The Users Manual of IP Phone

Transcription

1 The Users Manual of IP Phone

2 Specification Note In this manual, the mark indicates that the specification or feature described there may be not available yet and is reserved for the future. FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause interference to radio communications. This equipment as been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against radio interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at is own expense, will be required to take whatever measures are necessary to correct the interface. CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility, EN55022 class A for ITE and EN This meets the essential protection requirements of the European Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Copyright Notice Copyright, All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval system or translated in to any language or computer language, in any from or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Owner (The Company). The Company reserves the right to revise the publication and make changes from time to time in the contents hereof without obligation of this company to notify person of such revision or changes. The material contained herein is supplied without representation or warranty of any kind. The Company therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein. Trademarks Windows 98/2000/XT/NT, NetMeeting, Internet Explorer are registered trademarks of Microsoft Corporation. All company, brand and product names are trademarks or registered trademarks of their respective owners. Copyright, All rights reserved,

3 Table of Contents 1.Introduction Package Contents The Basic Application Concept Phone-to-Phone Direct Dial Phone-to-Gateway Direct Dial Phone-thru-Gatekeeper Dial Typical Application in Enterprise Office Advanced Application in Enterprise Office The Appearance of Product The Features and Specifications Features of Product Specifications of Product Software Specifications Hardware Specifications Installation How to Verify/Check if IP Phone Works Initially How to Place a Simple Call IP Phone To IP Phone Call PC To IP Phone Call How To Connect The IP Phone To Office LAN How to Place A Call Directly to A Gateway How to Register A IP Phone To A Gatekeeper How to Call to Remote Points The Definitions of Parts The Definition of Keys The Definition of LED Status The Definition of Programmable Features The Setting With Menus Turn On the Phone Copyright, All rights reserved, 2003.

4 7.2. Menus Operation The Operation of Product Introduction and Basic Phone Setting To Prepare Typical IP Phones Connecting To The Gatekeeper Before Operation The Basic Operation With The IP Phone The Operation With Fixed Function Keys The Operation With Programmable Feature Buttons...58 Appendix A World GMT Time Zone Table...62 Copyright, All rights reserved,

5 Chapter 1 1. Introduction This IP Phone (Internet Protocol Telephone) is a desktop network telephone that can act like a traditional telephone and deliver good quality voice. Basically, it will be connected to the LAN network of enterprise as an office basic VoIP (Voice over Internet Protocol) phone. Besides, it also can be connected to broadband access devices (like XDSL/Cable Modem) for SOHO and residential users. A VoIP phone can transfer and receive voice in packet type via IP network instead of traditional PSTN network. Besides, VoIP calls can go thru existing global Internet to an endpoint anywhere around the world without paying any charge to the telephony company. So, it becomes more popular and convenient for toll call application. H.323, SIP, MGCP, and Megaco are four major types of VoIP protocol. And H.323 is the most popular and well-proven protocol in global enterprise VoIP and multi-media networking communications. The IP phone introduced in this manual is a H.323 protocol based product. So, all protocols and applications illustrated in this manual will be limited to the scope of H.323 technologies. 1.1 Package Contents At first, we are thankful very much to you for using our IP Phone product. Upon opening the package, you may find the following items. Be sure that no damage is found on these items and the plug specification of Power adaptor meets the standard of your country. If you found any problem with them, please contact the supplier or distributor for assistance. 1. The main unit 2. Handset 3. Wall-mounting kit 4. Power adapter 5. Quick guide 6. CD: Containing Manuals and Firmware upgrade tool 7. Warranty Card The main unit Handset Wall-mounting kit Power adapter Copyright, All rights reserved, 2003.

6 Chapter 2 2. The Basic Application Concept This IP phone supports 3 ways of calling method as described below. 2.1 Phone-to-Phone Direct Dial This is peer-to-peer dialing method. You can place a VoIP call to a remote IP phone with dialing its IP address directly via keypad. No Gatekeeper or IP-enabled PBX will be involved here. But, be sure that the calling and the called remote IP phones must have fixed real IP addresses. (Please refer to Fig. 2.1 for this call way K). 2.2 Phone-to-Gateway Direct Dial This is one-to-group dialing method. You can place a VoIP call to a remote analog phone with dialing its Extension phone number directly via keypad. The remote analog phone shall be connected directly to a VoIP Gateway or can be recognized by the Gateway device, such like an Extension line of traditional PBX system. No Gatekeeper or IPenabled PBX will be involved here. But, be sure that both the IP phone and the called VoIP Gateway have fixed real IP addresses. (Please refer to Fig. 2.1 for this call way L). Figure 2.1. The Calling Ways of Phone-to-Phone and Phone-to-Gateway 2.3 Phone-thru-Gatekeeper Dial This is the most common dialing method. You can place a VoIP call to any IP phone(s) or even analog phones with dialing its Extension phone number directly via keypad. A Gatekeeper or IP-enabled PBX system will be involved for the centrally control Copyright, All rights reserved,

7 of all call activities, like a traditional way. In this case, the IP phone doesn t need a fixed real IP address. Enterprise internal DHCP server can automatically assign a virtual IP address to it. But, the Gatekeeper must have a fixed real IP address anyway. This way allows IP phone to IP phone call, IP-phone to Gateway s phone call, and IP-phone to PBX s phone call. (Please refer to Fig. 2.2 for this call way M). Figure 2.2. The Calling Way of Phone-thru-Gatekeeper 2.4 Typical Application in Enterprise Office Figure 2.3.illustrates typical network architecture of office VoIP system. The IPenabled PBX system is equipped with VoIP Gateway module(s) and associated with a Gatekeeper. As usually, it supports internal extension lines to traditional analog phones and external trunks to the PSTN telephone network. At the same time, it may be equipped with a Voice Mail System (VMS) for message recording service. And the Gatekeeper server will act as a call manager to control the routes of VoIP calls. Therefore, all users can take the advantages of IP-enabled PBX features as well as VoIP s benefits. Figure 2.3: The Network Architecture of Office VoIP System Copyright, All rights reserved, 2003.

8 With an additional PC-uplink port, user also can connect notebook or PC to the phone. It will keep voice quality of VoIP calls as usually. If you are an Enterprise user, your IP phone is suggested to be properly preconfigured by your Administrator (or the supplier) at first. Thus, you can connect it to the Local Area Network (LAN) and register to your Gatekeeper or IP-enabled PBX system. Then, you will be easy with the use of this IP phone. If you are an Administrator or system installer, please read Administrator Guide at first in order to do necessary and detailed settings. 2.5 Advanced Application in Enterprise Office For the purpose of management, some enterprises would utilize Intranet /Internet Servers to improve administration capabilities. The following Figure 2.4 shows that some kinds of server are often involved with the operation of VoIP communications. This approach is becoming popular today in modern office and can improve the productivity and efficiency of management. Figure 2.4. The Advanced System Architecture For VoIP Application Basically, this IP phone supports cooperation with some servers, such like DHCP server, FTP server, SNTP server, Alternative Gatekeeper server and so on. The last three servers are usually found in the public domain. Different server can offer different function. However, NOT each server is essential. But they are useful for administrator in management. Regarding the function and protocol of each server, the following table will give you clear idea for understanding their application. Copyright, All rights reserved,

9 Table 2.1. The Relative Servers Used For Administration Server Name Description of Server Function PC runs browser to To do Web-based Management with IP phone access IP phone s Web page. WWW (Web) IP Phone can download the new firmware from Web Server server. (reserved feature ) H.323 Gatekeeper User can register the IP phone to the Gatekeeper as an Server extension line. H.323 Alternative IP phone will register to the Alternative Gatekeeper Gatekeeper Server once if the Gatekeeper is crashed. If the Gatekeeper (AGK) tells it the IP address of AGK. DHCP Server DNS Server SNTP Server FTP Server IP Phone will get an IP address from DHCP server With the help of DNS server, IP phone uses the domain name to discover the IP address of Gatekeeper for registration. (reserved feature ) IP phone can contact to SNTP server and adjust the system time according to the time zone setting. IP phone can download the new firmware from FTP server. It is an optional item. (reserved feature ) Copyright, All rights reserved, 2003.

