Classification: Public ANZ TRANSACTIVE GLOBAL ADMINISTRATION USER GUIDE

Transcription

1 Classification: Public ANZ TRANSACTIVE GLOBAL ADMINISTRATION USER GUIDE

2 CONTENTS OVERVIEW 3 FUNCTION ROLES AND DATA ROLES 4 FUNCTION ROLES 4 Create a Function Role 7 View a Function Role 8 Modify a Function Role 8 Approve a Function Role 9 Delete a Function Role 9 DATA ROLES 10 Create a Data Role 11 View a Data Role 12 Modify a Data Role 12 Approve a Data Role 13 Delete a Data Role 14 APPLICATIONS 14 USERS 15 User Status 16 Workflow Status 16 Search for Users in ANZ Transactive - Global 17 Create a Company Managed User 17 Modify Company Managed User Details 19 Assign Applications to a Company Managed User 19 Remove Applications from a Company Managed User 20 Generate a Password for a Company Managed User 20 Approve a Password for a Company Managed User 21 Assign/Modify Roles & Entitlements to a User 21 Approve Roles & Entitlements for a User 22 Disable a Company Managed User 22 Enable a Company Managed User 23 Approve/Reject Enabling a Company Managed User 23 Delete a Company Managed User 24 Approve/Reject Deleting a Company Managed User 24 View User Audit History 25 ANZ TRANSACTIVE AU & NZ ACCOUNT ASSIGNMENT 26 ANZ TRANSACTIVE AU & NZ SYSTEM SETUP 27 ANZ TRANSACTIVE AU & NZ ADMINISTRATION REPORTS 28 FURTHER ASSISTANCE 29

3 3 OVERVIEW PURPOSE This Guide has been developed for Administrators of ANZ Transactive Global who use the underlying ANZ Transactive AU & NZ application. ADMINISTRATOR FUNCTIONS Your organisation has assigned Administrators to setup the permissions and controls for users. Administrators have the ability to perform the following tasks: > Create new Company Managed Users > Generate Company Managed User passwords > Modify and maintain Company Managed User profiles > Create, modify and assign ANZ Transactive AU & NZ Function Roles and Data Roles and Mobile entitlements to all Users > View Administration Reports > Assign accounts to a Sub-Group > Set up alerts Note: Administrators must log in with a Security Device to have full functionality to administration tasks. ADMINISTRATION MODELS ANZ Transactive - Global For security purposes, some changes that an Administrator makes in ANZ Transactive Global must be approved by another Administrator, e.g. enabling a disabled user and deleting a user. ANZ Transactive AU & NZ Within ANZ Transactive - AU & NZ, a User Group can be set up with one of three Administration Models: > Triple Administration the default Administration model for ANZ Transactive AU & NZ, where an Administrator cannot modify or approve changes to their own profile (therefore a minimum of three Administrators are required). > Dual Administration using this model, Administrators can modify their own profile, but require a second Administrator to approve the changes. > Single Administration where only one Administrator is required to make all changes. This model is only available to Sole Traders or a Proprietary Company with a Sole Director/Secretary. Note: Changes to an ANZ Transactive AU & NZ User Group s Administration Model must be requested on an ANZ Transactive Amendment Form and are implemented by ANZ.

4 4 FUNCTION ROLES AND DATA ROLES Note: The creation, assignment and maintenance of function & data roles for users are completed in the ANZ Transactive AU & NZ application. All users must have both a function and data role prior to being able to complete any actions within the application. Function Roles define the permissions a user has to the products available. For example, the Company Directors may be assigned a Function Role that at a minimum would have the ability to approve a payment. Data Roles define which accounts and restricted templates that a user can access. Note: A security device is required for function and data roles that have the ability to Release a payment, Get Rate for an international payment, perform Administrative functions, or report on particular accounts held overseas. FUNCTION ROLES Function Roles specify the products and payment types a user will be able to access i.e.: > Domestic Payments > Single Payments, and/or > Reporting ASSIGNING FUNCTION ROLES TO USERS > It is mandatory to assign a user a Function Role > If a user is not allocated a Function Role, they will not be able to perform any functions in the application > The same Function Role may be assigned to multiple users > A Function Role must be approved before you can assign it to a user PRE-CREATED FUNCTION ROLES ANZ provides a number of pre-created Function Roles that can be assigned to users to give them access to various functionality. As an Administrator, you can choose to: > assign these pre-created Function Roles to users > modify the pre-created Function Roles to suit your needs, or > create your own Function Roles that meet the needs of your organisation.

