Operation guide. Océ ColorWave 810/910 User Manual

Transcription

1 Operation guide Océ ColorWave 810/910 User Manual

2 Copyright Copyright CANON INC No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Canon Inc. Edition US

3 Contents Contents Chapter 1 Preface... 7 Disclaimers...8 Trademarks... 9 Notes for the reader Available documentation...12 Chapter 2 Get to Know the Printing System The Océ ColorWave 810/910 Printing System Connect your Printing System Printer working area (Footprint) Connect the mains supply cable and the network cable Move the system...22 Switch on the printing system Turn off the printing system The Hardware The Océ ColorWave 810/ The front view...25 The right-hand side view The rear view The left-hand side view...28 The top view...29 Detail views...30 Overview consumables The optional finishing devices The Océ Dual Tray High Capacity Stacker...38 The folding device The Océ Delivery Tray...41 Chapter 3 The User Panel Display...43 Chapter 4 Media Replace media Remove a media roll...50 Unpack the media roll...53 Load a media roll Configure the media request time-out Media related settings...62 Overview of the media related settings Define the media types and sizes Overview supported media types...65 Manage media profiles...67 What are media profiles?...67 Download media profiles from the Océ website Install media profiles

4 Contents Media compatibility with folding devices Chapter 5 Configure your Workflow...73 Océ Express WebTools Introducing Océ Express WebTools Set the security settings for Microsoft Internet Explorer...76 Set the security settings for Mozilla Firefox Access and Passwords User roles and authorizations...78 Log in as an authorized user...79 Change the password for authorized users...80 Define your Printing System Default Settings...81 The default settings of the printer...81 Change the value of a setting in Océ Express WebTools...86 Set another language for Océ Express WebTools Change the language settings in Internet Explorer Change the language settings in Mozilla Firefox...89 Change the language settings in Google Chrome...90 View and check the settings Save the settings in a file...92 Load the settings from a file...93 Restore the factory defaults...94 Configure the Finishing settings...95 Define the finisher type...95 Define the options for the folding device Fold settings...97 About Smart Inboxes The Smart Inbox and the queue concept The Smart Inbox and the queue functionality Create and open a Smart Inbox for print jobs (Smart Inbox section) Create and open a Smart Inbox for print jobs (Publisher Express) Set the expiration time-out for Smart Inbox jobs Close or delete a Smart Inbox License Management Activate new licenses Check your licenses Save the currently active licenses Get a new license file Activate a new license Configure the Remote Service settings Configure the Accounting Settings Counters for media and ink usage per printed job Counters for total media and ink usage Exchange accounting data Optimise the print quality and print productivity Set the print quality Set the automatic roll switch Set the spool threshold Set the rotation mode Set the alignment mode Set the PDF - Rendering settings Optimize the print productivity Optimize the Color management settings What is Color management? What is an input profile / standardization? What is Color feel? What are Rendering intents? What is an output profile?

5 Contents Color management settings in Océ Express WebTools Install Drivers and Job Submitters Install Océ Publisher Select 2 for Océ ColorWave 810/ Install Océ PostScript 3 driver for Océ ColorWave 810/ Configure Océ PostScript 3 to print on Océ ColorWave Chapter 6 Operate the Printer Start Up and Shut Down Start up the printing system Shut down the printing system Restart the printing system Define the Network Settings from the User Panel The Status of the Printing System Get Information about the status of the printing system Overview of the states icons Send Print Jobs Use Océ Publisher Express to send a print job Use Océ Publisher Select 2 to create and submit a job Use the Océ PostScript 3 driver to send a job from an application Use Onyx ThriveTM to send a print job Use FTP to send a print job Use LPR/LPD to send a print job Manage Print Jobs Manage print jobs in the Océ Express WebTools Manage print jobs at the user panel Chapter 7 Maintenance Required Cleaning Materials Perform Daily Maintenance Maintain the Print Quality Print cleaning sheets Align printheads Align printheads - Automatic Identify the printhead transitions that need manual printhead alignment (horizontal) Align printheads - Manual (horizontal) Maintain printheads Maintain wiper rollers Clean wiper roller compartments Clean the print surface and the vacuum holes Clean the media output section of the printer Clean the media input section of the stacker Clean the media input section of the folding device Replace Consumables Replace ink tanks Replace printheads Replace wiper rollers Replace the maintenance tray Chapter 8 Troubleshooting Solve Problems with Jobs Solve Print Quality Issues Multiple thin lines with missing colors Thick band with missing colors (20 mm) Missing colors in paper feed direction Lines with missing colors followed by a large spot

6 Contents Bands of polluted colors in paper feed direction Patterns in area fills (herring bones) Differences in optical density in paper feed direction Thin white or dark lines corresponding with printhead boundaries Broken lines in cross paper feed direction Scuff marks on the media Ink pollution on the side edges of the media Ink pollution (lines) on the back of the media Ink pollution (droplets) on the back of the media Ink pollution on the leading and trailing edge of the media Solve Printhead Alignment Failures Clear the system Solve problems with the Océ Delivery Tray Chapter 9 Support Remote Service: configure the proxy Remote Service: check the connection Remote Service: allow remote assistance Download job data for diagnostics Install the system security patches in Océ Express WebTools Downloads and support for your product Index

7 Chapter 1 Preface

8 Disclaimers Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website. If you do not have access to Adobe Reader to view the manuals in PDF format, try other programs such as PDF Preview developed by Vivid Document Imaging Technologies. 8 Chapter 1 - Preface

9 Trademarks Trademarks Océ and Océ ColorWave, Océ Express WebTools and Océ Publisher Mobile are registered trademarks of Océ-Technologies B.V. Adobe and PostScript 3 are registered trademarks of Adobe Systems Incorporated. Macintosh is a registered trademark of Apple Computer, Inc. Microsoft, Windows, Windows NT, Windows 95/98, Windows 2000, Windows Server 2003, Windows Server 2008, Windows XP, Windows 7, Windows 8, Internet Explorer and Windows Vista are either registered trademarks or trademarks of the Microsoft Corporation in the United States and/or other countries. AutoCAD is a registered trademark of Autodesk, Inc. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Pentium is a registered trademark of Intel Corporation. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency (EPA). Products in this publication are referred to by their general trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks of their respective companies. Chapter 1 - Preface 9

