USER MANUEL OF MT26 EXCHANGES

Transcription

1 USER MANUEL OF MT26 EXCHANGES file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (1 of 67) [ :08:45]

2 INDEX USER MANUEL OF MT26 EXCHANGES PAGE Capacity Of Mt26 Exchanges 7 Type Of Terminals Connected To Exchange 7 Programming The System Parameters 7 Power Supply Of The Exchange 7 Maintenance Free Battery Connection 7 Call Logging-Connection Of Printer To Exchange 8 Protecting System Memory 8 Transfer Of External Lines To Internal Terminals In Case Of 9 Power Failure Music On Hold 9 Special Relay 9 Fax Detector 9 Connecting Piezo Ringer 9 DP Or DTMF External Lines 10 Internal Numbering Of the Exchange 10 General Night Service 10 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (2 of 67) [ :08:45]

3 Hook-Flash Time ( Making On Hold Line By Hook-Flash ) 10 Functions Of *And # Buttons On Telephones 10 The Tone Types Used In MT26 Exchanges 11 Ringing Currents 11 Grounding The Exchanges 12 Cabling Of MT26 Exchanges 12 Installing The Cabinet 12 Exchange Subscriber Features 13 Subscriber To Subscriber Call 13 Subscriber To External Line Call ( By Dialing External Group 13 Code ) Last Number Radial ( For Externals ) 13 Call Forwarding ( Follow Me ) 13 Canceling Call Forward ( Canceling The Follow Me ) 14 Conference 14 A) Conference With An Internal Line 14 B) Conference With Two External Lines 14 Answering Incoming External Calls 14 Consultation Hold 15 Transfer Calls 15 Parking External Lines Free On Hold 15 Seizing Back Panel External Lines 16 Answering A Second Call During A Conversation 16 Parking An External Call On Busy Subscriber 16 Call Pickup 16 Speed Call From The Private Memory 16 Entering Number To The Private Memory For Speed Dialling 16 Intrusion 17 User Manuel Of Mt26 Exchanges PAGE Warning Busy Subscriber By Ear 17 Automatic Calling 17 A) Automatic Call For A Busy External Subscriber 17 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (3 of 67) [ :08:45]

4 B) Automatic Call From The Speed Dialing Memory 18 C) Canceling The Automatic Call 18 Queuing On Busy Call ( For Internal And External Lines ) 18 Serial Call ( Transfer Of External Call In Sequence ) 18 Warning / Wake Up Service ) 18 Locking Your Phone ( Entering Password ) 19 A) Entering The Pass-Word For Locking Your Phone 19 B) Unlocking Your Phone 19 Don t Disturb 19 Door Opener 19 Connecting Two External Lines Together 20 Hot Line Subscriber 20 A) Hot Line To The Operator Telephone 20 B) Hot Line To An External Line 20 C) Hot Line To An External Number 20 Sending Electronic Messages To SAT300 Telephones 21 Operator Activated Services 22 Entering Number To Common Memory 22 Night Service Of The Exchange 22 PBX Feature 22 Key System Feature 23 Assignment Of Direct Line 23 Internal Lines Without Dial Tone 23 Restriction On External Conversation Duration 23 External Line Open To Incoming Calls 24 External Follow Me 24 Entering The Class Of Services Of The Subscriber 24 Entering The Intrusion Class Of Service 25 Making Externals Lines Out Of Service 25 Restricting Subscribers To Seize The Externals Groups 25 Routing External Calls To Subscriber 25 Entering Date And Time 25 Making External Lines DP / DTMF 25 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (4 of 67) [ :08:45]

5 Entering Unit Charge Fee 26 Programming Hook Flash Time 26 Clearing The Password 26 Clearing The Follow Me Subscribers 26 Printing Call Charge Information 26 Sending Hook Flash To An Upper Exchange 27 Telephones Using *,#,A,B,C,D Buttons 27 Making Off The Build In Integrated Music 27 Giving Bip Tone On Hold 27 User Manuel Of Mt26 Exchanges PAGE Reset The Exchange Not Destroying The Customer Data 27 Previously Entered Reset The Exchange By Clearing By All Data Entered ( As Out 27 Of Factory ) Special Relay Operating Time 27 Restriction On Externally Dialed Numbers 27 DISA ( Direct Inward Station Access ) 28 Music Announced Subscriber 29 Changing The External Access Code (9 TO 0 ) 29 Connection Of Diaphony Unit 29 MPR648 Mini Printer 30 Exchange Printer Connection 30 Self Testing The Printer 30 Printer Related Programs 30 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (5 of 67) [ :08:45]

6 INDEX PROGRAMMING MANUEL OF MT26 EXCHANGES PAGE Programming Procedures Of MT26 Exchanges. 32 Programming The System By Subscriber 0 ( Operator ).[sibel1] 32 Remote Programming Of The System. 32 Locking The Program. 32 Programming Procedures. 33 Subscribers Authorization ( Code 80 ). 33 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (6 of 67) [ :08:45]

