Mapping Guide to Complete CompTIA A+ Guide to PCs, 6e

Transcription

1 Mapping Guide to Complete CompTIA A+ Guide to PCs, 6e by Cheryl A. Schmidt (ISBN: ) Windows 7 Accessories\Connect to Remote Resources , Sharing Permissions Lab Accessories\Enable Offline Files Configuring Windows Overview Page 599 Accessories\Getting Started Accessories\System Tools\ A 32-Bit Vs 64-Bit System Accessories\System Tools\ Internet Explorer Without Add-Ons Accessories\System Tools\ Resource Monitor Windows Vista/7 Overview Page Web Browsers page Monitoring System Performance Lab -33 pages Accessories\System Tools\ System Restore , 1.7, 4.7 System Restore Lab Accessories\System Tools\ Windows Easy Transfer Wizard Pre-installation of Windows 582 Security\1 Action Center\ Compatibility Mode , 4.6 Pre-installation of Windows 582

2 Security\1 Action Center\ Configure Action Center Alerts Security\1 Action Center\Using the Windows Experience Index Security\2 Windows Firewall\ Configure Windows Firewall Security\3 System\Change Computer Name and Join Workgroup Security\3 System\Configure Remote Assistance Security\3 System\Configure Remote Desktop Monitoring System Performance Lab Monitoring System Performance , 1.4, 1.5, 1.6, , , 1.5, 1.6 Internet Security Types of Local Area Networks Support Windows Computers Remotely Page , 1.6 Support Windows Computers Remotely Page Lab.34 and.35 (pages ) Security\3 System\Configure System Failure Settings Security\3 System\Disable a Device Security\3 System\Installed Memory Security\3 System\OS and Installed Service Packs Security\3 System\Set Performance Options Security\3 System\System Resources , , IRQ Lab Planning for Memory Updating Windows Monitoring System Performance Lab Other Configuration Parameters, IRQ, PCI Interrupts, I/O Addresses, Memory Addresses Lab

3 Security\3 System\Turn On System Restore , 1.5, 1.7, System Restore Lab Protecting the Operating System and Data 819 Lab Security\4 Windows Update\ Change Update Configurations Security\4 Windows Update\ Manually Install Updates Security\4 Windows Update\ View Update History Security\5 Power Options\ Configure Hibernation Security\5 Power Options\ Configure Password On Wakeup Security\5 Power Options\ Create New Power Plan Security\6 Backup and Restore\ Change the Backup Schedule , 1.5, 1.7, 3.3, , 1.5, 1.7, 3.3, , 1.5, 1.7, 3.3, 4.7 Updating Windows Lab Updating Windows Updating Windows ACPI ACPI ACPI Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Security\6 Backup and Restore\ Create an Incremental Backup Security\6 Backup and Restore\ Create a Full Backup Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab.9 646

4 Security\6 Backup and Restore\ Create a System Image Backup Security\6 Backup and Restore\ Create a System Repair Disk Security\7 Windows Anytime Upgrade\Download the Upgrade Advisor Convert to Dynamic Disks Determine Available Disk Space and File System List of Startup Utilities Schedule a Backup Service Failed to Start , , , , , 1.2, , Recovering the Windows OS Recovering the Windows OS 492 Pre-installation of Windows Windows Disk Management Partitioning Recovery Console/WinRE WinRE Microsoft Management Console Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Update a Driver , 1.7, Lab Troubleshooting Sound Problems 352 Lab. 655 Using the Performance Monitor Using the Resource Monitor Monitoring System Performance Lab Monitoring System Performance Lab Event Viewer\Filter Event Viewer Logs , 1.4, 4.6, 4.7 Task Manager and Event Viewer

5 Event Viewer\View Audit Results Event Viewer\View Disk Quota Log File Local Security Policy\Account Lockout Policy Local Security Policy\Audit Policy Local Security Policy\Password Policy Local Users and Groups\Add User to Group , 1.4, 4.6, , 1.4, 4.6, , , , , 1.4, 1.5, 1.8, 2.1, 2.3 Task Manager and Event Viewer Lab Task Manager and Event Viewer Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources Lab Microsoft Management Console Lab Protecting Access to Local and Network Resources Local Users and Groups\Create New Group , 1.4, 1.5, 1.8, 2.1, Microsoft Management Console Protecting Access to Local and Network Resources Local Users and Groups\Create New User Account , 1.4, 1.5, 1.8, 2.1, Microsoft Management Console Lab Protecting Access to Local and Network Resources Local Users and Groups\Disable User Account , 1.4, 1.5, 1.8, 2.1, Microsoft Management Console Protecting Access to Local and Network Resources Local Users and Groups\Reset Password , 1.4, 1.5, 1.8, 2.1, Microsoft Management Console Protecting Access to Local and Network Resources

