Training of Assessors (TOA) Process Note SCOPE: Training of Assessors- RASCI Certified Assessors/ Experienced Assessors/ Fresh Assessors

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1 Training of Assessors (TOA) Process Note SCOPE: Training of Assessors- RASCI Certified Assessors/ Experienced Assessors/ Fresh Assessors Objectives: To ensure that each assessor is certified on National Skill Qualification Framework (NSQF)-aligned Qualifications Pack/National Occupations Standards (QP/NOS) prior to assessing batches across skilling verticals. To ensure quality assessment aligned with the QP/NOS. To ensure that the assessor carry out timely assessment To create a cadre of competent NSQF-certified assessors in the Retail Industry TOA Overview: Defined entry level requirements Assessors shall be permitted to undergo the TOA programme on establishing their eligibility. Eligibility criteria for assessors based on a combination of educational qualification and relevant industry experience has been defined on job role basis by RASCI. Training of assessors have been classified into two training models based on defined prescreening criteria: An existing assessor (Recognition of Prior Learning [RPL] Mode) An existing trainer/assessor is the one who meets the requisite education qualification, relevant industry experience, and possess a minimum of 1 year of training/assessment experience. A new assessor (Normal Mode) A new assessor is the one who meets the pre-requisite criteria defined by RASCI. A new assessor would have to undergo Normal mode of TOA i.e. a 6-day long programme, wherein applicant would be oriented and certified on domain skills as well as assessment skills. Standardized structure of TOA models and recommended fee for training and assessment Availability of pre-read materials Assessor qualification has been linked to the NSQF, getting a recognized certificate would lead to better trainer s professional recognition, higher esteem, and demonstration of competence to employers. Certification of TOA is a two-layered process Layer 1 is Domain certification and layer 2 is on Assessment skills. Grading system for Assessors is provided based on the defined assessment criteria Process guidance on conducting TOA program 1

2 Table I: Pre-screening Criteria - RPL Mode: Minimum Educational Experience 12th pass or Retail Diploma/Graduate. 12th pass with 4 years of experience in Retail Store Operations or Sales including minimum 1 year of supervisory experience OR 12th pass with 4 years of experience in Retail Store Operations or Sales including minimum 1 year of training/assessment experience OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales including minimum 1 year of supervisory experience OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales including minimum 1 year of training/assessment experience Table II: Pre-screening Criteria - Normal Mode Minimum Educational Qualifications Experience 12th pass or Retail Diploma/Graduate. 12th pass with 4 years of experience in Retail Store Operations or Sales OR Retail Diploma/Graduate with 2 years of experience in Retail Store Operations or Sales 2

3 Table III: Training of Assessors Synopsis Model 1: ToA FOR AN EXISTING ASSESSOR Model 2: ToA FOR A NEW ASSESSOR FEE TRAINING OF ASSESSORS (Exclusive of applicable taxes) An Existing Assessor must possess assessment experience of minimum 5 batches or at least 100 students along with other eligibility criteria set by respective SSC. ToA model for an existing assessor covers assessment and certification on: 1. Domain skill 2. Assessment skill This model does not cover orientation on domain and assessment skills. Fee applicable for ToA for an existing Assessor is provided in Annexure 10 A new assessor is the one who is a new assessor or has less than 5 batches/ 100 students assessment experience. The new assessor must also meet eligibility criteria set by the respective SSC. ToA model for a new assessor covers orientation and assessment on: 1. Domain skill 2. Assessment skill Fee applicable for ToA for a new assessor is provided in Annexure 13 DURATION Minimum one day (recommended) Minimum Six days For more details, please refer Draft Guidelines On Training Of Master Trainers, Trainers And Assessors (version 3.1) issued by NSDC at ToA-V3.1-NQAF-compliant pdf 3

4 RASCI TOA Process Flow Assessor Profile submission by RASCI-affiliated Assessment Partners (APs) RASCI-affiliated Training Partners to upload Assessor Profiles (CVs, Experience/appointment letters, highest qualification certificate/mark sheet, Aadhaar card copy) on Skill Express for Approval Profile Verification by RASCI RASCI to review profiles and provide feedback within 72 hours of receipt of complete assessor profiles Profiles Approved for RPL Mode (Refer Annexure I for Process Flow) Profiles Approved for Normal Mode (Refer Annexure II for Process Flow) Profiles Rejected 4

