962Z OPTICAL ZOOM

Transcription

1 962Z OPTICAL ZOOM User s manual L I F E I S M O R E! T R U S T U S T R U S T. C O M

2 962Z OPTICAL ZOOM Thank you for your purchase. Register your product via our Internet site at so that you will be eligible for optimal guarantee and service support. You will also be automatically informed of the development of your and other Trust products. Version 1.0 L I F E I S M O R E! T R U S T U S T R U S T. C O M

3 962Z OPTICAL ZOOM Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 Fig. 6 L I F E I S M O R E! T R U S T U S T R U S T. C O M

4 962Z OPTICAL ZOOM D E F R Fig. 7 Fig. 8 IT E S PL N L Fig. 9 P T L I F E I S M O R E! T R U S T U S T R U S T. C O M

5 Use the Quick Installation Guide when using the camera for the first time. This guide contains the basic instructions you will need to know in order to be able to use this camera. Layout of the instruction manual Chapter Inserting the batteries and function explanation (4 and 6) Functions and operation (7 to 12) Installation and using the software (13 to 15) Use with a Macintosh (16) Troubleshooting (17) 1 Introduction This instruction manual is for users of the TRUST 962Z PowerC@m Optical Zoom. This camera has a CCD lens to guarantee sharp images. The camera has a maximum resolution of 4 Megapixles. The photographs are saved in the 16 MB internal memory. 1.1 General comments regarding photography Test photograph Before you start photographing a unique event, it is a good idea to first take a number of test photographs. This will help to ensure that the camera works as required. No compensation for unsuccessful photographs No compensation may be claimed for unsuccessful photographs as a result of a faulty camera, faulty software, etc. Transferring photographs and video clips No guarantees are given that photographs and video clips produced with this camera can be displayed on other devices or that photographs and video clips produced with other devices can be displayed using this camera. Sunlight Do not aim the camera directly at the sun for a long period of time. This may damage the sensor. Shaking/knocks Do not shake the camera or knock it against anything, because this may cause a fault, unsuccessful photographs, memory incompatibility or the loss of photographs from the memory. LCD screen There may sometimes be small black or clear dots visible on the LCD screen. This is normal and does not affect the photographs. There is no reason to exchange the camera if there are 10 dots or less. Exposing the LCD screen to direct sunlight for a long period of time may cause faults. Lens Keep the glass of the lens clean. Use a cotton bud to clean the lens. If necessary, use special cleaning fluid for camera lenses. Do not use a different type of cleaning product. 1

6 2 Safety Carefully read the following instructions before use. - The Trust 962Z PowerC@m Optical Zoom does not require any special maintenance. Use a slightly damp, soft cloth to clean the camera. - Do not use aggressive substances, such as white spirit, to clean the device. These may harm the material. - Do not submerge the device in liquid. This may be dangerous and will damage the device. Do not use the device near water. - Do not repair the device yourself. 2.1 Batteries - The Duracell Ultra batteries supplied with the device are not rechargeable. Do not try to recharge them, because this may cause them to explode. - Never throw the batteries onto an open fire, because this may cause them to explode. - Never drill holes into the batteries. - Keep the batteries out of the reach of small children. - Use AA alkaline batteries with this camera. You can also use rechargeable AA NiMH batteries (minimum 1800 mah). - When the alkaline batteries (including Duracell Ultra batteries) are empty, ask your local authority where you can dispose of them. 3 Approval Standard AA NiCd batteries are unsuitable for use with this device. Do not use old and new batteries at the same time, because the old batteries may deplete the new ones. The batteries should be removed if the camera is not going to be used for some time. This will save the battery power. This device meets the essential requirements and other relevant conditions of the applicable European directives. The Declaration of Conformity (DoC) is available at 2

