Table of Contents SYSTEM SETUP...4

Transcription

1 Table of Contents SYSTEM SETUP...4 SET AUTOFIRE...4 BAR POURING...5 CASH DRAWER SETUP...6 COIN DISPENSER SETUP...6 DINE IN SETUP...7 DRIVE THRU SETUP...8 EXCEPTIONS...9 FAST LINE...9 INVOICES...10 MAG CARD SETUP...11 SETUP MENU CHANGE TIMES...12 MINUTE MAN REPORTS...12 SET UP MONITOR SYSTEM...15 Setup Monitors...16 Monitor Runtime Re Routing...21 SET MONITOR NAMES...21 SETUP POLE DISPLAY...22 PACKING LABELS...23 PRINTER SETUP...24 Set Printer Names...24 Setup Station Printers through OPOS/UPOS Printers...25 Setup Serial Printers...27 Set Serial Backup Printers...29 Setup Station Printers through Windows...30 Setup Station Printers through Flashpoint Spooler...32 Remote Printer Redirects...34 Order Type Printer Redirects...35 Print Check Redirects...35 Setup Expedite Printer...36 Setting up Printers for use with a Tablet...37 Set Logo and Watermarks...37 Set Report & Invoice Printers...38 Setup Bar Code Labels...38 Setup Packing Labels...39 Printer Errors...42 RESERVATION SETUP...42 ROOM CHARGE SETUP...43 SCALE / SCANNER SETUP...44 SET STATION CONFIGURATIONS...45 TAX SETUP...50 TRANSLATE

2 AUTO GRATUITY...51 BACKUP SETTING...52 SETTING UP BAR CODES...52 CALL BACK LOG...53 CARD S/TENDER S...55 CASH DROP LOG...58 CHECK STUB ADVERTISING...58 SETUP CLOSING REPORT...59 CLOSE SERVICE CHECK SETUP...63 CLOSE SERVICE CHECK (2 ND SCREEN)...66 CONCEPTS...67 CORPORATE DATA SYNC...67 CUSTOMER MAINTENANCE...70 DAILY DOC...70 DIALOG DESIGN...72 REPORT PERIODS...72 DECLARED TIPS...73 DELIVERY SETUP...74 Setting up MapPoint to run with Flashpoint...75 Setting up the MapPoint Interface...77 Setting up the Default City and Zip/Postal...78 Postal Code Imports...79 EXCHANGE...83 WEB...84 EXPORT TO QUICK BOOKS PRO...84 GIFT CARDS...89 CORPORATE GIFT CARDS...90 CORPORATE FREQUENT CUSTOMER...90 MAINTAIN HISTORY DATA...91 I3DVR SETUP...94 LICENSE SETUP...94 SELECT MENU GROUP...95 NETWORK RESTORE...96 Running in Backup mode...96 OPOS MONITOR...99 SETTING UP THE ONE NUMBER SOCKET PROGRAM...99 SETUP REASONS FOR DELETION...99 REVENUE CENTERS SETUP ROUND KEY SRM SELECTABLE EXPORT SELECT DATA SET SET SYSTEM COLORS

3 TEE TIME SETTING UP TAX TABLES SET TRANSLATIONS EDITING DIALOGS SETUP SYSTEM MENU Changing the Main Screen Function Setups SET UP TABLE FLOOR PLAN SET UP EMPLOYEE ID SCREEN SET UP FAST LINE SERVICE SCREEN SET UP GAMES DIGITAL SIGN CUSTOMER VIDEO CLEAR MESSAGE FROM TRIM-P.O.S. SOFTWARE CORP CORPORATE ENCRYPTION FORCE SYSTEM ON FAST LINE STATION # SETTING UP COME BACK COUPONS

4 System Setup Once the System Set Up button has been selected the following screen will appear, allowing you to complete many of the setups for Flashpoint. If you are using the corporate software, you must select the location to setup before going into system setup. Set Autofire The Hold and fire function will hold entire courses from printing to the remote printer until an allotted time has passed (ex. Appetizers (course 1) print first, Wait 5 Min then print the Main Course (Course 2), wait another 20 min. then print the desserts (Course 3). The system will always print the lowest course first (If there is no items rung in on course 1, Course 2 will automatically print). Note: Autofire (if set to work by the station) must be set on each individual station. You will have to have one station set to de-spool Autofire and deferred orders. If you notice that dine in and bar orders do not print to the remote printers, but all other order types do, the problem most likely is that you do not have a station set to de-spool Autofire

5 Completely Disable Hold And Fire - If you do not wish to use the Autofire function at all select this. If disabled and items are set to courses, the items will print on one chit, in the order of the courses. Disable Hold and Fire by Time Frames - This will disable the hold and fire functions during the periods specified (breakfast, lunch etc.) Set Hold Times - Enter the amount of time (in minutes) that you wish Autofire to hold the appropriate courses. The amount entered is the amount of time from the time that the last course printed to the time that you wish the next course to be printed. (Ex If Appetizers = Course 1, Meals = Course 2, dessert = Course 3, enter the time beside course 2 to be 15 and the time beside course 3 to be 25. Using this setup the system would print the appetizers, wait 15 minutes and print the main course, wait 25 more minutes and print the dessert.) Bar Pouring If you are using the liquor interface, select this then select the station number that the liquor pouring system is physically attached to, and the following screen will display: Once selected, you will be required to enter the port that you connected the liquor interface to, - 5 -

6 the baud rate for the liquor interface and the model and number of digits sent from the unit (See the documentation for the USC Spirit for more information) Note: If you have more than one bar pouring group, this has to be setup on each group. In addition, if you are using the liquor interface, you can find a wiring diagram in the programming manual of the liquor system. If you want to force the bartender to ring in the order before pouring the drink, activate the Must be ordered prior to pour option. Otherwise the system will allow the bartender to pour (free pour mode) no matter if it is rung in or not, then print a report stating the difference between what was poured and what was rung in. The bartender would then ring in the difference. Cash Drawer Setup If you are using an OPOS compliant cash drawer, the drawer must be setup in this section. Before setting up Flashpoint to use an OPOS cash drawer, you must first setup the cash drawer(s) in your OPOS setup, and make a logical device name for the first drawer and name it Drawer1, the second drawer must have a Logical Device Name of Drawer2. Note: Due to the numerous types of OPOS setup software TRIM-P.O.S. Software Corp. cannot support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software. Once you have selected the Cash Drawer setup button, the following screen will display: If you are not using an OPOS compliant cash drawer, select Cash drawer Fired through Printer (if the cash drawer is not fired through the printer, you must use the OPOS drivers). If you currently have a Javelin Viper or Par Cash register, select the appropriate option. If you have an OPOS cash drawer and want the system to stop the employee from placing an order while the drawer is open, select the OPOS/UPOS Named Drawer1 and Drawer2 Wait for Close option. Note: you must set the logical device name for the first drawer to Drawer1 and for the second drawer as Drawer2. If you do not wish to stop the employee from placing an order while the drawer is open, select the OPOS/UPOS Named Drawer1 and Drawer2 option. Remember that no matter which cash drawer you are using, the employee must have access to open the drawer (see the employee setup manual). Coin Dispenser Setup If you are using an OPOS compliant coin dispenser, the dispenser must be setup in this section. Before setting up Flashpoint to use an OPOS coin dispenser, you must first setup the dispenser in your OPOS setup, and make a logical device name and name it Coin. Note: Due to the numerous types of OPOS setup software TRIM-P.O.S. Software Corp. cannot - 6 -

7 support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software. Once you have selected the Coin Dispenser setup button, the following screen will display: If the station will be using a coin dispenser, simply select the station using Coin Dispenser check box. Dine in Setup Dine in mode can be setup in three different ways depending on what type of Restaurant you run. Once selected, and the station number you are setting up is chosen (dine in setups are station specific and must be set on every station); the following screen will display allowing you to choose the best method for your business. If you have table service, choose Dine in Using Table Floor Plan the system will display the table floor plan for the employee allowing them to choose a table. If you do not serve customers at the tables, you can choose Dine in Gets Customer Name only or Dine in Just Sets Order Mode. If you choose to get the customers name, the system will prompt for the customers name when the employee services the check. You can then call out the customer by name when their order is ready. If you choose to just set the order mode the system will not prompt for any table or customer, instead just set the order mode to dine in. When the customers order is ready, you will need to call them by the reference number of the check. Note: If you will be using the system without the table floor plan, you must close the check immediately after placing the order. If you select the Force Close Check Checks for game of same number option, the system will force the employee to end the game timer for the game (with the same number as the check) before the employee can close the table. Once the game timer has ended, the system will also force the employee to close the associated table. Example; If you have a table number 1 open as well as a game timer #1, the system will force you to end the game before - 7 -

8 closing the check and also force you to close table one once the game has been ended. Warn Close Check, works in the same manner but just warns the employee that a table is in use or a game has not ended. Drive thru Setup Before setting up the Drive Thru order entry mode, you must first select the station that you will be setting up Drive Thru On. Once you have selected the Drive Thru button, the following screen will appear: To select the station highlight the station to setup and touch the select button. Once the select button has been touched the following screen will appear allowing you to select the station number(s) that this machine will be closing the drive thru checks from. If no station number is selected the station will close its own drive thru checks. If more than one mode is setup, the manager will have the capability to change the drive thru modes during the day (switching from single to dual mode drive thru). Enter the names for each mode that you wish to create along with the stations numbers that - 8 -

9 you will be closing drive thru checks from. When the employee selects the next car button the system will display the tender screen along with the previous four open orders. If you wish to have the tender screen include the option of adding a charge card, select the Next Car Close Check with Debit and Credit Card, otherwise the system will allow the employee to enter cash amounts only. Exceptions The Exceptions setup allows you to setup the stations that will store the exception report information. Exceptions are non-serviced items deleted from the check (from the delete last and clear order buttons). Once selected, the system will prompt you for the station number to setup. The following screen will appear once you select the station number. If you wish to store exception information on the station, select the Store Deleted and Cleared Items option and enter the number of days that you wish to keep the information. Once setup, you may view the report from the Reports -> Deletions report -> Exceptions section (see the report manual for more information) Fast Line A fast line station is a kiosk on the floor used for customers to place their own orders. If you wish to have the customers pay for the orders at the front counter, you will need to setup the cashier stations that will close the checks. Once selected, and the cashier station that you wish to setup is selected, the following screen will display

10 Simply enter the Fast Line station numbers that you wish to have the cashier station close checks (if the fast line station is #1 and you wish to close the checks for that station here, enter 1 ). If you wish to use the Fast Line house check screen (displays detailed information for any checks rung in on the Fast Line computers closed by this station) you may also turn this on. On this screen you may also set whether the fast line service button just services the order (the customer would then go to the fast line cashier to pay) or asks for a tender type (if credit card they can verify the card right there, if cash they would go to the fast line cashier). The image and video files are images or videos that you wish to display once the service button is selected, you must also enter the number of seconds that you wish to display the service screen before the system re-displays the order entry screen. You may also enter special text to print on the customer s receipt as well as the remote printers (for special instructions or thank you messages). Invoices When closing checks if you wish to print invoices to the report printer (used mainly in the retail environment) you must first setup the invoices in this section. Once you select the invoice button, the system will prompt you to enter the station number to setup and then display the following screen: The following options are available for printing invoices: No Invoice If selected, the system will not print an invoice. Just Print Invoice If selected, the system will automatically print an invoice to the default report printer when the check is closed. Preview Invoice If selected, the system will display the invoice on the screen allowing you to print the invoice or just view. Choice Invoice Check Both If selected, the system will prompt the employee, whether to print an invoice, a check or both, when closing the check

11 You must also setup the number of items that you wish to print on one page (you may have to print a couple test invoices to find out the number of items that will fit on one page for the printer model that you have) as well as the number of copies to print. If you are using pre-printed invoices (invoices that have you company name pre-printed on them), select the Use Pre-Printed Invoice option. If you wish to print the customer s information (name, address etc) on the invoice, select the Include Customer Information option. Once the above is setup, you can select the options that you wish to force on the invoice. Any options selected will print as a separate line on the invoice, whether they have an actual total or not. You may also enter a default customer s name to print on the invoice (the default name will replace the actual customer s name when you do not select a customer ex. Cash Sale) Mag Card Setup If you are using an OPOS magnetic card reader instead of a keyboard wedge, you must set it up in this section. Before setting up Flashpoint to use an OPOS Mag Card reader, you must first setup the reader(s) in your OPOS setup, and make a logical device name for the first reader and name it Mag, the second reader (if required) must have a Logical Device Name of Mag2. Note: Due to the numerous types of OPOS setup software; TRIM-P.O.S. Software Corp. cannot support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software. Once you have selected the Mag Card button, the following screen will display: If you are using a keyboard Wedge, select Keyboard Wedge. If you are using an OPOS compliant Mag Card reader, and wish to force the entry of track 2 (will not let the employee enter a card unless the track2 information is read), select OPOS/UPOS Named Mag Track 2 Mandatory. If you wish to allow the employee to authorize the card without the track two information, select the OPOS/UPOS Named Mag Track 2 Not Mandatory option. (Flashpoint will make three attempts at retrieving the track two information before defaulting to just track1, if the system does not receive track 2 information, you will be charged a higher discount rate from your processor). If you have two card readers attached to this machine, select the Use OPOS/UPOS Named Mag and Mag2 option (you are also required to select one of the OPOS options above to have the station look for the OPOS Mag Card Reader). If you would like to test if your mag card reader is setup correctly, you can do so by selecting the Test Mag Card button and following the instructions on the screen

12 Setup Menu Change Times If you are going to have different menus setup during the day you may enter the to and from times (in military time) that you wish to have the menu activated. If the time has to overlap midnight you should setup one time to go to 00:00 and set the same menu to change to itself at 00:01. The menus are based on the menu number setup when adding / editing a window. You may also setup the first menu to display (by the menu) when the employee enters their id or goes into bar mode. If you have a different menu for breakfast, lunch etc. they must be on different menu groups, you cannot have the system change screens for lunch etc. by having Menu 1 (with First screen set as breakfast) change to Menu 1(with first screen set as lunch). Instead, you must have Breakfast on menu 1 and lunch on menu 2, than change from menu 1 to menu 2. You also cannot have times overlap (menu 1 end at 10:45, menu 2 start at 10:30). If you setup a different screen to display first, under employee setup, the screen entered under employee setup will override this one. There are also buttons that you can add to the main screen functions that allow you to override these setups and force specific main screens on each station. This setup is terminal specific and must be setup on each station. Minute Man Reports You can use the minuteman reports to track your wage cost, food cost, deletions, discounts and refunds while out of town, via a cell phone or laptop computer. If the system reaches the pre-set criterion, it will send an informing you of the problem. To setup the minuteman reports, you must first select the station that you wish to have send the information (if setup on more than one station the information will be sent to you from every station setup). Once you select the station, the following screen will display, allowing you to setup the minuteman reporting function. You must also setup the outgoing mail server setup and account name if you wish to send reports via or send verification s for web orders

13 Wage Cost Exceeds If selected and the wage cost runs higher than the amount set, an will be automatically generated detailing the current wage cost. Selecting the Include Punched in option, will cause Flashpoint to also inclue the employee names, time punched in and rate of pay for every employee currently punched in. Food Cost Exceeds If selected and the food cost runs higher than the amount set, an will be automatically generated detailing the current food cost. Deletions Exceed If the total value of deletions exceed the Dollar value entered, the will include the total $ value of all deletions. Selecting Instant Report on all Deletions will cause Flashpoint to instantly send out an as soon as a deletion is made. Discounts Exceed If the total value of discounts exceed the Dollar value entered, the will include the total $ value of all discounts. Selecting Instant Report on all Discounts will cause Flashpoint to instantly send out an as soon as a discount is made. Refunds Exceed If the total value of refunds exceed the Dollar value entered, the will include the total $ value of all refunds. Selecting Instant Report on all Refunds will cause Flashpoint to instantly send out an as soon as a refund is made. Check Every?? Minutes Enter how often you wish to have Flashpoint check for the totals. Flashpoint will check for totals and send an out (if required) starting at the amount of time entered here from Midnight. Example if you enter 49 as the time, Flashpoint will check every 49 minutes from Midnight (12:49 am, 1:38am etc.) If any of the above fields have not changed from the last time that an was sent, another will not be issued with the same totals. Outgoing Mail Server Specifies your Simple Mail Transfer Protocol server for outgoing messages. You can get this information from your ISP or your network administrator. Outgoing Mail Server Port Number Enter the outgoing Mail server port (normally 25) used to send the (if you are unsure of the port, you can find out by going into your account setup)

14 Account Name Specifies your account name, this is usually the part of your address to the left of sign. Password The password assigned to you by your internet service provider. For security reasons, the actual password does not appear in this space; instead, the characters are replaced by astericks (*). Account address Specifies the address that people should use when sending to this account. The address must be in the format someone@trimpos.net. Always Request Reply Specifies whether a request for a read receipt is sent with all outgoing messages. Message recipients can choose whether or not to send receipts. If the message recipient agrees to send a read receipt, the receipts will be sent when the message has been opened. My Server Requires Authentication Specifies that you must log on to your outgoing server. If you select this option, you might be prompted to log on when you connect to this server. If you are prompted for a username and password, use the account information supplied by your internet service or content provider when you signed up for their services. Send Warnings to Address - Enter the account that you wish to send the warning s to. Corporate Reporting If you are using the Corporate Reporting software, check off the Update Corporate Reporter Totals field and enter the frequency rate (in minutes) that you wish to have the station send the sales information to the Corporate reporting. Export Timed Check Export to Corporate If selected the days check file will be exported (from the beginning of the day till the time exported) and sent to Corporate. The times that the file is exported is as set under Corporate Reporting. For details on the format of the export file, please see the export manual. Export Timed Time Clock Export to Corporate If selected the current pay period data will be exported (from the beginning of the pay period till the time exported) and sent to Corporate. The times that the file is exported is as set under Corporate Reporting. For details on the format of the export file, please see the export manual. Export Timed Check Export to Export Folder If selected the days check file will be exported (from the beginning of the day till the time exported) and to the \flash\data\localexport folder. The times that the file is exported is as set under Corporate Reporting. For details on the format of the export file, please see the export manual. Export Timed Time Clock Export to Export Folder If selected the current pay period data will be exported (from the beginning of the pay period till the time exported) and sent to the \flash\data\localexport folder. The times that the file is exported is as set under Corporate Reporting. For details on the format of the export file, please see the exported file formats manual

