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1 acquire GIM Suite System Requirements
2 Document information Authorised use acquire Software Pty Ltd Document name acquire GIM Suite - System Requirements Date March 2018
3 Table of contents Table of contents iii 1 About this document Purpose 1 2 System requirements Hardware Client machine Server machine Software Operating Systems (OS) Terminal Services NET Framework version Databases Internet Information Services (IIS) Manager Web browser (server and client machines) 5 System Requirements - acquire GIM Suite iii
4 1 About this document 1.1 Purpose This document describes the system requirements for the optimal performance of acquire software. System Requirements - acquire GIM Suite 1
5 2 System requirements 2.1 Hardware Client machine Below are the hardware requirements to run the acquire GIM Suite Desktop components acquire 4, acquire Neo and acquire Licence Administrator: Minimum Recommended Processor 2Ghz Multi Core - 2Ghz or greater Memory (RAM) 2GB 4GB or greater Server machine Below are the hardware requirements for your server to run acquire GIM Suite Server components. Server requirements are dependent on the database size, number of users and level of usage. It is recommended that a customer work with their IT department to determine the server requirements for their installation. Database server Web and licence servers Minimum Recommended Minimum Recommended Processor 2Ghz Multi Core - 2Ghz or greater 2Ghz Multi Core - 2Ghz or greater Memory (RAM) 4GB 16GB or greater 4GB 16GB or greater 2.2 Software Operating Systems (OS) Client machine Version acquire 4 acquire Neo acquire Licence Administrator Windows 10 Recommended Recommended Recommended Windows 8.1 Windows 8 Windows 7 Service Pack 1 Windows Vista Service Pack 2 Windows XP Windows XP Tablet Edition System Requirements - acquire GIM Suite 2
6 Server machine Version Database server Web and licence servers Windows Server 2016 Recommended Recommended Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Service Pack 1 Windows Server 2008 Service Pack Terminal Services Terminal Services provides the ability to host multiple, simultaneous client sessions on a Microsoft Windows Server. Windows version acquire 4 acquire Neo acquire Licence Administrator Windows Server 2016 Recommended Recommended Recommended Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Service Pack 1 Windows Server 2008 Service Pack NET Framework version Microsoft.NET Framework must be installed on the target device. The application installer will inform you during the installation process in case you do not have the appropriate Microsoft.NET Framework version installed..net Framework acquire 4 acquire Neo acquire Licence Administrator Microsoft.NET Framework Microsoft.NET Framework (Recommended) Microsoft.NET Framework 4.6 (Minimum) Licence server Web server Note: Some operating systems are only compatible with specific.net Framework versions. Refer to the documentation of the operating system you are using to check for compatible.net Framework versions. System Requirements - acquire GIM Suite 3
7 If you require.net Framework 4.6.1, it can be downloaded from the following links: Offline installer: Web installer: If you require.net Framework 4.6, it can be downloaded from the following link: Note: These downloads have not been included with this installer so that you can get the latest versions from Microsoft. Contact the acquire Support team at if you need assistance Databases acquire recommends a dedicated server to host the SQL Server instance for the acquire 4 databases. Database acquire 4 acquire Neo SQL Server 2017 Recommended Recommended SQL Server 2016 Service Pack 1 SQL Server 2014 SQL Server 2012 SQL Server 2008 R2 SQL Server 2008 Supported as of SQL Server 2012 Express Supported as of Supported as of 2.0 SQL Server 2008 R2 Express SQL Server 2008 Express Internet Information Services (IIS) Manager IIS Manager version Web server Microsoft IIS10 Microsoft IIS8.5 Recommended Microsoft IIS8 Microsoft IIS7 Minimum System Requirements - acquire GIM Suite 4
8 2.2.6 Web browser (server and client machines) Web browser version acquire Neo Web Microsoft Edge 38 and above Microsoft Internet Explorer 11 Mozilla Firefox 30 and above Google Chrome 40 and above Note: To allow system configuration of acquire Neo Web, one of the supported browsers must be installed on the web server machine. System Requirements - acquire GIM Suite 5
9 Contact Offices Australia, Canada, Chile, South Africa Street address 26 Kintail Road, Applecross, Western Australia, 6153 Postal address PO Box 933, Canning Bridge, Western Australia, 6153 Telephone Fax Website Official information acquire@acquire.com.au acquire Software Pty Ltd is the owner of the software and all icons and logos within the software, together with all soft and hardcopy documentation. This document is copyright. No part of this document may be reproduced by any process, or in any form, without prior written consent from acquire Technology Solutions Pty Ltd. Disclaimer acquire Software Pty Ltd will not accept any liability arising from the use of the software or any other software product mentioned in this document; nor for any technical or editorial errors or omissions made in this document. The mention of any other computer software product in this document does not imply the endorsement of such product by acquire Software Pty Ltd. System Requirements - acquire GIM Suite 6
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