Continuing Education Course Evaluation Results: 2007

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1 Continuing Education Course Evaluation Results: 2007 Research Report No Office of Institutional Research, Planning, and Assessment Northern Virginia Community College October 2008

2 NORTHERN VIRGINIA COMMUNITY COLLEGE OFFICE OF INSTITUTIONAL RESEARCH, PLANNING, AND ASSESSMENT The purpose of the Office of Institutional Research, Planning, and Assessment is to conduct analytical studies and provide information in support of institutional planning, policy formulation and decision making. In addition, the office provides leadership and support in research related activities to members of the NOVA community engaged in planning and evaluating the institution s success in accomplishing its mission Wakefield Chapel Road Annandale, VA (703)

3 Table of Contents Table 1: Course and Instructor Evaluation... 1 Table 2: Instructor Ratings... 1 Table 3: Sources Used to Learn About Courses... 2 Table 4: Registration Evaluation... 2 Appendix A... 3 Enrollment in Continuing Education Courses: i

4 Continuing Education Course Evaluation Results: 2007 In 2007, a total of 6,796 students enrolled in 476 continuing education courses offered at Northern Virginia Community College (NOVA) 1. This report presents the results of course evaluations completed by those students. Table 1 displays responses to three general questions about courses and instructors. Ninetytwo percent of students felt that the course they completed met their expectations, would recommend their instructor to others, and would take another course from the same instructor. Table 1: Course and Instructor Evaluation No No Yes Evaluation Questions Response Total Did the course meet your expectations? 6, % % % 6, % Would you recommend this course instructor to others? 6, % % % 6, % Would you take another course from this instructor? 6, % % % 6, % Table 2 presents ratings provided by students about their course instructors. Ratings were given for six evaluation criteria. The majority of students gave excellent ratings on all criteria; the highest percentage of students gave an excellent rating for Willingness to Answer Questions (81%). Less than 1% of students gave below average or poor ratings on any criterion. Table 2: Instructor Ratings Evaluation Criteria Knowledge of Subject Material Ability to Communicate Preparation of the Class Organization of Course Content and Materials Willingness to Answer Questions Ability to Clarify Difficult Concepts Below No Excellent Good Average Poor No Basis Average Response 5, % 1, % % % % 8 0.1% % 5, % 1, % % % % 4 0.1% % 5, % 1, % % % % % % 4, % 1, % % % % 5 0.1% % 5, % 1, % % % % 5 0.1% % 4, % 1, % % % % % % 1 Appendix A includes a complete listing of continuing education courses and the number of students enrolled. 1

5 Table 3 presents the sources where students first learned about the courses for which they were enrolled. The most common information source was a flyer or brochure (41%). The least common source was the newspaper (6%). Table 3: Sources Used to Learn About Courses Information Source Employer % Flyer/Brochure 2, % Newspaper % Word of Mouth 1, % Other 1, % No Response % Total 6, % Table 4 displays the methods students used to register for classes and satisfaction with the registration process. The most widely used registration method was online registration (38%), followed by in-person registration (35%). Most students (92%) were satisfied with the registration process. Table 4: Registration Evaluation Method Used to Register Fax % In-Person 2, % Mail % Online 2, % Telephone 1, % No Response % Total 6, % Was the Registration Process Satisfactory? Yes 6, % No % No Response % Total 6, % 2

6 Appendix A The table below presents a list of all continuing education classes offered in 2007 and the number of students enrolled in each. In 2007, there were 476 continuing education courses with 6,796 students enrolled. Enrollment in Continuing Education Courses: 2007 Course Title w 9 0.1% w 9 0.1% 2 Young 2 Retire 8 0.1% 2003 Server Infrastructure 1 0.0% 2004 Server Infrastructure 1 0.0% 2005 Server Infrastructure 1 0.0% 2006 Server Infrastructure 1 0.0% 60 + Fitness 3 0.0% A+ Certification 2 0.0% A+ Certification Preparation Hardware % A+ Software 7 0.1% Accent Improvement % Accent Reduction % Access Level I 8 0.1% Adobe Dreamweaver % Adobe Flash Introduction 9 0.1% Adobe Illustrator Level I 5 0.1% Adobe Illustrator CS % Adobe Illustrator CS % Adobe Illustrator CS % Adobe Illustrator CS % Adobe Illustrator CS % Adobe Illustrator CS % Adobe Illustrator CS % Adobe Photoshop 5 0.1% Adobe Photoshop Level I 2 0.0% Adobe Photoshop Level II 7 0.1% Adobe Premier Level I 5 0.1% Advanced Contracting Licensing % Advanced Contractor License % Advanced Contractor Licensing % Advanced Rider Course % American Business English % American Business Practice % American Culture % American Literature % American Sign Language Level I % American Sign Language Level II 5 0.1% American Sign Language Level III 3 0.0% Arabic For Beginners 6 0.1% Art In Turkey & Greece % ASP Net 3 0.0% Autocad 2D 5 0.1% Autocad Basic 7 0.1% Autocad Level I % Autocad Level I 2D Basic 8 0.1% 3