10 Chapter 3 3. The Appearance of Product The Figure 3.1 illustrates the top view of the IP phone. With the point number, you can find its name and simple description of the part in the following table.. Figure 3.1. The Panel of The IP Phone Table 3.1 The Name & Description of Parts on The IP Phone Part # Feature Description 0 Main unit The IP Phone main unit 1 Handset For placing/receiving calls or retrieving voice message. 2 Handset detachable cable For connecting the main unit with the handset Copyright, All rights reserved,

11 3 LCD Screen The LCD Screen is for displaying your settings, phone number, call status and so forth. 4 [MENUS] Menus key, to enter the Menus mode for configuration purpose. 5 Soft key F1, or [ ] One of soft key: used for item selection on the screen. Can be used as shift control key for Backward search or used as (volume) Decrease control key. 6 Soft key F2, or [ ] One of soft key, used for item selection on the screen. Can be used as Enter /Confirm control key. 7 Soft key F3, or [ ] One of soft key, used for item selection on the screen. Can be used as shift control key for Forward search or used as (volume) Increase control key. 8 [CANCEL] To quit from the current page and go back to the upper page without changing the settings. Paper label for user to write down Hot Dial number or Programmable Feature name 9 Hot/Programmable Memory label 10 [P1] Programmable Feature Button #1, called P1. Default is set to Hot Speed Dial key [P2] Programmable Feature Button #1, called P2. Default is set to Hot Speed Dial key [P3] Programmable Feature Button #1, called P3. Default is set to Hot Speed Dial key [P4] Programmable Feature Button #1, called P4. Default is set to Hot Speed Dial key [P5] Programmable Feature Button #1, called P5. Default is set to Hot Speed Dial key [MUTE] To mute the current call on or off. 16 [REDIAL] To redial the last number. 17 [XFR/CNF] To transfer a line or to drop multiple lines into a Conference party. 18 [MSG] Message Retrieval key to access to the Voice Mail System of Gatekeeper (or IP-enabled PBX). 19 [HOLD] To hold on the current call and get another new call. 20 MSG / LINE LED to indicate status of message waiting that the Gatekeeper notified. 21 [SPKR] To activate the hand-free call with Speakerphone 22 SPKR LED to indicate the Line 1 status. The Phone sheet paper can be pulled out and written down your 10 sets of Speed dial numbers for remember. 23 Speed Dial Memory Phone Sheet 24 [1],..[9], [*],[0],[#] The numeric dialing pad for dialing number. 25 Microphone Hole A small hole for Microphone input Copyright, All rights reserved, 2003.

12 Chapter 4 4. The Features and Specifications With highly integrated chip and sophisticated design, this IP phone offers a variety of features. And it can provide high performance and reliable VoIP communication for the user. The key features are list as follows. For detailed description of them, please refer to the next session of product specifications. 4.1 Features of Product Provides LCD screen with 32 characters Provides 28 keys Keypad Provides 2 LED indicators for call status and message waiting Provides dual 10/100Mbps Fast Ethernet ports for LAN and PC Supports voice priority function on built-in Ethernet switch Supports ITU-T H.323 V4 standard of VoIP communications Supports two-line access call services Supports H.450 Call Hold Supports Gatekeeper Logon/Logoff function Supports Alternative Gatekeeper function Supports Phone-to-phone and Phone-to-Gateway direct calls Compliant with MS NetMeeting and most H.323 devices G.711 a-law/ µ-law audio basic Codec provided. Optional and auto-switch support for G.729 group (G.729, G.729A, G.729B, G.729AB) or G group (5.3k / 6.4k). VAD and AGC supported G ms Line Acoustic Echo Cancellation Jitter Buffering supported Side tone and good voice quality supported Envelope sending supported for dialing digits Local Dial, Local Ring, Ring back, and Busy tones supported On-hook dialing supported Out-band DTMF tone generation supported Up to 10 sets Programmable ringer tone for selection ( reserved) Supports 5 Hot Speed Dial numbers Supports up to 10 sets of Speed Dial numbers Supports last number redial. Supports up to 5 sets of Abbreviated dial number in max. Support 5 programmable buttons for call features Supports Soft lock and Pin protection function Supports convenient system booting methods Copyright, All rights reserved,

13 Support Call record for 10 sets outgoing and 10 sets answered calls Support a Phone book with 112 sets of phone number Supports local configuration with Keypad and LCD display Supports DHCP client function Supports Web browser-based management supported Support FTP server download ( reserved) Supports IP phone Tool upload function Supports SNTP to synchronize network clock Support PPPoE protocol to connected to ADSL/XDSL/Cable modem for dial-up users. Supports Telnet server for configuration and status monitoring Supports NAT port mapping method to emulate virtual H.323 proxy function. Supports local and remote warm boot function Supports NAT-reversal proprietary function for a special Gatekeeper( reserved) 4.2 Specifications of Product Software Specifications Protocols supported: - H.323, H.245, H.235, H.225, Q.931, RAS, - TCP/IP, UDP, RTP, RTCP - DHCP client (for getting a assigned IP address) - NAT/PAT and H.323 Proxy - SNTP client (for retrieving network time) - Web Http Server (Web-based management for Administrator) - FTP client (for download) - Telnet Server (for Administrator management) - Ethernet IEEE (10 Base-T), IEEE 802.3u (100Base-TX), - PPPoE H.323: Compliant with ITU-T H.323 V4 standards - Support H.225 protocol standard - Support H.235 protocol standard - Support H.245 protocol standard H.245: Compliant with ITU-T H.245 standards: - Slow start mode - Fast start connection mode - With Tunneling mode Special dialing methods: - Sending methods: Envelope sending - Supports on-hook dialing (Speakerphone) function - Redial key for last dialed number - Speed dial keys up to 10 sets - IP address direct dial (if not using Gatekeeper) Copyright, All rights reserved, 2003.

14 Calling ways: - Phone-to-Phone IP address dialing with IP address - Phone-to-Gateway-to-Phone direct dialing with E.164 number - Phone-thru-Gatekeeper indirect dialing with E.164 number H.450 Supplementary Call Services: - 2 Line service with old key control - H Call Hold Message Waiting: ( reserved) - Supports message display LED (MSG /LINE) on phone. - Provides [MSG] retrieval key to access message (may need the help of IPenable PBX or PBX). Voice Handling: - G K voice Codec as default setting. - Manual selection of G.711 a/µ law, G.729, G.729A, G.729B, G.729AB, or G.711 a/µ law, G K, G K Codec. - Auto-switching between G.711 group and G group. - Supports VAD (Voice Auto Detection) and AGC (Automatic Gain Control) - Support G.165 line Echo Cancellation (AEC). - Adaptive Jitter Buffering function supported. - Volume and Gain control of Handset, Speaker and Microphone. Tone Function: - Out-band DTMF tone generation. - Local tone support (Dial, Ring, Ring back, and Busy) - Up to 10 different sets Programmable tone ringer function ( reserved) Gatekeeper Support: - Can be Log-on/Log-off dynamically - Log-on can be enabled/disable by Administrator - Alternative Gatekeeper supported for service back-up Gatekeeper Discoverable way: - By Manually setting System Date & Time supported: - SNTP client function - Automatically re-adjust to the standard time every midnight Supports Convenient system booting methods - Support local and remote warm boot functions - Can be done from Menus or Web-page Web-based management support: - Basic Web server built-in - Support password control and change capability - Most parameters can be configured thru browser easily Copyright, All rights reserved,

15 - Phone book can be easily maintained thru browser. Upgrade firmware supported: - Supports user to initiate download thru Menus on phone ( reserved) - From FTP sever to download firmware( reserved) - Allows user to check firmware version in the phone. - From PC to Upload firmware to the phone thru IP Phone Tool. Different servers support: - Able to download from FTP server ( reserved) - Able to get standard network time from SNTP server - Able to get IP address from DHCP server - Able to register to Gatekeeper/Alternative GK Server Administrator tool support: - Supports Telnet server function - Supports IP Phone Tool for collecting debug message Support NAT and virtual IP: - Support built-in virtual H.323 Proxy function - Allowed to set a NAT port mapping for virtual IP issue. Broadband Dial-up Connection: - Support PPPoE, User account and password for dial-up service - Can be connected with ADSL/XDSL/Cable modem/router for application Hardware Specifications Main Unit: - Dimension: 170 * 190 * 46 (mm) - Plastic material: ABS type and anti-fire - Key definition (28-Key Keypad) Detachable Handset: - Connects with the main unit with a 4P4C Phone Jack - Plastic material: ABS type and anti-fire LAN and PC up-link Ports: - Supports 2 ports Ethernet switch - 2 standard RJ-45 connectors - IEEE BaseT / 802.3u 100BaseTx compliant - Supports voice priority function on the Ethernet Switch - Auto-negotiation with link speed and full/half duplex mode - Auto MDI/MDIX for both downlink and uplink auto-swapping - 2 LED indicators for monitoring network link and activities LED Indicators for phone operation: - 2 dual-color LED indicators supported - One [SPKR] for Line 1 status - One [MSG / LINE] for Line 2, Message Waiting indication and Download Copyright, All rights reserved, 2003.

