SteelConnect Gateway Hardware Installation Guide

Transcription

1 SteelConnect Gateway Hardware Installation Guide SDI-2030, SDI-5030 Version 2.11 August 2018

2 2018 Riverbed Technology, Inc. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed or their respective owners. Akamai and the Akamai wave logo are registered trademarks of Akamai Technologies, Inc. SureRoute is a service mark of Akamai. Apple and Mac are registered trademarks of Apple, Incorporated in the United States and in other countries. Cisco is a registered trademark of Cisco Systems, Inc. and its affiliates in the United States and in other countries. EMC, Symmetrix, and SRDF are registered trademarks of EMC Corporation and its affiliates in the United States and in other countries. IBM, iseries, and AS/400 are registered trademarks of IBM Corporation and its affiliates in the United States and in other countries. Juniper Networks and Junos are registered trademarks of Juniper Networks, Incorporated in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States and in other countries. Microsoft, Windows, Vista, Outlook, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and in other countries. Oracle and JInitiator are trademarks or registered trademarks of Oracle Corporation in the United States and in other countries. UNIX is a registered trademark in the United States and in other countries, exclusively licensed through X/ Open Company, Ltd. VMware, ESX, ESXi are trademarks or registered trademarks of VMware, Inc. in the United States and in other countries. This product includes Windows Azure Linux Agent developed by the Microsoft Corporation ( Copyright 2016 Microsoft Corporation. This product includes software developed by the University of California, Berkeley (and its contributors), EMC, and Comtech AHA Corporation. This product is derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm. The SteelHead Mobile Controller (virtual edition) includes VMware Tools. Portions Copyright VMware, Inc. All Rights Reserved. NetApp Manageability Software Development Kit (NM SDK), including any third-party software available for review with such SDK which can be found at and are included in a NOTICES file included within the downloaded files. For a list of open source software (including libraries) used in the development of this software along with associated copyright and license agreements, see the Riverbed Support site at https//support.riverbed.com. This documentation is furnished AS IS and is subject to change without notice and should not be construed as a commitment by Riverbed. This documentation may not be copied, modified or distributed without the express authorization of Riverbed and may be used only in connection with Riverbed products and services. Use, duplication, reproduction, release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. This documentation qualifies as commercial computer software documentation and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. Riverbed Technology 680 Folsom Street San Francisco, CA Part Number

3 Contents Welcome... 5 Documentation and release notes... 5 Contacting Riverbed... 5 Safety and compliance information SteelConnect SDI-2030 and SDI-5030 Gateway Overview... 7 SteelConnect SDI-2030 and SDI-5030 gateway components... 7 SteelConnect SDI-2030 and SDI-5030 gateway LEDs... 8 SteelConnect SDI-2030 and SDI-5030 gateway front panel LEDs... 9 SteelConnect SDI-2030 and SDI-5030 gateway back panel LEDs Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Site preparations or considerations Site requirements Safety information Environmental considerations Required tools and equipment Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways Powering on the gateway Connecting to the network Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Field-replaceable units Required tools Removing and installing the bezel Removing and installing the chassis cover Removing the chassis cover Installing the chassis cover Removing and installing the air duct Replacing disk drives Replacing memory modules SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 3

4 Contents Replacing power supply units Replacing fans Installing or replacing network interface cards (NICs) A - Supported SDI-2030 and SDI-5030 Gateway NICs Four-Port 1-GbE Copper Base-T card Two-Port 10-GbE Copper card Four-Port 10-GbE Copper card Four-Port 1-GbE Fiber/Copper SFP card Two-Port 10-GbE Fiber SFP+ card Four-Port 10-GbE Fiber SFP+ card B - SteelConnect SDI-2030 and SDI-5030 Gateway Specifications SDI-2030 gateway technical specifications Power requirements and consumption Environmental specifications SDI-5030 gateway technical specifications Power requirements and consumption Environmental specifications SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

5 Welcome Welcome to the SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030). This guide is written for the administrators responsible for the installation of SteelConnect SDI-2030 and SDI-5030 gateways. Documentation and release notes To obtain the most current version of all Riverbed documentation, go to the Riverbed Support site at The Riverbed Knowledge Base contains any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To see the most current version of the release notes, click the version number in the lower-left corner of SCM. We recommend taking a look at the release notes before you begin using a new version of SCM. Contacting Riverbed Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling RVBD-TAC ( ) in the United States and Canada or outside the United States. You can also go to Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. proserve@riverbed.com or go to Documentation - Have questions about Riverbed s documentation? Send your comments to techpubs@riverbed.com. Safety and compliance information Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment. Note: Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 5

6 Welcome Safety and compliance information Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide before you install, operate, or service the products. Refer to the Safety and Compliance Guide if you don t clearly understand the safety information provided in the product documentation. 6 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

