business administration and management.

Transcription

1 business administration and management. Product guide Your curriculum planning tool

2 Open up our progression map to plot your learner journeys and plan your curriculum.

3 1 Level 1 Certificate in Business dministration Level 2 Diploma in Business dministration Level 2 Certificate in Principles of Business dministration Workforce options include: Customer Service dvisor Business Support Officer Receptionist Manager W W Secretary W rea Manager W Telesales Operator Junior Sales Executive Team Leader Floor Manager Level 3 Diploma in Business dministration Level 3 Certificate in Principles of Business dministration Workforce options include: Customer Relationship Manager Personal ssistant Team Leader Salesperson Telesales Professional ssistant Manager Senior Supervisor Level 4 NVQ Diploma in Business dministration Workforce options include: Business Development Executive Workforce options include: Senior Manager Head of Department Director business administration and management. Progression map This progression map details many of the qualifications available within this sector but is just a taster of what we have to offer. Please visit our websites and to view our full portfolio. Occupational Studies Suite from Entry Level - Level 2 2 Level 1 Certificate in Customer Service Level 2 Diploma in Customer Service Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Contact Centre Operations Level 3 Diploma in Customer Service Level 3 Certificate in Principles of Customer Service 3 Level 2 Certificate in Principles of Sales Level 2 NVQ Certificate in Sales Level 3 Certificate in Principles of Sales Level 3 NVQ Diploma in Sales 4 Enterprise Skills Suite from Entry Level - Level 2 Level 2 Certificate in Principles of Team Leading Level 2 Diploma in Team Leading Level 3 Certificate in Principles of Management Level 3 Diploma in Management Level 4 NVQ Diploma in Management Level 4 Certificate in Leadership and Management Level 5 NVQ Diploma in Management and Leadership Level 5 Diploma in Principles of Management and Leadership 5 MP KEY 1 Business and dministration 2 Customer Service 3 Sales 4 Team Leading and Management 5 Skills for Business 6 Business and Enterprise V Certs in Business and Enterprise P 6 Level 2 Diploma in Skills for Business (Various pathways including: Enterprise, Finance, Human Resources, IT, Retail, Sales and Marketing) Level 3 Diploma in Skills for Business (Various pathways including: Customer Service, Enterprise, Finance, Human Resources, IT, Retail, Sales and Marketing) Level 3 pplied General Certificate in Business and Enterprise P U U Level 3 ward and Extended ward in Higher Level Studies U H P U pprenticeship Performance Points UCS Points H Higher Education W Workforce Options For details on the many qualifications that will support learners general progression, please see our Supporting Qualifications document which provides information on all of the qualifications found below. ll qualifications in this map are eligible for funding. Please check the Hub and relevant Funding Rules or Guidance for confirmation on which funding streams they re eligible under plus the learner eligibility criteria. wareness Suite Equality and Diversity Digital Promotion Developing Business Growth in an SME Employability Learning to Learn Personal and Social Development Functional Skills English and Maths

4 Your curriculum planning tool. Whether you re based in a college, training provider or school, this document has been designed to help you plan which qualifications you d like to deliver. Remember to visit and to view our full portfolio of qualifications across all sectors. 1

5 Using this product guide Qualifications are grouped into subject areas which makes the document easy to navigate. E D B Level 2 Technical ward in Business and Enterprise 603/0838/2 LR PP C Hours (GLH): 120 and a 2 hour external assessment Total Qualification Time (TQT): 182 Performance Measures: pproved in the 2019 DfE Performance Tables Level 3 pplied General Certificate in Business and Enterprise F im Reference: G H This V Cert features on the list of DfE approved qualifications and will be recognised in the 2019 KS4 Performance Tables. Key Funding icons pprenticeship LL LE WDF LR PFE PP UCS dvanced Learner Loans European Social Fund Legal Entitlement Local Flexibility Workforce Development Fund Funding available for -19 year olds Generic icons LP Licence to Practice Learning Resources vailable Preparation for Employment Performance Points UCS Understanding the qualification pages B C D E F G H This is the qualification title. This is the qualification reference number. If the qualification is a V Cert, the V Certs logo will appear here. This is the recommended entry age for the qualification. The icons in this area are intended to give you more information about each of the qualifications. This includes funding, points and learning resources. Please see the key to find out what each icon means. This feature helps you to understand which qualifications complement the one you re looking at. The credit value (if applicable) for the qualification will appear here. If support materials are available for the qualification, we ll list who they re supplied by here. 2