16 LCD Screen: - Dot matrix 16 characters by 2 lines (total 32 characters) - To support Menus operation Keypad: - Support 28 keys - 3 soft keys and 5 programmable buttons Power supply: - 5VDC 850mA linear power adapter - With 5 types of different country /area for option. Wall-mounting accessory: - Can be used as a stand of the phone. - Can be used to mount the phone on the wall (screws provided) - Plastic material: ABS type and anti-fire Copyright, All rights reserved,

17 Chapter 5 5. Installation Before the installation, please attach the Handset to the main unit of IP phone. 5.1 How to Verify/Check if IP Phone Works Initially Step 1: Plug the power cord to the rear panel of IP Phone as shown below. Then plug the power adapter to the wall socket. On the LCD screen, you will see that the phone is Booting. [NOTE]: During booting the IP phone, MSG/LINE LED will go red steady. So, please don t interrupt the booting until it gets ready. Then do the following steps. Figure 5.1. Install the IP phone With Power Adaptor Step 2: Check if the IP phone works by lifting up the handset. If there is a dialing tone, then dial several numbers to see whether the LCD screen is also displaying the dialed numbers or not. If it works, basically the IP phone is fine. Besides, you may do the above step be pressing the [SPKR] button. When this key is activated, the [SPKR] LED shall go red steady and dial tone will be given, too. 5.2 How to Place a Simple Call If this IP phone has already been checked and preset well by your Administrator, you just follow his/her instruction and may skip this Chapter. If the IP phone is not yet configured, you may try the following Installation and testing. For Administrator, please read the Administrator Guide completely before you starts the presetting for all IP phones. There are several settings that need your understanding before you start to place a simple call. Basically, the factory default settings of the phone are listed as follows: (Be sure that it has not preset by your Administrator yet) (1) DHCP is Disabled. (2) The default IP address of each IP phone is Copyright, All rights reserved, 2003.

18 (3) The IP address of Gatekeeper is null. The Gateway is null, too. That means no phone number is preset. (4) No Demand to log on Gatekeeper. (5) The default Codec is G (6) No server is assumed, including DHCP, DNS, TFTP, Web download, STNP, or others IP Phone To IP Phone Call Step 1: Now, if you have two identical IP Phones, please connect them together with a regular (not cross-over) Ethernet Cable as shown in Figure 5.2. Remember to plug the power adapters to the city power Figure 5.2. To Connect Two IP Phones together For Testing Step 2:Please choice one IP Phone, press the [MENUS] key and then reach to [IP] Address setting page. Set its IP address to [ ] (or any other one before [ ]. Then save the setting and reboot the phone to ready state. Step 3: Now, you can use keypad to directly dial the IP address of the other phone, like: On IP phone [ ]: dial 192*168*1*11#, or On IP phone [ ]: dial 192*168*1*10#. When the called phone is ringing, you may pick up the handset to answer the phone. [Remarks] With this IP address direct dialing method, you may dial to any IP phone which have already known real public IP address. For both the calling and the called IP phones, they shall have a real public IP address respectively. If the called party is not using a real fixed IP address, you have to check him to know its currently dynamic IP address before dialing PC To IP Phone Call It is not necessary to use a PC for testing the IP phone. So, you may skip this step. But, if you just have only one IP phone, it is a good way for you to try testing a simple VoIP call. The most popular software, Microsoft s NetMeeting will be utilized as a soft Copyright, All rights reserved,

19 IP phone in the following steps. It supports H.323 VoIP protocol as well as can Logon to Gatekeeper or Gateway. If you have not installed NetMeeting yet in PC, please search Internet or Microsoft s Web site to download it at first. Step 1: Please connect the Administrator PC to an IP phone with an Ethernet cable as shown in Figure Figure 5.3 To Connect A IP phone to a PC For Call Testing Step 2: In PC side, please enter to DOS mode and execute ipconfig command. This command will tell what current IP address you are using. In the following case, the PC s IP address is Figure 5.4. To Check The IP address of PC Step 3: If the above IP address of PC is not within [ ] to [ ], you shall set the IP address of IP phone to any one that falls in the same subnet range of the PC, but the IP shall be different from that of PC. Therefore, please Press [MENUS] key on the IP phone and find [IP] address setting selection. Then set the IP address of this phone to [ ] (or any others, from to , except ). Then save the setting to the phone and reboot it to ready mode. Step 4: In PC s DOS mode try with ping command. If the IP phone replies well, it means the TCP/IP connection between PC and the IP Phone is good. Where is the new IP address configured for the IP phone. Please refer to Figure Copyright, All rights reserved, 2003.

20 Figure 5.5. To Check The Connection Between IP Phone And PC Step 5: Please prepare a Speaker and a Microphone for your PC firstly. Now, you may start to run NetMeeting on the Administrator PC. (as shown in the Figure 5.6).Then pull down Tools dialog and select Options item. Copyright, All rights reserved,

21 Figure 5.6. To Run NetMeeting On Administrator s PC Step 6: With Options dialog, please select Advanced Calling to find Gatekeeper setting and Gateway setting page. Please un-select (Disable) these two settings and confirmed them with OK.(see Figure 5.7) Figure 5.7. To Disable Gatekeeper And Gateway in NetMeeting Copyright, All rights reserved, 2003.

22 Step 7: Then in the first page of NetMeeting software, now you may enter the IP phone address of IP phone [ ] and press the Call button aside. NetMeeting will immediately prompts a dialing message for waiting. When the phone is ringing, you may answer it. This is a VoIP call from PC to IP phone. On the contrary, you may dial [ ] to place a call to PC s NetMeeting. Figure 5.8 To Place A Call From PC to The IP Phone How To Connect The IP Phone To Office LAN After the above trail, you can make sure that your IP phone works normally. Now, you can prepare to connect the IP phone to the office LAN for group operation. If your Administrator didn t properly configure the phone for you, please read Chapter 8 for necessary settings for the IP phone. If, it has been well configured, just execute the following steps to install it. Step 1: Please connect your notebook or PC (if any) to IP phone at PC RJ-45 port with an Ethernet cable. Then connect your IP phone to the Ethernet Hub with another Ethernet cable. Besides, Administrator needs to connect the Ethernet Hub to Office LAN in order to connect all IP phone users to office VoIP communication environment. Remember to plug the power adapter to the wall and hang on the handset correctly. (Please refer to Figure 5.9.) Copyright, All rights reserved,

23 Figure 5.9 To Connect IP phones to The Office VoIP Network Step 2: When the user s NB (or PC) is connected to the IP phone, please check if the lower Link/Activity LED beside the RJ-45 PC port is lit or not. Moreover, when the IP phone is connected to the Ethernet Hub, please check if the upper Link/Activity LED beside the RJ-45 PC port is lit or not. Step 3: If the IP phone has been well configured by the Administrator already, and the VoIP Gatekeeper is active and ready for logon. Then, you can follow the instructions of Administrator to Logon your phone to the Gatekeeper as an on-line phone. Thus, all other users can call you thru the Gatekeeper any time, whatever where they are How to Place A Call Directly to A Gateway Now, we would like to test a second call method with a VoIP Gateway. Please prepare a VoUP Gateway with (at least one FXS port). And connect analog phone(s) to the FXS port(s) of VoIP Gateway. Within your private LAN, you may assign fixed virtual IP address to IP phones (say, and respectively). At the same time, assign another IP address to VoIP Gateway (say, ). Besides, you have to configure your Gateway properly. Assign a extension phone number to the test analog phone(s) (say extension number 800, or to 804 individually). Now, please with [Menus] setting method of the IP phone, please perform the following configuration and testing of calls. Step 1: When the IP phone is in ready mode, press [Menus] key to enter setting mode. Then press [ ] key to search [Admin] selection and press [8] key to enter the administration mode. Step 2: Please enter the Password carefully and press [8] to get in. (Please check with your administrator or the Administrator Guide key to learn the default Password of the IP hone. After getting in, please press [ ] key to search [TCPIP] selection then [IP] sub-selection and press [8] key to enter to the IP address modification page. Step 3: Please change the current IP address (default is ) to a new one Then press [8] to confirm and get out of this selection Copyright, All rights reserved, 2003.