7 Intrusion Authorization ( Code 81 ). 33 Conference Authorization ( Code 82 ). 33 Allowing To Use Special Relay ( Code 82 ). 33 Subscriber Night Service Authorization ( Code 83 ). 34 Subscribers Allowed To Use *, #,A,B,C,D Buttons. 34 Programming Hook - Flash Time. 34 Making External Lines Out Of Service ( Code 84 ). 34 Enabling Subscribers To Access External Line Groups ( Code ). Restriction Of External Callable Numbers 35 Making PBX Groups Of Subscribers ( Call Groups ) ( Code ). Making Key System Groups Of Subscribers. 36 Entering Date ( Code 87 ). 36 Entering Time ( Code 88 ). 36 Programs Related Printer. 36 Activating External Follow - Me Feature ( Code 90 ). 37 Canceling External Follow - Me Feature Or Reactivating ( 37 Code 91 ). Directing The Incoming Calls To A Certain Subscribers ( Code ). Making External Lines DTMF Or DP ( Code 93 ). 37 Entering DISA Feature To External Lines ( Code 93 ) 37 Fax Feature ( Code 95 ). 37 Electronic Reset ( Warm Start ) ( Code 952 ). 38 Canceling Follow Me Subscribers ( Code 954 ). 38 Sending Hook Flash To An Upper Exchange ( 956 ). 38 Operating Time Of Special Relay ( 957 / 958 ) 38 Clearing Complete Memory Of The Exchange ( 959 ) 38 General Night Service ( Code 96 ). 39 Programming Built In Music. 39 Programming Bib Tone On Hold. 39 Changing External Access Code ( 0/9 ). 39 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (7 of 67) [ :08:45]

8 Assign General Night Service Subscribers ( Code 97 ). 39 Entering Charging Counter Fee ( Code 98 ). 39 Restriction Of External Conversation Duration ( Code 99 ). 40 Rerouting 2. Ext. Calls To Fax Machine During Night. 40 Subscriber Without Dial Tone 40 Subscriber Allowed To Use Special Relay 40 Connecting Diaphone Subscriber 40 Programming Manuel Of Mt26 Exchanges cont PAGE Connecting Video Phone 40 Subscriber Listening Music (Radio) 40 VOICE ATTENDANT (ROBOT OPERATOR ) FEATURES Necessary Equipment 42 Activating / Deactivating The Voice Attendant 42 Recording & Listening The Message 42 Some Precaution During Recording Message 43 Voice Attendant When The Company Is Closed 43 Subscribers Who May Not Be Callable By Voice Attendant 43 Tele26-Telesecretary Module 44 Entering The Greeting Message 44 Activating Tele Secretary 44 Deactivating Tele Secretary Mode & Listening Messages 44 CONNECTING DIAPHONE AND VIDEO DOOR PHONE TO THE SYSTEM 45 file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (8 of 67) [ :08:45]

9 CAPACITY OF MT26 EXCHANGES The capacity of MT26 exchange may be 2 externals and 6 internal lines. The exchange consists of one main board. TYPE OF TERMINALS CONNECTED TO EXCHANGE The terminals of the MT26 exchanges may be DP or DTMF type of any stan dard telephone or fax machine, modem, data terminal, telesecretary, cordless telephone and announcement machine. It is also possible to connect MULTITEK SAT300 special telephone set to the exchange. Up to 4 special telephone set may be connected to the file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (9 of 67) [ :08:45]

10 MT26 exchanges. PROGRAMMING THE SYSTEM PARAMETERS The system parameter and subscriber class of services may be changed locally only by the system operator/terminal number 0. Customer data entrance is also possible remotely through an external line by someone who knows the password. POWER SUPPLY OF THE EXCHANGE Exchange work with 50 Hz and nominal main power of 220V AC. If the mains power is out of limits of V AC a regulator must be used. MT26 exchange needs about 10W energy for the average traffic. MAINTENANCE FREE BATTERY CONNECTION It is possible to connect a pair of 12V / 7 Ahour maintenance free battery to the exchange where the mains power failure often occurs. Depending on traffic and capacity of the exchange the battery lasts about 4-7 hours. IMPORTANT NOTE: The battery connection requires a battery module which installed to the inside of the cabinet over the main board. Connection of battery module to the exchanges, - Turn off power. - Place the battery module inside of the cabinet by two screws, and connect the plug on the battery module to the main board. - Connect batteries and give power. NOTE1 : Do not connect bigger than 7A / HOUR battery to exchange. You may dam age the energy board! file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (10 of 67) [ :08:45]

11 NOTE2 : Be careful + - polarities of the battery. Wrong connection may destroy the exchange. CALL LOGGING - CONNECTION OF PRINTER TO EXCHANGE Any printer with RS232C interface or MULTÝTEK MPR648 mini printer may be connected to the exchange for call logging. Serial printer will be adjusted to ; XON / XOFF 600 Baud 8 Data Bit No parity Exchange and printer is connected by a pair of cable; Exchange side P of PR is connected to the printer connector pin 7 Exchange side R of PR is connected to the printer connector pin 3 Multitek MPR648 mini printer is connected directly to the exchange by a pair of wire. No adjustment is needed ( Be careful about polarity ). The printer prints out external calls indicating calling, transferred internal lines, called number, date, start time and duration of the call, pulse count and cost. Example: # CALLING LINE CALLED # DATE TIME DURATIONPULS COST # T / : QUEUE# CALLING CO # T1 Mini printer output DIALED NUMBER file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (11 of 67) [ :08:45]

