Hansaton LabMaster Installation Guide

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1 Hansaton LabMaster Installation Guide LabMaster Manufacturing Service Software Installation Code: R2j99x5

2 Contents Welcome to LabMaster... 3 Installation... 4 Install LabMaster... 4 Network Database Installation... 7 Upgrade LabMaster Uninstall LabMaster... 11

3 Welcome to LabMaster LabMaster is a manufacturing service software application designed to be used by authorized Hansaton distributors and service centers for configuring and performing basic service functions on Hearing Aids and wireless accessories. Page 3

4 Installation Install LabMaster Your PC must meet the minimum requirements to successfully install LabMaster: Minimum Hardware: 1.5 GB of free disk space 2 GB of Memory (RAM) 1024 x 768 screen resolution, 16-bit color DVD drive Installation from a network drive location is not supported, but installation from a hard drive or Flash Memory Drive is possible as alternates. Supported Operating Systems: Windows 7, 32-bit and 64-bit (SP1 or higher) Windows 8.1, 32-bit and 64-bit Windows 10, 32-bit and 64-bit Administrative permission is required during installation. Minimum Power Users permission is required to run the application. Supported Programming Devices: HI-PRO 2 USB - drivers need to be installed separately by the user HI-PRO USB - drivers need to be installed separately by the user NOAHlink - drivers need to be installed separately by the user icube II PIC 4.0 Noahlink Wireless - drivers need to be installed separately by the user LabMaster does not support the old HI-PRO RS-232 (serial) programming interface. To Install LabMaster: Double-click on the "Setup.exe" icon to begin the installation. If you are installing LabMaster for the first time on your computer, the installation program will first install some pre-requisite software programs required for communication and database management. These include: Microsoft.Net (Mandatory) Microsoft Visual C Runtime redistributable (Mandatory) Microsoft SQL Server 2014 Express LocalDB (Mandatory) After these software programs have been successfully installed, the LabMaster Setup wizard will open and guide you through the rest of the installation process. Because of requirements associated with the Microsoft Page 4

5 Framework components needed for the LabMaster installation, you must have PC Administrator privileges to perform the installation. Select Installation Language Select the language that you would like LabMaster to use. The graphic user interface, dialog messages and Work Order reports will be displayed and/or printed in the selected language. The number of languages supported by LabMaster depends on the specific release version. Additional language support will be added in future versions. It is possible to change the language at any time after installation. See the section Change the Language for information. Page 5

6 Enter Installation Information Enter your user name and organization / company name in the input boxes of the installation wizard. Enter the Installation Code provided to you by Hansaton Technical Support. This code is required for security and authentication purposes during software setup. Typically the key is 8 characters long and is case-sensitive; so enter it exactly as provided. (Example: AltCDirC666). Select your country or region from the list provided. Use the same country or region that you select with the Hansaton scout fitting software installation. This insures that LabMaster will have the correct hearing instrument models and Private Label instruments available for service that are sold in your market. Even if you want to use a Network (shared) Database, LabMaster installation will by default install a Local Database first. You can later switch to a Network Database. See the next section for more information. Page 6

Network Database Installation LabMaster 2018. 1.

7 Network Database Installation LabMaster or later supports Network Database configuration in two ways, either set Database Configuration to Use Network Database or Specify Custom Connection String. But a successful Local Database installation must first be completed before either network Database Configuration can be done. Use Network Database In the Database Configuration setting, select Use Network Database Enter Server Address Enter Database Name If Windows logged username has access to the Database then select Use Windows Authentication Please, note that full Network support means LabMaster or later can run from shared Database on a network Server. This would allow Database backup because it is not possible to backup Local Database. Network support does not mean that LabMaster or later can be installed from a network folder. Page 7

8 If an SQL Login is required to access the Database then select Use SQL Authentication and enter Username and Password. Click on Test Connection to verify that the all Network Database configuration parameters are valid If Server Address or Database name is valid or there is a network connection problem, then LabMaster or later will display error message below: Page 8

If the Username or Password is invalid then LabMaster 2018

9 If the Username or Password is invalid then LabMaster will display error message below: Specify Custom Connection String In the Database Configuration setting, select Specify Custom Connection String Enter the Custom Connection String copied from DWOM.net.dll.config file, from Persist Security Info to Data Source, without the punctuation marks of inverted comas. See example below: Click on the Test Connection to verify that all Network Database configuration parameters are valid LabMaster must be restarted if you switch from Local Database to a Network Database or vice versa. Page 9

10 Upgrade LabMaster To upgrade an older version of LabMaster with a newer version, follow the Installation wizard instructions just like a new installation. Upgrading LabMaster software does not delete the Work Order Database, so you will not lose previously entered instrument and customer data. You will need to enter a different Installation Code with each new version of LabMaster. Obtain the Installation Code from Hansaton Technical Support (support@hansaton.de). Page 10

11 Uninstall LabMaster To uninstall LabMaster from your computer, double-click on the LabMaster Setup.exe icon. The installation wizard will open in a Program Maintenance mode, and ask you if you would like to repair or remove the application. Program Maintenance Wizard Click Remove to have the wizard uninstall LabMaster from your computer. Click Repair to have the wizard review the installation and try to repair any missing or damaged files from the installed version of LabMaster on your computer. Uninstalling or Upgrading LabMaster software does not delete or remove the Work Order Database, so you will not lose instrument and customer data. You can also use the Add or Remove Programs function from the Windows Settings / Control Panel feature to remove LabMaster. To completely remove all associated LabMaster components from your computer that are bundled with the application, including the work order database, you must separately remove / uninstall them. Remove the following: Use Add or Remove Programs to uninstall Unitron TrueFit (u:set) (special version located under the Program Files\Hansaton\Hansaton LabMaster\hicom2 directory. Remove the LabMasterDwom database from the SQL server Databases. Delete the Hansaton LabMaster folder from the directory found normally under C:\ProgramData\Hansaton Contact technical support if you need assistance. Page 11

LabMaster Manufacturing Service Software

LabMaster Manufacturing Service Software Contents Welcome to LabMaster... 4 Installation... 5 Install LabMaster... 5 Network Database Installation... 8 Upgrade LabMaster... 11 Uninstall LabMaster... 12