Fixed, Data & Hosted Services Dealer Commercial Pack August 2018 V1

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1 Fixed, Data & Hosted Services Dealer Commercial Pack August 2018 V1

2 Contents Fixed Lines & Data 3 8 x 8 Cloud Telephony x 8 Hardware & Delivery. 6 Horizon Hosted Telephony Horizon Hardware & Delivery Horizon Terms 12 Akixi 13 Installation & Training. 14

3 Fixed Lines & Data Fixed Line - Installation Type New PSTN Line Installation % One Off Zest4 Lines & Calls Type Monthly Fixed PSTN Line Rental ISDN 2 Line Rental (2 Channels) ISDN 30 Line Rental (Per Channel) % 24 ISDN 30 SNDDI (Single DDI) 0.30 Full rate card available via Data Only Solutions Type Monthly Fixed Further Information ADSL Extra FTTC Unlimited Promo 20 Unlimited. New install % 24 Migration FOC 40 Unlimited. Includes care level 3 Connection or set up charges may apply. TG588 router available upon request - 40 including delivery. Zest4 Fibre Optic Ethernet Zest4 Fibre Optic Ethernet solutions; Ethernet in the First Mile and Leased Lines available on request. A bespoke quotation will be provided to each customer which is based on connectivity options and distance from the network. SIP Type SIP Connection Fee per site 10% One Off SIP Tariff Line Rental RRP Further Information SIP Basic 6.00 SIP Premium 6.50 SIP Extra % 36 5 concurrent calls over one connection 10 concurrent calls over one connection 15 concurrent calls over one connection Terms & Conditions Cease fees may apply dependant on the connectivity product supplied. sales@zest4.com Page 03

4 Cloud Telephony Zest4 8x8 Virtual Office Set Up Charge Rev Share Monthly Rental Dealer % Notes Virtual Office % % Inc. Mobile App, Video (Desktop & Mobile), Presence, IM, Account Manager & CRM integrations. Virtual Office Pro NO CHARGE N/A % VO plus Call Recording (1GB), Collaboration, Desktop Control & efax. Inc minutes to UK mobile & landline. Zest4 8x8 Additional Items Dealer Set Up Fees Set Up Rev Share Dealer Rental Dealer Rev Share Notes Additional Auto Attendant (1 included in base package) FOC N/A FOC N/A Add more auto attendants to same PBX to expand answering options. Switchboard Software FOC N/A % A software application that assist live answer operators (in beta please refer to 8x8 for status before short term delivery commitment). International Virtual Number International Toll Free Virtual Number % % % % Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore. Additional Info: Singapore & Germany need utility bill & local address proof. International Virtual Fax Number % % Address requirements for Croatia, Denmark, France, Georgia, Germany, Hungary, Ireland, Netherlands, Norway, Singapore. Additional Info: Singapore utility bill & Germany local address proof. Branch Office FOC N/A % Branch Office gives 8x8 phone system administrators the ability to segment extensions on their PBX into groups that can represent physical or virtual branches of your company. Power Key 4 (Virtual Receptionist 4) FOC N/A FOC N/A Power Key 6 (Virtual Receptionist 6) Power Key 14 (Virtual Receptionist 14) Power Key 28 (Virtual Receptionist 28) FOC N/A FOC N/A FOC N/A % FOC N/A % Virtual Receptionist turns your Polycom phone into a powerful call handling and work group monitoring tool. With Virtual Receptionist you can take full advantage of the spare line keys on your Polycom phones. Choose your plan based on the number of unused line keys on your phone and the number you want to populate with BLF keys and extra Line Appearance keys. Power Key 40 (Virtual Receptionist 40) FOC N/A % Additional Call Recording Storage Call Queueing (6 queues inc. in this bundle per PBX) FOC N/A % % % Per GB - The Call Recording service will continue to record calls and will automatically charge accordingly. If the user creates space by downloading/ deleting calls before the billing period expires, they are not charged for the extra storage. The cost per call queue is 1.50 per queue per month. Quantity One gives the customer 6 call queues (sold as a bundle of 6 queues). e.g. quantity 17 gives the customer 102 call queues (17 x 6 queues). Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination. Continued on next page sales@zest4.com Page 04

Cloud Telephony Zest4 8x8 Additional Items Dealer Set Up Fees Set Up Rev Share Dealer Rental Dealer Rev Share Notes Additional Hunt Groups (9 inc.

