User Manual. v1.0. Updated

Transcription

1 ASC-200 Smart Wireless Solar Camera User Manual v1.0. Updated

2 The Andatech SolarCam ASC-200 is a smart wireless camera powered by solar energy. Its built-in solar panel and rechargeable battery allow it to be self-sustaining in terms of power. (Note: Its battery life may be affected in regions that receive varying amounts of sunlight) Using solar technology and low power consumption, the SolarCam can operate for extended periods of time without requiring a recharge. The SolarCam remains in sleep mode by default and consumes minimal power. It only records when triggered and woken up from sleep mode. The SolarCam is triggered when it detects any movement within its field of vision. The camera will start recording automatically and the user will be alerted via the mobile app. The SolarCam can also be manually activated with a single click on the mobile app on your phone from any location. Infrared LED lights provide clear visuals up to 5 meters at night and in low light conditions. 1 Exterior Diagram Before operating the camera, please read and follow the installation and operation instructions carefully. 1. Infrared light 2. Light sensor 3. PIR sensor 4. Camera lens 5. Antenna 6. Solar charging panel 7. WiFi reset button 8. Charging socket 9. Power supply switch 10. Mounting base bracket 11. Charging indicator 12. WiFi status indicator 1

3 2 Indicator Lights Charging indicator light WiFi indicator light Yellow Yellow (blinking) Blue (blinking) Red (blinking) Off Charging Charge complete Waiting for connection Connecting to WiFi* Normal operation or power off * If WiFi indicator light is still blinking red after one minute and still unable to connect successfully, reset the camera and check the router's WiFi signal. 3 Mobile Application 1) Power On Camera. 2) Install Mobile App onto Smartphone. a) Scan the QR code on the right to download the app OR b) Go to to get the link to the app. 3) Register and Login: Open the app and press [Sign Up] to register a new account number. Choose [Sign In] if you have an existing account. 4) Add Camera 4.1) After successful registration and login, enter [Home] 4.2) Press [+] in the lower right hand corner 4.3) Then, select [Camera] 2

4 5) Startup Camera 5.1) Check whether the camera is in reset status (WiFi indicator light will blink blue). 5.2) If it is not in reset status, hold the WiFi reset button for approximately 5 seconds until the WiFi indicator light blinks blue. 5.3) Tap [Yes] to enter the WiFi configuration page. 6) Add Device A) Android System A.1) Go to [Nearby Equipment] page A.2) Select the CID of the camera to add the device A.3) Enter [Setting WiFi] page A.4) Select the wireless network you want to add the camera on A.5) Enter the network password and hit [Next] 3

5 Notice WiFi Reconfiguration If the password is wrong or your network settings have changed, you can reconfigure the WiFi as follows: Turn on the camera and wait for the WiFi status indicator light to come on, then press the WiFi reset button for 3-5 seconds until the WiFi status indicator light is blue and blinking. Then, add the camera through the app again (see Page 3). B) IOS System B.1) Enter [Settings] B.2) Go to [Wi-Fi] B.3) Select DOG-****** (Password: ) B.4) Go back to the mobile app and press [Next] 4

6 7) View Live Video 7.1) On the [Home] page, select the intended device s number 7.2) Press the play button to enter live video feed 7.3) Playback video Click on theplaybackicon to enter the playback video page. Recorded videos are marked with a blue bar in the timeline. Tap on the date icon and scroll down to search for a specific time. (You may also slide the time bar to search) Click the button to playback the video. 5

7 8) Menu Bar Camera: Capture the current live broadcasting screen and save it to your phone s photo album. Audio: Tap on the speaker icon to hear sound from the camera s location. Microphone: ASC-200 model does not support two-way audio function. Full screen: View the live video feed in landscape mode Protection: Adjust safety settings [Motion Detection]: ON/OFF [Sensitivity]: Adjust between low, medium, or high [Audio Alerts]: Select no sound, a barking sound or an alarm sound. [Warning Time]: Set when to record After enabling the Motion Detection function, when the camera picks up any visual changes in the environment, it will capture a picture and send it to the mobile app. Playback: View the videos saved on the TF card. Share: Share videos with your relatives and friends In order to view live video, users must have their own account numbers (Only one user can view live video at any one time) Settings: View device information and adjust settings [Device Name]: Rename the camera [Location]: Select between Home or Office [Device Info]: View general, network, and memory usage information [WiFi]: Select a WiFi network [Video Recording]: Disable or enable video recording for 24 hours or motion detection [Micro SD Card]: Check the TF card status [Video Direction]: Flip the video viewing direction [Time Zone]: Select the time zone according to the camera s location 6