10 Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ ColorWave 810/910. The manual contains a description of the product and guidelines to use and operate the Océ ColorWave 810/910. Definition Attention Getters Parts of this manual require your special attention. These parts can provide the following: Additional general information, for example information that is useful when you perform a task. Information to prevent personal injuries or property damage. Typography used in this manual Overview of the characters and the special fonts Text display Indicates [text between square brackets] Button, feature or value of the Océ ColorWave 810/910 user interface. < text between angle brackets > Key on your keyboard. 'text between quotes' text displayed with the Courier font Feature or value of the Windows operating system. Path from your Windows operating system or from a software application. Symbols used in this manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that must be observed for safety. Overview of the attention getters Word Icon Indicates WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings Chapter 1 - Preface

11 Notes for the reader Word Icon Indicates CAUTION General hazard Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. This indication has several icons that warn against various hazards. The icons are shown below. Hot surface Electric shock Moving parts Laser beam IMPORTANT NOTE Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly and to avoid damaging the machine or property. Indicates a clarification of an operation or contains additional explanations for a procedure. Reading these notes is highly recommended. Indicates an operation that must not be performed. Read these items carefully and make sure not to perform the described operations. The use of heat-resistant gloves is mandatory when you carry out the actions concerned. The use of eye protection is mandatory when you carry out the actions concerned. The use of protective clothing is mandatory when you carry out the actions concerned. The use of safety footwear is mandatory when you carry out the actions concerned. Safety information Before using this Océ product, make sure that you read and understand the safety information which is part of the user documentation. You can download the safety information via " downloads.oce.com" or, if applicable, find it on the user documentation CD/DVD that is delivered together with the machine or obtain the safety information from your local Océ representative. To avoid potential hazards, maintenance is strictly preserved to properly qualified and trained service technicians. Chapter 1 - Preface 11

12 Available documentation Available documentation Introduction This manual is part of a complete documentation set. The following table shows a complete overview of the available documentation. NOTE For up-to-date documentation, visit the Océ downloads page on the Internet and find all the information for your printer. Available documentation Documentation Availability User Manual - Operation guide On the download website under the product name (" Available as a PDF file in multiple languages. Online Help - Océ Express WebTools Embedded in the application Available in multiple languages. User manual - Safety guide On the download website under the product name (" Available as a PDF file in multiple languages. Quick Reference Guide for the use of Océ Mobile WebTools Océ Large Format Systems Connectivity - Administration guide Océ PlotWave-ColorWave Systems Security - Administration guide On the download website under the product name (" Available as a PDF file. On the download website under the product name (" Available as a PDF file in English only. On the download website under the product name (" Available as a PDF file in English only. Available documentation Océ Wide format Printer Driver for Microsoft Windows Documentation Availability User guide On the download website under the product name (" Available as a PDF file in multiple languages. Online Help Embedded in the application Available in multiple languages. Available documentation Océ PostScript 3 Driver Documentation Availability Installation guide On the download website under the product name (" Available as a PDF file in multiple languages Chapter 1 - Preface

13 Available documentation Documentation Availability Online Help Embedded in the application Available in multiple languages. Available documentation Océ Publisher Select Documentation Availability User guide - Océ Publisher Select On the download website under the product name (" Available as a PDF file in multiple languages. Online Help Embedded in the application Available in multiple languages. Chapter 1 - Preface 13

14 Available documentation 14 Chapter 1 - Preface

15 Chapter 2 Get to Know the Printing System

16 The Océ ColorWave 810/910 Printing System The Océ ColorWave 810/910 Printing System Introduction The Océ ColorWave 810/910 is a high-volume large format printer. Illustration The main components of the Océ ColorWave 810/910 printing system Component The Océ ColorWave 810/910 Océ Express WebTools Description / Function The Océ ColorWave 810/910 creates the printed output. Océ Express WebTools provide multiple users a remote view on the system and control on the system's workflow, without any need to install software. The [System administrator] or the [Key operator] can also use Océ Express WebTools to configure the system and fine-tune the system to optimally fit the customer's company workflow and processes. 16 Chapter 2 - Get to Know the Printing System

17 Connect your Printing System Connect your Printing System Printer working area (Footprint) Océ ColorWave 810/910 stand-alone The Océ ColorWave 810/910 requires a floor space / working area of at least 3510 mm x 2360 mm, or inch x 93 inch. 3510mm / mm mm mm / mm / mm mm / mm mm / mm / mm / 19.7 Océ ColorWave 810/910 with Océ Dual Tray High Capacity Stacker The Océ ColorWave 810/910 including Océ Dual Tray High Capacity Stacker requires a floor space / working area of at least 3510 mm x 4260 mm, or inch x inch. Chapter 2 - Get to Know the Printing System 17

18 Printer working area (Footprint) 3510mm / mm / mm mm mm / mm / mm / mm / mm mm / mm mm / mm / mm / 19.7 Océ ColorWave 810/910 with Estefold 5011/5013 The Océ ColorWave 810/910 including Estefold 5011/5013 requires a floor space / working area of at least 3647 mm x 4094 mm, or inch x inch. 18 Chapter 2 - Get to Know the Printing System

19 Printer working area (Footprint) 3647mm / mm / mm / mm mm mm / mm / mm / mm / mm mm mm / mm / mm / mm / 25.1 Océ ColorWave 810/910 with Océ Delivery Tray The Océ ColorWave 810/910 including Océ Delivery Tray requires a floor space / working area of at least 3510 mm x 3800 mm, or inch x inch. Chapter 2 - Get to Know the Printing System 19

20 Printer working area (Footprint) 3510mm / mm / mm mm mm / mm / mm / mm / mm mm / mm mm / mm / mm / Chapter 2 - Get to Know the Printing System

21 Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch [A] is in 'off' position. 1. Plug the mains supply cable into the power connection at the back of the printer [B]. A B 2. Plug the other side of the mains supply cable into the wall socket. 3. Make sure one end of the network cable is connected to your company network. 4. Plug the other end of the network cable into the network connection at the left back of the printer [C], to connect the printer to your company network. D2 D1 C 5. Optionally, connect your finishing device. If you use an Estefold 5011/5013 use connection [D1] If you use an Océ Dual Tray High Capacity stacker use connection [D2] Chapter 2 - Get to Know the Printing System 21

