NuXeb. Version 2.0. For WinNT/Win2000/Win XP/Win2003. Release Date 18 September User s Manual MobileXdge Inc

Transcription

1 NuXeb Version 2.0 For WinNT/Win2000/Win XP/Win2003 Release Date 18 September 2009 User s Manual 2009 MobileXdge Inc P1

2 End User License Agreement (EULA) IMPORTANT-READ CAREFULLY: This MobileXdge End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and MobileXdge for the MobileXdge software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT. If the SOFTWARE PRODUCT was purchased by you, you may return it to your place of purchase for a full refund. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1. GRANT OF LICENSE. The SOFTWARE PRODUCT is licensed as follows: Installation and Use. MobileXdge grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers running validly licensed copies of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Windows NT(r), Windows 2000]. Backup Copies. You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes. 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. Maintenance of Copyright Notices. You must not remove or alter any copyright notices on all copies of the SOFTWARE PRODUCT. Distribution. You may not distribute copies of the SOFTWARE PRODUCT to third parties. Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. P2

3 Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT. Transfer. You may permanently transfer all of your rights under this EULA, provided the recipient agrees to the terms of this EULA. Support Services. MobileXdge may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Use of Support Services is governed by the MobileXdge polices and in "on line" documentation and/or other MobileXdge provided materials. Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA. With respect to technical information you provide to MobileXdge as part of the Support Services, MobileXdge may use such information for its business purposes, including for product support and development. MobileXdge will not utilize such technical information in a form that personally identifies you. Compliance with Applicable Laws. You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT. 3. TERMINATION. Without prejudice to any other rights, MobileXdge may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT. 4. COPYRIGHT. All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by MobileXdge. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by MobileXdge. 5. NO WARRANTIES. MobileXdge expressly disclaims any warranty for the SOFTWARE PRODUCT. THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A P3

4 PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT REMAINS WITH YOU. 6. LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, in no event shall MobileXdge or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the SOFTWARE PRODUCT or the provision of or failure to provide Support Services, even if MobileXdge has been advised of the possibility of such damages. In any case, MobileXdge entire liability under any provision of this EULA shall be limited to the greater of the amount actually paid by you for the SOFTWARE PRODUCT or US$5.00; provided however, if you have entered into a MobileXdge Support Services Agreement, MobileXdge entire liability regarding Support Services shall be governed by the terms of that agreement. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you. P4

5 NUXEB... 1 END USER LICENSE AGREEMENT (EULA)... 2 WELCOME... 6 CHAPTER 1 INTRODUCTION... 7 GETTING STARTED THE EP IN SYSTEM ARCHITECTURE SYSTEM FUNCTIONS... 9 CHAPTER 2 INSTALLATION SYSTEM REQUIREMENT INSTALLATION CHECKLIS T INSTALL NUXEB M ICROSOFT SQL DATABASE CREATION UPDATING THE NUXRULES IN NUXGATE...12 CHAPTER 3 USING NUXEB SYSTEM RUNNING NUXEB SYSTEM User Main Access Panel Add System User Panel Modify System User Panel List System User Panel Import SMS for Broadcast Panel SMS Batch Panel SMS Detailed Records within the Batch Panel All SMS Outgoing Detailed Records Panel Ad-hoc SMS Messaging Group SMS Messaging Add Broadcast Group Panel Modify Broadcast Group Panel List Broadcast Groups Panel Add Broadcast List Panel Modify Broadcast List Panel List Broadcast List Panel All SMS Incoming Records Panel SMS Reporting Change Password System Settings Purge Records...33 P5

6 Welcome Welcome to NuXeb Version 2.0. With the NuXeb, you can send and receive SMS from your Server via our Premium SMS Centre via the Internet Explorer. NuXweb is an extension of the NuXGate System, which is the backend SMS engine, which connects directly to our Premium SMS Centre. This user s guide will help you to set up your own NuXeb and provide some resources on how to connect to the backend NuXGate System. P6

7 Chapter 1 Introduction Getting Started In order for a smooth operation and installation of the NuXeb, please follows the guidelines stated below: Obtain an epin. It can be obtained by contacting sales@mobilexdge.com or sales@worldlink.com.sg 1.1 The epin The epin is needed for your to create new account for your access to the SMS Centre or/and to top up the SMS Credits to your epin account. Start by running the NuXGate.exe located in the c:\nuxgate folder. Once the program is activated, click on the Redeem button to enter the epin and click on the Redeem >> button to redeem the epin credits. If you are a first time user of the NuXGate, you will be prompt the user ID and password to be entered into the configuration file which is located in C:\NuXGate\Config\config.cfg. Please record down the User ID and password on a piece of paper. Below is the part of the details of the config.cfg file: <UID>User</UID> <PWD>password</PWD> P7