5 Cloud Telephony Zest4 8x8 Additional Items Dealer Set Up Fees Set Up Rev Share Dealer Rental Dealer Rev Share Notes Additional Hunt Groups (9 inc. with PBX) - 1 FOC N/A FOC N/A Additional Hunt Groups (9 inc. with PBX) - 6 Additional Hunt Groups (9 inc. with PBX) - 15 FOC N/A FOC N/A FOC N/A FOC N/A Additional Ring groups allow multiple Virtual office extension users to share incoming calls to different units within your company. e.g. Sales, Support & Accounting Analytics - Essentials FOC N/A % VO Analytics provides a set of unique Dashboards & Reports. It applies to all extensions on a PBX. To calculate price of this service, take the cost per unit & multiply times the number of extensions installed on the PBX. Analytics - Work Groups FOC N/A % Work Group Dashboards and Reports provides a real-time view of all call activity in any designated Call Queue or Ring Group. Zest4 8x8 Converged Voice & Data Type Monthly Rental RRP ADSL2+ Converged Broadband FTTC Converged Unlimited % 36 Includes Dreytec Wireless Router for the duration of the contract. If not purchased outright, equipment must be returned upon termination. sales@zest4.com Page 05

6 Hardware & Delivery Hardware Available Panasonic KX-TGP600 Buy Price Panasonic KX-TPA Panasonic KX-UDT Panasonic DECT Desk Phone for KX-TGP600 DECT Panasonic KX-UDT121 DECT Compact Handset for KX-TGP600 Base RealPresence Trio 8800 IP Conference phone (No Power Kit) 1, VVX PoE VVX PoE VVX PoE VVX PoE VVX PoE VVX PoE VVX PoE VVX PoE Yealink CP860 IP Conference Phone + Power Supply Yealink CPE80 Expansion Mic for CP860 Conference Phone Yealink CPW90 Two Wireless Microphones for CP Yealink Power Supply for T23p, T23g (UK Plug) Yealink Power Supply for T41p, T42g (UK Plug) Yealink Power Supply for T46g, T48g, CP860 (UK Plug) Yealink T23g (PoE) POE Yealink T41p (PoE) POE Yealink T42G (PoE) POE Yealink T46G (PoE) POE Yealink T48G (PoE) Yealink T49G Sip Phone with Power Supply Delivery Charges - Hardware 4 per unit sales@zest4.com Page 06

7 Horizon Hosted Telephony Horizon Licenses Horizon Package Subscription Per Month RRP Rev. Share on RRP Subscription Charge Rates Horizon Basic Licence* % Basic Subscription - calls chargeable Horizon Premium Licence* % 36 Premium Subscription, calls to 01, 02, 03, 07 included Non Assured Bolt On (Per Licence) % * Calls to mobile FREE within fair usage policy of 500 mins per licence per month. Mobile minutes not shared. Hardware Incentive is available on 36 month Horizon Licence purchases, see T&C s. Full rate card available via Mobile Bolt Ons Mobile Bolt On Subscription Per Month RRP Rev. Share on RRP Available in Conjunction with Horizon Licence(s) Horizon Mobile Bolt On 1, ,000 shared minutes to mobiles Horizon Mobile Bolt On 3, Horizon Mobile Bolt On 5, % 36 3,000 shared minutes to mobiles 5,000 shared minutes to mobiles Horizon Mobile Bolt On 10, ,000 shared minutes to mobiles Available in conjunction with Horizon licence(s). Bolt on bundles are added to the main horizon number and can be shared amongst other horizon numbers on the customer's account. Horizon Port Charges Port Type Single Line Port Order Multi Line Port Order (Aux) Multi Line Port Order with DDI block up to Multi Line Port Order with DDI block up to % One Off sales@zest4.com Page 07