6 Local Users and Groups\User Cannot Change Password , 1.4, 1.5, 1.8, 2.1, Microsoft Management Console Lab Protecting Access to Local and Network Resources Control Panel\2 Network and Internet\HomeGroup\Sharing Additional Files Within A Homegroup Control Panel\2 Network and Internet\HomeGroup\Sharing Libraries and Printers in a Homegroup Control Panel\2 Network and Internet\Internet Options\ Add-Ons Control Panel\2 Network and Internet\Internet Options\Delete Browsing History Control Panel\2 Network and Internet\Internet Options\Pop-Up Blocker Control Panel\2 Network and Internet\Network and Sharing Center\Assign Private IP Address Control Panel\2 Network and Internet\Network and Sharing Center\Configure DHCP Control Panel\2 Network and Internet\Network and Sharing Center\Create an Ad Hoc Wireless Network Control Panel\2 Network and Internet\Network and Sharing Center\Create VPN Control Panel\2 Network and Internet\Network and Sharing Center\View Available Wireless Networks , , , , , , , Sharing Permissions Lab Sharing Permissions Lab Internet Security Internet Security Internet Security Wired or Wireless NIC Installation 765 Network Terminology Wired or Wireless NIC Installation I removed this edition Internet Security Wired or Wireless NIC Installation 768

7 Control Panel\2 Network and Internet\Network and Sharing Center\Command Line\Change a DHCP Assigned Address Control Panel\2 Network and Internet\Network and Sharing Center\Command Line\Convert File System to NTFS Control Panel\2 Network and Internet\Network and Sharing Center\Command Line\Loopback Address Control Panel\2 Network and Internet\Network and Sharing Center\Command Line\MAC Address Control Panel\3 Hardware and Printers\AutoPlay\Change Default Autoplay Settings Control Panel\3 Hardware and Printers\Devices and Printers\ Add Printer Control Panel\3 Hardware and Printers\Devices and Printers\ Change Default Printer Control Panel\3 Hardware and Printers\Devices and Printers\ Change Printer Permissions Control Panel\3 Hardware and Printers\Devices and Printers\ Enable or Disable Spooling Control Panel\3 Hardware and Printers\Devices and Printers\ Left-Handed Mouse Control Panel\3 Hardware and Printers\Devices and Printers\ Print Test Page Control Panel\3 Hardware and Printers\Sound\Change the Computer Sound Scheme , 2.3, , 2.3, , 2.3, , 2.3, Wired or Wireless NIC Installation Pre-installation of Windows Network Troubleshooting Network Addressing Protecting the Operating System and Data , , Printers in the Windows Environment Printers in the Windows Environment Printers in the Windows Environment Printers in the Windows Environment Basic Windows Usage Overview Printers in the Windows Environment Basic Windows Usage Overview 478

8 Control Panel\3 Hardware and Printers\Sound\Mute System Sounds During Telephone Calls 8 Sound Cards Using Windows 348 Control Panel\4 Programs\ Default Programs\Windows Photo Viewer Control Panel\4 Programs\ Desktop Gadgets\Streaming News Headlines Control Panel\4 Programs\ Programs and Features\Turn On Features Control Panel\4 Programs\ Programs and Features\ Uninstall Programs Control Panel\5 User Accounts and Family Safety\Parental Controls\Restrict Games for Children Control Panel\5 User Accounts and Family Safety\User Accounts\Adjust the User Account Control (UAC) Settings Control Panel\5 User Accounts and Family Safety\User Accounts\Change Account Type Managing Windows Files and Folders , , Installing/Removing Software Configuring Windows Overview Configuring Windows Overview 599 Lab Microsoft Management Console Lab Protecting Access to Local and Network Resources Control Panel\5 User Accounts and Family Safety\User Accounts\Change Password 1.8, 2.1, Microsoft Management Console Lab Protecting Access to Local and Network Resources Control Panel\5 User Accounts and Family Safety\User Accounts\Delete User Account Control Panel\6 Appearance and Personalization\Display\ Adjust Resolution , Microsoft Management Console Lab Protecting Access to Local and Network Resources Video Terminology and Theory

9 Control Panel\6 Appearance and Personalization\Folder Options\View File Extensions Control Panel\6 Appearance and Personalization\Personalization\ Change Desktop Icons Control Panel\6 Appearance and Personalization\Personalization\Require a Password After Screen Saver Resume Control Panel\6 Appearance and Personalization\Taskbar and Start Menu\Add Admin Tools to Start Menu Control Panel\6 Appearance and Personalization\Taskbar and Start Menu\Add Icon to the Notification Area Control Panel\6 Appearance and Personalization\Taskbar and Start Menu\Hide Clock Managing Windows Files and Folders 484 Lab Basic Windows Usage Overview Privacy 397 Microsoft Management Console Basic Windows Usage Overview Basic Windows Usage Overview Control Panel\6 Appearance and Personalization\Taskbar and Start Menu\Pin to Start Menu 11 Basic Windows Usage Overview Control Panel\6 Appearance and Personalization\Taskbar and Start Menu\Unlock Taskbar 11 Basic Windows Usage Overview Control Panel\7 Clock Language and Region\Date and Time\ Create Additional Clocks Control Panel\7 Clock Language and Region\Region and Language\Change Language, Format, and Keyboard Control Panel\8 Ease of Access\ Ease of Access Center\Filter Keys Control Panel\8 Ease of Access\ Ease of Access Center\Narrator Basic Windows Usage Overview Basic Windows Usage Overview Configuring Windows Overview 599 Lab Configuring Windows Overview 599 Lab

