1 Marks: 1 Which of the following connectors is used with fiber cables? Choose one answer. BNC IEEE-1394 RJ-45

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1 1 Marks: 1 Which of the following connectors is used with fiber cables? BNC IEEE-1394 RJ-45 SC

2 A networked PC will be using a static IP address. In addition to the IP address, what information is needed to configure this system for the Internet? a. Router table b. Gateway c. Ports d. Firewall When installing a new g access point, what should be changed to increase security? a. Protocols b. MAC address

3 c. SSID d. Broadcast channel Marks: 1 View the animation. What is most likely causing this problem? Click here to enlarge the animation below. Mouse will not move a. A driver is corrupt b. The LED has failed c. Rollers in the mouse are dirty d. There is no mouse pad being used A static IP address: ( is a private IP) a. must be registered in DNS. b. must be configured manually. c. cannot be used directly on the Internet. d. is provided through DHCP. Why would Windows System Properties only show 480 MB after you install two 256 MB DIMMs?

4 Click here to enlarge the image below. a. BIOS uses 32 MB. b. Windows reserves 32 MB for system use. c. Some of the memory is not working. d. Shared memory (for video card) Identify the PCI Express slots by dragging the target onto their location in the image shown. Drag the target onto the image.

5 Which of the following options are present in the Windows XP Advanced Options Menu? a. System Restore b. Quick Start c. Previous Operating System d. Last Known Good Configuration What is memory that is transparently swapped onto and off of the hard drive in 4K pages, on a "least-recently-used" basis called? a. Cache memory b. Dynamic memory c. Extended memory d. Virtual memory Which of the following is an encryption method used with ? a. EFS b. Kerberos c. WAP d. WEP While typing on a laptop, many of the characters typed with your right hand are shown as numbers. Which of the following is likely the problem? a. The Fn key is stuck.

6 b. The external keyboard needs to be reconnected. c. Keyboard driver needs to be reinstalled. d. The keyboard is defective. Which of the following is classified as an impact printer? Plotter Ink jet Laser jet

7 Dot-matrix Which of the following is NOT considered to be malware? Trojan horses Applications that require patching Viruses

8 Spyware Identify the memory slots by dragging the target onto their location in the image shown. Drag the target onto the image.

9 Which of the following images depicts a NIC port?

10 --- What power mode completely shuts the laptop down, but allows it to restart with your applications and documents open? Hibernate Sleep

11 Standby Suspend Marks: 1 Identify the serial port by dragging the target onto its correct location in the image shown. Drag the target onto the image.

12 The command shown would MOST likely be used to do what? a. Add new users b. Change boot options c. Remove programs that run at startup d. Customize mouse pointers Which of the following would be considered an operating system preventive maintenance procedure? a. Installing service packs

13 b. Updating BIOS c. Visual and audible inspections d. Verifying that the environment is appropriate for the equipment Which is NOT a symptom of a power supply problem? a. Windows crashing b. Overheating c. Hard disk and fans stop spinning d. Intermittent UPS alarm Where do you go in Windows to view or modify the Paging File size? a. Start Settings Control Panel System Advanced tab Performance Options b. Right-click My Computer Manage Storage Disk Management c. Task Manager d. Start Settings Control Panel Administrative Tools Computer Management Storage Disk Management The adapter card shown should be connected to which of the following?

14 a. AGP b. ISA c. PCLe d. SCSI Which of the following network technologies are interoperable (can work together)? a m and a b b and g c a and b d. Bluetooth and IrDA A user has copied a large group of files from a CD to the hard drive, including a large folder structure. With a single command, how can the user clear the read-only attribute of all the files in all the folders? a. attrib *.*-r /a b. attrib *.* -r /s c. attrib *.* -ro /a d. attrib *.*-ro /s

15 A system has started running more slowly than when it was first installed. The system has never connected to the Internet. What can you do to restore the original performance of this system? a. Revert to a previous restore point. b. Remove old applications. c. Clear the IE cache. d. Empty the recycle bin. A computer does not have enough memory to run Windows and all of the necessary applications. How can you determine the proper type of memory to use? a. Check the BIOS. b. Run the System Information utility.

