This brief will explain the integration between AirWatch and TeleMessage. TeleMessage AirWatch Integration Brief Page 2 of 5
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1 Version: 1.0
2 1. About TeleMessage TeleMessage delivers smart and secure messaging seamlessly over any communication device. Designed specifically for enterprises, our solutions intelligently and seamlessly handle text, voice, data, and multimedia messages as well as IP messaging via Smartphone push notifications over mobiles, tablets, the web, Office, APIs and IT infrastructure. TeleMessage has been providing stateof-the-art messaging solutions since it was founded in TeleMessage is a privately owned company backed by leading VCs. Our messaging solutions support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail among others. By optimizing their communication capabilities, our solutions assist enterprises in achieving greater efficiency. The experience and expertise we have gained working with both enterprises and mobile operators gives us an understanding of the challenges and business needs within the messaging ecosystem, allowing us to develop mutually beneficial solutions. Successfully deployed with over forty operators and thousands of enterprises worldwide, TeleMessage's software reaches hundreds of millions of users and powers billions of messages through customers' networks. Customers include Capital One Bank, Hewlett-Packard, FedEx, Verizon Wireless, Sprint, Rogers, Bell Mobility, Telus, Claro Guatemala, Bank Discount, Dell, Accenture and many more. This brief will explain the integration between AirWatch and TeleMessage. TeleMessage AirWatch Integration Brief Page 2 of 5
3 2. General 1. The TeleMessage products are integrated into the secure container on the device. 2. TeleMessage is tested and verified with MyAirwatch Our Android version is done using a wrapper and the ios version is done using the SDK. 4. The solution enforces security policies and protects devices using AirWatch authentication. 5. Securely stores user information and wipes it if device is compromised. 6. Integrates with other AirWatch apps to open documents. 7. Containerizes passcode access. 8. You can find more information on our AirWatch Marketplace listing: TeleMessage AirWatch Integration Brief Page 3 of 5
4 3. Overview Here is a step-by-step how to register users and sign into the app: Register new users from TeleMessage website (based on the same mobile number which you used to register them in AirWatch) Upload TeleMessage release to the AirWatch console (see notes below) Install AirWatch Agent on the device - use AirWatch username & password from Step 1. Install TeleMessage client (via AirWatch agent) (1) Android client with AirWatch wrapper or (2) iphone client with SDK Open the TeleMessage client. Enter AirWatch username & password from Step 1. Sign-in to the app using TeleMessage username & password from Step 2. NOTES: For iphone client, there are three options: 1. Collect all the UDIDs that are going to install the app, before we release their version. 2. (Best Option) Enterprise can resign our released version with their Enterprise certificate and upload it to AirWatch console. 3. (not recommended) TeleMessage can upload our released version with AirWatch SDK to the AppStore. For Android you will need to wrap our released version with AirWatch wrapper version and upload the wrapped version to the AirWatch console. 4. Supported Functions You can find below the supported AirWatch functions we tested and are actively using: 1. General Functions These features are according the admin roles that can be filled at the AirWatch console. All passcode and username features related to AirWatch roles, when the user is opening the app the user first needs to login to AirWatch. You can find detailed explanation of each feature in the AirWatch console. Abbreviations: - DLP Data Loss Prevention - NAC Network Access Control 2. AirWatch ios wrapping done testing main features done on SDK 5.7.1: - Passcode:AuthenticationTimeout - Passcode:MaximumNumberOfFailedAttempts - Passcode:PasscodeModeNumeric - Passcode:PasscodeModeAlphanumeric - Passcode:AllowSimpleValue - Passcode:MinimumPasscodeLength - Passcode:MinimumNumberComplexCharacters - Passcode:MaximumPasscodeAge - Passcode:PasscodeHistory TeleMessage AirWatch Integration Brief Page 4 of 5
5 - Usernameand Password:AuthenticationTimeout - Usernameand Password:MaximumNumberofFailedAttempts - SingleSign On: Enable - DLP: Enable - DLP: Copy and Paste - DLP: Camera - DLP: LocationServices - NAC: CellularConnection - NAC: Wi-FiConnection - NAC: AllowedSSIDs 3. AirWatch Android testing main features done after wrapper version 5.0.0: - Passcode:AuthenticationTimeout - Passcode:MaximumNumberOfFailedAttempts - Passcode:PasscodeModeNumeric - Passcode:PasscodeModeAlphanumeric - Passcode:AllowSimpleValue - Passcode:MinimumPasscodeLength - Passcode:MinimumNumberComplexCharacters - Passcode:MaximumPasscodeAge - Passcode:PasscodeHistory - Usernameand Password:AuthenticationTimeout - Usernameand Password:MaximumNumberofFailedAttempts - SingleSign On: Enable - Compromised Detection: Enable - DLP: Enable - DLP: CopyandPaste - DLP: Printing - DLP: Camera - DLP: Composing - DLP: LocationServices - DLP: Screenshot - DLP: LimitDocumentstoOpenOnlyinApprovedApplications - NAC: Wi-FiConnection - NAC: AllowedSSIDs TeleMessage AirWatch Integration Brief Page 5 of 5
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