22 Move the system Move the system If you want to move the printing system to a new location, please contact your local service provider. 22 Chapter 2 - Get to Know the Printing System

23 Switch on the printing system Switch on the printing system IMPORTANT Make sure the mains supply cable is plugged in. Make sure the network cable is plugged in. For more information, see Connect the mains supply cable and the network cable on page 21. Procedure 1. Switch on the power switch at the back of the printer. 2. Press the wake up button on the user panel to start up the printing system (see also Start up the printing system on page 140). Chapter 2 - Get to Know the Printing System 23

24 Turn off the printing system Turn off the printing system Introduction When you want to switch off the printing system completely, you have to take a few steps. Procedure 1. Shut down the printing system on page 142. IMPORTANT Wait until the wake-up button on the user panel stops blinking. 2. Switch off the power switch at the back of the printing system. 24 Chapter 2 - Get to Know the Printing System

25 The Hardware The Hardware The Océ ColorWave 810/910 The front view Component Function 1 footboard 2 media drawer Contains a maximum of 2 media rolls per media drawer. 3 ventilation cover 4 front cover Gives access to the media path in case of a media jam. 5 user panel Enables you to do the following: Define media types and sizes Manage print jobs Monitor the printer status Monitor the consumables status Perform maintenance tasks Solve problems Chapter 2 - Get to Know the Printing System 25

26 The right-hand side view The right-hand side view Component Function 1 lower right side cover A 2 upper right side cover 3 lower right side cover B 26 Chapter 2 - Get to Know the Printing System

27 The rear view The rear view Component Function 1 lower back cover Gives access to the print engine electronics. 2 positioning plate for a finishing device Only available in case a finishing device is attached to the printer. 3 power supply 4 power switch 5 controller compartment Gives access to the rear side of the controller. 6 upper left back cover 7 upper back cover 8 output delivery 9 lower back cover Chapter 2 - Get to Know the Printing System 27

28 The left-hand side view The left-hand side view Component Function 1 lower left side cover A 2 ink tanks cover Gives access to the ink tanks. 3 upper left side cover 4 lower left side cover B 28 Chapter 2 - Get to Know the Printing System

29 The top view The top view 1 2 Component Function 1 top cover Gives access to the print unit. 2 maintenance tray cover Gives access to the maintenance tray and allows to open the top cover. Chapter 2 - Get to Know the Printing System 29

30 Detail views Detail views The user panel Component Function 1 user panel display 2 USB port 3 status light Gives feedback on the status of the printer (See status on page 154). 4 wake-up button 5 stop button Stops the printer. 6 media status button Immediately opens the 'Media' view on the user panel. 30 Chapter 2 - Get to Know the Printing System

31 The media drawers The media drawers Component Function 1 roll 1 Roll number 1 is the indicated roll in the upper media drawer. The corresponding roll in the middle drawer is roll number 3. The corresponding roll in the lower drawer is roll number 5. 2 roll 2 Roll number 2 is the indicated roll in the upper media drawer. The corresponding roll in the middle drawer is roll number 4. The corresponding roll in the lower drawer is roll number 6. 3 roll holder Carries the media roll. 4 roll loading station Groove integrated behind the front cover of the media drawer. Chapter 2 - Get to Know the Printing System 31

32 The maintenance tray section The maintenance tray section Component Function 1 maintenance tray Collects ink that is used during automated maintenance processes. On the user panel, the abbreviation "MIT" (Maintenance Ink Tray) can occur. 2 print unit latch Enables you to open the print unit and give you access to the print surface. On the user panel, the abbreviation "UPP Latch" (Upper Paper Path Latch) can occur. 3 nip lever Opens the media input pinch. 32 Chapter 2 - Get to Know the Printing System

33 The printheads section The printheads section Component Function 1 printhead locking Prevents the printhead locker lever from opening. 2 printhead locking lever Releases the printhead. 3 ink tube connector 4 printhead cradle Not visible in drawing. 5 printhead Not visible in drawing. 6 control board Chapter 2 - Get to Know the Printing System 33

34 The printheads The printheads Component Function 1 printhead handle 2 ink port 3 paper guard 4 nozzle surface 5 electrical contacts Connects the printhead to the control board. 6 printhead serial number Visible through opening 7 protection cover (orange) No image available 34 Chapter 2 - Get to Know the Printing System

35 The print surface The print surface 1 2 A B C 3 Component Function 1 platen area 2 printhead service station The printhead service station can have 3 positions: A B C The capped position, to prevent the ink in the printheads from drying. The printing / platen position, the normal position during printing and cleaning activities. The maintenance position, used to replace a wiper roller. 4 Chapter 2 - Get to Know the Printing System 35

36 The ink tanks section Component Function 3 wiper roller Wipes the ink from the printhead. On the user panel the abbreviation MFR (Micro Fibre Roller) can occur. The ink tanks section Component Function 1 ink tank On the user panel, the abbreviation "RIT" (Replaceble Ink Tank) can occur. 2 connector 3 ink tube connector 4 holder for ink tube connector 5 switch Detects if the ink tanks section is opened and automatically starts the 'replace ink tank' wizard on the user panel. 36 Chapter 2 - Get to Know the Printing System

37 Overview consumables Overview consumables Consumable Description Ink tank The printer uses 5 replaceable ink tanks, 2 black, 1 cyan, 1 yellow, 1 magenta. Each ink tank is designed to deliver 2 litres of ink. The user panel displays a message when you must replace an ink tank. Printhead To jet the ink on the media. Wiper roller Cleans the printhead. Maintenance tray Collects the ink used for maintenance activities. The user panel displays a message when you must replace the maintenance tray. Chapter 2 - Get to Know the Printing System 37

38 The optional finishing devices The optional finishing devices The Océ Dual Tray High Capacity Stacker The front view Component Function 1 controller connection Connects the Océ Dual Tray High Capacity Stacker to the Océ ColorWave 810/910 controller 2 power switch Turns the Océ Dual Tray High Capacity Stacker on and off. 3 paper input cover Can be opened to remove jammed media. 4 top cover Can be opened to remove jammed media. 5 top cover lever Enables you to close the top cover. The top cover lever only appears when the top cover is open. 6 delivery tray selection lever Enables you to select the upper delivery tray or the lower delivery tray manually. If the delivery tray selection lever is positioned in the middle, the delivery trays are selected automatically. 38 Chapter 2 - Get to Know the Printing System

