C e r t i f i c a t i o n C e n t r a l Registering for the CHAA & CHAM Examinations: A Step-by-Step Guide

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1 C e r t i f i c a t i o n C e n t r a l Registering for the CHAA & CHAM Examinations: A Step-by-Step Guide Presented by: Elizabeth Reason, CHAM

2 Welcome to NAHAM s C e r t i f i c a t i o n C e n t r a l! Whether you are registering for the first time or are a returning participant, thank you for your interest in our professional credential program.... Before you register for any examination administration period, PLEASE REMEMBER: it is the responsibility of the applicant to read the entire Candidate Guide to Certification before submitting their application.

3 Quick Reminders Please read the following carefully It is the responsibility of the candidate to know all deadlines associated with the certification process. Late registrations are not accepted. Your examination date may be any day during one of the four examination administration periods of January, April, July and October. NAHAM does not offer specific testing dates within the examination periods; it is a date chosen by you and your proctor. It is the responsibility of the candidate to identify and confirm a qualified proctor. NAHAM does not arrange proctors for examination candidates. Contact your Regional Delegate if you can't identify a proctor. NAHAM offers the paper/pencil examination only at our Annual Educational Conference and for those qualifying under ADA. It is the responsibility of the certificant to understand the requirements associated with the maintenance of their credential as well as the applicable deadlines in order to keep their certification active. Holding the CHAM or CHAA credential does not convey membership in NAHAM. We invite nonmember certificants to learn more about Active and Associate membership in NAHAM by clicking here.

4 Registering for the Exam

5 On your first visit to Certification Central, you will be prompted to create a username and password. (Note: If you are already a NAHAM member, use your NAHAM log-in to sign into Certification Central as well). You will use your log-in credentials each time you do anything with your certification, as it logs you into your personal dashboard. After logging in, your dashboard will appear: First time? Log in here

6 Navigating your Home Page You are able to edit your personal information at any time by logging in to your dashboard. Start application here

7 Choose an examination If you are planning to take both examinations during the same administration period, you will need to complete and submit two separate applications. Choose an exam here

8 Your examination administration period, application type, fee and due date will then appear on for you to confirm.

9 Your Application Dashboard Your dashboard is the hub of your personal certification central. Using your personal dashboard, you can: - Chat directly with a NAHAM representative - View your application status - Make a payment - See all previous communications and applications you have with NAHAM - Review previous tests dates and scores - Maintain Certification

10 Your Application Dashboard Application status

11 Filling out your application For the next two pages (and in order for you to fully submit your application), you will need to provide us your proctor s contact information, be able to answer yes to all examination eligibility requirements and submit full payment. If you are unsure of your proctor information, you may log in at another time to complete the application as long as it is before the examination administration period s application submission deadline.

12 Proctor Information Page

13 If you are unable to answer yes to all of these questions, you will not qualify to take the examination (with the exception of community colleges with tracks directly into the Patient Access field).

14 Forms of Payment

15 Instant Payment To complete your application, you may submit application fee by electronic check or credit card. Discount voucher codes are given to re-take candidates only. They will be ed out once the examination window is complete

16 Check Payment Paying by check has never been easier; simply print your invoice and mail to NAHAM with your payment. Once payment is received your study guide will available via your dashboard inbox!

17 Questions? Comments? Thank you for viewing our tutorial on our new Certification Central! We hope that you found this a helpful navigation tool through NAHAM s new and personalized certification process. If at any point you have questions regarding your eligibility, payment or proctor, you may contact NAHAM using the icons located at the bottom of each screen. We also welcome any feedback on your personalized certification experience! As always, please feel free to contact us at (202) or info@naham.org