ftserver 5600 to ftserver 6600 Upgrade Procedure 3/22/04

Transcription

1 ftserver 5600 to ftserver 6600 Upgrade Procedure 3/22/04

2 Notice The information contained in this document is subject to change without notice. UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY ANAUTHORIZEDREPRESENTATIVE OF STRATUS TECHNOLOGIES, STRATUS MAKES NO WARRANTY OR REPRESENTATIONOF ANY KIND WITH RESPECT TO THE INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OFMERCHANTABILITY AND FITNESS FOR A PURPOSE. Stratus Technologies assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the furnishing, performance, or use of this document. Software described in Stratus documents (a) is the property of Stratus Technologies Bermuda, Ltd. or the third party, (b) is furnished only under license, and (c) may be copied or used only as expressly permitted under the terms of the license. Stratus documentation describes all supported features of the user interfaces and the application programming interfaces (API) developed by Stratus. Any undocumented features of these interfaces are intended solely for use by Stratus personnel and are subject to change without warning. This document is protected by copyright. All rights are reserved. No part of this document may be copied, reproduced, or translated, either mechanically or electronically, without the prior written consent of Stratus Technologies. Stratus, the Stratus logo, ftserver, Continuum, Continuous Processing, StrataLINK, and StrataNET are registered trademarks of Stratus Technologies Bermuda, Ltd. The Stratus Technologies logo, the ftserver logo, Stratus 24 x 7 with design, The World s Most Reliable Servers, The World s Most Reliable Server Technologies, ActiveService, ftgateway, ftmemory, ftmessaging, ftstorage, Selectable Availability, XA/R, SQL/2000, and The Availability Company are trademarks of Stratus Technologies Bermuda, Ltd. VERITAS, VERITAS SOFTWARE, the VERITAS logo, Business Without Interruption, VERITAS The Data Availability Company, and VERITAS Volume Manager are trademarks or registered trademarks of VERITAS Software Corporation in the U.S. and/or other countries. All other trademarks are the property of their respective owners. Manual Name: ftserver 5600 to ftserver 6600 Upgrade Procedure Revision Number: 01 Publication Date: March 2004 Stratus Technologies, Inc. 111 Powdermill Road Maynard, Massachusetts Stratus Technologies Bermuda, Ltd. All rights reserved. i

3 Preface The ftserver 5600 to ftserver 6600 Upgrade Procedure contains technical information for upgrading ftserver 5600 systems to ftserver 6600 systems operating under Microsoft Windows 2000 Advanced Server and Windows 2003 (W2K3) Enterprise Server. This document is organized as follows: Section 1 - Introduction Section 2 Hardware Requirements Section 3 Software Requirements Section 4 Upgrade Marketing IDs Section 5 Upgrade Procedures Section 6 Final Steps Audience This guide is intended for authorized service personnel who install and maintain Stratus systems, and who have completed Stratus field-service training courses. ii

4 Contents Notice... i Preface... ii Contents...iii 1. Introduction Hardware Requirements ftserver 5600 system with 2.8-GHz processor Upgrade ftserver 5600 system with 3.2-GHz processor Upgrade Software Requirements Upgrade Marketing IDs Upgrade Procedures GHz System with Windows 2000 Advanced Server GHz System with Windows Server 2003 Server GHz System with Windows 2000 Advanced Server GHz System with Windows Server 2003 Server Final Steps iii