15 Set up Monitor System If you will be using the kitchen monitor system, you must first setup the system. Once you select the Monitor System setup button, the following screen will display prompting for the station number that you are setting up. To select the station number, simply touch the appropriate station, then the select button (the station number that you are working on is displayed on the header) Once you select the appropriate station, the following screen will display allowing you to completely setup the monitor system

16 To have the station send information to the monitor system, you must first select Station Sending To Monitors, you must also select whether you wish to have the information sent when the check is serviced, or if you would like the information sent as soon as it is rung in. Disabling Order Modes from going to Monitors By disabling order modes, Flashpoint will not send items rung in from the disabled order modes to the monitor system. Re-routing Order Modes If you to override monitors items go to, by the order mode, enter the monitor that you wish the items for that order mode to go to. Example: If I have a Drive thru and wish all my drive thru items to go one monitor I can enter the monitor number in the white portion beside Drive Thru. Although all my sales items are sent to monitor #XX, anything rung up in Drive thru mode will automatically be re-routed to the new monitor. Bump on Close By selecting bump on close for any of the monitors, the system will automatically bump items from that monitor as the checks are closed. Re-Routing Monitors Unlike re-routing Order modes, re-route monitors will re-route items from one monitor to another (on this station only). Example: If all of my sandwiches go to a sandwich monitor (monitor #4), but on this station, I would like to display my sandwiches on a different monitor (monitor #8), I would do so by entering the number 8 in the white portion beside Re Route Monitor 4 to. Disabling Monitors If I wish to completely disable sending to specific monitors from this station, I simply need to select which monitors to disable. Disable Modifiers Disable modifiers will stop modifiers from going to the specific monitors. Setup Monitors Selecting the Setup Monitors button will display the following screen: From this screen you may complete all of the setups needed to integrate to the monitor systems bump bars

17 Each bump bar must have a unique IP address, which will display on this screen along with the monitor number(s), associated with that bump bar. To add a new bump bar to the system, select the Add button. To edit a bump bar select Edit, to delete a bump bar, select Delete. Once you have selected either add or edit, the following screen will display prompting for the individual bump bar setups Enter the name that you wish to call the monitor beside the Monitor Name field then enter the IP address of the monitor beside the IP address (the IP address can be found on the monitor when the bump bar is turned on). The next step to setting up the bump bar is to enter the monitor # that will display on the top section (If you wish to have two monitors on one you will also have to enter the monitor # to be displayed on the bottom, entering 0 will display just one monitor). Park Orders to Monitor # - Will automatically send items to the monitor entered here once the Park button has been pressed on the bump bar. Forward Orders to Monitor # - Will automatically send items to the monitor entered here once the order has been bumped from the bump bar. Mark Orders as Late After # Seconds - Will display the late status of an order (changes color and blinks) once the number of seconds is reached. # Of Boxes 4 or 8 to be Displayed- Sets the number of boxes that will display on the monitor. Setting the number of boxes to 4, when more than one monitor is being displayed will cause the bottom order to not display. Bump Order on First Press If selected, bumps the order from the monitor the first time that

18 the bump button for that order is pressed (If not selected the employee must press the bump button 2 times consecutively). Bump Order on Complete- If set the employee will not be able to bump an order until completed (serviced). Bump Order on Paid If set the employee will not have access to bump an order until the check is closed. Bump Order on Release- Use this option if you send items to multiple monitors, and you wish to stop employees from bumping orders until first bumped from another monitor. If you set this option, you will not be able to bump an order unless another monitor sends a release. Send Release to Monitor # - If set the monitor will send a release to the monitor set, once a check is bumped. Start New Time with Forward - If this monitor will be forwarding the orders when bumped and you wish to have the timers for the orders re-started select this. If not selected the order timers will keep going until the order is bumped from both the original and forwarded monitors. Beep with Late Order- If set the monitor will beep when an order becomes late (alerting staff that the order needs to be taken care of immediately). Show AvTime for Bumps Over - If set, the average time it takes to bump an order from the monitor will display. Only orders that on the monitor for the time specified will be included in the time (stops orders that are bumped immediately from being included in the average time). Show Late Counter - If set the monitor will display the number of late orders for the day. Print Ticket on Bump to Printer- If selected the following screen will display allowing you to select a printer to print orders on, once bumped from the monitor (if required). Select the printer spool that you will be printing to (top of screen). Once selected, touch the

19 finished button. Print Order Late Ticket to Printer - If this option is set, the monitor will print an order late warning to the specified printer when an order becomes late. Select the printer in the same method as above. Print Order Up Ticket to Printer If set, once bumped the system will print an order up ticket to the selected printer, alerting the server at that printer that the order is ready. Select the printer in the same method as above. Order up tickets will only print for orders sent to the monitor from stations set under the Print Order up Ticket for Orders from Station heading. Set Up Items to be Summed Selecting this button will allow you to select items to sum on the monitor. Any items selected will be shown on the monitor at all times along with the total number of that item that are currently on the monitor. Once selected, Flashpoint will display the following screen allowing you to select the items. Before selecting the items to sum, you must first select the monitor number that you are setting up. To do so, select the Set Monitor to View button and enter the monitor number from the following screen:

20 If you know the exact name of the item that you wish to have summed, you may enter it using the Add button and entering it from the following screen. The name has to match the report name set for the sales item exactly (case sensitive). If you do not know the exact spelling of the item, you can select the Add select item button to choose the item from a list. Once selected, Flashpoint will display the following screen allowing you to select the item. Select the window that the item is on then select the sales item to sum. Setting the Monitor Colors Virtually everything displayed on the monitor can have the color set. To set a color simply select the appropriate button and the following screen will display:

21 Choose the preferred background and foreground colors for this option and select the finished button. If you select a background color under the Flashing Text column, the text will flash on the monitor. Monitor Runtime Re Routing During the day, you may wish to change the way the system sends to the monitor Example: During busy times you may have grilled sandwiches go to one monitor and cold to another, during slow times you may wish to have all sandwiches print to one monitor. This option allows you to setup different configurations that you can change to during the day. You will also have to add the re route monitor buttons in menu setup (main screen functions). Selecting the Monitor Runtime Re-Routing button will display the following screen: Enter the monitor # that you wish to re-route each monitor to for each re-route button (Ex if monitor 1 was my grilled sandwiches, monitor 2 was my cold sandwiches and I wanted to reroute my cold sandwiches to the grill, I would enter 1 beside the Re Route Monitor 2 to option. You may also enter a name for each setting (lunch, slow, etc.). Projection Monitor on IP Address If using the projection monitor system, set the IP address of the bump bar you are using for the projection monitor. Set Monitor Names This option allows you to setup names for your kitchen monitors, making it easier to choose monitors. Once selected, Flashpoint will display the following screen allowing you to set the monitor names

22 Enter the names that you wish to use for the monitors and select the finished button. If all stations will have the same monitor names set, select the Use Same Name All Stations option. Setup Pole Display Once The Setup Pole Display button is selected the following screen will appear allowing you to setup the stations that have a pole display attached to them. A pole display is a customer readout that sits on a pole to inform the customer the prices of items rung in. If you are setting up Flashpoint to use an OPOS pole display, you must first setup the pole display in your OPOS setup, and make a logical device name PollDisplay. Note: Due to the numerous types of OPOS setup software TRIM-P.O.S. Software Corp. cannot support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software

23 In order to setup the Pole Display you must first select the station(s) that have the pole display(s) attached to, by touching the station # than the Select button. If the station is now on the screen you may use the Up Pg and Dn Pg buttons to find the station or the add New Station button to add a new station # to the list. Once the station number is selected, the following screen will appear allowing you to setup the pole display: BE SURE THE POLE DISPLAY IS ON THE PORT YOU ARE SELECTING. IF A PRINTER IS ATTACHED TO THE PORT IT MAY STOP RESPONDING DUE TO A CONFLICT. You must select the type of poll display you are using as well. If you are using an OPOS Pole Display, you must leave the port blank and select OPOS/UPOS Named PollDisplay. You also have the option of using an Epson, Viper or Toshiba Pole display Packing Labels You normally use packing labels to stick to the packaging on deliveries and pick ups to quickly identify the product within it. If you wish to use packing labels you must set them up here, once setup you will also need to setup the packing label printer in printer setup. Once the Packing Label option is selected, the system will prompt you for the station number to setup then display the following screen: Select the order modes that you wish to print the packing labels for, if no order modes are selected the packing labels will not print. If you wish to print a separate label for every sales item on the check (prints one label per sales item along with any modifier associated with that sales item), select One Label Per Sales Item, otherwise one label will print for every check (if the check does not fit on a label it will be seperated onto multiple labels)

24 Printer Setup Once you select printer setup, the following screen will appear allowing you to setup all of your 40 column printers. The steps to setting up your printers are as follows. 1) Create the shared printers and print spools through Windows (if required) 2) Share the appropriate printers on all stations (through Windows if required) 3) Setup the spool names and serial spoolers 4) Setup the remote and check printer types. 5) Setup the printer spools to send the printers. Once the print spools have been setup through Windows (if using windows spoolers), select the Printer Setup button to display the following screen. Note: if using OPOS or Flashpoint s internal spoolers, DO NOT setup the printer through Windows. Set Printer Names Set printer names will allow you to enter the names of all your remote print spools. The printer spool names are usually the same as the location of your printers (kitchen, bar etc.). Unless shared, receipt printers do not require a print spool

25 Once you have selected Set Printer Names, you may enter the names of up to 10 print spools. If you are using packing labels or barcode labels, you must setup the printer name #9 to Customer Label and printer name #10 to Barcode Label. If you are not printing labels, set these to whatever you wish. Setup Station Printers through OPOS/UPOS Printers If it is necessary to use OPOS printers, you must setup the printers in this section. If you do not require the need to use OPOS printing, it is recommended that you use Flashpoint s built in serial spooler, as OPOS printing will not be as fast as using Flashpoint s spooler. Before setting up Flashpoint to use OPOS printers, you must first setup the printers in your OPOS setup, and make logical device name(s) as follows: Printer LDN Check Printer Check Remote Printer #1 - Printer1 Remote Printer #2 - Printer2 Remote Printer #3 - Printer3 Remote Printer #4 - Printer4 Remote Printer #5 - Printer5 Remote Printer #6 - Printer6 Remote Printer #7 - Printer7 Remote Printer #8 - Printer8 Remote Printer #9 - Printer9 Remote Printer #10 - Printer10 Note: Due to the numerous types of OPOS setup software TRIM-P.O.S. Software Corp. cannot support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software

26 Once you select the OPOS printer setup, the following screen will display: The first step to setting up the printers is to set the check/remote printers to use the OPOS settings, to do this simply select Use OPOS/UPOS beside the appropriate printers. Next, select the Printer names under the Printer Setup heading to setup the actual printers. Once selected, the following screen will display: If you wish to re-direct this printer to another location, (Check to the bar etc.) select the location to redirect the printer to. Other options include; adding lines to print above (allows for the remote order to be hung up) and below the order (allows space for cutting), Printing double

27 high and/or wide characters, printing the embedded bitmap (Epson only) or printing up to 10 bitmaps from files. You must then select the station that the OPOS printer is setup on, select a backup spooler for when the printer is offline and finally setup the station that contains the OPOS setups for the backup printer. Setup Serial Printers Flashpoints built in print spooler has the capability of printing to serial printers, detecting print errors and sending to backup printers. Although it is possible to use Windows printers as well as OPOS printers, if possible you should always use serial printers along with Flashpoints print spooler for all your remote printing. Once you select the Serial Spooler option the following screen will appear: To add a new serial printer select the Add button, to edit an existing printer select the Edit Button, to delete a printer from the list select Delete. Once you select the Add or Edit button, the following screen will appear. The first step to setting up a remote printer is to name the printer (kitchen, salad bar etc.). You must then select the station # that the printers connect to and select the appropriate printer

28 type (using the Select Printer Command Set button). You must also setup the port #, baud rate, parity, word length and stop bits that the printer is set to (if setup incorrectly, the printer will print? no matter what is printed to it). The Set # of Seconds Offline Prior to go to Backup, is the number of seconds that Flashpoint will wait, when a printer is offline, to send print jobs to the backup printer. This gives employees this much time to change paper etc. Some types of USB to serial converters will cause large print jobs to stop printing before completion. If you must use one of these devices, you can select the Add Delay for Printer through USB to serial Devices option. Although the print jobs will print correctly, there will be a serious delay in the speed. We do not recommend that you use one of these devices. If you wish to add a new printer command set you may do so while selecting the printer type. Once you select the Select Printer Command Set button, the following screen will display. If you want to choose a printer already listed, simply select the printer then the Select button. To add a new printer to the list select the Add button and to change the advanced printer commands for a printer listed, highlight the printer and select the Advanced button. Once the advanced button is selected, or, if you have selected the add button, the following screen will appear. CAUTION ONLY QUALIFIED PERSONNEL SHOULD MAKE ANY CHANGES IN THE ADVANCED PRINTER SETUPS. WRONG SETTINGS COULD CAUSE YOUR SYSTEM TO CRASH. If setting up the Zebra label printer, add a new printer and name it Zebra, do not enter any printer commands for the printer

29 # Lines to Eject Top The number lines to eject before printing. # Lines to Eject Bottom The number of lines to eject once the printer has completed printing the check (leaves room for the cutter). The printer codes are the decimal equivalency of the ASCII character codes of the printer. You can normally find these codes in the printer s technical manual. ANY CHANGES TO THESE CODES CAN RESULT IN PRINTER FAILURE. Set Serial Backup Printers If using Serial printers along with Flashpoint s print spooler, Flashpoint will constantly check for print errors (cover open, printer turned off, printer broken) and if found will automatically reroute the print jobs to a backup printer. When the original printer is repaired and back online, Flashpoint will automatically re-route the print jobs back. Once you enter the backup screen, the system will display all the printers that have been setup in the Setup Serial Printers section. To setup a backup printer simply select the printer that you wish to setup, select the Set button and choose the appropriate backup printer from the following list

30 Setup Station Printers through Windows Spooler Setup allows you to setup which stations will be printing each spool (printer physically attached to the computer) as well as the check printer types for each station. CAUTION: if using windows printing, Flashpoint does not have the capability to backup the print jobs. If a printer error occurs, any print jobs sent to the printer will be lost. We recommend that if you require Windows printing you do so only on check printers. To setup the printers attached to each station you must touch the station then the select station button. Once completed, the following screen will appear:

31 To setup the type and Windows spool for each check/remote printer on the system touch the appropriate printer button (check, kitchen etc.) and the following screen will display from which you can select the correct spool. The top portion of the screen displays the printer types that Flashpoint integrates to, when printing Flashpoint send specific commands to the printer based on the printer type selected. Select the appropriate printer type from the list (an incorrect setting could cause the printer to print incorrectly). The bottom half of the screen includes all printers that have been setup through Windows. Select the proper print spool from this list. If you select the advanced button, the ADVANCED PRINTER SETUP DIALOG BOX will appear. Advanced Printer Setups -If you select the advanced button the following will display allowing you to setup the advanced settings for the printer. CAUTION ONLY QUALIFIED PERSONNEL SHOULD MAKE ANY CHANGES IN THE ADVANCED PRINTER SETUPS. WRONG SETTING COULD CAUSE YOUR SYSTEM TO CRASH

32 # Lines to Eject Top The number lines to eject before printing. # Lines to Eject Bottom The number of lines to eject once the printer has completed printing the check (leaves room for the cutter). The printer codes are the decimal equivalency of the ASCII character codes of the printer. You can normally find these codes in the printer manual. ANY CHANGES TO THESE CODES CAN RESULT IN PRINTER FAILURE. Setup Station Printers through Flashpoint Spooler This section allows you to setup all of your serial printers that will be printing through Flashpoint s internal print spooler

33 To setup the printers attached to each station you must touch the station then the select station button. Once completed, the following screen will appear. To setup the Flashpoint spool for each check/remote printer on the system touch the appropriate printer button (check, kitchen etc.) and the following screen will display from which you can select the correct spool. If you are using printer #9 or 10 for labels, be sure to select Barcode Printer or Label Printer as the printer spool (as setup through the Setup Serial Spoolers section ) Select the proper print spool from this list

34 Remote Printer Redirects Once you select the remote printer redirect button, the following screen will appear allowing you to redirect orders printing to multiple remote printers. Only use this option when there are multiple kitchen printers, and you want the order to print together if it prints to both printers. Example - If there is a salad printer as well as a Pizza printer in the kitchen and the employee rings up both a salad and a pizza, you may have the salad print to the pizza printer. This would help the kitchen complete the entire order together. CAUTION SETTING THIS COULD CAUSE YOUR REMOTE PRINTERS TO STOP RESPONDING. If you wish to redirect printing, select the two printers the order must print to before redirected (select from the drop down list). You may then select the printer(s) that the order will redirect to for each group. If you turn on Set Redirect Notification, the system will inform the employee that the order is redirected by printing Order redirected to, on the bottom of both the redirected order as well as the original order (You must set the order to print to the original printer as well as the redirected printer for this feature to work). An example of Remote Printer Redirects would be: in my kitchen, I have a grill pizza and a pizza printer. Normally if the employee orders a Hamburg, it would print to the grill printer. If the employee orders a pizza, it would print to the pizza printer. Because I would like my orders to come out together for each table, if the employee orders both a Hamburg and a pizza, I would like both to print at both printers. To accomplish this, I must do the following: Under Group 1 select the Grill printer and under Group 2 select the Pizza printer (causes the system to ender redirect mode when items from both printers are on one check). Under Redirect Group 1, I need to check off both the Pizza and Grill printer. This causes the items from group 1 (the grill printer) to print to both the grill and the pizza printers. Under Redirect Group 2, I also need to check off both the Pizza and Grill printer. This causes the items from group 2 (the pizza printer) to print to both the grill and the pizza printers

35 Order Type Printer Redirects If you wish to redirect remote printing for certain order modes (delivery, counter etc.) you may do so here. With this you may have the delivery orders print to a separate area in the kitchen bar etc. CAUTION SETTING THIS COULD CAUSE YOUR REMOTE PRINTERS TO STOP RESPONDING. Once you select the Order Type Printer Redirects button, the following screen will appear: To setup the redirection of printers, select the printer that you wish to redirect and the area that you wish to redirect the printer. You may have a different redirection for each order mode listed. Print Check Redirects The print check redirects setup allows you to select the spooler that you wish to have your print check print. Once selected the following will display:

