Tender Document. Ref. No.: NIT/AMU/CPCC-01/ThinClient/ For. Procurement of Thin Client Solution

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Tender Document Ref. No.: NIT/AMU/CPCC-01/ThinClient/2015-2016 For Procurement of Thin Client Solution By Central Purchase Committee for Computer ALIGARH MUSLIM UNIVERSITY, ALIGARH NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 1

Secretary CPCC, AMU, Aligarh 202002, on behalf of Central Purchase Committee for Computers, AMU, Aligarh invites tender applications from the OEM/reputed firms who have been authorized by the OEM of thin Client Computing Solutions, as per eligibility criteria defined in Compliance-Sheet (Annexure-1), for procurement of Thin Client Solution, using a Two-bid system (Technical Bid and ). Technical Bid and must be submitted in separate sealed envelopes. The envelope cover in each case should be superscribed with Technical Bid for Thin Client Computing Solutions and for Thin Client Computing Solutions respectively. Bidder's name and address should also be superscribed on each envelope. These two envelopes enclosed with the compliance-sheet questionnaire (Annexure-1), duly answered with documentary evidences, should be put in another sealed envelope and superscribed with Bid for Thin Client Computing Solutions Tender Ref. NIT/AMU/CPCC- 01/ThinClient/2015-2016 of AMU along with Bidder's name and address. This sealed envelope should be submitted to The Secretary CPCC, Computer Centre, A.M.U. Aligarh- 202 002(U.P.), India at the earliest. Please note that deadline for submission of Bids is 9.45 AM on 18th June 2015. A. Services Required B. Scope of Services C. Delivery Schedule D. Disqualifier Criteria E. Application Method Thin Client Solution for the different places in the Campus, Technical Specification is provided in Annexure-1 The proposed Thin Client Solution is required to be installed at different Places in the Campus of Aligarh Muslim University Aligarh 202002 INDIA. This includes supply, installation, commissioning with 5 Years of comprehensive onsite support. Thin Client should be successfully commissioned, within, 2 weeks from the date of delivery of purchase order to the supplier. 1. Non-compliance with any eligibility criteria listed in Annexure-1 2. Non-production of test report as specified in Annexure-5 3. Failure to provide successful Live Demo of the Proposed Thin Client to the technical Assessment Committee on the date of Technical Bid Opening. Interested and eligible bidders should apply with point-wise response to the entire document with full details, along-with supporting documents, EMD. The application should be signed by the authorized signatory of Bidding Firm and should bear his / her full name, position and seal. Full contact NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 2

details of the authorized signatory must also be provided. EMD of Rs. 1,00,000/- to be paid either by Demand Draft or by Cheque, payable at Aligarh in favour of Finance Officer, A.M.U., Aligarh. F. Calendar of Events G. Selection Criteria Tender Issue Date 23rd May 2015 Submission Date & Time 18th June 2015 (upto 09.45 AM) Bid Opening Schedule: Technical Bid Opening - 18th June 2015 at 10.00 AM Technical Assessment - 18th June 2015 10.30 AM to 3.30 PM Result of Technical Assessment - 18th June 2015 at 4.00 PM Opening - 18th June 2015 at 4:30 PM Bid Opening Venue: Conference Room, Computer Centre, A.M.U., Aligarh-202002(U.P.), India Pre-Qualification and Technical Bid Assessment: Pre-qualified bids (vetted through Compliance Sheet: Annexure-1), will be technically evaluated using performance test report supplied by the bidders as per Annexure-5 and evaluation of the solution demonstrated by the bidders. It is therefore mandatory for all the bidders to come prepared for physical demonstration of their thin client models proposed by them in their respective technical bids. A Live Demonstration of the proposed thin clients will be required from all the bidders, immediately after technical bid opening. Duly constituted technical committee will examine the technical demonstration of the proposed thin clients (as a part of technical bid assessment), prior to price bid opening. Assessment: Price-bids of all those bidders, who are technically disqualified will not be opened at all. The same will be returned back to them at the time of price-bid opening (on 18-June-2015 at the same venue i.e. conference room of Computer Centre, AMU Aligarh). All the bidders must required to attend the bid opening events with Thin Client Demo Unit at their own expenses. No separate intimation will be sent to anyone. H. Final Decision Making Authority Final decision will be made by the committee, after thoroughly examining both technical as well as price bids opened. AMU reserves the right to accept or reject any application, any deviation and/or to annul the Tender process and reject all application at any time, without thereby incurring any liability to the affected applicants or specifying the grounds for the action. The decision of the purchase committee will be final and binding to all applicants. I. Disclaimer 1. This tender notice is issued for information and planning purpose and does not constitute solicitation. 2. Information disclosed under and in accordance with the Bidder will not constitute as an offer, also the acceptance of responses to this Bidder cannot be considered as a binding contract. NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 3