5 5 PRE-CREATED FUNCTION ROLE ENTITLEMENTS SUPERUSE Entitles users to perform all actions. A SUPERUSE user has the ability to: > Create, modify approve and release all types of payments > Create and modify all types of payment templates > View all types of Payment and Balance & Transaction reports > Set up and modify all types of payment alerts > Download all types of reporting files, and > If the user is an Administrator, perform all Administration functions and view all Administration reports. Note: to access full role functionality, a SUPERUSE user must access ANZ Transactive - Global with a Security Device. ADMIN: This Role is automatically assigned by ANZ to users who are nominated as Administrators. With this Function Role, a user is entitled to: > Create Company Managed Users (i.e. password users) > Maintain Company Managed User profiles > Assign ANZ Transactive AU & NZ entitlements to users > Create and maintain ANZ Transactive AU & NZ Function Roles and Data Roles > Access all Administration Reports > Perform system setup functions like account assignment and file import paths. Note: to access full role functionality, an ADMIN user must access ANZ Transactive - Global with a Security Device. REPORTS: Entitles users to generate and view Balance and Transaction reports in ANZ Transactive Global and includes: > Current Day Reports > Prior Day Reports > Statements and, > Returned Item Reports RELEASE: Entitles users who need to release payments to: > Release all types of domestic and single payments > Enquire on all payments > Get Rate for an International Payment > View all types of payment and Balance & Transaction reports, and > Create and modify payment alerts. Note: to access full role functionality, a RELEASE user must access ANZ Transactive - Global with a Security Device. CREATE: This Function Role is designed for users who need to create payments and entitles users to: > Enter, import, modify, repair and delete all types of domestic and single payments (freeform and template) > Enter, modify, approve and delete all payment templates > Enter, modify and delete all template sets > View all types of payment and Balance & Transaction reports, and > Create and modify payment alerts. Note: CREATE users are not entitled to Approve or Release payments. If a user is required to both create and release payments, they should refer to the CREATERL Function Role. CREATERL: Entitles users to create and release payments and gives the ability to:

6 6 > Enter, import, modify, repair and delete all types of domestic and single payments (freeform and template) > Release all types of domestic and single payments > Enter, modify, approve and delete all payment templates > Enter, modify and delete all template sets > Enquire on all payments > Get Rate for an International Payment > View all types of payment and Balance & Transaction reports, and > Create and modify payment alerts. Note: to access full role functionality, a CREATERL user must access ANZ Transactive - Global with a Security Device. APPROVE: Entitles users to approve payments and gives the ability to: > Enter, approve, unapprove, import, modify, repair and delete all types of domestic and single payments (freeform and template) > Enquire, approve and unapprove all payment templates > Enter, modify and delete template sets > Enquire on all payments > View all types of payment and Balance & Transaction reports, and > Create and modify payment alerts. Note: It does not include the ability to release payments.

7 7 CREATE A FUNCTION ROLE To create a Function Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Function Roles > Add to add a new Function Role. 4 Complete the fields on the Function Role screen as follows: FIELD User Group Role Name Role Description Select the appropriate User Group. To select the appropriate User Group, click the search icon and select it from the list. Enter a unique name for the new Function Role (up to 8 characters, no spaces). Enter a brief description for the Function Role (up to 32 characters including spaces). This description is what you will see when choosing which Function Role to assign to a user. 5 Click Add. Result: The Function Role is created and a confirmation message is displayed. 6 Click OK to clear the message. Result: The Function Role screen displays and the five Role Entitlements folders are displayed Domestic Payments, Reporting, Single Payments, Admin and Utilities. 7 You now need to assign the appropriate entitlements to the Function Role. Click the Expand All button to display the contents of all the folders. Select the relevant entitlements required for each folder. Refer to the ANZ Transactive Online Help for details of the entitlements available. 8 When you have finished assigning all Function Role entitlements, click Update. 9 Click Close to exit the confirmation message. Next Step Before the Function Role can become active, it must be checked and approved by another Administrator in the ANZ Transactive - AU & NZ application 1. See Approve a Function Role on page 9.

