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1 WPS Manageability Sales Web-Based Training for SELECT Certification 1 Copyright 2013 FUJITSU
2 Manageability DeskView Management Solution 2 Copyright 2013 FUJITSU
3 Manageability Yesterday My display settings are suddenly wrong! I see, I am going to come now! 3 Copyright 2013 FUJITSU
4 Manageability Yesterday Problem solved. Thank you! Back at desk! 4 Copyright 2013 FUJITSU
5 Manageability Yesterday Inventory of my PC! Got the message. I am going to come now! 5 Copyright 2013 FUJITSU
6 Manageability Yesterday Problem solved. Thank you! Back at desk! 6 Copyright 2013 FUJITSU
7 Manageability Yesterday Please, I need a BIOS update! Got the message. I am going to come now! 7 Copyright 2013 FUJITSU
8 Manageability Yesterday Problem solved. Thank you! Back at desk! 8 Copyright 2013 FUJITSU
9 Manageability Today I forgot my password! My display settings are wrong! I need a PC inventory! I need a BIOS update! 9 Copyright 2013 FUJITSU
10 Manageability Today DeskView Message DeskView Message User display settings are wrong! Wrong BIOS user password! DeskView Message Inventory DeskView needed! Message BIOS update needed! 10 Copyright 2013 FUJITSU
11 DeskView Admin 1. Manageability Solution 11
12 DeskView Admin Features DeskView Admin is your manageability tool to administrate your Fujitsu client infrastructure These tools can be easily integrated in your existing software management system DeskView Admin helps you to lower the TCO of your clients 12
13 DeskView Admin - Overview DeskView Admin Integration ManageNow based on CA technology Symantec SMP incl. Intel vpro support Microsoft SCCM incl. Intel vpro support DeskCenter Command Line Individual DeskView Client Central Client Management Tool DeskView Client Instant Tools Autonomous local tools 13
14 DeskView Admin The DeskView Admin management BIOS Display Inventory Power Security Alarm Driver 14
15 DeskView Admin BIOS Management (Update & Archive) BIOS Management (Update & Archive) Archives and updates BIOS whilst the system is running for uninterrupted working Change CMOS settings without a complete BIOS update BIOS versions can be distributed in the network without any user intervention BIOS Management Bios Management (Update & Archive) provides you with an easy way of updating BIOS remotely. 15
16 DeskView Admin Bios Management (Settings) BIOS Management (Settings) Change BIOS password to increase security: new BIOS passwords can be entered or existing passwords can be changed and deployed to a single or a collection of clients in the network Enable / Disable interfaces, e.g. WLAN, Bluetooth, USB, etc. Configure 0-Watt settings (on / off / scheduled) to save energy Select boot settings of clients in the network BIOS Management With BIOS Management (settings) you can change the CMOS settings of your systems remotely. 16
17 DeskView Admin Inventory Management Inventory Management Extends the information from the WMI protocol Allows the administrator to get detailed system-related data. Results are displayed in the console Inventory Management Inventory Management provides you with most important inventory values of your system including general system, technical, software and network information 17
18 DeskView Admin Alarm Management Alarm Management Displays notifications and allows the user to configure alerts to prevent system failures, for example: Monitor the status of the hard disk drive and issue a warning if specific limit values are violated, this allows for it to be changed before it actually malfunctions (S.M.A.R.T:.) Check whether the cover was opened or is presently open (if computer is equipped with a sensor for cover opening) New notifications can be displayed in a popup window, forwarded by , stored in the Windows event log or in a log file Administrator is always informed about client s critical status Alarm Management Alarm Management sends you reports on any changes regarding the system state and health of your PC. 18
19 DeskView Admin Driver Management Driver Management Fully automatic installation of drivers Detailed system information and driver status at a glance, e.g. driver version and date Easy to use and simple handling Select between automatic and manual update Driver Management Driver Management automatically updates drivers in your network. 19
20 DeskView Admin Display Management Display Management Read and expose display inventory data, e.g. manufacturer, model, serial number (via DDC). Allows the user to remotely configure display settings, such as brightness and on-screen display to save energy Display Management Display Management provides detailed information about the displays and helps save energy. 20
21 DeskView Admin Consulting - Offer Consulting Services Fujitsu best-practice sharing Analysis of existing infrastructure at customer Solution design Software customization Onsite Services Integration of DeskView Admin in existing client management solution Integration of specific DeskView client functions, e.g. BIOS Management, Alarm Management Support of all Enterprise Management Systems that include software deployment Training Courses Training courses for IT employees and administrators 21
22 DeskView Admin Consulting - Offer Defined offerings for DeskView Admin Workshop Basic DeskView Workshop Concentrates only on BIOS Management Every Enterprise Management System with software deployment is supported Driver Updates with DeskView Workshop Concentrates only on Driver Management. Every Enterprise Management System with software deployment is supported Includes the tool DeskUpdate Driver Manager DeskView Admin Training in Augsburg Please contact your sales representative or partner 22
23 Information Further Information Technical questions Web Feature Finder Training fb.html 23
24 Out-of-Band Management with iamt Manageability Solution 24
25 Out-of-Band versus In-Band In-Band OS is running System is in ACPI state S0 SW-based management agent is available Out-of-Band System is plugged in, but not actively running (ACPI State S3-S5) OS is not running (OS load failure or blue screen) SW-based management agent is not available Standard communication channel is broken i In-Band, a client system can be managed via Enterprise Management Solutions (EMS), e.g. Symantec / DeskView, MS SCCM/SCE, CA i Out-of-Band, a different communication channel / a different technology, e.g. Intel vpro /iamt, DMTF DASH, is necessary 25
26 Important Features of iamt Real-time inventory The basic hardware inventory data is available in various system states. This includes information relating to the mainboard, processor, memory and installed hard disks and optical drives Remote on/off Working from the administrator console, the iamt client can be started or stopped, or a stop/start cycle can be performed, even if the operating system is no longer responding. IDE Redirection (IDER) IDER technology allows the IDE drives (floppy, CD, DVD and ISO image) to be "mirrored" on the iamt client. The iamt client sees these drives as local drives. 26 Copyright 2013 FUJITSU
27 Important Features of iamt Serial over LAN In order to change BIOS settings, an administrator console can take over the screen and keyboard of the iamt client during the boot-up process (ANSI terminal, text mode only). KVM KVM allows remote access to the computer via mouse and keyboard including during the boot process, even if the system is in an undefined state. The screen content of the remotely controlled computer is displayed. 27 Copyright 2013 FUJITSU
28 Out-of-Band ESPRIMO with ESPRIMO E/P420 E/P/Q520 E/P/C720 E/P/Q920 Core i5, i7 no iamt, ISM iamt8, vpro Pentium, Core i3 no iamt, ISM iamt, ISM Celeron no no no No iamt, ISM iamt8, vpro No Out-of-Band Management (only In-Band Management) INTEL Standard Manageability basic Out-of-Band features like: real time inventory, remote on/off, serial over LAN, IDE redirection Best Out-of-Band features: ISM plus additional features like enhanced Remote KVM 28
29 29
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