3. Applicants are solely responsible for all expenses associated with responding to this Tender application. J. Contact Details For any clarification (prior to submission of bids) please submit your enquiries by e-mailing the same to secretary.cpcc@amu.ac.in mentioning Request for Clarifications: Thin Client Computing Solution Tender as subject of e-mail, and clearly articulating specific queries (for which clarifications are to be sought) along-with contact details on which response to queries should be sent back, by AMU. NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 4

Annexure-1 SUPPLY OF Thin Client TO AMU, ALIGARH ON CPCC-RATE CONTRACT BASIS NIT(Notice Inviting Tender) No. NIT/AMU/CPCC-01/ThinClient/2015-2016 Dated: 23-05-2015 Compliance-Sheet General Requirement Profile of Vendor (Yes/No) Documentary Evidences enclosed (Yes/No) 1. Registered with Central Purchase Office of AMU or any other Govt. Organization? 2. Annexure-2, Annexure-3 and Annexure-5 duly filled and signed with seal of the bidding firm? 3. Annexure-4 duly filled and signed with seal of the bidding firm? 4. Ink signed authorization letter of OEM for participating in tender NIT/AMU/CPCC-01/thinClient/2015-2016 enclosed (applicable for those bidders who are not OEM of thin client solutions proposed)? 5. Audited account statements of the bidding firm, for last three financial years are available and bidder agrees that the same will be produced within three business days, as and when required by CPCC? 6. Letter of reference /testimonial enclosed from at least three satisfied customers to whom services/supplies were successfully delivered, in past, by the bidding firm? 7. Bidder agrees that Letter of credit worthiness from the bank of the bidding firm will be produced within three business days (enabling CPCC to vet the order execution capacity of the CPCC bidder) as and when required by CPCC? 8. Bidder agrees that all the communications received from AMU on email-id supplied by the bidder in Annexure-2 of this tender document, will be responded within one business day. Failure to do so, will be interpreted as an offence, thereby attracting penal actions as deemed appropriate by AMU?. 9. Bidder has successfully conducted the tests at their-end as part of bid assessment and test report (as per annexure-5) is enclosed? 10. Bidder agrees to bring at least one Thin Client unit of each type proposed in this bid for live Demonstration (as per the parameters of Annexure-5) to the Committee as a part of Technical Bid Assessment? 11. Is EMD enclosed? (Signature(s) of the Bidding Firm) Name(s): Dated: Designation(s) with Seal of the Bidding Firm NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 5

Annexure-2 SUPPLY OF Thin Client TO AMU, ALIGARH ON CPCC-RATE CONTRACT BASIS NIT(Notice Inviting Tender) No. NIT/AMU/CPCC-01/ThinClient/2015-2016 Dated: 23-05-2015 1. NAME OF THE BIDDING FIRM:............ Website URL:...... 2. ADDRESS : (a) REGISTERED OFFICE :...............................PIN... STD CODE Office Phone No:... FAX No:.. Primary Cell Phone No:.. Alternate Cell Phone No: Official E.MAIL-ID:.. Alternate E.MAIL-ID:.. (b) WORKS/FACTORY (if applicable): STD CODE Landline Phone No:... FAX No:.. Primary Cell Phone No:.. Alternate Cell Phone No: Official E.MAIL-ID:.. Alternate E.MAIL-ID:.. 3. Commercial Information (Enclose Attested Copy wherever Applicable) a) CST Regn. No. : b) State ST Regn. No : c) TIN No. : d) Excise Center No. : e) Trade License No. : f) Service Tax Regn. No. : g) PAN No. : I/We further undertake that all the above information and documents supplied by me/us are correct. In the event of any future changes to the above information, during the period of validity of this rate contract, I will immediately inform CPCC in writing and also provide updated documents (if any). NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 6