8 8 VIEW A FUNCTION ROLE To view a Function Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Function Roles > View to display the Function Role List View. 4 Locate the Function Role in the list that you want to view. 5 Either: > click on the Role name, or > select VIEW from the context menu. Result: The Details Function Role screen displays, which is a read-only view of the screen. 6 Browse the folders on the Role Entitlements and Role Restrictions tabs to view the entitlements that are assigned to the Function Role. 7 When you have finished, click Close to return to the Function Role List View. MODIFY A FUNCTION ROLE To modify a Function Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Function Roles > View to display the Function Role List View. 4 Locate the Function Role in the list to be modified. 5 Select MODIFY from the context menu to open the Function Role Details screen. 6 Make changes to the Role Description at the top of the screen if necessary. (You cannot change the User Group or Role Name.) 7 Click the Expand All button to display the contents of all the folders. Select or de-select the relevant entitlements in each folder. Refer to ANZ Transactive Online Help for details of the entitlements available. 8 When you have finished modifying the Function Role entitlements, click Update. Result: A confirmation message is displayed. 9 Click Close to exit the message. Next Step Before the Function Role changes are applied, they must be checked and approved by another Administrator in the ANZ Transactive - AU & NZ application 1. See Approve a Function Role in the next section.

9 9 APPROVE A FUNCTION ROLE To approve a Function Role, follow the steps below. Note: If you have a Triple Administration model you cannot approve a Function Role that you created 1. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Function Roles > View to display the Function Role List View. 4 Locate the Function Role to be approved in the list. Tip: You know when a Function Role needs to be approved if APPROVE is an option in the context menu or the Approve button displays on the Function Role Details screen. 5 Click on the appropriate Function Role or select VIEW from the context menu to open the Function Role Details screen. 6 Browse the Role Entitlements folders to confirm that the correct entitlements have been assigned. Notes: > If this is an existing Function Role that has been modified, click the View Changes button at the bottom of the screen to view the Client Function Role Differences Report, which shows the changes that have been made to the Role. > If any details are not correct, refer back to the Administrator who created the Role or made and request them to correct the details. (If you make the changes yourself, you will not be able to approve the role 1 ). 7 When you are ready, click Approve. 8 Click Close to exit the confirmation message. The Function Role is approved and available for use. Any users who were already assigned the Role will have the changes applied the next time they log in. DELETE A FUNCTION ROLE Important: Before you delete a Function Role, identify the users who currently have the Function Role assigned to them via the User Entitlements Report, and re-assign them another Function Role. Note: You cannot undo the deletion of a Function Role. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Function Roles > View to display the Function Role List View. 4 Locate the Function Role in the list that you want to delete. 5 Select DELETE from the context menu. Result: A message displays Are you sure you want to proceed? 6 Click Yes to delete the Function Role. Note: Deleting a Function Role does not have to be approved by another Administrator.

10 10 DATA ROLES Data Roles give users access to accounts and restricted templates. For each Data Role you can: > entitle accounts for each product (Domestic Payments, Single Payments and Reporting) > entitle accounts for each Single Payments payment type, and > entitle Restricted Templates for each payment type. Example: For one Data Role, an account can be entitled for RTGS Payments only, but for another Data Role, the same account can be entitled for all Payment types. PRE-CREATED DATA ROLE ANZ provides two pre-created Data Roles in ANZ Transactive AU & NZ that provides a user with access to: > All accounts and all restricted templates, or > All accounts only (no restricted templates). As an ANZ Administrator, you can choose to: > assign a pre-created Data Role to users, or > create your own Data Roles that meet the needs of your organisation. ASSIGNING DATA ROLES TO USERS It is mandatory to assign a user a Data Role. The same Data Role may be assigned to multiple users. A Data Role must be approved before you can assign it to a user. Note: If you want to restrict the accounts that can be seen by a user, you need to ensure that you assign them with the appropriate Data Role before you give them access to the system.

11 11 CREATE A DATA ROLE To create a Data Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Data Roles > Add to display the Data Role screen. 4 Complete the fields on the Data Role screen as follows: FIELD User Group Role Name Role Description Select the appropriate User Group. To select the appropriate User Group, click the search icon and select it from the list. Enter a unique name for the new Data Role (up to 8 characters, no spaces). Enter a brief description for the Data Role (up to 32 characters including spaces). This description is what you will see when choosing which Data Role to assign to a user. 5 Click Add. Result: The Data Role is created and a confirmation message is displayed. 6 Click OK to clear the message. Result: The Data Role screen displays and the Role Entitlements folders are displayed for the three ANZ Transactive AU & NZ products Domestic Payments, Reporting and Single Payments. 7 Click the required product folders and subfolders to open and display the filters for the products you want to assign to this role. Note: By default, a new Data Role is created with access to all accounts and no restricted templates. Select the relevant account and restricted template entitlements required from each folder. Refer to the Online Help for details of the entitlements available. 8 When you have finished assigning all Data Role entitlements, click Update. Result: A confirmation message is displayed. 9 Click Close to exit the message. Next Step Before the Data Role can become active, it must be checked and approved by another Administrator in the ANZ Transactive - AU & NZ application 1. See Approve a Data Role on page 13.

