Razlika med računalništvom v oblaku in klasično IT tehnologijo. Mitja Vavpotič, XLAB d.o.o.
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1 Razlika med računalništvom v oblaku in klasično IT tehnologijo Mitja Vavpotič, XLAB d.o.o. Ljubljana, november 2010
2 Cilj konference je premik cloud vprašanj z IT stroke in raziskovalne sfere na nivo odločevalcev Tema 1: Kaj je računalništvo v oblaku? Tema 2: Trenutno stanje in kam gre razvoj Tema 3: Izkušnje ISL Online pri prodaji cloud storitev 2
3 Kaj je cloud computing? What is cloud? Vir: SalesForce.com 3
4 Cloud ni revolucija, temveč evolucija v kreiranju IT Razvojni cikel, ki smo mu bili priča na področju energetike, bančništva, telekomunikacije, privede do masivnega obsega in nizke cene Commodization begets utilization! Zahteva velikih po obsegu, stroškovni učinkovitosti in agilnosti je ta isti razvojni cikel ponovila znotraj IT Google, Amazon, novi načini dostave in porabe IT! Obseg Stroškovna učinkovitost Hitrost Avtomatizacija Dev/ops kultura Assume failure Uporaba standardiziranega hardvera Overbuild Fokus na homogenosti Dist. computing Self-service Vir: cloudscaling.com 4
5 Razvoj se je zgodil na vseh dimenzijah Vir: cloudscaling.com 5
6 Katerikoli IT potrebujete lahko najamete znotraj clouda Cloud modeli in predstavniki 0 SaaS PaaS Everything as a Service IaaS brez začetne investicije rast na zahtevo časovni zakup možnost privatnega clouda 6
7 Forresterjeva analiza pokaže pozitiven ROI tako na kratek kot na dolgi rok na primeru številnih SaaS rešitev (1/2) Return on investment (ROI) SaaS rešitev determinirajo koristi, stroški in analiza tveganja BENEFITS 1 Reduced cost of adoption Reducing the licensing, training and support costs of adding additional users. 2 Quicker adoption Quicker installation with min configuration. Decreasing the time to ramp up new users. Shorter purchasing cycles (monthly, yearly subscription, pay per use). 3 Improved adoption Enabling more users to use the application (enhanced usability). Easy to add new sites and functionality. Easy to identify gaps due to proactive usage reports offered by SaaS vendors. 4 On-premise cost avoidance Eliminating maintenance costs (bug fix, patch performed by vendors). Reducing full time help desk (better built-in tutorials and help files) and server support. 5 Improved flexibility Reducing spend on excess capacity (elasticity). Allows incremental deployment. Vir: Forrester Research 7
8 Forresterjeva analiza pokaže pozitiven ROI tako na kratek kot na dolgi rok na primeru številnih SaaS rešitev (2/2) Return on investment (ROI) SaaS rešitev determinirajo koristi, stroški in analiza tveganja STROSKICOSTS 1 Implementation costs 2 Recurring costs 3 Upgrade costs Usually much smaller (x0.5-x1 of 1 st year fee), still requires process consulting. Downside: Can have smaller functionality footprint than fuller on premise suites. Subscription costs + add. for integration tools or other add-on technologies. Still some admin and support costs but greatly reduced (reports on a reduction of about 20% to on-premise deployment, varies greatly) Upgrades are usually offered as part of the subscription fee, therefore happen more frequently and incrementally than on-premise solutions significantly reduce testing, end user acceptance and training costs. Upgrades are not a project anymore, they just happen. STROSKIRISK ANALYSIS 1 No change is without risk costs savings and adoption rates can be uncertain. 2 Moving to SaaS does not guarantee retirement of hardware or people resources. 3 Softer benefits around adoption, training and scalability require planning and monitoring. Vir: Forrester Research 8