10 Folder Properties\Change File Attributes Attributes, Compression, and Encryption Lab Folder Properties\Encryption Attributes, Compression, and Encryption Lab Folder Properties\Sharing a Folder Sharing Permissions Lab Miscellaneous\Create an MMC Microsoft Management Console Miscellaneous\Create a New Library Miscellaneous\Disk Optimization , 4.3, Managing Windows Files and Folders Preventive Maintenance for Hard Drives Lab Miscellaneous\Disk Quota Limit 7 Partitioning 286 Miscellaneous\Edit an MMC Microsoft Management Console Miscellaneous\Export a Registry Key Editing the Windows Registry 491 Lab Miscellaneous\Map Network Drive Miscellaneous\Shutdown Computer Sharing Basic Windows Usage Overview Lab Windows XP Control Panel\Accessibility Options\Magnifier Control Panel\Accessibility Options\On Screen Keyboard Control Panel\Accessibility Options\Sticky Keys Configuring Windows Overview 599 Lab Configuring Windows Overview 599 Lab Configuring Windows Overview 599 Lab Control Panel\Add Hardware\ Driver Not Detected Adding Devices

11 Control Panel\Add Remove Programs\Add Components Control Panel\Add Remove Programs\Remove Programs Adding/Removing Software 605 Lab Installing/Removing Software Computer Management\Add User to Group Microsoft Management Console Lab Protecting Access to Local and Network Resources Computer Management\Change Password at Logon Microsoft Management Console Lab Protecting Access to Local and Network Resources Computer Management\Convert to Dynamic Disks Computer Management\Create New Group , Windows Disk Management Microsoft Management Console Lab Protecting Access to Local and Network Resources Computer Management\Create New User Microsoft Management Console Lab Protecting Access to Local and Network Resources Computer Management\Enable Guest Account Microsoft Management Console Lab Protecting Access to Local and Network Resources Computer Management\New Primary Partition Computer Management\Reset Password , , 1.8, 2.1, Partitioning Lab Microsoft Management Console Lab Protecting Access to Local and Network Resources

12 Computer Management\Shared Folders Event Viewer\View Audit Results , 1.4, 4.6, Sharing Lab Task Manager and Event Viewer Lab Event Viewer\View Log Files , 1.4, 4.6, 4.7 Task Manager and Event Viewer Lab Local Security Policy\Account Lockout Policy-Duration Local Security Policy\Account Lockout Policy-Reset Counter Local Security Policy\Account Lockout Policy-Threshold Local Security Policy\Audit Policy Local Security Policy\Password Policy-Complexity Local Security Policy\Password Policy-History Local Security Policy\Password Policy-Max Age Local Security Policy\Password Policy-Min Age Local Security Policy\Password Policy-Min Length Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Protecting Access to Local and Network Resources 826 Lab Performance\Performance Monitoring System Performance Lab

13 Control Panel\Date Time\ Daylight Savings Time Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab Control Panel\Display\Adjust Resolution Control Panel\Display\Change Background Picture Control Panel\Display\Change Desktop Color Control Panel\Display\Set Screen Saver Timeout Control Panel\Folder Options\ Change Color of Compressed Files Control Panel\Folder Options\ Synchronize Offline Files Control Panel\Folder Options\ View Hidden Files Control Panel\Internet Options\ Add-ons Control Panel\Internet Options\ AutoComplete Control Panel\Internet Options\ Delete Cookies Control Panel\Internet Options\ Delete Temporary Internet Files Control Panel\Internet Options\ Pop-up Blocker Control Panel\Keyboard\Cursor Blink Rate Control Panel\Mouse\Change Mouse Pointer , Video Terminology and Theory Privacy Privacy Privacy Managing Windows Files and Folders 484 Lab Managing Windows Files and Folders 484 Lab Managing Windows Files and Folders 484 Lab Internet Security Internet Security Internet Security Internet Security Internet Security Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab

14 Control Panel\Mouse\Double- Click Speed Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab Control Panel\Mouse\ Left-Handed Mouse Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab Control Panel\Network Connections\Add Protocol Control Panel\Network Connections\Change IP Address Control Panel\Network Connections\Create VPN Control Panel\Network Connections\Wireless Setup Wired or Wireless NIC Installation , 2.5, 2.6, Wired or Wireless NIC Installation Internet Security Wireless Networks Wired or Wireless NIC Isntallation Control Panel\Power Options\ Configure Power Button Control Panel\Power Options\ Hibernate Control Panel\Power Options\ Standby ACPI Lab Projectors Monitor Energy Efficiency 396 Lab ACPI Lab Projectors Monitor Energy Efficiency 396 Lab ACPI Lab Projectors Monitor Energy Efficiency 396 Lab Control Panel\Printers\Add Printer Control Panel\Printers\Enable Disable Spooling Control Panel\Printers\Pause Printing , Printers in the Windows Environment Printers in the Windows Environment Printers in the Windows Environment