12 12 VIEW A DATA ROLE To view a Data Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Data Roles > View to display the Data Role List View. 4 Locate the Data Role in the list that you want to view. 5 Either: > click on the Role name, or > select VIEW from the context menu. Result: The Details Data Role screen displays, which is a read-only view of the Role. 6 Browse the folders on the Role Entitlements tab to view the entitlements that are assigned to the Data Role. 7 When you have finished, click Close to return to the Data Role List View. MODIFY A DATA ROLE To modify a Data Role, follow the steps below. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Data Roles > View to display the Data Role List View. 4 Locate the Data Role in the list to be modified. 5 Select MODIFY from the context menu to open the Data Role Details screen. 6 Make changes to the Role Description at the top of the screen if necessary. (You cannot change the User Group or Role Name.) 7 Click the Expand All button to display the contents of all the folders. Select or de-select the relevant entitlements in each folder. Refer to ANZ Transactive Online Help for details of the entitlements available. 8 When you have finished modifying the Data Role entitlements, click Update. Result: A confirmation message is displayed. 9 Click Close to exit the message. Next Step Before the Data Role changes are applied, they must be checked and approved by another Administrator in the ANZ Transactive - AU & NZ application 1. See Approve a Data Role in the next section.

13 13 APPROVE A DATA ROLE To approve a Data Role, follow the steps below. Note: If you have a Triple Administration model you cannot approve a Data Role that you created or modified 1. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Data Roles > View to display the Data Role List View. 4 Locate the Data Role to be approved in the list. Tip: A Data Role needs to be approved when APPROVE is an option in the context menu, or the Approve button displays on the Data Role Details screen. 5 Click on the appropriate Data Role or select VIEW from the context menu to open the Data Role Details screen. 6 Browse the Role Entitlements folders to confirm that the correct entitlements have been assigned. Notes: > If this is an existing Data Role that has been modified, click the View Report button at the bottom of the screen to view the Client Data Role Differences Report, which shows the changes that have been made to the Role. > If any details are not correct, refer back to the Administrator who created or modified the Role and request them to correct the details. (If you make the changes yourself, you will not be able to approve the role). 7 When you are ready, click Approve. Result: A confirmation message is displayed. 8 Click Close to exit the message. The Data Role is approved and available for use. Any users who were already assigned the Role will have the changes applied the next time they log into ANZ Transactive Global.

14 14 DELETE A DATA ROLE Important: Before you delete a Data Role, identify the users who currently have the Data Role assigned to them via the User Entitlements Report, and re-assign them another Data Role. You cannot undo the deletion of a Data Role. Note: Deleting a Data Role does not have to be approved by another Administrator. 1 Select ANZ Transactive AU & NZ from the My Applications drop down menu. Result: The ANZ Transactive AU & NZ application is displayed. 2 Select the ADMIN tab to display the Admin section. 3 Select Data Roles > View to display the Data Role List View. 4 Locate the Data Role in the list that you want to delete. 5 Select DELETE from the context menu. Result: A message displays Are you sure you want to proceed? 6 Click Yes to delete the Data Role. Note: If the Data Role is still assigned to a user or users, an error message will display and cannot proceed until you have unassigned the Data Role from the user(s). APPLICATIONS ANZ Transactive Global provides a single entry point to a range of Cash, Liquidity, Trade and Markets services. Each service offering is defined as an Application within ANZ Transactive Global and you are only able to assign Applications that your organisation uses.