7 4 Inserting and removing the batteries Follow the instructions given below to insert or remove the batteries Make sure the camera is turned off. Open the battery cover and insert the batteries into the battery compartment as indicated on the inside of the battery cover (see figure 1). Close the battery cover. The status indicator will appear on the LCD screen (12, figure 6). Batteries full. Batteries half full. Batteries empty. Replace the batteries. Table 1: Battery status on the LCD screen It is normal for the camera casing to become warm when using the camera. After inserting or replacing the batteries, you will have to reset the date and the time (see chapter 12). Turn off the LCD screen to increase the life span of the batteries. 5 Explanation of the camera functions Functions on the top of the camera (see figure 2). Point Description Function 1 Exposure button Press this button to take a photograph. This button is also used to start and stop recording a video clip. 2 Microphone Records sound whilst recording video clips or sound after taking a photograph. Table 2: Functions on the top of the camera Functions on the front of the camera (see figure 3). Point Description Function 1 Automatic exposure indicator Flashes when the automatic exposure function is used. 2 Flash The built-in flash provides more light for the subject to be photographed. 3 Viewfinder The viewfinder is used to determine the size and the position of the photograph. The actual photograph is recorded by the lens and not the viewfinder. The image may differ when the digital zoom is used. 4 Loud speaker Emits sound. 5 Lens protector and lens Protects the lens when the camera is not in use. The lens records the image. 6 TV-Out connection Connection for connecting the camera to a 3

8 Point Description Function television or video recorder. 7 USB connection Connection for connecting the camera to the USB port of a computer. Table 3: Functions on the front of the camera Functions on the bottom of the camera (see figure 4). Point Description Function 1 Battery cover Cover for the batteries. 2 Memory card cover Cover for the memory card. 3 Screw point for the stand The stand supplied or a different stand can be screwed in here. Table 4: The bottom of the camera Functions at the rear of the camera (see figure 5). Point Description Function 1 Menu button (Menu/Cancel) Opens the menu. 2 Control button Button for scrolling through the menu. Left: Selects the flash. Up/down: Zooms in or out. Right: Selects the automatic exposure function. 3 Set/Macro/Audio button Button for confirming a selection in the menu. Selects the macro mode. 4 Wrist strap fixing point Eye for fixing the wrist strap and the lens cover to the camera. 5 Rotary button Wheel for selecting the desired settings (see chapter 9). 6 LCD button (Disp) Button for turning the LCD screen on and off. 7 On/Off button (Power) Button for turning the camera on and off. 8 LCD screen Screen for recording and displaying. 9 Viewfinder The viewfinder is used to determine the size and the position of the photograph. The actual photograph is recorded by the lens and not the viewfinder. The image may differ when the digital zoom is used. 10 Indicator Indicator for a certain camera mode. Table 5: Functions at the rear of the camera 4

9 Symbols on the LCD screen (see figure 6). Point Description Function 1 Mode indicator Indicator when taking photographs or recording video clips. 2 Sound recording indicator The video indicator is also displayed in the display mode. Indicator for recording sound. Flashes red when a sound recording is made. 3 Insufficient light indicator This is lit when there is insufficient light to take a photograph. In that case, use the flash. 4 Counter Indicates: Recording mode: the number of photographs which can still be taken. Playback mode: the recording number. Video mode: the maximum duration of a video clip. 5 Flash Indicates the condition of the flash (see table 9). 6 White balance indicator Displays the selected white balance setting. Not displayed if the white balance has been set to Auto (see table 10 and chapter 7.5.4). 7 Compression Displays the selected compression (see table 10). 8 Resolution Displays the selected resolution (see table 10). 9 Date Displays the date (see chapter 12). 10 Exposure Displays the altered exposure setting. It is not displayed if EV=0 (see chapter 7.5.3). 11 Memory Indicates whether a memory card has been inserted (see chapter 13.1). 12 Battery Indicates the remaining battery power (see table 1). 13 Macro Indicates when the macro setting has been selected (see chapter 7.2). 14 Optical and digital zoom Indicates the optical and digital zoom factor (see chapter 7.1). Table 6: LCD screen 5

