu, click Submit Issued Check File. The Submit Issued Check File page opens. 2. Complete the Submit Issued Check File form. Click Browse, then select the file to upload from the choose file dialog. Select the Client ID. This is the company name plus the last four digits of the account number. Select the File Processing Type. Enter the number of Items in File. This number is used for validation during file processing. If the number entered does not match the actual number of items in the file, the file is rejected. Enter the total Dollar Amount in File. This number is used for validation during file processing. If the number entered does not match the actual amount of items in the file, the file is rejected. 3. Click Process File. Once the file is uploaded and processed, the page refreshes showing the processing status. If the file has not processed within 30 seconds a message is displayed informing you that an will be sent indicating the file processing status.

19 4. Examine processing results on the bottom of the page. Click the Status entry (Processed in the example below) to view more information. This is useful for statuses of Processed with Exceptions or Rejected. The file processing status can also be checked online using the menu option Issued Check File Processing Log screen under System Reports: The following is a list of the possible processing statuses: Unprocessed Processed Processed with Exceptions: Rejected: The file has been uploaded, but has not yet been processed. The file was processed successfully. The file was processed successfully, but duplicate checks were not loaded. The file was rejected due to one of the following reasons: A mismatch between the number of items/amount entered on the screen and the number of items/amount contained in the file The file format did not match the format selected. Manually Entering Issued Checks Related Products: Positive Pay, Full Account Reconciliation To manually enter an issued check: 1. In the Transaction Processing section of the left-hand menu, click Add New Issued Check.

20 The Add New Issued Check page opens. 2. Enter the check information. Select the Client ID to indicate the account. Enter the check Amount. Enter the Payee. Enter the Check number. Enter the Issued Date. 3. Click Add Check. The check is added and the confirmation message displays.

21 Voiding Checks Related Products: Positive Pay, Full Account Reconciliation You can void issued but not paid checks drawn on your account(s). To void a check: 1. In the Transaction Processing section of the left-hand menu, click Void a Check. The Void Check page opens. 2. Enter at least the Check Number and Issued Date, and then click Find Matching Check. If a matching check is found, it opens beneath the form. 3. To complete the process, click Void Check. The confirmation message states that the check is voided.

22 Creating a Reverse Positive Pay Extract Related Product: Reverse Positive Pay Reverse Positive Pay allows you to download a transaction file and process it using your own positive pay system. To create a reverse positive pay extract: 1. In the Transaction Processing section of the menu, select Reverse Positive Pay Extract. The Reverse Positive Pay Extract page opens. 2. Select an account (1) and enter Extract from (optional)and Extract through dates (2), then click Create File and Report (3) The extract and report are created and added to the list. 3. To open and save file, click View File. To view the report, click View Report. To remove the entry from the list, click Remove.

23 Downloading ACH Transaction Files Related Product: ACH Reporting TMS User Guide ACH Reporting provides you with downloadable files containing ACH transactions, returns, and notices of change (NOCs) from corporate ACH payments. The files available and the format of each file are defined in the report specifications by First Financial based upon your desired set up (XML, PDF, NACHA, CSV or XLS). To download ACH Reporting Files: 1. In the Transaction Processing section of the left-hand menu, click ACH Reporting Files. The ACH Reporting Files page opens. 2. Change the report from and to dates, if desired, click Refresh. A list of reports for each day in the range is generated. 3. In the Report column, click Download for the file you wish to download, then click File > Save to save the file to your hard drive or a network drive.

24 MANAGING ACH RULES First Financial s TMS allows you to easily add, edit or delete ACH credit and debit rules by account. Adding New ACH Authorization Rules To add an ACH rule: 1. In the Security/Account Administration section of the left-hand menu, click ACH Authorization Rules Setup. The ACH Authorization Rules Setup page opens.