7 Autocad Level II % Autocad Level II Beyond Basic 8 0.1% Basic Communication II 5 0.1% Basic Contracting % Basic Contractor 3 0.0% Basic Contractor License % Basic Contractor Licensing % Basic Conversation Spanish 6 0.1% Basic Conversation Spanish Level I % Basic Conversation Spanish Level II % Basic Conversational Spanish Level I 7 0.1% Basic Homeowners Association Law 7 0.1% Basic Photography % Basic Photography Workshop % Basic Pronunciation 3 0.0% Basic Rider Course % Basic Spanish Level II 2 0.0% Become A Notary Signing Agent 3 0.0% Beginning & Listening % Beginning Conversation 8 0.1% Beginning Conversational French % Beginning Conversational Spanish % Beginning English 7 0.1% Beginning ESL Reading & Writing % Beginning ESL Speaking & Listening % Beginning Programming Using Visual Basic % Beginning Programming Using Visual Basic % Beginning Programming Using Visual Basic % Beginning Reading & Writing 8 0.1% Beginning Tai Chi 8 0.1% Business Process Re-Engineering 3 0.0% C # Programming 2 0.0% CCNA Cisco Cert. Network Assoc. II 4 0.1% CCNA Part I % CCNA Part II 8 0.1% Cisco Routers 5 0.1% COMPTIA A + Certification Prep. Part I 8 0.1% COMPTIA A + Certification Preparation % COMPTIA A + Certification Preparation Essentials Part II 4 0.1% COMPTIA A+ Certification 9 0.1% COMPTIA A+ Part I 5 0.1% COMPTIA Network + Certification Preparation % COMPTIA Security + Certification Preparation 2 0.0% Computer & Internet Seniors 5 0.1% Conflict Resolution + Negotiation 5 0.1% Contract Closeout % Contract Law 6 0.1% Contracting Level I % Contracting Level II % Contracting Level III % Contracting Performance % Contractor Licensing % Conversation IV 8 0.1% Conversational Level II 9 0.1% 4

8 Conversational Spanish % Conversational Spanish Level I % Copper Cabling Certification Program 3 0.0% Creating Effective WBS 4 0.1% Creating Graphics With Photoshop CS % Creating Web Graphics With Fireworks % Creating Web Graphics With Fireworks 6 0.1% Cross Cultural Communication 2 0.0% Customer Service & Communication In Health Care 8 0.1% Dari/Farsi 5 0.1% Defensive Driver % Defensive Driving 5 0.1% Dental Office Workflow 2 0.0% Dental Orthodontic Assistant 7 0.1% Dental Orthodontic Assistant II 8 0.1% Dental Terminology 4 0.1% Digital Business 8 0.1% Digital Camera Basics 8 0.1% Digital Filmmaking & Final Cut % Discovery Interviewing & Investigation 4 0.1% Dreamweaver CS3 Level I 7 0.1% Driver Improvement % Effective Process Definition & Metrics % Effective Web Design With Dreamweaver % Employee Benefits & Compensation % Employee Performance 5 0.1% English Reading & Writing Transitional % ESL % ESL w % ESL Advanced Writing % ESL Beginning 6 0.1% ESL Conversation Level I % ESL Conversation Level III % ESL Grammar 5 0.1% ESL High Beginning % ESL Intensive Level D 6 0.1% ESL Intensive Reading & Writing % ESL Intensive Speaking & Listening % ESL Intermediate % ESL Level A Reading & Writing 5 0.1% ESL Level I % ESL Level II % ESL Level III % ESL Level IV % ESL Listening & Reading II % ESL Listening & Speaking % ESL Listening & Speaking Level B % ESL Listening & Writing 9 0.1% ESL Listening & Writing Level D % ESL Reading & Speaking % ESL Reading & Writing % ESL Reading & Writing Intermediate % ESL Reading & Writing Level A 5 0.1% ESL Reading & Writing Level B % 5

