User s guide for Windows XP

Transcription

1 User s guide for Windows XP

2 The information in this manual is subject to change without notice. THE MANUFACTURER CANNOT BE HELD LIABLE FOR ANY PARTIAL NON- COMPLIANCE BETWEEN THIS MANUAL AND THE PRODUCT WHICH IT DESCRIBES, NOR FOR ANY ACCIDENTAL DAMAGE RESULTING FROM THE USE OF THE ABOVE. The manual and Software provided are protected by Copyright law, and may neither be copied nor distributed in any way for any purpose. This manual is subject to the terms and conditions to be found in the installation program which you are required to accept before use. Use of the Software and its Documentation is intended for a single product and for private use only. Commercial use is strictly forbidden. Violation of these regulations may result in prosecution by law and any prosecuted persons being held financially liable for any inconvenience and loss to the copyright owner. Copyright , BeWAN systems. All rights reserved. January 2003 edition. Similarly, the product names indicated in this manual for identification purposes may be commercial brands, registered or not by their respective companies.

3 BeWAN ADSL PCI ST with Windows XP 3 Table of contents Foreword... 4 Box contents...4 Technical assistance...4 Card technical documentation...5 Knowledge required...5 BeWAN ADSL PCI ST installation... 6 Card installation...6 Installation of the drivers...7 Installing the drivers using automatic detection...7 Installing the drivers using autorun...9 Summary of the installed elements...9 Devices installed...9 Card utilities...9 Verification and configuration of the ADSL parameters ADSL line synchronisation...11 Elements to verify in the event of non-synchronisation...12 Verifying the VPI and VCI...13 Changing the profile...14 Use of an already existing profile...14 Creation of a new profile...15 Connection to the Internet Establishing the connection...18 Using the connection...19 Ending the connection...19 Uninstalling the drivers Appendix ANSI codes of ADSL product manufacturers...22

4 BeWAN ADSL PCI ST with Windows XP 4 Foreword The BeWAN ADSL PCI ST card allows you to connect to the Internet or to other ADSL services. Before using it, you will require a subscription with an ADSL service provider and an Internet service provider using ADSL. Box contents The packaging of the BeWAN ADSL PCI ST should contain the following elements: a BeWAN ADSL PCI ST card guaranteed for 2 years, a BeWAN ADSL CD-ROM containing: the card drivers and utilities, the documentation in PDF format. a RJ11 cable for connecting the card to the ADSL filter (which is connected to the telephone jack), an ADSL filter (only for France), a start-up guide, a registration and guarantee card for the BeWAN ADSL PCI ST card. Note: should any of these elements be missing or damaged, contact your reseller or the BeWAN systems client services. Technical assistance The BeWAN ADSL PCI ST card and its documentation are designed to be as simple as possible, so that they can be used not only by professionals but also by the individual user at home. Before proceeding with the installation of the BeWAN ADSL PCI ST card, we recommend that you mail in or fax the guarantee registration card contained in the package. It is essential if you would like to enjoy the benefits of the after-sale service. Follow the step-by-step instructions in this User s guide. If a problem arises: If you are not sure that you have installed the BeWAN ADSL PCI ST card software correctly, don t hesitate to uninstall it and start the installation again from the beginning. If the problems persist, write down the actions you perform and the results they produce. Then contact your dealer and provide this information. Your dealer will either assist you directly or put you in contact with the appropriate service if unable to solve the problem. Note: for information about the BeWAN systems technical assistance service, consult the BeWAN systems web site (

5 BeWAN ADSL PCI ST with Windows XP 5 Card technical documentation The BeWAN ADSL PCI ST User s guide contains practical information that will allow you to rapidly install and use the BeWAN ADSL PCI ST card with Windows XP. If you use the BeWAN ADSL PCI ST card with Windows 98, Windows Me or Windows 2000, please consult the supplementary information about these systems provided on the CD-ROM. Knowledge required In the BeWAN ADSL PCI ST card User s guide, we assume that you are already familiar with the Windows user interface, commands and utilities. We will therefore not go over these points. If necessary, please refer to the Windows manual or the Windows on-line help. Prior knowledge of telecommunications is not necessary when using the BeWAN ADSL PCI ST card.

6 BeWAN ADSL PCI ST with Windows XP 6 BeWAN ADSL PCI ST installation This chapter contains a detailed description of the installation procedure for the BeWAN ADSL PCI ST card. We recommend that you follow the installation steps in order. Before beginning, deactivate any software that might disrupt the installation procedure, such as anti-virus products. Close all open applications. Card installation With the PC turned off, install the BeWAN ADSL PCI ST as follows: 1. Disconnect the electrical power supply cable from the PC. 2. Remove the cover in order to have access to the internal extension connectors. 3. Select an available PCI connector. 4. Unscrew and remove the metal tab opposite the connector. 5. Insert the card into the connector and make sure that is seated properly. Levels of electric security RJ11 Connector : TNV1 Fuse : 5A / 125V PCI expansion slot : SELV 6. Tighten the screw on the tab of the BeWAN ADSL PCI ST card. 7. Replace the cover on your PC. 8. Locate the cable provided in the packaging. Connect one end to the card, and the other to the ADSL filter which must be connected to your telephone line. 9. Reconnect the power supply cable and start up your PC.