25 2. Enter the rule details. You will need to complete these steps for each account and for each item you wish to allow to clear the specific accounts. 1) In the Client ID column, select the account, if more than one available. 2) If desired, in the Description column enter a description for the rule, such as company name (optional). 3) REQUIRED - In the Company ID column, enter the Company ID. WARNING! If the Company ID Field is left blank, for allowable debits, ALL debits will be allowed. Nothing will kick out as an exception! 4) In the Standard Entry Class Code column, ensure ALL All Standard Entry Class Codes is selected. 5) In the Debits or Credits column, select Debit or Credits option (debits, credits or both). Choose only what you want to allow to post to your account. 6) If desired, in the Maximum Allowable Amount column enter a maximum allowable amount. This allows you to review only ACH items over a specific dollar amount for a specific Company ID. 7) Click Add. The rule added confirmation message displays and the new rule is added. The new rule is now listed under the ACH Authorization Rules Setup menu. Please note: If you do not know the individual rule details right away, at a minimum you should select Credits Only in the Debits or Credit column to allow all ACH credits to post. You can then review debits on the Quick Exception screen and can add a rule on the Quick Exception screen or get the company id from the screen.

26 Updating ACH Authorization Rules To update an ACH rule: 1. In the Security/Account Administration section of the left-hand menu, click ACH Authorization Rules Setup. The ACH Authorization Rules Setup page opens. 2. Select Edit to the right of rule to be edited. The rue is placed into edit mode. 3. Edit the rule as desired, then click Update.

27 The rule updated confirmation message displays and the new rule goes into effect. TMS User Guide

28 Deleting ACH Authorization Rules To delete an ACH rule: 1. In the Security/Account Administration section of the left-hand menu, click ACH Authorization Rules Setup. The ACH Authorization Rules Setup page opens. 2. Select Edit to the right of rule to be edited. The rule is placed into edit mode. 3. Click Delete.

29 The confirmation popup opens. 4. Click Confirm. The rule deleted confirmation message displays and the rule is deleted.

30 GENERATING TRANSACTION REPORTS TMS User Guide First Financial s TMS offers robust reporting options. You can print or export report data to Excel. Reports are accessed via the Transaction Reports section of the left-hand menu. Please note: Up to 90 days worth of records are available for reporting. When exporting to Excel, leading zeroes may be truncated. You can format the cells in Excel to restore leading zeroes. Available Reports The following reports are available, depending upon your product configuration: Report Description Related Products Account Reconciliation Summary ACH Transactions ACH Returns/NOC Report All Checks Check Reconciliation Summary Daily Checks Issued Summary Deposit Reconciliation Summary Provides an activity summary with newly issued checks, paid checks, stopped checks, voided checks, ACH debits and credits, miscellaneous debits and credits, deposits, service charges, paid interest and taxes/withholding. The report also provides a total of outstanding checks and the check register balance as of reconciliation date. Provides list of ACH transactions based upon paid date, SEC code and Company ID. Provides a list of all ACH Returns and Notifications of Change Provides reporting based on numerous possible criteria: issued, paid, input and exception dates, return reasons, etc. Provides an activity summary of newly issued checks, paid checks, and stopped/voided checks, plus a total of outstanding checks as of the reconciliation date. Provides quick summary of daily checks issued. Provides a full list of all deposits on an account or deposits made at each seperate location. Location descriptions can be added to clarify future reports. Full Recon ACH Positive Pay EDI / ACH Reporting Positive Pay, Partial or Full Recon Partial ARP Positive Pay, Full Recon Deposit Recon Exception Items Provides a list of items that were flagged as exception items. Positive Pay, ACH Positive Pay, Check Verification Outstanding Issued Checks Paid Checks Payee Match Provides quick list of outstanding checks based on issued, input and outstanding as of dates. Provides list of paid checks based on issued, paid, and input dates, as well as payee. Provides a list of checks allowing you to use payee name as one of the dynamic selection criteria. Positive Pay, Full Recon Positive Pay, Partial or Full Recon Positive Pay with Payee Verification

31 Stale Dated Checks Stops and Voids EDI Reporting Provides list of stale dated checks using dynamic selection criteria (dates and payee). A check is considered stale dated based upon the Stale Dated Check Days defined in the Institution specifications. Provides list of stops and voids using date and Stops and Voids criteria. Positive Pay, Full Recon Positive Pay, Full Recon The following report examples illustrate the steps typical of generating a report. For most reports, you can select all or up to three specific accounts. Generating Paid Check Reports Related Products: Positive Pay, Partial or Full ARP The Paid Checks report allows you to create a report of paid checks using dynamic selection criteria. To generate a paid check report: 5. In the Transaction Reports section of the left-hand menu, click Paid Checks. The Paid Checks page opens. In the Client ID section, if more than one account is available, select the accounts.

