Application Virtualization Deep Dive: Taking Virtualization to the Next Level. Presentation Identifier Goes Here

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1 Application Virtualization Deep Dive: Taking Virtualization to the Next Level Erik Hughes - Symantec Principal Product Manager Marco Schiffner - McKinsey IT Project Manager Presentation Identifier Goes Here 1

2 Sample Agenda 1 State of App-Virtualization & Use-Cases 2 App-Virt at McKinsey 3 Packaging Concepts 4 What About the User Environment? 5 Introducing Symantec Workspace Apps Presentation Identifier Goes Here SYMANTEC VISION

3 Deep Dive: App-Virt Introduction Presentation Identifier Goes Here SYMANTEC VISION

4 IT Problems Solved by Application Virtualization BYOD (Bring Your Own Desktop) Gives users secure access to desktop resources across any device - consumerization Secure Company data Organizations extending server virtualization strategies to the desktop / workspace Cost Containment License management, license reharvesting, license efficiency User Self-Service Give users access to desktop resources, without having to call IT SYMANTEC VISION

5 State of Application Virtualization at Symantec Intelligent abstraction and wrapping of information to optimize the workspace Separate Components Create portability Enhance stability Increase flexibility Add policy Control information visibility Technology Symantec Workspace Streaming Symantec Workspace Virtualization Symantec Virtual Composer OS (Common) Applications (Common) Data and Personality (Unique) Single OS image for everyone User-based, on-demand Desktop follows the user SYMANTEC VISION

6 Symantec Endpoint Virtualization Products Workspace Virtualization Virtual Execution Workspace Streaming Virtual Distribution Virtual composer Virtual Packaging Layering & wrapping technology to contain applications, provide flexibility, and enable policies On-demand, realtime application delivery and license management system Complete virtual packaging tool Symantec Endpoint Virtualization - Product Line Overview SYMANTEC VISION

7 Where Do They Add-Value? Diverse Compute Models Physical Desktops (Rich/Thick clients) Virtual Desktops (VDI) Shared Desktops (Terminal Services / Citrix) Why SEV? 1. SOE images are too large and complex 2. Different groups have different provisions 3. User-based software delivery 4. License management & reharvesting Why SEV? 1. Physically installed apps contaminate the base 2. Multiple copies of apps take up storage 3. Different groups have different provisions 4. Traditional ESD not fast enough for VDI Why SEV? 1. Physically installed apps contaminate the server farm 2. Storage issue want single instance 3. Different groups have different provisions 4. Traditional ESD not fast enough for TS / Citrix Symantec Confidential SEV Sales Play 2012 SYMANTEC VISION

8 Magic Quadrant for Client Management Tools Publication Date: 31 January 2012 Symantec Commentary Magic Quadrant Quotes: [Symantec] scored well on the Visionaries scale because it is investing in product capabilities that will help organizations manage an increasingly diverse set of applications and devices. Additionally, its proprietary application virtualization solution (called Workspace Virtualization) earned Symantec fairly high scores as well. SYMANTEC VISION

9 McKinsey Application Virtualization History Consulting Company employees with 75% mobile users in over 100 locations worldwide License model CMS customer since 2005, introduced SWV together with a OS migration to Windows 7 Statistics Virtualized over 100 applications, like SAS, Lotus Notes, MS Office Biggest Challenge Deploy a 3.5GB Office 2010 layer with multiple sub layers to McKinsey SYMANTEC VISION

10 Top three reasons for Mckinsey to use SWV End-user experience SWV provides IT a solution to package very complex software packages which are very easy to deploy to the enduser, without interrupting the user Helpesk To reset a layer to its original state is very useful for our Heldesk to help the user in seconds to get up and running again Application Problems SWV helped to solve application problems, OS migration - Office 2003 and Office Windows 7 and incompatible software (XP only) SYMANTEC VISION

11 Deep Dive: Application Packaging Presentation Identifier Goes Here SYMANTEC VISION

12 Quick Primer: What Are Sublayer and How Do They Work? Read-Only Sublayer reset Read-Write Sublayer Application Layer SWV Filter Driver Operating System Presentation Identifier Goes Here SYMANTEC VISION

13 Packaging: Preparing Apps for Virtual Deployment Assessment Select Process Perform Packaging Post-Packaging Configuration Deployment Presentation Identifier Goes Here SYMANTEC VISION

14 McKinsey - Packaging challenges Learning Packaging Complex packages require a solid understanding of SWV and packaging technology SWV Admin in combination with VMWare Workstation to create a solid and reliable packaging infrastructure Examples Benefits Lotus Notes 8.X Microsoft Office 2010 Easy deployment with SMP Minimized support efforts for applications Future Chrysler release will bring SWV to the next level: - easier deployment of virtual layers with no user intervention - additional product enhancements, e.g. registry exclusion, full VDI support SYMANTEC VISION