(Signature of the Bidding Firm) Dated: Name: Designation with Seal of the Firm Annexure-3 SUPPLY OF Thin Client TO AMU, ALIGARH ON CPCC-RATE CONTRACT BASIS NIT(Notice Inviting Tender) No. NIT/AMU/CPCC-01/ThinClient/2015-2016 Dated: 23-05-2015 DECLARATION FROM M/s... To The Secretary Central Purchase Committee for Computers Aligarh Muslim University, Aligarh Dear Sir, 1. I/We have read and understood the contents of the Tender and agree to abide by all the terms and conditions of this tender. 2. I/We also confim that in the event of my / our tender being accepted, I/We hereby undertake to furnish Performance Security, as applicable in the form of Demand Draft. 3. I/We further undertake that none of the Proprietor / Partner/Directors of the firm was or is Proprietor or Partner or Director of any firm with whom Aligarh Muslim University, Aligarh or any other government organization have black listed/banned/suspended business dealing. I/We further undertake to report to the Secretary, CPCC immediately after we are informed but in any case not later than 15 days, if any firm in which Proprietor / Partner/Directors are Proprietor or Partner or Director of such a firm which is black listed/banned/suspended in future during the currency of the Contract with you. Yours faithfully, (Signature(s) of the Bidding Firm) Name(s): Dated: Designation(s) with Seal of the Bidding Firm NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 7

Annexure-4 Technical Bid Item Description 1. Robust Thin Client Solution for an advance lab of 30 concurrently Requirements : (c) MS-Office (e) Online Graphics (Online (h) PhotoShop/Photo Editing (i) Client's machine Detailed Technical Specification of proposed solution (to be filled by the bidder) Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Bid Type Technical Bid Number of Servers (to be filled by the bidder) No. Clients 30 of Remarks of bidder (if any) 2. Robust Thin Client Solution for an advance lab of 40 concurrently (c) MS-Office (e) Online Graphics (Online (h) PhotoShop/Photo Editing (i) Client's machine Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Technical Bid ------------(to be specified by the bidder) 40 NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 8

Item Description 3. Robust Thin Client Solution for an advance lab of 50 concurrently (c) MS-Office (e) Online Graphics (Online (h) PhotoShop/Photo Editing (i) Client's machine Detailed Technical Specification of proposed solution (to be filled by the bidder) Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Bid Type Technical Bid Number of Servers ------------(to be specified by the bidder) No. Clients 50 of Remarks of bidder (if any) 4. Robust Thin Client Solution for general user lab of 30 concurrently (b) Online Graphics (Online (c) Offline Graphics Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Technical Bid ------------(to be specified by the bidder) 30 5. Robust Thin Client Solution for general user lab of 40 concurrently (b) Online Graphics (Online (c) Offline Graphics Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Technical Bid 40 NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 9

Item Description 6. Robust Thin Client Solution for general user lab of 50 concurrently (b) Online Graphics (Online (c) Offline Graphics Detailed Technical Specification of proposed solution (to be filled by the bidder) Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Bid Type Number of Servers Technical Bid 50 No. Clients of Remarks of bidder (if any) 7. Robust Thin Client Solution for school lab of 30 concurrently (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing privileges should be customizable and controllable from Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Technical Bid 30 8. Robust Thin Client Solution for school lab of 40 concurrently (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Technical Bid 40 NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 10

Item Description 9. Robust Thin Client Solution for school lab of 50 concurrently (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing Detailed Technical Specification of proposed solution (to be filled by the bidder) Server Configuration:- ---(to be required for giving detailed Server Configuration) -( to be Bid Type Number of Servers Technical Bid 50 No. Clients of Remarks of bidder (if any) 10. Robust Thin Client which is capable with standalone (Without Server) with Functional (c) Online Graphics (Online (e) MS-Office (f) With ubuntu - ( to be Technical Bid 11. Robust Thin Client which is capable with standalone (Without Server) with Functional (c) Online Graphics (Online (e) MS-Office (f) With windows 8.1 Prof. -( attach separate sheets if required) Technical Bid NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 11