5 1. Introduction The purpose of this document is to describe the procedures for upgrading ftserver 5600 systems (with 2.8-GHz or 3.2-GHz processors) to ftserver 6600 systems (with 2.0-GHz or 3.0-GHz processors). There are four procedures, each of which is different from the others. It is important that the correct procedure is followed for the system being upgraded. The following are the ftserver 5600 configurations that can be upgraded: Systems with 2.8-GHz Processors and Windows 2000 Advanced Server Systems with 2.8-GHz Processors and Windows Server 2003 Systems with 3.2-GHz Processors and Windows 2000 Advanced Server Systems with 3.2-GHz Processors and Windows Server 2003 Upgrades are not customer installable. They must be installed by Stratus personnel or an authorized service provider. IMPORTANT NOTE: The Field Engineer installing the upgrade is required to call the CAC and provide the Site ID of the system in which the upgrade is taking place. This is required in order that the appropriate changes in the warranty database can be made. If the CAC is not notified of the upgrade, the warranty automatically defaults to 90 days. 2. Hardware Requirements The hardware requirements are quite similar for the four configurations of ftserver 5600 systems. The main difference is that the core I/O enclosures in systems with 2.8-GHz processors cannot be reused in the ftserver 6600 systems and memory modules (DIMMs) in any ftserver 5600 systems cannot be reused in ftserver 6600 systems. To determine the system s processor type and operating system perform the following steps: 1. Click on Start in the lower left corner of the desktop. 2. Select Settings. 3. Select Control Panel. 4. Select System. 5. The screen that appears has information on both the operating system and processor. 2.1 ftserver 5600 system with 2.8-GHz processor Upgrade The following ftserver 5600 components CAN be reused in the ftserver They should be removed from the ftserver 5600 and installed in the ftserver Expansion I/O Enclosures Disks PCI Adapters (except Video adapter) Peripherals (monitor, keyboard, mouse, printers, tape drives) 1

6 The following ftserver 5600 components CANNOT be installed in the ftserver They must be removed and returned. Mounting Rails Backplane CPU Enclosures Memory modules (DIMMs) Core I/O Enclosures (AA-E90400) Power Cords Power Distribution Units (if present) U917 PCI Video Adapter (if present) 2.2 ftserver 5600 system with 3.2-GHz processor Upgrade The following ftserver 5600 components CAN be reused in the ftserver They should be removed from the ftserver 5600 and installed in the ftserver Expansion I/O Enclosures Core I/O Enclosures (AA-E90100) Disks PCI Adapters (except Video adapter) Peripherals (monitor, keyboard, mouse, printers, tape drives) The following ftserver 5600 components CANNOT be installed in the ftserver They must be removed and returned. Mounting Rails Backplane CPU Enclosures Memory modules (DIMMs) Power Cords Power Distribution Units (if present) U917 PCI Video Adapter (if present) 3. Software Requirements Upgraded ftserver 6600 systems are supported by the following operating systems: Microsoft Windows 2000 Advanced Server (W2K) Windows Server 2003 Enterprise Edition (W2K3) ftserver System Software (minimum release 2.3) 2

7 4. Upgrade Marketing IDs The marketing IDs of the ftserver 5600 to 6600 upgrades are listed in the following table. Mktg ID UPC3717 UPC3718 UPC3719 UPC3720 UPC3721 UPC3722 UPC3725 UPC3726 UPC3727 UPC3728 UPC3729 UPC3730 UPC3731 UPC3732 Description Upgrade way 2.8GHz to way 2.0 GHz 2MB cache Upgrade way 3.2GHz to way 2.0 GHz 2MB cache Upgrade way 2.8GHz to way 2.0 GHz 2MB cache Upgrade way 3.2GHz to way 2.0 GHz 2MB cache Upgrade way 2.8GHz to way 2.0 GHz 2MB cache Upgrade way 3.2GHz to way 2.0 GHz 2MB cache Upgrade way 2.8GHz to way 3.0 GHz 4MB cache Upgrade way 3.2GHz to way 3.0 GHz 4MB cache Upgrade way 2.8GHz to way 3.0 GHz 4MB cache Upgrade way 3.2GHz to way 3.0 GHz 4MB cache Upgrade way 2.8GHz to way 3.0 GHz 4MB cache Upgrade way 3.2GHz to way 3.0 GHz 4MB cache Upgrade way 2.8GHz to way 3.0 GHz 4MB cache Upgrade way 3.2GHz to way 3.0 GHz 4MB cache 3