15 Control Panel\Printers\Print Test Page 1.5, Printers in the Windows Environment Control Panel\Printers\Set Priority Printers in the Windows Environment Control Panel\Printers\View Print Queue Printers in the Windows Environment Control Panel\Scheduled Tasks\ Schedule Tasks Command Format 5 Lab Microsoft Management Console 607 Control Panel\Security Center\ Allow Remote Desktop Control Panel\Security Center\ Automatic Updates Control Panel\System Properties\ Advanced Tab\Automatic Reboot , 1.6, , 1.6, Supporting Windows Computers Remotely Lab Updating Windows Lab Control Panel\System Properties\ Advanced Tab\Change Page File Size Control Panel\System Properties\Advanced Tab\Error Reporting Control Panel\System Properties\ Automatic Updates Tab\ Automatic Updates Control Panel\System Properties\Computer Name Tab\Join Domain Windows Disk Caching Windows Disk Caching , 1.7 Updating Windows Lab Wired or Wireless NIC Installation 765 Control Panel\System Properties\ General Tab\OS and Installed Service Packs Control Panel\System Properties\ General Tab\Type of Processor Control Panel\System Properties\ Hardware Tab\Block Unsigned Drivers , Determining the Windows Version Speeding Up Processor Operations Overview 50 Adding Devices

16 Control Panel\System Properties\ Hardware Tab\Disable Device Control Panel\System Properties\ Hardware Tab\Hardware Profile Control Panel\System Properties\Hardware Tab\IRQ List Control Panel\System Properties\ Hardware Tab\Rollback Driver , , , , IRQ Lab Windows Registry IRQ PCI Interrupts Configuring Windows Lab. 655 Control Panel\System Properties\Remote Tab\Allow Remote Desktop Control Panel\System Properties\ Remote Tab\Remote Assistance Control Panel\System Properties\System Restore Tab\ Adjust Restore Point Space Control Panel\Taskbar Start Menu\Add My Network Places Supporting Windows Computers Remotely Lab Supporting Windows Computers Remotely System Restore Basic Windows Usage Overview Lab Control Panel\Taskbar Start Menu\Expand Control Panel Basic Windows Usage Overview Lab Control Panel\Taskbar Start Menu\Hide the Taskbar Control Panel\User Accounts\ Change Logon Logoff Basic Windows Usage Overview Lab , Basic Windows Usage Overview Lab Control Panel\User Accounts\ Change Password , Microsoft Management Console Lab Protecting Access to Local and Network Resources Control Panel\User Accounts\ Create New User Microsoft Management Console Lab Protecting Access to Local and Network Resources

17 Control Panel\User Accounts\ Fast User Switching Drive Properties\Backup-ASR Microsoft Management Console Lab Protecting Access to Local and Network Resources Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Drive Properties\ Backup-Differential Drive Properties\ Disk Cleanup Drive Properties\ Disk Quotas Folder Properties\ Compression Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Preventive Maintenance for Hard Drives Lab Partitioning Attributes, Compression, and Encryption Folder Properties\ NTFS Permissions , 1.8, 2.3, Sharing Permissions Folder Properties\ Read Only Sharing Permissions Lab Folder Properties\ Share Permissions , 1.8, 2.3, Sharing Permissions Lab Miscellaneous\ Compatibility Mode Miscellaneous\ Map Network Drive , 4.6 Pre-installation of Windows Sharing Miscellaneous\Processes Task Manager and Event Viewer 619 Miscellaneous\Repair Folder , 4.6 Miscellaneous\Shortcut 11 Windows Registry Basic Windows Usage Overview Lab

18 Miscellaneous\ Shutdown Computer 11 Basic Windows Usage Overview Lab Run Line\ Autostart-DualBoot Run Line\ Convert to NTFS Dual-Booting Windows Partitioning Pre-installation of Windows 583 Run Line\MMC Microsoft Management Console Lab Run Line\ Recovery Console , 4.6, Revoering the Windows OS Recovery Console/WinRE Run Line\Registry 4.6 System Tools\ Backup-System State , Windows Registry Backing Up/Restoring the Windows Registry Backing Up and Restoring the Windows System State 598 System Tools\ Create Restore Point , 1.7, 4.7 System Restore Lab System Tools\Defragment , Preventive Maintenance for Hard Drives Lab System Tools\File Transfer Microsoft Mangement Console 607 System Tools\ Schedule Tasks Beyond the OS Understanding Electrostatic Discharge (ESD) and Antistatic Devices , 5.2 Motherboard Ports , 1.7, 1.9, 1.11, 1. Microsoft Mangement Console Electrostatic discharge External connectivity 11- Mouse and Keyboard Ports Video Ports USB Port Parallel Port 28 Serial Port 29 Audio Ports IEEE 1394 Ports esata Ports 33 Network Ports Modem Ports 34