7 1 SteelConnect SDI-2030 and SDI-5030 Gateway Overview The SteelConnect SDI-2030 and SDI-5030 gateways offer enterprise-class SD-WAN for large-scale deployments. This chapter includes the following sections: SteelConnect SDI-2030 and SDI-5030 gateway components on page 7 SteelConnect SDI-2030 and SDI-5030 gateway LEDs on page 8 SteelConnect SDI-2030 and SDI-5030 gateway components The SteelConnect SDI-5030 gateway is a 1U gateway that offers high throughput and support for complex networks. The SteelConnect SDI-2030 gateway is a 1U gateway targeted for small enterprise deployments where the SDI-5030 gateway is too large. The SDI-2030 gateway can also serve as a branch office appliance that has high throughput requirements. The SDI-2030 and SDI-5030 gateways ship with a preinstalled Four-Port 1-GbE copper base-t network interface card (NIC) located in the Intel I/O module bay. The SDI-5030 ships with a preinstalled offload compression card in riser-card slot 2. You can install additional NICs in riser-card slot 1 on the SDI-2030 and SDI-5030 gateways. The SteelConnect SDI-2030 and SDI-5030 gateways support up to four replaceable, hot-swappable, 3.5-inch hard-disk drives (HDD). The HDDs, VGA port, USB ports, and control panel are located on the front panel of the gateway shown in Figure 1-1. Figure 1-1. Front panel SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 7

8 SteelConnect SDI-2030 and SDI-5030 Gateway Overview SteelConnect SDI-2030 and SDI-5030 gateway LEDs Figure 1-2. Rear panel Figure 1-3. Rear port numbers This table describes the components on the rear panel. Components Power supply 1 and 2 Riser-card slot 1 Riser-card slot 2 VGA Serial USB Ports 1 to 4 (SDI-5030) Ports 1 to 4 (SDI-2030) Ports 5 and 6 Ports 7 to 10 Description Supplies power to the gateway. PCIe expansion slot. Not configurable. DB15 access port used for video connectivity. RJ45 access port for communication input and output. Three stacked ports that are 2.0 and 3.0 compatible. Preinstalled with Four-Port 1-GbE Copper Base-T NIC. Port 1 reserved for SCM communication; port 2 reserved for cluster communication. The remaining ports are general purpose. Preinstalled with Four-Port 1-GbE Copper Base-T NIC. Upon bootstrap, port 1 reserved for high availability (HA) and all remaining ports are used as uplinks. After the appliance establishes communication with SCM, any port can be used as either an HA port or an uplink (WAN) port. Support for 10-GbE NICs. Support for additional NICs. SteelConnect SDI-2030 and SDI-5030 gateway LEDs This section describes the LEDs for the SteelConnect SDI-2030 and SDI-5030 gateways. 8 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

9 SteelConnect SDI-2030 and SDI-5030 gateway LEDs SteelConnect SDI-2030 and SDI-5030 Gateway Overview SteelConnect SDI-2030 and SDI-5030 gateway front panel LEDs Figure 1-4. Front panel LEDs This table describes the LEDs for the control panel on the SteelConnect SDI-2030 and SDI-5030 gateways. Control panel descriptions System ID button with integrated LED NMI button (recessed, tool required for use) NIC 1 activity LED (port 6 activity LED) System cold reset button (recess, tool required for use) System status LED Power button with integrated LED LED description Maintenance = blue. Turns the integrated ID LED and the blue server board ID LED on and off. The ID LED identifies the gateway for maintenance when installed in a rack of similar appliances. You can also turn on and turn off the ID LED remotely by using the Intelligent Platform Management Interface (IPMI) chassis identify command, which causes the LED to blink for 15 seconds. A duplicate system ID LED is on the back of the gateway to the left of the video port. Puts the gateway in a halt state and issues a nonmaskable interrupt (NMI). This state helps when performing diagnostics for a given issue where a memory download is necessary to determine the cause of the problem. To prevent an inadvertent system halt, the NMI button is located behind the front control panel faceplate and is only accessible with the use of a small tipped tool such as a pin or paper clip. Maps to port 6 on the rear panel. Link = green. Activity = blinking green. The blink rate is consistent with the amount of network activity. Reboots the gateway. Shows the current health of the server system. Healthy = green. Degraded = yellow. Critical = blinking yellow. System on = green. System off = no light. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 9

10 SteelConnect SDI-2030 and SDI-5030 Gateway Overview SteelConnect SDI-2030 and SDI-5030 gateway LEDs Control panel descriptions Hard drive activity LED NIC 2 activity LED (port 5 activity LED) LED description Activity = blinking green. Maps to port 5 on the rear panel. Link = green. Activity = blinking green. The blink rate is consistent with the amount of network activity. 10 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

11 SteelConnect SDI-2030 and SDI-5030 gateway LEDs SteelConnect SDI-2030 and SDI-5030 Gateway Overview This table describes the LEDs on the front panel of the SDI-2030 and SDI-5030 gateways. HDD LED State Description Activity LED Blinking green Read/write activity. Disk fault LED Orange Failed disk. Blinking orange RAID rebuild. SteelConnect SDI-2030 and SDI-5030 gateway back panel LEDs Figure 1-5. Back panel LEDs Power supply LED state Green Off Description Power on. No AC power to all power supplies. 1 Hz blinking green Standby AC present (only 12 VSB or power supply in cold redundant state). Amber Power supply critical event causing a shutdown; failure OCP, OVP, fan fail. 1 Hz blinking amber Power supply warning (possible high temperature, high power, high current, slow fan). 2 Hz blinking green Power supply firmware updating. Figure 1-6. Port 5 and port 6 LEDs Port 5 and 6 LEDs State Description Left LED Green Link is up. Blinking green Activity. Right LED No light (with green left LED) 100 Mbps data rate. Green Yellow 1000 Mbps data rate. 10 GbE data rate. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 11