16 c. Open the computer case and look at the memory modules. d. Run the System Properties utility. Drag and drop the following memory devices in sequence from greatest storage capacity to lowest storage capacity. HDD CD-ROM RAM CPU Cache The default answer is in the correct order! (The above list is correct) You are repairing a simple problem on a Pentium-III computer that is running Windows ME. While fixing this simple problem, you accidentally break the power connector on the floppy drive. What do you do next? a. Order a replacement drive, pay for it yourself, and install it free of charge. b. Say nothing because the customer will never notice. c. Hook the wires up so the drive works for now, then tell the customer about all of the great new computer deals available today. d. Order a replacement and ship it to the customer. You are installing a parallel printer. Drag and drop the following procedures in the correct sequence in which they should be performed. Load the driver. Attach the device. Print a test page. Answers by default are in the correct order. Marks: 1 Windows is crashing and applications will not start. You believe that some system files are corrupted. What is the first thing you should do to fix this problem?

17 a. Run Dr. Watson. b. Use sfc/scannow. c. Delete the dllcache folder. d. Reinstall Windows. Which files are critical to the startup of Windows XP Home? a. NTDETECT b. NTLSAPI c. XPDETECT d. XPLDR

18 How does a laptop PC communicate wirelessly with a network while moving around to various parts of the building? a g b c. Bluetooth d. IR Marks: 1 Which of the following is an encryption method used with ? a. LZW b. SSID c. WAP d. WEP What command switch, when added to the end of any command, will tell you how to use the command? Slash asterisk

19 Slash slash Slash help Slash question mark You are about to troubleshoot a hardware problem in a computer. What is the first step you should take? a. Run Disk Cleanup and defrag the HDD. b. Remove any attached peripherals.

20 c. Back up the data on the computer. d. Unplug the line cord. Which of the following is considered to be malware? Corrupted applications Applications that require patching Trojan horses

21 Pirated software

22 Select a security advantage gained by using the NTFS file system. a. Long file names b. Larger maximum file and partition sizes c. File and folder permissions d. Reliability How do you open the Task Manager using the keyboard? Windows logo key+t Click here to enlarge the animation below.

23 Windows logo key+esc Click here to enlarge the animation below. Start, All Programs, Accessories, System Tools, Task Manager Click here to enlarge the animation below.

24 Ctrl+Shift+Esc Click here to enlarge the animation below. Which of the following files is critical to the startup of Windows XP? a. NTDETECT b. PAGEFILE.SYS c. XPDETECT d. XPLDR Private IP addresses: a. provide a more secure connection by always using SSL (Secure Sockets Layer). b. do not require a subnet mask. c. always start with 10. d. can be used by any TCP/IP network that does not connect to the Internet.

25 Which of the following is an input device? Monitor Speaker Mouse Inkjet printer

26 Which of the following is used to start Windows XP to the boot options screen? Press F12 during the POST. Press F5 when "Starting Windows XP" is displayed. Press F8 when "Starting Windows XP" is displayed. Press Delete during the POST.

27 When is the risk of ESD greatest? a. During an electrical storm b. When the atmospheric humidity is low c. When the atmospheric humidity is high d. Just prior to an electrical storm Identify the CPU Socket by dragging the target onto its correct location in the image shown. Drag the target onto the image. Identify the tab where you would change display effects options by dragging the target onto its correct location in the image shown. Drag the target onto the image.

28 Identify the VGA port by dragging the target onto its correct location in the image shown. Drag the target onto the image.

29 A customer says the computer sounds like it is starting up properly, but there is nothing on the monitor. What is one of the first things to check? a. Continuity of monitor cable b. Monitor connection to the computer c. The LCD inverter d. The power strip switch In terms of the Internet, DNS is an acronym for:

30 a. Distributed Network System. b. Domain Name System. c. Distributed Name Server. d. Domain Numbering System. How can you disable a NIC your computer has built into the motherboard? a. Plug another NIC into the computer. b. Deselect it in the BIOS. c. Unplug it. d. Load an updated NIC driver and select OFF. What type of card or adapter uses the AGP port? a. Modem b. NIC c. Sound d. Video

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