19 Installing Magnetic Storage Media , 1.5, 1.11 Identify Expansion Card Slots , 1.4, 1.9 Identify Types of Memory Used in PCs , 1.3, Basic Computer Parts Flash Memory PATA Physical Installation SATA Physical Installation Expansion slots 67 PCI AGP PCIe Laptop Expansion More Motherboard Connectors 76 6 Memory Physical Packaging Planning the Memory Installation - Memory Technologies Providing Power to Motherboard and Other Components , 1.8 Identify CPU Sockets , Power Supply Form Factors Sockets and Slots Clearing CMOS Settings CMOS Memory Set Up SATA Hard Disk to Run in NCQ Mode System BIOS Configuration for Hard Drives 282 Enable Hardware Virtualization in CMOS Disable Unused COM and LPT Ports in CMOS Connecting External Devices Through Laptop Ports Installing Laptop Components: Memory, Battery, and Hard Drive Identify Types of Solid State Storage Devices , BIOS Configuration Settings BIOS Configuration Settings , 1.7, 1.9, 1.11, 1., , 1.5, , Basic Computer Parts 9-10 External connectivity 11- Video Ports USB Port Audio Ports IEEE 1394 Ports esata Ports 33 Docking Stations and Port Replicators Network Ports Modem Ports Basic Computer Parts Mobile Device Memory Hard Drive Geometry SSD SSD

20 Smartphone Wi-Fi Connection Mobile Connectivity Wireless Networks Overview Wireless Networks Identify Types of Telecommunication Cables and Connectors Identify Tools Used in the Field by a Network Technician , Modem Ports Internet Connectivity Overview Modems Overview Serial Communication Overview Cable Modems xdsl Modems Network Topologies Copper Media Fiber Media Tools Establish a Theory of Probable Cause Protecting Your Network and Cable Investment Installing a CPU , Processor Cooling Installing Processors Mobile Device Motherboards/CPUs Securing a Mobile Device Mobile Device Travel and Storage Physical Security Troubleshoot a No Display Error , 4.8 Upgrading Memory on a Smartphone 9 Troubleshooting Video Basic Computer Parts 11 Using a POST Card Tester Establish a Theory of Probable Cause Utilizing a Multimeter Electronic Terms Lab Lab Lab Lab Lab Utilizing a Power Supply Tester Power Supply voltages Understanding Master and Slaving Drives Connect a Computer to Cable Internet Configuring RAID PATA Physical Installation Cable Modems Fault Tolerance Lab

21 Configuring RAID Adding a Conversion Bracket to Enable SATA Ports to be used with esata Drives , 1.7, Fault Tolerance Hard Drive Geometry 257 IDE SATA Physical Installation Mobile Device Storage 281 Rmoveable Drive Storage Connecting Cables to a Port Replicator Identify Basic Networking Topologies Communication Inside and Outside the Local Network Proper Communication and Professionalism Docking Stations and Port Replicators Network Topologies Internet Connectivity Overview Modems Overview Serial Communication Overview Cable Modems xdsl Modems Network Topologies Wireless Networks Wired or Wireless NIC Installation Wireless Broadband Technician Qualities Active Lsitening A Good Technician Quality: One Thing at a Time Written Communication Skills Document Findings, Actions, and Outcomes and Provide Feedback Teamwork Phone Skills Attitude Work Ethics Dealing with Irate Customers Staying Current Avoiding Burnout Mentoring Being Proactive Building Customer Trust 851 Recognizing Common Security Threats Privacy virus Internet Security

22 TCP and UDP Protocols and Ports The TCP/IP Model Network Terminology The TCP/IP Model in Action Understanding Display Components and Features , Video Overview 380 Types of Video Output Devices Video Terminology and Theory LCD Understanding the Laser Imaging Process Performing Printer Maintenance Laser Printers Preventive Maintenance Printer Preventive Maintenance Managing Prohibited Activity Security Incident Reporting Understanding the Basics of Client-Side Virtualization Multi-core Processors BIOS Configuration Settings Old applications Under Windows Computer System Design Virtualization Basics Virtualization Destroying and Disposing of Data Basic Features of Mobile Operating Systems Data Security Protecting the Operating System and Data Mice and Keyboards Basic Mobile Device Usage Mobile Device Network Connectivity Mobile Apps Mobile Device Synchronization Mobile Device Network Connectivty 784 Mobile Apps Understanding Troubleshooting Theory Troubleshooting Overview 184 Identify the Problem 184 Establish a Theory of Probable Cause Test the Theory to Determine Cause Establish a Plan of Action and Implement the Solution 191 Verify Full System Functionality and Implement Preventive Measures Document Findings, Actions, and Outcomes and Provide Feedback