12 SteelConnect SDI-2030 and SDI-5030 Gateway Overview SteelConnect SDI-2030 and SDI-5030 gateway LEDs This table describes the LEDs for ports 1 to 4 on the rear panel of the SDI-2030 and SDI-5030 gateways. Four-port 1-GbE copper LEDs State Description Speed/Disconnect (Top left) Link/Activity (Top right) Yellow Green Off Green Blinking green 1000 Mbps 100 Mbps 10 Mbps Link Activity 12 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

13 2 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways This chapter describes how to install or mount the gateway. It includes these topics: Site preparations or considerations on page 13 Required tools and equipment on page 14 Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways on page 14 Powering on the gateway on page 21 Connecting to the network on page 22 Site preparations or considerations Before you install the SteelConnect SDI-2030 and SDI-5030 gateways, make sure that your site meets the requirements suggested in this section. Site requirements on page 13 Safety information on page 13 Environmental considerations on page 14 Site requirements A standard electronic environment where the ambient temperature doesn t exceed 95ºF (35ºC) and the relative humidity doesn t exceed 90% (noncondensing). Ethernet connections are available within the standard Ethernet limit. A clean power source is available, dedicated to computer appliances and other electronic equipment. The rack is a standard 19-inch Telco-type mounting rack. Safety information Carefully inspect the work area in which the gateway will be located to ensure against hazards such as damp floors, ungrounded power extension cords, and missing ground connections. Before you connect the gateway to power, locate the power off switch on the gateway and locate the main circuit breaker for the room in which the gateway is installed. If an electrical accident occurs, turn power off immediately. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 13

14 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Required tools and equipment Before operating the gateway, ensure that external power sources comply with the requirements. Ensure that the ampere rating of all equipment plugged into wall outlets does not exceed the capacity of the outlet. If you require an extension cord, ensure that the ampere rating of all equipment plugged into the extension cord does not exceed the cord s ampere rating. If the gateway is exposed to moisture or condensation, disconnect it from the power source immediately and obtain service assistance. If the gateway exhibits unexpected behavior, such as smoking or becoming extremely hot, disconnect it from the power source immediately and then obtain service assistance. Environmental considerations Ensure that the gateway has at least 12 inches of clearance on all sides to allow for proper ventilation. The gateway generates heat and requires adequate circulation to maintain proper operating temperatures. Never cover or obstruct the gateway ventilation slots. Do not position the gateway near high-powered radio transmitters or electrical equipment, such as electrical motors or air conditioners. Interference from electrical equipment can cause intermittent failures. Do not install the gateway in areas where condensation, water, or other liquids may be present. These may cause safety hazards and equipment failure. For clearance to the front and rear panels, make sure that: front-panel indicators can be easily read. access to ports is sufficient for unrestricted cabling. the AC power cord can reach from the AC power outlet to the connector on the rear panel. access to the rear of the rack is sufficient for connecting the power supply. Required tools and equipment You need the following tools and equipment to mount the SteelConnect gateways: A standard server-type rack A standard Phillips screwdriver The rack-mount kit that ships with your gateway Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways The SteelConnect SDI-2030 and SDI-5030 gateways ship with rack mount hardware. 14 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

15 Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways Installing the SteelConnect SDI-2030 and SDI-5030 Important: You will need the MAC address to register the product. Write down the MAC address on the top cover label of the chassis before you rack mount the gateway. After the gateway is rack mounted, it is difficult to read the MAC address. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 15

16 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Rack mounting the SteelConnect SDI-2030 and SDI-5030 The RMK-1-VRAIL kit that ships with the gateway includes a ball retainer lock on the outer member. The lock provides better lock functionality when the inner member is extended. The rail kit also has an inner member that is 4 inches (100 mm) longer for easier gateway insertion. You can adjust the rails to accommodate a 24-inch to 30-inch deep rack. When installed, the maximum rail extension is 16.7 inches (424.4 mm). The rails support a maximum appliance weight of 130 lb (59 kg). Note: The rail kit may contain extra pieces of hardware not needed for your gateway installation. The RMK-1-VRAIL has the components shown in Figure 2-1. Figure 2-1. Slide rail components A - Front bracket B - Outer member C - Rear bracket D - Inner member E - Safety locking pin F - Release button Figure 2-2. Ball retainer lock for the RMK-1-VRAIL kit 16 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

17 Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways Installing the SteelConnect SDI-2030 and SDI-5030 To mount the gateway 1. Install the outer rails to the rack posts. Align the brackets to the appropriate vertical position on the rack and insert the fasteners. Move the ball retainer to the front of the slide rails. (See Figure 2-3.) Figure 2-3. Installing the rails to the rack 2. Install the inner members to the gateway. Align the inner member key holes to standoffs on the gateway and move the inner member toward the front of the gateway. (See Figure 2-4.) Figure 2-4. Installing the inner member SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 17