8 5. Upgrade Procedures Refer to section 2 to determine the system s processor type and operating system; then select the appropriate upgrade procedure below GHz System with Windows 2000 Advanced Server This procedure requires that the disks be removed from the core I/O enclosure and installed in the replacement core I/O enclosure. Before they can be removed, they must be deported using the Veritas Enterprise Administrator (VEA) console. If you encounter problems deporting the disks, refer to Chapter 5 in the VERITAS Volume Manager 3.1 for Windows 2000 User s Guide for detailed information on deporting the disk drives. Perform the steps in the order listed Stop all processes using the volumes in the dynamic disk group, including all I/O to files. If you do not stop volume processes, there is the possibility that data written to internal buffers may not get written to disk, resulting in data loss. It is also recommended that you back up all data on your volumes before you move disks to another computer. Click the Start button, point to Programs, and then click VERITAS. Click VERITAS Enterprise Administrator. In the Connection dialog box, type the name of the system. 5. Under Management Console, select the host system name you just entered. 6. Select Volumes. 7. Make sure the status of the volumes on the disks is Healthy. If the status is not Healthy, you must repair the volumes before you move the disks. To repair a basic mirrored volume (mirror set) perform the following steps: a. Right-click the mirrored volume you want to repair, click Repair Volume, and then follow the instructions on your screen. b. The mirrored volume's status should change to Regenerating, then Healthy. If the volume does not return to the Healthy status, right-click the volume and then click Resynchronize Mirror. 8. Once you have determined that the disks are healthy, right-click on a disk name in the dynamic disk group or the dynamic disk group name in the tree view, and select Deport Dynamic Disk Group from the menu that appears. A warning message asks if you are sure you want to deport the disk group. 9. Click Yes to deport the dynamic disk group. 4

9 The process of deporting a dynamic disk group puts the contained disks in the Offline state and all volumes in the Stopped state. 10. Shut down the ftserver 5600 system. 11. Turn off power to the monitor and any peripheral devices. 12. At the rear of the cabinet, disconnect the power cords from the AC distribution assembly and all the cables connected to the connector I/O PCB and the PCI adapters. 13. Remove the CPU and I/O enclosures. 14. Remove the disks from the core I/O enclosure and install them in the same configuration in the replacement core I/O enclosure. 15. At the rear of the cabinet remove the eight screws (four on each side) that secure the backplane assembly to the rails and pull the backplane assembly straight out of the rails. 16. Remove the four screws securing the front and rear sections of each mounting rail. 17. Remove the four screws securing each of the front sections of the mounting rails and 18. Remove the four screws securing each of the rear sections of the mounting rails and 19. If there is a Power Distribution Unit (PDU) in the ftserver 5600 system, remove it as follows. a. At the rear of the cabinet, disconnect all power cables from the PDU. b. Supporting the PDU with one hand, remove the four screws securing the PDU to the rails and carefully pull it out of the cabinet. 20. Refer to Section 2.1 to determine which components from the ftserver 5600 system can be reused in the ftserver 6600 system. 21. Install the ftserver 6600 system hardware. To install the ftserver 6600 system hardware, refer to the Stratus ftserver 6600: Installation Guide (R542) that is included with the upgrade materials. 22. IPL the ftserver 6600 system software. To IPL the software, refer to Chapter 6 in the Stratus ftserver 6600: Installation Guide (R542) or Chapter 2 in the Stratus ftserver Software Installation and Configuration Guide (R002W). After the system software has been IPL d, the disks must be imported. If you encounter problems with the following steps, refer to Chapter 5 in the VERITAS Volume Manager 3.1 for Windows 2000 User s Guide for detailed information on importing the disk drives 23. Open the VERITAS Enterprise Administrator. 24. Select the disk volume and click on Actions in the menu bar. 5

10 25. Click Rescan. Once the rescan completes, the dynamic disk group and disks should be listed; but the dynamic disk group will be in a Deported state, and the disks will be in the Offline or Foreign state. 26. Right-click on a disk name in the dynamic disk group or the dynamic disk group name in the tree view, and select Import Dynamic Disk Group from the menu that appears. 27. If you want to change the dynamic disk group s name, type in a new name for the group in the screen that comes up. The dynamic disk group name is limited to 18 characters. It cannot contain spaces or forward and backward slashes. Also, a period cannot be the first character of the name. If the disk group you are importing has a name longer than 18 characters (as was possible in earlier versions of Volume Manager), you may be asked to shorten the disk group name at this point. It is possible that you will be asked to shorten the name to fewer than 18 characters if the disk group s volumes also have very long names. Note: Do not rename a dynamic disk group that contains a system or boot volume. 28. Click OK to import the dynamic disk group GHz System with Windows Server 2003 Server This procedure requires that the disks be removed from the core I/O enclosure and installed in the replacement core I/O enclosure. Before you disconnect the disks, make sure the status of the volumes on the disks is Healthy. If the status is not Healthy, you should repair the volumes before you move the disks. 1. To check the status of the disks click Start, point to Settings, click Control Panel, double-click Administrative Tools, and then double-click Computer Management. In the console tree under Storage, click Disk Management. If the status of a basic mirrored volume (mirror set) the volumes is not listed as Healthy, perform the following steps to repair the volume: a. Right-click the mirrored volume you want to repair, click Repair Volume, and then follow the instructions on your screen. b. The mirrored volume's status should change to Regenerating, then Healthy. If the volume does not return to the Healthy status, right-click the volume and then click Resynchronize Mirror. 2. Shut down the ftserver 5600 system. 3. Turn off power to the monitor and any peripheral devices. 4. At the rear of the cabinet, disconnect the power cords from the AC distribution assembly and all the cables connected to the connector I/O PCB and the PCI adapters. 6