23 CompTIA A LiveLessons Title Objective Chapter Section Hardware (10) Firmware: BIOS 6: BIOS Overview The Setup Program 95 Flash BIOS BIOS Configuration Settings Firmware: CMOS 3: CMOS Memory Motherboard Batteries Hardware: Motherboards 6: Processor Overview 46 Speeding Up Processor Operations Overview Cache Sockets and Slots Expansion Slots 67 PCI AGP PCIe Chipsets Types of Motherboards Hardware: Memory 7: Memory Physical Packaging Planning the Memory Isntallation-- Memory Technologies Mobile Device Memory 207 Planning the Memory Isntallation-- Memory Features Planning for Memory--How Many of Each Memory Type 2-2 Hardware: Storage Devices 14: Basic Computer Parts Flash Memory PATA Physical Installation SATA Physical Installation Hardware: CPUs 8: Processor Cooling Installing Processors Mobile Device Motherboards/CPUs 64-65

24 Title Objective Chapter Section Hardware: Ports and Connectors 7: External connectivity 11- Mouse and Keyboard Ports Video Ports USB Port Parallel Port 28 Serial Port 29 Audio Ports IEEE 1394 Ports esata Ports 33 Network Ports Modem Ports 34 Hardware: Power Supplies 3: Power Supply Form Factors Hardware: Display 6: Video Overview 380 Types of Video Output Devices Video Terminology and Theory LCD Hardware: Physical Cleaning Methods 3:31 Windows XP (63) Before Installation: Partitioning the Hard Drive 3: Mouse and Keyboard Preventive Maintenance 4 - Preventive Maintenance Preventive Maintenance for Hard Drives Lab Preventive Maintenance for ODDs and Discs Scanners Monitor Preventive Maintenance Printer Preventive Maintenance Partitioning How Drive Letters Are Assigned 289 Windows Disk Management 290 Before Installation: Active, System, and Boot Partitions 2:42 Before Installation: Formatting the Hard Drive 3:02 Before Installation: File Allocation Table 2: Partitioning , 295, High-Level Formatting High-Level Formatting

25 Title Objective Chapter Section Before Installation: Operating Modes Advanced Boot Options Menu 3:38 The Installation: Installation Types 4: Pre-Installation of Windows The Installation: System Files 5: Overview of the Windows Boot Process The Installation: File Systems 4: Partitioning Pre-Installation of Windows 583 The Installation: Installation Methods 2:10 Using the Desktop: Windows Explorer 2: Installation/Upgrade of Windows Corporate Windows Deployment Managing Windows Files and Folders Attributes, Compression, and Encryption Lab Using the Desktop: Start Menu 5: Basic Windows Usage Overview Lab Using the Desktop: Taskbar 1: Basic Windows Usage Overview Lab Using the Desktop: Date and Time 1: Basic Windows Usage Overview 478 Lab Configuring Windows Overview 599 Lab Using the Desktop: Display 4: Video Terminology and Theory Privacy 397 Control Panel: Control Panel 3: Basic Windows Usage Overview 478 Lab Control Panel: Accessibility 5: Configuring Windows Overview 599 Lab Control Panel: Add or Remove Programs 3: Installing/Removing Software

26 Title Objective Chapter Section Control Panel: Admin Tools: T he System Monitor 6: Monitoring System Performance 624 Lab Control Panel: Admin Tools: Services 2:33 Control Panel: Admin Tools: Event Viewer 5:57 Control Panel: Admin Tools: Disk Management 3:36 Control Panel: Admin Tools: Local Users and Groups 9: Microsoft Management Console System Configuration Utility Troubleshooting a Service That Does Not Start 623 Shutdown Problems 624 Lab Lab Microsoft Management Console 607 Task Manager and Event Viewer Windows Disk Management Microsoft Management Console Lab Control Panel: Folder Options 5: Managing Windows Files and Folders 484 Lab Control Panel: The Mouse 2: Basic Windows Usage Overview 478 Lab Control Panel: Regional and Language Options 1:38 Control Panel: System: System Properties General Tab 2:36 Control Panel: System: Computer Name 2:28 Control Panel: System: Device Manager 7:25 Control Panel: System: Driver Signing 5:09 Control Panel: System: Hardware Profiles 5:18 Control Panel: System: Virtual Memory 3: Basic Windows Usage Overview 478 Lab Determining the Windows Version Types of Local Area Networks IRQ Lab Adding Devices Windows Registry Windows Disk Caching