39 The rear view The rear view Component Function 1 power connection 2 paper output cover (lower delivery tray) Allows you to remove small media or jammed media. 3 paper output cover (upper delivery tray) Allows you to remove small media or jammed media. 4 upper delivery tray Collects the printed output. 5 upper rack Guides the printed output and prevents the printed output from curling. 6 upper delivery tray extension Increases the size of the delivery tray for large media. 7 lower delivery tray extension Increases the size of the delivery tray for large media. 8 lower rack Guides the printed output and prevents the printed output from curling. 9 lower delivery tray Collects the printed output. Chapter 2 - Get to Know the Printing System 39

40 The folding device The folding device Introduction The printer can be delivered with an external folding device. The Océ ColorWave 810/910 is compatible with the Estefold 5011/5013. NOTE A technician is required to install the folding device and configure the system. For more information on the folding device, visit 40 Chapter 2 - Get to Know the Printing System

41 The Océ Delivery Tray The Océ Delivery Tray The Océ Delivery Tray is a flat tray behind the printer. The delivery tray can collect a maximum of 150 prints. NOTE A technician is required to install the Océ Delivery Tray and configure the system. Chapter 2 - Get to Know the Printing System 41

42 The Océ Delivery Tray 42 Chapter 2 - Get to Know the Printing System

43 Chapter 3 The User Panel Display

44 Introduction The user panel display is a touch screen. You can tap the buttons on the user panel to access the various functions. The user panel has three main views. The taskbar at the bottom of the user panel display contains the buttons that give access to the three main views The settings are functionally grouped and accessible via the following tabs. Description Function 1 The [Jobs] view Enables you to manage print jobs on the machine locally. The [Job queue] tab: gives an overview of all scheduled jobs allows you to pause or resume jobs allows you to delete jobs allows you to move a job to the top of the job queue. The [Smart Inbox] tab: gives an overview of all Smart Inboxes that contain print jobs allows you to change the job settings of print jobs allows you to delete jobs from Smart Inboxes. 2 The [Media] view Gives an overview of the media types and media sizes that are currently available on the printing system Chapter 3 - The User Panel Display

45 Description Function 3 The [System] view Enables you to define some system settings and access the wizards that assist you to perform maintenance tasks. The [Ink] tab gives an overview of the ink supply rate of the ink tanks indicates the status of the maintenance tray. The [Maintenance] tab allows you to start wizards to maintain the print quality allows you to start wizards to replace consumables displays the counter value for the total media usage. The [Setup] tab allows you to set the language and the user panel display settings allows you to clear the system, or to shut down or restart the system allows you to define the system settings, to identify the system and to connect the system to the network. The dynamic bar The dynamic bar is the upper blue part of the user panel display. The dynamic bar gives you feedback about the status of the printing system. NOTE The dynamic bar is always visible, irrespective of the current view Function 1 Displays the status of the machine, for example [Initializing...] or [Printing:]. Each status message can have a sub-message with additional information. 2 Displays the file name of the current job and the job progress. 4 Chapter 3 - The User Panel Display 45

46 Function 3 Displays the operator action. The colors of the vertical status bar at the left-hand side indicate the following. When the color is orange, the displayed operator action is required soon. When the color is red, the displayed operator action is required now. NOTE The user panel can only display one message at a time. When there are more messages, the user panel displays the first required or most important message. On the right-hand side the following icons can appear: The maintenance tray is almost full. The maintenance tray is full. Cyan ink cartridge not available. Also available for other cartridges. Cyan ink cartridge almost empty. Also available for other cartridges. Cyan ink cartridge empty. Also available for other cartridges. Switch the user panel display off and on It is possible to switch off the user panel display, for example if you do not want to use the printer for a longer period of time. Tap [System] - [Setup] - [User panel display settings] - [Turn off user panel] to switch off. To switch on, just tap the black user panel display. 46 Chapter 3 - The User Panel Display

47 Chapter 3 - The User Panel Display 47

48 48 Chapter 3 - The User Panel Display

49 Chapter 4 Media

50 Replace media Replace media Remove a media roll IMPORTANT Handle the media roll with care. A dented media roll can damage the printer. Do not open the media drawer during the printing process. CAUTION Watch your fingers when you handle the media roll. If you want to remove an A0 media roll from position 2, make sure to bend your knees, as indicated below, to spare your back. Procedure 1. Pull firmly on the media drawer to open it. 50 Chapter 4 - Media

51 Remove a media roll 2. Roll the media back manually, to remove the media from the metal paper guide Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. Chapter 4 - Media 51

52 Remove a media roll 4. Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll. Put the empty roll holder back into the drawer (as shown in the illustrations) Remove the media roll from the roll loading station. Store it in a safe place, so that it cannot fall over or roll away. 52 Chapter 4 - Media

53 Unpack the media roll Unpack the media roll IMPORTANT Handle the media roll with care. A dented media roll can damage the printer. Always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later,. Procedure 1. Place the media box on a table. 2. Open the box, and if present remove the plug. 3. Carefully remove the media roll from the box. Chapter 4 - Media 53

54 Unpack the media roll 4. If present, remove the other plug and any plastic on the media roll. 54 Chapter 4 - Media

55 Load a media roll Load a media roll Before you begin Before you load a roll on the printer, make sure your media is enabled. To get an overview of the supported media types and sizes see Overview supported media types on page 65. For standard media you must enable a media profile in Océ Express WebTools. For more information, see Manage media profiles on page 67. Make sure the size is enabled in Océ Express WebTools. For more information, see Define the media types and sizes on page 63. IMPORTANT Do not use dented media rolls to prevent damage to the printheads. Do not open the media drawer during the print process. Do not open more than one media drawer at the same time to prevent overbalance of the printer. CAUTION Watch your fingers when you handle the media roll. Procedure 1. When the media roll selected for a print job is empty, the user panel displays a media request NOTE From this point you can also follow the video instruction. After that, proceed with step number Chapter 4 - Media 55