5 Annexure I TOA RPL Mode Process Flow Profile Approval by RASCI RASCI approves eligible profiles for TOA RPL mode Fee Payment to RASCI Account After receiving approval from RASCI, AP makes the required payment (INR 1800 per Trainer for domain and platform skills assessment) Payment confirmation by RASCI and Enrolment of Assessors for TOA RASCI approves the payment, provides pre-read materials (Annexure III), and schedules for domain skills assessment. Domain Skills Assessment Result Declaration Domain assessment results will be shared with the AP/Assessor by RASCI within 3 working days from the date of assessment Assessment Skills Evaluation For assessors who score 70% and above in the domain assessment, assessment skills evaluation will be conducted on Assessor QP (MEP/Q0104) within 7 days from the domain skills assessment result declaration date Final Result Declaration (Domain & Assessment Skills) Final results will be declared by RASCI within 7 days of assessment skills evaluation Certificate Generation RASCI will issue interim letters to qualified candidates within 7 days of result declaration Score < 70% FAIL Score between 70-79% Provisional pass Provisional letter with six-month validity will be issued by RASCI within 7 days of final result declaration Score = or >80% Certified Assessor Interim letter with 1- Year validity will be issued by RASCI within 7 days of result declaration Notes: Assessments are done in digital mode with comprehensively auditable trails Certificates will be issued once the TOA process is integrated into SDMS. 5

6 Table IV: Structure of TOA Model for an Existing Assessor (RPL Mode) STRUCTURE OF TOA MODEL AN EXISTING ASSESSOR Stages of TOA Orientation Assessment & Duration Fee Certification Domain Skills Pre-assessment material (mandatory) Mandatory Minimum 1 Day recommended Assessment Skills Pre-assessment material (mandatory) INR 1200 in case of digital (online) assessment INR 1800 in case of classroom assessment at TOA center Table V: Possible scenarios for an Existing Assessor certification (RPL mode) SCENARIO DOMAIN ASSESSMENT SCORE ASSESSOR QP SCORE CERTIFICATION FURTHER ACTION Case 1: For all NSQF Level 5: Assessor Certificate Qualified Domain and levels: 80% and 80% and Assessor Assessor QP pass above above with 80% and above Case 2: ** For all NSQF Level 5: Provisional Enroll for Domain pass (80% levels: 80% and 70% to 79% Assessor complete ToA and above) and above score authorization valid as NEW Assessor QP for 6 months ASSESSOR provisionally pass (70% to 79%) Case 3: ** For all NSQF Level 5: Provisional Enroll for Domain levels: 70% to 80% and Assessor complete ToA Provisionally Pass 79% above authorization valid as NEW (70-79%) and for 6 months ASSESSOR Assessor QP Pass (80% and above) Case 4: ** For all NSQF Level 5: Provisional Enroll for Domain levels: 70% to 70% to 79% Assessor complete ToA Provisionally pass 79% authorization valid as NEW (70-79%) and for 6 months ASSESSOR Assessor QP 6

7 provisionally pass (70% to 79%) Case 5: For all Levels Level 5: No certificate and If interested, Domain fail Domain < 70% <70% score not eligible for re- Enroll for (<70%) and assessment complete ToA Assessor QP fail as NEW (<70%) ASSESSOR **Re-assessment is not permitted in the case of existing assessors. Annexure II TOA Normal Mode Table V: Structure of TOA Model for a New Assessor (Normal Mode) STAGES OF TOA TRAINING/ ORIENTATION ASSESSMENT TOTAL DURATION FEE Domain Skills 2 days (mandatory) Assessment Skills 3 days (mandatory) 1 day (domain and assessment skills mandatory) 6 days INR 5000/candidate 7