12 DATE STAR TIME DURATION 01/ :33 COUNTER COST Each external line in the exchange has an optional charge detector of 12/16 KHZ. If the charge pulses are received and if the unit fee of the charge pulse is entered the printer prints out the puls - count and cost of the call. If the charging signal is not received the printer prints out all calls longer than 20 sec. The exchange stores the charging data of last 60 calls. If it is required it is possible to print stored data to the printer by a program. The printer program has various programs for printing the call data ( Look the printer programs ). NOTE: The exchange has an add-on board of 12/26 KHz detectors. PROTECTING SYSTEM MEMORY In case of power failure to prevent losing the customer date entered to the sys tem a NiCd is used. Batteries lasts a few weeks un der normal conditions. TRANSFER OF EXTERNAL LINES TO INTERNAL TERMINALS IN CASE OF POWER FAILURE In case of power failure the external lines are directly connected to the first two terminals of number 0 and 1. MUSIC ON HOLD When the external lines are on - hold the exchange gives music to the waiting side. MT26 exchange has two types of music. a) Standard built - in music in the circuit. b) External music connection. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (12 of 67) [ :08:45]

13 If is possible to connect radio / type music to the exchange by a pair of wire on the system MDF named TYP. If the music is not needed at all, or the external music connec tion is required the internal built - in music is made off by programming ( program / 963 ). It is also possible to give bip tones instead of music for waiting externals ( see programming ). SPECIAL RELAY The exchange has a special relay in order to activate some special functions. Two contact points of the relay is carried to system MDF. This feature, for example, may be used to activate door opener. Dialing 71 closes the contacts of the special relay about 1 seconds. ( Holding time is programmable as 1 or 2 sec by program code 957 / 858 ). FAX DETECTOR MT26 exchange may detects the automatic fax machine calls and makes auto matic connection to the fax machine. This feature requires the followings; a) The fax machine must be connected to internal number 2. b) The defined external fax line must be connected to the 2.nd external line. c) Incoming fax calls must have 1100 Hz CNG (identification) tone. d) The feature must be activated by the program ( code , see the pro gramming manual ). If the above conditions are fulfilled the exchange answers the incoming calls coming from the 2.nd external line, checks the 1100 Hz CNG tone. If tone exists the connection is established to the internal number 2. Otherwise, the call is answered, fax tone is checked; if it is not detected file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (13 of 67) [ :08:45]

14 the mu sic is given to the calling side and the call is routed to the operator as ordinary call. CONNECTING PIEZO RINGER A DC type piezo ringer may be connectable to the PIEZO terminals. When there is an incoming call from the externals the piezo starts rings. DP OR DTMF EXTERNAL LINES If the external line of the exchange is DP the exchange will convert internally di aled DTMF digits into DP digits. Therefore, it is possible to connect DP or DTMF external lines to the exchange. INTERNAL NUMBERING OF THE EXCHANGE The internal terminal numbers of the exchange starts from number 0 and lies up to number 5. GENERAL NIGHT SERVICE The exchange may be put into the night service by entering program When the exchange is in night service; - All subscriber are restricted to make out going call ( other than the subscribers al lowed by the program ). - Incoming calls may ring up to four subscribers at the same time ( subscribers defined by the program 97. Default number 0 ). Subscribers who does not have night service restriction will have the same authorization as day. If it is fully restricted for day they will have the city call authorization for night. (See program 83aa 0) HOOK - FLASH TIME ( MAKING ON HOLD LINE BY HOOKfile:///C /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (14 of 67) [ :08:45]

15 FLASH ) Hook - flash is an operation by pressing the hook - switch of the telephone for about 1 / 2 sec for making transfer of the call or consultation hold. Some type of telephones have FLASH button for the same purposes. The hook - flash time of the each subscribers is programmable as 80 ms or 600 ms by program codes 83aa4/5. Note that as a default parameter the hook -flash time of the subscribers is set to 80 ms considering * buttons of DTMF tele phones used for transfer operation. WARNING : If you connect DP telephones or telephones with flash button you must set flash time 600 ms. Otherwise all conversations will be cut off during transfer. FUNCTIONS OF * AND # BUTTONS ON TELEPHONES * and # buttons of DTMF telephones may be used for; * button: A) Pressing * makes on hold the conversation as hook - flash. ( It may be used as hook - flash function ). B) Pressing * seizes the 1.th external line after the dial tone. # button: A) Pressing # functions as hook - on and hook - off the external telephone ( to receive the dial tone without hook - on the phone ). B) Pressing # after the dial tone seizes 2.th external line. C) # is also used to send hook - flash to the external line where an upper exchange terminal is needed to be on hold and transfer. ( See programming manual code 956 ). WARRING : * and # buttons must be pressed longer ( about 1 /2 sec ) than other buttons. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (15 of 67) [ :08:45]

16 Not : * is also used as hook - flash for the remote programming THE TONE TYPES USED IN MT26 EXCHANGES Name of tone Means Tone duration Dial tone Digit may be dialed Continuos tone Ring back tone Called number ringing 1 sec tone on 2 sec tone off Acceptance for programming and activating some features Busy tone Called terminal busy 0.5 sec on - 05 sec off Wrong code for programming Overflow tone Congestion or wrong operation 0.2 / 0.2 / 0.2 / 0.6 on Warning tone ( Injection Someone else is calling 240 ms on 2 s off ) / waiting Dial tone on hold Digits may be dialed 80 ms on 240 ms off after hold Intrusion tone Someone intrudes 80 ms on 1 s off conversation Password tone Password entered 80 ms on 1 s off RINGING CURRENTS MT26 has there types of ringing current duration; External call : 2 sec on 4 sec off ( means an external call exists ). Local call : 0.5 on 0.2 off 0.5 on 2 sec off ( means a local call exists ). Automatic Calling : 0.5 s on 0.5 s off 0.5 s on 0.5s on 1 s off ( means file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (16 of 67) [ :08:45]