18 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Rack mounting the SteelConnect SDI-2030 and SDI Install the gateway to the fixed slides. Pull the release button in the inner member to release the lock and allow the gateway to close. (See Figure 2-5.) Figure 2-5. Installing the gateway to fixed slides (bezel attached) To remove the gateway 1. Fully extend the slides until they are in the locked position. 2. Pull the release button to release the lock and disconnect the inner member from the slides. (See Figure 2-6.) Figure 2-6. Releasing the lock 18 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

19 Rack mounting the SteelConnect SDI-2030 and SDI-5030 gateways Installing the SteelConnect SDI-2030 and SDI Remove the inner member from the gateway. Press the safety lock to release the inner member. (See Figure 2-7.) Figure 2-7. Removing the rail To mount a gateway in a four-post rack using the RMK-1-PRAIL kit Note: The RMK-1-PRAIL kit does not require the use of tools; however, there is an option to use a screw on each rail for added stability. 1. Install the rails to the rack posts. Insert the rail into the rack holes. Use the slide to move the bracket inside of the rack. Once the rail is in the correct holes, release the extendable part of the rail and the bracket will snap in place and lock. (See Figure 2-8.) Note: You can use a screw on each rail for added stability. Figure 2-8. Installing the rails to the rack SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 19

20 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Rack mounting the SteelConnect SDI-2030 and SDI Pull the extendable slides out completely. (See Figure 2-9.) Figure 2-9. Extending the slides 3. Position the gateway so that the keyed openings on the rails are aligned with the locating pins on the sides of the gateway. (See Figure 2-10.) Figure Aligning the gateway 4. Start with the back of the gateway and drop the rear spool into the rail and continue to drop the spools into the rail until the gateway is fully positioned. 20 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

21 Powering on the gateway Installing the SteelConnect SDI-2030 and SDI-5030 Gateways 5. Lift the release tab and push the gateway into the rack. (See Figure 2-11.) Figure Pushing the gateway into the rack To remove the gateway 1. Fully extend the rails. 2. Lift the gateway out of the rails and remove the gateway from the rack. Powering on the gateway This section describes how to connect the AC power and power on the gateway. Caution: In European electrical environments you must ground (earth) the green/yellow tab on the power cord, or risk electrical shock. To power on the gateway 1. If your gateway has a master power switch, ensure that the gateway and master power switches are in the off position on the rear of the gateway. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 21

22 Installing the SteelConnect SDI-2030 and SDI-5030 Gateways Connecting to the network 2. Plug the AC power cord into the power source. Figure Connecting the AC power 3. Plug the AC power cord into an uninterrupted AC power source. 4. Press the power switch on. If the gateway doesn t immediately power on, press the power switch off, then press the power switch on again. 5. Check the status lights on the gateway. Connecting to the network For the SDI-5030 gateway located at the data center, use port 1 located on the rear panel of the gateway to connect to the SteelConnect Manager (SCM). The remaining ports are general purpose ports. The ports are numbered 1 to 6 along the lower row and 7 to 10 in the upper row of the rear panel. The SDI-2030 gateway can be deployed as a 1-Gbps data center gateway for small enterprises. The SDI gateway can also serve as a branch office appliance that requires high throughput. For the SDI gateway located at the branch, upon bootstrap, port 1 reserved for high availability (HA) and all the remaining ports are used as uplinks. After the appliance establishes communication with SCM, any port can be used as either an HA port or an uplink (WAN) port. Note: The SteelConnect SDI-2030 and SDI-5030 gateways do not ship with cables. Figure SteelConnect SDI-2030 and SDI-5030 gateway port numbers After you have cabled the appliance, use the SCM URL ed to you to login to SCM. The default username and password are: admin and pppp. After a successful log in, you're greeted by the dashboard. Note: To find a SteelConnect Manager instance, the SDI-2030 and SDI-5030 gateways requires internet access; make sure the network provides a DHCP service so the SDI-2030 and SDI-5030 gateways can establish a connection automatically. For details on configuring SD-WAN features, see the SteelConnect Manager User Guide. For details on installing SteelHead SD appliances, see the SteelHead SD Installation Guide. For details on configuring SteelHead SD features, see the SteelHead SD User Guide. 22 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

23 3 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components This chapter describes how to replace components in the SteelConnect SDI-2030 and SDI-5030 gateways. It includes the following sections: Field-replaceable units on page 24 Required tools on page 24 Removing and installing the bezel on page 25 Removing and installing the chassis cover on page 26 Removing and installing the air duct on page 27 Replacing disk drives on page 28 Replacing memory modules on page 31 Replacing power supply units on page 32 Replacing fans on page 34 Installing or replacing network interface cards (NICs) on page 35 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 23