27 Title Objective Chapter Section Control Panel: System: Startup and Recovery 3:28 Control Panel: System: Error Reporting 1:46 Control Panel: System: System Properties Advanced Tab 3: Dual-Booting Windows Advanced Boot Options Menu Windows XP ASR Task Manager and Event Viewer Control Panel: System: Remote Assistance 5:36 Control Panel: System: Remote Desktop 5: Support Windows Computers Remotely Page Support Windows Computers Remotely Page Lab Control Panel: User Accounts 8: Microsoft Management Console Lab Protecting Access to Local and Network Resources Accessories: Windows Updates and Automatic Updates 3:44 Accessories: Compatibility Mode 2:13 Accessories: System Tools: USMT/ Files and Settings Transfer Wizard 2:11 Accessories: System Tools: Scheduled Tasks 2: Updating Windows Lab Pre-installation of Windows Pre-installation of Windows Command Format 5 Lab Microsoft Management Console 607 Accessories: System Tools: System Information 3: Speeding Up Processor Operations Overview Planning for Memory--The Amount of Memory to Install Windows Disk Caching 221 Lab Determining the Windows Version 490

28 Title Objective Chapter Section Accessories: System Tools: DirectX Diagnostic Tool 2: Troubleshooting Optical Drive Issues 342 Sound Cards Using Windows 348 Troubleshooting sound Problems 353 Lab Accessories: System Tools: System Restore 4: System Restore Lab Accessories: Command Line 8: Command Prompt Overview Command Prompt Basics Moving Around from a Command Prompt 498 The TYPE Command 498 Copying Files 499 The ATTRIB Command 500 Command Format Lab Lab Lab Drive Properties: Backup : Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Drive Properties: ASR 1: Attributes, Compression, and Encryption Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Drive Properties: Chkdsk : Preventive Maintenance for Hard Drives Command Format 503 Drive Properties: Defragment 3: Preventive Maintenance for Hard Drives Lab Drive Properties: Disk Cleanup 4: Preventive Maintenance for Hard Drives Lab

29 Title Objective Chapter Section Drive Properties: Disk Quotas 2: Partitioning 286 Installation CD: The Recovery Console 4: Recovering the Windows OS Recovery Console/WinRE Installation CD: In-Place Upgrade 1:33 Additional Windows XP Topics: Folder Properties 10: Pre-Installation of Windows Attributes, Compression, and Encryption Additional Windows XP Topics: Task Manager 5:00 Additional Windows XP Topics: Msconfig 3:48 Additional Windows XP Topics: The Registry 8:35 Additional Windows XP Topics: Microsoft Management Console 7: Task Manager and Event Viewer Lab Lab Sharing Permissions Sharing Permissions Lab Sharing Permissions Lab Microsoft Management Console Lab Protecting Access to Local and Network Resources Additional Windows XP Topics: Map a Network Drive 4:26 Additional Windows XP Topics: Shortcuts 2: Sharing Basic Windows Usage Overview Lab Additional Windows XP Topics: Advanced Options Menu 4:25 Additional Windows XP Topics: Windows File Protection and System File Checker 4: Troubleshooting Devices System Configuration Utility Troubleshooting Devices Command Format Windows XP Overview 576 Additional Windows XP Topics: Keyboard Navigation 5: Basic Windows Usage Overview , 480

30 Title Objective Chapter Section Windows Vista (6) Start Menu 5: Basic Windows Usage Overview Lab What s New 9: Windows Vista/7 Overview What s Different 19: Windows Vista/7 Overview Configuring Windows Overview 599 What s the Same 9: What Else Do You Need to Know 6: Windows Vista/7 Overview Configuring Windows Overview 599 Windows Vista Summary 2: Basic Windows Usage Overview Lab Windows Vista/7 Overview , Configuring Windows Overview 599 Windows 7 (54) Start Menu 2: Basic Windows Usage Overview Lab Control Panel: System and Security: Action Center 8: Pre-installation of Windows 582 Monitoring System Performance 629 Lab Control Panel: System and Security: System 11: Other Configuration Parameters, IRQ, PCI Interrupts, I/O Addresses, Memory Addresses Lab Monitoring System Performance 628 Lab Control Panel: System and Security: Windows Update 1: Basic Windows Usage Overview Lab Lab Updating Windows

31 Title Objective Chapter Section Control Panel: System and Security: Backup and Restore 2:57 Control Panel: System and Security: Windows Anytime Upgrade 2: Control Panel: System and Security: Admin Tools: Computer Management: Shared Folders 0:56 Control Panel: System and Security: Admin Tools: Computer Management: Local Users and Groups 4:43 Control Panel: System and Security: Admin Tools: Computer Management: Disk Management 4:02 Control Panel: System and Security: Admin Tools: Event Viewer 2:58 Control Panel: System and Security: Admin Tools: Performance 2: Backing up/restoring the Windows Registry/ Backing Up and Restoring the Windows System State Lab Pre-installation of Windows Microsoft Mangement Console Lab Lab Microsoft Mangement Console Lab Windows Disk Management Task Manager and Event Viewer Monitoring System Performance Lab Control Panel: System and Security: Admin Tools: Services 1:45 Control Panel: System and Security: Admin Tools: System Configuration 4: Microsoft Management Console System Configuration Utility Troubleshooting a Service That Does Not Start 623 Shutdown Problems 624 Lab System Configuration Utility Troubleshooting a Service That Does Not Start 623 Lab Control Panel: System and Security: Admin Tools: Task Scheduler 1: Command Format 5 - Microsoft Management Console 607 Lab