15 15 USERS INTRODUCTION Users in ANZ Transactive Global are either ANZ Managed or Company Managed. ANZ Managed Users are all users that require a security device. These users can perform any of the following functions (dependent on their assigned function roles): Administrative functions such as creating and managing Company Managed users and performing system maintenance tasks. Release payments Manually obtain a foreign currency exchange for a cross-currency payment ( Get Rate function). ANZ Managed Users still require Function & Data Roles and Mobile entitlements which are managed by your organisation administrator. Administrators can assign, modify and approve the Data and Function Roles and Mobile entitlements required for users within the ANZ Transactive AU & NZ application. Note: If you need to complete any of the following for an ANZ Managed User, please contact your ANZ representative: Modify user details (e.g. name, address, , phone number) Assign Applications to a user Remove Applications from a user Generate a password for a user (user to call the Customer Service Centre) Disable/Enable a user Delete a user Did you know? A security device user can choose to logon with a User ID & Password, but will not be able to perform functions that require a security device. Company Managed Users are created and managed solely by your organisation administrators. Administrators can: Create a user Modify user details (e.g. name, address, phone number) Assign/Remove Applications to a user Assign/Modify/Approve Function and Data Roles and Mobile entitlements to a user Generate a password for a user Disable/Enable a user Delete a user Company Managed users can perform various tasks in ANZ Transactive Global, depending on the Function Role and Data Role that is assigned to them. As they can only login using a password, there are restrictions on what functions they can perform.

16 16 USER STATUS The table below describes each User Status. USER STATUS Active Disabled Deleted DESCRIPTION The User can access their assigned application(s). The User cannot currently access their assigned application(s). The User has been deleted and can no longer access their assigned application(s). WORKFLOW STATUS The workflow status of the user describes the last action that was performed on the user by an Administrator. The table below describes each workflow status. WORKFLOW STATUS Created Modified Disabled Enable Pending Approval Delete Pending Approval Enable Approval Delete Approval Enable Rejected Delete Rejected Password Pending Approval Password Approved Password Rejected DESCRIPTION The User has been added to ANZ Transactive Global. The User s details have been edited. The User has been disabled. An Enable User action has been performed on the User and requires approval from another Administrator. The User will remain in a Disabled User Status until approval is provided. A Delete User action has been performed on the User and requires approval from another Administrator. The User will be set to a Disabled User Status until approval is provided. An Enable User action has been approved by another Administrator. The User is set to an Active User Status. A Delete User action has been approved by another Administrator. The User is set to a Deleted User Status. An Enable User action has been rejected by another Administrator. The User will remain in a Disabled User Status. A Delete User action has been rejected by another Administrator. The User will remain in a Disabled User Status. A Generate Password action has been performed on the User and requires approval from another Administrator. A Generate Password action has been approved by another Administrator. A Generate Password action has been rejected by another Administrator.

17 17 SEARCH FOR USERS IN ANZ TRANSACTIVE - GLOBAL To find the details of users in ANZ Transactive Global, follow the steps below. 1 Select the Administration tab to display the User Management screen. 2 Select the drop down arrow next to the magnifying glass on the toolbar. Result: The dropdown list displays the following options: > First Name > Preferred First Name > Surname > User ID 3 Select one of the options and type the search criteria into the search box. Result: The User List will display the search results. CREATE A COMPANY MANAGED USER To create a new password user in ANZ Transactive Global, follow the steps below. 1 Select the Administration tab to display the User Management screen. 2 Click the Enter New User button from the toolbar Result: The New User screen is displayed. 3 Complete the fields on the New User screen as follows: Field User ID How to Complete Enter a unique ID for the User. User ID s should be created based on the following: Be 8 characters in length with the following structure AAAABCCC, where: A = the first 4 letters of the user s surname, then; B = the first letter of the user s first name, then; C = the first 3 letters of the user s organisation name. E.g. The User ID for John Citizen from ABC Co. would be CITIJABC. You can click on the Check Availability button to confirm the availability of the User ID. First Name Surname Please note the following: - Spaces are not permitted - The User ID is not case-sensitive but will be converted to CAPITALS - Up to 60 alphanumeric characters and special characters (_ are permissible, but this is not recommended. Enter the User s legal first name and middle name(s). Enter the User s legal surname.