17 successful automatic call and terminating ). GROUNDING THE EXCHANGES MT26 exchanges do not need grounding for it is operation. However, a proper grounding is a MUST for the protection of the exchange against high voltages and lightning. Exchange mains cable must be connected to the grounded plug or the exchange cabinet must be connected to the ground by a thick wire. ( Grounding wire may be soldered to the terminal located under the screw of the mains transformer ). CABLING OF MT26 EXCHANGES Exchanges have the following terminal connections; MAIN BOARD: T1 T2 PIEZO OZR PR TYP AT T1 - T2 External lines 0-5 Subscriber telephone connection PIEZO Piezo ringer connection terminal. OZR Special relay ( door opener ) connection terminal. TYP Radio / teyp connection terminal ( ground, live ). PR Printer connection ( two wire - ground, live ). AT First operator console set plug. ADD-ON BOARDS The exchange has two add-on boards: 1) Add-on board for 12/16 KHz detector. 2) Add-on board for call attendant and message recorder. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (17 of 67) [ :08:45]

18 INSTALLING THE CABINET The exchange cabinets must be installed about 1-2 meters above the floor, where the cabinet door is easily opened. The place where the exchange is installed must be clean, without dust, not over radiator and preferably not seeing the sunlight directly. Distance of installation points : 175 mm EXCHANGE SUBSCRIBER FEATURES SUBSCRIBER TO SUBSCRIBER CALL - Receiver the dial tone. - Dial the internal line number. - Listen the ring - back tone. - After receiving the busy tone if you dial 1, the called side receives an injection tone. When the called subscriber terminates his call, his telephone ring and you may talk. - After receiving the busy tone if you dial 48 and hang up your phone the exchange puts this subscriber in a waiting queue. When the called number becomes free your phone rings and then the called number phone ring and you talk. - Make your conversation. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (18 of 67) [ :08:45]

19 - Hook - on your handset. SUBSCRIBER TO EXTERNAL LINE CALL ( BY DIALING EXTERNAL GROUP CODE ) - Receive the dial tone. - Dial 9 or the other external line group codes and hear PTT dial tone ( note that by programming you may charge the access code 0 to 9, then the first number becomes 9 rather than 0 ). - If you receive busy tone you dial 48 to be in a waiting queue. - Dial the external number. - Make your conversation and hook - on. Groups codes are as follows; Group 1 ( all external 1,2 ) Dial 9 Group 2 ( only external 1 ) Dial 81 Group 3 ( only external 2 ) Dial 82 LAST NUMBER RADIAL ( FOR EXTERNALS ) If the external number you dialed is busy or you want to call it again; - Receive the dial tone. - Dial Listen the external ring - back tone. CALL FORWARDING ( FOLLOW ME ) - Receive the dial tone. - Dial 740 and the internal line number that the calls will be directed. - After receiving the ring back ( acceptance ) tone, hook on. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (19 of 67) [ :08:45]

20 CANCELING CALL FORWARD ( CANCELING THE FOLLOW ME ) - Receive the dial tone. - Dial only Hear ring back ( acceptance ) tone, hook on. CONFERENCE A) CONFERENCE WITH AN INTERNAL LINE : When you are talking to an external line or to an internal subscriber, if you need to make a conference with another internal subscriber; - Dial * ( or hook-flash ) to receive the dial tone on hold. - Dial 73 and then the internal subscriber number ( if he is busy you may return back by dialing * or hook - flash ) - Talk the subscriber. - Dial * ( or hook-flash ) and start for conference. When the internal subscriber hook - on he becomes out of conference. B) CONFERENCE WITH TWO EXTERNAL LINES When you are talking to an external line if you need to include one more external line to the conference party.; - Dial * 73 ( or hook - flash ) to receive the dial tone on hold. - Dial 73 and seize the external line ( by dialing 0 or other access codes ). - Dial the external line number, make a conversation. - Dial * ( or hook - flash ) and start to conference. If the second external is busy or not reachable, hook - on your phone. The call waiting on you will be back. When you hook - on the conference ends. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (20 of 67) [ :08:45]

21 ANSWERING - INCOMING EXTERNAL CALLS An external incoming call rings the piezo ringer of he exchange ( if available ) and rings the operator telephone. If you want to answer this call from your telephone set ; - Hook - off telephone. - Dial 6. - The call will be connected to you. When you are making an external line conversation, if another call comes to your phone you hear bip sounds on your head phone. To answer it; - Park your first call by dialing * ( or hook flash ) and 89. Then dial 6. The second call will be connected to you. ( see the section : Answering the incoming call when you are busy ). CONSULTATION HOLD When you are talking to an internal or external subscriber if you need to talk to another internal subscriber; - Dial * ( or make hook - flash ) and receive dial on hold tone. - Dial the internal number and talk. - * ( or hook - flash ) to return back your conversation. TRANSFER CALLS If you need to transfer the call to another internal subscriber when you are already talking; file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (21 of 67) [ :08:45]

22 - Dial * ( or make hook - flash ) and listen dial on hold tone. - Dial the internal subscriber number. - Talk to the subscriber and hook on. Or hook on before he answer for external calls. Some notes on transfer calls; - If the called number does not answer or if you want return back to the pervious call you press * ( or hook - flash ). - If the called number is busy dial 2 and hook - on phone. The call is parked on the busy subscriber, hearing bip tone on his ear. When the phone become free it is ringed. - If the transferred external call is not answered in 1 minute the call is routed to the operator. - If you make any mistake during the transfer operation or you hook - on, the call returns back to you. PARKING EXTERNAL LINES FREE ON HOLD When you need to free your phone during a conversation; - Dial * or ( hook - flash ) and hear dial tone on hold. - Dial Listen the dial tone. The external line becomes parked for 1 minutes. If it is not seized back in one minute, it returns back to you automatically. You may park as many external as you need. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (22 of 67) [ :08:45]