9 ESL Reading & Writing Level C % ESL Reading & Writing Level D % ESL Reading & Writing Level II 9 0.1% ESL Reading & Writing Transitional % ESL Saturday 8 0.1% ESL Speaking & Listening % ESL Speaking & Listening II % ESL Speaking & Listening Level B % ESL Speaking & Listening Level C 9 0.1% ESL Speaking & Listening Level D % ESL Speaking & Listening Level II % ESL Speaking & Listening Transitional 6 0.1% ESL Writing Level I 8 0.1% ESL Writing Level II % ESLA % ESLA w % ESLA w 8 0.1% ESLA % ESLA w 8 0.1% ESLA l 5 0.1% ESLA w 9 0.1% ESLA % ESLA % ESLA w 5 0.1% ESLA w 5 0.1% ESLA % ESLA % ESLA w % ESLA w % ESLA Focus On Grammar 9 0.1% ESLA Reading & Writing % Essential Grammar % Essential Grammar ESLA % Excel Intermediate 8 0.1% Excel Introduction 7 0.1% Experienced Rider Course % Fiber Optics Installation, Design & Maintenance % Fiction Workshop I 2 0.0% Fiction Writing Workshop 2 0.0% Financial Strategies For Successful Retirement % Firework CS % First Time Manager 4 0.1% Florence And The Renaissance % Fly Fishing 3 0.0% Focus On Grammar % Focus On Pronunciation % Focus On Reading 6 0.1% Focus On Spelling 6 0.1% Focus On Writing % Food Safety 5 0.1% Food Safety Management % Food Safety Training % FrontPage For Designers 3 0.0% FrontPage For Designers Introduction 3 0.0% 6

10 FrontPage Level I 3 0.0% FrontPage Level II 4 0.1% FSSR % Fundamentals Of Accounting 6 0.1% Fundamentals Of Interior Design % Genealogy Level I 9 0.1% Genealogy Part II 5 0.1% GRE Preparation 9 0.1% History & Culture of China % Home Basic Electricity 9 0.1% Home Electricity Advanced 7 0.1% Homeowners Advanced Law 7 0.1% How To Get People To Do What You Want And Like It % How To Start Your Own Business 8 0.1% How To Study 5 0.1% HR Introduction To Benefits Compensation % HR Record Keeping & Compliance 5 0.1% HR Successful Recruitment % HR's Role In Organization Development % Html 3 0.0% Html Designers 3 0.0% Html Level I 3 0.0% Human Resources Law % Human Resources Management % Idioms In American Life % Illustrator Beginning 6 0.1% Improvisational Comedy Workshop 2 0.0% Information Technology Leadership 3 0.0% Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Interactive Web Graphics With Flash % Intermediate C % Intermediate Conversational Spanish % Intermediate ESL Reading & Writing % Intermediate ESL Speaking & Listening % Intermediate Ms Excel % 7

11 Intermediate Ms Excel % Intermediate Ms Excel % Intermediate Ms Excel % Intermediate Ms Excel % Intermediate Ms Excel % Internet For Seniors 3 0.0% Interpersonal Skills 7 0.1% Interpersonal Skills & Techniques % Introduction To Cisco Routers % Introduction To Compensation % Introduction To Digital Filmmaking 3 0.0% Introduction To Digital Photography % Introduction To Employee Benefits % Introduction To Excel % Introduction To Java 2 0.0% Introduction To Java Program 4 0.1% Introduction To M.S. Excel % Introduction To Ms Word 5 0.1% Introduction To Ms Word % Introduction To Ms Word % Introduction To Ms Word % Introduction To Ms Word % Introduction To Ms Word % Introduction To Ms Word % Introduction To Oracle SQL % Introduction To Oracle SQL 10g 5 0.1% Introduction To Pc's Windows XP & Office % Introduction To Pl/SQL % Introduction To Project Management 6 0.1% Introduction To Unix % Introduction To Web Design 7 0.1% Introduction To Wedding Coordination 8 0.1% IT Systems Management 5 0.1% IT Systems Security Management 2 0.0% JavaScript Programming Basics 8 0.1% Landscape Design 2 0.0% Leading With Emotional Intelligence 9 0.1% Learn To Operate Windows % Learn To Write Like A Pro 6 0.1% Legal & Ethical Issues 8 0.1% Legal & Ethical Issues In Human Resources 7 0.1% Legal Research & Writing 4 0.1% M.S. Windows 2003 Server Administration 4 0.1% Macromedia Fireworks 5 0.1% Managing Employee Performance % Managing Projects In Low Organization 5 0.1% Marketing To The Federal Government 7 0.1% Medical Billing & Coding % Medical Billing & Coding II % Medical Billing II % Medical Billing Level I % Medical Office Management 7 0.1% Medical Office Workflow % Medical Terminology % 8