18 18 Preferred First Name Customer Organization ID Customer Organization Name Address Date of Birth Address Line 1 Address Line 2 Suburb State/Province/ Region Zip/Postal Code Country Enter the first name that the User prefers to be referred to as. Will be auto-populated. Will be auto-populated unless your Organisation is set up with a hierarchy, in which case you need to select the User s organisation name from the dropdown list. Enter the User s address. Select the User s date of birth from the calendar. Enter the first line of the User s physical work address. Note: PO Box addresses must not be entered. Enter the second line of the User s address. Enter the suburb or city of the User s address. Enter the state, province or region of the User s address. Enter the zip or postal code of the User s address. Select the country of the User s address. Country Calling Code Mobile Number Enter the international country calling code of the User s mobile number. E.g. +61 Enter the remaining digits of the User s mobile number. E.g Note: Landline numbers must not be entered. 4 Click the Submit button. Result: A Confirmation message is displayed. 5 Assign Applications to a Company Managed User (see section on page 19, from Step 4) 6 Generate a password for a Company Managed User (see section on page 20, from Step 4) 7 Approve a Password for a Company Managed User 1 (see section on page 21) 8 Assign/Modify Roles & Entitlements to a User (see section on page 21, from Step 4) 9 Approve Roles & Entitlements for a User 1 (see section on page 22)

19 19 MODIFY COMPANY MANAGED USER DETAILS 1 Select the Administration tab to display the User Management screen. 2 Locate the user in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the user to display the User Details screen. 4 Click the Edit User Details button on the toolbar. The following fields are editable: First Name Surname Preferred First Name Address Data Of Birth Address Country Calling Code Mobile Number 5 Make the desired updates and click the Save Changes button. Result: A confirmation message is displayed. ASSIGN APPLICATIONS TO A COMPANY MANAGED USER 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the user to display the User Details screen. 4 In the Applications section, click on the Assign Application link. Result: An Assign Application box is displayed with the applications that can be assigned to the User. 5 Select the application you want to assign to the User. Result: The User Group ID dropdown list will display. 6 Select the User Group ID applicable for the User. 7 Click the Submit button. Result: A confirmation message is displayed. 8 Close the confirmation box. Result: The Application Status will change to Assigned when successfully updated.

20 20 REMOVE APPLICATIONS FROM A COMPANY MANAGED USER 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details Screen. 4 In the Applications section, click on the Remove Application link. Result: The Remove Application window is displayed with the applications that can be removed for the User. 5 Select the application you want to remove from the User. 6 Click the Submit button. Result: A confirmation message is displayed. 7 Close the confirmation box. Result: The Application Status will update to Revoked when successfully updated. GENERATE A PASSWORD FOR A COMPANY MANAGED USER 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the user to display the User Details screen. 4 Click the Generate Password button on the toolbar. Result: A Confirmation message is displayed. 5 If Single Administration Model: I. Click Yes to proceed Result: A Generate Password message is displayed advising the User s new password. Ensure you provide the password to the appropriate User. The User will be required to change this password when they login next. II. Click Close to exit the message. 6 If Dual or Triple Administration Models: I. Click Yes to proceed The User should now appear with a User Status of Active and a Workflow Status of Password Pending Approval. Another Administrator is required to approve the Generate Password request. II. Approve a Password for a Company Managed User (see next section)

21 21 APPROVE A PASSWORD FOR A COMPANY MANAGED USER 1 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the user to display the User Details screen. 4 Click the Approve/Reject button on the toolbar. Result: A Confirmation message is displayed. 5 To approve, click Approve. Result: A Generate Password message is displayed advising the User s new password. Ensure you provide the password to the appropriate user or person who initiated the user creation. The User will be required to change this password when they login next. The User should now appear with a User Status of Active and a Workflow Status of Password Approved. 6 To reject, click Reject. Result: A Rejects Comments window is displayed requesting a reason. 7.1 Enter your rejection reason and click the Submit button to confirm your action. Result: The User should now appear with a User Status of Active and a Workflow Status of Password Rejected. ASSIGN/MODIFY ROLES & ENTITLEMENTS TO A USER 1 Select the Administration tab to display the User Management screen. 2 Locate the user in the list. Refer to Search for Users in ANZ Transactive Global on page 17 for steps on how to find users. 3 Click on the user to display the User Details screen. 4 In the Applications section, click the View/Edit Identity Entitlements link. Result: The Users section within the underlying ANZ Transactive AU & NZ application is displayed. 5 To enable mobile functionality to the user, select the tickbox for Mobile User. 6 Select the Function Role you want to assign or modify for the user (either one of the pre-defined roles or one you have created). Result: The screen will refresh and you will see the Data Role option. 7 Select the Data Role you want to assign or modify for the user (either one of the predefined roles or one you have created). 8 Click Update. Result: A confirmation message displays. 9 Approve Roles & Entitlements for a User (see next section).