Annexure-5 SUPPLY OF Thin Client TO AMU, ALIGARH ON CPCC-RATE CONTRACT BASIS NIT(Notice Inviting Tender) No. NIT/AMU/CPCC-01/ThinClient/2015-2016 Dated: 23-05-2015 Compliance-Sheet Technical Item name with Serial number of the Commercial Bid (Annexure-6) : (to be specified by the vendor) S.N. User Requirement Performance Tested for 30 concurrent thin client operations and found satisfactory [Yes/No]? 1. Smooth Performance on programming C, C++, Python, Java 2. Internet browsing using Google Chrome 3. Internet browsing using Internet Explorer 4. Internet browsing using Firefox 4. Internet browsing using Mozilla. 5. Online graphics and video (YouTube or other online videos, heavy graphics website) 6. Accessing Offline graphics and video 7. MS-Office, OpenOffice 8. Graphics based Application like Photoshop Performance Tested for 40 concurrent thin client operations and found satisfactory [Yes/No]? Performance Tested for 50 concurrent thin client operations and found satisfactory [Yes/No]? Certified that Bidder has successfully conducted performance test as detailed above and test reports are enclosed. Bidder assures CPCC that the same performance will be reproduced in the lab setup at AMU, on procurement of the proposed thin client solution from us. In the event of any deviation from assured level of performance during the warranty period, we will be accountable for resolving the performance issue without any additional cost to AMU, (Signature(s) of the Bidding Firm) Name(s): Dated: Designation(s) with Seal of the Bidding Firm NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 12

Annexure-6 Item Description Bid Type Make and Model 1. Robust Thin Client Solution for a advance lab of 30 concurrently (c) MS-Office (e) Online Graphics (Online (h) PhotoShop/Photo Editing (i) Client's machine Make ------- Base Price Server (OS included) : Client (Window Cal included) - Taxes ------------ Total 2. Robust Thin Client Solution for a advance lab of 40 concurrently (c) MS-Office (e) Online Graphics (Online (h) PhotoShop/Photo Editing 3. Robust Thin Client Solution for a advance lab of 50 concurrently (c) MS-Office Make ------- Server (OS included) : Client (Window Cal included) - Server (OS included) : ------------ NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 13

Item Description Bid Type Make and Model (e) Online Graphics (Online (h) PhotoShop/Photo Editing (i) Client's machine privileges 4. Robust controlled Thin Client by Solution for general user lab of 30 concurrently (b) Online Graphics (Online (c) Offline Graphics (e Client's machine 5. Robust Thin Client Solution for general user lab of 40 concurrently (b) Online Graphics (Online (c) Offline Graphics 6. Robust Thin Client Solution for general user lab of 50 concurrently (b) Online Graphics (Online (c) Offline Graphics Make ------- Make ------- Make ------- Base Price Client (Window Cal included) - Server (OS included) : Client (Window Cal included) - Server (OS included) : Client (Window Cal included) - Server (OS included) : Client (Window Cal included) - Taxes ------------ ------------ ------------ Total NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 14

Item Description Bid Type Make and Model 7. Robust Thin Client Solution for school lab of 30 concurrently (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing Make ------- Base Price Server (OS included) : Client (Window Cal included) - Taxes ------------ Total 8. Robust Thin Client Solution for school lab of 40 concurrently Make ------- Server (OS included) : ------------ (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing 9. Robust Thin Client Solution for school lab of 50 concurrently Make ------- Client (Window Cal included) - Server (OS included) : ------------ (a) Programming using C,C++,Python,Java (b) Graphics Support (Online/Offline) (c) Internet Browsing Client (Window Cal included) - NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 15

Item Description Bid Type Make and Model 10. Robust Thin Client which is capable with standalone (Without Server) with Functional (c) Online Graphics (Online (e) MS-Office (f) With ubuntu Make ------- Base Price Taxes Total 11. Robust Thin Client which is capable with standalone (Without Server) with Functional (c) Online Graphics (Online (e) MS-Office (f) With windows 8.1 Prof. Make ------- NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 16