56 Load a media roll 2. Pull firmly to open the media drawer. 3. Place the new media roll on the roll loading station. 4. Pull (1) the handle of the roll holder locking mechanism toward you. Slide (2) the roll holder into the right side of the core of the new media roll Align the roll on the roll holder. Place it on the corresponding media size, with the help of the width indicator. Release the handle of the locking mechanism. 56 Chapter 4 - Media

57 Load a media roll 6. Use a knife to carefully cut through the sticker on the media roll. IMPORTANT Attention: Do not remove the sticker, because the remaining glue can cause a paper jam. 7. Use both hands (as indicated) to place the media roll in the media drawer. Chapter 4 - Media 57

58 Load a media roll 8. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 58 Chapter 4 - Media

59 Load a media roll Close the media drawer. The user panel displays the message that new media is detected. NOTE Do not open the media drawer during loading. 11. On the user panel select the correct media type. The default media type is the media type that was on the roll that you have replaced To cut clean the new media roll and remove the remaining glue of the sticker tap [Long strip] and then [OK]. Chapter 4 - Media 59

60 Load a media roll In most cases the printer automatically detects the size of the new media roll. Only when the printer cannot identify the roll size unambiguously, you must select the correct size manually and tap [OK]. 60 Chapter 4 - Media

61 Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. When the [Media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved. When the [Media request timeout] setting is enabled (default), you can enter a media request time-out value in seconds. When the media request is not resolved within the media request time-out period, the [Action after media request timeout] setting determines whether the printer either deletes the job from the Job queue or puts the job in attention state. Procedure 1. Open the [Preferences] - [System defaults] tab. 2. Click on [Edit] in the [Printer properties] section or click on the [Media request timeout] setting. 3. When you enable the setting, you must enter a time period as well. If you choose to disable the setting, the time period will not be adjustable. 4. Click on the [Action after media request timeout] setting. 5. Select [Put the job on attention state] or [Delete the job]. 6. Click on [Ok] to confirm or [Cancel] to reject your entries. Chapter 4 - Media 61

62 Media related settings Media related settings Overview of the media related settings Introduction It is important to make sure that the media related settings of your system are set to generate an optimal print result. You can set media related settings in the following places. Media related settings In Océ Express WebTools Description Open the [Supplies] - [Media types] tab to do the following. enable, disable or remove media types for the printing system (see also Define the media types and sizes on page 63) define a default media type install new media profiles for specific media types. (see Manage media profiles on page 67) Open the [Supplies] - [Media sizes] tab to define the supported media sizes for the printing system (see also Define the media types and sizes on page 63). Open the [Supplies] - [Counter history] or the [Supplies] - [Counter total] tab to get information about the media usage (see also Configure the Accounting Settings on page 113). on the user panel in the print job submission applications Open the [Media] view to get an overview of the media types and sizes that are currently available on the printing system. When you load a new media roll, you can select the correct media type from the list of media types that you enabled in the [Supplies] - [Media types] tab of the Océ Express WebTools. In your print job submission application (Océ Wide format Printer Driver for Microsoft Windows, Océ Publisher Express, Océ Publisher Select 2) you can select one of the media types and sizes that are available on the printer. 62 Chapter 4 - Media

63 Define the media types and sizes Define the media types and sizes Introduction In Océ Express WebTools you can define what media types and media sizes your printing system supports. NOTE The media types and the media sizes are only editable by the Key operator or Power user. Step Action 1 In Océ Express WebTools navigate to the [Supplies] - [Media types] tab. 2 If necessary, change the list of supported media types for the printing system. To enable or disable a media type from the list, select the media type and click the according button on top of the list. NOTE Do not remove media types from the list. The reinstallation of a removed media type requires a complete reinstallation of the system software. The enabled media types are the media types that you can select on the user panel when you load a media roll (See Load a media roll on page 55 step 14). 3 To define the default media type select the media type and click the [Default] button on top of the list. 4 In Océ Express WebTools navigate to the [Supplies] - [Media sizes] tab. 5 Click on the value of the [Supported media sizes] setting. A new window opens. 6 Select a media series from the drop-down list. For each of the standard media series ([ANSI], [DIN (A, B)], [ANSI+] or [DIN Carto]) a set of media sizes is enabled. The enabled media sizes are the media sizes that the printer can select when you load a media roll (See Load a media roll on page 55 step 14). In most cases the printer automatically detects the size of the new media roll. Only when the printer cannot identify the roll size unambiguously, you must select the correct size manually. 4 Chapter 4 - Media 63

64 Define the media types and sizes Step Action 7 You can enable or disable media sizes to fine-tune the system to your environment. The media series will then automatically change into a [Custom] media series. 8 Click [Ok] to confirm your entries or [Cancel] to reject your entries. NOTE You cannot disable media sizes that are currently loaded on the printer. NOTE When you load a media roll with a size that was not yet enabled in the media series, the system automatically adds the new media size to the custom media series. NOTE To get an overview of the currently supported media types and sizes see Overview supported media types on page Chapter 4 - Media

65 Overview supported media types Overview supported media types Introduction The following media-set has been tested under recommended conditions and are according to runability and print quality constraints. IMPORTANT Do not store paper in rooms where temperature and humidity are high. In a recommended environment, with best print quality, temperature is not higher than 27 degrees Celsius and relative humidity is between 30 to 60 percent. Avoid dust and direct sunlight. Wrap unused paper in plastic to prevent it from absorbing moisture. Media type Code Media weight Can be folded Description Surface treated IJM022C 90 g/m 2 Yes Standard Plus Paper - FSC IJM g/m 2 Yes Recycled White Zero FSC LFM g/m 2 Yes Red Label Paper - PEFC LFM g/m 2 Yes Top Color Paper Uncoated paper LFM g/m 2 No Top Color Paper - FSC LFM g/m 2 No Poster Paper - FSC LFM g/m 2 No Top Color Paper - FSC LFM g/m 2 Yes Recycled White Zero - FSC lb Yes Engineering Bond IJM113C 90 g/m 2 Yes Premium Paper - FSC IJM g/m 2 No Premium Paper Yellow IJM123C 130 g/m 2 No Premium Paper - FSC IJM g/m 2 No Premium Plus Paper IJM g/m 2 No Premium Plus Paper Coated paper IJM g/m 2 No Coated Paper Semi- Gloss IJM g/m 2 No Premium Plus Paper IJM g/m 2 No Photo Poster Paper lb No WR24 Inkjet Color Bond PM46 46 lb No Presentation Paper IJTY6 6.5 mil Yes Coated Tyvek 4 Chapter 4 - Media 65