23 SEIZING BACK PARKED EXTERNAL LINES If you need to seize back a parked external line; - Hook - off and receive the dial tone. - Dial You seize the first parked external line. If you need to seize back a specific parked external line dial 8 and external line number ( e.g. 81 for the first external ). If the parked external line is not reseized in one minute, it returns back to the sub scriber. ANSWERING A SECOND CALL DURING A CONVERSATION When you are making an external conversation if a second call comes to you hear bip tones. If you want to answer; - Park the call by dialing * ( or hook - flash ) and And then dial 6. Or if you hook - on your phone after parking it rings. PARKING AN EXTERNAL CALL ON BUSY SUBSCRIBER If the subscriber that the external call will be transferred is busy; - After hearing the busy tone, dial 2. - Hook - on. The subscriber that the call is parked on hears the bip tone. When he hooks on the telephone rings and talks. If the call parked is not serviced in one minute it is routed to the operator. CALL PICKUP file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (23 of 67) [ :08:45]

24 To answer a call ringing a telephone, - Receive the dial tone. - Dial 72, and than, the ringing subscriber number. if you are in a call group ( PBX ) to answer any ringing subscriber in the group you just dial 80. SPEED CALL FROM THE PRIVATE MEMORY - Receive the dial tone. - Dial 86 and then, the private memory number Wait for the exchange to call the number. ENTERING NUMBER TO THE PRIVATE MEMORY FOR SPEED DIALING - Receive the dial tone. - Dial 78, and than, the memory number Dial external line group number ( if there is no dial 1 ). - Dial the external number that will be called. - Make * ( or hook - flash ) to finalize the number entrance. You hear dial tone as acceptance tone and may continue to enter the other codes. e.g. : Entering into memory number 02, you dial *. INTRUSION If the called line is busy and if you want an intrusion; - After hearing the busy tone, dial 49. If your level of intrusion is higher than the called line level you enter to the conversation of called subscriber. The sides hear bip tones (optional). If your level is lower than or same as the busy subscriber you hear congestion tone. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (24 of 67) [ :08:45]

25 - You become out of conversation when you hook - on. The exchange allows three levels of intrusion; Fully restricted, half restricted, unrestricted. The same level intrusion authorized subscribers may not intrude their conversations. WARNING BUSY SUBSCRIBER BY EAR If the called subscriber is busy and you want to warn him; - After hearing the busy tone dial 1. The busy subscriber hears bip tone on his phone. - If you wait for the hook - on of the called subscriber his phone rings and you talk. AUTOMATIC CALLING - All subscribers of the exchange have the feature of the automatic calling. Automatic calling is an useful feature when the called external number is busy or you want the exchange to find the external number automatically. - If there are more than one automatic call request the exchange puts them in queue and serve in order. - The exchange calls the numbers in maximum 15 times. When the called side rings it makes the connection. If the called terminal is not reached in 15 times the request canceled. - When the call is established but telephone is busy at that moment you hear a bip tone in your earphone. You have to hook - on phone immediately and answer the call. A) AUTOMATIC CALL FOR A BUSY EXTERNAL SUBSCRIBER - When you hear busy or congestion tone during an external call dial * ( or hook - flash ) and 77. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (25 of 67) [ :08:45]

26 - Hear the acceptance tone ( ring back ) and hook on. - The exchange finds the external number and makes the connection. B) AUTOMATIC CALL FROM THE SPEED DIALING MEMORY - Hook - off and receive the dial tone. - Dial 79 and the memory number Hear acceptance tone and hook - on. - The exchange calls the external number defined in memory and makes the connection. C) CANCELING THE AUTOMATIC CALL If the automatic call put in request is to be canceled; - After receiving the dial tone, dial Hear the acceptance tone and hook - on. QUEUING ON BUSY CALL ( FOR INTERNAL AND EXTERNAL LINES ) If the called subscriber or the external line / external line group is busy it is possible to be in a queue to seize the terminal when they become free. - When you receive the busy tone, dial 48 and hear the acceptance tone. - Hook - on. - When the subscriber queued hooks on his telephone your phone starts ringing. When you hook-off the other side stars ringing and you talk. - Or when the external line / lines queued becomes free your phone starts ringing and when you hook off the external line is connected to you. You hear PTT dial tone. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (26 of 67) [ :08:45]

27 Canceling the queuing on internal lines; - Receive the dial tone. - Dial 75 and the internal subscriber number queued. - Hook - on. Note that there is no cancel for external lines queued. SERIAL CALL ( TRANSFER OF EXTERNAL CALL IN SEQUENCE ) If you want the call you transferred to come back to you; - After holding the external line, dial 741 than the internal line number and hook - on. - When the subscriber that the call is transferred hooks - on the external call comes back to you by ringing your phone. - You may make as many serial call transfer as you wish. WARNING / WAKE - UP SERVICE If you want the exchange to warn you in a specified time; - Receive the dial tone. - Dial 84 and enter the time as hour and minute and hear the acceptance tone. e.g. : Enter to be warned at 905. Canceling the warning service ; - Receive the dial tone. - Dial 85 and hear acceptance tone. LOCKING YOUR PHONE ( ENTERING PASSWORD ) file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (27 of 67) [ :08:45]