24 Step 4: Please in [Admin] selection, find H232 sub-selection and press [8] to get in. Now, with the first [GK], press disable [Gatekeeper] at first. Then enter to [Gateway] sub-selection to set Gateway IP address as Then press [8] to confirm and get out of this selection. Step 5: Now, press [Cancel] to get out to Menu settings Save page. Please select [Save] and [Yes] to confirm save & reboot. Later, you will see the IP phone immediately reboots it and get to ready mode. Figure 5.10 To Connect IP phones To A VoIP Gateway Step 6: Now, we can start to test the calls. At first, we dial to the first extension phone attached to the VoIP Gateway. The phone#800 will ring and you may pick it up for conversation. Please: Dial : 800 Don t dial 192*168*5*10 or 192*168*5*10*800. It doesn t work. Step 7: Now, we can use another IP phone to place a call to Gateway s extension #4 by dialing 804. The dialing method is very simple and will be independent with IP phone address direct dial. Therefore, of course, you may simply dial to ring the IP phone 1 in this configuration. Step 8: For Analog phone to dial back to IP phone, you can dial the IP address of IP phone, such like 192*168*5*100 or 192*168*5*101. (Note: some commercial Gateways don t support IP address direct dial; so this maybe doesn t work). [Remarks] With this IP address direct dialing method, you may dial to any IP phone which has already known real public IP address. For both the calling IP phone and the called Gateway, they shall have a real public IP address respectively. If the called Gateway is not using a real fixed IP address, you have to check what Copyright, All rights reserved,

25 is its currently dynamic IP address before dialing. 5.4 How to Register A IP Phone To A Gatekeeper If you have no Administrator to help with the configuration and registration to the Gatekeeper or you are a technical staff just doing Gatekeeper registration test, please follow the following steps for testing. At first, you have to install a Gatekeeper that should completely support H.323 V2 or over standards. You may use a commercial one or download a test copy from the following site: There you can find the OpenH323 Gatekeeper - The GNU Gatekeeper that is free PC software for user to download for testing. And then build up your VoIP test system as shown in the following figure. You need to configure the Gatekeeper properly. And if you have a (FXS) Gateway, with it, you may bridge the VoIP network and PBX phone system together and configure it properly. At the same time, please register this Gateway to the Gatekeeper (Say its ID number: *10 that has been successfully registered to Gatekeeper.) Then configure two IP phones (Say its phone number 100 and 101 ) as the following steps. Step 1: Please use the PC s browser to view the web page of IP phone by key in: and respectively. Step 2: With the Web page, please configure the phone especially on these field marked with a circle. IP: , the other Subnet Mask: Proxy: Disable Use GK: Enable GK IP: ( or an outside GK) Phone number: 100, the other 101. Figure To build a VoIP Test Bed in Office Environment Copyright, All rights reserved, 2003.

26 Figure The Web Page of IP phone Step 3: Then press UPDATE button of the web page to reboot the phone. You will see Contacting GK message on the LCD display after booting. When Registration is successful, the IP phone will get into ready state. Step 4: Then you can place a call at phone #100 by pressing 101#. The phone #101 will ring. Then pick up the phone for conversation. Step 5: Also you can place a call at phone #100 by pressing *10. Few seconds later, a ring tone will be heard from Gateway. Then the Gateway will connect you to PBX phone system for extension dialing. Step 6: Of course, after proper setting, office extension phones can dial to the IP phone #100 or #101 thru the Gateway. The administrator may set 8 for VoIP calls and 9 or 0 for external PSTN calls. So, the analog phone can dial 8100 to ring phone # How to Call to Remote Points After the above local call tests, you may be eagerly to try a long VoIP call that really goes over the world wide Internet. The following procedures will offer reference for your trials. But, however, you have to prepare the remote testing environment by yourself. If you have no such equipments or broadband lines, you may try the following location that the supplier offers. But it is NOT trusted anyway. In the following figure, you can find a remote Gatekeeper, IP phone, Gateway, and an analog phone number under testing at the remote site. Before testing, please assure that Copyright, All rights reserved,

27 you can get two real public fixed IP addresses for your two IP phones. (say and ). Figure A Test With Remote Site The Gatekeeper, Gateway, IP phone and PBX system have been well configured for the tester. Suppose we have assigned an ID number *20 already for VoIP call to directly accessing to the internal extension phone number. Then configure two IP phones (Say its phone number 100XXX and 101XXX ) as the following steps. The XXX is a 3 digits and is up to your random choice. If you got a Gatekeeper Fail message as contacting Gatekeeper, please change it to another random number (Maybe it is used by another party already.) Step 1: Please use the PC s browser to view the web page of IP phone by key in: and respectively. Step 2: With the Web page, please configure the phone especially on these field marked with a circle. IP: , the other Subnet Mask: Proxy: Disable Use GK: Enable GK IP: or GW IP: Phone number: , the other (where 886 is XXX, a random number) Copyright, All rights reserved, 2003.

28 Step 3: Then press UPDATE button of the web page to reboot the phone. You will see Contacting GK message on the LCD display after booting. When Registration is successful, the IP phone will get into ready state. Step 4: Then you can place a call at phone # by pressing #. The phone # at remote site will ring. Then pick up the phone for conversation. Step 5: Also you can place a call at phone # by pressing 2005#. The phone #2005 at remote site will ring. Then somebody may pick up the phone for conversation with you. Step 6: Of course, you may please the remote people at IP Tel: 2005 to dial back to your IP phone # or # thru the Gatekeeper support. [Note]: The remote Gateway doesn t register to the Gatekeeper. Here we would like to test the direct call between IP phone and Gateway. (Because maybe you have no Gateway on hand, but you still utilize (your friend s) remote Gateway for a trail. Step 7: Please enter to the web page of IP phone again and disable the USE GK. Therefore, the Gatekeeper function is off and the Gateway connection function is on. Use GK = Disable. Proxy = Disable, however. Step 7: To call the remote analog phone, please press *20 at your IP phone end. Few seconds later, a connecting sound and dial tone will be heard from remote Gateway and PBX. Then you may dial the remote analog phone extension number Later it will ring and somebody may pick up the phone for conversation with you. Of course, you may dial directly by pressing * Copyright, All rights reserved,

29 For more trials or trails with different types of IP address (such like, dynamic real IP or virtual IP), or more complicated environment application, please read this manual, and administration guide and application reference book for learning more detailed information and setting skill, as well as the operational principles of the phone Copyright, All rights reserved, 2003.

30 Chapter 6 6. The Definitions of Parts 6.1 The Definition of Keys [MENUS] Press this key to enter Menus mode for configuring the IP Phone. Press this key again to Save and/or Exit from the Menus mode. [Soft keys] There are 3 soft keys with vertical lines connecting to the LCD screen. With these soft keys, user may select the desired corresponding item from which shows on the screen. For next group of selectable items, user may press the corresponding key of Next. [τ] [υ] These 2 keys are located inside the Soft key array. Inside Menus mode, they can be used to shift the cursor in LCD Screen or shift forward / backward to the next/upper page. Outside Menus mode, they can be used to adjust the volume of speakerphone or handset, when the phone is idle or under conversation. [ ] (Same with ENTER) This key is also located in soft key array. Press this key to Enter edit mode or Confirm the setting in current page. [CANCEL] Press this key to Cancel current setting(s) and go back to the upper page without change. [Hot Dial / Programmable buttons] There are 5 buttons located above the numeric keypad. Starting from the most left one, these buttons are referred to Key P1, Key P2, to Key P5 respectively. [MUTE] Basically, as default, these keys are set to one-touch Hot Speed Dial function. After setting the dialing numbers with Menus, user may place a Hot Speed Dial just pressing a button. The Administrator may change the Hot Speed Dial default to Programmable buttons. Thus, each button may be mapped to different function in feature list (Please refer to the section of Programmable Features). Hot Speed Dial is mutually exclusive to Programmable functions. Copyright, All rights reserved,