9 Gartner pričakuje splošno uporabo cloud rešitev v 2-5 letih Gartner hype cycle Vir: Gartner 9
10 Storitve internetne komunikacije v cloudu ponujamo po vsem svetu ISL Online Tehnologija Cloud storitev ali strežniška licenca (=private cloud) Strežniki po vsem svetu GeoDNS, distribuirana baza, load balancing Povezovanje preko požarnih zidov Več kot uporabnikov po vsem svetu 5 mio sej na leto ISL Online poslovanje Glavni trgi: Zahodna Evropa, Japonska, ZDA Glavni kupci: predvsem IT podjetja, finančni sektor, telekom, javna podjetja,.. Prodaja in marketing: UK podjetje, Google AdWords, sejmi, partnerski program za distributerje Lokalizacija: programi v 28 jezikih, spletna stran in drugi materiali v 13 Podpora: 1. nivo lokalno; 2. nivo v Ljubljani (24/7) Reference: c t magazine (best remote desktop technology), doma (euprava, Telekom, Abanka, Datalab, SRC, Opal), tujina (Daihatsu, NTT, Europcar, Teleroute, Migros, Konica Minolta) 10
11 XLAB je močan tudi na raziskovalnem področju clouda, trenutno s projektom SLA@SOI v 7 okvirnem programu Vir: XLAB interno gradivo
12 Izkušnje: Cloud je neznanska priložnost za klene ponudnike in grožnja lokalnim samodržcem (1/2) Izkušnje s trga za ponudnike clouda in kupce Ponudniki Tehnični način prodaje je slab. Kakovost vs. dober marketing, CLOMOSO. Freemium, slabi lokalci in VC na trg vnašajo šum. Strahu pred cloudom ne zaznamo več, so pa razlike med državami. Poskrbite za varno shranjevanje podatkov in zakonsko skladnost po posameznih državah. Platforme so izvrsten prodajni kanal. Različni prodajni pristop za CEO in CIO. Prodajajo reference in user case studies. Kot POC ponudite kupcu privatni cloud, škatlo, v datacentru tretjega. Nato jih navadite, prikažite hokejsko palico, prodajte cloud storitev. Netransparentnost cen, ponudbe, platform Varnost Prodaja nakup Kupci Nizka vstopna cena, morebiti drag TCO. Pri dobrih ponudnikih je skalabilnost neomejena in cena znana v naprej. Podatki niso v hiši potrebno zaupanje v ponudnika. Nemogoča primerjava SLA med ponudniki, preverjanje referenc. Preverite vaše zakonske zahteve. Nakup neke storitve prek platforme ne zagotavlja kakovosti, katero izraža renome platforme. Če cloud storitev ne deluje, vseeno krivite CIO... Zahtevajte izračun TCO za daljše časovno obdobje. Upoštevajte stroške zanesljivih in hitrih internetnih povezav. 12
13 Izkušnje: Kupci cloud storitev dobimo boljše proizvode po primernejši ceni (2/2) Izkušnje s trga za ponudnike clouda in kupce Ponudniki Ohranjanje starih kupcev problematično. Nujno omogočiti polno funkcionalno poskusno obdobje. Primerna cena (razlike med državami; fair use ločnice). Licenčni model (pay per use modeli). Ustrezna segmentacija je nujna. Dobra podpora se ceni a jo je težko zaračunati. Lokalizacija spletne strani in aplikacij. Lokalni partner, SI (tech, PR, distri). Renomirani certifikati in procesorji plačil. Prehajanje med ponudniki Faktorji uspeha Kupci Polno funkcionalno poskusno obdobje, kasneje dobite le tisto kar plačate. Zahtevajte stalno podporo. Zahtevajte popolno integracijo z obstoječim sistemom. Poiščite ponudnika, katerega proizvod in licenčni model ustrezata vašemu poslovnemu modelu. Preverite, ali ponudba popolnoma zadosti vašim potrebam, izognite se davku večih ponudnikov. 13
14 Cloud je dejstvo Varnostna vprašanja in SLA se bodo sčasoma uredili Klasični IT ostaja, tudi v obliki private clouda ZITex bo izgradil venček med seboj povezanih storitev Za ponudnike so možnosti neskončne, kot tudi konkurenca Kupci so deležni izboljšav in prihrankov Dodatne informacije: mitja.vavpotic@xlab.si
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