66 Overview supported media types Media type Code Media weight Can be folded Description Colored paper Self-adhesive specialties LFM g/m 2 Yes Blue Coloured Paper LFM g/m 2 Yes Yellow Coloured Paper IJM /m 2 No Self-adhesive Paper IJM µm No Self-adhesive Outdoor Vinyl, Matt IJM538C 80 µm No Self-adhesive Universal Vinyl IJM µm No Self-adhesive Outdoor Banner IJM258C 170 g/m 2 No PhotoGloss - FSC IJM g/m 2 No PhotoSatin - FSC IJM260C 190 g/m 2 No Instant Dry Photo Paper Gloss Photo paper IJM262C 190 g/m 2 No Instant Dry Photo Paper Satin PHPR7 170 g/m 2 No Photo Paper Satin 4C1S 4 mil No Satin Paper 5C1SG 5 mil No Semi Gloss Paper 6C1G 6 mil No Glossy Paper Media type Code Thickness Description IJM µm No Smart Dry Light Block Film IJM µm No PVC Display Film, Matt Plastics IJM545C 200 µm No Polyprop Outdoor Banner IJM µm No Polyprop Outdoor Banner µm No Polyprop Outdoor Banner IJVY4 4 mil No White Matte Vinyl Media type Code Thickness Description Blue Print Paper blueprint Yes Blue Print Paper 66 Chapter 4 - Media

67 Manage media profiles Manage media profiles What are media profiles? Definition A media profile is also called an Océ Media Profile (OMP file). The media profile contains a number of preset values that give the best print result per media type for your system. By default the system already has a number of media profiles available after installation, but due to changes in the production methods for media, the profiles can change over time. When a new version is available, you can retrieve the new profile from the corporate website ( mediaguide.oce.com). When a new media type becomes available that you want your Océ ColorWave 810/910 to support, you can install the corresponding Océ Media Profile. Attributes For each media type the media profile optimizes a number of settings. Mixing of colors (system setting, cannot be modified). Settings for optimal paper handling and runability. Chapter 4 - Media 67

68 Download media profiles from the Océ website Download media profiles from the Océ website When to do If a new media profile is available or an existing media profile needs to be updated, you can retrieve the required media profile from the corporate website. Procedure 1. Visit 2. Click 'Continue' in the Wide format printer section. 3. Select Océ ColorWave 810/910 in the Printer model section and click 'Continue'. 4. Select one or more media types and click on Continue. 5. Click on one of the icons in the 'Profiles' column 6. Select the correct media profile and click on the green arrow to download the media profile (.zip file). Download the file to a location on your workstation. Result The next step is to install the media profile to the Océ ColorWave 810/910 controller. 68 Chapter 4 - Media

69 Install media profiles Install media profiles When to do When you have downloaded the new or updated media profile from the corporate website you need to install this media profile to the Océ ColorWave 810/910 embedded controller. Before you begin This setting is editable for the System administrator or Power user. Procedure 1. Click [Supplies] - [Media types]. 2. If you want to update a media profile, click the check box of the media profile you want to update. 3. Click the [Install] button in the toolbar above the media profiles list. 4. Click Browse to navigate to the correct file on your workstation. 5. Select the media profile and click "Open". 6. Click the check box of the new or updated media profile and click the [Enable] button in the information window next to the media profiles list to make the media profile available on the user panel. Chapter 4 - Media 69

70 Install media profiles Result A warning message appears to inform you of the consequences for the already submitted jobs. The file is stored on the Océ ColorWave 810/910 embedded controller. The new file is visible in the media profile list on the [Media] tab. NOTE If an older version of the file was active on the controller, this file will be overwritten by the new file. 70 Chapter 4 - Media

71 Media compatibility with folding devices Not all media types are compatible with folding devices. Media compatibility with folding devices To get information about the compatibility of a media type with folding devices do the following. Refer to the Overview supported media types on page 65 In Océ Express WebTools click on a specific media type in the [Supplies] - [Media types] tab to open a detailed information window. Chapter 4 - Media 71

72 Media compatibility with folding devices 72 Chapter 4 - Media

73 Chapter 5 Configure your Workflow

74 Océ Express WebTools Océ Express WebTools Introducing Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on the Océ ColorWave 810/910 controller. The main purpose of Océ Express WebTools is to define the default settings to fine-tune the system to optimally fit your company's workflow and processes. The job settings that you define in the 'Jobs' view of the user panel, in a printer driver (for example the Océ PostScript 3 Driver) or in a job submission tool (for example Océ Publisher Express and Océ Publisher Select 2) always overrule the settings defined in Océ Express WebTools. To access the Océ Express WebTools enter the IP-address of the Océ ColorWave 810/910 printer in the web browser of a workstation that is connected to the network The settings are functionally grouped and accessible via the following tabs. Description Function 1 The [Jobs] tab Allows you to submit print jobs with the built-in Océ Publisher Express, and to manage print jobs. (See Use Océ Publisher Express to send a print job on page 157 and Manage print jobs in the Océ Express WebTools on page 166) 2 The [Preferences] tab Allows you to define the default settings to fine-tune the system to optimally fit your company's workflow and processes. (See Change the value of a setting in Océ Express WebTools on page 86) 3 The [Supplies] tab Define the media types and sizes that can be used on the printer and get an overview of the ink and media usage. (See Define the media types and sizes on page 63 and Counters for media and ink usage per printed job on page 113 ) 4 74 Chapter 5 - Configure your Workflow

75 Introducing Océ Express WebTools Description Function 4 The [Security] tab Allows you to define the permissions for Service ([Allow software re-installation from USB] and [Allow an update or patch installation by Service]). 5 The [Support] tab Activate new licenses, configure Océ Remote Service, and collect data for diagnostics purposes. (See Activate new licenses on page 107 and Configure the Remote Service settings on page 112) 6 The [System] tab Get an overview of the status of your printing system and the availability of media and ink. (See Get Information about the status of the printing system on page 153) Chapter 5 - Configure your Workflow 75