31 Press this key to mute the phone. (Music may be play backed to the calling party, depending on whether Mute Music is enabled or not.) When muted, the SPKR LED goes red flashing and Mute message is shown on the lower right corner of the LCD screen. [XFR / CNF] Press this key to Transfer the current call to another line and then disconnect from them. Besides, it can also be used to drop a line into a Conference. [Note] The Conference function will be available ONLY thru the support of IP-enabled PBX (or Gatekeeper). It means that voice mixing will be centrally implemented by IPenabled PBX or MCU. [HOLD] Press this key to Hold on the current call (line 1) and get a new dial tone. When held, the SPKR LED goes red flashing and Dial: message is shown on the screen. If the hold is pressed to a secondary call (line 2), the MSG / LINE LED goes green flashing and Line 1 message is shown on the screen. [SPKR] Press this key to enable or disable the Speakerphone function. When it is enabled, the SPKR LED goes red steadily. [REDIAL] Press this key to redial the last phone number dialed. [MSG] Press this key to retrieve the voice mailbox. When MSG / LINE LED is red flashing, the Message Waiting Indication is turned on. 6.2 The Definition of LED Status On the panel of phone, there are two LED indicators. One is associated with SPKR key (referred as LED1) and the other is marked MSG / LINE (referred as LED2). The first one LED is mainly for the status display of Line # 1. And the second LED is for the status display of Line # 2 and Message Waiting. The following table describes the detailed definition of LED status. LED Table 6.1. The Definitions Of LED Status RED Green Indicator Steady Flashing Steady Flashing MSG / LINE (LED2) SPKR (LED1) Downloading or Booting Handfree on, Line #1 is engaging Message Waiting Mute or Hold line #1 Line # 2 is engaging Call Forward is active Line #2 is held Incoming call ringing [Remark] Line #1 status is always shown on the SPKR LED while the Line #2 status is always displayed on the MSG / LINE LED. And when a line is held, the LED is Copyright, All rights reserved, 2003.

32 turned to flashing. When the line is resumed again, the LED will light steadily again. 6.3 The Definition of Programmable Features The programmable features can be enabled and mapped to the programmable feature buttons on the phone panel. The Administrator (or user) may configure these features via Menus, Web-management, Telnet, or Administrator tool. The following list shows basic programmable features for selection. (1) Speed Dial: (2) Abbreviated Dial: (3) Call Record: (4) Phone Book: A maximum of 10 sets of phone number can be associated as speed dial function. (But you may duplicate this feature to different programmable buttons and all of them will point to the same database.) After pressing the programmable button, a numeric key from [0], [1], [2],..., or [9] will be followed. When user press this Speed Dial feature button with a second number, the phone will automatically dial out the phone number that has preset in the phone. When pressing this programmable button, a string of presetting code will be dialed out. A maximum of 5 programmable buttons can be associated as this Abbreviated Dial function. In many applications, this feature is very useful for access the call services of PBX system. For instance, sending *40 codes to PBX may execute Call Waiting request to the called number. And sending *03#1 codes to PBX may turn on On-busy Call Forwarding function for the phone. Please consult to your Administrator about the functionalities of PBX and code convention of its call services. With this feature, user may review a group of last dialed numbers and a group of incoming (answered) calls, may dial the recorded phone number and may clean up the call records. For each group, a maximum of 10 sets of phone number is provided. When pressing this programmable button, the phone book is prompted to the Menus display. A maximum of 112 sets of phone number can be stored in the phone book. User may view, modify and delete the phone number (or IP address) and its associated Name. Besides, a clean up function is provided to delete phone numbers. (5) Call Forwarding/Diversion: Copyright, All rights reserved,

33 (6) Call Conferencing: (7) Lock the Phone: With this feature, the IP phone will execute the supplementary service of Call Forwarding defined in ITU-T H standards. Although it is a standard call service for H.323 protocol, Administrator may check to the Gatekeeper registered about whether this function has been equipped and enabled in the server or not. For this supplementary service, Administrator should check to the Gatekeeper registered about whether this function has been equipped and enabled in the server or not. Upon pressing this key, the phone will jump to the Lock setting page of Menus and stay in locked mode. And when a correct Pin number is typed, the phone will be unlocked and brought back to standby mode. During lock, no all applicable operations are stopped. (8) Gatekeeper Logon/Logoff: If the phone is registered to the Gatekeeper, upon pressing this key, the phone will jump to the Logoff page. If the key is pressed again, the phone will jump to the Logon page. When Logon is successful, the phone will enter into on-net connection mode so that any registered users can find and call him Copyright, All rights reserved, 2003.

34 Chapter 7 7. The Setting With Menus The Screen of LCD provides 2 lines information with a total of 32 characters for the operation of Menus. User and Administrator may use it to configure the IP phone. The following descriptions will guide you how to operate and configure the IP phone. 7.1 Turn On the Phone [Power on the phone] When the phone is powered on, the system will boot up and the following information will be displayed on the LCD screen. Index LCD Screen Description of Action Booting... The system will be initialized and MSG/LINE LED will go red steadily. And all setting in the Flash memory will be loaded. Contacting GK Phone: Failed xxxxxxxx MAY JAN WED FRI 12:29 00:00 Phone locked Pin: When Log-on Gatekeeper (Use GK) is enabled, during booting, the IP phone will try to register to the appointed Gatekeeper. Otherwise, no message is shown here. When the system gets ready, the Phone number will show up with the current Date,Day and time. If the internet connection is not yet ready, the phone cannot contact the SNTP (standard Network Time server). Therefore, a message will be displayed on the LCD and the default Date/Time is started. When the system gets ready, the Phone may show up Phone locked. All functions are stopped now. So, you are required to input correct Pin number in order to get in. The default Pin number is [Note]: If mass random keys were pressed on the IP phone, the lock is unchanged ut the LCD may display a mass, too. So, please press some [ ] keys: to get to the Pin input command mode. Then input your Pin for unlocking it. Copyright, All rights reserved,

35 [To Logon Gatekeeper] Before this, you have to make sure that Administrator has already built your account (phone number, name and even additional data) into the Account (billing) Server associated with Gatekeeper. And the account number and password has already been configured into your IP phone in advance. During Power-on or rebooting the phone, if Gatekeeper s IP address and Log GK Demand of the phone have already been set properly, the following Log on information will be prompted to the user after the system is initialized OK. Phone: xxxxxxxx MAY 23 FRI 12:29 Phone: xxxxxxxx Failed When the logon is successful, the Phone number will show up with the current Date and time. Now, you may call any other extension of Gatekeeper. If Logon failed, Failed will be displayed to the user. Please any key to skip this page Menus Operation User may press [Menus] key to enter Menus mode for configuration. Besides, after setting, user may press this key again to Save and/or Quit from the Menus. Index LCD Screen Description of Action 0 Press: Menu Settings: Save Quit Back 0.1 Press: Save & Reboot? Yes No 0.2 Press: Quit & No Save? Yes No Save: to Save all settings to Flash permanently and Re-Boot the phone directly. Quit: to abort the settings and quit from Menus mode. Back or [CANCEL]: to go to the upper page without change. Yes: to Save all settings to Flash permanently and Re-Boot the phone directly. No or [CANCEL]: to go to the upper page without change. Yes: to abandon all settings and quit from Menus. No or [CANCEL]: to go to the upper page without change. When the phone is in standby mode, user may press [MENUS] key to enter Menus mode. There are many selections of function in Menus. They are listed as follows: Index: For selection, press: Copyright, All rights reserved, 2003.

