Mohammed Abu Al Haj Business Development Manager- Government & Education Etisalat Enterprise Solutions

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1 Mohammed Abu Al Haj Business Development Manager- Government & Education Etisalat Enterprise Solutions

2 Agenda Etisalat Group Overview Etisalat Enterprise Solutions Mobility Solutions for Education Sector New at Etisalat Conclusion

3 Etisalat In Brief 5 % 30.8 b 4 % Revenue Year on year growth in revenue Revenue AED 30.8 billion revenue in 2009 Group Profit Year on year growth in profit 15th 107 m 85,000 Ranking 15 th telecom company based on its net profit on the Financial times top Customers Supporting over 107 million subscribers in 18 countries representing an increase of 34% Employees Over employees worldwide

4 Serving over 107 million customers across 18 countries Saudi Arabia - Mobily Population: 25 million Customers : 18 million Afghanistan Population: 22m Customers :2.2million Pakistan - PTCL Population: 162 million Customers 21 million India UASL license in 15 circles Population billion Egypt 3G Mobile License: Population: 76 million Customers : 13 million Atlantique Telecom Benin, Burkina Faso, Gabon, Ivory Coast, Niger, Togo, Central African Republic Population: 70 million Customers :4 million Sri Lanka Population: 20m Customers : 2.2m Nigeria Unified License Population: 148 million Customers: 2 million Sudan - Canar Population: 39 million Customers: 200k UAE Population: 5m Customers : 10m Tanzania Zantel Population: 40 million Customers : 1 million Indonesia PT Excelcomindo Population 226 million Customers : 22 million Covering 2 billion population

5 Etisalat International Atlantique Telecom Canar Etisalat Misr Etisalat Nigeria Zantel Etihad Etisalat (Mobily) Thuraya Etisalat Afghanistan Excelcominido Pratama TBK Pakistan Telecommunications Company (PTCL) Swan Telecom Etisalat Sri Lanka

6 Etisalat International Expansion (History) Indonesia Acquired 16% of Excelcomindo Saudi Arabia Acquired Bayanat Al-Oula (data provider) Nigeria Acquired 40% of EMTS Egypt (66%) Awarded 3 rd mobile license in Egypt Atlantique Telecom Increased stake to 70% (recently increased to 82%) Satellite 34.5% of Thuraya Tanzania 34% of Zanzibar Telecom Ltd. Mobily KSA (35%) Awarded 2 nd mobile License in KSA Canar Sudan Founder (37%) of 2 nd fixed line operator in Sudan Atlantique Telecom Acquired 50% in holding of seven operators in Africa Pakistan Acquired 26% of PTCL, integrated / 2 nd mobile operator Afghanistan Awarded 4 th GSM license in Afghanistan Zantel Increased stake to 51% Canar Sudan Increased stake to 82% India 45% stake in Swan Telecom Sri Lanka 100% Stake

7 We are evolving our global / regional corporate offering Afghanistan Misr Nigeria Fragmented Consistent

8 Some Accolades WORLD S BEST INTERNATIONAL CARRIER SUPER BRAND CUSTOMER CARE AWARD Our Operational & infrastructural achievements were recognized when Etisalat was named Worlds Best International Carrier by World Communications Awards (WCA Year on year growth in revenue Our focus on continuously investing & nurturing the Etisalat brand was recognized by it being awarded Super brand status by the Super brand council For efficient customer care Etisalat was awarded the 3 middle east customer care excellence award in Feb 2009 Best Operator in Emerging Markets 2010 Finance and Investments Middle East 2010

9 Etisalat Enterprise Solutions Your ICT Partner of Choice

10 Business Solutions Vision Support Enterprise Customers & Government Agencies to: Grow their business Differentiate themselves Be competitive Through: Total end-to-end managed telecom & ICT solutions While: Delivering in quality & timely manner Focusing on after sales customer support services

11 Etisalat Product MIX to facilitate ONE STOP SHOP for your ICT needs State of the art Product MIX that facilitates your business & technology needs Product segmentations to ensure good customer experience Business Connectivity Mobility Continuous commitment to ensure state of the art technology and services Managed ICT eservices

12 Ever growing services that meets customer needs BUSINESS CONTINUITY MOBILITY IP Connect Leased Line ATM Frame Relay Audio Conference Internet Leased Line Business One ISDN Toll Free PABX Call Centre Campus LAN Blackberry SMS Broadcast Bulk GPRS Push to Talk Mobile PBX Postpaid Mobile Prepaid Mobile Mobile Business Data Value SMS MMS Hotspots Mobile Cam

13 MANAGED ICT eservices Services Cont d Managed WAN Datacenter Colocation Internet Payment ehosting Managed Data Centre esecurity ezeepay Biz Direct Qualysguard mpayments Defend PKI & Identity management Hosted Exchange Mobile Money Remittance mwallet Unified Communication Managed Security Services Public Cask Payment Services

14 Fixed Wireless ebusiness Managed Operations Airlines Finance Health & Hos Media Wholesales & Retail Conglomerates Government Education Oil & Energy Construction and Market Segmentation Approach... SMB Clients Enterprise Clients Regional Sales Enterprise Sales Business Development Product Marketing Product Development

15 Sales Solution Architects Customer centric approach and dedicated segment expertise Core Strength Business Development Education Segment Customers Service Delivery with many years of experience of supporting Education

16 Growing List of ICT Partners Some of Etisalat major strategic partners are:

17 17

18 Key Mobility Solutions for Education Enable you as mobile user to experience Fixed PBX like features on mobile without the upfront investment that is needed to build fixed PBX systems. Features Business/Personal Calls Split Billing Outgoing Call Blocking Mobile Hunt Group: Create groups within your company and assign one mobile number to each group Mobile Extension Number Call Divert

19 Key Mobility Solutions for Education A complete interactive communication solution. Allows two way text, voice, video and full multimedia communication. Features Instant messaging type your message once and forward it to many users in seconds Guaranteed message delivery to recipients Secure and private Easy and cost-effective Eliminates unnecessary paperwork and saves time, efforts and money

20 Key Mobility Solutions for Education MBD is a flexible mobile IP service that fulfils Internet or intranet connectivity needs for businesses over Etisalat s mobile network, which supports GPRS, EDGE, 3G, 3.5G and 3.75G Features Shared or per SIM Packages IP connectivity from any where in the UAE at speeds up to 21Mbps Secure connectivity Very easy to setup, you can do it yourself (Plug and play)

21 We Understand your Needs YEARS EXPEREINCE Etisalat - Since 1976 Experienced, Reliable and Innovative Service Provider

22 Thank You

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