32 Title Objective Chapter Section Control Panel: Hardware and Sound: AutoPlay 1: Protecting the Operating System and Data 819 Control Panel: Hardware and Sound: Sound 2:35 Control Panel: Hardware and Sound: Windows Mobility Center 1: Sound Cards Using Windows Basic Windows Usage Overview 478 Lab Control Panel: Programs: Programs and Features 2: Basic Windows Usage Overview 478 Lab Lab Control Panel: Programs: Default Programs 4: Control Panel: User Accounts and Family Safety: User Accounts 6:43 Control Panel: User Accounts and Family Safety: Parental Controls 2:35 Control Panel: User Accounts and Family Safety: Credential Manager 1:24 Control Panel: User Accounts and Family Safety: Mail 0:58 Control Panel: Appearance and Personalization: Personalization 2: Basic Windows Usage Overview 478 Lab Configuring Windows Overview Configuring Windows Overview Configuring Windows Overview Configuring Windows Overview Configuring Windows Overview 599 Control Panel: Appearance and Personalization: Display 3: Video Terminology and Theory Configuring Windows Overview 599 Control Panel: Appearance and Personalization: Desktop Gadgets 1: Control Panel: Appearance and Personalization: Taskbar and Start Menu 4: Configuring Windows Overview 599 Installing/Removing Software Basic Windows Usage Overview Lab Lab

33 Title Objective Chapter Section Control Panel: Appearance and Personalization: Folder Options 3:23 Control Panel: Clock, Language, and Region: Date and Time 2:28 Control Panel: Clock, Language, and Region: Region and Language 1:57 Control Panel: Ease of Access Center 2:46 Accessories: Getting Started 2: Managing Windows Files and Folders 484 Lab Basic Windows Usage Overview Basic Windows Usage Overview Configuring Windows Overview 599 Lab Accessories: Remote Desktop Connection 3:27 Accessories: Sync Center and Offline Files 2:26 Accessories: Windows Explorer and Libraries 4:09 Accessories: System Tools: Computer and Drive Mapping 3: Accessories: System Tools: Internet Explorer (No Add-ons) 1: Support Windows Computers Remotely Page Lab Configuring Windows Overview 599 Lab Managing Windows Files and Folders Sharing Web Browsers page Accessories: System Tools: System Information 2:59 Accessories: System Tools: Windows Easy Transfer 3: Task Manager 4: Speeding Up Processor Operations Overview Planning for Memory--The Amount of Memory to Install Windows Disk Caching 221 Lab Determining the Windows Version Pre-installation of Windows 582 Task Manager and Event Viewer Lab Lab Sharing Permissions

34 Title Objective Chapter Section Printers (3) Printer Hardware 9: Printers Overview Printer Ports 405 Networked Printers Wireless Printers 406 Categories of Printers Impact Printers Inkjet Printers Laser Printers Thermal Printers 416 Upgrading Printers 420 Configuring Printers in Windows XP 4:10 Configuring Devices and Printers in Windows 7-7:50 Laptops (7) Ports, Connectors, and Components 10: Printer Installation Printers in the Windows Environment Windows Printer Troubleshooting Printer Installation Printers in the Windows Environment Windows Printer Troubleshooting Basic Computer Parts Mice and Keyboards Video Port USB Port IEEE 1394 Ports esata Ports Network Ports Docking Stations and Port Replicators Mobile Device Motherboards/CPUs Laptop Expansion Mobile Device Issues Mobile Device Memory Hard Drive Geometry SSD Physical Installation Mobile Device Sound LCD Video Ports and Cables Projectors Memory 2: Mobile Device Memory 207 Removing/Installing Memory 220

35 Title Objective Chapter Section Displays 3: LCD Power Management in Windows XP 6: Mobile Device Travel and Storage 144 Mobile Device Power ACPI Power Management in Windows 7 2: Mobile Device Travel and Storage 144 Mobile Device Power ACPI Input Devices 1: Basic Computer Parts Mice and Keyboards 13- Recovery Methods 2: Recovering the Windows OS Networking (22) Topologies and Physical Connections: Comparing LANs and WANs 3:29 Topologies and Physical Connections: Network Topologies 3:34 Topologies and Physical Connections: Transmission Media: Copper Cables 4:50 Topologies and Physical Connections: Transmission Media: Fiber Optic Cables 2:25 Topologies and Physical Connections: Transmission Media: Wireless 3: Networking Overview Network Topologies Copper Media Fiber Media Wireless Input Devices Wireless Networks Overview Bluetooth Wireless Networks Topologies and Physical Connections: NICs, Routers, Switches, and Hubs 5:58 Protocols and Configuration Settings on the Local Network: Network Protocols 8:23 Protocols and Configuration Settings on the Local Network: Network Configuration in Windows XP 8: Network Topologies The OSI Model Wired or Wireless NIC Installation Wired or Wireless NIC Installation Wired or Wireless NIC Installation