11 5. Remove the CPU and I/O enclosures. 6. Remove the disks from the core I/O enclosure and install them in the same configuration in the replacement core I/O enclosure. 7. At the rear of the cabinet remove the eight screws (four on each side) that secure the backplane assembly to the rails and pull the backplane assembly straight out of the rails. 8. Remove the four screws securing the front and rear sections of each mounting rail. 9. Remove the four screws securing each of the front sections of the mounting rails and 10. Remove the four screws securing each of the rear sections of the mounting rails and 11. If there is a Power Distribution Unit (PDU) in the ftserver 5600 system, remove it as follows. a. At the rear of the cabinet, disconnect all power cables from the PDU. b. Supporting the PDU with one hand, remove the four screws securing the PDU to the rails and carefully pull it out of the cabinet. 12. Refer to Section 2.1 to determine which components from the ftserver 5600 system can be reused in the ftserver 6600 system. 13. Install the ftserver 6600 hardware. To install the ftserver 6600 system hardware, refer to the Stratus ftserver 6600: Installation Guide (R542) that is included with the upgrade materials. 14. IPL the ftserver 6600 system software. To IPL the software, refer to Chapter 6 in the Stratus ftserver 6600: Installation Guide (R542) or Chapter 2 in the Stratus ftserver Software Installation and Configuration Guide (R002W) GHz System with Windows 2000 Advanced Server This procedure requires that the disks in the core I/O enclosure be deported using Veritas Volume Manager. However, the disks do not have to be removed from the enclosure. If you encounter problems deporting the disks, refer to Chapter 5 in the VERITAS Volume Manager 3.1 for Windows 2000 User s Guide for detailed information on deporting the disk drives. Perform the steps in the order listed. 1. Stop all processes using the volumes in the dynamic disk group, including all I/O to files. If you do not stop volume processes, there is the possibility that data written to internal buffers may not get written to disk, resulting in data loss. It is also 7

12 recommended that you back up all data on your volumes before you move disks to another computer. 2. Click the Start button, point to Programs, and then click VERITAS. 3. Click VERITAS Enterprise Administrator. 4. In the Connection dialog box, type the name of the system. 5. Under Management Console, select the host system name you just entered. 6. Select Volumes. 7. Make sure the status of the volumes on the disks is Healthy. If the status is not Healthy, you must repair the volumes before you move the disks. To repair a basic mirrored volume (mirror set) perform the following steps: a. Right-click the mirrored volume you want to repair, click Repair Volume, and then follow the instructions on your screen. b. The mirrored volume's status should change to Regenerating, then Healthy. If the volume does not return to the Healthy status, right-click the volume and then click Resynchronize Mirror. 8. Once you have determined that the disks are healthy, right-click on a disk name in the dynamic disk group or the dynamic disk group name in the tree view, and select Deport Dynamic Disk Group from the menu that appears. A warning message asks if you are sure you want to deport the disk group. 9. Click Yes to deport the dynamic disk group. The process of deporting a dynamic disk group puts the contained disks in the Offline state and all volumes in the Stopped state. 10. Shut down the ftserver 5600 system. 11. Turn off power to the monitor and any peripheral devices. 12. At the rear of the cabinet, disconnect the power cords from the AC distribution assembly and all the cables connected to the connector I/O PCB and the PCI adapters. 13. Remove the CPU and I/O enclosures. 14. At the rear of the cabinet remove the eight screws (four on each side) that secure the backplane assembly to the rails and pull the backplane assembly straight out of the rails. 15. Remove the four screws securing the front and rear sections of each mounting rail. 16. Remove the four screws securing each of the front sections of the mounting rails and 17. Remove the four screws securing each of the rear sections of the mounting rails and 8