76 Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below. NOTE You must enable cookies. Step Action Value 1 Select Tools / Internet Options / Security / Local intranet / Custom Level 2 ActiveX controls and plug-ins Binary and script behaviours Enable 3 Downloads: File download Enable 4 Miscellaneous Allow META REFRESH Launching applications and unsafe files Use Pop-up blocker Enable Enable Disable 5 Scripting Active scripting Enable 76 Chapter 5 - Configure your Workflow

77 Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use a web browser to open the home page of Océ Express WebTools. Depending on the Internet browser you use, set the required minimum browser security settings as indicated below. NOTE You must enable cookies. Step Action Value 1 Select Firefox / Options / Options 2 Content Block pop-up windows Enable Javascript Disable Enable Chapter 5 - Configure your Workflow 77

78 Access and Passwords Access and Passwords User roles and authorizations Introduction The settings in the Océ Express WebTools can be configured and managed to enable the optimal performance of the Océ ColorWave 810/910. You can view all the settings in the Océ Express WebTools but when you want to change the value of a setting, a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting. IMPORTANT Handle and store all passwords securely and with care. In case of forgotten passwords, a service technician can reset the passwords only when his rights have been enabled ([Preferences] - [Connectivity] - [Allow Service technician to reset passwords]). Otherwise the system software has to be reinstalled. NOTE You do not need a password for daily use of the system. Overview of user roles and authorizations The table below displays the different user roles and the authorizations that belong to the role. User role [Key operator] [System administrator] [Power user] Description Besides the normal use of the system, the Key operator takes care of the daily maintenance. To change the value of specific Key operator settings in the Océ Express WebTools you must log in as a Key operator. The System administrator takes care of the integration of the system into the IT-infrastructure of the customer. To change the value of specific System administrator settings in the Océ Express WebTools you must log in as a System administrator. The Power user is authorized to access all functionality of the Océ Express WebTools except the Service settings. The [Océ service] role is mainly used for the printer installation and to configure the Service settings. 78 Chapter 5 - Configure your Workflow

79 Log in as an authorized user Log in as an authorized user To change certain settings, you must log in as an authorized user. There are three user roles: System Administrator, Key Operator and Power User. They have authorization to edit specific groups of settings. You do not need to log in before you start a session. The system will only display a login screen when you want to perform a special action. Upon login NOTE Once you have logged in, the log in lasts for the duration of the browser session. If you have not been active for more than 30 minutes, the session expires and you need to login again. For security reasons it may be useful to periodically change the password for the three access modes in Océ Express WebTools. Procedure 1. Click on the value of the setting you want to edit. A login window opens. 2. Select a user role from the drop-down list. 3. Enter the password. 4. Click [Ok] to confirm your entry. Chapter 5 - Configure your Workflow 79

80 Change the password for authorized users Change the password for authorized users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care. In case of forgotten passwords, a service technician can reset the Key operator, System administrator, Power user passwords only when his rights have been enabled. Otherwise the machine has to be reinstalled. Procedure 1. Open the [Configuration] - [Connectivity] tab. 2. Under the [Passwords] section, select [Key Operator password], [System Administrator password], or [Power User password] depending on the password you want to change. A new window opens. 3. Log in as: Key operator to change the key operator password. The default key operator password is KeyOp. System administrator to change the system administrator password. The default system administrator password is SysAdm. Power user to change all the passwords. The default power user password is PowUsr. NOTE The passwords are case sensitive. You can only use characters from the following range: A-Z a-z 0-9 _ - # $ % ^ * + =,. : ; / [ ] ( ) { } You cannot use Chinese, Cyrillic or Japanese characters. 4. Enter the new password twice to confirm your input. The password is hidden. 5. Click [Ok] to confirm, or [Cancel] to reject your entries. 80 Chapter 5 - Configure your Workflow

81 Define your Printing System Default Settings Define your Printing System Default Settings The default settings of the printer The [Preferences] tab contains the default settings to fine-tune the system to optimally fit your company's workflow and processes. Attributes From the [Preferences] tab you can access the following settings groups: The Preferences - System settings on page 81 The Preferences - Connectivity settings on page 82 The Preferences - Print job defaults settings on page 83 The Preferences - PDF settings on page 83 The Preferences - PostScript settings on page 84 The Preferences - Other file formats settings on page 84 The [Preferences] - [System] settings The [Preferences] - [System] settings allow you to define the system settings and the workflow related settings. NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) Chapter 5 - Configure your Workflow 81

82 The [Preferences] - [Connectivity] settings The [Preferences] - [Connectivity] settings The [Preferences] - [Connectivity] settings allow you to install the system in your infrastructure, according to your standards. These settings are configured during installation and do not need frequent adjustment. You can also define some basic network settings from the user panel on page 151. NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) 82 Chapter 5 - Configure your Workflow

83 The [Preferences] - [Print job defaults] settings The [Preferences] - [Print job defaults] settings The values defined in the [Preferences] - [Print job defaults] tab of the Océ Express WebTools are default values for the general system behavior. These settings will be overruled if you change the corresponding job settings in the printer driver, the job submitter or at the user panel. NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) The [Preferences] - [PDF] settings The [Preferences] - [PDF] settings allow you to define how the printing system must handle PDF files. NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) Chapter 5 - Configure your Workflow 83

84 The [Preferences] - [PostScript] settings The [Preferences] - [PostScript] settings The [Preferences] - [PostScript] settings allow you to define how the printing system must handle PostScript files. NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) The [Preferences] - [Other file formats] settings The [Preferences] - [Other file formats] settings allow you to define how the printing system must handle file formats, other than PDF or PostScript files. 84 Chapter 5 - Configure your Workflow

85 The [Preferences] - [Fold] settings NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) The [Preferences] - [Fold] settings The [Preferences] - [Fold] settings allow you to define fold templates (See Fold settings on page 97.) NOTE To get detailed information about a setting you can do the following. Pause the mouse pointer over the value of a setting to activate the tooltip Click on the value of a setting and log in as an authorized user. (See User roles and authorizations on page 78) Chapter 5 - Configure your Workflow 85