8 1.2 System Architecture Mobile Users NuXGate NUXRules (VB6/ C#/ VB.net) HTTPS SMS Centre HTTPS Microsoft SQL Server NuXeb System Above shows the scenario of the architecture on the connection from the NuXweb to WorldLink premium SMS Centre via the NuXGate. P8

9 1.3 System Functions The NuXeb is designed to enable companies to own its dedicated SMS portal which allows them to broadcast and receive SMS via NuXGate. This will allow the company to have full control of all their customer data, which can be very crucial to the company. Hence, you can now send/receive premium SMS to mobile phones via SMS Technology through our premium SMS Centre. P9

10 Chapter 2 Installation 2.1 System Requirement Please ensure that the system, which you are intended to install the NuXeb, must satisfied the minimum requirement as listed below: Pentium 1GHz personal computer or faster processor 1 GB of RAM (2 GB recommended) A mouse and keyboard that is supported by Windows Operating System A hard disk with at least 1GB (2GB recommended) of free space for the program. Network Card Internet Information Server (IIS) version 5.0 and above Microsoft SQL Server or Microsoft SQL Express 2.2 Installation checklist To run NuXeb successfully, you need: Minimum system requirements as listed in previous section A stable and continuous connection to the internet (ADSL or lease line is recommended) Complete the necessary steps in Chapter 1 of this guide. 2.3 Install NuXeb Unzip the NuXebSetup.zip file provided in the CD Disk. Copy the content into C:\NuXweb folder. You will need to perform the following tasks:- P10

11 1. Define a System DSN in the ODBC, profile name NuXeb that points to the SQL Server database. 2. Define a virtual folder in the internet explorer which points to the c:\nuxeb folder. 3. Install the SetupCR.exe provided 4. Change the config file dbconfig.asa located in c:\nuxeb folder 5. Update the NUXRules.dll in the c:\nuxgate\nuxrulesvb6 folder. Below is the default configuration: - <% Option Explicit Response.Buffer = True Dim oconn Set oconn = Server.CreateObject("ADODB.Connection") oconn.connectionstring = "DSN=NuXeb;uid=sa;pwd=pass;" %> Please change the "DSN=NuXeb;uid=sa;pwd=pass;" into the ODBC profile string that is needed to connect to the database. P11

12 2.4 Microsoft SQL Database creation NuXeb System uses the Microsoft SQL database. Thus, you will need to create the database tables in the Microsoft SQL Server before you can start to operate the system. Create a database name NuXeb. Create the tables in the NuXeb by running the database.sql in the CD Disk provided. Define a System DSN in the ODBC, profile name NuXeb that points to the SQL Server database. 2.5 Updating the NUXRules in NuXGate NuXeb System uses the Microsoft SQL database. Thus, you will need to create the database tables in the Microsoft SQL Server before you can start to operate the system. Create a database name NuXeb. Create the tables in the NuXeb by running the database.sql in the CD Disk provided. Define a System DSN in the ODBC, profile name NuXeb that points to the SQL Server database. P12

13 Chapter 3 Using NuXeb System 3.1 Running NuXeb System After you had installed the NuXeb and created the virtual folder for the NuXeb, you can start to access the system by entering the URL localhost/virtual folder/main.asp. Below is the screen shot for the main page of the NuXeb: - Please enter your UserID and password. The default administrator user id is admin and the password is admin. Once you have successfully logon to the system, it will redirect you to the main page of the NuXeb System as shown in the next page. P13

14 3.1.1 User Main Access Panel The NuXeb System has two main level of access: user and administrator. The administrator will have the extra rights to perform the System users administrative functions like to add/modify/delete an existing user. In addition, the administrator can define rights to limit the user to access to certain functions within the NuXeb System. Below is the rights table: - Rights Type Rights Description Own Account Rights Template Management Enable the users to access the templates module. User can manage his/her own templates created P14