36 Simply select the print spool that you wish to send your print checks. There is also an optional description that you can have print at the top of the printed check. Setup Expedite Printer If you wish to setup an expedite printer (if you are printing to multiple kitchen/bar areas and need one copy with all items on it, you should setup an expedite printer) To setup the expedite printer you must first setup which order types you wish to go to the expedite printer. You can then select the printer that will be used as the expedite printer

37 Setting up Printers for use with a Tablet If you will be using tablet PC s to place orders, you must setup the printers that you wish to have checks closed to. When the employee closes a check from the tablet, the system will display a list of printers, allowing the employee to pick the closest one. Once you select Tablet Printers the following screen wil appear, allowing you to setup the available printers.. To setup the printer choices simply enter a description for the printer then Set button and select the actual spool name, that corresponds to the printer. If you will be sending to a check printer, simply enter the station number for the closed check printer (under To Check Printer on Station ). Set Logo and Watermarks If you wish to have your company logo printed at the top of your full size reports, or if you wish to have a watermark (faint picture displayed behind the report), use this option. Once selected, the following screen will display allowing you to set the location of the bitmaps: If you select the Set logo option, the system will prompt for the location of the logo for the top of the reports. If you select either set Portrait Water mark, or set Landscape Water mark you will be prompted for the location of the water marks (the portrait watermark will be printer behind regular reports and the landscape watermark will be printed behind reports that print in landscape mode). You can also set an image to display for printing invoices

38 Set Report & Invoice Printers This section allows you to setup your report printer, as well as the printer that you wish to use for invoices (if required). Once selected, the following screen will display: To setup the printers, simply select the printer type to setup (report or invoice) then select the printer to use (from the windows printers displayed). Note: The printers must be setup through windows before selected here. If no printer is selected the system will use the windows default printer. We suggest that instead of setting this option, you simply setup the report printer as your Windows default printer on all stations. This will allow you to print to the report printer from all stations. Setup Bar Code Labels If you wish to print Bar Code labels for sales items or shelving you must first setup the printer and labels here. Note: only the zebra barcode printer will currently work with Flashpoint, you will need to setup the printer name under set Printer Names, setup the printer in the setup serial spoolers section and the spool in the setup station printers thru Flashpoint spooler to have the barcode labels print. Please see the appropriate sections for more information. Once selected, the following screen will appear: To add a new barcode label setup, select the add button. You must add a barcode label setup for every size/type of label you wish to use

39 The first step to setting up the label is to enter the number of dots over to start printing (X coordinate) and the number of dots to start printing down (Y co-ordinate) on the label, this will be different for every label size you have. This tells Flashpoint where the label starts. You must do this for the item name, price, location name and the bar code. If you do not wish to print any of these, simply leave the positioning at 0 and they will not print. Once you set the positioning, you must setup the rotation of the print (no rotation will print the label from left to right, 90 degrees up to down, 180 degrees right to left and 270 down to up) and set the requested font size. The horizontal multiplier allows you to set the width of the font and the vertical multiplier allows you to set the height of the font. Next, you must setup whether you wish to print the label normally or reverse (reverse will print a line in black and the text inside the line in white, normal will just print black text). On the barcode portion of the label you will need to setup the width and height you wish to use on the barcode itself as well as whether or not you wish to print the readable part of the barcode (the actual barcode in numeric). The last step to setting up the label is to set the X and Y co-ordinates for the last line of the label (this sets the actual height and width of the label). Once complete you should print a couple of test labels to be sure the label prints correctly then adjust the above accordingly. Setup Packing Labels You can use packing labels to stick on take out orders for quick association of what is in the packaging. Note: only the Zebra barcode printer will currently work with Flashpoint, you will need to setup the printer name under Set Printer Names, setup the printer in the Setup Serial Spoolers section and the spool in the Setup Station Printers through the Flashpoint spooler to have the Packing labels print. Please see the appropriate sections for more information. To setup what prints on the labels as well as the format in which it prints, select this option and the following screen will appear:

40 This screen displays the items that are already set to print on the packing label and allows you to add a new line to the label, delete an existing line or edit how a line prints on the label. To add a new line to the label select the add button and the following screen will appear: This screen allows you to select what you wish to print on the line; the following options are available for printing on the label:

41 Customer Name The customers Name, Customer Address The Customers address, Customer city, State The city, state and zip code, Customer Phone The customers phone number, Room # - The customers room number (if set used for hotels), Customer Quadrant The customer s delivery quadrant, Time Printed The time the label printed, Time Quoted The time the employee quoted the customer, Order Number The check number, Sales Item with Price The sales item along with the price, Draw a Box - Draws a box around the label, Draw a Black Line Draws a black line, Draw a White Line Draws a white line thru the black line, Draw a Black Line Diagonal Draws a diagonal black line, Last Line to Force Eject Forces the label to eject once the last line of the label is printed, Employee Name The employee that closed the check, Add Text Allows you to add text to the label (set when you setup the positioning of the text). Delivery Charge The delivery charge Min Order Charge The minimum order charge if applicable, Sub Total The sub-total of the order minus taxes, Tax Rates Any taxes for the order, Total Order The total of the order including taxes, Sales Item no Price Prints the sales item without the price, # Of Sales Items on Order Prints the total number of sales items on the order. Order Type The order type (counter, pick up, delivery etc.) Label Counter Used when more than one label is printed, if turned on it will inform the employee of the total number of labels printed for the order. From Deferred Prints whether or not the order came from deferred orders. Once you have selected what you wish to print, the following screen will display allowing you to setup the positioning for the line: Enter the number of dots over to start printing (X co-ordinate) and the number of dots to start printing down (Y co-ordinate) the line on the label. You must do this for every line on the label. Once you set the positioning, you must setup the rotation of the print (no rotation will print the label from left to right, 90 degrees up to down, 180 degrees right to left and 270 down to up) and set the requested font size. The horizontal multiplier allows you to set the width of the font and the vertical multiplier allows you to set the height of the font. Next, you must setup whether you wish to print the label normally or reverse (reverse will print a line in black and the text inside the line in white, normal will just print black text)

42 The order to execute tells Flashpoint the order in which the lines print on the label. Once you have completed setting up the label, you should print a couple of test labels and adjust the above accordingly. Printer Errors If at any time you have a problem with printing, you can use this option to view the printer error report. Once selected, you will be able to view and search all errors that have come from the print spools. Flashpoint clears the printer error log file with closing of the day s sales every day. Reservation Setup Once selected the following screen will appear allowing you to setup the stations you wish to have print the reservations. Before selecting the reservations to print, you must first select the station to setup. Once you select the station, the following screen will appear allowing you to setup the reservations to print

43 Room Charge Setup Once you have selected the room charge setup button, and have chosen the station # to setup, the following screen will appear allowing you to setup the room charge interface. The interface method used by Flashpoint is the Micros 4700 interface. The room charge setup is terminal specific and must be setup on each station. Set Remote Printer If you are not using the front desk interface but wish to make room charges you may enter a print spool to send the charge to. This will print a copy of each room charge on the remote printer allowing the employee at the front desk to enter the room charge manually. Print setup when not using the Interface If you are not using the front desk interface, you have the choice to print the room charge ticket only to the front desk or the room charge ticket along with a copy of the closed check. System Using Serial Front Desk Interface If you will be using the serial front desk interface, you must select this. You should check with your system administrator before setting this option. Select Major Category for Total # You have the option of selecting three different categories to send totals to the front desk system. If you do not select any categories, the system will send everything as one grand total. Flashpoint will send any items on the check that do not belong to the categories setup to the front desk as a 4th total. Set Revenue Center Enter the revenue center number that this terminal will be located

44 Select Tax for Total # Select up to three different tax totals to send to the front desk. If you do not select any taxes are or have set items to taxes that not selected in the list, the system will send the taxes as tax total #4 Set Number of Seconds to Wait for Answer This is the number of seconds to wait for an answer from the front desk before giving a time out error. DO NOT SET TO MORE THAN 15 SECONDS. Scale / Scanner setup Once the Scale / Scanner button is selected, the following screen will appear allowing you to setup the stations that have a scale and/or barcode scanner attached to them. In order to setup the scanner and/or scale you must first select the station(s) that have the scanner/scale(s) attached to, by touching the station # than the Select button. If the station is now on the screen you may use the Up Pg and Dn Pg buttons to find the station or the add New Station button to add a new station # to the list. Once the station number is selected the following screen will appear allowing you to setup the Com port that the scale is attached to or setup scale/scanner to use OPOS drivers. Before setting up Flashpoint to use an OPOS Scale/Scanner, you must first setup the device(s) in your OPOS setup, and make a logical device name for the scanner and name it Scanner, the scale must have a Logical Device Name of Scale. Note: Due to the numerous types of OPOS setup software TRIM-P.O.S. Software Corp. cannot support the customer on setting up OPOS drivers. OPOS Drivers will not work on the Corporate Software

45 BE SURE THE SCALE IS ON THE PORT YOU ARE SELECTING. IF A PRINTER IS ATTACHED TO THE PORT IT MAY STOP RESPONDING DUE TO A CONFLICT. If you are using the OPOS drivers for the scale, select Scale using OPOS/UPOS Drivers Named Scale. If you are using the OPOS drivers for the scanner, select Scanner using OPOS/UPOS Drivers Named Scanner. Set Station Configurations Once selected, Set Station Configurations will display the following screen; allowing you to select the station that you wish to setup. This allows you to complete all station specific setups from one machine. Once you select the station to setup, the following screen will display allowing you to setup station specific and system wide settings

46 Tax Setup by Individual Station - If checked, all stations will have their own tax setups. If selected and the taxes are not setup, the taxes will be incorrect for that station. Hold & Fire Setup By Individual Station - If you want to use Autofire differently on all stations, select this. This would allow you to disable Autofire on one station (bar) and use it on others. Have Caller Id only keep last call on each line If selected; the system will only display the last call (for each line) on the caller id screen. When a new call comes in on a line not deleted, or selected from the caller id screen, the system will override the original call. If not selected, the system will keep all calls until an employee deletes, or selects them. Use Charge Card Deposits not Charge Card System If you are not using Flashpoint to enter your charge cards, you may select this. If selected, the system will use the total of the charge card deposits to subtract cards from the total for the day (entered from the deposits screen). If selected, no employees will have access to enter any charge cards into Flashpoint. Auto Advance Time Clock to Next Pay Period on Closing of If a day of the week is selected here, Flashpoint will automatically adjust the pay period ending date (for pay period reports) to the next pay period, on the date specified. If you do not wish to use this feature, you may select Disabled to disable it. System Using Mag Cards for Server ID If you are using swipe cards for employee ID s, select this option. Activating this option will cause Flashpoint to scan for a card swipe at the Id screen

47 Verify Swipe with Corporate Gift and Frequent Customer Cards When using the corporate frequent customer and/or gift cards, you can have the system force the employee to swipe the cards twice (once to set and once to verify the card). If selected the system will force the second swipe, if not selected the employee will only be required to swipe the card once. Issue Come Back Coupons If you are using the come back coupon feature you must turn this option on in order for the system to issue the coupons. If you do not plan on using the come back coupons, it is recommended that you do not turn this option on. Store # / Region The store # must be set the same as the store number of the location, the region is the region # that the store belongs to (if using the corporate software the store must be set to a region, be sure to select the appropriate region as setup in the Corporate Software). IF THE LOCATION ID IS SET INCORRECTLY, REPORTS WILL NOT WORK. Beginning Cash In Safe Do not set the beginning Cash in Safe feature unless you are also entering Deposits. Flashpoint will display the beginning and ending cash in safe on the total day reports. Location Tax Number If you enter your tax number, you have the option to place a button on the system screen to display the tax number for your employees (if they require it for the tax officer). Set Corporate Location Access On All Excluding Administrator If you are using the Corporate software and want to force the employees at this location to only have access to Menu In Stock Only, and the basic inventory screen, select this. Once turned, on the system will only allow employees that have access to menu setup and inventory, to use the limited screen no matter how they are set. The administrator will still have full rights. Corporate Access for Employee Setup Excluding Administrator If turned on employees will have limited access to employee setup (employee personal information only) no matter how they are setup. Administrator will still have regular access. Individual Station Setups Any setups listed under here are station specific and must be setup on each station. Default Room for Dine in - Will inform the station which room to bring up first when the employee selects the Dine In button. You may have a different room displayed for each terminal depending on the actual room that the terminal is located. If you have also set the employee to a room, the employee setups will override the station configuration. Service All Checks To Employee Id - If you enter in an employee id in this section all orders that are serviced will be serviced into that employee s name. It will not matter which employee rung in the order. Close All Checks To Employee Id - If you enter in an employee id in this section, the system will close all orders into that employee s name. It will not matter which employee closes the order. If using dispatch, the orders closed to drivers, while in this mode will be closed to the driver selected, not the drawer. Orders will close to the drawer once you return to order entry

48 Back Office Station If set, the station will automatically display the system menu once the employee enters their id. Use this option when the station is sitting in the office and only used to change prices, run reports etc. Use MapPoint Interface on this Station If you are using the MapPoint interface for placing delivery orders and have MapPoint installed on this station, select this option. Do not select the option if the MapPoint software is not physically setup on the station as it could cause an error. This Station has custom Main Screen and System Menu If selected you will be able to setup a different main screen and system menu for this station. This allows you to have different screens setup on the floor then what is setup in the office (bar, counter station etc.). Have This Station Use Caller id For Tee Times If selected, the station will display the Tee Times Screen when a call comes in, and allow the employee to enter a new tee time based on the caller id information. Do not turn this on if you are using Caller Id for any other use (reservations, deliveries etc.). Have This Station Use Caller id For Controlled Reservations If selected, the station will bring up the reservation screen and add the customer information to the reservation, from the caller id information. Do not turn this on if you are using Caller Id for any other use (Tee Times, deliveries etc.). Have Controlled Reservations Auto Add New Members To Frequent Customer If selected, the system will add the customer who made the reservation to the frequent diner module. Have This Station Use Caller Id to start Delivery Order If selected, the system will automatically start a delivery order using the caller information off the phone line. Do not turn this on if you are using Caller Id for any other use (Tee Times, reservations etc.) Have This Station Use Caller Id to start Pick Up Order If selected the system will automatically start a Pick Up order using the caller information off of the phone line. Do not turn this on if you are using Caller Id for any other use (Tee Times, reservations etc.) Auto run Caller Id from This Station If you are using the caller Id function, and have the caller id box connected to this computer select this. Once selected, you will be required to enter the COM port number that the caller id box is located. Caller Id Returns Area Code If you are using the caller Id function and wish to have the caller id return the area code as well as the phone number select this option. Have This Station De-spool Autofire and Deferred Orders - The Autofire and Deferred order de-spooler program may only be executed from one station. Normally the station that has the kitchen printer is the station that executes the Autofire program. If not selected on one station, no Autofire orders, deferred orders nor web orders will print. Note: As the one number system uses deferred orders to print the orders from Corporate, this must be set on one station, if not set you will not receive any order from Corporate. This function also inputs orders from the web

49 Use (Harman s Specific) Par Monitors Select this option if you will be using Par kitchen monitors (you must have Par registers). If you are executing the projection monitor on this station (when using Par registers), select the Execute projection monitor on Par option. Revenue Number for This Station Enter the revenue number that this station belongs to. In Example - Revenue center 1 (Main Bar)= stations 1,2,3, revenue center 2 (Main Restaurant)= Stations 3,4,5, revenue center 3 = Stations 6,7,8, revenue center 4 = Stations 9,10,11. Contact your system administrator if you do not know which revenue numbers to enter. Start House Checks Using This informs the system, which order type to display the checks for when the House Checks button is depressed. Startup Order Mode The startup order mode is the order entry mode that you wish to have this station startup. If an employee enters their ID and has an order mode set (server setup), the order mode set by the server will override this. If you activate the Force Order Mode Prior to Select Item option, Flashpoint will force the employee to select the appropriate order mode before placing the order. Customer Video If you have a second monitor attached to the station and wish to use it as a customer display, you must turn this on. You must also setup the customer video through the Customer Video section of the system menu. Use $ On Check List box..etc. This allows you to change the currency that is displayed on all screens and printed information. Have This Station Send to Delphi Drive Thru Display If you are using the Delphi outdoor Drive Thu display and have the interface attached to this station select this. You will also be required to enter the COM port to which you have attached the display system. You must attach the Delphi display to the drive thru machine that is taking the orders. Only the machine that has the display system attached will send to the display system. Have This Station Create Delphi Drive Thru Log File If you are using the Delphi outdoor display and are having problems, you can turn this on in order to create a log file of the information. Only turn on if asked to by a TRIM-P.O.S. support representative. Auto Run Digital Sign From This Station If you have additional monitor(s) attached to the station and wish to use it as a menu board or play videos, you must turn this on. You must also setup the Digital Sign from the Digital Sign section of the system menu. This station does not Maintain Backup Data If selected this station will not backup the history files with closing. You should only select this if the station has limited disk space. Open all Background Executables as a Process Flashpoint runs many executables in the background (corporate interface, print spooling, caller id etc.). By selecting this option, the system will run the executables as a process and you will not see them on the Windows screen thus stopping employees from inadvertently shutting them down. Once selected, you will be required to use the task manager to shut down the executables. Station Name Use the station name for reference only. When setting up station specific settings, it will be easier to identify the correct station by the name instead of the station number

50 Tax Setup Select Tax Setup to setup all of your tax rates. To setup the Tax rates first enter the names of the taxes that you are setting up, second enter the actual tax rate. If there is an exempt base in your area, enter the exempt base amount. If you wish to setup the tax rates as a VAT (value added tax) touch the VAT box. If you wish to have the VAT amount displayed on, the customers check select Break Out. Note: when using multiple vat taxes on one item you will need to adjust the tax rates as follows. Add 100 to the first tax rate and divide the second tax rate by that number (this will give you the correct rate for the second tax rate). Add 100 to the second tax rate and divide the first tax rate by this number (this will give you the correct rate for the first tax rate) Example; if you have two tax rates, one at 5% and one at 10%, you would calculate the rates as follows: 5% tax rate 10% Tax Rate = / 110 = correct tax rate = % = / 105 = Correct tax rate = % If you only have one tax rate, you would enter the tax rate without any changes. Change VAT Tax to Regular Tax When Regular Tax is on Order If selected the VAT tax will change to a normal tax rate when an item with a normal tax rate is on the order, the price of the Vat item will not change. Example - If a small draft is $2.00 including tax and you add an appetizer to the check, the small draft will change to $2.00 plus tax. Note: If you have multiple tax rates on one item (as shown above) you may not use this feature, as the taxes will not generate correctly