28 Some times it is required to lock the phone to make outside calls to prevent being used by an unauthorized person. A) Entering the pass - word for locking your phone; - Receive the dial tone. - Dial 745 and than the three digit ( ) password and hear the acceptance tone. - When a telephone is locked only internal calls are allowed. - When some one dials the external access code the exchange gives a bip tone, requiring the pass word. When the three digit correct password is entered the external line is seized. B) Unlocking your phone - Receive the dial tone. - Enter 745 and your three digit password. DON T DISTURB If you do not want to be disturbed by your ringing telephone; - Receive the dial tone. - Dial 746, hear the acceptance tone and hook - on. When some one calls you your telephone rings once and stops. You may answer the phone any time as long as the calling party keeps ringing. To cancel the don t disturb feature; - Receive the dial tone. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (28 of 67) [ :08:45]

29 - Dial 748, hear the acceptance tone and hook - on. DOOR OPENER If you want to open your door by your phone dial 71 and hook - on. A special relay in the exchange operates for 1 second ( or 2 sec by programming ). ( Be sure to connect your door opener to OZR outputs of the exchange.note that the door opener is only a make relay contact,does not give any voltage. Dont pass 220vac through those contacts.you may destroy the exchange). CONNECTING TWO EXTERNAL LINES TOGETHER If it is needed to connect two external lines together for a conversation; - Establish a call with one external. - Make hook - flash ( or * ) and receive the dial on hold tone. - Dial Seize another external and make a conversation. If the number you called is busy or not reachable hook - on. The call waiting returns back to you. - Make hook - flash ( or * ). Two external lines and you become in conversation. - Make hook - flash ( or * ) one more time. You become out of conversation and two externals are connected. Two connected externals may talk for 3 minutes. Before the expire of 3 minutes the sides hear a waning bip tone. If any party dials 9 by his MF telephone the conversation prolongs one more 3 minutes. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (29 of 67) [ :08:45]

30 HOT LINE SUBSCRIBER It is possible to program the subscriber telephone such that when he hooks - off a connection is established to the operator or to some external number automatically. A) Hot line to the operator telephone When the subscriber hooks - off, the operator telephone rings automatically and two sides talks. This feature may be used for hotel / motel subscribers where no internal / external call is not allowed ( see the programming 80aa0 code). B) Hot line to an external line When the subscriber hooks - off if he does not dial any number in 4 seconds he automatically seizes an external line, dials the number and talks ( see programming code 80aa7 ). C) Hot line to an external number When the subscriber hooks - off if he does not dial any number in 4 seconds the exchange stars dialing automatically the external number defined in the memory 99. For this feature the subscriber must be defined as hot line ( see the programming code 80aa7 ) and the external number must be entered into the memory 99. SENDING ELECTRONIC MESSAGES TO SAT300 TELEPHONES file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (30 of 67) [ :08:45]

31 It is possible to send some constant messages to the operator or other terminals that have SAT300 type telephone set. The following codes may be entered to send messages to the calling side with SAT300 telephones. CODE ENTERED STANDARD MESSAGE 7600 RINGING 7001 MEETING 7602 AT HOME 7603 ABSENT 7604 CALL LATER 7605 ON ATRIP 7606 AT LUNCH 7607 VACATION e.g. : If you are in a meeting, dial 7601 and hook - on your phone. When a terminal with SAT300 telephone calls you they see " MEETING " message on their LCD display. For canceling the messages enter 7600 and hook - on. OPERATOR ACTIVATED SERVICES ( It may be activated only by operator or by remote programming). ENTERING NUMBER TO COMMON MEMORY - Hook - off and receive the dial tone. - Dial 78 and the common memory number Dial external group code ( 1-3 ). ( If there is not any external group dial file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (31 of 67) [ :08:45]

32 1 ). - Enter the external number. - Enter * ( hook - flash ). - You receive the dial tone as the acceptance tone. You may enter the other numbers in sequence. e. g If you want to enter to memory 25, dial *. NIGHT SERVICE OF THE EXCHANGE If it is required to restrict all or many internal numbers to make outside calls; - Receive the dial tone. - Dial Exchange becomes in night service restricting all out going calls. - If there is some internal number which is permitted to make outgoing call during the night service, define those with program ( 7447 ) and the code 83aa0. - Define the internal subscribers that the incoming calls will be ringed. ( By program 7447 and code 97aabb..* ). Maximum 4 subscribers may be defined to be ringed at the same time when there is an incoming call. When the exchange is in night service; - Only subscribers allowed may make external outgoing calls. Allowed subscribers will have the same class of service as day. If they are restricted for day they are allowed to make only city calls in the night service. - Incoming calls ring the subscribers defined by the program. Maximum four subscriber may be ringed at the same time. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (32 of 67) [ :08:45]

33 PBX FEATURE When your telephone is busy, if you want to reroute a call coming to you another subscriber you have to use PBX feature of the exchange. PBX feature is activated by the programming code 86xxxx. Maximum 5 subscribers may be in a PBX group and it is possible to make 4 different PBX groups. It is possible to make PBX group for both internal or external calls ( code 862xyy..* ) ( see the programming manual ). KEY SYSTEM FEATURE A few subscribers in the exchange may be put a group so that they may act like a small exchange in the exchange. Each subscriber in the group may call each other directly but the calls coming out side of the group is routed to the assigned secretary telephone. - Make a group of subscribers that will be in the key system by programming and code 861xyz...* ( see programming manual code 86 ) - All subscribers except the secretary telephone make follow - me to the secretary telephone ( by dialing 740 and secretary number ). When you make a key system group; - All subscriber in the group may call the others directly. - All coming calls to the subscribers in the group will be routed to the secretary number. Canceling the feature; - Cancel all follow- me features. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (33 of 67) [ :08:45]

