Kaseya Advanced Workshop DAY TWO

Transcription

1 Kaseya Advanced Workshop DAY TWO Developed by Kaseya University Powered by IT Scholars 1 Kaseya Version 6.2 Last updated on June 25, 2012

2 Day One Roadmap! Advanced Agent Procedures Day Two Advanced Monitoring Advanced Repor;ng 2

3 How can you ask your ques;on? Type your ques;on in the GoToMee&ng Chat From ;me to ;me, I will stop to answer them If you have a burning ques;on, you can also raise your hand to indicate that you need an answer quickly! 3 For offline ques;ons, send them to training@kaseya.com

4 Ques;ons? It Is Your Turn! 4 Please type your ques;ons in the chat sec;on of your GoToMee;ng window. Remember that you can always send your ques;ons to training@kaseya.com too. If you are falling behind the steps in the lab, please just watch the presenta;on, take some notes, and perform your labs amer the lecture.

5 Day One Roadmap! Advanced Agent Procedures Day Two Advanced Monitoring Advanced Repor;ng 5

6 Kaseya Advanced Workshop Advanced Monitoring 6

7 Advanced Monitoring Review of Day one U;lizing Agent Procedures to remediate and collect data U;lizing Eventcreate to kick of the alert Log Monitoring SNMP Monitoring External Monitoring 7

8 LOG Monitoring Create a pavern, Log Parser Set, to monitor for specific logged event. Prerequisites to a succesful Log Parse Monitor Applica;on produces a repeatable pavern output The text file contains definable paverns 8

9 LOG Monitoring 9 Steps for a successful LOG Monitoring Define what to monitor Define Log Parser Define templates to parse the log file Define Parset Set Define the rules for aler;ng based on sets of values Test Log Parser U;lize the TestLogParser. Exe to ensure that the Log Parser defini;on is able to parse the log file Go Live and turn on the LOG Monitoring on a live machine.

10 Define Log Parser Select loca;on of file Define archive files use the * as wildcards for Log files naming conven;on Define Template Define Fields 10

11 LOG Monitoring Assign Log File Parser to machines 11

12 SNMP Monitoring Introduc;on to SNMP Manager / Agent Model SNMP Commands GET, GET- NEXT, GET- RESPONSE, SET, TRAP SNMP Community String Text password to validate Manager and Agent Communica;on Public vs. Private Community Strings 12

13 SNMP Monitoring Introduc;on to SNMP Management Informa;on Base (MIB) Database of references to SNMP elements MIBs defines or describes the Objects Characteris;cs managed by SNMP Elements Each of these objects has a unique Object Iden;fier (OID) OIDs consists of numbers separated by decimal points and are hierarchically organize to represent the object in the MIB 13

14 SNMP Monitoring Introduc;on to SNMP SNMP Objects and Instances Object is the avribute of the SNMP Element Instance is the specific data element that represent an occurence of the SNMP Object within the SNMP Element Example a 24 Port Switch Object is the Interface and the Instances are the port 1 through 24, the Console, Uplink Interface, etc... 14

15 Kaseya SNMP Monitoring 15 SNMP Device Discovery Perform LANWatch to scan an IP subnet for SNMP enabled devices SNMP Deep Walk When an SNMP device is discovered an SNMP Deep Walk is perform to interrogate the SNMP device and retrieve a list of OIDs that device supports Monitor List MIBs and OIDs These OIDs are there stored in the Database and listed under the Monitor List

16 Kaseya SNMP Monitoring 16 SNMP Sets Predefined SNMP sets are available Create Custom SNMP Sets defining sets of OIDs and instances to be monitored. Set the collec;on and alarm tresholds for the specific OIDs and Instances. SNMP Sets are applied to the Kaseya Agents ac;ng as SNMP Managers (Agents that performed and discovered SNMP devices via the LANWatch) SNMP Sets perform SNMP GET commands to query the SNMP devices.

17 Kaseya SNMP Monitoring SNMP Trap Alerts Ability to assign a Kaseya Agent to listen for SNMP Traps sent by SNMP devices Create an SNMP Trap Sets to alert when matching syntax is found. 17

18 Kaseya SNMP Monitoring SNMP Log View the values collected by the SNMP Managers or Kaseya Agents performing the SNMP discovery SNMP QuickSet Ability to create an SNMP Set from the results of the SNMP discovery Also can Auto- Deploy SNMO Sets based on Device Type 18

19 SNMP Monitoring Adding vendor s MIBs Oidview hvp:// Online MIB Database (Under Support Online MIB Database) MibDepot hvp:// Plixer hvp:// MIB Archive (Under Support MIB Resources) 19

20 MIB Browser SNMP Monitoring Understanding MIB hierarchical tree structure Finding OIDs to monitors Adding OIDs to the Monitor List ireasoning MIB Browser - hvp://ireasoning.com/mibbrowser.shtml Assign SNMP Monitoring Defini;ons for the SNMP GETS are stored in the Kaseya Agent Working directory under kmonitorsets folder. 20

21 Kaseya SNMP Monitoring Run a LAN Watch with SNMP monitoring turned on. Ensure you have the correct Public CommuniVy Strings. Under Assign SNMP monitoring you can review the devices that the LAN Watch discovered. Assign SNMP Sets to the discovered devices Review SNMP Sets. Review Treshold Values 21

22 Kaseya SNMP Monitoring Add new MIBs under Add SNMP Object Load MIB Select the objects (OIDs) to monitor Select from the MIB Tree Click on the Add MIB Objects buvon Review addi;ons under the Monitor Lists MIB OIDs Review data values captured under SNMP Log 22

23 KaseyaViews Advanced Repor;ng Look at Kaseya System- Database Views - ODBC Look at crea;ng a SQL View Show SQL Management Studio Agent Procedures 23

24 Connec;ng to SQL Views KaseyaViews Look at Kaseya System- Database Views ODBC Fixed user KaseyaViews Set the password 24

25 Connec;ng to SQL Views Create an ODBC DSN to connect to ksubscribers database using the KaseyaViews creden;als From the Control Panel open the Data Sources (ODBC) configura;on Add a new DSN for SQL Server using the KaseyaViews creden;al. 25

26 Ques;ons? It Is Your Turn! 26 Please type your ques;ons in the chat sec;on of your GoToMee;ng window. Remember that you can always send your ques;ons to too. If you are falling behind the steps in the lab, please just watch the presenta;on, take some notes, and perform your labs amer the lecture.

27 27 THE END!