51 Order Mode Exemptions By selecting this you may exempt an order mode from specific taxes. Exact Tax If selected the system will use the tax setup on the sales item instead of using a percentage. Any sales items using this tax will be required to have the amount of tax charged set. Use Tax Table If your state uses tax tables instead of a tax rate, select this. If set you must enter the tax table information under the Tax Table section of system setup. Tax on Tax If Tax #8 is set to tax on Tax the tax rate will be based on the entire check including taxes. Translate The translate option allows you to select the language that each station will display. Note: You must setup the second language before turning on this option. Once selected, and the station to setup is selected, the following will display: If you wish this station to display and print in the second language that you setup, select the Station Using 2 nd Language option, otherwise the station will print and display in English. Auto Gratuity The auto gratuity function, once setup, will add a gratuity to an order if the total number of seats reaches the number of seats entered here. The percentage for auto gratuity is the percentage of the check total that the system will add as a gratuity. The employee must use the seat numbers in dine in for this to properly work. If the auto gratuity amount is taxable, you must also set the tax rates

52 Backup Setting Flashpoint uses the backup password by Flashpoint to verify the employee has access to go into backup mode (runs when the network is not working correctly, see the Network restore section). Once selected, the following screen will display, allowing you to enter the appropriate password. If you are using Advantage Database Server, you must also set the path to the ads_cfg.exe. When you run in backup server mode, the system will automatically run the backup copy of ADS server. Setting up Bar Codes Flashpoint uses bar code setups to identify the different bar code types, as well as the location of the price embedded in the bar code. You must setup the following before entering any sales items that use barcodes. Selecting Bar Code setup will display the following screen. Standard Bar Code If you are not using the entire bar code (checksums, country codes etc. also in the barcode) for the item, you may omit these characters. Enter the number of characters over that the actual barcode starts. Below is an example of a barcode that you may have along with an example setup (if you are using the entire barcode enter 0 as the starting character and enter 99 as the ending character). Country Code Barcode Checksum

53 In the above example we have a country code at the beginning of the barcode, as we do not wish to use the country code we are going to enter 2 as the starting character over (the barcode starts at the second character over). If we were to use the country code, we would setup 0 as the starting character. We also do not want to include the checksum; therefore we are entering 11 as the ending character. If we were to use the remainder of the barcode, we could enter 99 as the ending character. It is suggested that, unless you require to omit the country code etc., that you include the entire barcode. When the Price is embedded in the Bar Code If the price is embedded in the barcode you must enter the number of characters over that the barcode starts at as well as the price. Below is an example of a barcode that includes the price. Barcode ( ) Price (02026) In the above example we would enter 1 as the starting character for the barcode and 7 as the ending character. We would also enter 8 as the starting character for the price and 11 as the ending character. Call Back Log The call back log is used along with the delivery/pickup modes to monitor discounts given to customers due to late deliveries, improper orders etc. To setup the call back log, select this option and the following screen will display:

54 You may add as many reasons for the discount as you wish, by selecting the Add button and simply typing in the reason from the following screen. The reasons will display when adding the discount (see the order entry manual), and will report. Once you have entered all of the discount descriptions, select the proper discount button you are using for reporting purposes. To select the discount touch the Sales Item for Pre Set % Disc. Or Sales Item for Pre-set $ Disc. Button and choose a pre-defined pre-set discount. Note: Only discounts setup as a predefined % or $ discount will display when selecting the corresponding button

55 The Maintain Call Back Log allows you to view the call back log (displays all discounts given as well as the customer and reason), and delete past log entries or just view the Card s/tender s If you are using the credit card interface you must first setup the station to use the interface (System Setup -> Cards. You must complete this on all stations that will accept credit cards. Note: If using the SRM, you cannot use the Global Credit card interface. Once you have selected the [Card s/tender s] option from the system setup screen, the following screen will appear; (Flashpoint will automatically display the card setup screen for the station you are on. You must setup the charge cards on every station.)

56 Flashpoint will automatically set the Credit Card Interface selection for you, depending on your license. If you have purchased a specific card interface and do not see that interface, simply update your license (System Setup-> License -> Update License) then return to this screen. If it is still the wrong interface selected, you will need to call your reseller to have it properly set. If you did not wish to purchase the integrated charge cards and instead just wish to record the charge card information, Flashpoint will select the Just Record Charge Cards option. The only setups required would be to enter the card/tender types you wish to accept, the employees can just enter all of their charge cards into the system at the end of their shift or during the downtime. If you have a fast food or retail environment and do not wish to display a tip line on the receipts, select the Do not Show Gratuity option. Note: You may have to set this in two other places. One later in the card setup screen (if using a Pin Pad make sure Prompt for Gratuity on Pin Pad is not checked), the second under Closed Service Check Setup -> Do Not Ask For Gratuity on Tender Screen (turns off prompting for gratuity on the tender screen even when entering cash). If you wish to use the credit card interface in the USA and have selected Mercury Payments as your Processor, you must enter your merchant id in the space provided under the Mercury Credit Card heading. You must also have either a Magtek Ipad (allows manual entry of card data, Debit and EBT) or a Magnesafe Card Swipe (credit card only, card must be swiped) at every station that you wish to accept credit cards. You can obtain the Ipads and Magnesafe card readers from Mercury Payments. If you wish to use integrated credit cards in Canada, and have selected Global Payments as your Processor, you should see Credit Cards thru Global Canada selected as the Credit Card Interface. You do not have to enter your merchant information if using Global, as the VX810 reader will automatically set the information for you. Contact Global Payments to obtain a Vx810 terminal. The Vx810 will connect to a serial port on the PC. Enter the serial port that you have connected the Vx810 to in the space provided under the Global Canadian Direct heading

57 If you wish the have the system pre-authorized a credit card when servicing a delivery, select Pre-Authorize Card on Service of Delivery. This will cause the system to prompt the order taker for the method of payment (card or cash) and verify the credit card if need be. If the employee reopens and adds to an order, the card will be re-approved. The driver would then finalize the transaction and add a gratuity upon returning from the delivery. Pre-Authorize card on Start new Bar Tab, if checked, will cause the system to preauthorize the customers charge card for the pre-defined amount set under Pre-Authorize Bar Tab for $ field, when a new tab is started. If the bar tab exceeds the pre-defined amount and the Re Pre-authorize when Bar Tab Exceeds flag is checked, the system will void the original pre-auth and re authorize the card for an additional amount based on the same setting. Example: If set to $50.00 and the tab reaches $51.00 the system will pre-authorize the card for $ When the order is closed the system will prompt for the payment information and adjust the amount of the card appropriately Note: These options are not available for all Processors, contact your reseller prior to purchasing the interface to see if this option is available for the Processor you wish to use. If using the tender screen to enter charge cards, you must select whether you want to Have the Tender Screen Capture only, Have the Tender Screen Pre-Auth and Capture or Have the Tender Screen Pre-Auth only. Note: With some Processors, including all Canadian Processors, only Have the Tender Screen Capture only will be your only option (the pin pad will prompt the customer for a tip). If you choose to capture only, the system will capture the credit card only and not allow the employee to enter a tip (fast food). If you choose to have the system pre-auth and capture, the system will prompt for the tip amount after the card has been swiped, and capture the card with the total amount including tip (table service/bar with a Cashier). If you choose to have the system pre-auth only, the system will pre-authorize the card leaving it open for the employee top add a tip at a later time (table service/bar with server banking). The system will print the number of slips entered under Number of Card Slips Printed with Authorization, every time the employee puts through a card. You should set this option to at least two (one for the customer to keep and one for the customer to sign and return to the server). If you are using a processor other than Mercury (USA) or Chase Paymentech (Canada), you will need to purchase and install a copy of NetEpay (contact your local distributor). You will also need to fill in the following fields: Merchant Id Enter your Merchant Id exactly as sent to you by the processor. Pin Pad on Com Port If using a Pin Pad (for taking Debit transactions) enter the COM port the pad it connected to. Pin Pad Terminal Id If your processor gave you a terminal Id for the pin pad enter it here, otherwise leave this blank Host or IP Address Enter the IP address of the station running the NetEpay software. If it located on the local station, enter

58 Merchant Language Select your language (English or French) Pad Type & Secure Device Only enter this information if instructed to. Prompt on Pin Pad for Gratuity If using the pin pad and enter this option, the system will prompt the customer for the gratuity amount on the Pin Pad (if available with your merchant). If using the credit card interface in Canada and wish to take credit cards for delivery, you may have to run two copies of the NetEpay software (one for use with the pin pad and one that allows you to hand enter cards right on the order entry screen). If this is the case, select On IP 9050 Canadian Only (one of the copies of the NetEpay software will be set to run on port 9050) and enter the second merchant Id and Terminal Id. Although you will end up with multiple accounts, you will save money by not having to purchase a pin pad for every station. If you are not using the credit card interface, add the card names that you accept in the top right of the screen (this will be what the system will prompt the employee with, when selecting a card type). If you are using the credit card interface, the system adds the card names automatically as you accept a credit card type. You may also add additional payment types (check etc.) in the same area. If you are accepting gift cards through your processor, enter the appropriate information in the space provided (If you are not accepting gift cards on this station select the Do Not Use Gift Card Interface On This Station option). If processing gift cards through Mercury Payment Systems you must swipe the card on the Magtek Ipad and must check off the option Gift Card with Mercury. The Use Extended Interface is reserved for custom gift card interfaces. Cash Drop Log The cash drop log is a log that displays the cash drops and total employee to drops done throughout the day. Before Flashpoint records any of the Cash Drop Information, the stations must first be setup correctly. Once you select the Cash Drop Log, the following screen will appear: Enter the number of days that you wish to store the cash drop information (if you enter 0 no information will be stored). Check Stub Advertising The Check Stub Advertising Setup allows you to type in any advertising that you wish to print at the bottom of the closed check

59 Setup Closing Report Once you select Setup Closing Report, the following screen will display allowing you to setup the layout of your full size Total for day (Z) report. Corporate / Local Card Batch Must Balance - If you are using the one number system in conjunction with credit card authorization, select this option. If you select this option the store

60 will not be able to close out the day, unless the cards stored at corporate match the totals of the cards stored at the location. If they do not balance, you will need to re-sync the corporate cards (see the one number manual). Detail Checks - If selected, the checks report will print with closing. The checks report allows you to view/print the list of checks (closed and open) for the day. The report will display the reference number, the time the check was started, the employee that rung in the check, the time the check was closed, the employee that closed the check as well as the total of the order and any driver times (if applicable). Detail No Sales Every time a manager or employee uses the no sale button to open a cash drawer (without first closing a check) it is stored in a log file. You can have the log file printed with closing by selecting this option. Detail Paid outs - If selected the system will list all paid outs entered on the closing report. If not selected, only a total for all paid outs will be printed. Include Wage Cost - If selected the daily wage cost will be added to the closing report. Include Wage Cost Log - If selected the daily wage cost log (a log file recording every time the wage cost report was run along with the totals at that time) will print along with the closing report. Detail Charge Cards - If selected, the system will list all individual charge cards on the closing report. If not selected, only a total for the charge cards will print. Credit Card Interface Full Size Report The credit card interface report is a full size report that prints the masked card data, and card totals for all cards entered during the day. Include Average Covers - If selected, the average covers will print for all order types. Detail Discounts - If selected all discounts entered will print on the closing report. If not selected only a total for the discounts will print. Detail Deletions - If selected all serviced items deleted will print on the closing report. If not selected only a total for the deletions will print. Detail Sales by Major Category - Reports on Sales by the Major Category. Detail Sales by Minor category - Reports on sales by the minor category. Detail Counters Reports on the number of items sold by the category. Detail Coupons - If selected all coupons entered will print on the closing report. If not selected only a total for the coupons will print. Print With Closing - If Selected the Total Day report will be printed automatically to the full size report printer, when the day is closed out. If using the corporate software, you must turn this option on if you wish to receive the corporate pdf file

61 Keep Non Resettable Grand Total (print with closing required) - If selected the system will keep a continuous total and print it on the report Do Not Allow Closing With Open Checks If selected, Flashpoint will not allow you to close out the days sales without first closing all open checks. Closing Report By Concepts and Shared Concept If selected, the closing report will break down the sales by the concept (see setting up concepts for more information). Use this option if you have more than one concept in a location (KFC and Taco Bell etc.). If this option is note turned on, Flashpoint will not use concepts. If turned on be sure to have all of the sales items set to concepts, otherwise they will not be displayed in order entry. Report on Refunds Prior to Total Sales If selected, Flashpoint will print a report that includes all refunds done during the day with the daily sales. Shared Concepts When using concepts, you have the option of setting up shared concepts. Use shared concepts when multiple concepts use the same item. Ex If I have an A&W and a KFC, but both concepts share the beverage sales, I could create a third concept called beverages and share the concept with the others. On the closing report, the system will automatically split the beverage sales equally between the concepts sharing it. To setup your shared concepts highlight the concept that is to be shared then select the Add button to add the concept(s) that are sharing it. If setting up our example above, highlight the beverage concept then add KFC and A&W in the shared with column. Setting Up Concepts When using concepts, you can use this option to setup the concept names (this option is the same as selecting Concepts off of the main system setup screen). Once selected, the following screen will display:

62 To add a new concept, simply click on the Add button (under the Concept list) and enter the concept name. Once added, highlight the concept name and click the Add button (under the Includes Category list), and add the major categories that belong to the concept. Example; If I have a KFC and an A&W, I would add the concepts KFC, A&W and Beverages (used for shared concepts). I would then add all of my KFC specific categories (chicken, salads etc.) to the KFC concept, all of the A&W specific categories (burgers, etc.) to the A&W concept and add all beverage categories to the beverage concept. Process Day Parts Reports If selected, Flashpoint will print any Day Part reports that have the Print with Closing Flag selected. Go To Inventory Variance If selected, Flashpoint will display the Inventory Variance Report Screen when closing the days sales. From this screen, the Manager may enter the entire Inventory for the day. Go To Deposits If selected, the deposits screen will display when the sales are closed. Any deposits already entered during the day will be already on the deposit screen. Go To Edit Time Clock If selected, the system will display the edit time screen when closing the day s sales. From this screen the Manager will be able to check all clock in and out times prior to closing. Execute Daily Variance If selected, The Daily Variance screen will display with closing allowing the manager to enter the stock for all of the items that you have setup as Daily Inventory Items (under Inventory). Go To Record Waste If selected, the Waste screen will display when closing out the day s sales. From this screen, the Manager may enter all of the wasted products for the day (used for inventory). Print Daily and Weekly Doc If selected, the daily and weekly doc reports will be automatically printed when the day s sales are closed out (the weekly will print at the end of the week period only). Print With Closing Check Printer If selected, the Total Sales for the Day report will print to the local check printer, once the sales are closed. Detail Tax Exemptions If selected the system will print the detailed tax exemptions on the report along with reason and card number. Detail Refunds If selected the system will print each refund issued on the closing report as well as the grand total for all refunds. If not selected, the system will only display the grand total for all refunds. Detail House Charges - If selected all house charges entered will print on the closing report. If not selected only a total for all house charges will print. Print Remote Inventory If selected the system will print the remote inventory report when

63 the day is closed. Print Remote Inventory with Costs If selected the system will print the remote inventory report along with the costs for the remote inventory when the day is closed. Export Quick Books Pro With Closing If selected, the system will automatically create an.iif file, which you may import into Quick Books Pro. The file created will be called E{date}.IIF and will be in the {server drive}\flash\export directory. Another, and easier, way to export the data would be to do it through the Reports->Export to Quick Books Section. Print Gift Card Report If selected, the system will print the gift card report along with the closing report. The gift card report reports on all outstanding and redeemed gift cards along with the card numbers. Print Inventory Daily and Weekly Doc With Closing If selected, the inventory daily and weekly doc reports will be automatically printed when the day s sales are closed out. Generate Tomorrows Projection If selected, the system will generate the projection report for the next day (see the projection report under the report manual). Close Service Check Setup One the close check setup button has been selected, the following screen will appear allowing you to setup different functions for the closed check and serviced check. Printer Names on remote printers If selected, the remote printers will include the name of the printer printed to. This is handy when using multiple print areas in the kitchen. Sort & group on service If selected, all items that are the same and have the same modifiers will group on the remote

64 printers. Items and modifiers will also sort in the course order on the chit. Group Discounts on Check If you have created discounts by the category, and call multiple discounts from one (one discounts only discounts food, then calls a discount that discounts beverages), this is an important option. Once set, all called discounts will group on the check and print as one. Do Not Print Non Priced on Check For If you do not wish to print non-priced items on closed checks, for certain order types, select the order types to not print the non-priced items. Print Bar Code on Service of If selected, the system will print a bar code on the bottom of the serviced checks. During order entry, the cahier will be able to quickly close the checks by selecting the Print by Bar Code option then scanning all of the bar codes for the checks. Note: you must be using the Epson thermal printer in order to use this function. Print in deli mode If activated on one or more of the remote printers, all items printing to the remote printer will have their own kitchen chit. Ex. If the employee rings in five different sandwiches on one-bill, five different chits will print to the kitchen, each with one sandwich on them. Printing by the seat If activated on one or more of the remote printers, all seats printing to that printer will have a separate chit, and the customer # as well as total # of chits will also print. For this to work you must disable Autofire, deferred orders and Web orders on all stations as well as NOT turn on printing in deli mode.. If you select the Use Cover Entered for Average Cover and are printing by the seat, Flashpoint will print the number of customers entered on the chit instead of the number of seats. Setup For 2 nd copy of Customers Receipt If you want a second copy of the customer receipt, select the order modes that you wish the second copy to as well as the spool to send the second copy. If you only want one copy, leave the printer setup on that order mode blank. Print Bitmap Logo on Check If your printer has the capability of printing bitmaps and a logo is setup in the printer you can turn this on to print your logo at the top of the customer s receipt. The Maximum size of the bitmap cannot exceed 5 in width and 2.6 inches in height. Print Bitmap Coupon on Check If your printer has the capability of printing bitmaps and a coupon is setup in the printer you can turn this on to print your coupon at the bottom of the customer s receipt. The Maximum size of the bitmap cannot exceed 5 in width and 2.6 inches in height. Count Seats / Enter Cover for Average Cover This allows you to set the way you wish to record the number of customers on a check. If you select Count Seats for Average Cover Flashpoint will count the number of seats that are on the check to calculate the cover (Using the seat1, seat2 etc. buttons to ring in each seat). If you select Enter Cover Flashpoint will prompt the order taker for the number of customers

