Release Notes. Version 4.3 Software Update 3

Transcription

1 Release Notes Version 4.3 Software Update 3 Applicable Software Product Data Intellex IP Bosch & VideoEdge Camera Handlers. Notes: In case of discrepancy, the information in this document supersedes the information in any document referenced herein.

2 Contents CONTENTS...1 WHAT S NEW IN THIS RELEASE...2 NEW FEATURES AND ENHANCEMENTS...3 Intellex 4.30 Software Update 3 Installation...3 VideoEdge IP Fixed Camera Support...6 Bosch IP Camera Support Update...7 KNOWN LIMITATIONS AND ISSUES...8 CLOSED LIMITATIONS & ISSUES

3 What s New in This Release The following new features and enhancements have been added as part of the Intellex 4.30 Software Update 3 release for Intellex IP: VideoEdge IP Fixed Camera Support Bosch IP Camera Support Update See New Feature and Enhancements for more details on the added features. Note: These new features are only relevant to Intellex IP however there are also bug fixes which are relevant to all Intellex Product platforms. 2

4 New Features and Enhancements Intellex 4.30 Software Update 3 Installation Note: Prior to installing Software Update 3 it is necessary to install the updated 32-bit Windows XP Broadcom internet card drivers, version for the Intellex IP PE R200 and Intellex PE IP 860 machines. See the Network Interface Driver Updates section below. These drivers can be obtained from the American Dynamics Intellex 4.3 Software Update 3 website for download. Note: It is not possible to upgrade directly to the 4.3 Software Update 3 from Intellex software versions 4.1, 4.17, 4.20 or older. You must first upgrade your Intellex software to version 4.3. Installing 4.3 Software Update 3 on Intellex DVMS, LT or Ultra Intellex 4.3 Software Update 3 will install directly on a DVMS, LT or Ultra which has the Intellex 4.3 release build or Software Update 2 installed. Installing 4.3 Software Update 3 on Intellex IP Intellex 4.3 Software Update 3 will not install directly onto an Intellex IP which only has the release build of Intellex 4.3 installed (build number ). To install the 4.3 Software Update 3 on an Intellex IP, you must first install Software Update 2. Visit and follow the instructions to download and install the Software Update 2, build number VideoEdge IP Camera Support A new camera handler was created for the Intellex IP to support the following AD VideoEdge models for PAL and NTSC; 3

5 VideoEdge Cameras Firmware Version ADCIPEBN 1.51 ADCIPEBPU 1.51 ADCIPEBPN 1.51 ADCIPEBPPU 1.51 ADCIPE3312ICN 1.51 ADCIPE3312ICPE 1.51 ADCIPE3712OCN 1.51 ADCIPE3712OCPE 1.51 These models are fixed cameras and therefore there is no PTZ support or functionality. All of the above models were tested and certified with version 1.51 firmware on the camera. VideoEdge IP Camera Performance It has been verified that Intellex IP PE R200 can support streaming from 16 VideoEdge cameras without any video loss. However, testing against the previous hardware versions of Intellex IP PE 860/PE 750 indicates that there may be performance issues with 16 4CIF resolution dependent upon frame rates and camera configurations chosen. It is recommended that the outdoor VideoEdge cameras have infrared functionality enabled to improve performance. VideoEdge IP Camera Frame Rates and Alarm messages. The VideoEdge camera models above support all integer frame rates from 1 up to their respective live frame rates (25 FPS for PAL, 30 FPS for NTSC). In order to support input and output alarms on the VideoEdge IP Fixed cameras, it is recommended that the frame rate of the cameras be set to greater than 1. Green flicker when startup or changing settings Changing the configuration settings on a previously connected VideoEdge camera can sometimes cause a momentary green flicker on the video stream. This can occur while the camera settings and decoder are being reinitialized. This may also happen if the VideoEdge cameras are connected to the Intellex during the startup procedure. Centering Video images Some VideoEdge camera models require a slight configuration change to perfectly centre the video image within the viewing window, these are: ADCIPE3712OCPE; ADCIPEBPN; 4

6 ADCIPE3712OCN and ADCIPE3312ICPE. It is necessary to make a manual adjustment via the camera web GUI to centre the image by adjusting the 'CCD X shift' to a value of 20. In addition, on model ADCIPE3312ICPE the bottom of the image will also require the 'CCD Y shift' adjustment to a value of 20, this is carried out via on the camera GUI web page. To do this: 1. Log into the camera web GUI and append "/svideo.htm" to the camera USRL - e.g. see Figure 1. Figure 1: Camera Login Screen 2. Enter the CCD X shift and CCD Y shift, if required for your camera model. 3. Click Submit. This will save and store the new configuration for that camera stream. Network Interface Driver Updates When streaming large amounts of video data from multiple VideoEdge cameras some data packets can get lost, causing occasional loss of video images. To help prevent this, we recommend that the Intellex IP PE R200 and Intellex IP PE 860 Ethernet card drivers are updated to the Windows XP version These drivers can be obtained from the American Dynamics Intellex 4.3 Software Update 3 web site for download go to 5