13 18. If there is a Power Distribution Unit (PDU) in the ftserver 5600 system, remove it as follows. a. At the rear of the cabinet, disconnect all power cables from the PDU. b. Supporting the PDU with one hand, remove the four screws securing the PDU to the rails and carefully pull it out of the cabinet. 19. Refer to Section 2.2 to determine which components from the ftserver 5600 system can be reused in the ftserver 6600 system. 20. Install the ftserver 6600 hardware. To install the ftserver 6600 system hardware, refer to the Stratus ftserver 6600: Installation Guide (R542) that is included with the upgrade materials. 21. IPL the ftserver system software. To IPL the software, refer to Chapter 6 in the Stratus ftserver 6600: Installation Guide (R542) or Chapter 2 in the Stratus ftserver Software Installation and Configuration Guide (R002W). After the system software has been IPL d, the disks must be imported. If you encounter problems with the following steps, refer to Chapter 5 in the VERITAS Volume Manager 3.1 for Windows 2000 User s Guide for detailed information on importing the disk drives 22. Open the VERITAS Enterprise Administrator. 23. Select the disk volume and click on Actions in the menu bar. 24. Click Rescan. Once the rescan completes, the dynamic disk group and disks should be listed; but the dynamic disk group will be in a Deported state, and the disks will be in the Offline or Foreign state. 25. Right-click on a disk name in the dynamic disk group or the dynamic disk group name in the tree view, and select Import Dynamic Disk Group from the menu. 26. If you want to change the dynamic disk group s name, type in a new name for the group in the screen that comes up. The dynamic disk group name is limited to 18 characters. It cannot contain spaces or forward and backward slashes. Also, a period cannot be the first character of the name. If the disk group you are importing has a name longer than 18 characters (as was possible in earlier versions of Volume Manager), you may be asked to shorten the disk group name at this point. You might be asked to shorten the name to fewer than 18 characters if the disk group s volumes also have very long names. Note: Do not rename a dynamic disk group that contains a system or boot volume. 27. Click OK to import the dynamic disk group. 9

14 GHz System with Windows Server 2003 Server Shut down the ftserver 5600 system. Turn off power to the monitor and any peripheral devices. At the rear of the cabinet, disconnect the power cords from the AC distribution assembly and all the cables connected to the connector I/O PCB and the PCI adapters. Remove the CPU and I/O enclosures. At the rear of the cabinet remove the eight screws (four on each side) securing the backplane assembly to the rails and pull the backplane assembly straight out. Remove the four screws securing the front and rear sections of each mounting rail. Remove the four screws securing each of the front sections of the mounting rails and Remove the four screws securing each of the rear sections of the mounting rails and If there is a Power Distribution Unit (PDU) in the ftserver 5600, remove it as follows. a. At the rear of the cabinet, disconnect all power cables from the PDU. b. Supporting the PDU with one hand, remove the four screws securing the PDU to the rails and carefully pull it out of the cabinet. 10. Refer to Section 2.2 to determine which components from the ftserver 5600 system can be reused in the ftserver 6600 system. 11. Install the ftserver 6600 hardware. To install the ftserver 6600 system hardware, refer to the Stratus ftserver 6600: Installation Guide (R542) that is included with the upgrade materials. 12. IPL the ftserver system software. To IPL the system software, refer to Chapter 6 in the Stratus ftserver 6600: Installation Guide (R542) or Chapter 2 in the Stratus ftserver Software Installation and Configuration Guide (R002W). 10

15 6. Final Steps All components from the ftserver 5600 system that were not used in the upgrade procedure should be returned to Stratus Technologies ATTN: Mark Dubois 109 Powdermill Road Maynard, MA 01754, USA. Material not returned to Stratus within 60 days of receipt of delivery of upgrade components will be charged to the responsible Sales cost center. 11