6 Working together working together. The best teams work together as a unit to achieve outstanding results. That s why we work with a network of established third parties to provide a wide range of materials to support our qualifications. Here you ll find further information about each third party and how they can help you. Website: info@hallmarkeducation.org.uk Phone: Hallmark Education Hallmark Education publishes high quality learning resources to support the cost-effective delivery of a wide range of NCFE qualifications. The team at Hallmark has been helping NCFE centres for over 10 years. With a wealth of experience in educational publishing, learner recruitment, tutor training and audit compliance, Hallmark can offer services including: high quality learning resources tutor support consultancy employer engagement and learner find. Website: educationenquiries@hodder.co.uk Phone: Hodder Education Hodder Education, winner of the Bookseller Industry wards for Educational, cademic and Professional Publisher of the Year 2015 and 20, publishes a wide range of market-focused innovative print resources and digital services, designed for core UK and key international markets. Hodder Education is one of the largest school publishers in the UK, trusted to help teachers teach and students learn through its wide range of high quality resources, and training events. Hodder Education supports the curriculum in almost every subject area and at every level, selling to over 0 countries worldwide. 3

7 Working together Website: Phone: Laser Systems Laser Systems team members are education professionals with a wealth of knowledge and experience in quality and assessment, and have created an e-portfolio which is intuitive for both assessing teams and learners. s well as an industry-leading e-portfolio, Laser Systems also provides high-quality online learning resources for full qualifications and CPD short courses. Learning resources combine filmed tutorials with a professional presenter, video good practice examples, reading, extended learning, and an interactive quiz. For full qualifications, available learning resources cover knowledge for each learning outcome. Laser Systems prides itself on its customer service, providing support and guidance for Laser users from day one, and takes part in events and standardisation days alongside NCFE and CCHE. Website: info@learningcurvegroup.co.uk Phone: Learning Curve Group Learning Curve Group (LCG) supports over 130 NCFE and CCHE centres with strategies that increase adult learning engagement. Their services include: low-risk, high-quality subcontracting of EB funding with excellent success rates and a focus on local priorities NCFE and CCHE approved learning and assessment content, available both online and in paper formats, for EB and loan funded provision an innovative online learning platform that helps embed the principles of Prevent, Safeguarding and British Values consultancy services led by respected FE specialist Beej Kaczmarczyk recruitment of applicants for PYE and self-employed vacancies support with links to levy paying employers. LCG aims to maximise your offer around loans, levy and localism whilst also enabling best practice that keeps learners safe. Website: enquiries@theskillsnetwork.com Phone: The Skills Network The Skills Network is one of the UK s most successful providers of technology-enabled training and skills solutions. We support educators, employers and learners across the UK, and internationally, by developing and delivering effective and innovative skills training and published educational content. We currently pride ourselves on having an overall achievement rate of 91%. Constantly developing new, innovative and engaging ways to deliver learning and training opportunities, we strive to maintain and improve on our market-leading status. 4

8 Business dministration and Management product guide. We also offer product guides in the following sectors: Catering and Hospitality Children and Young People Creative, Design and Digital Early Years Education Education, Training and ssessment Health and Social Care / Health and Science Retail Sport, Public Services and Travel Transport, Engineering and Construction For details on the many qualifications that will support learners general progression, please see our Supporting Qualifications document. 5

