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1 The Webinar Will Begin Shortly Frequently Asked Questions When will the webinar begin? The Webinar will begin at the top of the hour. What should I be hearing right now? You should currently hear hold music. Is there a dial-in for audio? Audio broadcasts directly through your PC there is no call-in available for the Webinar. If you experience trouble using the audio stream, WebEx recommends closing all of your browser windows, ensuring that your sounds is on and volume is up, then rejoin the Webinar. What is the difference between Day 1 and Day 2 of the event? The event is the same on both days. Current Analysis provides two days of each online event to ensure attendees in many time zones will have the ability to attend. Will the slides/replay be made available? A link to the presentation and replay of the Webinar will be distributed to all registered attendees via . Join the conversation on Twitter at #CAWeb 1

2 2012: The Year of the Intelligent Network July 18 & 19, 2012 Presented by: Joel Stradling Principal Analyst Brian Washburn Research Director Washington, D.C./London/Paris

3 AGENDA Main Trends Carrier Samples Service Wrap & Go-to-Market Global Network Tracker Product Intelligence Reports Executive Summary Q&A 3

4 Part 1: Main Trends 4

5 The Evolution of Smart Networks We are around about here Raw Network Performance Statistics ex. Jitter, pkt loss, round-trip delay Applications SLA, applications aware networking Network virtualization catches up virtualization of other IT resources ex. computing, storage etc. 5

6 The Next Convergence is that of Cloud and NGN Time Late 1980s Frame Relay Early 1990s ATM deployments Little to no convergence, silo approach Convergence of voice, data & video onto IP & Ethernet We approach convergence of NGN and cloud Pre-IP World IP Transformation and NGN Intelligent Networks & Cloud Services The networks did what was asked of them, SDH and ATM are powerful switching techniques Real benefits: simpler systems, single IT stack, faster time to market, faster changes NGN and cloud become mature and the smart network comes into existence 6

7 How are Smart Networks Coming into Existence? Running on top of the intelligent networks are probes and software applications for monitoring network health and applications response and reallocation of resources on the fly Supports TDM IP & Ethernet Smart Demarcation Carrier NGN Self-healing Optical IP/MPLS Core Ethernet & PBB WAN Optimization CPE Technologies Software-Defined Networking Optical Bandwidth-on- Demand Multi-service Access Intelligence controls the network 7

8 Part 2: Carrier Samples 8

9 AT&T Synaptic Computing Supports reallocation of workloads between the customer s private cloud and AT&T s cloud Synaptic Compute-as-a-Service supports a number of applications, such as: Fluctuating capacity requirements Disaster recovery/business continuity purposes 9

10 Verizon Application Aware Networking client can adjust port bandwidth in near real-time Dynamic Bandwidth Maintenance is bandwidth-ondemand Available on Private IP and for EVPL Terremark is developing virtual machines for distribution throughout Verizon s network What are the implications? Very scalable Application Performance Management & far better economies 10

11 Belgacom Smart Applications Aware Networking (AAN) Network-based applications performance tool Runs on Belgacom Explore MPLS Puts individual applications, or applications groupings, under their own separate QoS definitions 11

12 Orange Business Services VPN Galerie Cloud-ready hub linking applications providers to customer WAN Smart Path makes use of Hybrid VPN (direct MPLS and public Internet gateway) VPN Galerie hosts cloud services and applications from Orange IT Plan in France Flexible Computing Smartphone Management 12

13 BT Connect Portfolio Meet Nicki IQ Evaluator : Assess and improve the network s intelligence, or ability to adapt automatically, based on objectives and goals Monitoring of user experience for individual applications and Web site performance Large and capable team of global consultants Strong momentum working with vendors of Applications Performance Management and WAN optimization to continually improve range 13

14 Part 3: Service Wrap & Go-to-Market 14

15 Global Reach On-net assets are a strength New-build and ongoing maintenance costs are very high, which means you need to partner Partnerships and NNIs are essential strategies For example Verizon/SFR Business, BT/STC, etc. Carrier neutral exchanges give international reach but erode margins 15

16 New Pricing Models On-demand: bandwidth that flexes and the client pays only for what is used IT departments face headache if they need to renegotiate bandwidth and speak to CFO to ask for more spend Aim to give easier IT spend management and greater flexibility for changes 16