65 on the check. If using fast bar mode when this is set to Enter Cover, Flashpoint will count fast bar orders as one cover. If you select the Use Cover Entered for Average Cover, and are printing by the seat (see above), Flashpoint will print the number of customers entered on the chit instead of the number of seats. Set Promotional Window to call Once with Close Check /Service Check/Both If a window is set here, the window will display when the employee selects the close/service check button. The employee can then re-select the close/service check button a second time to physically close the check. Use this option for promotions or up-selling to be sure the order taker asks the customer if they would like something from the window. Round to the Nickel With many countries getting rid of the penny, this is a very important option. Once set, all checks will round up or down to the nickel. Print Course # If turned on, the system will separate the courses on the remote printers and print the course number above each one (you cannot have Autofire, deferred orders or Web orders activated if using this feature). Print Separate Checks for Pickup and Delivery If activated, and you place a pickup or delivery order with multiple seats (customers), the system will print a separate receipt for every customer and split the delivery charge between the customers. As this is a terminal specific setup, you must activate this option on every station that you wish to use it. Do Not Ask for Gratuity on Tender Screen If you are not using the credit card interface and wish to turn off Flashpoint from asking for the tip when entering a charge card, select this option (terminal specific). Have House Check Screen ask for Employee Id If using you are closing checks to a server id, but wish to allow drivers to also close checks on this station, select this option. Once the driver selects the house check button, the system will ask for his/her id and will close the checks to him. Once the employee exits the house check screen, the system will revert to closing to the server ID. Default Print to False on Tender Screen If checked off, the system will not check off the Print box on the tender screen by default (will not automatically print a receipt, if a receipt is required the employee will have to check the Print selection). If you wish to automatically print a receipt, do not select this. Do not sort by Seat / Customer on Screen If selected, the system will show the entire check on the order entry screen instead of just the current seat. Set Serviced Items to Closing Employee If set, the employee that closed the checks will be responsible to declare all tips, if not set the

66 employee that serviced the order would declare the tips (8% of order). Do not reverse sort course Normally the system will reverse the courses when printing to remote printers for pickup and delivery (higher courses first lower last), this is because higher course items usually take longer to prepare. If you wish to have the system print in order of lowest to highest, select this option. Enter Maximum Amount Allowed without Manager Override If you wish to force a manager to verify orders over a certain value, enter a value here When the server tries to service a check over the value entered, the system will inform them they went over the maximum allowed. The manager can then enter their id and either allow the order to go through in the employees id, allow the order to go through in the manager name or deny the order. This is a great feature for fast food, retail and one number locations. Close Service Check (2 nd Screen) Once you have selected the finished button from the close service check setup screen the following screen will display allowing you to setup the prompt times. The quoted times are set by touching the check (employee must be setup to set quote times when touching check) and entering the amount of time each order mode is currently taking to prepare. The system will then take that time, add it to the current time and display the time that the employee should be informing the customer that the order would be ready. If you wish to have a message come up, when the employee services the check, that includes the total of the order and the time it will be ready, select the order modes that you wish to have the quoted times display for under the prompt quote time and price with service heading. You

67 may also enter custom text to display beside the time and price under the total text and time text headings. If you wish to also have the quoted time printed on the customers check you can do so by selecting the order modes that you wish to have the quoted times print for under the show quote time on check heading. If you wish to turn off the printing of frequent customer points on the customers check, select the Do not Print Frequent Customer Points on Check option. Selecting the Show Total Orders on Check will cause the total number of orders that a customer has made to print on the pickup and delivery checks. Selecting the Show Total Orders on Remote Print will cause the total number of orders that a customer has made to print on the kitchen/bar printer along with the customers order. Concepts Use the concept button to setup all of your concepts; this is the same as the setup concept function located in the Setup Closing Report section of the manual. Corporate Data Sync If you are using the corporate software, you must setup the upload data before sending or receiving from corporate. Once selected, the following screen will appear. If you wish to export any data to corporate you must select the data to export as well as the host IP Address and Port # to send the data to. You must also set the DataSync Timing (sets

68 how often Flashpoint checks for file changes). The file formats for the exported data are documented in the Exported File Formats manual. When using the corporate datasync, all closing reports will also be exported in.pdf format and placed in the \trim-pos\flash\bin\export folder, ready to be uploaded to corporate. Export Purchase Orders when Placed If selected, the system will export the purchase orders as soon as it generates them under the inventory section. Export Inventory with Closing If selected, the system will upload the inventory export to corporate when the days sales are closed our. Export General Ledger Entry Daily If selected, the system will send the general ledger entry for the day to corporate when the day s sales are closed. Generate Accountants Pay Period Report With next auto change Pay Time Clock Report If selected the system will export the Accountants pay period report once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock). Generate Weekly Minor Pay Period Report Export with next auto change Pay Time Clock Report If selected the system will export the minor pay period report once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock). Generate Weekly Minor Pay Period Report Summary Export with next auto change Pay Time Clock Report If selected the system will export the minor pay period report summary once the system automatically changes to the next pay period (setup under system setup - >Auto Advance Time Clock). Generate Weekly Time Export with next auto change pay time clock period If selected the system will generate the weekly time clock export, once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock). Generate Weekly Time Clock report Export with next auto change pay time clock period If selected the system will export the weekly time clock report, once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock). Generate Weekly Hours Worked Time Clock report Export with next auto change pay time clock period If selected the system will export the hours worked report, once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock). Generate Weekly Minor Hours Worked Time Clock report Export with next auto change pay time clock period If selected the system will export the Minor hours worked report, once the system automatically changes to the next pay period (setup under system setup - >Auto Advance Time Clock). Generate Weekly Driver Time Export with next auto change pay time clock period If selected the system will generate the weekly Driver out time export, once the system automatically changes to the next pay period (setup under system setup ->Auto Advance Time Clock)

69 Generate Daily Time Clock data With Closing If selected the system will automatically export the Time clock data when the day s sales are closed. Once generated it may be setup to export to corporate automatically, or left for corporate to download. Generate Time Clock Driver out Report With Closing If selected the system will automatically calculate the Time clock driver out report when the day s sales are closed out. Once generated it may be setup to export to corporate automatically, or, left for corporate to download. Generate Pick Up & Delivery Customer Total Purchases with Closing If selected the system will generate and send the customer purchases for the day to corporate when the days sales are closed out. The Pickup and delivery customer Export will only include customer s, who made a purchase on the individual exported day s sales. If there are no delivery or pickup orders for the day, the file size, when generated for corporate, will be zero. This ensures that the files go to corporate even if they are empty. Generate Pick Up & Delivery Customer Detail Purchases with Closing If selected the system will generate and send the customer detail purchases for the day to corporate when the days sales are closed out. The detailed purchases include all items that the customer ordered on the day. The Pickup and delivery customer Export will only include customer s, who made a purchase on the individual exported day s sales. If there are no delivery or pickup orders for the day, the file size, when generated for corporate, will be zero. This ensures that the files go to corporate even if they are empty. Print Today s Time Totals If selected, the system will automatically print the time totals for the day with closing. Generate Daily Data with Closing The daily data export includes all of the sales for the day in a comma-delimited format. If you wish to export the file at the end of the day, select this. Send Exceptions If selected the system will export all of the data required to make the exceptions report with closing. Remove all spaces from exports If selected, the system will remove all spaces from the exports making the export files smaller. Do not export 0 totals If selected, the system will not export anything without a total Use field separator [, ] or [,] Select the field separator that you wish to use for the exports. If you select [, ], all fields in the export will be in brackets and separated by commas, otherwise the field will not be in brackets (but still will be separated by commas). Return Yes / No as [Yes / No] or [1 / [nothing] Select the method that you wish to have Flashpoint export the Yes and No answers. If you select Yes / No the selections will be exported as yes or no, otherwise they will be exported with a 1 if it is yes and, if no, a [space]. Host IP/Backup IP Address and Port # The IP address and port # of the Data Sync server and backup server. Station # to execute Client Data Pump on Enter the station # that will be running the data

70 pump software. The data pump software sends and received data from Corporate and initiates changes based on the data. Datasync timing interval in Minutes Enter the number of minutes you wish to wait between checking for uploads/downloads. Entering too small a number will cause the station to slow down, entering too large a number will cause too much time to elapse between menu changes and new setups being ready to download and actually being implemented. Customer Maintenance If the Customer Maintenance button is selected a screen will display allowing you to search for the customer to edit. You have the option of searching for the customer by name or searching for the customer by phone number. Once you select the customer, the following screen will appear. To edit any of the information, touch the white portion of the information that requires changing, then type the correct information. You also have the option to delete a customer. The Customer Data shows the purchase history of the customer. Customer Information may be entered / changed by touching the appropriate line and typing in the proper information. If you wish to change/add a new street to the customer info, you must touch the street button and select the appropriate street from the list. Daily Doc The daily doc setup allows you to setup the details as well as the order you wish to see them on the daily doc report. Once selected, Flashpoint will display the following screen:

71 Each line of the daily doc will appear on the setup screen along with the order that it will appear on the report. If you wish to change the order on the report or hide a total from the report, highlight the item and press the edit button to display the following screen: To change the order on the report simply enter the number in the order field. To hide the line on the report, select the Hide this item option. Although most totals are straightforward, the Total Hours Paid will not match the hours for the day. This is a custom total and works as follows: The first thing done is the software takes the net sales and divides it by the labor (dollar value) getting the average income paid per dollar in wages. It then takes the total labor (in dollars) and divides it by the total above. I will use the following as an example: Net Sales = $ $ Labor = $ / = (for every dollar spent in wages, you brought in $6.29 in sales) $ / = (Because you spent $ in wages and every dollar in wages = $6.29 in sales the total hours paid were (it would take $6.285 in sales for the sales to equal the wages for the day)

72 Dialog Design Dialog design allows you to change the available options and layouts of all the dialogs (windows that appear on top of the main screens); you can accomplish this by selecting the small monitor option in the top left corner of the dialog. This option allows you to setup whether each station will have it s own custom dialogs or if all stations will have the same dialogs. Report Periods The Report Periods are the periods that you wish to have your reports based on, select this option and the following screen will display: Use Calendar Periods - If selected, the system will base the reports on calendar periods. You must also select the day of the week that you wish to start the week on as well as the first calendar month of your fiscal year. Add Year Starting Date - If you are not using calendar periods, enter the first day of your fiscal year. You can enter the first day of as many years in advance as you wish. The system will use this date as the start of the year. The record as year is used when you have your year stating date beginning in the previous year, if this happens, enter the actual year that you are entering. Ex if in 2006, your years starting date is 12/30/05 you would enter 2006 as the Record as Year. # Of Days in week - If you are not using calendar periods, enter the number of days in your week. # Of Week s in Period - If you are not using calendar periods, enter the number of weeks that are in one period. The system will automatically calculate the number of periods in your fiscal year based on the data entered above along with the next years starting date. Regenerate History - If you change your starting day or the way your periods work, you can

73 regenerate your history files to match the new setting using this. Once selected, the system will go through the entire history file and regenerate the periods (depending on the size of your history file this can take a very long time, It is recommended that you run this on the server immediately after a days close). Validate Range - The validate range function is a great tool to validate the week/month number for your fiscal years. To use the validate range function, simply highlight the year to validate and the ending week, month and year for that date will display. Declared Tips The declared tip percentage is the percentage of Dine in sales that the employee is expected to declare for income tax purposes. From the percentage entered here, the system will be able to inform the employee the expected amount of tips when he/she enters the tips into the system. If you require employees to tip out to different places, enter the Description of the tip out as well as the % to use for the tip out. The system will print the required tip out amounts onto the bottom of the employees closing report. The system basis the percentage to declare on the total sales entered for the day (all sales entered by the employee whether closed by that employee or by another employee). From the declared tips setup screen, you may also set whether you wish to base the amount expected to declare to on Sales tips or sales cards, room charges and house charges

74 Delivery Setup The delivery setup screen allows you to change the delivery charge setups as well as how you pay your drivers. Print Street Name Only on Preparation Printers If selected the system will not print the full address onto the preparation printers, instead will print just the street name and quadrant that the delivery is going. Using this method stops drivers from taking a delivery without physically closing the check. Default Delivery Charge The Default Delivery Charge is the Delivery Charge that the system will use if there is not one setup on the quadrant. Delivery Charge Tax Rates If Delivery Charge is taxable in your area, select the applicable tax rates. You must use the same tax selections, as the sales items on the order, do not create a tax just for the delivery charge. Minimum Order Required The Minimum Order Required is the $ amount that the customer must spend to have the order delivered. If the amount of the order is not greater or equal to the amount of the Minimum Charge, then the system will bump the amount of the order to the Minimum Order Charge. Minimum Order Tax Rates If the Minimum Order Charge is taxable in your area, select the appropriate tax rates. You must use the same tax selections, as the sales items on the order, do not create a tax just for the Minimum order charge

75 Phone Prefix You may enter in your phone prefix numbers as well as surrounding area codes (if applicable). When the employee enters a phone number for a pick up or a delivery they have the option of selecting one of these buttons to quickly enter the prefix. Pay Driver Delivery Charge If you pay your driver the delivery charge from the deliveries that he/she has taken select this. Deduct Drivers pay From Daily Totals If you wish to pay the drivers by the night, you may deduct the pay from his/her Daily Report. Otherwise, you may do a report on his/her pay and add it to the payroll. Number of Last Orders to Display After a while the system can slow down when displaying customer s previous orders, by setting the number of previous orders to display, the system will speed up dramatically. Percentage Paid to Driver If you pay your drivers a percentage of the total amount of the delivery, enter in the percentage rate that you pay. Bonus Paid to Driver If you pay the driver a bonus for each delivery enter in the bonus amount. Cash Drop Driver with Return from Delivery in Dispatch If you are using the driver dispatch feature and wish to have your drivers pay for their deliveries as soon as they return, select this option. When a driver returns from his/her deliveries the system will automatically display the amount the driver owes and reset their totals for the next set of deliveries. Free Delivery after Purchase Of If you wish to not charge for the delivery if the customer s order is over a certain amount, enter that amount here. Once the order reaches the pre-set amount, it will clear the delivery charge off the check. Maintain Customer Totals If you wish to keep an ongoing total on your customers purchase history, select this option. Keep and Recall Customers Last Orders If you wish the system to keep track of the customers previous order, select this. If selected the system will display the customers last order (once the customer has been selected) and give the employee the option of reordering the order. Setting up MapPoint to run with Flashpoint Before using the MapPoint software with Flashpoint, you must first setup your quadrants within MapPoint. Once MapPoint is installed simply zoom in so you can view your entire delivery area then click on the example of a delivery area. button to go into freeform drawing mode. Below is an

76 While in this mode, draw around the first delivery quadrant ending at the exact point you started. Once you have finished, click on the button and select a color for the area. The map should look similar to below. Next, draw the rest of your quadrants in the same manner as above. Note: be sure that the lines for each quadrant are close together, as any spaces will create an additional quadrant. When the map is completed, it should look like the following

77 You have now completed making the map. The last step is to save the map to a file and setup the remainder within Flashpoint. Setting up the MapPoint Interface In order to use the MapPoint interface you must first install the MapPoint software and setup your quadrants and delivery areas through MapPoint (see above). Once setup and saved, you may attach the MapPoint file to Flashpoint. Once the Setup Quadrants/MapPoint button is selected, the following screen will display. The fist step to setting up the interface is to select the location map. This is the file that you saved from the MapPoint software. To select the MapPoint file, simply select the Set Location Map button and click on the location and name of the appropriate file

78 Setting the Quadrant Names / Delivery Charges - Once the location map is selected, Flashpoint will automatically import the quadrants (based on the areas selected in the MapPoint software). You may change the name and delivery charges for the quadrants by clicking on the quadrant and selecting the edit button. Type in the quadrant name and enter the delivery charge for the quadrant. If you do not enter a delivery charge, the system will use the default delivery charge that is setup under the Delivery setup main screen. The final steps to setting up the MapPoint interface is to set the country code (enter 244 if in the USA and 39 if in Canada). Enter the amount of time to allocate for every stop that the driver makes (the amount of time that a driver should take when at the location), whether to base the speeds in Kilometers or miles, and if you wish to show the customers information on the map printed for the driver (if not selected just the address is displayed). The starting and ending point for the Map is the physical address for your location. Setting up the Default City and Zip/Postal Use the default city and Zip/postal setup when delivering to multiple cities. When entering a new customer, the employee simply enters the zip code and the system will automatically select the city. Once you select the setup button, the following screen will display showing all the default cities previously setup. To add a new city select the Add New button, to edit an existing city highlight the city and select the Edit button. If you wish to delete a city previously setup, highlight the city and select delete. Once you have selected the Add or Edit button the following screen will display

79 Enter the city name, the state/province and the first 3 characters of the zip/postal. System Using Zip Code/Postal Code If this option is set, the system will only display customers that are in the zip code/postal code that the employee enters when setting up a new customer. You can then import all of your customers using the Postal Code Import, all customers in the area will be pre-set, and the employee will just need to attach the customer to their phone number. Postal Code Imports If you have purchased a postal code import from Canada Post, you can use this import to set your delivery areas by the postal code. To setup the postal code import, select the Process Postal Code Import Button. Once you select the Process postal code import button, the following screen will display: Processing an Import The main step to setting up the postal code imports is to complete the actual import of the postal codes, to do this simply select the Process Import button. Note: If you would like Flashpoint to automatically assign delivery quadrants during the import, select the Assign quadrant numbers with import option (automatically assigns a new quadrant to every postal code imported) before running the import. Once you have selected the process import and picked the import file from the windows dialog, the following screen will display:

80 The system will go through the postal code import and display every postal code that has yet to be imported or excluded. To select the store number that the postal code will be set to, simply enter it in the available field, enter the delivery quadrant (if not auto assigned), and select the Add To Store Postal Lookup button. If the postal code does not belong to any store, select the Exclude from Import button so the postal code does not prompt for a store number the next time you run the import. You can quit from the import screen at any time by selecting the Quit from Import button. If you quit, the system will still save your changes and the next time you run the import all of the postal codes that have not previously been imported or added to the exclude list will prompt you. Edit Excluded Postal Codes While running the import, you have the option of excluding postal codes. If selected, this will add the postal code to the exclude list and will not prompt for the postal code for the next time you run the import. If you wish to remove a postal code from the exclude list, so that you can re-run the import and have the option of setting it up, select the Edit Excluded Postal Codes button. Once selected the following screen will appear:

81 If you wish to delete a single excluded postal code from the list, highlight the postal code and select the delete button. If you wish to completely empty the exclude list, select the empty file button. Reset Import Postal Codes The reset import postal codes function allows you to delete postal codes from both the exclude and imported lists from one screen, or clear the entire import and start over. Once selected, the following screen will display:

82 To delete a single postal code from the list, highlight the postal code and select the delete button. To empty the file so you can completely start over, select the empty file button. Caution: Once you have emptied the file, the only way to restore the information is to start back at the beginning and re-run the import. Edit Streets Use Edit Streets used to edit the street information and delivery charge after it has been imported. Once selected, the following screen will display:

83 To change the delivery charge on a specific street, highlight the street, select the Set Del Chg button and enter the new delivery charge (Note: If no delivery charge is set the system will use the default delivery charge setup under delivery setup). If you wish to change the street information, highlight the street and select the edit screen, once selected the following screen will display: To change any of the information simply put the cursor in the space provided, and update the field. Exchange The set exchange button will display the following screen allowing you to enter the equivalent value to your current currency, in order to base the exchange amount on (EX. If it takes $0.65 USD to make $1.00 Can. and the base currency is in Canadian dollars, enter 0.65). Once setup and the employee selects the exchange button under the tender screen, the system will display the correct amount due based on the currency

84 Web You can use the web button to setup your location for use with online ordering. For detailed information, see the Setting up your location for online ordering manual. Export to Quick Books Pro Once selected, the following screen will appear allowing you to setup the export from Flashpoint to Quick Books. Import Account s - The first step to setting up the export is to import your accounts from Quick Books. To do so Export a listing of your accounts from Quick Books Pro. Once exported you may select the Import Account s Button and select the name of the file exported from Quick Books. Add/Edit/Delete Account - Once the accounts have been added you may delete accounts from the list, edit the account names or add a new account by using the appropriate buttons

85 Tax - Once you are finished with the accounts you may setup the accounts that the taxes brought into the system will be charged off to in the bookeeping. Once selected the following screen will appear allowing you to associate the tax accounts in Flashpoint to the tax accounts in the bookeeping package. Vat Tax (Back Out Account) - If you are using Vat Taxes you must enter the Back Out Accounts for the VAT tax. Once selected the following screen will appear allowing you to associate the VAT tax accounts in Flashpoint to the Vat tax accounts in the bookeeping package. Paid Outs - Once Paid Outs has been selected the following screen will display allowing you to set the relation between each paid out type and the accounting software

86 Set Allows you to set the relation of the currently highlighted paid out type. Set All If all paid out types get posted to the same account select the set all button and then the account for the paid outs. Major Categories - Once Major Categories has been selected the following screen will display allowing you to set the relation between each major Category and the appropriate accounts in the accounting software. Set Allows you to set the relation of the currently highlighted category. Set All If you post all categories to the same account select the set all button and then the account for the sales. Charge Cards - Once Charge Cards has been selected the following screen will display allowing you to set the relation between each charge card type entered into the system and the appropriate accounts in the accounting software

87 Set Allows you to set the relation of the currently highlighted charge card type. Set All If all charge cards get posted to the same account select the set all button and then the account for the charge cards. Charge Card Tips - Once selected the following screen will display allowing you to set the relation between the tip discounts amounts (percentage taken off of the employees charge card tips to offset the charge card fees), and the accounting software. Deposits, Other Income, Cash +- Once selected the following screen will display giving you access to set the relation between the accounts in your accounting software and the following fields in Flashpoint: Other income entered into the deposit screen (oil pickup etc.), deposits entered through the day, card deposits made during the day, the card deposit clearing account, and the cash over and short for the day. House Charge - Once selected the following screen will display allowing you to set the relation between the house charge amounts (payments as well as charges), and the accounting software. Flashpooint will keep track of the individual house charge accounts for you. You just need to setup a general account for all charges

88 Discounts - Once selected the following screen will display allowing you to set the relation between the discount amounts (employee discounts, senior discounts etc.), and the accounting software Certificates - Once selected, the following screen will display allowing you to set the relation between the Certificates (sold and redeemed) and the accounting software. Coupons - Once selected, the following screen will display allowing you to set the relation between the Coupons redeemed in Flashpoint and the appropriate accounts in your accounting software. Refunds- Once selected, the following screen will display allowing you to set the relation between the Refunds issued in Flashpoint and the appropriate accounts in your accounting software. Export Path & File Name - The export path and file name is the location that you wish to place the exported file into and the name of the file. Order Modes - If you are exporting your data by the order mode instead of by the categories,

89 enter the relation of each order mode you use with the appropriate accounts in the accounting software. Export Sales By- Select the method you wish to export your sales (by the category or by the order mode) Export To- If you are using Quick books pro to import the data select Quick Books Pro and the data will be exported in a Tab delimeted format (each field is seperated by a tab), otherwise select Comma seperated and the data will be exported in comma seperated format (each field seperated by a comma). Gift Cards The gift card setup screen allows you to setup the expiry date and view open gift cards. You would go into this screen when using the local gift card function. If you are using gift cards through the credit card processing, you must setup this information through them. If you are using the corporate gift cards, you must select the corporate gift card option to setup the gift cards. Once selected, the following screen will display allowing you to setup the expiry date for the gift cards. Note: you should check with your local laws before setting the expiry date on a gift card. Enter the number of months that the gift card is valid (example 12 months). After the specified number of months has passed, the gift card will no longer be redeemable. If you wish to view / delete all outstanding gift cards, you may do so by selecting the Edit Gift Cards button

90 The gift card screen displays all valid, outstanding gift cards along with the issue date for the card, the dollar value that the card is valid for, and the amount of the redeemed card and the balance of the card. If you have any invalid card, you can delete the card by highlighting the appropriate card and selecting the Delete button. Caution: Once deleted, you cannot retrieve the card. Corporate Gift Cards The Gift Card Socket program connects to the corporate port runner(s) to check balances of accounts and update the gift card accounts at Corporate. Once you setup the ports in the corporate gift card setup, the system will automatically use the corporate gift card function instead of the local gift cards. To setup the IP and Port for connecting to Corporate complete the following setups. Select system setup - > Corporate Gift Cards to display the following screen; Enter the IP address where the Main Port runner is located (see your system administrator to obtain this information). This is the dedicated IP address given to you by your Internet provider. The Main Port number is the port to which the location will be accessing to update the card information at corporate, this port number should be the same as the one setup under the setup Ports section of the Setup for Corporate Controller. Once the Main IP and Port number is setup, you must then setup the Backup IP and Port. Corporate Frequent Customer The frequent customer socket program connects to the corporate port runner(s) to update customer accounts and check point status at corporate. Once you setup the ports in the corporate frequent customer setup, the system will automatically use the corporate frequent customer function instead of the local frequent customer. To setup the IP and Port for connecting to Corporate complete the following setups. Select system setup - > Corporate frequent customer to display the following screen;

91 Enter the IP address where the Main Port runner is located (see your system administrator to obtain this information). This is the dedicated IP address given to you by your Internet provider. The Main Port number is the port to which the location will be accessing to update the card information at corporate, this port number should be the same as the one setup under the setup Ports section of the Setup for Corporate Controller. Although you can have all stores go to one Port, we suggest that you do not have more than 10 stores controlled by one Main Port Runner (you can have multiple port runners running on the same corporate machine). Once the Main IP and Port number is setup, you must then setup the Backup IP and Port. Maintain History Data History data is stored indefinitely; allowing you to run history reports from the first time you uploaded data. If you require deleting old history data, you may do so using this function. It is very important that you are careful using this function after data is deleted it cannot be restored. Once you select the History Data button, the following screen will display:

92 History files are stored with detailed (holds entire check file for every day), daily (holds summarized daily totals for sales mix reports), weekly (holds summarized weekly totals for sales mix reports) and yearly (holds summarized yearly totals for sales mix reports) as well as by the location or all locations, all of which are stored in separate files. To clear out history data choose from one of the following methods: Clear Detailed History up to and Including Date This allows you to clear the detailed history data up to and including the date entered (the date must be entered as MM/DD/YY). Once you enter the appropriate date, select the Clear Detailed Now button under either the Master Data Set (clears the data for the master data set which holds all locations totals) or the By Locations sections (holds data for individual locations). If you choose to delete the data from the master data set, the corporate software will display a confirmation box and, if yes is selected, will completely delete the data from the master data set. If you choose to delete the data from the locations data set, the corporate software will allow you to enter the locations to delete the data for (allows you to select all locations or a range of locations) then will display a confirmation box and, if yes is selected, will completely delete the data from the selected locations data set. Clear Daily History up to and Including Date This allows you to clear the daily history data up to and including the date entered (the date must be entered as MM/DD/YY). Once you enter the appropriate date, select the Clear Daily Now button under either the Master Data Set (clears the data for the master data set which holds all locations totals) or the By Locations sections (holds data for individual locations). If you choose to delete the data from the master data set, the corporate software will display a confirmation box and, if yes is selected, will completely delete the data from the master data set. If you choose to delete the data from the locations data set, the Corporate software will allow you to enter the locations to delete the data for (allows you to select all locations or a range of locations) then will display a confirmation box and, if yes is selected, will completely delete the data from the selected locations data set. Clear Weekly History up to and Including Week # This allows you to clear the weekly data up to and including the week entered (Enter the week number as well as the year). Once you enter the appropriate week and year, select the Clear Weekly Now button under either the Master Data Set (clears the data for the master data set which holds all locations totals) or the By Locations sections (holds data for individual locations). If you choose to delete the data from the master data set, the corporate software will display a confirmation box and, if yes is selected, will completely delete the data from the master data set. If you choose to delete the data from the locations data set, the Corporate software will allow you to enter the locations to delete the data for (allows you to select all locations or a range of locations) then will display a confirmation box and, if yes is selected, will completely delete the data from the selected locations data set. Note: If you are not sure what week number to enter you may use the Range Help function. Clear Period/Month History up to and Including Date This allows you to clear the period/monthly data up to and including the period entered (Enter the period/month number as well as the year). Once you enter the appropriate period and year, select the Clear Period Now button under either the Master Data Set (clears the data for the master data set which holds all locations totals) or the By Locations sections (holds data for individual locations). If you choose to delete the data from the master data set, the corporate software will display a confirmation box and, if yes is selected, will completely delete the data from the master data

93 set. If you choose to delete the data from the locations data set, the Corporate software will allow you to enter the locations to delete the data for (allows you to select all locations or a range of locations) then will display a confirmation box and, if yes is selected, will completely delete the data from the selected locations data set. Note: If you are not sure what period number to enter you may use the Range Help function. Clear Yearly History up to and Including Date This allows you to clear the yearly data up to and including the year entered (Enter the year as YYYY). Once you enter the appropriate year, select the Clear Yearly Now button under either the Master Data Set (clears the data for the master data set which holds all locations totals) or the By Locations sections (holds data for individual locations). If you choose to delete the data from the master data set, the corporate software will display a confirmation box and, if yes is selected, will completely delete the data from the master data set. If you choose to delete the data from the locations data set, the Corporate software will allow you to enter the locations to delete the data for (allows you to select all locations or a range of locations) then will display a confirmation box and, if yes is selected, will completely delete the data from the selected locations data set. Note: If you are not sure what year to enter you may use the Range Help function. Re-Generate History You would use the re-generate history function when updating from older versions, which did not have monthly or yearly data files. Once selected, the system will generate these files from the detailed history file. Caution: depending on the period you enter, this procedure could take a long time to generate. Range Help The range help function is a great tool if you know the date that you wish to delete data to but are not sure the week/month number for that date. To use the range help function, simply enter the date that you wish to delete the data to and the correct week, month and year for that date will display. Maximum File Sizes The maximum file size if using Advantage Database server (recommended) is 4 gigabytes with the FAT32 file system and 16 exabytes when using NTFS (recommended). The maximum file size if not using Advantage Database server (not recommended) is 4 gigabytes no matter what file system you are using. The corporate software will display the total file sizes for each history file at the bottom of the screen. If a history file is close to the maximum file size allowed, we recommend that you clear out some history data, for that file. Entering the number of days to Retain History Data If you wish to have the history data clears out after a certain number of days, enter the number here. Once selected, the system will clear out any history that is older than this date (Flashpoint will clear the data on the day selected with Auto Clear with Closing XXX Night. You must also select the day(s) that you wish to have the system clear the data. Correct Closing of Sales Date If you close a day on the wrong date, you can correct it using this option. Once selected, the following screen will display:

94 The system will show all the closed days sales as well as the gross sales from that date. To change the date of a days sales simply enter the date to correct, enter the correct date then select the correct now button. The system will automatically change all of the history files to match the new date. Update Major & Minor Categories (History Data) If you have changed the major and/or minor categories that sales items and modifiers are attached to, you can update the history files to match your prior item sales with the current categories for sales mix reports. Depending on the amount of history you have, this could take a very long time. We recommend that you run this feature overnight. I3DVR Setup This I3DVR setup allows you to enter the IP and port of the IP-based video surveillance software. If you select Create Log File, the system will create a log file of everything sent to the interface (only select this if informed by a representative of TRIM-P.O.S. Software Corp.) License Setup If License Setup is selected the following screen will appear allowing you to view your company s license information. The system will print this information on the check and reports. The license setup screen also allows displays the different modules that you may run, and allows you to add modules or update your license manually (you must contact TRIM-P.O.S. Software Corp. if you wish to add a module)

95 Force System on Fast Line Station # When updating a license manually, you will need to display the system screen on a Fast Line station. Because the Fast Line stations have minimal buttons, there is no way to bring up the system setup screen for them. If you need to display the system setup screen on these stations, you may do so by selecting this option. Once selected, Flashpoint will ask for the station # to display the system screen on. Once you enter the appropriate station number, Flashpoint will automatically display the system screen on the fast line station, allowing you to make any necessary changes. Select Menu Group You may setup 40 different groups of sales items per menu. You may also have up to 10 different menus. Use groups if you will be updating your current menu and you do not wish to affect the menu until completion. The system uses menus for different menus during the day (breakfast menu, lunch menu etc.) and you can have them automatically switch between menu to menu at user specified times. To change the current menu, or group, on this station only, select the menu or group to which you wish to change (the menu group will only change until the point that the next menu change time is reached. If you select Force Strict Selection of Buttons Based on Group/Menu, the system will only display the items and modifiers set to the group and menu currently in use

96 Network Restore Once you select Network Restore, the following screen will display allowing you to maintain the data sets. Flashpoint runs in backup mode as described below, and you must restore the data according to the method stated in running backup mode. Running in Backup mode On startup, if Flashpoint cannot find the server drive it will display the following screen. The first time the screen displays, make sure that the server is running and select the Retry Server button. Flashpoint will retry looking for the server, and if found Flashpoint will run automatically. If not found the screen will be re-displayed. If after selecting the Retry Server button the message re-displays, there is a problem with the network. If this is the only station that is displaying the message, there is more than likely a problem with the machine, or the network cable attached to it. DO NOT use the station until you find and repair the problem. If none of the stations can find the server, there is either a problem with the network (bad switch) or a problem with the server. If there is a problem with the server, you will be able to run in server backup mode by selecting Execute in Backup server Mode then the Execute button. Flashpoint will then look for the Backup server, and if found, will run as normal off the backup server. If run in backup server mode, you will have to re-ring in any checks placed since the last time you closed the day s sales. When you have restored the network, you will need to restore from Backup mode (see Restore from Backup )

97 If the system does not find the backup server, you will need to run in Stand-alone mode. The only functions that are available in stand-alone mode are Order entry and re-opening checks. All checks will print to the local printer (you will have to carry the checks to the preparation areas). At the end of the night, you will have to complete employee/system totals from each machine that the employees used and add them together manually, you will also have to close the day s sales on each station individually. When you restore the network, you will have to restore from backup mode (see Restore from Backup ). If the server fails and you run in either server or station backup mode, you will have to re-enter any of the following that changed from the last time the day s sales were closed. If in station backup mode, you must check that there are not duplicate checks open on the stations (checks left open from the last time the sales were closed). If so, you must close the checks on one station and delete the duplicates on all others. Any changes to the house charge system (charges, clients or payments) Any reservations entered Any employee imports will have to be re-imported Any system settings will have to be re-made Any stock received will have to be re-received. When you are in station backup mode, you may not make any changes to the menu employee or station settings. The only functions available in the system screens are as follows: Sub Total Employee Does an X report (sub-total) on a driver. Sub Total All Displays a quick report showing all servers that have a total at this station. Total Day Report Displays the total for the drawer (if in station backup mode) or the entire system (if in server backup mode) for the day

98 View Open Checks Displays a list of all checks that are open on this station. View Closed Checks Displays a list of all closed checks on this station. Re-Open Check Allows you to re-open an order. Shut Down Shuts down and exits the software. When you are in Backup server mode, none of the system functions will change. If you are running in station backup mode, you must close the day s sales on every station. You will have to add the total day reports for each station to receive the totals for the entire store. The only export file that the system will create while in station backup mode is the check export. If you are running in server backup mode, you will only have to close the day on the backup server. There will be no need to add reports together, as there will be one report for the entire store. Restoring From Backup Mode - In order to restore the data from backup mode, you must complete the following steps (if you have been running in Server backup mode, you only need to complete the following steps from the backup server; you will not need to restore from the stations). If you have stations that have been running in backup station mode, you must restore the data in the following manner (all stations must have the days sales closed out prior to continuing). 1) Make sure that you have closed the day s sales on each station, and there are not any open checks. 2) Shut down all stations except the repaired server, 3) Delete any checks that have been put to a house charge on the day the server failed and close out the remaining sales on the server (if applicable), 4) Shut down flashpoint on the server, 5) Run Flashpoint on the backup server, 6) If the servers hard drive failed and a new hard drive installed into the server, you will need to Restore Data Sets from the Backup Server to the server. This will restore the history file to the server. 7) Restore History from Backup Server (data and closed days sales will be updated). The system will prompt Are you restoring from backup server mode, answer appropriately, 8) Run flashpoint on the remaining stations and the server, 9) If you were running in station backup mode, you will have to select Restore History from Stand Alone Mode on all other stations (closed days sales will be updated)