7 Bosch IP Camera Support Update The Bosch IP Camera Handler has been updated and certified to support the following models for PAL and NTSC: Camera Handler Firmware Version NWC P 3.52 NWC P 3.52 NWC P 3.52 NWD-495V03-10P 3.52 NWD-495V03-20P 3.52 VG4-500i-10P VG4 Service Pack, Version 1.07 VG4-500i-20P VG4 Service Pack, Version 1.07 VIP PE X1 Encoder PAL 2.53 VIP PE X1 Encoder NTSC 2.53 The new Bosch IP Camera Handler also supports NWC P. In addition to the above, PTZ support has also been added for the Bosch VG4-500i camera model range. The Bosch VIP PE X1 Encoder has only been certified with non-ptz Analogue Bosch Models VDC-485V04-10P and VDC-485V04-20P Mini Dome cameras. Note: Intellex does not currently support Input or Output alarm functionality for Bosch cameras. Bosch IP Camera Performance Performance tests verify that 16 Bosch Cameras can be supported on an Intellex IP however with a low frame rate 4CIF on the IP PE R200) or a mix of different frame rates. On the Intellex IP PE 860 units this frame rate may be lower 4CIF) To achieve high rates per Bosch model the user must reduce the number of cameras connected to each Intellex IP. Motion detection Motion detection works best on the Intellex IP in bright light situations with clear distinctive visibility conditions. It is therefore recommend that users increase the sensitivity levels on the settings for day / night if motion detection is to be used. 6

8 Bosch VG4-500i Boot-up Times Bosch VG4-500i models are large outdoor domes, and these have been known to take up to 3-5 minutes to finalize base checks internally and heat the pressurized dome. If powered up at the same time as Intellex, then the Intellex system will have already started in its running state and may not have registered the PTZ functionality (depending on how far the camera has powered on before Intellex was ready). For those cases where the camera has not registered properly, you can delete the camera entry and add it again (giving the camera an assignment slot) when the camera is fully powered up and available, and then adding the PTZ capability. Bosch IP VG4-500i Messages When creating a preset on the Bosch VG4-500i you will see a confirmation message that must be acknowledged before the preset is stored on the camera (see Figure 2). This functionality is coded on the camera itself. 1. To acknowledge this message, exit from the presets on screen display controls and select the Iris control for Yes or Focus Control for No and preset will be stored. 2. Repeat this process for each preset required. Figure 2: Confirmation Message 7

9 Known Limitations and Issues The table below highlights new known limitations or issues that were uncovered when testing 4.30 Software Update 3. The first group of issues are unique to the Bosch and VideoEdge cameras, whereas the second group cover a wider range of cameras. Known limitations and issues may exist from other releases. Please refer to the specific release for the appropriate information. Description VEIPCH2: Appro IP PE R200 - Start up issue with 16 Appro cameras assigned VEIPCH2: Bosch -> Frames rates returning a maximum of 15 ips for NTSC cameras and 13 ips for PAL Suggested Work-Around VEIPCH2: Bosch: VG4-513-ECE2W - Camera controls do not work the first time you connect Please refer to the Bosch VG4-500i Boot-up Times for more information VEIPCH2: Appro ADCIPEBPN - Video loss on 16 camera overnight soak test affecting only ADCIPEBPN VEIPCH2: Appro Camera showing green screen momentarily after viewing or changing properties in IP sources VEIPCH2: Appro cameras - Camera Setup : Can use incorrect Username and Password VEIPCH2: Bosch: VG4-513-ECE2W - Issues when attempting to create preset via PTZ camera control VEIPCH2: Appro IP PE Video feed not centred correctly in defined pane for Appro cameras Issue with IP PE 860 see VideoEdge IP Camera Performance section above. Workaround is use rate of 12FPS or 10FPS. Ensure updated drivers installed. Enabled infrared functionality for overnight conditions. Exit preset OSD controls back to Iris/Focus OSD controls and select either Iris for Yes or Focus for No when camera requests confirmation on screen. See Bosch IP VG4-500i Messages section above. Camera issue. Documented in Centering Video images section above. 8

10 Description VEIPCH2: Green screen issue triggers alarm Suggested Work-Around See section Green flicker when startup or changing settings above. When alarms are set up on a VideoEdge camera (Motion, Perimeter, Light Change), and the user has clicked OK, the momentary green screen can trigger an alarm, Ignore this first alarm. The following issues highlighted during the qualification of Bosch and VideoEdge cameras on Intellex, but were found to be generic issues that existed on Intellex prior to Bosch and VideoEdge camera support was added. Description VEIPCH2: Intellex Network Client - Incomplete camera name displayed in 'Retrieve Alarms' window in Network Client VEIPCH2: Intellex Network Client - Retrieve Alarms window - Camera name will not change dynamically on NC if camera name is updated and the cameras reassigned in Live Display. Suggested Work-Around VEIPCH2: BOSCH: NWC P(NTSC) Motion detection is not sensitive when all live display area selected It is recommended that the user increases the sensitivity levels on the settings for day / night motion detection. 9

11 Closed Limitations & Issues The table below lists limitations or issues previously published, which are now fixed in this release: Limitations 7265 Shimmering on PAL units Resolved Comments 7362 Hardware verification error 0xffffa0ff Resolved 7253 Intellex is reporting Error %D when exporting to CD Resolved 10