10 Camera functions and how to operate the camera 6 General functions 6.1 Rotary button The camera can be set to a certain mode using the rotary button (5, figure 5). Symbol Function Description Chapter Capture mode Takes photographs. 7 Playback mode Displays photographs and video clips. Video mode Records video clips. 8 9 Setup mode Configures the camera. 10 Table 7: Mode settings 6.2 LCD screen The LCD screen allows you to view the photographs and video clips, use the menu, etc. Capture mode or video mode: - Press the DISP button (6, figure 5) to turn off the details. - Press the DISP button again to turn the LCD screen off. - Press the DISP button again to make everything visible again. You cannot alter anything in the menu when the LCD screen is turned off. Playback mode: - Press the DISP button to display details about the recording (resolution, date, time and flash). - Press the DISP button again to return to the normal image. Setup mode: it is not possible to turn the LCD screen off in this mode. 6.3 Stand The stand supplied with the camera can be used to keep the camera stable. It is recommended to use the stand when using the automatic exposure function or the macro mode. 6.4 Attaching the wrist strap You can attach the wrist strap to the camera for optimal ease of use and safety. 6

11 7 Taking a photograph TRUST 962Z POWERC@M OPTICAL ZOOM The Quick Installation Guide explains how to quickly take a photograph. Extra options are described in the following chapters. 7.1 Zooming in or out This camera has a 3x optical zoom and a 4x digital zoom. This means a maximum 12x zoom. Press the control button up/down (2, figure 5) to zoom in or out. The zoom factor is shown in the zoom bar (14, figure 6). Blue indicates the optical zoom and red indicates the digital zoom. Use the LCD screen when using the digital zoom. Images are not displayed in the viewfinder when using the digital zoom. The digital zoom decreases the image quality. 7.2 Using the macro mode (close-up photographs) The Trust 962Z PowerC@m Optical Zoom has a macro mode which can be used to take photographs at a minimum distance of 20 cm. Selecting the macro mode: Press the Set/Macro/Audio button to select the macro mode. Macro mode (for taking close-up photographs). Distance: 20 cm The macro symbol will be displayed in the bottom left-hand corner of the LCD screen when this mode has been selected by pressing the Set/Macro/Audio button. Table 8: Macro options It is recommended to use the stand and the automatic exposure function (see chapter 7.3) when taking photographs using the macro mode. 7.3 Automatic exposure The camera has an automatic exposure function which gives a time delay of 10 seconds before the photograph is taken. You can use the automatic exposure function to take a photograph of yourself. Selecting the automatic exposure function: Press the control button to the right. The symbol for the automatic exposure function will appear on the LCD screen. Press the exposure button (1, figure 2) to take a photograph using the automatic exposure function. Whilst counting down (10 seconds): - A beep will be heard. - The number of seconds remaining will be displayed on the LCD screen. - The automatic exposure indicator (10, figure 5) will flash. It is recommended to use the stand when taking a photograph using the automatic exposure function. 7

12 You can stop the automatic exposure function by pressing the flash button. 7.4 Setting the flash The camera has various flash options. Selecting the flash: Press the control button to the left. Repeat this until the correct flash setting has been reached (see table 9). Flash off. Automatic flash. The flash will work automatically when there is insufficient light. Automatic flash with red-eye reduction. The flash will work automatically when there is insufficient light. An extra flash will be given to avoid the red-eye effect. Synchronization with a low shutter time (Night Scene). The flash works with a low shutter speed to produce the correct lighting. It is recommended to use the stand. Flash on. The flash will work every time, regardless of the lighting conditions. Table 9 : Flash The batteries quickly become empty when the flash is used a lot. Under normal circumstances, it takes between 6 and 10 seconds to recharge the flash, depending on the battery power. The flash cannot be used when the battery power is too low. Replace the batteries. 7.5 Menu settings when in the Capture mode The following settings can be altered in the menu when the camera is in the Capture mode: resolution (image size), compression, voice memo, exposure and white balance. 1. Set the camera to the Capture mode. 2. Press the Menu button. 3. Scroll through the functions by pressing the control button up and down. Confirm an option by pressing the control button to the right. The next menu will then be displayed. Press the Menu button to return to the previous level. 4. See the table below for a summary of the functions. 8