24 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Field-replaceable units Field-replaceable units The SteelConnect SDI-2030 and SDI-5030 gateways contains field-replaceable units (FRUs) that you or a certified service technician can troubleshoot, remove from the gateway, and replace without having to send the gateway to a repair facility. Figure 3-1. SDI-2030 and SDI-5030 gateway components Caution: Perform troubleshooting or repairs only as directed in the product documentation or by the online or telephone service and support team. All other servicing should be performed by a certified service technician only. Your warranty does not cover damage due to servicing that is not authorized by Riverbed. Read and follow the safety instructions in the Safety and Compliance Guide. Note: For a list of supported NICs, see Appendix A, Supported SDI-2030 and SDI-5030 Gateway NICs. Important: If your gateway is rack mounted, see Appendix A, Supported SDI-2030 and SDI-5030 Gateway NICs. to remove it from the rack before starting the procedures in this chapter. Required tools You need the following tools and equipment to replace gateway components: An antistatic strap. When you replace gateway components, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge. Make sure that the strap makes skin contact prior to handling equipment. 24 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

25 Removing and installing the bezel Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Use a magnetic Phillips screwdriver to remove screws in the gateway. The magnetic screwdriver ensures screws are not lost in the gateway. Note: You must use approved components for the gateway to function properly. Installation of unapproved components will result in boot failure. To order components, contact Riverbed Support at support.riverbed.com. Removing and installing the bezel Note: The bezel that ships with your gateway might look different from the bezel in the Figure 3-2. To remove the bezel 1. If locked, unlock the bezel. 2. Remove the left end of the front bezel from the rack handle (Figure 3-2, letter A). 3. Pull the left side of the front bezel toward you to release the latches on the right end from the rack handle (Figure 3-2, letter B). Figure 3-2. Removing the bezel To install the bezel 1. Insert the tab on the right end of the front bezel to the rack handle (Figure 3-3, letter A). 2. Push the left end of the bezel toward the gateway until it clicks into place (Figure 3-3, letter B). SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 25

26 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Removing and installing the chassis cover 3. Lock the bezel, if needed. Figure 3-3. Installing the bezel Removing and installing the chassis cover You need to remove the top cover to add or replace the components inside the gateway. This section describes how to work with the chassis cover. The gateway must be operated with the gateway cover in place to ensure proper cooling. Removing the chassis cover 1. Power down the gateway and unplug all peripheral devices and the power cable. 2. Remove the screw, if there is one, on the cover and loosen the two captive screws on the rear panel of the cover. Figure 3-4. Removing the cover 3. Slide the cover back and lift upward. 26 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

27 Removing and installing the air duct Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Installing the chassis cover 1. Place the top cover on the gateway and slide it toward the front of chassis until the recessed front edge fits smoothly under the chassis edge and the locking pins are fully engaged. Figure 3-5. Installing the cover 2. Install the two captive installation screws at the rear of the unit and then secure the screw at the top if there is a screw. Removing and installing the air duct The gateway requires an air duct for proper airflow. Always operate your gateway with the air duct in place. Note: You need to remove the air duct to access many internal components. To remove and install the air duct 1. The air duct is located on top of the fans. Lift the air duct straight up to remove it from the gateway. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 27

28 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Replacing disk drives 2. Align the air duct over the fans and lower the air duct into place to reinstall the air duct. Figure 3-6. Installing the air duct Replacing disk drives This section describes how to remove and replace the disk drives. Note: If you need to replace a gateway, you cannot move the disks to preserve your data. Each disk is encoded with machine-level information and moving disks is not supported. The SDI-2030 and SDI-5030 gateways are equipped with replaceable, hot-swappable, 3.5-inch harddisk drives (HDD). When replacing a drive, replace only one drive at a time. You must use approved disk drives. To order disk drives, contact Riverbed Support at Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge. Make sure that the strap makes skin contact prior to handling equipment. Caution: Use caution when you remove or replace gateway components; they can become hot to the touch. To replace a disk drive 1. Remove the bezel. See Removing and installing the bezel on page Identify the faulty disk drive. See Figure 3-7 for disk drive numbering. Figure 3-7. Disk drive numbers 28 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

29 Replacing disk drives Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components 3. Press the orange release button and pull the drive handle toward you. Figure 3-8. Removing the disk drive 4. Slide the faulty disk drive out of the slot. 5. Remove the four screws securing the drive from the carrier and remove the failed drive. Figure 3-9. Removing the drive from the carrier 6. Insert the new drive in the carrier and secure using the four screws. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 29

30 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Replacing disk drives Make sure the drive connector matches the backplane connector. Figure Inserting the drive in the carrier 7. Open the new disk-drive handle by pressing the orange release button. 8. Slide in the new disk drive until it mates with the back connectors in the chassis. The disk drive LED lights blue when connected. Figure Inserting the disk drive 9. Press in the disk-drive handle to close it. The new disk drive runs through a self-test automatically. The disk drive automatically begins proper operation with the other disk drives. You do not need to set up or configure the new disk drive. Important: It takes approximately 3 to 4 hours to rebuild a new disk drive. You can configure the system to send an to the administrator user when the disk drive has finished rebuilding. 30 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