99 OPOS Monitor If you are using OPOS drivers, this function will allow you to monitor the traffic between Flashpoint and the OPOS driver. Once selected another screen will appear including the OPOS drivers that are currently setup and running (mag card, pole display etc.) as well as the information that is being sent between the OPOS driver and Flashpoint. This is a very useful tool when having problems with OPOS drivers. Setting up the One Number Socket Program The One Number Socket program connects to the corporate port runner(s) to check for orders. When the socket program finds an order, it will automatically download and print the order. To select the station to run the one number socket program complete the following steps: Enter the IP address where the Main Port runner is located (see your system administrator to obtain this information). This is the dedicated IP address given to you by your Internet provider. The Main Port number is the port to which the location will be accessing to check for orders; this port number should be the same as the one setup under the setup Ports section of the Setup for Corporate Controller. Although you can have all stores go to one Port, we suggest that you do not control more than 10 stores by one Main Port Runner (you can have multiple port runners running on the same corporate machine). Once the Main IP and Port number is setup, you must then setup the Backup IP and Port. Once complete enter the station number that will be connecting to the Corporate server. The station executing the one number pump not only is the station that connects to Corporate, but also the station that all the instant messages (messages concerning open delivery/pick-up orders) will display. You should set this to a station that usually has someone standing in front of it, so the employees do not miss the messages. Setup Reasons for Deletion The reasons for deletion will display when the manager deletes a serviced item off the check. You may setup many different reasons; although the more you setup, the longer it takes to find the proper reason during order entry. When setting up the reason for deletion, you must also set whether inventory will still be taken out of stock (product made), if you want the system to force the manager to enter a memo for the deletion, and if the deletion is used with the quick delete #1 or #2 order entry buttons. The quick deletion buttons allow you to quickly delete the last item off a check without having to edit it. Normally you would use #1 if it is to take inventory out of stock and #2 if it is not

100 Revenue Centers If you have multiple revenue centers in your location, you may name the revenue centers here. You can set the station to a revenue center through station configurations. Once selected, the following screen will display allowing you to edit a revenue center: If you select edit revenue center the following screen will appear allowing you to setup the name of the revenue center

101 Setup Round Key Once the setup Round key has been selected the following screen will appear allowing you to setup the printers to use when reordering the next round in Bar Mode. The items sent to the printer selected will be the ones that are re-selected when the employee uses the round key in bar mode. SRM The SRM button allows you to initially setup the SRM (MEV) device and the printer type attached to it. Once you have selected the SRM button, the following screen will appear allowing you to setup the device. First, select the type of printer that connects the SRM by selecting the Select Command Set button and choosing the appropriate printer from the screen that will appear. Second, set the serial port that the SRM device is connected. Note: The SRM must be set to communicate to Flashpoint at For more information on setting up the actual SRM unit, consult the SRM interface guide. Selectable Export Once you have selected the Export button, the following screen will appear allowing you to setup and access the export function. If you require the format for the outputted file view the export help file. When you create an export, Flashpoint will prompt for the export name and location to save the export

102 Export Call Back Log- If selected, Flashpoint will create an export that includes all of the call back log information. Sales Button Settings - If selected, Flashpoint will create an export that includes sales items, modifiers, call buttons etc. along with the settings. Export Data Set One Day - If selected, the following screen will appear prompting you for the date to export. Enter the data and click the select button. Export Data Sets by Period - If you wish to export daily sales, by a date range, select Export by Period and select the date range for the export. The system will create a separate export for every day in the range

103 Export Time Clock pay Period Data - If you select the export time clock pay period data, or export time clock driver out data, you will be prompted for the pay period ending date for the exported file. See the exported file formats section for the format for the time clock export file. Export Customer Data - If you select export customer data, you will have a choice to set up a filter for the exported data or export all customers. See the exported file formats section for the format for the customer data export file Set Filter - You may setup a filter (only customers matching selections will be exported) based on monthly totals, number of orders etc. Setup Export Once you select the Setup Export Button, the following screen will display allowing you to setup the export methods you wish:

104 The interface executable is the program that Flashpoint will automatically run for you when exporting the data. When running the program Flashpoint will also send the name of the export file as an extension. Example; (if notepad is the import program) flashpoint will run "notepad.exe c:\flash\export\c txt" The path to the export executable is the directory in which the export executable resides. You must put a "\" at the end of the path Ex. "c:\windows\" Select Data Set A data set is a closed days sales. At any time you can reopen a data set, edit the sales for the day, and re-close the day. Once selected, the system will ask if you wish to use today s data. If you wish to reopen a data set, select no and the following screen will appear allowing you to select the data set to reopen. Note: If using the Corporate Software, the system will regenerate all Corporate Exports with closing. To reopen the data set, enter the date to reopen and the system will re-open the day s sales, on this station only. Once you have completed making modifications, you may either re-close the data set or go back to select data set, and say yes to use today s data set. If you do not reclose the data set, the system will discard any changes made. Set System Colors This function allows you to set all of your menu, function and system colors from one screen. A great use for this is when adding a new theme, you can add the theme then set all of the button colors to match the theme. The system will use the setups done here when adding new buttons in menu or system setup. Once you select the set system colors button, the following screen will display:

105 To change the color of the Modifier, Sales item, system, or other buttons, select the appropriate option from the top of each section (the button will automatically display the current settings). Once the button is selected the system will ask you to select the beginning and ending colors (used for gradient buttons). You may also set the button type and text color of each type of button. Once the appropriate settings have been made, select the Set All --- button for the proper type and all of the buttons will be changed. Caution: Be sure that you really want to set the colors on ALL buttons as this can not be undone. Along with button and background skins, Flashpoint also comes with many different dialog skins to choose from. If you wish to set a new dialog skin select the Set Dialog Skin button to browse through the many different styles and colours that are available. If you are changing from a retail screen to another type of screen or vice versa, you will need to Set Items to Grid. This will re-position all of your items to fit within the defined area of the new screen. Tee Time The Tee time setup is a setup for golf courses, which will allow the user to manage the Tee Times for the day. To setup the Tee Time function for use in your establishment, go to System Setup->Tee Times setup. Once selected, the following screen will appear allowing you to setup your golf course for the Tee Time Package

106 First Tee Time of Day The first Tee Time of the day is the time (in military hours) that you start taking reservations for Tee Times. The system will not allow the employee to book any Tee Times before this time. Last Tee Time of Day The first Tee Time of the day is the time (in military hours) that you stop taking reservations for Tee Times. The system will not allow the employee to book any Tee Times after this time. Min. between Each T Time This is the amount of time (in minutes) to wait when booking the next Tee Time. Ex. if 15 minutes is entered the system will allow the Tee Times to be booked in 15 Minute intervals. # Of Players per T Time The number entered here is the number of players that must be booked for a Tee Time before the system marks that time as Full. # Of 9 s Enter the number of Nines that you have on the course (36 hole course = 3, 18 hole course = 2). Total Number of Power Carts This is the total number of Power carts (which the course owns) that are currently operational. Total Number of Left Hand Clubs This is the total number of left-handed clubs available for rent. Total Number of Right Hand Clubs This is the total number of right-handed clubs available for rent. Total Number of Pull Carts This is the total number of Pull Carts available for rent. Total Number of Power Pull Carts This is the total number of power pull carts available. Add Rentals If you wish to add more rentals (Carts, clubs etc.) to be available on certain days, you may do so by selecting this. Once selected you may select the rental type that you are adding to, and enter the date range for the additional rentals. Once set you may enter the number of additional rentals that will be available. The rentals will be available for the day selected only. Once the day goes by the system will automatically revert the number of rentals back to the original amount. Naming Courses There are six blank field displayed where you must enter the names of your courses/nines (back nine, front nine, red etc.). These are the names that the employee will see when booking the Tee Times. Once named, you can enter the # Of Tee Times that it takes to get to the end of the nine. If you know the amount of time it takes to play the 9 holes but do not know the number of tee times, divide the time it takes to play by the Min. between each tee time to figure out this number. Sales Item for Game To select the sales item that Flashpoint will ring in when a nonmember customer arrives to play a nine and eighteen-hole game, select the Set 18 and Set 9 buttons then search for the sales item and select it. (To find out how to enter the sales item, see the Menu Setup section of the manual)

107 Sales Item for other Rentals To select the sales item that Flashpoint will ring in when a nonmember customer rents equipment, select the Set 18 and Set 9 buttons beside the appropriate rental type (left hand clubs, push carts etc) then search for the sales item and select it. (To find out how to enter the sales item, see the Menu Setup section of the manual). Set Member Types And Pricing To setup all of your different member types and special pricing for the members, select this option. Once selected, the following screen will display listing all of the current member types. To add a new member type, select the add button, to edit a member type, highlight the member type and select the edit button. To delete a member type, highlight the member type and select delete. Once you select the Add/edit button, the following screen will display:

108 Enter the name of the member type, the yearly fee for the member, axes associated with the member fees as well as the sales items to ring in when the member reserves a Tee Time. Sales Item for Game To select the sales item that Flashpoint will ring in when this member arrives to play a nine and eighteen-hole game, select the Set 18 and Set 9 buttons then search for the sales item and select it. (To find out how to enter the sales item, see the Menu Setup section of the manual). Sales Item for other Rentals To select the sales item that Flashpoint will ring in when the member rents equipment, select the Set 18 and Set 9 buttons beside the appropriate rental type (left hand clubs, push carts etc) then search for the sales item and select it. (To find out how to enter the sales item, see the Menu Setup section of the manual). Clear out Tee Times Selecting this option will completely clear out all of the Tee Times Entered. Only select this when first setting up the system. Clear Sales Items Selecting this will completely clear out all of the sales items associated with the Tee Times. Setting up Tax Tables If your state uses tax tables instead of a basic tax rate, you must setup your tax to use a tax table under tax setup then setup the table(s) here. Once selected the following screen will display: To setup the tax table simply copy the table from your local tax department into this screen. To add a new line to the table select the Add button. To edit an existing line, highlight the line and select the edit button. Once you select the Add or Edit button, the following screen will appear:

109 Enter the information for the line exactly how it appears on the tax table and select the Finished button to save the entry. Set Translations If you wish to setup Flashpoint in another language, you can do so using this function. Once selected, the following screen will display allowing you to setup the second language. Before setting up the second language, you should update the string table to ensure that it always has the latest text. To select wording to translate simply double click, or highlight and press the edit button. Once selected the following screen will display: Enter the translated text into the area provided. Note. Because of spacing, you cannot enter more characters than the English translation. If the translated text comes to less than the English equivalent, enter the difference between the two in the Padded Right section. If you need to translate a portion of the program and are not sure where to find it in the table, select the Execute Software in Return ID mode and Flashpoint will display the Id of the text beside everyplace that you can translate. You can then take the number shown and find the text in the table using the Id # for it

110 Editing Dialogs If you do not like the screen layout in Flashpoint or if you wish to change the wording/language of dialogs, you may do so by editing the dialogs changing the information in them. To setup the way the dialog changes are stored, select this option. Once selected, the system will prompt you to select whether you wish to change the dialogs by the individual station, or if all stations are set in the same method. Note: Before editing any dialogs, you must set your preferred video mode (if you have not already done so) using the changescreenmatrix.exe provided (to run select start->all programs->flashpoint Ver18). Once set, you must be in that video mode to set any button locations. You can run the program again at any time if you change your default video mode. To change a dialog, simply click on the small box in the top-left corner of the screen and the system will display the options (you must have access to change the dialogs through server setup -> Set up buttons). Set Design On will put Flashpoint into design mode. You may then drag butttons around or size the buttons accordingly. Set Design Mode Off will save the changes and turn off design mode, making the dialog active again. Set Text & Hide displays the following screen allowing you to hide buttons or change the text that is on them. To change the text of a button, select the button name from the above dialog, then the edit button. Flashpoint will display the button name on the screen alllowing you to change it, or select the Hide option to hide the button from the screen

111 Set Size of Dialog and Title display the following screen allowing you to change the overall size of the dialog or change the titla that is at the top of the dialog. Use the Adjust Height and Adjust Width options to change the size of the dialog and change the title accordingly. Force Close and Revert back to Original is used if a mistake is make that cannot be corrected and you wish to start back with the original dialog. This will clear any changes that have been made to this dialog only. Note: If you are editing the tender screen(s) or the Cash Calculator screens, the values you change on a button will reflect the amount that the button will be valued at. Ex. If you change the $1.00 button to be $ the system will add in $ Setup System Menu This selection allows you to setup the system menu to reflect your restaurant. Note: Before setting any button locations, you must set your preferred video mode (if you have not already done so) using the changescreenmatrix.exe provided (to run select start->all programs->trim ver16). Once set, you must be in that video mode to set any button locations. Once selected, the following screen will display allowing you to Add/Remove/Setup the system functions

112 If you wish to add/remove a setup function from the system menu, right click anywhere on the screen that does not contain a button and the following screen will appear. Select Main Screen Functions and the following screen of available functions will display: The main screen function window will display the status of each available function (on screen or not), the default name of the function and the name that you set to display for the function (set by right clicking on the function while in the main button location window). To add/remove a function, click on the function to add/remove and select the Add Remove from Window button. The following functions are available to the system screen: Reports Displays the reports menu (see report manual for more info) Charge Cards Displays the Charge Card Menu (see the credit card manual for more info.) Frequent Customer Displays the Frequent Customer Menu (see the frequent Customer Manual for more info.) Paid Out Allows the employee to enter a paid out (see the Order Entry and Floor Managers manual for more info.) Time Clock Displays the Time Clock Menu (see the Time Clock Manual) Displays the menu (see the Order Entry and Floor Managers manual for more info.) Employee Setup Allows you to setup/edit employees (see the employee setup manual)

113 Flashpour Displays the Flashpour liquor pouring interface manual (see the Flashpour manual) System Setup Displays the system setup menu (this manual) Set Up Menu Allows you to setup your menu (See the menu setup manual) Reservations Allows you to enter/view reservations (See the Order Entry and Floor Managers manual for more info.) Message Board Brings up the message board (order entry manual) Re-Open Order Allows the employee to re-open a closed order (See the Order Entry and Floor Managers manual for more info.) Inventory Brings up the inventory menu (see the inventory manual) House Charge Brings up the house charge menu (see the house charge manual) Shut Down Shuts down Flashpoint on this Station (Setting up your system manual) Declare Tips - Allows employees to enter their tips for the day (Order Entry Manual) Finished Exits the system screen and returns the station to the order entry screen Drive thru Setup Allows you to change the drive thru setups to predefined setups (see the drive thru section of this manual) Cash Management Displays the Cash Management menu (see the reporting manual) Location Tax # - Displays the tax number setup under station configurations Customer Maintenance Displays the Customer Maintenance Sub Menu (allows you to change customer info without going into the system setup menu) Check Maintenance Used for check maintenance ((allows the manager to view open and closed checks without bringing up the report menu first) Station Closed Displays Station closed on the Pole Display. Shift Close If closing the station to a drawer this will run a shift close report on the drawer Drawer Bleed If closing the station to a drawer this will reset the drawer totals to 0 without closing the drawer totals (when the drawer is closed the drawer bleed total will be taken off of the drawer total) Delete Closed Check Allows the manager to quickly delete a closed check without first bringing up the report manual. Shut Down Options Shuts down Flashpoint on another Station (Setting up your system manual) Come Back Coupons Displays the Come Back Coupons Setup Screen D-Link IP Surveillance If you have D-Link cameras and you have installed D-Links IP Surveillance software, this option will automatically run the software for you so that there is no need to shut down Flashpoint to view cameras. Exceptions From Store Displays the Exceptions report on a one number order taker machine (see the one number manual) Store Order Re-Routing Allows you to re-route orders a one number order taker machine (see the one number manual) One Number Credit Card Maintenance Displays the One Number Credit Card Menu a one number order taker machine (see the one number manual) Close Day One Number Allows you to close the day on a one number order taker station (see the one number manual) Closed Checks One Number Views all the checks closed by one number locations (see the one number manual) End Of Day Report One Number System Runs the end of day report on a one number order taker machine (see the one number manual) History Exceptions from Store Displays the history exceptions on a one number order taker machine (see the one number manual)

114 Credit Card Reports One Number System Runs credit card reports on a one number order taker machine (see the one number manual) Store Closing Log Shows which one number store(s) have closed the day sales a one number order taker machine (see the one number manual) One Number Backup Fax Server Brings up the One Number Fax Server on a one number order taker machine (see the one number manual) One Number Backup Print Server Brings up the One Number Print Server on a one number order taker machine (see the one number manual) Corporate Gift Cards Displays the corporate gift card screen (see the Corporate Gift Card Manual) Add Corporate Frequent Customer Allows you to add a frequent customer when using the Corporate Frequent Customer function (See the corporate frequent customer manual) Add Points Corporate Frequent Customer Allows you to add points to a corporate frequent customer (See the corporate frequent customer manual) Customer Activity Allows you to display the order history of a customer. Serial Number Storage Displays and allows the manager to edit serial numbers and warranty information stored within Flashpoint. Monitors to Default Routing If monitors have been re-routed this sets it back to the original setups (See monitor setup in this guide) Reroute Monitor Set Allows the employee to quickly re-route monitors during slow / peak times (See monitor setup in this guide) Order Activity Allows you to view customers previous orders and purchase totals by the month Use Cash Calculator Allows you to count a drawer or float total using the denomination and receive a printout. Last Connect If this location is a one number location, you can use this feature to be sure that the station is still connecting properly to Corporate. Location Memo Allows a One Number order taker station to send a memo to a location. Remote Reprint If an order does not properly print to the remote printer (printer problems), this option will resend the order to the remote printer(s). Turn SRM On / Off Allows the employee to send / cancel sending to the SRM as well as run a sales summary report on the SRM. Tender Types Allows the employee to enter the tender type for a transaction (credit card, check or other tenders setup under Cards/Tender setup). Cooking Timer Allows employees to start/stop cooking timers When a timer is started it will notify employee via printout to start cooking the item along with instructions, and when the time is up a notice will be printed informing the staff that the timer ended. Reminders Reminds staff/management of daily/weekly or yearly tasks. Simply enter in the reminder and the period between reminders and the system will print the reminder to any printer. Waiting List Displays a waiting list on the screen showing the customers that are next in line for a table and the wait time you gave them. Today s Feature Records a memo that the system will display on the employee Id screen. List Caller Id Calls Displays a list of all calls for the day (you must be the caller id interface). Web Credit Cards Allows you to finalize credit cards that come from the web. Force Check Web Order This function will force the system to check for Web orders. It is only used when an employee holds a web order, so they can bring it back to the screen. System s Displays all s sent for web orders. s must be setup to be sent to customers in order to view