8 Horizon Hosted Telephony Horizon Bolt Ons Horizon Bolt On Subscription Per Month RRP Rev. Share on RRP Further Information Horizon Call Centre Agent 5.00 Horizon Call Centre Supervisor Client Horizon Call Queue User 2.00 Horizon Receptionist Console Horizon Integrator 1.50 Horizon Integrator - CRM % 1 Per User / Per Month Horizon Desktop Softphone - PC 2.25 Horizon Smartphone App 2.25 Per User / Per Month - Android Only Horizon Call Recording Horizon Bolt On Subscription Per Month RRP Call Recording 900MB Call Recording 1,800MB Call Recording 3,600MB Call Recording 9,000MB Call Recording 18,000MB % 1 Call Recording 45,000MB Call Recording 90,000MB Call Recording 180,000MB Call Recording 360,000MB MB is approx mins of storage. Call recordings will be charged at the peak level of data storage within the month. sales@zest4.com Page 08

Horizon Hosted Telephony Data for Horizon Voice Solutions Zest4 Voice Only Connectivity Type Monthly Rental RRP Further Information Assured 5 40 5 concurrent calls over one connection Assured 10 45

9 Horizon Hosted Telephony Data for Horizon Voice Solutions Zest4 Voice Only Connectivity Type Monthly Rental RRP Further Information Assured concurrent calls over one connection Assured % concurrent calls over one connection Assured concurrent calls over one connection Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of 35 applicable. Zest4 Converged - For Horizon Voice & Data Connectivity Type Monthly Rental RRP Further Information ADSL2+ Converged Broadband FTTC Converged Unlimited 40 Unlimited. Assured. Concurrent Calls. 20% Includes Care Level 3 Includes Cisco 800 Router for duration of the contract. Equipment must be returned upon termination. Connectivity qualifies for the hardware incentive on 36 month arrangements. See page 9 for details. Connection or set up charges may apply. Cease fees of 35 applicable. sales@zest4.com Page 09

10 Hardware & Delivery Horizon Hardware Hardware Available Cisco SPA 504 RRP Cisco SPA 504 Hardware Incentive 0.00 Cisco SPA Cisco SPA 525 Hardware Incentive Cisco SPA Cisco SPA 122 Hardware Incentive 0.00 Cisco PA100 Power Supply Cisco SPADS Polycom Soundstation IP Polycom Soundstation IP5000 Power Polycom VVX Polycom VVX 411 Hardware Incentive 0.00 Polycom VVX Colour Expansion Module Polycom VVX Power Supply Yealink W52P Dect Handset and Base Station Yealink W52P Dect Handset and Base Station Incentive 0.00 Yealink W52P Dect Handset Only Cisco 8 port POE Cisco 24 port POE Cisco 48 port POE Netgear POE 8/4 port POE Netgear POE 16/8 port POE Netgear POE24 ports POE sales@zest4.com Page 10

Hardware & Delivery Horizon Delivery Number of Phones Further Information Delivery 1 to 10 phones 15.00 Horizon - Delivery Band 1 Delivery 11 to 30 phones 30.00 Delivery 31 to 50 phones 35.

11 Hardware & Delivery Horizon Delivery Number of Phones Further Information Delivery 1 to 10 phones Horizon - Delivery Band 1 Delivery 11 to 30 phones Delivery 31 to 50 phones Horizon - Delivery Band 2 Horizon - Delivery Band 3 Delivery 51 to 79 phones Horizon - Delivery Band 4 One Off Delivery 80 to 100 phones Horizon - Delivery Band 5 Delivery 101 to 150 phones Horizon - Delivery Band 6 Delivery 151 to 200 phones Horizon - Delivery Band 7 Delivery 201 to 250 phones Horizon - Delivery Band 8 sales@zest4.com Page 11