13 Point Options Symbol on the LCD screen Comments Resolution (Image Size) 2272 x 1704 (XL) 2048 x 1536 (L) 1600 x 1200 (M) 1280 x 960 (S) Sets the resolution for taking a photograph (see chapter 7.5.1). (2272 x 1704 = 4 Megapixel 2048 x 1536 = 3.1 Megapixel 1600 x 1200 = 2 Megapixel 1280 x 960 = 1.3 Megapixel Quality Voice memo Exposure White balance Super Fine Fine Normal Off 10 sec 20 sec 30 sec Manual (step 0.5) Auto Daylight Sunset Fluorescent Tungsten Table 10 : Menu settings in the capture mode Sets the quality (see chapter 7.5.2). Records sound after a photograph has been saved. The duration of the sound recording can be set to 10 seconds, 20 seconds, 30 seconds or Manual. If Manual is selected, press the exposure button to save the voice memo. Sets the exposure (see chapter 7.5.3). Sets the white balance (see chapter 7.5.4) Image size (resolution) Photographs can be saved in the memory in four different resolutions. The lower the resolution, the more photographs you can save in the camera's memory. The higher the resolution, the more detailed the photograph will be. Use a low resolution if you wish to upload photographs onto the Internet. Use the highest resolution if you wish to print or edit photographs Quality You can determine the quality of the photographs using the compression. The higher the quality setting (Super Fine), the better the final image. A higher quality requires more memory and limits the number of photographs that can be saved in the camera s memory. 9

14 Super Fine is the best quality setting. Normal is the lowest quality setting. The quality setting can be altered as desired. Image size Quality The numbers given in the table below are only an indication of the expected capacity x 1704 (XL) 2048 x 1536 (L) 1600 x 1200 (M) 1280 x 960 (S) Super Fine Fine Normal Table 11 : Number of photographs that can be saved in the camera s internal memory Exposure You can adjust the exposure to underexpose or overexpose photographs. This will make darker objects lighter or objects which are brightly lit less bright. A higher value (+2.0) produces a very bright photograph White balance Under normal circumstances, the white balance is set automatically. You can select the white balance manually for conditions which do not change or for certain lighting conditions. Auto: Automatic setting (indoor and outdoor photography). Daylight: Setting for sunny weather (outdoor photography). Sunset: Setting for dusk (outdoor photography). Tungsten: Setting for incandescent lighting (indoor photography). Fluorescent: Setting for fluorescent lighting (indoor photography). Tip: A photograph is sensitive to the light conditions. In sunlight, the photograph appears blue and under fluorescent lighting, the photograph appears green. The human eye can solve this problem. The camera, however, cannot solve this problem without making alterations. Under normal conditions, the white balance is adjusted automatically by the camera. If there are strange colours, it is recommended to alter the white balance manually. 8 Recording a video clip ( ) 1. Set the camera to the Video mode. 2. Press the exposure button to start recording. A camera and microphone symbol will flash in the top left-hand corner of the LCD screen. 3. By default, the recording will be stopped after 10 seconds and saved in the camera s memory. Altering the duration of a video recording: Press the Menu button to alter the duration of a video recording. You can choose 10 seconds, 20 seconds, 30 seconds or Manual. If you select Manual, the recording is stopped by pressing the exposure button. Delayed start of recording: select the automatic exposure function (see chapter 7.3). Close-up video recording: select the macro mode (see chapter 7.2). 10

15 Optical zoom: You can use the optical zoom function whilst recording a video clip. It is not possible to use the digital zoom. Low light! is displayed on the LCD screen when there is insufficient light. Improve the lighting conditions or record a video clip in a different location. Increasing or reducing the distance to the object may also solve the problem. Sound is recorded with the video clips. It is not possible to turn the microphone off. The noise of the surroundings will be included in the video clip. If the optical zoom is used whilst recording a video clip, the sound of the motor will also be recorded. 9 Viewing photographs and video clips on the camera ( ) The Quick Installation Guide explains how to quickly take a photograph. Extra options are described in the following chapters. Photo: Video: Press the control button to the right to zoom in on a photograph (see chapter 9.1.2). Press the Set/Macro button to play a video clip. The image is unfocused when first displayed on the LCD screen. The image will become focussed after 2 seconds. This is normal. You can scroll to the next or previous recording after the image has become focussed. Take this 2 second delay into consideration when scrolling through the camera s memory Displaying thumbnails 1. Press the control button to the left (flash). Nine thumbnails will be displayed on the LCD screen. 2. Press the control button up or down (zoom) to search for a recording. Press the Set/Macro button to view the recording. 3. Press the control button up or down to view the previous/next recording or press the control button to the left to display the thumbnails Display with the digital zoom This allows you to increase the size of the photograph to four times the size of the original. 1. Press the control button to the right. The zoom bar will be displayed on the LCD screen. 2. Determine the desired increase in size by pressing the control button up or down. 3. Press the control button to the right to confirm the increase in size. You can now move around the photograph using the control button. Press the Menu button to return to the original size. 11