17 Market Disruption: Changing the Way the Industry Does Things Network-as-a-Service or NaaS Pay per-seat Tata Communications responsible for upgrading technology Big Red VPN fixed costs for 10 Mb; 100 Mb and 1 Gig Simplifies IT spend for the IT managers Virgin Media Business responsible for upgrading technology 17

18 Challenging the Role of the Traditional Carrier Optimization-as-a-Service in the cloud Promises cost and bandwidth reductions Fusion channel partner program allows small ISPs to offer global VPNs Branch Repeater evolves network-centric WAN optimization into service-centric solution Prioritization and control of service traffic SmartAcceleration gives Quality-of-Experience (QoE) Claims to reduce bandwidth consumption and simplify branch IT 18

19 Portals for Monitoring & Self-Service Operators are giving their customers tools that give more visibility into how applications are behaving More fine tuning of the network is possible: For example BT Connect IQ Evaluator, Belgacom AAN and Orange Business Services Smart Path Precursor to Software-Defined Networking, Open Networking Foundation and OpenFlow Self-service and automation empowering the client to for example: Add sites Provision bandwidth 19

20 Applications Performance Management & WAN Optimization To be competitive you need to offer: A global team of consultants and professional services Offer a wide choice of supported partner, Riverbed, Blue Coat, etc. Global network coverage and operations Productized offerings for APM and WAN Optimization off the shelf 20

21 Part 4: Global Network Tracker 21

22 Competitiveness Tables Today we will share global MPLS and E-LAN/VPLS tables The Global Network Tracker also contains competitiveness tables for: DSL access Ethernet access EPL EVPL Satellite * * Satellite data being collected for a handful of providers for release Sept

23 MPLS Ratings Table Definition 23

24 Competitive Tables and Landscape: Global MPLS POPs Source Current Analysis Global Network Tracker Date: June

25 MPLS POP Rankings: Global Coverage Position Carrier 1 st Orange Business Services 2 nd BT, Verizon 3 rd AT&T 4 th Telefónica, Deutsche Telekom, Level 3 25

26 Competitiveness Tables: Global E-LAN/VPLS - Definitions 26

27 Competitiveness Tables: Global E-LAN/VPLS Source Current Analysis Global Network Tracker Date: June

28 E-LAN/VPLS Rankings: Global Coverage Position Carrier 1 st AT&T, Tata, Verizon 2 nd CenturyLink, Level 3, Orange Business Services 28

29 Part 5: Product Intelligence Reports 29

30 What is a Data WAN Product Intelligence Report? Apples-to-apples comparison of service provider data WAN offerings including IP VPN Ethernet In-depth look at what the portfolio includes Types of accesses & speeds Applications performance management & WAN optimization Customer portals & monitoring Strengths/weaknesses analysis Metrics table giving specifications For example own POPs, architecture, SLAs: jitter, availability, provisioning times, MTTR, etc. 30

31 Additional Key Aspects Essential back to basics for a solid global data WAN product offering: Security CPE procurement, delivery and install/troubleshoot worldwide Technician and equipment truck-roll worldwide Protected and dedicated services (ex. Ethernet-over-SDH) not every customer wants a managed Layer 3 IP VPN Managed mobility and accessing the IP VPN with a mobile device Migration from legacy Supporting transition to IPv6 Business Continuity, Storage Area Networking, and Disaster Recovery Conformance to best-practice and standards, ISO, ITIL, etc. 31

32 Product Intelligence Reports: US Class 32

33 Product Intelligence Reports: Global Enterprise Class 33

34 Product Intelligence Reports: UK Class 34

35 Final Section: Executive Summary 35

36 Executive Summary Carrier NGN and Cloud converge to bring in the new smart networking era Service Providers can position their networks as an intelligent platforms that self-respond to individual client needs Inherent strengths for fixed-line operators as we enter the converged cloud/ngn phase: Expanding experience in delivering IT infrastructure for ex. computing Control of private and public clouds, and the hybrid VPN Control of the data pipes that interconnect these elements 36

37 Executive Summary: Selling Smart Networks In many examples today s data WANs are being sold as cloud-enablers with carriers offering smart or intelligent networks Provide comprehensive network consulting and design recommendations Prove that the network will support dynamic allocation of bandwidth and network resources before problem occurs 37

38 Thank you for your time. Questions? Joel Stradling Principal Analyst Brian Washburn Research Director Current Analysis helps clients win more business by providing continuous, in-depth competitive intelligence. We enable sales teams, marketing professionals, product managers, and executives to anticipate and quickly take action on market opportunities and competitor threats 38