36 1 2 Menu selection: Volume Ring Next 3 4 Menu selection: P.Book Dial Next 5 6 Menu selection: Record Time Next 7 8 Menu selection: Lock Progrm Next B C Menu selection: Info DownLd Next D E Menu selection: IP Admin Next F G Menu selection: Save Home Volume: to adjust Speaker, Microphone and Handset. Ring: to select a type of ring. Next: to proceed to the next selection. [CANCEL]: to go to the upper page without change. Press: P.Book: to enter Phone book. Dial: to set different dialing methods, such like Hot Speed dial, Speed dial, and Abbreviated dial. Next: to proceed to the next selection. [CANCEL]: to go to the upper page without change. Press: Record: to view the incoming and dialed phone numbers. Time: to select time Zone for your location. [CANCEL]: to go to the upper page without change. Press: Lock: to lock/unlock the phone. Progrm: to view the activation status of each programmable buttons. [CANCEL]: to go back to the upper page. Press: Info: to view Firmware version number and the phone number of serviceman. DownLd: to download the firmware from FTP or Web download server. [CANCEL]: to go back to the upper page. Press: IP: to set IP address manually. Admin: to enter Administration Setting section. User is not recommended to enter. And a password is required. [CANCEL]: to go back to the upper page. Press: Save: to Save all settings to Flash permanently and Re-Boot the phone directly. Home: to go back to the 1 st selection of Menus. [CANCEL]: to go back to the upper page. [Remarks]: ADSL/XDSL/Cable Modem connection setting will be available only thru Web-based management page. [Volume Control] After entering the selection of Volume Control, user may use [τ]/ [υ] key to decrease(-) / increase(+) the volume of voice input and output. Copyright, All rights reserved,

37 1.1 For selection, press: Volume Control: SPKR HS-MIC Next 1.2 For selection, press: Volume Control: Handst Ring Next 1.3 For selection, press: Volume Control: Tone SPKTone SPKR: to adjust Speaker output level. HS-MIC: to adjust Handset s Microphone input level. Handset: to adjust handset output level. [CANCEL]: to go back to the upper page. SPKR: to adjust Speaker output level. HS-MIC: to adjust Handset s Microphone input level. Handset: to adjust handset output level. [CANCEL]: to go back to the upper page. SPKR: to adjust Speaker output level. HS-MIC: to adjust Handset s Microphone input level. Handset: to adjust handset output level. [CANCEL]: to go back to the upper page Press: for Speakerphone output (hand-free) [+]: key to increase the volume. [-]: to decrease the volume. Current volume value: say 8, is shown on the screen. Min.= 0, Max.=10 [CANCEL]: to go back to the upper page Press: for Handset s receiver (Microphone) SPKR Volume HS-MIC Volume [+]: To increase the volume. [-]: To decrease the volume. Current volume value: say 10, is shown on the screen. Min.= 0, Max.=15 [CANCEL]: to go back to the upper page Press: for Handset s Speaker output Handset Volume [+]: To increase the volume. [-]: To decrease the volume. Current volume value: say 7, is shown on the screen. Min.= 0, Max.=10 [CANCEL]: to go back to the upper page Press: for Speakerphone Ring Tone Output Ring Volume [+]: To increase the volume. [-]: To decrease the volume. Current volume value: say 12, is shown on the screen. Min.= 0, Max.=15 [CANCEL]: to go back to the upper page Press: for DTMF Tone in Handset DTMF Volume [+]: To increase the volume. [-]: To decrease the volume. Current volume value: say 12, is shown on the screen. Min.= 0, Max.=15 [CANCEL]: to go back to the upper page Copyright, All rights reserved, 2003.

38 1.1.3 Press: for Speakerphone DTMF Tone SPK DTMF Volume [+]: To increase the volume [-]: To decrease the volume. Current volume value: say 12, is shown on the screen. Min.= 0, Max.=15 [CANCEL]: to go back to the upper page. [Ring Tone] ( reserved Feature) After entering the selection of Ring Tone, user may select one from 10 different types. Then press try key to ear the effect, or press OK to confirm or press Next key to proceed to the next one type. 2.1 The current type number, say 1 will be Ring Type:1 shown on the screen. Press: Try OK Next Try: to play back it to Speaker. OK: to confirm selection and exit this selection level. Next: to proceed to the next Ring type [CANCEL]: to go back to the upper page. [Phone Book] In Phone book, each entry is containing of Phone Number and User Name. The phone number could be either extension number of Gatekeeper (or IP-enabled PBX) or IP address. And each entry is kept in a separate memory location where has a unique location code. Notes: Basically, the IP Phone supports only one Phone book. Phone Book Setting page: 3.1 [Pn]:If there is a Programmable button enabled Phone Book[Pn] and mapped to Phone Book function, the Go to(1- number (n) of real button will be shown here. Where, n is from 1 to 5. If no Programmable button associated, [Pn] will be not shown. User may go to a specific location of memory by key in a location code (from 1 to 112) of memory. Press: [ ]: to finish the input and go to the specific location. If no LC is entered, location 01 will be jumped into. [CANCEL]: to go back to the upper page LC: Location Code (from 1 to 112) LC:Name xxx.xxx.xxx.xxx Name: the associated name of phone will be displayed. xxx.xxx.xxx.xxx : The phone number stored at this location will be displayed. For an empty location, no name & phone will be shown. Copyright, All rights reserved,

39 Phone Number Control page: Press: xxx.xxx.xxx.xxx Dial Delete Edit Press: [τ]/[υ]: to go backward /forward to the last/next location to view others. [ ]: Press this key to enter Phone Number Control page. Dial: to dial this number immediately and quit from Menus unconditionally. Be sure that any previous changes in Menus operation will lose. Delete: to Phone Number Delete page. Edit: to enter Phone Number Edit page. [CANCEL]: to go back to the upper page. Phone Number Dial page: The phone will automatically dials out this xxx.xxx.xxx.xxx Dialing... number with on-hook dialing method. Phone Number Edit page: LC: Location Code (from 1 to 112) Edit Phone: LC No. Name Store Press: No: to edit the phone number. Name: to edit the name associated. Store: to write the changes to memory CANCEL]: to go back to the upper page without saving change xxx.xxx.xxx.xxx: The system shows the Edit Phone No: xxx.xxx.xxx.xxx existing phone number to be modified or show nothing if memory is empty. User may use numeric key to edit the phone number or IP address. Press: [τ] / [υ]: To move the cursor backward or forward during editing. [ ]: to finish the input and go back to the upper page. [CANCEL]: to go back to the upper page without change User may use numeric key to edit the Name. Edit Name: Press: [τ] / [υ]: To move the cursor backward or forward during editing. [ ]: to finish the input and go back to the upper page. [CANCEL]: to go back to the upper page without change. Use Keypad to edit the (English) name, please follow the rules below: Copyright, All rights reserved, 2003.

40 - Key 1 for 1, (space),. And, characters. - Key 2 for A, B, and C ; Key 3 for D, E, F ; and so on. Key 9 for W, X, Y, and Z. - Key 0 for 0, &, -, _, and special characters. - Key [*] for caps lock on/off key - Key [τ] for backspace - Key [υ] for Toggle of uppercase and lowercase of the current single character. Phone Number Delete page: To doubly confirm whether to delete or not? xxx.xxx.xxx.xxx Delete? Yes No Press: Yes: to delete from memory. Press: No or [CANCEL]: to cancel and go back to the upper page without delete. [Dial Setting] The system supports 3 types of fast dialing methods. They are Hot Speed Dial, Speed Dial and Abbreviated Dial. 4.1 Upon entering Dial setting page, press: Dial Setting: Hot: to enter Hot Speed Dial setting page. Hot Speed Abbrev Speed: to enter Speed Dial setting page. Abbrev: to enter Abbreviated Dial page. [CANCEL]: to go back to the upper page. [Hot Speed Dial] The Hot Speed Dial allows user to dial a presetting phone number via touching a key. The IP phone supports 5 Hot Speed Dial keys. Each key can be an Extension number or IP address. Hot Dial Not Available page: When the programmable buttons are enabled, Hot Dial: the Hot Dial function will be switched off and Not Available shows Not Available. Press: [CANCEL]: to go back to the upper page. Hot Speed Dial setting page: Upon entering Hot Dial setting page, the first Hot Dial key (#1) will be displayed. Press: [τ] / [υ]: To shift backward or forward to another keys. (From key 1 to key 5). [CANCEL]: to go back to the upper page without change. [ ]: Press this key to enter Edit Hot Key page User may edit this entry with keypad. Press: Hot Dial [P1] xxx.xxx.xxx.xxx Edit Hot [P1] xxx.xxx.xxx.xxx [τ] / [υ]: To control the cursor backward or forward during editing. Copyright, All rights reserved,