31 Replacing memory modules Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Replacing memory modules Figure 3-12 illustrates the memory module slot locations. Figure Memory module slot locations In the SDI-2030 the DIMM slots E1, E2, E3,G1, G2, and G3 are empty as there is no CPU in socket 2. Figure SDI-2030 empty CPU 2 socket and empty DIMM slots When adding new memory to the gateway, add the memory in the blue slots first. Once the blue slots are full, populate the black slots. Use the lowest lettered and numbered slots first. To replace a memory module in the gateway 1. Power down the gateway. 2. Remove the chassis cover. See Removing and installing the chassis cover on page Remove the air duct. See To remove and install the air duct on page 27. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 31

32 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Replacing power supply units 4. Press the ejector tabs on the memory slots down and outward, and gently pull the memory module out of the slot. 5. Replace the memory module with an approved memory module of the same size. Note: Replacing the existing memory module with a module of a different size causes the gateway to fail. You must use approved memory modules. Contact Riverbed Support at to obtain the correct memory modules. 6. Align the memory-module edge connector with the slot alignment keys and insert it into the slot. The module slot has two alignment keys that allow you to install the module in only one direction. Figure Inserting the memory modules into the connector slot and securing 7. Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the module into the slot. 8. Ensure that all ejector tabs are in the upright locked position. 9. Replace the chassis cover. 10. Replace the power cords and peripherals. 11. Power on the gateway. Replacing power supply units This section describes how to replace a power supply. This gateway is equipped with replaceable, hotswappable power supply units. Caution: Use caution when replacing the power supply units; they can become hot to the touch. To replace a power supply unit 1. Locate the defective power supply unit and remove the power cord. 32 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

33 Replacing power supply units Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components 2. Press the release tab toward the black handle, and pull the power supply unit toward you. Figure Removing the power supply unit Power supply 1 (PS1) is on the left, and power supply 2 (PS2) is on the right. 3. Pull the power supply unit out of the chassis. Caution: Put the defective power supply unit aside; wait until it cools down before touching it. 4. Slide in the new power supply unit until it clicks into place. Figure Inserting the power supply unit 5. Plug the AC power cord into the new power supply unit. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 33

34 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Replacing fans Replacing fans This section describes how to replace fans in the gateway. The gateways are equipped with six fans that are not hot swappable. You must power down the gateway before replacing the fans. Note: You must use approved fans. To order fans, contact Riverbed Support at To replace a fan 1. Power off the gateway and remove the chassis cover. See Removing and installing the chassis cover on page Identify the faulty fan. Disconnect the fan cable from the cable jack on the motherboard and remove the faulty fan from the dock. Figure Fan numbering 3. Lift the fan assembly from the chassis and push out the faulty fan. Figure Removing the fan assembly 4. Install the replacement fan into the fan assembly, ensuring all the rubber guides are in place and the cable is located on the side closest to the server board. 34 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

35 Installing or replacing network interface cards (NICs) Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components 5. Align the fan assembly mounting holes with pins on the chassis base and push down until it is firmly seated. Figure Installing the fan assembly 6. Attach the fan cable to the fan connector on the server board. 7. Replace the chassis cover. Installing or replacing network interface cards (NICs) In the SDI-5030 and SDI-2030 gateways, PCIe riser-card slot 1 is open for configuration with any of the supported NICs. For details on supported NICs, see Appendix A, Supported SDI-2030 and SDI-5030 Gateway NICs. To install or replace a NIC 1. Power down the gateway and remove the power-supply cord. 2. Remove the cables connected to the gateway. 3. Remove the gateway from the mounting rack, if necessary. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 35

36 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Installing or replacing network interface cards (NICs) 4. Remove the top cover. Only PCI riser-card slot 1 is configurable in the SDI-2030 and SDI-5030 gateways. (See Removing and installing the chassis cover on page 26.) Figure PCI risers To install a card in the PCI riser 1. Remove the riser with the bracket by removing the screw. 2. If you are replacing an existing card, carefully pull the card from the riser. If you are not replacing a card, remove the filler panel from the slot by pushing it from the inside of the gateway. 3. Hold the new card between the front bezel and the rear of the card to avoid ESD damage. 36 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

37 Installing or replacing network interface cards (NICs) Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components 4. Plug the assembly into the riser slot on the baseboard and fasten the screw. Figure Installing a PCI adapter to the riser assembly Note: Make sure the cards are seated properly in the enclosure. The cards are not functional if they are not seated properly. 5. Replace the cover on the chassis. 6. Connect the power cords. 7. Connect the cables. 8. Power up the gateway and check the status lights. For information about the status lights, see the SteelConnect SDI-2030 and SDI-5030 gateway LEDs on page 8. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 37

38 Replacing SteelConnect SDI-2030 and SDI-5030 Gateway Components Installing or replacing network interface cards (NICs) 38 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