7 BeWAN ADSL PCI ST with Windows XP 7 Installation of the drivers This section outlines the procedure to be followed in order to install the card drivers. This installation can take place in two ways: by automatic detection (see below), or using the automatic installation program (autorun). For the second method, refer to the section Installing the drivers using autorun on page 9. Installing the drivers using automatic detection 1. When starting up the PC, Windows indicates that it has found a new hardware device (the BeWAN ADSL PCI ST card). The Found New Hardware Wizard is automatically launched. 2. Select Install from a list or specific location (Advanced), and then click on Next. Then insert the BeWAN ADSL CD-ROM in your drive. Note: once the CD-ROM has been inserted, the driver installation program may launch automatically. Pay no attention to this. Close the autorun window and continue the installation using the Found New Hardware Wizard. 3. Select Search for the best driver in these locations. Check the Include this location in the search box, and then click on Browse. Select the letter of your CD-ROM drive, and then indicate the following path (supposing that your CD-ROM is drive D): D:\Pci\Drivers\All. Note: this indicates the folder containing the driver information (.INF file). Click on OK and then on Next.

8 BeWAN ADSL PCI ST with Windows XP 8 4. The files are then copied. 5. Carefully read the licence contract, and then click on I agree. The driver is then installed and the system updates your configuration. 6. Windows finishes the installation of the last elements needed for the new device. Click on Finish to close the Wizard.

9 BeWAN ADSL PCI ST with Windows XP 9 Installing the drivers using autorun 1. When starting up the PC, Windows indicates that it has found a new hardware device (the BeWAN ADSL PCI ST card). 2. The Found New Hardware Wizard is automatically launched. 3. Note, click on Cancel to close the Wizard. 4. Then insert the BeWAN ADSL CD-ROM in your PC. If your configuration authorises this, the installation program will be launched automatically. Note: if not, run the autorun.exe program which is found in the CD-ROM root. 5. Click on the product BeWAN ADSL PCI ST, and then select your language. 6. Click on Software, then on Installation of the drivers. 7. Carefully read the licence contract, and then click on I agree. The driver is then installed and the system updates your configuration. Summary of the installed elements You have just installed the BeWAN ADSL PCI ST card and its drivers. The card is now in service. Here are the new elements installed in your PC. Devices installed Elements have been added to your system's device manager. To see them, click on start, and then on Control Panel. Click on Performance and Maintenance and then on System. Click on the Hardware tab, and then on Device Manager. The ADSL Modem has been added. It includes the BeWAN ADSL PCI element. In the Network adapters type, the element WAN/ATM/ADSL miniport has been added. Card utilities To verify the parameters of the BeWAN ADSL PCI ST card and the connection status, an ADSL indicator appears in the taskbar. ADSL indicator If you right-click on this indicator, a menu opens. Control Panel : provides you with the information about your ADSL modem (line status, profile used, modulation type, line speed, connection time since the synchronisation, version of the drivers,...). Event tracer : this tool is used to display on the screen or to record as a text file all of the events relating to the ADSL connection (this module, intended for technicians, can be useful when calling for technical assistance).

10 BeWAN ADSL PCI ST with Windows XP 10 ADSL profile editor : if none of the default configured profiles corresponds with the parameters of your ADSL connection, this tool will allow you to set up new profiles. Line Characteristics : curves showing the status of your line as of when you are synchronised on the ADSL network (this module, also intended for technicians, can be useful when calling for technical assistance).

11 BeWAN ADSL PCI ST with Windows XP 11 Verification and configuration of the ADSL parameters You have just installed the card and its drivers. Before you connect to the Internet, this chapter explains how to verify that the ADSL parameters provided by your telecom operator have been correctly entered. If these parameters are operational, you will be able to establish your connection. ADSL line synchronisation You must make sure of the proper synchronisation with the ADSL line. To this end, first make sure that your ADSL line is indeed connected to the card (refer to the section Card installation on page 6). Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel. The ADSL modem information window appears. 2. Wait until the message SHOWTIME_L0 appears in the Modem state field. The synchronisation with the ADSL line has now been made.