16 9.1.3 Playing a video clip Play a video clip: Press the Set/Macro button. Pause: Press the Set/Macro button. Press the button again to continue playing the video clip. Stop: Press the Menu/Cancel button. 9.2 Menu settings The following settings can be altered in the menu when the camera is in the Playback mode: Delete, Slide show and Protect. 1. Set the camera to the Playback mode. 2. Press the Menu button. 3. Scroll through the functions by pressing the control button up and down. Confirm an option by pressing the control button to the right. The next menu will then be displayed. Press the Menu button to return to the previous level. 4. See the table below for a summary of the functions. Point Options Comments Delete Delete Image Delete All Format Delete a photograph or video clip, delete all the photographs and video clips or format the memory. Slide Show 1, 3, 5, 7, 9 sec. Time delay setting for a slide show. Protect Unlock Lock Protection to prevent photographs or video clips from being deleted. Print (1) X0 X9 Set number of copies to be printed on a printer. Table 12: Menu settings (1) This option is only available when a memory card has been inserted into the camera Deleting photographs and video clips Deleting one/all photographs and video clips from the memory 1. Open the menu. 2. Select Delete. 3. Select Delete Image to delete one photograph or video clip. Select Delete All to delete all the photographs and video clips. Select Format to format the memory. 4. Select Yes to confirm the deletion. Select No to cancel the deletion. 12 Photographs and video clips cannot be deleted if they are protected against being deleted. Remove the protection if you wish to delete a protected photograph or a protected video clip. All the photographs and video clips will be deleted when the memory is formatted, including the photographs and video clips protected against being deleted.

17 9.2.2 Slide show 1. Open the menu. 2. Select Slide Show. 3. Set the time. 4. Press Set. 5. All the photographs will now be displayed in turn for the time which has been set. The camera will make two beeps when the final photograph has been displayed. It takes 2 seconds before the photograph becomes focussed on the LCD screen. It then takes x seconds before the next photograph appears Print 1. Open the menu. 2. Select Print. This option is only available when a memory card has been inserted into the camera and the photographs have been saved on the memory card. 3. Select the number of copies to be printed (1 to 9). 4. Press Set. If the memory card is inserted into a printer with a card reader, it is possible to print the selected photographs directly. A computer is then not necessary. See the instruction manual provided with your printer for more information. 10 Viewing photographs and video clips on a computer See the Quick Installation Guide for instructions on how to install the camera on a computer and how to connect it to a computer. The driver must be installed for Windows 98 and Windows 2000 (see chapter 10.1) Installing the driver in Windows 98 / Windows Insert the Trust installation CD-ROM into your CD-ROM drive. The Trust Installer will appear. 2. Click on Install driver. Follow the on-screen instructions Connecting the camera to a computer (Windows 98 / Windows ME / Windows 2000 / Windows XP) 1. Connect the USB cable to the camera s USB port. 2. Connect the USB cable to your computer s USB port. 3. Turn the camera on. Windows will automatically detect new hardware and install it. 13