34 - Cancel key system group feature by not entering the subscriber numbers ( e.g. to cancel the first key system group enter * ). ASSIGNMENT OF DIRECT LINE It is possible to assign one or two externals to be used by only one or more subscribers. It is also possible to direct incoming calls of those externals to be answered by those subscribers. Using those features in the exchange it is possible to make an external line connected to the exchange as the subscribers private line. - By program code 85 define the external group which the subscriber uses. - By program code 92 redirect the incoming calls coming from the external to his phone. INTERNAL LINES WITHOUT DIAL TONE Some of the internal lines ( such as operator using head-set ) do not need the dial tone. Use program 82 aa 2/3 to remove the dial tone ( or to give back ). This subscriber, when it is called, automatically answers the call if it is in free position. RESTRICTION ON EXTERNAL CONVERSATION DURATION It is possible to restrict the duration of the external conversation time to some subscribers. Use program code 99 to restrict the duration of the external call to 2,3,5 minutes or limitless.. EXTERNAL LINE OPEN TO INCOMING CALLS file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (34 of 67) [ :08:45]

35 It is possible to program the external lines to be used for only the incoming calls but not for outgoing calls. Use program code 846 to make out of service the externals for this feature. ( If the external is out of service it is not possible to make an outgoing call though it, but the incoming calls may be answered ). EXTERNAL FOLLOW ME If some calls coming from the certain external lines are required to be routed to some other external numbers, the external follow - me feature is used. This feature may be useful for small businesses when it is closed but an important call is expected. The external follow me needs minimum two external lines. You may program each external line one by one for the external follow - me feature. But the routed external number must be the same for all externals. To activate the feature use program code 90, the external line number that the call is excepted coming ( 1-2 ), the outgoing external line group ( if there is no defined use 1 ), external number that the call will be routed and * ( or hook - flash ) to terminate the program ( see the programming section ). If the call expected may come from any external the same program must be entered to all external lines. After you enter the program the call coming to your exchange ( or line ) will be routed to the external number you entered. The sides may talk each other for maximum 5 minutes. 1/2 minutes before the expiration of the 5 minutes the exchange gives warning tone. The connection is dismissed when any party hooks on. Canceling the external follow - me feature; - If you enter the program code 911 the feature is canceled keeping the file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (35 of 67) [ :08:45]

36 previous data. - If you enter the program code 912 the feature is reactivated with the previous data. - To change the directing number you have to re- program the exchange by entering program code 90. ENTERING THE CLASS OF SERVICES OF THE SUBSCRIBER The operator by entering the program code 80 may program following class of services for the subscribers. - Only callable and may call only the operator / or some internal numbers ( Operator hot line ). - May call only internal numbers. - May call only city numbers. - May call only are code numbers. - May call only international numbers. - May call only numbers defined in common memory. - May call only numbers defined in common memory and city numbers. - May call only city numbers and the numbers starting with External hot line subscriber. ( If the subscriber does not dial any number in 4 second it is connected to the external line automatically or it is connected to the external number defined in memory 99 ). - May call only the numbers defined in memory ENTERING THE INTRUSION CLASS OF SERVICE By programming code 81 the following intrusion class of services may be given to the subscribers; - Not allowed to make intrusion. - Semi - allowed to make intrusion. - Fully authorized to make intrusion. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (36 of 67) [ :08:45]

37 Note that the high level intrusion subscribers may enter the conversation of the lower level intrusion subscribers. Same level subscribers may not intrude their calls. MAKING EXTERNALS LINES OUT OF SERVICE If the exchange have unused external numbers it is necessary to make those externals out of service. Note that initially all externals are open to the service. The externals may be put out of service by entering program code 846. RESTRICTING SUBSCRIBERS TO SEIZE THE EXTERNAL GROUPS External groups may be allowed to be used by the subscriber by the program code 85. ROUTING EXTERNAL CALLS TO SUBSCRIBER The exchange allows the calls coming from an external line to be routed to any internal line. It is possible to route each external coming call one by one to the different subscribers. This program code 92 is used for routing the external calls to the subscribers. Initially all calls are directed to the operator number 10. ENTERING DATE AND TIME By programming code 87,88 you may enter the date and time of he exchange. e.g. to enter April 05,1998 the operator dials e.g. to enter the operator dials file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (37 of 67) [ :08:45]

38 MAKING EXTERNAL LINES DP / DTMF By programming code 93 the operator may the external lines DTMF/DP. Note if you make the external DTMF both DTMF and DP telephones work. ENTERING UNIT CHARGE FEE It is important to enter the unit charge fee in places where the call charge is calculated and 12/16 KHZ charging pulses come. If 12 KHZ / 16 KHZ charging signal does not come the exchange can not print the call pulse count and the cost. Unit change fee is entered by the program code 98 as maximum 6 digits. e.g. if the call costs 10 cents per charge pulse enter PROGRAMMING HOOK - FLASH TIME It is possible to program the hook - flash duration of the each terminal one by one by program code 83. The hook - flash time may be 80 ms 600 ms. WARNING : 80 ms hook - flash time is the default value of the exchange. If the exchange has the telephone sets DP or with flash button, you have to make 600 ms hook - flash time for those telephones. CLEARING THE PASSWORD It very offer happens that the subscribers entering the pass word forget their pass - words. You may clear all pass words by the program code 955. CLEARING THE FOLLOW - ME SUBSCRIBERS By entering program code 954 you may clear all follow - me subscribers. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (38 of 67) [ :08:45]