39 A Supported SDI-2030 and SDI-5030 Gateway NICs This appendix summarizes the NICs supported by the SteelConnect SDI-2030 and SDI-5030 gateways. It includes the following sections: Four-Port 1-GbE Copper Base-T card on page 39 Two-Port 10-GbE Copper card on page 40 Four-Port 10-GbE Copper card on page 41 Four-Port 1-GbE Fiber/Copper SFP card on page 41 Two-Port 10-GbE Fiber SFP+ card on page 42 Four-Port 10-GbE Fiber SFP+ card on page 43 In the SDI-5030 and SDI-2030 gateways, PCIe riser-card slot 1is open for configuration with any of the following NICs. Four-Port 1-GbE Copper Base-T card Figure A-1. Four-port 1-GbE Copper Base-T card (NIC-1-001G-4TX) Port Description P0, P1, P2, P3 Provides access to 10/100/1000 Base-TX. LED Link/Activity (LED1) Description Link = green Activity = blinking green Speed (LED2) 1 G = yellow 100 M = breen 10 M = off SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 39

40 Supported SDI-2030 and SDI-5030 Gateway NICs Two-Port 10-GbE Copper card Specification Description Connectors Four shielded RJ45 Cables and operating distance 10 Base-T Category 3, 4, or 5 maximum 100 m 100 Base-Tx Category 5 maximum 100 m 1000 Base-T Category 5E maximum 100 m Two-Port 10-GbE Copper card Figure A-2. Two-Port 10-GbE Copper card (NIC-1-010G-2TX) Port Description P0, P1 Provides access to 100/1000/10G Base-T. LED 10G=GRN 1G=YLW (LED1) LINK/ACT=GRN (LED2) Description 10 G = green 1 G = yellow 100 M = off Link = green Activity = blinking green Specification Connectors Cables and operating distance Description Two shielded RJ45 100Base-Tx Category 5 maximum 100 m 1000Base-T Category 5E maximum 100 m 10GBase-T Category 6A maximum 100 m 40 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

41 Four-Port 10-GbE Copper card Supported SDI-2030 and SDI-5030 Gateway NICs Four-Port 10-GbE Copper card Figure A-3. Four-Port 10-GbE Copper card (NIC-1-010G-4TX) Port Description P0, P1, P2, P3 Provides access to 100/1000/10G Base-T. LED 10G=GRN 1G=YLW (LED1) LINK/ACT=GRN (LED2) Description 10 G = green 1 G = yellow 100 M = off Link = green Activity = blinking green Specification Connectors Cables and operating distance Description Four shielded RJ45 100Base-Tx Category 5 maximum 100 m 1000Base-T Category 5E maximum 100 m 10GBase-T Category 6A maximum 100 m Four-Port 1-GbE Fiber/Copper SFP card Figure A-4. Four-Port 1-GbE Fiber/Copper SFP card (NIC-1-001G-4SFP) Port Description P0, P1, P2, P3 Provides access to 1000 Base-TX, LX, or SX. SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 41

42 Supported SDI-2030 and SDI-5030 Gateway NICs Two-Port 10-GbE Fiber SFP+ card LED LNK LNK/ACT Description Yellow Link = green Activity = blinking green Specification Connectors Description Four small form factor pluggable (SFP) cage Cables and operating distances SFP 1GBase-Copper module SFP 1GBase-SX module SFP 1GBase-LX module 1000 Base-T Category 5E maximum 100 m Multimode Fiber 220 m using 62.5 um 550 m using 50 um Single-mode Fiber: 5000 m using 9 um Multimode Fiber: 550 m using 50 um 550 m using 62.5 um Supported SFPs Manufacturing part # Orderable part # SFP 1 GbE TX TRC-1-SFP-TX SFP 1 GbE SX TRC-1-SFP-SX SFP 1 GbE LX TRC-1-SFP-LX Two-Port 10-GbE Fiber SFP+ card Figure A-5. Two-Port 10-GbE Fiber SFP+ card (NIC-1-010G-2SFPP) Port Description P0, P1, P2, P3 Provides access to 1000 Base-TX, LX, or SX. LED LNK P0, LNK P1 LNK/ACT Description Green Link = reen Activity = blinking green 42 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

43 Four-Port 10-GbE Fiber SFP+ card Supported SDI-2030 and SDI-5030 Gateway NICs Specification Connectors Description Two small form factor pluggable (SFP+) cage Cables and operating distance for the supported SFPs SFP+ 10 GbE direct attached cable SFP+ 10GBase-SR module 62.5 um SFP+ 10GBase-LR module 10-G passive direct attach cable, up to 10 m 160 MHz/km 26 m 62.5 um, (OM1) 200 MHz/km 33 m 50 um, 400 MHz/km 66 m 50 um, (OM2) 500 MHz/km 82 m 50 um, (OM3) 2000 MHz/km 300 m Single-Mode: m at 9 um SFPs Manufacturing part # Orderable part # SFP+ 10 GbE DAC TRC-1-SFPP-DAC SFP+ 10 GbE SR TRC-1-SFPP-SR SFP+ 10 GbE LR TRC-1-SFPP-LR Four-Port 10-GbE Fiber SFP+ card Figure A-6. Four-Port 10-GbE Fiber SFP+ card (NIC-1-010G-4SFPP) Port Description P0, P1, P2, P3 Provides access to 1000 Base-T, LX, or SX. LED Speed Link/Activity Description Blue = 10 G Yellow = 1 G Link = green Activity = blinking SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 43