SUPPLY OF Thin Client TO AMU, ALIGARH ON CPCC-RATE CONTRACT BASIS NIT(Notice Inviting Tender) No. NIT/AMU/CPCC-01/ThinClient/2015-2016 Dated: 22-05-2015 Terms and Conditions 1. The items required to be delivered, verified, tested and installed at the end-user departments, in presence of assigned staff of Computer Centre. 2. The rate of discounts, sales tax, services tax or any other type of tax should clearly be mentioned however the quoted price shall be inclusive of all the Taxes (landed price). 3. Validity of the quotation should be at least for 6-months, from the date of approval of the rate contract. 4. The items shall be supplied to AMU within two weeks of the issue of purchase order. 5. The Aligarh Muslim University agrees to make 80% of the payment (against part bill) after successful supply, installation and commissioning of the items. Balance 20% of the payment will be processed after 60 days of satisfactory performance report, issued jointly by the supplier and end-user department against the remaining part-bill. 6. All items should be under 3 years comprehensive on-site warranty. Supplier, in addition to original equipment manufacturer shall also be responsible to extend the warranty to end-users in AMU. 7. Performance Bank Guarantee @ 10% of total order value may be required by the University. 8. The University has the right to accept the rates of some or all of the items required. AMU reserves the right to reject quotations which are incomplete / incorrect / unclear / not accompanied by EMD / not accompanied with other mandatory enclosures. 9. The University reserves the right to reject any or all of the quotations without assigning any reason(s). 10. True copies of currently valid authorization letters, from respective OEMs in favour of the firm to quote, supply install and commission and support of warranty be provided. 11. Ink Signed OEM s certificate to the effect that it takes the responsibility if the supplier firm becomes blacklisted/bankrupt/non-existent. 12. Any other terms and conditions articulated by CPCC, at the time of placing the PO. 13. EMD @ Rs. 1,00,000 against NIT should be deposited along with quotations, in the form of DD/Cheque, in favour of Finance Officer, AMU, Aligarh. In case of unsuccessful bid the EMD after necessary deduction of draft charges will be returned. However, vendors registered with NSIC(National Small Industries Corporation) and enclosing attested copy of certificate of registration with NSIC (valid for at least 6-months from tender opening date)with quotations, would be exempted from payment of EMD. 14. All successful bidders should be registered as an approved contractor/supplier with the Aligarh Muslim University. A copy of valid certificate of vendor registration (issued by Central Purchase Office, A.M.U. Aligarh), should be enclosed along with quotations. 15. The EMD is based on expected purchases in the current financial year; however, its amount will have no bearing on the eventual supply of number of items on rate contract basis during the validity period. 16. Arrangement of all the documents related to taxation and road permits shall be the sole responsibility of the firm. 17. The original brochures of the quoted items should be attached. 18. All enclosures should be signed (with date and seal) by the bidding firm. 19. In addition to official landline phone/fax numbers, two mobile telephone numbers (including the mobile number of Chief Executive Officer of the bidding firm) and email ids for communication, should be specifically provided, as per Annexure-1. 20. A declaration is to be signed by the bidding firm, as per Annexure-2. 21. Annexure-3 (the compliance sheet general) should be duly filled, signed and stamped is to be submitted along with documentary evidences as applicable. 22. Monthly Progress Reports (containing factual month-end status of all the purchase orders placed by AMU on the successful bidder), will have to be submitted to Secretary CPCC (secretary.cpcc@amu.ac.in) at AMU, on the last working day of each month, duly signed and stamped by NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 17

authorized signatory of the bidding firm. These monthly reports will be printed on letter head of the bidder, as per the formats prescribed by CPCC, from time to time. 23. Providing any false/wrong information (including supply of wrong contact information, leading to loss of communication) will be treated as the breach of contract. 24. Annexure-1, Annexure-2, Annexure-3 are the part Technical Bid, however Annexure-5 will be filled by the user in the presence of the bidder, after successful testing of the Thin Client on the parameter specified in Annexure-4, Performance of Annexure-4 will determine the bidder to qualify for commercial bid opening. Secretary-CPCC NIT/AMU/CPCC-01/ThinClient/2015-2016 dated 23-05-2015 Page 18