18 10.3 Saving photographs on a computer The photographs are saved in the camera s memory. A Removable disk is displayed in My Computer. 1. Double-click on the My Computer icon. Click on the Removable disk, click on the DCIM folder and click on the 100MEDIA' folder. 2. Files can be saved on your computer, for example, in the My Documents directory, by means on drag and drop. 11 Viewing photographs and video clips on a television This camera allows the user to view the photographs and video clips on a television. Turn the camera off before connecting it to a television. See the instruction manual provided with your television or video recorder for the correct TV standard and possible video connections. If your TV or video does not have a composite video input, then you can purchase a composite-to-scart adapter from your local TV shop Connecting 1. Connect the video cable s mini-jack connector to the camera s Video-out connection (6, figure 3). 2. Connect the yellow RCA plug to the Video-in connection on your TV or video. 3. Set the television to the video channel. 4. Set the camera to the Playback mode. Tip: The camera s Video-out connection is not suitable for connecting to your TV s aerial connection. Your TV must have a Video-in connection. If the image on the TV is black-and-white instead of colour, adjust the TV output on the camera (PAL/NTSC) If you do not see an image and your speakers emit a loud noise, then you have probably connected the video plugs to the wrong connection on your TV. Check the connections and try again or see the instruction manual provided with your TV Selecting PAL/NTSC PAL is the TV standard used in most European countries. Carry out the following to configure the camera for NTSC. 1. Turn the camera on. 2. Turn the multi-select button to SET. 3. Press the control button to the right until TV Mode is displayed. 4. Press the control button downwards to select the correct TV standard (PAL or NTSC). 5. Press the Set button to confirm the selection. 14

19 12 Fixed settings (SET) TRUST 962Z OPTICAL ZOOM You can change the fixed settings in this menu, such as the sound, energy saving function, etc. 1. Set the camera to the Setup mode. 2. Scroll through the functions by pressing the control button to the left and right. Scroll through the options by pressing the control button up and down. 3. Press the Set button to confirm the selection. Function Options Description Sound (Beep) Energy saving (Power off) Display date On (*) Off Cancel 1 10 min. 2 min. (*) ON (Date Stamp) Off (*) Date Type Date setting (Date Set) Quick View Language Reset TV Mode YY/MM/DD (*) MM/DD/YY DD/MM/YY On (*) Off English (*) Francais Deutsch Espanol Italiano Nederlands NTSC PAL (*) Table 13 : Settings Sound signal when using the camera. Energy saving setting which can be set between 1 and 10 minutes or turned off. For displaying the date when the photograph was taken. The way in which the date is displayed on the photograph. For setting the date and time. (Reset the date and time after replacing the batteries.) Select a quick view of the last recording. Language setting for the LCD screen. Return to the default settings. TV standard settings. 15

20 13 Inserting or removing a memory card The size of the camera s 16 MB memory can be increased using a SD (Secure Digital) memory card. The photographs and video clips are automatically saved on a memory card when one has been inserted into the camera. Memory cards can be purchased from, for example, a photography shop. To avoid damage to the memory card and the camera, only insert or remove a memory card when the camera has been turned off. The internal memory CANNOT be removed Inserting or removing a memory card Follow the instructions given below to insert or remove a memory card. 1. Open the memory card cover (2, figure 4) and insert the memory card into the memory card slot as indicated. Press the memory card into the slot until it clicks into place. Remove the memory card by pushing it so that the lock is released. Remove the memory card from the camera The memory card can only be inserted into the camera in one way. Do not force the card into the slot. This could damage both the memory card and the camera. The camera automatically saves photographs and video clips on a memory card when one has been inserted into the camera. An external memory card must first be formatted for optimal use Symbol which is displayed on the LCD screen (11, figure 6) when a memory card has been inserted into the camera. Symbol flashes: the memory card is write-protected. Remove the protection to use the card. NEVER remove a memory card whilst the camera is still processing data (indicator flashes green (10, figure 5)). This may result in the loss of data or damage Formatting the memory For optimal use of the internal memory or a memory card, these must first be formatted before being used (see chapter 9.2.1). SOFTWARE (installation and use) 14 Trust Photo Site Trust offers you the possibility to publish your photographs on the Internet at There are a number of conditions attached to the use of this site. The conditions can be found at An instruction manual for the Trust PhotoSite is included on the CD-ROM. The manual contains instructions on how to install and use the software. - Trust Installer Read Manual - Trust PhotoSite 16