12 BeWAN ADSL PCI ST with Windows XP 12 Synchronisation messages: The 4-stage automatic synchronisation process will then take place. The stages are listed in the window s Modem state section: IDLE ACTIVATING INITIALIZING SHOWTIME_L0 If these steps have proceeded normally, your ADSL line is now synchronised. To identify the presence of the synchronisation, the ADSL connection indicator in the task bar changes its appearance. The cross disappears from the icon. Unsynchronized line Synchronized line Elements to verify in the event of non-synchronisation If the SHOWTIME_L0 message does not appear, check the elements: 1. Make sure that your ADSL line is properly connected to the card. 2. If that does not resolve the problem, check with your operator to make sure that your ADSL line has been activated.

13 BeWAN ADSL PCI ST with Windows XP 13 Verifying the VPI and VCI Once the ADSL line is synchronised, a utility allows you to check that the VPI/VCI used for your Internet connection are correct. Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel. The ADSL modem information window appears. 2. Click on the Test tab. 3. Enter the VPI and VCI in the corresponding fields, then check the box Generate loopback cells. 4. Depending on the exactness of the VPI/VCI, the following will be visible: If you are indeed receiving bytes in the Far-end loopback cells field, this means that the parameters are correct. In this specific case, the problem comes from the chosen protocol. With this information, check the protocol to be used with your operator. If, on the contrary, you are not receiving any bytes, then your VPI and VCI are incorrect. Check with your telecom operator in order to confirm your parameters.

14 BeWAN ADSL PCI ST with Windows XP 14 Changing the profile During the driver installation, a default profile was created. Depending on your geographical area, this profile may not work after the various verification tests. As such, you may be required to modify the characteristics. We recommend that you first of all obtain the necessary information from your telecom operator. You are not obliged to uninstall the drivers if you want to change the profile. You can therefore use a pre-existing profile or create a new profile. Use of an already existing profile If you would henceforth like to use another profile than the default one, proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on Control Panel. The ADSL modem information window appears. 2. Click on the Setup tab. 3. In the Installed Profile heading, select the desired profile from the list and then click on Reinstall. 4. The system updates your configuration. To connect to the Internet, follow the procedure described in the section Connection to the Internet on page 18.

15 BeWAN ADSL PCI ST with Windows XP 15 Creation of a new profile If you would like to use a profile which is not configured by default, you will have to create it. Proceed as follows: 1. Right-click on the ADSL connection icon located in the taskbar, then click on ADSL profile editor. 2. Click on the Profile tab, and then on New. 3. In the field File name, choose a name for your configuration file. 4. In the Profile Description field, enter the name which you will use for your new profile. This name plays no role in the connection. It serves only to identify your profile. You can therefore choose whatever you like. We thus recommend that you choose an easy to recognise name (e.g.: name of your access provider). Click on OK.

16 BeWAN ADSL PCI ST with Windows XP With your configuration file selected, click on the Modulation tab. We recommend that you choose the option Forced ANSI/ETSI, unless your operator has indicated otherwise. 6. Click on the ATM tab. Enter the characteristics of the profile which you would like to use. This profile will have a corresponding connection, created using the Dial-Up Networking. 7. Click the Add button. In the PVC Name part, enter a name which will be the equivalent of your connection s name, then click on OK. For better identification, we recommend that you also indicate the ADSL parameters of this profile. 8. Then enter the corresponding VPI and VCI of your connection (in our example, 2 and 67).

17 BeWAN ADSL PCI ST with Windows XP In the Encapsulation tab, select your protocol (in our example, PPPoA). 10. Click on the Network tab. If you don t have a fixed IP address, we recommend that you check the box Automatic IP Address Assignment (DHCP or PPP). 11. Then click on Apply and then on OK in order to save your profile. 12. Your profile has now been created. Before using it, you must reinstall it. Refer to the section Use of an already existing profile on page 14. Select the profile which you have just created, and click on Reinstall. 13. The system updates your configuration. To connect to the Internet, follow the procedure described in the section Connection to the Internet on page 18.

18 BeWAN ADSL PCI ST with Windows XP 18 Connection to the Internet Before making your connection, you must check your ADSL parameters using the card s various utilities (refer to the chapter Verification and configuration of the ADSL parameters on page 11). Establishing the connection During the installation, a default Internet ADSL connection was created. This connection includes the parameters of the default profile defined or modified using the card s utilities. If you have created another profile (see this section Creation of a new profile on page 15), the name will be the profile that you have chosen. To carry out the connection, follow these steps: 1. Click on start, and then on Control Panel. 2. Click on Network and Internet Connections, and then on Network Connections. 3. Double-click on the Internet ADSL icon. The connection window opens. 4. Under the User name and Password headings, enter the identification parameters provided by your ADSL service provider.