9 Business dministration and Management Occupational Studies Entry Level 3 ward in Exploring Occupational Studies for the Workplace Entry Level 3 ward/certificate/diploma in Occupational Studies for the Workplace : 601/1073/9 WRD: 601/1186/0 CERTIFICTE: 601/1185/9 DIPLOM: 601/1015/6 LR Hours (GLH): 24 WRD: 40 CERTIFICTE: 100 DIPLOM: 328 Total Qualification Time (TQT): 30 WRD: 60 CERTIFICTE: 130 DIPLOM: 370 im Reference: WRD: 601/1186/0 CERTIFICTE: 601/1185/9 DIPLOM: 601/1015/6 3 WRD: 6 CERTIFICTE: 13 DIPLOM: 37 Level 1 ward in Exploring Occupational Studies for the Workplace Level 1 ward/certificate/diploma in Occupational Studies for the Workplace : 601/1086/7 WRD: 601/1087/9 CERTIFICTE: 601/1088/0 DIPLOM: 601/1089/2 Hours (GLH): 19 WRD: 35 CERTIFICTE: 88 DIPLOM: 259 Total Qualification Time (TQT): 30 WRD: 60 CERTIFICTE: 130 DIPLOM: 370 LR in these qualifications Functional Skills qualification in Information and Communication Technology (ICT) at Entry Level 3 im Reference: WRD: 601/1087/9 CERTIFICTE: 601/1088/0 DIPLOM: 601/1089/2 3 WRD: 6 CERTIFICTE: 13 DIPLOM: 37 6

10 Business dministration and Management Level 2 ward in Exploring Occupational Studies for the Workplace Level 2 ward/certificate/diploma in Occupational Studies for the Workplace : 601/97/6 WRD: 601/24/1 CERTIFICTE: 601/23/X DIPLOM: 601/25/3 LR Hours (GLH): 20 WRD: 42 CERTIFICTE: 92 DIPLOM: 296 Total Qualification Time (TQT): 30 WRD: 60 CERTIFICTE: 130 DIPLOM: 370 im Reference: WRD: 601/24/1 CERTIFICTE: 601/23/X DIPLOM: 601/25/3 3 WRD: 6 CERTIFICTE: 13 DIPLOM: 37 Enterprise Skills Entry Level 3 ward in Developing Enterprise Skills 601/48/7 Hours (GLH): 45 Total Qualification Time (TQT): 60 im Reference: 601/48/7 6 Level 1 wards in Investigating and Developing Enterprise Skills INVESTIGTING: 601/45/1 DEVELOPING: 601/43/8 Hours (GLH): INVESTIGTING: 15 DEVELOPING: 75 Total Qualification Time (TQT): INVESTIGTING: 20 DEVELOPING: 90 im Reference: INVESTIGTING: DEVELOPING: 601/43/8 INVESTIGTING: 2 DEVELOPING: 9 7

11 Business dministration and Management Level 2 ward and Certificate in Investigating and Developing Enterprise Skills : 601/44/X : 601/46/3 Hours (GLH): : 40 : 5 Total Qualification Time (TQT): : 40 : 150 im Reference: INVESTIGTING: DEVELOPING: 601/46/3 INVESTIGTING: 4 DEVELOPING: 15 Business and Enterprise Level 1 Technical ward in Business and Enterprise 603/0835/7 LR PP Hours (GLH): 120 and a 2 hour external assessment Total Qualification Time (TQT): 182 Performance Measures: pproved in the 2019 DfE Performance Tables Level 3 pplied General Certificate in Business and Enterprise im Reference: This V Cert features on the list of DfE approved qualifications and will be recognised in the 2019 KS4 Performance Tables. Level 2 Technical ward in Business and Enterprise 603/0838/2 LR PP Hours (GLH): 120 and a 2 hour external assessment Total Qualification Time (TQT): 182 Performance Measures: pproved in the 2019 DfE Performance Tables Level 3 pplied General Certificate in Business and Enterprise im Reference: This V Cert features on the list of DfE approved qualifications and will be recognised in the 2019 KS4 Performance Tables. 8