8 TOA Normal Mode (5 days) Process Flow Profile Approval by RASCI RASCI approves eligible profiles for TOA Normal mode (batch size should be = or > 10 trainers) Fee Payment to RASCI Account After receiving approval from RASCI, VTP makes the required payment Sharing of TOA Calendar and Enrolment of Candidates RASCI conducts TOA at TOA centre. The training and assessment are conducted as per the above structure (Table V). Domain Training and Assessment 2 days of Training on Domain skills will be conducted on RASCI QP, followed by assessment Domain Assessment Result Declaration Domain assessment results will be declared by RASCI Platform Skills Training and Assessment For trainers who score 70% and above in the domain assessment, 3 days of assessment skills training will be conducted on Assessor QP (MEP/Q0104), followed by assessment Final Result Declaration Results will be declared by RASCI within 7 days of platform skills assessment Certificate Generation RASCI will issue interim letters to qualified candidates within 7 days of final result declaration Score < 70% FAIL Score between 71-79% Provisional pass Provisional letter with six-month validity will be issued by RASCI within 7 days of result declaration Score = or >80% Certified Assessor Interim letter with 1-Year validity will be issued by RASCI within 7 days of result declaration Notes: Assessments are done in digital mode with comprehensively auditable trails Certificates will be issued once the TOA process is integrated into SDMS. 8

9 Table VI: Possible Scenarios on Certification of a New Assessor (Normal Mode) SCENARIO DOMAIN ASSESSMENT SCORE ASSESSMENT SKILL SCORE CERTIFICATION FURTHER ACTION Case 1: For all NSQF Level 5: 80% Assessor Certificate Qualified Domain and levels: 80% and and above Assessor Assessor QP pass above with 80% and above Case 2: For all NSQF Level 5: 70% to Re-assessment on Re- Domain pass levels: 80% and 79% score Assessor QP within assessment on (80% and above) above 6 months Assessor QP and Assessor QP skills within 6 provisionally pass months (70% to 79%) Case 3: For all NSQF Level 5: 80% Re-assessment on Re- Domain levels: 70% to and above domain skills within assessment on 79% 6 months domain QP Provisionally within 6 Pass (70-79%) months and Assessor QP Pass (80% and above) Case 4: Domain Provisionally pass (70-79%), and Assessor QP provisionally pass (70% to 79%) For all NSQF levels: 70% to 79% Level 5: 70% to 79% Re-assessment on domain skills and Assessor QP within 6 months Reassessment on both QP within 6 months Case 5: Domain fail (<70%) and Assessor QP fail (<70%) For all Levels Domain < 70% Level 5: <70% score No certificate and not eligible for reassessment If interested, repeat the ToA for both Domain and Assessor QP Note: Provisional authorization is not applicable in the case of ToA program 9

10 ANNEXURE III A. PRE-READ MATERIALS To Download Self-Learning Material, please refer: ppoxatyruwh3c6ngf8qkfs33vz-xce6 Link to Retail QPs: Link to Assessor QP: Link to Facilitator guides: Retail Trainee Associate: pdf Retail Sales Associate: Low%20Res%20_New_Sales%20Associate pdf Distributor Salesman: an% pdf C. FEE STRUCTURE 1. RPL MODE Assessment Fee: INR 1800 per participant Domain QP assessment cost Rs. 600/- Assessor QP evaluation cost Rs. 600/- Admin cost (infra support, mobilization, one-day lunch, Rs. 600/- and refreshment) TOTAL Rs.1800/- Any cost, above the ToA fee such as Travel, Boarding/lodging, etc. to be borne by the Parent Assessment agency (where the assessor is currently employed) or the Assessor, in the case of freelancers. 10

11 2. NORMAL MODE Training fees per trainer: INR 5,000/- per QP for a 6-day program (inclusive of assessment fee) D. PAYMENT PROCESS Details for Training / Assessment Fees via NEFT / RTGS are as under and request you to send confirmation mail of the payment at kartik.salian@rasci.in; tushar.pandya@rasci.in; affiliations@rasci.in Name of the Account: Retailers Association's Skill Council of India Account No: Bank Name: Bank Branch: IFSC Code: YES Bank Ltd. Sakinaka YESB Note: Cash deposit, Cheque Deposit, or NEFT through personal bank accounts is not acceptable; payments have to be made only through NEFT / RTGS from the registered bank account of Partners. 11