Pulse Secure Mobile Android Release 6.3.0

Transcription

1 Pulse Secure Mobile Android Release Pulse Secure Mobile 6.3R1 for Android (build # r ) Pulse Secure Client Release 6.3R1 Document Revision 1.0 Published: by Pulse Secure, LLC. All rights reserved

2 Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA by Pulse Secure, LLC. All rights reserved Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice. The information in this document is current as of the date on the title page. END USER LICENSE AGREEMENT The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement ( EULA ) posted at By downloading, installing or using such software, you agree to the terms and conditions of that EULA by Pulse Secure, LLC. All rights reserved

3 Table of Contents Introduction... 4 New Features... 4 VPN Open Issues... 4 VPN Fixed Issues... 5 PWS Open Issues... 6 PWS Fixed Issues... 7 Documentation Feedback... 7 Pulse Secure Support... 7 Revision History by Pulse Secure, LLC. All rights reserved

4 Introduction This document is the release notes for Pulse Secure Mobile Android Release This document contains information about what is included in this software release: supported features, feature changes, unsupported features, known issues, and resolved issues. If the information in the release notes differs from the information found in the documentation set, follow the release notes. New Features Pulse Secure New Features in this Release Feature Stealth Mode support Android 7 Target SDK 24 Integration Google analytics support Stealth Mode VPN profile uses certificate in Keystore for authentication and Pulse client doesn't come in foreground during VPN setup. Android 7 SDK 24 has been integrated with Pulse client to provide support for latest android APIs Provided google analytics support to build form of telemetry/analytics and to track application usage in pulse secure client Crash analytics support Added Crashlytics support to collect crash reports. VPN Open Issues Table 1: describes the VPN open issues in this release, with workaround mentioned along with the problem. Table 1: List of VPN open issues in this release Problem Report Number PAND-1535 PAND-1514 Dynamic permission doesn't work for installing certificate with text path Workaround: Provide dynamic permission through file browse and then try with text path VPN connection may fail on certain devices due to lack of ssl version/cipher support, Workaround: Upgrade PCS version by Pulse Secure, LLC. All rights reserved

5 PAND-1637 PAND-1634 PAND-1538 PAND-1613 PAND-1620 PAND-1407 PAND-663 PAND-569 PAND-1149 PAND-173 PM-1982 Support Realm level cert restriction configured on PCS with third party API Workaround: Disable cert restriction VPN tunnel may go to disconnected state intermittently in Samsung S Workaround: Reboot device and connect VPN Knox uiless: VPN re-authentication fails after idle session timeout Workaround: Do flight mode ON/OFF Knox IL lab test: VPN may get stuck in "Reconnecting" state intermittently when WIFI network flapped Workaround: Do flight mode ON/OFF Pulse VPN connection may FAIL with RC4 and DES encryption protocols on Android OS versions like 7.x, 6.x and 5.x Workaround: change encryption protocol to AES or 3DES on PCS Currently, Android Pulse Secure client is not supported on x86 based Android devices Workaround: none User not able to use VPN mode once user clicks on SUBMIT after providing PWS URL in Welcome or Upgrade to workspace screen. VPN session is getting disconnected without warning the user when user clicks on Upgrade to Workspace. Workaround: Reestablish the VPN connection. Manually added certificate authentication would fail on PWS provisioned device when it is upgraded to Android N Workaround: profile should be removed and added again along with certificate On Nexus 5 device VPN tunnel is not getting established when screen overlay is enabled. Workaround: Disable the Screen Overlay. Samsung s7 device shows noticeable lag when renders login screen Workaround: not required VPN Fixed Issues Table 2 list of VPN issues that have been fixed and are resolved by upgrading to this release. Table 2: List of VPN Issues Fixed in this release Problem Report Number PRS PRS Android UI-less client: When connecting to a VPN server using a hostname that does not match the SSL certificate Pulse Android Client flashes several times after device reboot by Pulse Secure, LLC. All rights reserved

6 PRS PRS PRS PAND-1526 PAND-1515 Pulse Android client gets stuck in login screen during VPN setup using 3rd party API Pulse Android client unable to connect with Android 4.x device when TLS 1.1 and above is selected on the PCS device Unified Client 6.0.1: VPN does not reconnect after temporary broadband outage uiless Knox: VPN permission dialogue prompted when doing force stop/reboot VPN application Pulse client fails to show connection with Hebrew Locale PWS Open Issues Table 3 describes the PWS open issues in this release, with workaround mentioned along with the problem: Table 3: List of PWS open issues in this release Problem Report Number PAND-1653 PAND-1537 PAND-1461 PAND-1608 PAND-1548 PAND-1326 PWS-2342 PWS-1510 User is required to manually update the password on the SSID to connect the WIFI supports the EAP-TTLS/PEAP protocols Workaround: Not applicable Box app is getting crashed upon launch Workaround: Not Required Registration with PWS fails intermittently Workaround: Registration should be started again PWS managed VPN cert authentication fails after client OS upgrade Workaround: Re-provisioning required to connect VPN AppConfig Android: Pulse Secure VPN configure AppConfig capability is not getting pushed to Pulse Secure Client Space state does not change from Space is being wiped to Space is wiped Client still shows up the old policy work profile apps when user kills the workspace app and re-launch it. Workaround: Policy refresh will update workspace with current policy. All the system apps in Sony device are displaying as badge app and which are not part of the policy by Pulse Secure, LLC. All rights reserved

7 PAND-66 PAND-64 PAND-53 PAND-70 PAND-47 PAND-983 PAND-72 PAND-955 Old VPN profile is not removed from Pulse Secure application. Workaround: Uninstall and reinstall the managed VPN client application. Workspace app goes to blank page for a particular scenario Workaround: Clear the Workspace app cache on the device's App settings page and then do the fresh provisioning AFW provisioning stuck on "Registering profile with Google Please wait" while provisioning Workaround: User can try clearing the workspace app cache and do fresh provisioning. If error persists, user should contact his IT administrator. Workspace is not removing the old WIFI SSID on the WIFI Settings->Saved Networks. User can continue using the WIFI connection with new SSID. AFW forbidden error response with URL is returned to the client. Workaround: Relaunching the workspace app should allow user to continue provisioning. Android devices - AFW profile provisioning gets stuck in Profile setup screen with "Canceling..." spinner for certain scenarios While setting up work profile on some Sony mobile devices, users may observe the error Google play service stopped responding" Workaround: This is a onetime error message displayed during provisioning. User can click OK and relaunch the application to continue provisioning. Android devices - AFW profile provisioning gets stuck in "Setting up your work profile..." for certain scenario. Workaround: Killing and re-launching app PWS Fixed Issues Table 4 describes issues that are resolved when you upgrade. Table 4: List of PWS Issues Fixed in this release Problem Report Number Documentation Feedback We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. You can send your comments to techpubs-comments@pulsesecure.net. Pulse Secure Support For any additional information or assistance regarding Pulse Workspace, please contact the Pulse Secure Global Customer Service (PSGSC) - [Contact Support]: by Pulse Secure, LLC. All rights reserved

8 PSGSC is available 24X7 at: (Toll free, US & Canada), (Other Countries). Revision History Table 5 lists the revision history for this document. Table 5: List of PWS Issues Fixed in this release Revision Revision Date 1 31 January 2017 Initial publication by Pulse Secure, LLC. All rights reserved