15 Support for Virtualizing Microsoft Office Added templates to SVC for Office 2010 Published guide to package Office 2007 and Office 2010 Publishing Best Practices Guide found here: Includes information on dealing with Visual C++ Run-Time dependencies Guide includes scenarios to activate Office 2010 As either single or as separate layers Office 2010 MUI support KMS or MAK SEV Roadmap NDA REQUIRED SYMANTEC VISION

16 Deep Dive: Working With the User s Environment (Settings & Data) Presentation Identifier Goes Here SYMANTEC VISION

17 Endpoint Virtualization and the User Environment User Virtualization managing the user workspace independently of endpoint type and delivery architecture The problem(s) The resolution(s) How does SEV fit with user virtualization? Current Support 3 rd parties Supported Presentation Identifier Goes Here SYMANTEC VISION

18 Where SEV Fits in Virtually Hosted Desktops (VDI) Functional Area VDI Stack User Environment Virtualization Application Virtualization / Streaming Connection Broker / Orchestration Operating System Hypervisor Symantec Confidential SEV Sales Play SYMANTEC VISION

19 Deep Dive: Coming Innovation Presentation Identifier Goes Here SYMANTEC VISION

20 Important Usage Information This information is about pre-release software. Any unreleased update to the product or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or implied. Customers who purchase Symantec products should make their purchase decision based upon features that are currently available. SEV Roadmap NDA REQUIRED SYMANTEC VISION

21 SEV Chrysler CY 2H 2012 Performance & VDI Apps Models Platforms Symantec Workspace Apps Support for virtual apps on VHDs located anywhere Improves performance Flexible configuration Easy to deploy & manage Symantec Workspace App Manager HTML5 End-User client Customizable GUI Easy Setup Unattended server install Easy to scale Updated console Dependency configuration SWS SDK & Web Services Single-Click Virtual Apps 40+ applications able to be packaged and deployed with zero experience Symantec Virtual Composer Redesigned to simplify packaging process Unified tool for both SWV & SWS Automatic Exclude finder Startup block configuration Complex Apps Registry Excludes added Support for Flexera AdminStudio - Virtualization Pack New OS Support Full support for Windows 8 ITMS/CMS Support (Orion) Streaming agent distribution with ITMS Manage virtual apps from the software catalog Enables IT management of virtual desktops optimized for a VMware VDI environment DaaS Support Testing and best practice documentation for building a private DaaS solution Tested with SEP, EPM, and SEV Symantec Confidential NDA Required SYMANTEC VISION

22 NEW: Introducing Symantec TM Workspace Apps SEV 6.X SEV 7.5 (Chrysler) C:\ FSLRDR RO Virtual Disk RO Sub-layer App Binaries RO Sub-layer App Binaries RW Virtual Disk RW Sub-layer User Settings RW Sub-layer User Settings Presentation Identifier Goes Here SYMANTEC VISION

23 NEW: Introducing Symantec TM Workspace Apps SEV 7.5 (Chrysler) Located Anywhere: SAN Homedrive Local RO Virtual Disk RO Sub-layer App Binaries Located Anywhere: SAN Homedrive Local Profile RW Virtual Disk RW Sub-layer User Settings Presentation Identifier Goes Here SYMANTEC VISION

24 NEW: Introducing Symantec TM Workspace Apps RO RW USER 1 USER 2 USER 3 USER 4 RO Virtual Disk RW Virtual Disk RO Sub-layer RW Sub-layer App Binaries User Settings Storage Workspace Apps Workspace Apps Workspace Apps Workspace Apps RO RW RO RW RO RW RO RW Operating System Operating System Operating System Operating System VM1-User1 VM2-User2 VM3-User3 VM4-User4 Presentation Identifier Goes Here SYMANTEC VISION

25 NEW: Introducing Symantec TM Workspace Apps RW USER 1 USER 2 USER 3 USER 4 Streaming Server (Symantec Workspace Streaming) Storage Streaming Workspace Apps Workspace Apps Workspace Apps Workspace Apps RW RW RW RW Operating System Operating System Operating System Operating System VM1-User1 VM2-User2 VM3-User3 VM4-User4 Presentation Identifier Goes Here SYMANTEC VISION

26 Symantec Workspace App Manager Presentation Identifier Goes Here SYMANTEC VISION

27 Symantec Workspace App Manager Presentation Identifier Goes Here SYMANTEC VISION

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29 Thank you! Erik Hughes Marco Schiffner Copyright 2012 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Presentation Identifier Goes Here 31