22 22 APPROVE ROLES & ENTITLEMENTS FOR A USER 1 1 Select My Applications > ANZ Transactive AU & NZ to display the ANZ Transactive AU & NZ application. 2 Select ADMIN > Users > View to display the User List View. 3 Find the User in the list: i) Select the drop down arrow in the Filter field on the toolbar Result: The dropdown list displays the following options: > UserID > UserName ii) Enter your search criteria in the search box and press the arrow button Result: The User List will display the search results. 4 Click on the User to display the User Details screen. 5 Check that the correct roles and entitlements are assigned to the User. 6 When you are ready, click Approve. Result: A confirmation message is displayed. 7 Click Close to exit the message. DISABLE A COMPANY MANAGED USER Important: When you disable a user s access, they will be unable to log into the system and any alerts to which the user is subscribed will cease. The following functions will still operate: > In-flight payments that the user created before they were disabled will continue to move through the payment approval and release process. > Any payments released by the user prior to being disabled will continue to be extracted and processed by ANZ systems. > Any payment schedules established by the user will continue to be acted on. > Any Scheduled Reports that are being ed to the user. > You will continue to be charged for any of these activities that result in a fee. 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 Click the Disable User button. Result: A confirmation message is displayed. 5 Click Yes. Result: A confirmation message is displayed to confirm that the user has been disabled. 6 Click Close to exit the message and re-display the User Details screen. The User should now appear with a User Status of Disabled and a Workflow Status of Disabled.

23 23 ENABLE A COMPANY MANAGED USER To enable a user s access to ANZ Transactive Global and all underlying applications, where they have been Disabled, follow the steps below. 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 Click the Enable User button. Result: A confirmation message is displayed. 5 Click Yes. Result: A confirmation message is displayed to confirm that the user has been enabled. 6 Click Close to exit the message and re-display the User Details screen. The User should now appear with a User Status of Disabled and a Workflow Status of Enable Pending Approval. 7 Approve/Reject Enabling a Company Managed User (see next section). APPROVE/REJECT ENABLING A COMPANY MANAGED USER 1 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 Click the Approve/Reject button. Result: A confirmation message is displayed. 5 To approve, click Yes. Result: A confirmation message is displayed advising that your action has been successful. The User should now appear with a User Status of Active and a Workflow Status of Enable Approved 6 To reject, click Reject. Result: A Rejects Comments window is displayed requesting a reason. 6.1 Enter your rejection reason and click the Submit button to confirm your action. Result: The User should now appear with a User Status of Disabled and a Workflow Status of Enable Rejected.

24 24 DELETE A COMPANY MANAGED USER Note: Deleted users cannot be reversed. 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 Click the Delete User button. Result: A confirmation message is displayed. 5 To proceed, click Yes. Result: A confirmation message is displayed advising that user has been successfully deleted. 6 Click Close to exit the message and re-display the User Details screen. The User should now appear with a User Status of Disabled and a Workflow Status of Delete Pending Approval. 7 Approve/Reject Deleting a Company Managed User (see next section). APPROVE/REJECT DELETING A COMPANY MANAGED USER 1 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 Click the Approve/Reject button. Result: A confirmation message is displayed. 5 To approve, click Yes. Result: A confirmation message is displayed advising that your action has been successful. The User should now appear with a User Status of Deleted and a Workflow Status of Delete Approved. 6 To reject, click Reject. Result: A Rejects Comments window is displayed requesting a reason. 6.1 Enter your rejection reason and click the Submit button to confirm your action. Result: The User should now appear with a User Status of Disabled and a Workflow Status of Delete Rejected.

25 25 VIEW USER AUDIT HISTORY 1 Select the Administration tab to display the User Management screen. 2 Locate the User in the list. Refer to Search for Users in ANZ Transactive - Global on page 17 for steps on how to find users. 3 Click on the User to display the User Details screen. 4 View the Audit History table to show the last 4 actions an Administrator has performed on a user. 5 To view all Audit History, select the View All Audit History link Result: An Audit History window is displayed with all of the Users audit history. 6 To generate an Audit History Report, select the Generate Audit History Report Result: A Generate Report window will display with the report criteria. 7 Enter the required criteria and click Submit. Result: A confirmation message is displayed to confirm that the report has been generated. The report is available from within the Download Reports section.