32 If desired, select and enter Issued, Paid or Input Date ranges. For Issued Payee, you must enter the complete accurate spelling. 6. Select Yes on the Include Reversals drop-down to view reversals. 7. Click Produce Report. The Paid Checks list opens. 8. Click Export to Excel or Print icons in the upper left corner if you wish to save or print the results. Viewing Processed Issued Check Files Related Products: Positive Pay, Full ARP You can view the Issued Check File Processing Log report to review the status of all Issued Check files for a particular period. To View the Log of Processed Issued Check Files: 1. In the System Reports section of the left-hand menu click Issued Check File Processing Log. The Issued Check File Processing Log Report page opens.

33 2. Enter the report criteria. In the Client ID section, if more than one account is available, select up to three specific accounts or leave blank to report on all accounts. If desired, select and enter Upload Date, Item Count or Dollar Amount criteria. 3. Click Produce Report. The Issued Check File Processing Log Report opens showing the status of all check file uploads that match the report criteria. 4. Click status links in the Results column to view report details. You can also click the Export to Excel or print icons to save or print the results. After clicking a Results link, the processing details page opens. If a file is rejected, you can examine the error messages.

34 Viewing ACH Transactions Related Products: ACH Positive Pay You can generate a report to view ACH transactions and filter it to show specific results. To generate an ACH Transaction Report: 1. In the Transaction Reports section of the left-hand menu, click ACH Transactions. The ACH Transactions page opens.

35 2. Select report criteria if you wish to view specific results, then click Produce Report. The transactions are listed. 3. Click a column heading to sort the report by that field. Click the Export to Excel or print icons to save or print the report. Generating a Deposit Reconciliation Report Related Products: Deposit Recon The Deposit Reconciliation Summary report is used to verify deposits made to an account. This report allows you to reconcile a full list of all deposits on an account or to reconcile deposits for each location separately. To Generate a Deposit Reconciliation Report: 1. In the Transaction Reports section of the left-hand menu, click Deposit Reconciliation Summary.

36 The Deposit Reconciliation Summary page opens. 2. If more than one account is available, select a Client ID to filter the list by account. 3. Enter the Reconcile Through Date, then click Select. The Deposit Reconcilement Statement page opens. To filter the list by deposit location, select from the Location list. (1)

37 To change the names of locations, click Manage Locations (2). The new location name will be used in future reports. This may make it easier for you to identify the source of deposits at a particular location. To finish the reconciliation, click Finish Reconciliation. (3) The report is added to the Reconcilement History. 4. To export the report to Excel, click the link in the Date column of the Reconcilement History, then click Export to Excel. Generating a Check Reconciliation Summary Related Products: Partial ARP To generate a Check Reconciliation Summary: 1. In the Transaction Reports section of the menu, click Check Reconciliation Summary. The Check Reconciliation Summary page opens. 2. If more than one account is available, select a Client ID to reconcile that account.

38 3. Enter a Reconcile Through Date, then click Select. The Check Reconcilement Statement page opens. 4. To view the list of checks for a given category (issued, paid, etc.), click Show. The Recap for those checks is listed. 5. To complete the reconciliation, enter the last statement balance in the Calculate field, then click Finish Reconciliation. The check Register Balance is shown and the report is added to the Reconcilement History. 6. To export the report to Excel, click the link in the Date column of the Reconcilement History, then click Export to Excel.

39 Generating an Account Reconciliation Summary Related Products: Full ARP To generate an Account Reconciliation Summary: 1. In the Transaction Reports section of the menu, click Account Reconciliation Summary. The Account Reconciliation Summary page opens. 2. Select an account (Client ID), enter a Reconcile through Date, and then click Select. The Account Reconcilement Statement page opens.

