Multiple Choice Questions

Transcription

1 Chapter 15 System Implementation 331 Chapter 15 System Implementation Multiple Choice Questions 1. After maintenance, which of the following is the most expensive and most time consuming phase of the entire life cycle? 2. Which of the following affect the implementation process? a. the work habits of an organization s members b. the personal goals of an organization s members c. the beliefs of an organization s members 3. The process whereby the physical design specifications created by the analysis team is turned into working computer code is referred to as: a. coding b. testing c. implementation 4. The deliverables for coding, testing, and installation are: a. the creation of a document that will consolidate the information that must be considered when implementing a physically distributed systems design b. structured descriptions and diagrams that outline the logic contained within each DFD process c. the code, program documentation, test scenarios and test data, results of program and system testing, user guides, user training plan, and an installation and conversion plan d. a system service request, a statement of work, and a baseline project plan 5. A master test plan is developed during: b. analysis d. physical design 6. The type of testing that does not execute the code is called: a. static testing b. dynamic testing c. referential testing d. manual testing 7. Testing each module alone in an attempt to discover any errors that may exist in the module s code is referred to as: a. unit testing b. system testing c. stub testing d. singular testing

2 Chapter 15 System Implementation User testing of a completed information system using real data in the real user environment refers to: a. acceptance testing b. alpha testing c. beta testing d. system testing 9. The organizational process of changing over from the current information system to a new one best defines: a. reorganization c. installation d. replacement 10. Running the old information system and the new one at the same time until management decides the old system can be turned off best describes: a. parallel installation b. single-location installation c. phased installation d. direct cutover installation 11. During which of the following generic life-cycle phases would a user s guide be produced? a. requirements specification b. project control structuring c. system development d. system delivery 12. All of the following are types of user documentation except: a. release description b. reference guide c. acceptance sign-off d. management plan 13. System documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams best defines: b. user documentation c. internal documentation d. external documentation 14. This type of user documentation contains information about a new system release, including a list of complete documentation for the new release, features and enhancements, known problems and how they have been dealt with in the new release, and information about installation: a. reference guide b. user s manual c. release description d. system administrator s guide 15. Most user documentation is now delivered: a. on-line, in hypertext format b. through paper manuals c. by calling technical support numbers d. through help desks

3 Chapter 15 System Implementation Which of the following is one of the four fundamental issues IS managers must address? a. IS specialist salaries b. career preparation c. infrastructure d. an organization s mission 17. According to research studies cited in the text, which of the following statements is true? a. Training and support are not as important in the early stages of end user computing growth as they are in the later stages. b. Training and support are equally important throughout the stages of end-user computing growth. c. Training and support are most important in the early stages of end user computing growth and less so later on. d. Training is best offered during the design phase. 18. Potential topics that will determine if training will be useful include the following except for: d. system management 19. Potential topics that will determine if training will be useful include: a. use of the system 20. A component of a software package or application in which training and educational information is embedded best defines: a. resident expert b. computer-aided instruction c. electronic tutorial d. electronic performance support system

4 Chapter 15 System Implementation 334 Answers 1. After maintenance, which of the following is the most expensive and most time consuming phase of the entire life cycle? Answer: a Difficulty: Med Reference: p Which of the following affect the implementation process? a. the work habits of an organization s members b. the personal goals of an organization s members c. the beliefs of an organization s members Answer: d Difficulty: Med Reference: p The process whereby the physical design specifications created by the analysis team is turned into working computer code is referred to as: a. coding b. testing c. implementation Answer: a Difficulty: Med Reference: p The deliverables for coding, testing, and installation are: a. the creation of a document that will consolidate the information that must be considered when implementing a physically distributed systems design b. structured descriptions and diagrams that outline the logic contained within each DFD process c. the code, program documentation, test scenarios and test data, results of program and system testing, user guides, user training plan, and an installation and conversion plan d. a system service request, a statement of work, and a baseline project plan Answer: c Difficulty: Med Reference: p A master test plan is developed during: b. analysis d. physical design Answer: b Difficulty: Med Reference: p The type of testing that does not execute the code is called: a. static testing b. dynamic testing c. referential testing d. manual testing Answer: a Difficulty: Med Reference: p. 526

5 Chapter 15 System Implementation Testing each module alone in an attempt to discover any errors that may exist in the module s code is referred to as: a. unit testing b. system testing c. stub testing d. singular testing Answer: a Difficulty: Med Reference: p User testing of a completed information system using real data in the real user environment refers to: a. acceptance testing b. alpha testing c. beta testing d. system testing Answer: c Difficulty: Med Reference: p The organizational process of changing over from the current information system to a new one best defines: a. reorganization c. installation d. replacement Answer: c Difficulty: Med Reference: p Running the old information system and the new one at the same time until management decides the old system can be turned off best describes: a. parallel installation b. single-location installation c. phased installation d. direct cutover installation Answer: a Difficulty: Med Reference: p During which of the following generic life-cycle phases would a user s guide be produced? a. requirements specification b. project control structuring c. system development d. system delivery Answer: d Difficulty: Med Reference: p All of the following are types of user documentation except: a. release description b. reference guide c. acceptance sign-off d. management plan Answer: d Difficulty: Med Reference: p

6 Chapter 15 System Implementation System documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams best defines: b. user documentation c. internal documentation d. external documentation Answer: d Difficulty: Med Reference: p This type of user documentation contains information about a new system release, including a list of complete documentation for the new release, features and enhancements, known problems and how they have been dealt with in the new release, and information about installation: a. reference guide b. user s manual c. release description d. system administrator s guide Answer: c Difficulty: Med Reference: p Most user documentation is now delivered: a. on-line, in hypertext format b. through paper manuals c. by calling technical support numbers d. through help desks Answer: a Difficulty: Easy Reference: p Which of the following is one of the four fundamental issues IS managers must address? a. IS specialist salaries b. career preparation c. infrastructure d. an organization s mission Answer: c Difficulty: Med Reference: p According to research studies cited in the text, which of the following statements is true? a. Training and support are not as important in the early stages of end user computing growth as they are in the later stages. b. Training and support are equally important throughout the stages of end-user computing growth. c. Training and support are most important in the early stages of end user computing growth and less so later on. d. Training is best offered during the design phase. Answer: c Difficulty: Hard Reference: p Potential topics that will determine if training will be useful include the following except for: d. system management Answer: a Difficulty: Med Reference: p. 541

7 Chapter 15 System Implementation Potential topics that will determine if training will be useful include: a. use of the system Answer: d Difficulty: Med Reference: p A component of a software package or application in which training and educational information is embedded best defines: a. resident expert b. computer-aided instruction c. electronic tutorial d. electronic performance support system Answer: d Difficulty: Med Reference: p. 542