15 Own Account Rights SMS Batch Management Enable the user to access his/her own import batch for broadcasting Own Account Rights Own Account Rights Ad-hoc SMS Management Enable the user to do adhoc SMS messaging Group SMS Management Enable the user to do multi-select group SMS messaging Own Account Rights Own Account Rights System Incoming Log Management System Outgoing Log Management Enable the user to view any incoming SMS logs and SMS reports Enable the user to view his/her outgoing SMS logs and SMS reports Rights Type Rights Description Other Account Rights Template Management Enable the user to access the templates created by other users Other Account Rights SMS Batch Management Enable the user to access imported batch for broadcasting created by other users Other Account Rights System Log Management Enable the user to view other users SMS logs and SMS reports P15

16 3.1.2 Add System User Panel Modify System User Panel P16

17 3.1.4 List System User Panel P17

18 3.1.5 Import SMS for Broadcast Panel NuXeb System allows you to directly import the data from a CSV files with fields parameters which can be use to merge and personalised into the SMS messaging. The first step to Import SMS for broadcast is to have the CSV file ready. The format of the CSV file is as follows:- OWNERNAME, ALIAS, DEPT, SENTTOTYPE, PHONENUMBER, PAGERNUMBER, VOICECALL, DESCRIPTION, MERGEFIELD1, MERGEFIELD2, MERGEFIELD3, MERGEFIELD4, MERGEFIELD5, MERGEFIELD6, MERGEFIELD7, MERGEFIELD8 Please note that the PHONENUMBER field here is compulsory. When the system is performing the importing process, it will append a 65 in front of the PHONENUMBER field. When you have successfully imported the CSV file, a SMS broadcast batch will be created, which will contain all the SMS detail record. P18

19 3.1.6 SMS Batch Panel You will be able to click on the Detail button to view the detailed records within the SMS batch. You can click on the Send Batch button to activate the broadcast. If there are any SMS messages within the batch that fails to send, you can click on the Resend Failed button to resend the failed SMS messages. The Cancel Batch allow you to delete the SMS batch. Please note that the SMS batch can be deleted only if the status of that SMS batch status is Pending for Approval. If you required removing some of the detailed records within the batch, click on the Detail button, and the system will activate the page which contains only the detailed records within that batch. Please see the next diagram on the Detail records page. P19

20 3.1.7 SMS Detailed Records within the Batch Panel You can export the data into a CSV file for further processing. Click on the Export on the top right hand side of the screen. Below is the screen shot: P20

21 3.1.8 All SMS Outgoing Detailed Records Panel You can choose to list all the SMS detailed records that has been sent out without the need to select the SMS header batch first. The above is the screen shot. P21

22 3.1.9 Ad-hoc SMS Messaging NuXeb System allows you to create ad-hoc SMS messaging by entering the mobile number of the intended recipient. Please note that when sending the SMS, you will need to put in the country prefix in front of the mobile number. For example, the mobile number is from Singapore, enter 65 before the entering the mobile number. Example, if the mobile number if , you should enter P22

23 Group SMS Messaging NuXeb System allows you to create multi-select Groups SMS messaging. P23

24 Add Broadcast Group Panel NuXeb System allows you to create groups for multiple group broadcasting. Above is the Add Group function Modify Broadcast Group Panel P24

25 List Broadcast Groups Panel In the List Broadcast Groups Panel, you will be able to Click on the Manage to manage choose the assign the listing of mobile numbers to the group. You can assign the users in the list to multiple groups. P25

26 Add Broadcast List Panel NuXeb System allows you to create user list which can be assigned to multiple groups for SMS broadcasting. Above is the Add Broadcast List Panel. Please note that when sending the SMS, you will need to put in the country prefix in front of the mobile number. For example, the mobile number is from Singapore, enter 65 before the entering the mobile number. Example, if the mobile number if , you should enter P26

27 Modify Broadcast List Panel List Broadcast List Panel P27

28 All SMS Incoming Records Panel Depending on the configuration of your system, NuXeb allows you to view all incoming SMS messages. P28

29 SMS Reporting You can create the report of the SMS messages sent. The system will create the report in a pdf format file. Depending on the rights given to you by the system administrator, you can select Personal or All Report. For Personal Report, it shows only the SMS messages you have sent in the report, whereas for the All Report, it will show all the SMS sent by all users. Please see below screen shots. P29

30 Once you have click on the Generate button, you will be redirected to the page as shown below: Click on the report link, and the system will create the report in pdf format. P30

31 Change Password The user can change his/her own password. Below is the screen shot: P31

32 System Settings You change the default sender ID for the SMS and the records displayed per page at the System Settings Screen. Please note that only Administrators will be able to access this function. P32

33 Purge Records You purge records in the system SMS log. Below is the screen shot. Please note that only Administrators will be able to access this function. P33