41 [ ]: to finish the input, go back to the upper page and write the change to memory. User may clear up this entry and enter a [ ] key to remove this key function. [CANCEL]: to go back to the upper page without change. [Speed Dial] The Speed Dial allows user to dial a preset phone number via touching 2 keys. The phone supports 10 sets of Speed Dial numbers. This feature can be assigned to any one of Programmable feature button.. Speed Dial Not Available page: If the programmable buttons are disabled, or Speed Dial: the Speed Dial function is not activated, this Not Available page will show Not Available. Press: [CANCEL]: to go back to the upper page. Speed Dial setting page: Upon entering to Speed Dial setting, the first Speed Dial: [n] Speed Dial number # [0] will be xxx.xxx.xxx.xxx displayed. Press: [τ] / [υ]: to shift backward or forward to another dial numbers(from 1,2, 9, to 0). [ ]: to enter Edit Speed Dial page for editing the current entry. [CANCEL]: to go back to the upper page without change. Edit Speed Dial page: User may edit this entry with keypad. Press: Edit Speed: [n] [τ] / [υ]: To control the cursor backward or xxx.xxx.xxx.xxx forward during editing. [ ]: to finish the input, go back to the upper page and write the change to memory. User may clear up this entry and enter a [ ] key to remove this entry. [CANCEL]: to go back to the upper page without change. [Abbreviated Dial] The Abbreviated Dial allows user to dial a preset string of codes via touching the appointed key (like a Hot Speed Dial key). The phone supports up to 5 sets of Abbreviated Dial in maximum. Each Abbreviated Dial can be a phone number (Extension number or IP address) or a string of codes (for PBX or Gatekeeper). Abbreviated Dial Not Available page: Copyright, All rights reserved, 2003.

42 4.3.1 If the programmable buttons are disabled, or Abbr. Dial the Abbreviated Dial function is not activated, Not Available this page will show Not Available. Press: [CANCEL]: to go back to the upper page. Abbreviated Dial setting page: Upon entering Abbreviated Dial setting page, the first applicable Abbreviated Dial key (#n) will be displayed. Press: [τ] / [υ]: To shift backward or forward to another key(s) (From key 1 to key 5). [CANCEL]: to go back to the upper page without change. [ ]: Press this key to enter Edit Abbrev Dial page User may edit this entry with keypad. Press: Abbr. Dial : [Pn] cccccccc Edit Abbr.Codes cccccccccc [τ] / [υ]: To control the cursor backward or forward during editing. [ ]: to finish the input, go back to the upper page and write the change to memory. User may clear up this entry and enter a [ ] key to remove this key function. [CANCEL]: to go back to the upper page without change. [Record of Call] The Call Record allows user to browse 10 sets of the last incoming calls and 10 sets of the last outgoing calls. Besides, user may dial the phone number inside the record. Call Record browse page: 5.1 Call Record look-up page: Call Record : Dialed Income Dialed: to search the dialed phone numbers. Income: to search answered phone numbers. [CANCEL]: to go back to the upper page If there is no record on the phoned, Empty Dialed Calls: information will be shown. Empty The first dialed number (#1) is shown. User may dial this number with keypad. Press: [τ] / [υ]: To shift backward or forward to another Dialed call record. [ ]: to dial out this number immediately and quit from Menus mode. [CANCEL]: to go back to the upper page If there is no record on the phoned, Empty Dialed Calls: xxx.xxx.xxx.xxx Answered Calls: Empty Copyright, All rights reserved,

43 information will be shown The first incoming call (#1) is shown. Answered Calls: User may dial this number with keypad. xxx.xxx.xxx.xxx Press: [τ] / [υ]: To shift backward or forward to another Dialed Call record. [ ]: to dial out this number immediately and quit from Menus mode. [CANCEL]: to go back to the upper page. [Time & Date] The setting allows user to set the time & date of the phone. Please check your Administrator whether the IP address of Standard Network Time (SNTP) Server as been set into the phone already. Otherwise, No Time Server will be displayed and the default Time & Date(Jan. 1 st, Wed, 2003) will be started. Time & Date setting page: 6.1 There are up to 47 selections for time zone Time Zone: settings. User can use [τ] / [υ]to browse through < GMT+08:00 > GMT 12:00 to GMT+00:00 and up to GMT+12:00. Please refer to Appendix and find proper time zone code for your current area. [ ]: to confirm the setting of Zone code. [CANCEL]: to go back to the upper page. If your IP phone don t connect to the Internet, it cannot to access to the standard network time server. Therefore, JAN 01 WED 00:00 will be started. If you don t specify any SNTP server IP in the IP phone, a default STNP server address will be used After setting, the corresponding Day, Week, Phone: 1005 Hour and Minute will be shown on the MAY 23 FRI 12:29 screen. Any key to the upper Time Zone setting page. [Lock] The Lock setting is used to lock the phone. Thus, you can prevent other users from using it. After lock, all incoming calls are also prohibited. To unlock the phone, you need a Pin number as a key. Be sure that you already remember the new Pin number once you have changed the Pin number anytime. Lock setting page: Copyright, All rights reserved, 2003.

44 7.1 Lock Setting The factory default of IP phone is Unlocked. So, when you entering into this page, the Lock Save Pin Lock Setting current status Lock is displayed. Press: Unlock Save Pin Lock: to lock the phone. Or, Unlock: to unlock the phone. Save: to save the change and reboot the IP phone immediately. Pin: to change pin number. (The default Pin = 0000.) [CANCEL]: to go back to the upper page. Unlock the Phone page: When phone is locked, after the system Phone: Phone locked xxxxxxxx rebooting, the LCD screen will show Phone Pin: MAY 23 FRI 12:29 locked. And the phone is no more operating again. Even you re-powered this phone, it still stays in unlocked mode. During lock time, if you pick up the phone, there is no dial tone given and the SPKR LED will be lit red steadily. A pin number is required to unlock the phone. The default Pin number is [τ] / [υ]: To shift the cursor on the screen. [ ]: to confirm the pin number in order to unlock the phone. [CANCEL]: to clean up the screen for retyping the Pin number. Upon matching the Pin number, the phone jumps into standby mode. Change Pin Number page: To type the new Pin and press [ ]. Change Pin The max. length of Pin is 6 digits. New: [CANCEL]: to go back to the upper page Confirm Again To type the new Pin and confirm again. [ ]: to confirm the typing of password. [CANCEL]: to go back to the upper page Pin Changed OK [ ] or [CANCEL]: to go back to the upper page Pin Error When confirm is error, this page is prompted. Retry Cancel And you can Retry or press [CANCEL] to quit Change Password Menu. [Programmable Feature List] Copyright, All rights reserved,

45 This selection will display what programmable features have been assigned to Programmable buttons. In general environment of enterprise, the Programmable keys are usually assigned by Administrator. In this Menus, no setting will be allowed here for user. Programmable Feature List browsing: 8.1 Upon entering this menu, the Programmable Progrm Key[P1] button #1 [P1] will be displayed. If a button is <Feature Name> assigned to a specific feature, it will be shown on the screen. [τ] / [υ]: To shift backward or forward to another Programmable button. [CANCEL]: to quit from this page. Feature Name: includes < Hot Speeddial >(the default). < Logon GK > < Speed Dial > < Abbrev. Dial > < Call Record > < Phone Book > < Call Forward > < Conference > < Lock IP-Phone > [Information] This selection will offer information for the user. B.1 [τ] / [υ]: To shift backward or forward to another information items. [CANCEL]: to quit from this page. The version string will be displayed. The major version is 01, minor version is 06, and its build number is 008. B.2 [τ] / [υ]: To shift backward or forward to Info: Firmware Ver Info: Use GK Enable another information items. [CANCEL]: to quit from this page. The current status of using Gatekeeper is Enabled: So, when it is booted, contacting GK will be executed. Disabled: No registration is desired. B.3 [τ] / [υ]: To shift backward or forward to Info: GK IP another information items. [CANCEL]: to quit from this page. The IP address of Gatekeeper that has been set before. B.4 [τ] / [υ]: To shift backward or forward to Info: PPPoE Disable another information items. [CANCEL]: to quit from this page. The current status of using PPPoE is Copyright, All rights reserved, 2003.