12 Meditation % Meditation Part I 8 0.1% Microsoft Excel Level I 9 0.1% Microsoft Excel Level II 3 0.0% Microsoft Office Level I % Microsoft Project % Microsoft Project % Microsoft Project % Microsoft Project % Microsoft Project % Microsoft SQL Server 4 0.1% Microsoft Word Level I 3 0.0% More Focus On Grammar % More Focus On Pronunciation % More Focus On Writing % MS Access 2003 Level % MS Access 2003 Level I % MS Access 2003 Part I 5 0.1% MS Access 2003 Part II 3 0.0% MS Access Level I 7 0.1% MS Access Level II % MS Access Part II 8 0.1% MS Excel 6 0.1% MS Excel 2003 Level I % MS Excel Advanced % MS Excel Intermediate % MS Excel Introduction % MS Excel Level I % MS Excel Level II % MS Power Point Intermediate 7 0.1% MS PowerPoint Level I 7 0.1% MS SQL Server 4 0.1% MS Windows 2003 Server Administration 5 0.1% MS Word % MS Word Intermediate 9 0.1% MS Word Introduction % MS Word Level I % MS Word Level II % Multimedia Beginner's Chinese Level I 8 0.1% Nature Photography Workshop 7 0.1% Network Essentials 6 0.1% Network Security % Networking Essentials 5 0.1% Notary Basics 5 0.1% Notary Public Preparation % Numerology Basic 3 0.0% Oracle Database Administration % Oracle Database Administration II % Oracle Database Level II 6 0.1% Oracle Pl - SQL 10G % Oral Communication 7 0.1% Organizational Change & Development % OSHA Regulations 5 0.1% Paralegal Studies Introduction 4 0.1% 9

13 Parents, Children & Divorce % Perl-Hands On Introduction 7 0.1% Personnel Recruit % Photoshop CS Basics 4 0.1% Photoshop For Photographers & Artists 3 0.0% Picture Framing 5 0.1% Picture Framing Basics 5 0.1% Planning The Perfect Event 4 0.1% Pottery Introduction 5 0.1% Power Of Self Hypnosis 4 0.1% Power Of The Subconscious Mind 6 0.1% PowerPoint Basic % PowerPoint Intermediate 7 0.1% PowerPoint Level I 6 0.1% PowerPoint Part II 6 0.1% Preparation For TOEFL % Preparation For IBT TOEFL % Principles Of Human Resources Management % Print Reading For Construction % Professional Speech % Project Management % Project Management Communication % Public Notary 7 0.1% Public Records Retrieval 7 0.1% Quality Management Assurance % QuickBooks I 5 0.1% QuickBooks Pro % QuickBooks Pro 2006 Essentials 2 0.0% Reading & Writing Intermediate 9 0.1% Reading & Writing Level B % Reading & Writing Transitional % Real Estate Investing 5 0.1% Recruitment, Selection & Placement % Risk & Change Management % SAT Prep. Critical Reading & Writing 2 0.0% SAT Preparation 9 0.1% SAT Preparation Math % SAT Preparation Reading & Writing % Screen Writing 6 0.1% Screen Writing I 6 0.1% Screen Writing II 5 0.1% Seasonal Floral Design % Security Essentials 8 0.1% Spanish Beginning Conversation 4 0.1% Spanish For Everyday % Spanish Level I 6 0.1% Spanish Level II 8 0.1% Speaking & Listening % Speaking & Listening Intensive B 3 0.0% Speaking & Listening Intermediate % Speaking For TOEFL % Speaking Listening High Intermediate % Speed Reading 9 0.1% SQL % 10

14 SQL Programming 5 0.1% SQL Server Administration 6 0.1% Stained Glass Beginning Techniques 8 0.1% Statement Of Work Federal Contracts % Studio Photography 4 0.1% Successful Real Estate Investing 9 0.1% Successful Recruitment, Selection & Placement 8 0.1% Surveying Instruments and Computations 2 0.0% Team Dynamics % TESOL Lesson Planning 5 0.1% TESOL Speaking & Listening 7 0.1% The Business Of Art % TOEFL Preparation Part II % Torts Introduction 3 0.0% Transitional Reading & Writing 9 0.1% Transitional Speaking & Listening % Troubleshooting 8 0.1% Troubleshooting Windows 6 0.1% Troubleshooting, Maintaining & Upgrading PC 7 0.1% Unix Introduction 7 0.1% Unix Introduction Level I 7 0.1% Unix Level II % Unix Level III 6 0.1% Unix Level V 4 0.1% Unix Shell 6 0.1% Unix Shell Programming 4 0.1% Virginia Contractors % Visual Basic % Visual Basic % Visual Basic % Visual Basic % Visual Basic % Visual Basic % Web Graphics Design Using Fireworks 4 0.1% Web Production 2 0.0% Wedding Ceremony 7 0.1% Wedding Coordination Introduction 8 0.1% Wedding Etiquette % Wedding of Different Cultures And Faiths 8 0.1% Wedding Planning Strategies 8 0.1% Wedding Reception 6 0.1% Wedding Related Events & Business Practices % Windows 2003 Server 8 0.1% Windows Server % Windows XP For Seniors 8 0.1% Windows XP Fundamentals 5 0.1% Windows XP Professional 8 0.1% Writing For Fun 9 0.1% Writing For The TOEFL % Writing For The Workplace % Writing For TOEFL % Total 6, %* 11

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