44 Supported SDI-2030 and SDI-5030 Gateway NICs Four-Port 10-GbE Fiber SFP+ card Specification Connectors Description Two small form factor pluggable (SFP+) cage Cables and operating distance for the supported SFPs SFP+ 10 GbE direct attached cable SFP+ 10GBase-SR module 62.5 um SFP+ 10GBase-LR module 10-G passive direct attach cable, up to 10 meters 160 MHz/km 26 m 62.5 um, (OM1) 200 MHz/km 33 m 50 um, 400 MHz/km 66 m 50 um, (OM2) 500 MHz/km 82 m 50 um, (OM3) 2000 MHz/km 300 m Single-Mode: m at 9 um SFPs Manufacturing part # Orderable part # SFP+ 10 GbE DAC TRC-1-SFPP-DAC SFP+ 10-GbE SR TRC-1-SFPP-SR SFP+ 10-GbE LR TRC-1-SFPP-LR 44 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

45 B SteelConnect SDI-2030 and SDI-5030 Gateway Specifications This appendix describes the technical and environmental specifications for the SteelConnect SDI-2030 and SDI-5030 gateways. SDI-2030 gateway technical specifications on page 45 SDI-5030 gateway technical specifications on page 47 SDI-2030 gateway technical specifications Specification Form factor CPU Definition 1U 1x E5-2620v4 The SDI-2030 gateway does not contain a second CPU in socket 2. DIMM slots E1,E2, E3, G1, G2, G3 are empty. Total no. of cores 8 Physical Interfaces 2 x 10 GbE ports (RJ45 ports 5 and 6) 4 x 1 GbE ports via base configuration NIC (ports1, 2, 3, and 4) Riser-card slot 1 PCIe expansion slot (ports 7, and 10) Riser-card slot 2 Hard drive disk Memory Dimensions Weight Voltage frequency Power supply unit x 2 IOM NIC Not configurable (not connected to a CPU) 1x 3.5 1TB SATA HDD 4x 8GB DDR4 = 32GB With bracket and power supply handle 1.72 in. (43.6 mm) x in. (439 mm) x in. (769 mm) Without bracket and power supply handle 1.72 in. (43.6 mm) x in. (439 mm) x 28 in. (712 mm) 33 lb (14.96 kg) 47 to 63 Hz 750 W Four-Port 1GbE Copper Base-T SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 45

46 SteelConnect SDI-2030 and SDI-5030 Gateway Specifications SDI-2030 gateway technical specifications Power requirements and consumption This table summarizes the power specifications for the gateway. The gateway is rated at the following power characteristics when operating at nominal AC input voltages (110 V and 220 V). Specification Configuration PSU type AC input Typical Watts Definition redundant power 2 x 750 W 90 to 130 on 110 V systems, on 220 V systems 285 W Power factor 50% load >90% BTU (typical) 972 Environmental specifications Specification Operating acoustic Temperature (operating) Temperature (storage) Relative humidity Definition 7.0 BA 50ºF to 95ºF (10ºC to 35ºC) -40ºF to 158ºF (-40ºC to 70ºC) 50 to 90%, noncondensing Altitude (operating) 10,000 ft (3050 m) 46 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)

47 SDI-5030 gateway technical specifications SteelConnect SDI-2030 and SDI-5030 Gateway Specifications SDI-5030 gateway technical specifications Specification Form factor CPU Definition 1U 2x E5-2620v4 Total no. of cores 16 Physical Interfaces 2 x 10 GbE ports (RJ45 ports 5 and 6) 4 x 1 GbE ports via base configuration NIC (ports1, 2, 3, and 4) Riser-card slot 1 PCIe expansion slot (ports 7, and 10) Riser-card slot 2 Hard drive disk Memory Dimensions Weight Voltage frequency Power supply unit x 2 IOM NIC Not configurable (preinstalled offload compression NIC) 1 x 3.5 in 1 TB SATA HDD 8 x 16GB DDR4 = 128 GB With bracket and power supply handle 1.72 in. (43.6 mm) x in. (439 mm) x in. (769 mm) Without bracket and power supply handle 1.72 in. (43.6 mm) x in. (439 mm) x 28 in. (712 mm) 33 lb (14.96 kg) 47 to 63 Hz 750 W Four-Port 1-GbE Copper Base-T Power requirements and consumption This table summarizes the power specifications for the gateway. The gateway is rated at the following power characteristics when operating at nominal AC input voltages (110 V and 220 V). Specification Configuration PSU type AC input Typical Watts Definition redundant power 2 x 750 W 90 to 130 on 110 V systems, on 220 V systems 285 W Power factor 50% load >90% BTU (typical) 972 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030) 47

48 SteelConnect SDI-2030 and SDI-5030 Gateway Specifications SDI-5030 gateway technical specifications Environmental specifications Specification Operating acoustic Temperature (operating) Temperature (storage) Relative humidity Definition 7.0 BA 50ºF to 95ºF (10ºC to 35ºC) -40ºF to 158ºF (-40ºC to 70ºC) 50 to 90%, noncondensing Altitude (operating) 10,000 ft (3050 m) 48 SteelConnect Gateway Hardware Installation Guide (SDI-2030, SDI-5030)