8 Select Mode Click Standard on the right of the homepage to enter into mode select. Standard: Motion detection and alarm can be set to On or Off on each individual device in the list. At home: Motion detection and alarm is off. Out of home: All devices listed will have motion detection and alarm function switched on. 9) PIR Motion Detection detection will be triggered. Note: Please check that your phone s lock screen notification for the mobile app has been turned on (refer to Figure 1.5.4b). Home XXX Melbourne / Sydney Fig Fig Fig a Fig b 7

9 4 Installation Instructions The SolarCam can be mounted onto a post or on a wall. The wall must be thick enough to hold three times the weight of the camera. 1) Prior to setup and selecting the location of installation: a. Confirm that there will be stable WiFi signal (at least two grids of signals). If the signal is not strong enough, you may need to install a WiFi booster or repeater to extend the WiFi coverage. b. Select an area with sufficient sunlight. Ideally, position the camera under direct sunlight. c. Avoid areas with moving objects that may interfere with the camera. 2) Wall Mount Setup a. Remove the sticker and place it onto the wall where you wish to set up the camera. b. Drill holes in the 3 marked circles and insert the green expansion screw into the hole. (See Fig. 2.2) Repeater Router Camera Fig. 2.1 Fig. 2.2 c. Align the holes of the mounting bracket with the expansion screws and secure the bracket into place. (See Fig. 2.3) d. Install the camera onto the bracket and secure it in place using the screw. 3) Post Mount Setup a. Secure the mounting bracket onto the post or pole with the plastic zip ties provided and tighten them as much as possible. (See Fig.2.4) b. Install the camera onto the bracket and secure it in place using the screw. 8

10 180 Adjust 90 Adjust Tighten the screw Tighten the screw Fig. 2.3 Fig Adjust Adjust 90 up and down 4) Regional Sunlight Distribution (see Fig. 2.6) Identify the distribution of sunlight according to the region you are in. (You may need to charge the camera regularly for regions in which the peak sunshine duration is only between ). Note: Peak sunshine reflects the maximum solar irradiance that can be amassed 1000 W/m 2. Fig ) Operation time of this camera is determined by the amount of solar charging and the number of times the camera is triggered and woken up. Fig. 2.7 depicts the relationship between these factors. Refer to Fig. 2.7 to estimate the camera s continuous operation time 9

11 Triggers per day Average solar charging (hours) USB charging only Continuous operation time of camera (days) Fig ) Notes: Passive Infrared (PIR) sensor is a high-sensitivity detector used to detect object motion. However, note that motion can also be detected as change in background lighting, the passing by of vehicles or the falling of leaves. Notice If the camera detects false alarms frequently, please use the PIR shield sheet to reduce the area of motion detection. If this does not resolve the issue, you have the option of turning off the motion detection function by selecting "Security" option in the app and turning off the "Motion detection" function in Protection menu. 7) PIR Shield Sheet Installation: The PIR (Passive Infrared) sensor detects changes in heat signature to distinguish movement. Therefore, motion detection can be triggered by changes in sunlight, a fast moving cloud, cars passing by, and objects flying in the wind. If you feel that the sensitivity is too high and the device is being triggered too frequently, you can install the PIR shield sheet to reduce the camera s detection range (see Fig ). Bend the shield sheet in the five places according to Fig to adjust it. 10

12 Camera A A B C D E B D Detection range C E Camera Detection range Horizontal angle Vertical angle Note: Adjust the detection range by bending the different shield sheets to different angles. Fig Fig Technical Specifications Product Model Lens Video Audio WiFi Infrared Fill Light PIR Motion Detection Cycle Time Network P2P Connection Battery Power Indicator Standard Solar Panel Expandable Storage Space Standby Time Event Recording Dimensions Net Weight Waterproof Level ASC-200 Smart Wireless Solar Camera 3.6mm / M12/90 degrees H.264 encoding Supports one way audio Supports IEE802.11b/g/n protocols (2.4GHz) Supported Motion detection range 15 Feet (5 meters) If there is no operation within 30 seconds after the camera is triggered, it will enter sleep mode Supported Mobile app support Maximum output current is 150mA@5.5 V, which will change according to solar intensity and incident angle 16GB / 32GB micro TF card 6,800mAh up to 6 months based on 10 events per day Records 480 events (30 secs) when charged under sunlight for 8 hours 161 (w) x 155 (d) x 108 (h) mm 770g IP 65 11