115 Change to Manager Allows you to quickly change to the manager ID while an employee is in the middle of a transaction. You can then complete any manager functions and return back to the employees id. Flashpoint Flashboard Displays the Flashboard. The Flashboard is a graphical program that shows live totals for wage cost, food cost, top sellers etc. The totals will be updated on the screen throughout the day allowing you to leave it on the screen to know how the store is doing with a quick glance. Changing the Main Screen Function Setups If you wish to change the font size, color, bitmap or the text that displayed on a system button, right click on the button that you wish to change the setups to display the following screen. If you wish to set the button to a default size, you may select one of the default sizes on the left of the screen (width/height in pixels). If you wish to change the font displayed on the button, touch the Select Font Button. If you wish to set the color of the displayed font, select the Text Color button to display the following screen, allowing you to pick the color for the text

116 To set the color, click on one of the pre-defined color buttons, or click on an area of the color graph and select add to custom colors. Once the color that you wish to set the text is set, select the OK button. You may set the gradient type for the button by selecting the gradient type from the drop down list (none, vertical, horizontal, vertically centered, horizontally centered or circled), and then selecting the from and to colors for the bitmap. If you wish to display a custom bitmap for the button, select the Change Image button and choose the bitmap that you wish to use. If you select the bitmap incorrectly, select Delete Image to return to using a standard button. To change the name of the button, simply replace the name displayed in the white portion of the screen with the new name. Placing a, in the name will cause the system to move down a line on the buttons (you may have multiple lines of text). From this screen, you may also hide the button name (the button name will display when in the setup screen, but not at runtime), or hide the button completely by selecting Hide Button at Runtime (if selected, the button will be active, but not displayed. Use this option along with custom background images). You also have the choice to set the button type (round, rectangle, round rectangle or speed button). You can use speed buttons to greatly speed up the display on slower video cards. Once the function is setup, you may move/size the bitmap. To move the button, click and hold down the left mouse button, drag the bitmap to the appropriate location and let go of the mouse button. To size the button, select the button to size by left clicking on the button and dragging the left corner of the bitmap until you reach the proper size. Set up Table Floor Plan The Table Floor Plan is a layout of your restaurant. When correctly setup it will force the employee to select the proper table for the order that he/she is placing. If a table is in use, the employee s name which the table belongs to will display on the table

117 To add a new table, select the Add table button. The following screen will display prompting for the table number. Once you add the table, you may move or size it. To move the table, click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the table, select the table to size and drag the left corner of the bitmap until you reach the proper size. If you wish to change the font size, color, bitmap or the text displayed on a table, right click on the table that you wish to change the setups for and the following screen will display:

118 If you have placed an image of your restaurant layout on the screen, and wish to hide the actual buttons, select the hide table at runtime option. In our example above, we have used an image and hid the buttons, at runtime the table layout would look as follows: Although you cannot see the buttons, they are still active

119 You have the option to setup separate colors for available tables/text (all checks closed and bussed), tables that are in use, tables that have the check printed for, tables that the check has been closed reserved tables. To set the color, simply select the from and to colors buttons (used for gradient buttons) for each of the table status headings. If using invisible buttons, the system will use the color selected as the text color, if using solid or gradient buttons the system will use the color selected as the table color. Once selected, the following screen will display allowing you to choose the color. To set the color, click on one of the pre-defined color buttons, or click on an area of the color graph and select add to custom colors. Once the color that you wish to set the table is set, select the OK button. Use the select font button to change the size and type of font used for the tables. To select a font simply choose one from the list displayed. Change the color of a font by selecting the Text Color button and choosing a color (in the same method as choosing the color for the tables). The Gradient pull down list allows you to choose the type of gradient you wish for the tables. Set all Size of Selected Table will change the size of all tables on the screen to be the same as the currently selected table. From this screen you also have the option to select the font size type and color of the individual table, choose the type of button to use for the table (round rectangle or round rectangle (rounded corners), delete the table or restore (if deleted on accident) the table. If you wish to setup the number of rooms that will be available in your location, Setup replacement tables or setup a background image, click on the Set Up button to display the following screen

120 If you have multiple rooms in your location, select the Set Maximum Number of Rooms button and select the number of available rooms from the following screen. Employees can use replacement tables during order entry to replace smaller tables with larger ones (allowing you to group tables together). When an employee selects this, a new screen will display with all of the replacement tables available to them. Once the employee selects a replacement, the system will hide the old table from the screen and will add the new one. The employee may then drag the table to the correct location on the screen. Once you have selected Set up Replacement Tables, a new screen will display allowing you to create the new tables. Create the tables in the same manner as above. If you have created an image for the background you may display it using the Set Background Image Once selected the image will display behind the tables. By setting a background image, you can create an exact likeness of your establishment. Once selected, the following screen will display. Before selecting the image, you must select the Add button to display the following screen. Enter the room number that the image will display on and select the image using the set Image button. Once set the image will display. To remove the image, select the Delete button

121 If you wish to setup another room, select the Next Room or Last Room Button at the bottom of the screen. Set up Employee Id Screen If you do not wish to use the default employee ID screen (using swipe cards or other form of Id entry), you may change the look or remove items from the screen using this setup. Once selected the following setup screen will appear. If you wish to re-arrange any of the buttons on the Employee Id screen simply click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the button, select the button to size and drag the left corner of the button until you reach the proper size. If you wish to change the font size, color, bitmap or the text displayed on a button, right click on the button that you wish to change the setups for and the following screen will display:

122 Use the select font button to change the size and type of font used for the selected button. To select a font simply choose one from the list displayed. You can change the color of a font by selecting the Text Color button and choosing a color from the following screen. To set the color, click on one of the pre-defined color buttons, or click on an area of the color graph and select add to custom colors. Once the color that you wish to set the table is set, select the OK button. You may also set the color of the button using the Button from Color and Button to Color options and selecting the color in the same fashion as above. If you would like a gradient on the button, you may also select the gradient type from the drop down list provided

123 Set up Fast Line Service Screen The Change the look of the Fast Line Service screen, select this (shown when servicing a check on a Fast Line Station). Once selected the Print Fast Line service screen will display allowing you to modify it. Note: to setup the method that the Fast Line Service screen works, you must do so in the Fast Line Setup. If you wish to re-arrange any of the buttons on the screen simply click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the button, select the button to size and drag the left corner of the button until you reach the proper size. If you wish to change the font size, color, bitmap or the text displayed on a button, right click on the button that you wish to change the setups for and the following screen will display:

124 Use the select font button to change the size and type of font used for the selected button. To select a font simply choose one from the list displayed. To change the color of a font select the Text Color button, then choose a color from the following screen: To set the color, click on one of the pre-defined color buttons, or click on an area of the color graph and select add to custom colors. Once you select the color that you wish to set the table to, select the OK button. You may also set the color of the button using the Button from Color and Button to Color options and selecting the color in the same fashion as above. If you would like a gradient on the button, you may also select the gradient type from the drop down list provided

125 If you would like to remove either the Print button or the large price from the screen, left click on any portion of the screen that does not contain a button and the following screen will display. To remove/add one of the functions from the screen, highlight the function and select the Add Remove from Window button. You may also change the name of the Print button by entering a new name in the Extended Name portion of the screen. Set up Games If you select Setup Games the following screen will appear, allowing you to add a new game or edit an existing one

126 To add a new game, select the Add game button. The following screen will display prompting for the game number. Once you add the game, you may move or size the game. To move the game, click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the game, select the game to size and drag the left corner of the button until you reach the proper size. To setup the game or if you wish to change the font size, color, bitmap or the text that is displayed on a game, right click on the game that you wish to change the setups for and the following screen will display

127 Use the select font button to change the size and type of font used for the selected button. To select a font simply choose one from the list displayed. To change the color of a font select the Text Color button, then choose a color from the following screen: To set the color, click on one of the pre-defined color buttons, or click on an area of the color graph and select add to custom colors. Once you select the color that you wish to set the game to, select the OK button. To set the color of the game, simply select the from and to colors buttons (used for gradient buttons) and select the colors in the same method as above. If you have created a bitmap for the game, select the Change Bitmap button and select the bitmap. If you select Set up Game, the following screen will appear allowing you to setup the game:

128 Minimum Price If you charge a fixed amount for the use of the game, enter the amount here. Game Price This is the price of the game for the time specified under Priced By. Priced By Enter the period that you base the game prices on. Round Up After Enter the amount of minutes that you wish to have the system wait until it rounds up to the next price. Default Price by the # of players If you wish to use different rates for different amount of players, you must setup the default cost for 1 to eight players. Price Levels Enter in the cost of the game at the different rates and # of players then the times that you wish to use the amounts entered (based on the Priced by type). When using Price levels and the customer is at the table during more than one price level period, the system will automatically charge the amount for each price level that he played in. Example; If you have a price of $5.00 per half hour from 2:00 to 3:00 and $10.00 per half hour from 3:00 to 5:00 and the customer plays from 2:30 till 4:30 the system will charge in the following way: 2:30 $5.00 per ½ hr = $5.00 3:00 $10.00 per ½ hr = $30.00 Total game price charged = $

129 Note: When figuring out game prices, Flashpoint will look at the times from the top to the bottom. You must have the times in the proper order (earliest times first) for timed pricing to work. Example of a correct way to setup Level 1 from 1:00am 2:00pm Level 2 from 2:00pm to 6:00 pm Level 3 from 6:00pm until 11:00pm Example of an incorrect way to setup Level 1 from 6:00pm 11:00pm Level 2 from 2:00pm to 6:00 pm Level 3 from 1:00am to 2:00 pm Disable Timed Pricing On If you only want to use the Timed Pricing on certain days of the week than select the days that you will NOT be using the timed pricing. Setup Tax Rates Enter the applicable tax rates for the game. Game Type Select whether you wish the game to be in a vertical or horizontal position. Delete Game This will completely delete the game from the screen. Copy in Setups from another Game Once selected, the system will prompt you to select a game to copy all of the prices and setups. Once the game is setup, you may move/size the bitmap. To move the game, click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the game, select the game to size and drag the left corner of the bitmap until you reach the proper size. If you wish to setup the number of rooms that will be available in your location or setup a background image, click on the Set Up button to display the following screen: If you have multiple rooms in your location, select the Set Maximum Number of Rooms button and select the number of available rooms from the following screen:

130 If you have created an image for the background you may display it using the Set Background Image Once selected the image will display behind the games. By setting a background image, you can create an exact likeness of your establishment. Once selected, the following screen will display: Before selecting the image, you must select the Add button to display the following screen. Enter the room number that the image will display on and select the image using the set Image button. Once set the image will display. To remove the image select Delete. If you wish to setup another room, select the Next Room or Last Room Button at the bottom of the screen. Digital Sign The digital sign feature allows you to display a menu or video on a monitor of HD television using a second video card or multiple video cards. You have the option of displaying up to 4 menus/videos or run Flashpoint on the main screen and display videos/menus on the other three. Once you select the Digital sign option, the following screen will display, allowing you to setup your Videos and/or menus:

131 The first thing that you will need to do is setup your periods. The videos/menus will display during these times. Example If I have a breakfast menu from 5:00am to 11:00am, a lunch menu from 11:00am to 4:00pm and a dinner menu from 4:00pm to 11:00pm, I would setup three time frames, that include the menus for the corresponding times. If this is the first time frame that you are entering, you must edit the first Id already in the system, if it is the second, third or higher time frame, select Add time Frame to add a new one. Once you have selected either edit or add time frame, the following screen will display: Set the time that you wish to start displaying the videos/menus and the time that you would like them to end. Next, select the font that you wish to display on the menus, along with the text color, a sample of the selected font and color will display to the right. You may then select an image to display (Note: even if you will be filling the displays with a video, you are still required to set an image in order for the videos to refresh properly). The image must span across all of the displays that you will be using, example: if you will be using 3 displays, the image must be 3 displays wide. The image must also contain any text or pictures that you wish to display as Flashpoint will only display the price on the menu. For reference, the system installs a sample image that spans 10 screens in the \trim-pos\flash\data\image folder called sign.jpg. The last step is to select the monitor number that you wish to start displaying the menu/videos on. Example: if you wish to use the POS on the first monitor and display menus on monitor 2,3 and 4, select 2 to start displaying the image on. Select Finished once you have completed setting up the time frame and the system will return you to the previous screen

132 Once you have finished setting your time frames, you can start setting up the contents of the displays for each time frame. To do so, highlight the time frame you wish to setup and select the Set up Sign option to display the following screen: Flashpoint will default to displaying the section of the image that will show on the first display. If you are using this display as a menu board, it must already include the name of the sales item or a picture of it. You can then add the price and Flashpoint will automatically update the price if it changes in the system. To add a price, select a video or change the display, Right click on an area that does not already include a price, to display the following screen: If you would like to display a different display on this window, select Show Video X, if you would like to see all the displays across the monitors, select Show All Video. If you would like to add a video or a price to the currently selected display, select Main Screen Functions and the following will display:

133 If the display will include a video only, select the video that you would like to display then the Add Remove from Window option. Note: Flashpoint allows you to display up to two videos, per monitor, per time frame, this gives you the option to split one display to show two videos. If you are using the display as a menu board, select the Add Sales Item option to add a price to the menu board. Once selected you flashpoint will display a list of sales items and windows that you can choose the sales item that the price will display. Once you select the sales item, the system will add it to the list of main screen functions, you will then need to add it to the window by selecting the Add Remove from Window button. You can also set the price to display (Default, bar, delivery etc.) by selecting the Edit Sales Item button. Once you have added all of your videos/prices to the display, select the finished button to return to the menu screen. If you click on the price/video and hold down the mouse button, you can drag it to the area you wish it to display. If you click and drag one of the little white boxes in the corners of the price/video you can size the button. If you right click on a price, the following screen will appear: The screen will display the name of the sales item (for information only), the price and a sample of the font selected. To change the font, click on the Select Font button and choose a font from the list or add a new one. To change the color of the font, click on the Text Color button and choose a new color. If you would like to use the same size and color font for all of the prices on the screen, click on the Use Current Settings for Button Defaults button then when editing the other prices, simply click on the Set To Button Defaults button. When you have finished setting up the price, click finished to exit

134 If the option that you are editing is a video, right clicking on the video area will display the following screen: To change/add the video that you wish to display, click on the Change Video option to display windows explorer and choose the video file to display. To delete the currently selected video, click on Delete Video. When you have completed setting up the video, click on the Finished button. Once all displays have been setup, exit from the Digital Sign setup screen, go to station configurations, check off the Digital Sign option, restart Flashpoint and the videos/menus will display. Customer Video If you have a 2 nd monitor on your system (through a dual monitor video card or by simply adding a second video card into the computer), Flashpoint allows you to use this monitor as a customer video instead of using a customer display. Note: For Flashpoint to send to the customer video, you must turn on the Customer video Drive Thru / Counter option under station configurations. To setup how the display looks, select the Customer Video option, then the station number to setup and the following screen will display: To set the customers check on the screen, or add an image to display, right click anywhere on the screen to display the following:

135 By selecting the Main Screen Functions button the following screen will display allowing you to set whether or not you wish to display the check on the screen. Once you add the check or a video, you may move/size it. To move a video/ check, click and hold down the left mouse button, drag it to the appropriate location and let go of the mouse button. To size the video/ check, drag the left corner of the check until you reach the proper size. If you right click on a video area the following screen will display: To change/add the video that you wish to display, click on the Change Video option to display windows explorer and choose the video file to display. To delete the currently selected video, click on Delete Video. When you have completed setting up the video, click on the Finished button. If you wish to add an image to the screen, select Set Images and the following screen will display:

136 To add a new image to the screen select the Add Image button and select the image from the windows explorer dialog. Once selected the following screen will display: You can set the time to start displaying the image and the image will display until the next image starts. If you wish to only display one image, do not enter a time to start. If you wish to display this image when the station is closed, select the Use This Image for Station Closed option. Once complete, select the Finished button. Clear Message from TRIM-P.O.S. Software Corp. If you have received a message from TRIM-P.O.S. Software, use this to clear the message. Corporate Encryption If you are using the corporate software, you will be required to enter the encryption key; this must match the key set at Corporate, exactly. Flashpoint uses the Microsoft Cryptographic API with the Microsoft Enhanced Cryptographic Provider. The Enhanced Provider is currently available only within North America, thus providing you with the highest legal encryption available. Flashpoint database files use 160-bit encryption. Bundled zip files use the corporate password. In the event of failure to encrypt or decrypt, delete the machine keys. Windows stores Machine keys at \Documents and settings\all Users\Application Data\Microsoft\Crypto\RSA\Machinekeys. Windows stores user keys in \Documents and settings\application\data\microsoft\crypto\rsa\

137 To setup the corporate encryption password select the Corporate Encryption button. Once selected, the following screen will display. To set the encryption, simply type a password into the Set Password section. The longer the password, the higher the encryption will be. Once set, be sure that all locations have the exact same password set as corporate; spaces, punctuation and caps must match exactly. If you would like to test the encryption key, you can enter text in the space provided and touch the Test Encryption button. If working correctly, the text displayed at the bottom of the screen will match the text entered by you, if not, you will need to delete the machine keys and try the test again. Force System on Fast Line Station # Because the Fast Line stations have minimal buttons, there is no way to bring up the system setup screen for them. If you need to display the system setup screen on these stations, you may do so by selecting this option. Once selected, Flashpoint will ask for the station # to display the system screen on. Once you enter the appropriate station number, Flashpoint will automatically display the system screen on the fast line station, allowing you to make any necessary changes. Setting up Come Back Coupons To setup the come back coupons function you must first add the Come Back Coupons button to the main system screen (see setup system menu) for more information. Once added to the system screen, simply select the button to display the following screen:

138 Any come back coupons already added to the system will display on the screen, to add a new coupon select the Add button and the following screen will display. If you wish to issue the coupons on specific days of the week, select the days to issue the coupon on then the Validate Days selection at the bottom left of the screen. If you wish to issue the coupon for specific order modes, select the order modes to issue the coupon on then select the Validate Order Type selection at the bottom left of the screen. If the This Coupon is not Retained and Does not use a Barcode option is selected, the system will not retain the coupon and will not print a barcode at the bottom of the check. Use this if you just want to issue a standard coupon based on the amount of the check. You will then need to redeem the coupon using a coupon button on the screen