21 15 ULEAD PHOTO EXPLORER 7.0 SE Platinum Ulead Photo Explorer contains options to quickly and easily open photographs, to edit photographs and to share digital photographs and video files. More information can be found at Installation 1. Start the Trust Installer. 2. Select Install software - Ulead Photo Explorer 7.0 SE Platinum. 3. Select the language you wish to use to install the program. Follow the onscreen instructions to start the installation. Comment: Comment: For TV System, enter the TV settings used in your country (PAL is supported in must European countries). File association: Nothing will be changed if you select Do not change current file association. If you select the second or third option, then the program will be linked to a certain file format, such as JPG. 4. Follow the on-screen instructions to complete the installation. 5. Restart the computer when requested to do so. The Trust Installer will appear again when the computer is restarted Using Ulead Photo Explorer You can use Ulead Photo Explorer 7.0 to download photographs onto your computer. For a detailed description of Photo Explorer, see the program's Help function or the instruction manual included on the CD-ROM. Set the camera to the Playback mode and connect it to a computer. USE WITH A MACINTOSH This camera can be used with an Apple Macintosh computer. 16 Use with a Macintosh 16.1 Connecting See step 5 of the Quick Installation Guide for instructions on how to connect the camera to a Macintosh computer. 1. An icon entitled UNLABELLED will be displayed on the desktop. 2. Double-click on the Unlabelled icon, double-click on the DCIM folder and double-click on the 100Media folder. The recordings are saved in this folder. 3. Double-click on a file to open it. 17

22 16.2 Ulead Photo Explorer Installation 1. Insert the CD-ROM into your CD-ROM drive. A Trust window will appear 2. Click on OK. The installation window will appear. 3. Click on Install. The files will now be copied to your hard drive. This may take some time. Finished will then appear. 4. Click on Quit to complete the installation. The Trust 962Z PowerC@m Optical Zoom folder will appear. 5. Double-click on PEX 2.0 to install Ulead Photo Explorer. PEX 2.0 -> English version PEX 2.0F -> French version PEX 2.0I -> Italian version PEX 2.0G -> German version PEX2.0P -> Portuguese version PEX2.0S -> Spanish version 6. Follow the on-screen instructions to complete the installation Use Open the Photo Explorer file in the Ulead Photo Explorer folder. This folder also contains an instruction manual for the software. See the instruction manual for further information. 18

23 17 Troubleshooting Method 1. Read the solutions given below. 2. Check for up-to-date FAQ s, drivers and instruction manuals on the Internet ( Installation Uninstalling old drivers and devices The most common cause of faults during installation is the presence of a driver for a similar, old device. The best solution is to first remove all drivers related to old devices before installing the new driver. Make sure you only delete drivers for old, unused (similar) devices. 1. Enter the Windows Safe Mode (press F8 when starting Windows and then select Safe Mode from the menu which is displayed). 2. Click on Start Settings Control Panel and double-click on the Add/Remove Programs icon. 3. Find all the programs for similar, old devices and remove these by clicking on the Add/Remove button. When in the Safe Mode, it is possible for some programs to appear twice. In that case, remove all the programs which appear twice. 4. Restart the computer Checking after the installation After installing the device and the programs, the following are installed on your computer and can be checked. Start Settings Control Panel. Double-click on the System icon and select the Device Manager tab. Disk drives Trust 962Z PowerC@m (Win 98, Win ME) Hard disk controllers Trust 962Z PowerC@m Optical Zoom (Win 98) Hard disk controllers USB Mass Storage Device (Win 98) Disk drives Trust 962Z PowerC@m USB Device (Win 2000, XP)Storage volumes Generic Volume (Win 2000, Win XP) Storage Device USB Disk (Win ME) Universal Serial Bus controllers USB Mass Storage Device (Win ME, Win 2000, Win XP) Start Settings Control Panel Add/Remove Programs QuickTime Trust Photo Upload Ulead Cool Ulead Photo Explorer 7.0 SE Platinum 19