12 Business dministration and Management Level 1 Certificate in Business and Enterprise 601/0315/2 LR PP Hours (GLH): 120 Total Qualification Time (TQT): 180 Performance Measures: pproved in the 2018 DfE Performance Tables im Reference: 601/0315/2 This V Cert features on the list of DfE approved qualifications and will be recognised in the 2018 KS4 Performance Tables. Level 2 Certificate in Business and Enterprise 601/0048/5 LR PP Hours (GLH): 120 and a 5 hour external assessment Total Qualification Time (TQT): 185 Performance Measures: pproved in the 2018 and 2019 DfE Performance Tables im Reference: 601/0048/5 Support materials available from: ichieve This V Cert features on the list of DfE approved qualifications and will be recognised in the 2018 and 2019 KS4 Performance Tables. Level 3 pplied General Certificate in Business and Enterprise 601/8908/3 LL LE LR PP UCS Hours (GLH): 360 Total Qualification Time (TQT): 540 Performance Measures: pproved in the 2019 DfE Performance Tables im Reference: 601/8908/3 This qualification features on the list of DfE approved pplied General qualifications and will be recognised in the Performance Tables. 9

13 Business dministration and Management Business dministration Level 1 Certificate in Business dministration 601/3963/8 LR Hours (GLH): 150 Total Qualification Time (TQT): 250 im Reference: 601/3963/8 25 Level 2 Certificate in Principles of Business dministration 601/7071/2 Hours (GLH): 155 Total Qualification Time (TQT): 170 im Reference: 601/7071/2 N/ Support materials available from: Learning Curve Group he Skills Network LR Level 2 Diploma in Business dministration Level 2 Diploma in Customer Service Level 3 Diploma in Management Level 3 Certificate in Principles of Business dministration 601/7074/8 Hours (GLH): 210 Total Qualification Time (TQT): 230 im Reference: 601/7074/8 N/ LL LR Level 2 Certificate in Principles of Business dministration Level 2 Certificate in Principles of Team Leading Level 2 Diploma in Customer Service Level 2 Certificate in Equality and Diversity 10

14 Business dministration and Management We can support you in navigating your end-point assessment opportunity. NCFE is an approved end-point assessment organisation currently on the register for the following subject areas: Customer Service Leadership and Management ssociate Project Management Retail Hospitality. Visit: ncfe.org.uk/end-point-assessment Call:

15 Business dministration and Management Level 2 Diploma in Business dministration 601/3964/X LR Hours (GLH): 229 Total Qualification Time (TQT): 450 im Reference: 601/3964/X 45 Level 2 Diploma in Skills for Business Level 2 Certificate in Principles of Business dministration Level 3 Diploma in Business dministration 601/3965/1 LL LR Hours (GLH): 282 Total Qualification Time (TQT): 580 im Reference: 58 Level 3 Certificate in Principles of Sales Level 3 Diploma in Skills for Business Level 4 NVQ Diploma in Business dministration 601/3966/3 LL LR 18 Hours (GLH): 296 Total Qualification Time (TQT): 570 im Reference: 601/3966/3 57 Level 4 NVQ Diploma in Management Level 3 ward and Extended ward in Higher Level Studies 12

16 Business dministration and Management Customer Service Level 1 Certificate in Customer Service 601/3972/9 LR Hours (GLH): 133 Total Qualification Time (TQT): 230 im Reference: 601/3972/9 23 Level 2 Certificate in Principles of Customer Service 601/7070/0 LR Level 3 Certificate in Principles of Business dministration Level 3 Certificate in Principles of Management Level 3 Certificate in Principles of Customer Service Hours (GLH): 180 Total Qualification Time (TQT): 200 im Reference: Support materials available from: Learning Curve Group The Skills Network Level 3 Certificate in Principles of Customer Service 601/7073/6 LL LR Level 3 Diploma in Management Level 3 Certificate in Principles of Business dministration Level 3 Certificate in Principles of Customer Service Hours (GLH): 220 Total Qualification Time (TQT): 240 im Reference: 601/7073/6 Support materials available from: he Skills Network N/ 13

17 Business dministration and Management Level 2 Diploma in Customer Service 601/3973/0 LR Hours (GLH): 247 Total Qualification Time (TQT): 450 im Reference: 601/3973/0 45 Level 3 Diploma in Customer Service 601/3974/2 LL LR Hours (GLH): 289 Total Qualification Time (TQT): 550 im Reference: 601/3974/2 55 Level 2 Certificate in Contact Centre Operations 600/1292/4 LR Hours (GLH): 93 Total Qualification Time (TQT): 130 im Reference: 600/1292/4 13 Level 2 Certificate in Principles of Sales