40 3. To complete the reconciliation, enter the last statement balance in the Calculate field, and then click Finish Reconciliation. The check register balance is shown and the report is added to the Reconcilement History. 4. To save the report, click the date link in Reconcilement History, then click Export to Excel. Generating and Receiving EDI Reports Access to EDI reports within the TMS System When you have EDI reports in the TMS system to pull, you will receive an from You will need to ensure that this is not blocked. (See below example)

41 Reports will remain in the system for 90 days and are then purged from the system. To access via TMS: Log into Online Banking Select the TMS Tab From the Banner Page of TMS Select ACH Reporting Files (see below) The following page is presented with all reports listed for the current day. (Sample client below has more than one account receiving EDI reports) o To view additional dates Change the date range below and Select Refresh

42 Select Download for report to view Open or Save (see below) The report will open or if Saved will ask where to save it. Option (Any reports set up to be Secure/Encrypted will be sent to the addresses provided and they will be password protected and will be delivered in PDF format unless otherwise requested.) 1. Addresses: The report can be sent to multiple addresses or one main box. The automated will come from o You may need to make sure the above is not blocked or placed in a spam folder. 2. Available Report Formats: PDF (standard) CSV XLS EDI NACHA XML 3. File Options: Full Transaction Details (standard) Summary Listing Limited Transaction Details Once Set up is complete, if the Bank receives ACH transactions for your selected accounts from the Federal Reserve Bank which contain EDI Information, a secure encrypted will be generated with the EDI file detail attached. Information can be sent at maximum, 3 s per day with EDI Information. (Once in the morning around 8:30 am, once in the afternoon around 3:30 pm and once around 6:00 pm.contingent upon when files are received from the Fed.)

43 4. Steps to take When is Received: Select the file to open Select the appropriate Option below: o Open o Save o Cancel For this example, Open is chosen Select the file (see below) Fill in the required password (see below) Note: The password is assigned by the bank.

44 OK Select Open (see below) Select the file format to open the file in. Since the standard is PDF the Adobe Acrobat Reader should be selected.

45 OK Select Open (see below) This will now bring up the Report Print by selecting the Print Icon or; Save the report to a folder by selecting File/Save As/Changing the location to save it at then Save.

46 ADDING USERS (Administration) If you are an administrator for your TMS system, you can add new users. Please note: User setup options depend upon your product configuration. To add new users: 1. In the General Items section of the left-hand menu, click User Setup (Client). The user management page opens. 2. Select the Company if more than one listed, to assign the new user to that Company. 3. To add a new user, click Add New. (Click Copy to the right of a pre-existing user to copy the attributes to the new user s record.) (Click Edit to change an existing User s access, and text options) The User Setup page opens.

47 4. Enter Contact Information. Do not click Submit until all tabs have been completed. 5. Click the Security Settings tab. 6. Enter the user s login data. 7. Click the individual available accounts or click Add All to affiliate the user with the selected accounts. 8. Select and add any ACH reports the user can access.

48 9. Select the Check and/or ACH Exceptions options to be assigned to the user, as well as transaction edit or ACH Authorization Rule add authority. Select the User Locked check box to disable the user s TMS access. Note that if a user is locked out due to excessive login attempts (3), you must update the user s record by de-selecting this check box. 10. Click the Menu Settings tab and select the menu options available to the user.

49 11. Click the System Messages tab and select the system-generated messages the user should receive, such as exceptions. Here you can select whether messages, text messages, both or no messages are received per messa 12. Click Submit. The new user is added and able to access the system. 13. In order for First Financials Corporate Services to create the Link so the user added is able to access Positive Pay from the First Financial online banking web site with single sign on, send an to with the following information: Company Name User Name User ID Account number(s) for which the user should be authorized Please allow 24 hours for the Bank to create the necessary Links before the User attempts to sign in.

50 ADDING / REMOVING FAVORITES Favorites can be added and removed by clicking on the Favorite icon and then clicking edit. 1. Adding Favorites Click Favorite icon Click Edit Select the Menu options used most often under All Actions Drag to the Favorite Actions Column Click Save Changes 2. Removing Favorites Click Favorite icon Click Edit

51 o To Remove all at once Click Remove All Save Changes o To remove individual item(s) Select the menu options in your Favorite Actions Drag back to All Actions Save Changes