46 Disabled: No ADSL dial-up by the IP phone is desired. Enabled: So, when it is booted, ADSL dial-up to Internet will be executed by the phone. B.5 [τ] / [υ]: To shift backward or forward to Info: DHCP Enable another information items. [CANCEL]: to quit from this page. The current status of using DHCP server is Enabled: So, when it is booted, contacting DHCP server will be executed in order to get an assigned IP address. Disabled: No IP assignment is desired. B.6 [τ] / [υ]: To shift backward or forward to Info: Local IP another information items. [CANCEL]: to quit from this page. The current IP address of IP phone. B.7 [τ] / [υ]: To shift backward or forward to Info: Subnet Mask another information items. [CANCEL]: to quit from this page. The current mask value set for subnet searching. Normally, it is B.8 [τ] / [υ]: To shift backward or forward to Info: Router IP another information items. [CANCEL]: to quit from this page. The current IP address of the default gateway. It may be your (office) Router or the H.323 proxy. It is a routable IP for passing the IP phone packets outer to the Internet. B.9 [τ] / [υ]: To shift backward or forward to Info:VoIP Gateway another information items. [CANCEL]: to quit from this page. The IP address of a VoIP Gateway that your IP phone can directly communicate with. When Use GK is enabled, this is invalid. While Use GK is disable. Any phone number you dial will be sent to this Gateway as its extension number. Default setting is B.10 [τ] / [υ]: To shift backward or forward to Info: Audio Codec < G K > another information items. [CANCEL]: to quit from this page. The currently used Audio codec will be displayed. The Audio Codec can be one of G.711 a-law, G.711 µ-law, G K, G K, G.729, G.729A, G.729B, G.729AB. B.11 [τ] / [υ]: To shift backward or forward to Info: Service another information items. [CANCEL]: to quit from this page. Administrator can preset the content of this Copyright, All rights reserved,

47 field. When user got problem, they may call this service phone (PSTN or IP phone number) to access the assistant service or technical support. [Download] ( reserved Feature) This setting is allowed user to access to the FTP server for downloading firmware. The FTP server address should be preset in the IP phone before this execution. C..1 FTP Download FTP Web C..1.1 FTP Download Version Launch Firmware Version Check page: C C Firmware Ver. V.xx Download Execution page: C Download: Downloading 56% C Booting Press: FTP: to select FTP server to download. Web: to select Web Server to download. [CANCEL]: to go to the upper page. Press: Version: to view the version of firmware in the server. Launch: to start the download action [CANCEL]: to go to the upper page. The firmware version is shown here. If the server is not found or Firmware is not found, Not Found will be displayed instead of V.xx. [CANCEL]: to go to the upper page. The Downloading message is shown on the screen. And then on-going percentage (%) is shown at the same time. Currently, the download progress will show on the screen and the server address is shown in second line. And the MSG/LINE LED goes red steady until the download is finished. Any key and [CANCEL]: can NOT stop the download. After download, the IP phone will be automatically rebooted again. [IP] To set IP address for the phone. All IP phones are originally set to Factory default setting. So, before connecting two or more IP phones to the same sub-network, you have better to set them into different IP addresses. D.1 The current IP address will be shown. IP Addr. Setting: Copyright, All rights reserved, 2003.

48 Default IP address is : Press: [τ] / [υ]: To shift the cursor on the screen. [ ]: to confirm the new IP address entered. [CANCEL]: to go back to the upper page. [Admin] This function is reserved only for Administrator to do advanced configurations. If user has any problem with the settings or functions of the IP phone, please consult the Administrator for help. E.1 Need to key-in the Password Admin Password: (For the default Password, please check to the Administrator Guide) [CANCEL]: to go back to the upper page [Save] User may press this selection to save all settings that have done inside Menus to the Flash memory. F.1 Press: Save & Reboot? Yes No Yes: to Save all settings to Flash permanently and Re-Boot the phone directly. No or [CANCEL]: to go to the upper page without change. Copyright, All rights reserved,

49 Chapter 8 8. The Operation of Product 8.1 Introduction and Basic Phone Setting User may user handset and keypad to operate the IP phone. The corresponding message will be displayed on the LCD screen. And status of call(s) will be shown on the LED indicators, too. The operation of the IP phone will be described in the following distinct groups. (i) Basic Operation Standby Mode Making Calls With handset Dial a Phone Number Dial IP Address With Speakerphone Dial a Phone Number Dial IP Address Adjusting Voice Volume Under idle state for Speakerphone During a call for handset Answering a Call By handset (ii) The Operation Fixed Function Keys Mute a Call Hold a Call Use Speakerphone Redial a Call (iii) To Operate Programmable Feature Buttons Place a Hot Speed Dial Place a Speed Dial Place an Abbreviated Dial Place a Call Record Dial Place a Phone Book Dial Lock the Phone Logon/Logoff The Gatekeeper To Prepare Typical IP Phones Copyright, All rights reserved, 2003.

50 For practicing general operation of the IP phone, please prepare several IP phones in advance. But, please consult to your Administrator or read Administrator Guide to understand how to configure the phones. Upon opening the package, each IP phone has factory Default settings. However, Administrator may use a PC to browse the Web page of IP phone and do some changes accordingly. The typical settings are expected to be: (1) To Enabled DHCP flag. (2) The IP address will be auto-assigned by DHCP server. (3) To give the IP address of Gatekeeper. (4) To give the (Extension) phone number. (5) No need to log on Gatekeeper (Use GK = Disable). (6) No VoIP Gateway (GW IP = ) will be given. (7) The default Audio Codec is <G K>. (8) To Enable Programmable buttons flag. It means that all features including Hot Speeddial are all opened. (9) To set the Programmable Feature keys for testing as follows: Programmable Feature Name Feature List: 1. Speed Dial, 2. Abbreviated Dial, 3. Call Record, 4. Phone Book, 5. Call Forward, 6. Call Conference, 7. Lock Phone, 8. Log Gatekeeper Button Assignment [P1]: 1 [P2]: 2 [P3]: 3 [P4]: 4 [P5]:7 (10) No any server is MUST, including FTP, Web, AGK, or others. Step 1: At first, please isolate the IP phone and power it on to ready mode. Step 2: Administrator shall press [MENUS] key and get into the [Admin] /[TCP/IP DHCP] setting page. Then press [Enable] selection to enable DHCP function. [Note]: Administrator password is required. (Please see the Administrator Guide for default password). Step 3: Go to [H.323 Setting] /[H323 Gatekeepr]/[Addr] selection to set the IP address of Gatekeeper. (For example, say if you don t have GK, you may try a testing site at or ) Step 4: Then go to [Progrm]/[On] selection to enable programmable features. This will turn Hot Dial function off. Then set the Programmable feature buttons. Step 5: To go to [Phone]/ [Edit Phone] selection to input extension number for Gatekeeper. (For example, say 1005 ). Step 6: Then go to [Save] to write all settings to Flash memory and reboot the phone. Step 7: To disconnect it and put it alone. Step 8: Repeat the above step1 to step 7 for all IP phones. Remember to write down their IP addresses and Phone number. (For example: for 1006 and for 1007 ). Step 9: Finally, please connect each IP phones to the hub of office LAN. During power on, each IP phone shall get assigned IP address from the DHCP server. [Note]: Please check if all handsets are on-hook and LCD screens show ready or not. If something wrong, please check if the network link LEDs are all ok or not Connecting To The Gatekeeper Before Operation Figure 8.1 illustrates a typical example for basic VoIP application. All users will be asked to log-on to the Gatekeeper in advance so that more features could be performs thru the support of Gatekeeper. If your Gatekeeper doesn t support desired functions, such like, H.450 Supplementary services, some of operations shall get no response naturally. Copyright, All rights reserved,

51 However, with this following structure, users may try some typical operations, like: 1. To place a phone to phone direct IP address call 2. To Log on/off the Gatekeeper within Menu setting. 3. To place a phone thru Gatekeeper call with E.164 numbers. 4. To hold a call 5. To place a 2 nd line call 6. To transfer a line to the other phone 7. To forward a call to other phone. 8. And more operations. Figure 8.1 The typical operation structure of VoIP phones 8.2 The Basic Operation With The IP Phone The following illustrations are given for understanding each basic operation of IP phone: [Standby Mode] When the phone is powered on, it will show the following information on the LCD screen. LEDs LCD Screen Description After booting, Contacting GK will be Contacting Phone: GK 1005 MAY 23 FRI 12:29 executed at first. When the system gets ready and stays in Standby Mode, the Phone number 1005 will show up with the current Date and time. LED2: Phone: 1005 Red MAY 23 Flash FRI 12:29 If there is message waiting, the MSG/LINE LED will flash in Red color Copyright, All rights reserved, 2003.