18 Business dministration and Management This year, choose V Certs V Certs are high-quality, technical alternatives to GCSEs designed to provide Key Stage 4 pupils with the knowledge and practical skills they need to succeed. For more information Visit: ncfe.org.uk/schools businessdevelopment@ncfe.org.uk Call:

19 Business dministration and Management Sales Level 2 Certificate in Principles of Sales 601/7692/1 LR Hours (GLH): 131 Total Qualification Time (TQT): 180 im Reference: 601/7692/1 18 Level 3 NVQ Diploma in Sales Level 2 NVQ Certificate in Sales 601/7773/1 LR Hours (GLH): 124 Total Qualification Time (TQT): 220 im Reference: 601/7773/1 22 Level 2 Certificate in Principles of Sales Level 3 Certificate in Principles of Sales Level 3 NVQ Diploma in Sales Level 3 Certificate in Principles of Sales 601/7694/5 LL LR Hours (GLH): 119 Total Qualification Time (TQT): 0 im Reference: 601/7694/5 Level 2 Diploma in Team Leading Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Business dministration Level 2 Certificate in Equality and Diversity

20 Business dministration and Management Level 3 NVQ Diploma in Sales 601/7758/5 LL LR Level 3 Certificate in Principles of Sales Hours (GLH): 210 Total Qualification Time (TQT): 370 im Reference: 601/7758/5 37 Team Leading and Management Level 4 Certificate in Leadership and Management 603/0987/8 LR 18 Level 3 Diploma in Business dministration Level 3 Diploma in Customer Service Hours (GLH): 134 Total Qualification Time (TQT): 242 im Reference: 603/0987/8 N/ Level 5 NVQ Diploma in Management and Leadership 601/4034/3 LL LR 18 Level 5 Diploma in Principles of Management and Leadership Hours (GLH): 237 Total Qualification Time (TQT): 530 im Reference: 601/4034/

21 Business dministration and Management Level 5 Diploma in Principles of Management and Leadership 601/8032/8 Hours (GLH): 240 Total Qualification Time (TQT): 400 im Reference: /8 40 LL LR 18 Level 5 Diploma in Management and Leadership Level 3 Certificate in Principles of Management 601/7075/X LL LR Hours (GLH): 215 Total Qualification Time (TQT): 240 im Reference: 75/X Level 3 Diploma in Management 601/4032/X LL LR Hours (GLH): 284 Total Qualification Time (TQT): 550 im Reference: 601/4032/X 55 Level 4 NVQ Diploma in Business dministration 18

22 Business dministration and Management Level 4 NVQ Diploma in Management 601/4033/1 LL LR 18 Level 5 Diploma in Principles of Management and Leadership Hours (GLH): 2 Total Qualification Time (TQT): 530 im Reference: 601/4033/1 53 Level 2 Certificate in Principles of Team Leading 601/7072/4 LR Level 2 Diploma in Team Leading Hours (GLH): 170 Total Qualification Time (TQT): 190 im Reference: 601/7072/4 N/ Support materials available from: Learning Curve Group The Skills Network Level 2 Diploma in Team Leading 601/3967/5 LR Level 2 Diploma in Customer Service Level 2 Diploma in Business dministration Hours (GLH): 201 Total Qualification Time (TQT): 400 im Reference: 601/3967/

23 Business dministration and Management Skills for Business Level 2 Diploma in Skills for Business 601/2624/3 Level 2 Diploma in Skills for Business: Enterprise 601/2677/2 Level 2 Diploma in Skills for Business: Finance 601/2676/0 Level 2 Diploma in Skills for Business: Human Resources 601/2675/9 Level 2 Diploma in Skills for Business: IT 601/2674/7 Level 2 Diploma in Skills for Business: Retail 601/2673/5 Level 2 Diploma in Skills for Business: Sales and Marketing 601/2672/3 LR Level 2 Diploma in Skills for Business im Reference: 601/2624/3 Hours (GLH): 360 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: Enterprise im Reference: 601/2677/2 Hours (GLH): 540 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: Finance im Reference: 601/2676/0 Hours (GLH): 546 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: Human Resources im Reference: 601/2675/9 Hours (GLH): 565 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: IT im Reference: 601/2674/7 Hours (GLH): 580 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: Retail im Reference: 601/2673/5 Hours (GLH): 554 Total Qualification Time (TQT): Level 2 Diploma in Skills for Business: Sales and Marketing im Reference: 601/2672/3 Hours (GLH): 542 Total Qualification Time (TQT): Support materials available from: NCFE 20