12 Horizon Terms Gamma Horizon Hardware Incentive Conditions Under the Horizon Hardware Incentive Zest4 will provide Horizon handsets free of charge or discounted by 60 each when channel partners fulfil the conditions set out below. In summary, to qualify for the Horizon Hardware Incentive: Handsets must be connected to the Horizon service using certain types of data access circuits provided by Gamma; Handsets must be ordered within 12 months of the relevant account being activated and be committed for a minimum fixed term; The total number of handsets ordered must not exceed the number of active subscriptions. Gamma Access Requirements The primary access method for the Horizon service into the site where the handsets are to be located must be one of the following Gamma access services: Assured Broadband Converged Broadband (including Converged FTTC) Converged Ethernet Converged Private Networks Contract Term Requirements The Horizon subscriptions to which the handsets are associated must be purchased with a 3 year or 5 year minimum commitment. Qualifying Handsets Once the primary access method has been selected, the following handsets can be chosen at no additional charge: Polycom VVX 411 Yealink W52P DECT phone Cisco SPA 504 The following handsets can be chosen with a 60 discount on each unit: Any Polycom conferencing unit Cisco SPA 525 If a handset or other hardware is chosen which is not included in either of the above lists, then the full price must be paid. Qualifying handsets can only be ordered within the first 12 months of the relevant account being activated. Availability The Horizon Hardware Incentive is only available to end customers who are new to Gamma s Horizon service, notwithstanding where such end customer has previously purchased the Horizon service either directly from the channel partner or from any other provider. The gaining channel partner shall use reasonable endeavours to ensure it is operating in accordance to this clause. Zest4 reserves the right to withdraw the Horizon Hardware Incentive and to retrospectively invoice the channel partner for any benefits extended in respect of any Horizon company where in Gamma s reasonable opinion the underlying end customer is not new to the Horizon service. Cancellation Zest4 may invoice an 80 cancellation fee where a subscription is cancelled prior to its minimum commitment. sales@zest4.com Page 12

Akixi Set Up Set Up Type Akixi Lite - One-off set up fee 110.00 Akixi 1000 - One-off set up fee 182.50 One-off Akixi 2000 - One-off set up fee 472.

13 Akixi Set Up Set Up Type Akixi Lite - One-off set up fee Akixi One-off set up fee One-off Akixi One-off set up fee Rental Rental Type Akixi Lite - Supervisor monthly rental 5.00 Akixi Lite - Extensions monthly rental 0.70 Akixi Supervisor month rental 6.75 Akixi Extensions monthly rental Akixi Supervisor monthly rental Akixi Extensions monthly rental 2.10 Akixi Training Akixi Training Training Buy Rate sales@zest4.com Page 13

14 Installation & Training Survey 1-10 Extensions Extensions Extensions One-off Extensions Extensions Install** 1-30 Extensions (1 day max) Extensions (2 days max) Extensions (3 days max) One-off Extensions (4 days max) ** Further charges may apply if an additional engineering visit is required to complete pre-configuration work. Install & Training Bundle 03 Seats or Less Seats or Less Bundle One-off 10 Seats or Less Bundle Training Type of Training 2 Sessions (Max 10 Delegates Per Session) Sessions (Max 10 Delegates Per Session) Sessions (Max 10 Delegates Per Session) Sessions (Max 10 Delegates Per Session) One Off Training (On-Site) Training (Webinar) 1 Session (Max 3 Delegates Per session) Admin Training (On-Site) 1 Session (Max 3 Delegates Per session) Admin Training (Webinar) Please note that all charges do not include the installation of CAT 5 cabling. sales@zest4.com Page 14

Contents. Fixed Lines & Data Horizon Hosted Telephony Horizon Hardware & Delivery Horizon Terms Akixi...

Contents. Fixed Lines & Data Horizon Hosted Telephony Horizon Hardware & Delivery Horizon Terms Akixi... Fixed, Data & Hosted Services Wholesale Commercial Pack April 2018 Contents Fixed Lines & Data... 3-4 Horizon Hosted Telephony... 5-6 Horizon Hardware & Delivery... 7-8 Horizon Terms... 9 Akixi... 10 Installation