13 6 Product Dimensions (Dimensions: mm) 7 Accessories Quality Certificate User Manual Installation sticker 1 Mounting base bracket 1 Screw set 1 PIR shield sheet 1 Charging cable 1 Quality certificate 1 User manual 1 Zip tie x 2 12

14 8 Troubleshooting Error message when trying to add camera. Possible cause 1: Time out error when adding camera on the app. If the WiFi status indicator keeps blinking red for over a minute, please press the reset button for 3-5 seconds until the WiFi status indicator starts blinking in blue. Then, confirm that the router signal is strong enough and input the correct router password to re-add the camera. Possible cause 2: On some Android phones, the app prompts the message Please input the default password, " There is an abnormal connection between the mobile phone and the camera hotspot. Access the WiFi setup interface of your mobile phone to connect to the camera hospot DOG-*** manually. Then, return to the mobile app to add the camera. If this does not work, turn off the mobile phone WiFi and turn it back on again. Repeat the above manual connection method to add the camera. Can the SolarCam work all the time and what happens when the battery is fully drained? The SolarCam can be used for up to a month (with triggers a day) when charged with sunlight for 4-5 days. If it displays as low battery, minimise the camera s waking time from false alarms by installing the PIR shield (refer to page 10) and charge the camera via USB using the charging cable provided. How to access the recorded videos on the camera s TF card? Videos stored in the camera can be searched and played back using the mobile app. Did not receive verification code when signing up. Kindly check if your phone is out of service. Otherwise, reboot your phone to try again. Mobile app says network connection failure This may happen if you typed in the wrong WiFi password or the WiFi signal is weak. In some cases (such as in hotels), the router may have a special setting where the user needs to log in to the company web page first for verification before being able to access the internet. The SolarCam will not work with this type of router setting. 13

15 SolarCam keeps going offline 1. Make sure that the WiFi password is correct. 2. Make sure that you have internet access from the router. 3. Check that the router does not require special settings (such as log in or verification) to log in to the internet. Can t see live video on the phone. Check the data traffic on the upper right corner of the mobile app. If it is not 0 kb and the app keeps on searching or cannot connect, it is probably caused by the short bandwidth of your internet service. Please check with your internet provider to ensure that you have at least 40kb/s of feasible bandwidth. Can more than one person access the camera to view videos? More than one person can access the camera to view live videos, but not at the same time. The alarm does not work even after clicking Protection. Check that the camera is not in At Home mode. In At Home mode, all cameras will be on standby, and motion detection, message notification, and recording functions stop. Will the camera record video if it does not have a TF card in it? The camera must have a TF card in it to be able to record video. How much data does the camera consume? Live videos will consume about 2mb per minute. If using the audio function as well, it will consume an additional 0.4mb per minute. The mobile app cannot find the camera. Make sure that your mobile phone is connected to the same WiFi network. Then, check that the WiFi indicator on the camera is blinking in blue. If it is not, please press the WiFi button for 3 seconds until the WiFi indicator light starts blinking. How much can the TF card record? The 16GB / 32GB TF card can store years of recordings (based on a recording of 10 events per day). 14

16 9 Warranty Details It is our aim to provide you with quality products that you can trust. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Guarantee The product is guaranteed to be free from defects in workmanship and parts for a period of 1 year from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state laws. Proof of Purchase This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket or receipt as proof of purchase and as proof of date on which the purchase was made. The purchase docket (or a copy) or receipt must be presented with the warranty when making a claim under this warranty. Service during the Warranty Period To claim for warranty, contact us on or support@andatech.com.au to get an RA# (Return Authorisation Number). Ensure that the RA# is clearly stated on the outside of the packaging and that the product is properly packaged so that no damage occurs to the product during transit. Shipping of the product back to us for warranty will be at your cost. A product return without the RA# or proof of purchase will not be accepted. Extent of Warranty This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover manuals and packaging. Normal Wear and Tear This warranty does not cover normal wear and tear to the product or parts. Exclusions This warranty does not cover: Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor. Any product that has been damaged by a lightning strike either directly or indirectly or a main power surge or liquid ingress. The product if it is located outside of Australia. Any damage caused by improper power input or improper cable connection. Andatech Pty Ltd PO BOX 3038 Nunawading VIC 3131 Phone: Fax: support@andatech.com.au 15