39 PRINTING CALL CHARGE INFORMATION If the exchange has a printer it is possible to print a various types of data related with the externals calls. Those are; Program code 891 Feeds the paper. Program code 892 Prints the last 10 calls ( for STAR2 40 ) Program code 893 Prints the total charge count of the externals. Program code 894 Prints all external calls longer than 20 sec. Program code 895 Prints only external calls where 12/16 KHZ signal comes. Program code 896 Prints only international calls. Program code 897 Prints only area + international calls. Program code 898 Prints messages in condensed mode. Program code 899 Prints messages leaving some free space. Program code 81aa3 Subscriber whose calls is printed. Program code 82aa4 Subscribers whose calls is not printed. SENDING HOOK - FLASH TO AN UPPER EXCHANGE If the BCS648 exchange externals are connected to some internals of another PBX it is very often necessary to send hook - flash to the other exchange to make hold the call by the other exchange side. This feature is possible by entering program code 956. When the program is entered # button of the DTMF telephones is used for sending 200m sec flash to the externals. TELEPHONES USING *,#,A,B,C,D BUTTONS Some times where PTT uses *,#,A,B,C,D buttons of the telephones for file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (39 of 67) [ :08:45]

40 activating some PTT features it is necessary to program the internal terminal not to allow using *,#,A,B,C,D buttons for the exchange features. ( see programming code 83aa2/3 ) MAKING OFF THE BUILD IN INTEGRATED MUSIC Where no hold on music is needed or an external music is given it is necessary to make off the exchange built in music. Use program 962/963 for making on/off the internal music. GIVING BIP TONE ON HOLD Where no music is required it is possible to give bip tone to the calls on hold. Use program code 964/965 for giving bip tone the calls on hold. RESET THE EXCHANGE NOT DESTROYING THE CUSTOMER DATA PREVIOUSLY ENTERED Programming code 952 resets the exchange not destroying previously entered data. RESET THE EXCHANGE BY CLEARING BY ALL DATA ENTERED ( AS OUT OF FACTORY ) Programming code 959 resets the exchange clearing all data entered, making the exchange as out of factory. Note that only speed dialing numbers entered are not destroyed. SPECIAL RELAY OPERATING TIME file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (40 of 67) [ :08:45]

41 Programming code 957/958 makes the special relay operating time as 1 or 2 seconds. RESTRICTION ON EXTERNALLY DIALED NUMBERS Some times it is necessary to restrict some subscribers to make calls to some numbers. ( e.g. number 15 may not call the external numbers staring with code 271 ). It is possible to enter the exchange 20 restriction code each having maximum 4 digits. Those restriction codes are defined in the exchange as; 01 xxxx 1.th code 02 yyyy 2.th code zzzz 20. th code Each 5 codes in order makes a restriction code group. The codes in th restriction group th restriction group th restriction group th restriction group The restriction is applied by the operator as followings; A) Enter the restriction codes by the operator telephone as; 70 ss kkkk* where ss: code number kkkk: maximum 4 digits restriction code. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (41 of 67) [ :08:45]

42 * ( or hook - flash ) : if the code less than 4 digits it is the terminator. Note that the programming code 7447 must not be dialed for the code enterance. ( If 70 ss* is entered the previously entered code is erased ). B) By programming code 85 define the restriction code group to the subscribers. See the programming manual for the code restriction table. Example : Let us assume the internal number 15 will be restricted to call the numbers started with 251,262 and the number 18 is restricted to the numbers starting with the codes 271 and 281. The operator enters * ( first group ) * ( first group ) * ( second group ) * ( second group ) and then, by programming the following is entered : DISA ( Direct Inward Station Access ) It is possible to program some of the external lines of the exchange such that the externals may answer automatically to the incoming calls by giving a special dial tone and wait for the digits to be dialed by the calling subscriber DTMF telephone and connect the internal subscriber without the help of the operator. Use program code 93 to define the DISA externals. If an external has a DISA feature. - When an incoming call comes it answers automatically by giving a special dial tone. - It receives the dialed digits from the calling subscriber and rings the internal number telephones. - If the digits are not dialed in 16 seconds or if the dialed digits are wrong the call is routed to the operator. file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (42 of 67) [ :08:45]

43 - Using the future it is possible to access directly to the internal lines without need help of the operator. MUSIC ANNOUNCED SUBSCRIBER If the subscriber has a hands - free telephone set it is possible to program the subscriber to listen the dial - on hold music when it is free. - The subscriber hooks - off and receives the dial tone. If the digits are not dialed in 6 seconds the exchange music is connected to the subscriber. - When he listens the music, to make a call, the subscriber hook - on and hooks off and dial the digits. - When there is a call while he listens the music, the music becomes off and ringing tone is heard. He answer the call by hook - off and hook - on the phone. - This feature is useful for hotel / motels where the extra cabling is required for music announcement. The feature is entered by the programming code 81 aa 5/6. CHANGING THE EXTERNAL ACCESS CODE ( 9 TO 0 ) Some times the customer requires to change the external selection code 9 ( default ) to 0. Use program code 968/969 for changing the access code 9 to 0. Note that if the access code is changed to 0 the number 0 subscriber becomes 9. CONNECTION OF DIAPHONY UNIT file:///c /Documents%20and%20Settings/x/Desktop/MT26%20USER%20MANUEL2.htm (43 of 67) [ :08:45]