24 Business dministration and Management Level 3 Diploma in Skills for Business 601/2640/1 Level 3 Diploma in Skills for Business: Customer Service Level 3 Diploma in Skills for Business: Enterprise 601/2647/4 Level 3 Diploma in Skills for Business: Finance 601/2648/6 Level 3 Diploma in Skills for Business: Human Resources Level 3 Diploma in Skills for Business: IT 601/2650/4 Level 3 Diploma in Skills for Business: Retail 601/2651/6 Level 3 Diploma in Skills for Business: Sales and Marketing 603/2491/0 601/2649/8 601/2652/8 LL UCS Level 3 Diploma in Skills for Business im Reference: 601/2640/1 Hours (GLH): 360 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Customer Service im Reference: 603/2491/0 Hours (GLH): 520 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Enterprise im Reference: 601/2647/4 Hours (GLH): 540 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Finance im Reference: 601/2648/6 Hours (GLH): 545 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Human Resources im Reference: 601/2649/8 Hours (GLH): 540 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: IT im Reference: 601/2650/4 Hours (GLH): 540 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Retail im Reference: 601/2651/6 Hours (GLH): 567 Total Qualificatio Time (TQT): Level 3 Diploma in Skills for Business: Sales and Marketing im Reference: 601/2652/8 Hours (GLH): 561 Total Qualificatio Time (TQT):

25 Business dministration and Management fast, flexible and functional. NCFE s Functional Skills not only equip your learners with the skills they need to get on in work and life, they also offer: completely on-demand assessments for Level 1 and Level 2 qualifications your learners can sit their external assessments whenever they re ready - no marking windows results will be released 6 working days from the day papers are received at NCFE FREE access for all learners to ForSkills Initial ssessments and Diagnostic Tools. Get started today. call: businessdevelopment@ncfe.org.uk visit: ncfe.org.uk 22

26 Business dministration and Management Higher Level Studies Level 3 ward and Extended ward in Higher Level Studies WRD: 601/7789/5 EXTENDED WRD: 601/7788/3 Hours (GLH): WRD: 30 EXTENDED WRD: 60 Total Qualification Time (TQT): WRD: 45 EXTENDED WRD: 90 LR UCS im Reference: WRD: EXTENDED WRD: 601/7788/3 WRD: EXTENDED WRD: N/ Digital Promotion Level 2 ward and Certificate in Digital Promotion for Business WRD: 601/6671/X CERTIFICTE: 601/6673/3 LR Hours (GLH): WRD: 50 CERTIFICTE: 150 Total Qualification Time (TQT): WRD: 75 CERTIFICTE: 225 im Reference: WRD: CERTIFICTE: 601/6673/3 N/ 23

27 Business dministration and Management Developing Business Growth in an SME Level 3 ward and Certificate in Developing Business Growth in a Small to Medium Enterprise WRD: 603/09/3 CERTIFICTE: 603/0913/1 Hours (GLH): WRD: 30 CERTIFICTE: 100 Total Qualification Time (TQT): WRD: 45 CERTIFICTE: 0 im Reference: WRD: 603/09/3 CERTIFICTE: 603/0913/1 N/ Entry Level ward in Developing Enterprise Skills (Entry 3) Level 1 ward in Investigating Enterprise Skills Level 1 ward in Developing Enterprise Skills Level 2 ward in Investigating Enterprise Skills Level 2 Certificate in Developing Enterprise Skills 24

28 NCFE Q6 Quorum Business Park Benton Lane Newcastle upon Tyne NE12 8BT Call: * Visit: ncfe.org.uk *To continue our levels of customer service, telephone calls may be recorded.