26 26 ANZ TRANSACTIVE AU & NZ ACCOUNT ASSIGNMENT Note: The Account Assignment option within the ANZ Transactive AU & NZ application, is only applicable to ANZ Transactive AU & NZ clients who have a hierarchy, i.e. a Parent User Group and a Sub Group or Groups. PURPOSE When a User Group is set up in ANZ Transactive AU & NZ by ANZ with a hierarchy, all accounts are assigned to the Parent User Group only. The Account Assignment option on the Admin tab within the ANZ Transactive AU & NZ application can be used by Administrators to assign access to specific accounts at a Sub Group level. PROCEDURES Refer to the following procedures in the ANZ Transactive Online Help for assistance with Account Assignment. ANZ Transactive Online Help > Administration > Account Assignment > Assigning an Account to a Sub Group ANZ Transactive Online Help > Administration > Account Assignment > Removing an Account from a Sub Group

27 27 ANZ TRANSACTIVE AU & NZ SYSTEM SETUP The Setup option allows ANZ Administrators to perform various system setup and maintenance tasks for the organisation. Below is an explanation of the functionality available. For more information on each section, refer to the ANZ Transactive Online Help (Admin > Setup). SETUP Setup allows Administrators to create and manage group distribution lists used for ANZ Transactive AU & NZ payment alerts. ACCOUNT MAINTENANCE The Account Maintenance option gives Administrators the ability to: > Customise account short names and descriptions > Apply account-based discretions (i.e. the value of transactions that can be processed from the selected account on a daily basis). PANEL This option is only applicable to organisations that are set up with Panel Payment Approval workflow in ANZ Transactive AU & NZ. Panel Payment Approval allows an organisation to have total control over the payment approval process by creating panels of up to six approvers. There are six stages to setting up Panel Payment Approval in ANZ Transactive AU & NZ: 1. Name the Approver Types 2. Approve the Approver Types 3. Assign an Approver Type to a User 4. Create the Panel Profile 5. Approve the Panel Profile 6. Assign Payment Types to the Panel Profile. MAINTAIN PREFERENCES This function allows Administrators to modify some client settings: > Administrators can nominate or change the organisation s Operational Contact for ANZ Transactive AU & NZ. > Administrators can set a default credit currency for cross-currency payments created by the User Group, i.e.: - currency of the funding account, or - currency of the beneficiary bank FILE IMPORT PATH Define one or more restricted file import paths that define the location(s) from which a payment file can be imported. Different paths can be configured for Domestic Payments and Single Payments. EXPORT OPTIONS Statement files will be created daily, eliminating the need to manually generate the files. These files will be awaiting download when you log into ANZ Transactive - Global at the start of the day.

28 28 ANZ TRANSACTIVE AU & NZ ADMINISTRATION REPORTS The following reports are available via the Admin > Reports tab within the ANZ Transactive AU & NZ application. All reports can be generated in Standard Mode or Filter Mode. You can also create Report Profiles for frequently used Administration Reports. REPORT Roles Report User Entitlements Report Security Audit Trail Report Setup Log Orphaned Payments Report DE User ID Report (Australian clients only) User Group Details Report DESCRIPTION Shows detailed entitlements for each role, including access rights and limitations. Provides a list of users and their associated roles in a User Group, with drilldown capability to detailed entitlements for the selected role. Reports on activities performed within ANZ Transactive - Global including logon attempts, reference data updates and changes made to Roles and Users. Provides a view of activities that have been performed by all Administrators, including changes made to the configuration of file import paths. For User Groups set up with Panel Payment Approval only. Shows any orphaned payments (i.e. a payment with no valid Panel Profile associated to it). Reports on DE User IDs and their related User Group, Approval Code, Transaction Set, Funds BSB and Funds Accounts. Shows the setup of the customer hierarchy, i.e. the Parent User Group and any Sub Groups. Also provides hyperlink drill-downs to more detailed reports about associated Users and Accounts.

29 29 FURTHER ASSISTANCE This Guide contains information and procedures about key system tasks. If you require further assistance, refer to the ANZ Transactive Online Help, which also contains answers to Frequent Questions. If you are still unable to complete a task, please contact the Customer Service Centre: > Australia: (Mon to Fri, 6.00am 12.00am Melbourne Time) > New Zealand: (Mon to Fri, 7.30am 2.00am NZT) > International: (Mon to Fri, 6.00am am Melbourne Time) or (Mon to Fri, 7.30am 2.00am NZT) 1 Indicates step is only required to be completed for organisations that have Dual or Triple Administration Model. anz.com Australia and New Zealand Banking Group Limited ABN ANZ Bank New Zealand Limited.