ACROSS THE OFFICE, ACROSS TOWN, ACROSS THE COUNTRY AXXESS PROVIDES TRANSPARENT NETWORKING AND PROTECTION

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3 ACROSS THE OFFICE, ACROSS TOWN, ACROSS THE COUNTRY AXXESS PROVIDES TRANSPARENT NETWORKING AND PROTECTION FOR YOUR INVESTMENT Only one integrated communications system meets all the challenges you face in building your business. Obviously, you need superior performance and dependability. Seamless expansion capabilities are critical to growing your business without interruption. You want a flexible, scalable system that will adapt to the newest technology so you don t get stuck with outdated components. And the ability to add applications, upgrades and functionality through software to minimize and protect your investment in hardware. Inter-Tel s Axxess software-based, open-architecture communications platform meets each of these challenges to help maximize your competitive advantage now and in the future. Axxess provides tightly integrated voice processing technology, IP telephony functionality and transparent networking throughout your organization from fewer than 32 communication devices up to 40,000 in up to 63 different offices. Since man first walked on the moon, Inter-Tel has been engineering telecommunications systems that provide a competitive advantage and protect your investment. We design our systems so that yesterday s phones work on our current platform as well as tomorrow s.

4 CHANGE SOFTWARE, NOT HARDWARE TO MAXIMIZE COMMUNICATIONS PRODUCTIVITY Because you add applications and upgrade system capabilities through software (written in C++), you decrease expenses while increasing functionality, portability and application flexibility. Axxess programmable Digital Signal Processing (DSP) computer chips let you quickly and easily enhance and customize your communications system with software downloads, rather than replacing hardware. Axxess is based on open architecture interfaces and standard protocols. This approach provides continual enhancement of applications without the need to rewrite the underlying code. You build on your original Axxess applications, cards and phones.

5 THE NEXT GENERATION OF DIGITAL COMMUNICATIONS NOW Since 1969, innovating business communications systems has been our focus. Today, our Axxess system delivers on the promise of IP voice communication with a full range of IP Telephony solutions. Whether you need to connect several phones in an office; hundreds of phones in a building or on a campus; off-site or at-home employees; even offices across the country or around the world, we ve got you covered. Utilizing our IP PhonePlus and IP SoftPhone you can customize an effective, costefficient solution to boost communications productivity. IP applications are supported in a hybrid implementation so that you can run traditional and IP telephony on the same system simultaneously. And, when you migrate to full IP, you ll have complete backwards compatibility.

6 ENGINEERED FOR GROWTH Inter-Tel develops communications systems to meet all the challenges you face in building your business. Inter-Tel s Axxess software-based, open-architecture communications platform maximizes your competitive advantage and protects your investment now and in the future. With Axxess, all call-processing functions operate transparently across the entire network. You can send and respond to inter-station messages, use a centralized attendant, have customer service agents located in different offices and much more. It s transparent interoffice communications, across town or across the country. Your customers are quickly routed to the best person to help them in New York, Los Angeles, any location. YOUR CONNECTION TO THE FUTURE Inter-Tel is at the forefront of exploration and implementation of the advantages of Computer Telephony and voice and data convergence via the Internet. We will continue to be a leader in creating opportunities to bring together telephone and computer technologies in ways that will shape future communications.

7 AXXESS SUPPORTS YOUR CRITICAL APPLICATIONS Voice Processing Unified Messaging Transparent Networking of Systems Traditional An active outside call is displayed along with call duration and approximate call cost. Frame Relay, IP or ATM Automatic Call Distribution Attendant Call Management System Programming and Management Computer Telephony Integration CT Standards TAPI, TSAPI, CSTA Inter-Tel Axxess supports Caller I.D. with directory lookup. The system can display a phone number or a company name. Axxess Voice Processing Unit displays a Caller I.D. message, with total duration and elapsed time indicated as well. Displays can be easily switched from English to other languages from each individual station. Axxess is classified as a Hybrid Key, Multi-Function and/or PBX system (FCC registration #BE2USA PF-E).

8 7300 West Boston Chandler, AZ (480) Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost. Specifications are subject to change without notice. Some features may require additional hardware and/or specific software. Copyright 2002 Inter-Tel, Incorporated. All products and services mentioned are the trademarks, service marks, registered marks or registered service marks of their respective owners. Part #