19 BeWAN ADSL PCI ST with Windows XP 19 Notes on the Internet connection: The terminology used by the various Internet service providers can vary. To identify the user name, the following expressions are also sometimes used: client account, connection identifier, etc. Do not confuse the connection identifiers (user name and password) with the message system identification elements which your Internet service provider may have given you. The connection identifiers are case sensitive. 5. If you do not want to enter your password upon each connection, select Save this user name and password for the following users and then select Me only. Note: if you select the second option, any person with access to your PC will be able to access the Internet through your account. 6. Then click on Dial in the connection window. The connection is carried out and your identification parameters are checked. 7. If the parameters are correct, the connection is established in a few seconds. The connection window automatically disappears. To the right of the task bar, the connection indicator also appears. Using the connection Once the connection has been made, you can use the Internet software of your choice. To visit a web site, launch your browser. Ending the connection When you have finished, you should disconnect. Indeed, closing the Internet software does not necessarily terminate the connection in progress. Double-clicking on the remote access indicator will open a window which provides the main connection parameters (speed, connection duration...). Remote access indicator Connection indicator

20 BeWAN ADSL PCI ST with Windows XP 20 The Disconnect button will interrupt the connection (see below). Note: you do not have to open the preceding window. To interrupt the connection in progress, right-click the mouse on the remote access indicator, and then click on Disconnect.

21 BeWAN ADSL PCI ST with Windows XP 21 Uninstalling the drivers Before proceeding, disable any software which might hinder the uninstall procedure, such as antivirus software. Close all open applications (for example, the remote access connections installed with the card's drivers or utilities). 1. Click on start, and then on Control Panel. 2. Click on Add or Remove Programs. 3. From the menu on the left, select Change or Remove Programs. 4. Select BeWAN ADSL modem, and then click on Change/Remove. 5. In the confirmation window, click Yes. 6. The de-installation procedure takes place. When you restart your computer, your system will be updated.

22 BeWAN ADSL PCI ST with Windows XP 22 Appendix ANSI codes of ADSL product manufacturers In the Information of the card s Control Panel, the Supplier code corresponds with the manufacture code indicated in the following table: CODE Manufacturer CODE Manufacturer CODE Manufacturer 2 Westell Inc. 30 Ericsson Systems 58 ST Microelectonics 3 ECI Telecom 31 Tellabs Operations, Inc. 59 Coppercom 4 Texas Instruments 32 Orckit Communications 60 Compaq 5 Intel 33 AWA 61 Integrated Technology 6 Amati Communications 34 Alcatel Network Systems 62 Bay Networks 7 General Data Communication 35 National Semiconductor 63 Next Level Communications 8 Level One Communications 36 Italtel 64 Multitech Systems 9 Crystal Semiconductor 37 SAT 65 AMD 10 AT&T - Network Systems 38 Fujitsu Network Transmission 66 Sumitomo Electric 11 Aware, Inc. 39 MITEL 67 Phillips M&N Electronics 12 Brooktree 40 Conklin Instrument Corp. 68 Efficient Networks 13 NEC 41 Diamond Lane 69 Interspeed 14 Samsung 42 Cabletron Systems, Inc. 70 Cisco Systems 15 Northern Telecom, Inc. 43 Davicom Semiconductor 71 Tollgrade Communications 16 PairGain Technologies 44 Metalink 72 Cayman Systems 17 AT&T - Paradyne 45 Pulsecom 73 FlowPoint Corp. 18 Adtran 46 US Robotics 74 I.C.COM 19 INC 47 AG Communications 75 Matsushita 20 ADC Telecommunications 48 Conexant Systems Inc. 76 Siemens Semiconductor 21 Motorola 49 Harris 77 Digital Link 22 IBM Corp. 50 Hayes Microcomputer 78 Digitel 23 Newbridge Networks Corp. 51 Co-optic 79 Alcatel Microelectronics 24 DSC 52 Netspeed 80 Centillium Corp. 25 TelTrend 53 3-Com 81 Applied Digital Access 26 Exar Corp. 54 Copper Mountain Inc. 82 Smart Link, Ltd. 27 Siemens Stromberg-Carlson 55 Silicon Automation Systems Medialincs 28 Analog Devices 56 Ascom Inconnu 29 Nokia 57 Globespan Inc.

23 DECLARATION OF CONFORMITY Telecommunications terminal equipment Manufacturer s name: BeWAN systems Address: 16, rue du Moulin des Bruyères Phone: Postal code: Fax: Community: Courbevoie France Product identification Nature: ADSL Modem Commercial reference: BeWAN ADSL PCI ST Declares with full liability that the product described above complies with the essential applicable demands and in particular with the R&TTE 1999/5/EC directive. This product complies with the following specifications: Protection with regard to electromagnetic compatibility: EN EN Safety standards: EN Additional information: the product has been tested using a standard configuration. Data sheet provided by: BeWAN systems R&D Department 16, rue du Moulin des Bruyères Courbevoie - France Date: 14 February 2002 Eric TEISSANDIER Chairman of the Board of Directors