24 The information given above will vary when the installation has been altered by the user (for example, not everything has been installed or locations other than the default locations have been specified). Deviations may also occur as a result of using new drivers available on the Internet. The location or name may vary in the Control Panel for different operating systems. Problem Cause Possible solution Windows does not detect a new device after connecting the camera. The error message Capture device was not detected is displayed. The camera does not do anything. Low Light and/or the low light indicator appears on the LCD screen. The recordings are not clear (hazy). The computer's USB port does not work. The camera has not been connected to a USB port. The camera has been connected to a USB hub which does not have a power supply. The camera has not been connected to a USB port. The camera has been connected to a USB hub which does not have a power supply. The batteries have been inserted incorrectly or are empty. The camera is still connected to your computer. The camera is turned off or is in the sleep setting. There is insufficient light. The camera was moved. The distance to the subject is too small. Check the settings for your USB port. For more information, see p/usb. Connect the camera to a USB port. Connect the camera to a USB hub which has a power supply or to a USB port on your computer. Connect the camera to a USB port. Connect the camera to a USB hub which has a power supply or to a USB port on your computer. Insert the batteries into the battery compartment as described in chapter 4. Disconnect the USB cable. The camera cannot be operated when it is connected to a computer. Turn the camera on again. Use the flash (see chapter 7.4), increase or decrease the distance to the object, use a light source or take a photograph in a different location. Try to hold the camera still or use the stand. Increase the distance or use the macro mode. 20

25 Problem Cause Possible solution No photograph is taken when the exposure button is pressed. The colours of the photograph are incorrect. There is noise in the photographs or the photographs are too dark. The photographs are overexposed. There is insufficient light. The macro switch is set to the wrong setting. The automatic exposure function is still turned on. The memory is full. The camera is still busy saving the previous photograph. The white balance has been incorrectly set on the camera. The background lighting is not white. The monitor has not been set correctly. The printer has been set incorrectly. An inkjet printer has a blocked ink cartridge. The paper used is unsuitable for printing photographs. The photographs are taken in dark surroundings. The flash has been used, but the distance is too great. The flash has been used in bright surroundings. The contrast in the subject is too great. Improve the lighting. Set the macro switch to the correct setting. Turn the automatic exposure function off. Transfer photographs to your computer and delete the contents of the memory. You can take many more photographs by using an SD card. Ask your dealer. Wait until the photograph has been saved in the memory. Set the white balance correctly (see chapter 7.5.4). Adjust the white balance setting (see chapter 7.5.4). Compare the photograph to other photographs (for example, on the Internet) where you know the colour is correct. Adjust your monitor correctly (see the instruction manual provided with your monitor). If the photographs look good on your monitor, check your printer settings. See the instruction manual provided with your printer for instructions on how to test the printer and solve any problems. Use original paper from your printer manufacturer for the most reliable result. Make sure there is sufficient light or use the flash. Use the flash up to a distance of 3 metres. The flash has no effect if used for greater distances. The flash is not suitable for providing additional lighting. Do not use it in (bright) daylight. Change the lighting or take the photographs closer by or further away. 21

26 Problem Cause Possible solution The photographs were taken in bright sunlight. Take photographs in shadow or try to adjust the white balance setting (see chapter 7.5.4). File error is displayed on the LCD screen. Memory error is displayed on the LCD screen. The problem is not listed here. The recording has been saved in the wrong format or cannot be read by the camera. The memory card has not been formatted. Check the Internet for the latest update of the camera Troubleshooter. Memory card: the recording has been made using a different camera. Use a card reader to read the data contained on the memory card. Internal memory: delete the recording and make another one. Format the memory card (see chapter 13.2). Go to p/camera. If you still have problems after trying these solutions, please contact one of the Trust Customer Care Centers. You can find more information on the back of this instruction manual. Please have the following information available: The item number. This is A good description of what does not work. A good description of when the problem occurs. 18 Warranty conditions - Our products have a two-year manufacturer's warranty which is effective from the date of purchase. - If there is a fault, return the product to your dealer and include a description of the fault, the proof of purchase and all the accessories. - During the warranty period, you will receive a similar model, if one is available. If no similar product is available, your product will be repaired. - Please contact our help desk for missing components, such as the instruction manual, software or other components. - The warranty becomes invalid if the product has been opened, if there is mechanical damage, if the product has been misused, if alterations have been made to the product, if the product has been repaired by a third party, in the case of negligence or if the product has been used for a purpose other than that originally intended. - Excluded from the warranty: Damage caused by accidents or disasters, such as fire, flood, earthquakes, war, vandalism or theft. Incompatibility with hardware/software which is not stated in the minimum system requirements. Accessories, such as batteries, fuses (if applicable). - Under no circumstances will the manufacturer be held responsible for any incidental or consequential damage, including the loss of income or other commercial losses resulting from the use of this product. 22

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