86 Change the value of a setting in Océ Express WebTools Change the value of a setting in Océ Express WebTools When to do To get an overview of the settings groups see The default settings of the printer on page 81. Illustration To change the value of a setting in Océ Express WebTools, do the following. Step Action 1 Browse to the settings group you want to change, for example [Preferences] - [Print job defaults] - [Color mode]. 2 Click directly on the value, when you want to change the value of a single setting or click [Edit] in the settings group bar to access a window with all settings, when you want to change the value of more settings in the group. 3 NOTE Before you can change the value of a setting or a settings group, you must log in as an authorized user (See User roles and authorizations on page 78). Change the settings. 4 Click [Ok] to confirm, or [Cancel] to reject your entries. 86 Chapter 5 - Configure your Workflow

87 Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the Internet browser you use defines the language of Océ Express WebTools. The following languages are supported: UK English, German, French, US English, Italian and Simplified Chinese. NOTE This language setting does not influence the language on the user panel. To change the language on the user panel tap [System] - [Language] and select your language. When the language of the Internet browser you use is not supported, the first language for Océ Express WebTools is US English. Chapter 5 - Configure your Workflow 87

88 Change the language settings in Internet Explorer Change the language settings in Internet Explorer Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE The Internet options may be found under a different menu depending on which version of Microsoft Internet Explorer version you use. Procedure 1. Open Microsoft Internet Explorer. 2. Click on the [Tools] icon next to the browser toolbar. 3. Click on [Internet options]. The Internet options window appears. 4. Click on the [General] tab. 5. Click on the [Languages] button at the bottom of the window. Another window opens. 6. Select the preferred language Click the [Add] button, when you need to add a new language to the list. 7. Click [Move up] to move the language to the top of the list. 8. Click [OK] to confirm or [Cancel] to reject, in both windows. 9. Click on the [Refresh] icon in the toolbar. Océ Express WebTools is displayed in your preferred language. 88 Chapter 5 - Configure your Workflow

89 Change the language settings in Mozilla Firefox Change the language settings in Mozilla Firefox Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE It is possible that the options menu is put under a different menu, depending on the Mozilla Firefox version you use. Procedure 1. Open Mozilla Firefox. 2. Click on [Firefox] in the upper left hand corner of the window. 3. Click on [Options] - [Options]. The Options window opens. 4. Click on the [Content] tab. 5. In the [Languages] section click on the [Choose...] button. The languages window opens. 6. Select the preferred language Click the [Add] button, when you need to add a new language to the list. 7. Click [Move up] to move the language to the top of the list. 8. Click [OK] to confirm or [Cancel] to reject, in both windows. 9. Click on the [Reload] icon in the toolbar. Océ Express WebTools is displayed in your preferred language. Chapter 5 - Configure your Workflow 89

90 Change the language settings in Google Chrome Change the language settings in Google Chrome Introduction You can change the language settings for Océ Express WebTools in your preferred browser. When to do NOTE It is possible that the internet options are put under a different menu, depending on the Google Chrome version you use. Procedure 1. Open Google Chrome. 2. Click on the three-lined [Menu] icon next to the browser toolbar. 3. Click on [Settings]. 4. Click on [Show advanced settings]. 5. Click on [Language and input settings...]. The languages window opens. 6. Select the preferred language Click on the [Add] button, when you need to add a new language to the list. 7. Click on the preferred language and drag it to the top of the list. 8. Click on [Done] to confirm your entry. 9. Click on the [Refresh] icon in the toolbar. Océ Express WebTools is displayed in your preferred language. 90 Chapter 5 - Configure your Workflow

91 View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure 1. Open the [Configuration] tab or the [Preferences] tab. 2. Click on [View configuration] in the upper right-hand corner of the screen. A window opens. 3. Scroll through the list of settings. The first column displays the setting and the second column displays the values. A "*" indicates that the value of the setting is different than the original factory default value. NOTE You can print the information with the standard print function of your browser. Chapter 5 - Configure your Workflow 91

92 Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file. The network settings are excluded from the file because the network settings cannot be transferred to another printer. The passwords for authorized users and the passwords for external locations are excluded from the file for security reasons. License information is not included in the file either. Procedure 1. Open the [Configuration] tab or the [Preferences] tab. 2. Click on [Save configuration] in the upper right-hand corner of the tab. A window opens. 3. Navigate to a location on the network to store the file. 4. Save the settings<hostname of printer><date>.xml file. The file name is not fixed. You can change the name if required. 5. Click [Ok] to confirm, or [Cancel] to close the window without storing the file. 92 Chapter 5 - Configure your Workflow

93 Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE Not all settings are stored in the settings file. The network settings are excluded from the file because the network settings cannot be transferred to another printer. The passwords for authorized users and the passwords for external locations are excluded from the file for security reasons. License information is not included in the file either. For this procedure, you need to log in as a Key operator, System administrator, or Power user. The loaded settings depend on the login profile. Only the settings corresponding to the user login are loaded. Procedure 1. Open the [Configuration] tab or the [Preferences] tab. 2. Click on [Restore configuration] in the upper right-hand corner of the screen. A window opens. 3. Navigate to a location on the network and select the settings file. 4. Click [Ok] to load the settings file, or [Cancel] to close the window without loading the settings file. In some cases a reboot dialog will appear. Result The values of the settings in the settings file overwrite the current values. The network configuration settings of the system and the passwords are not loaded to prevent connectivity problems and to guarantee the integrity of the passwords. Chapter 5 - Configure your Workflow 93

94 Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings. To restore all the factory default settings you must log in as a Power User. Procedure 1. Open the [Configuration] tab, or the [Preferences] tab. 2. Click on [Restore defaults] in the upper right-hand corner of the screen. A window opens. 3. Click [Ok] to restore the factory default settings, or [Cancel] to close the window without restoring the factory defaults. 94 Chapter 5 - Configure your Workflow

95 Configure the Finishing settings Configure the Finishing settings Define the finisher type Introduction You must set the type of finishing option. Procedure 1. Navigate to [Preferences] - [System defaults] - [Finishing]. 2. [Type of finishing device]: select the finishing that is connected to the external output at the back of the printer. The default value is [No finisher]. You must only change this value if your hardware configuration changes. 3. Click [Ok] to confirm your entries or [Cancel] to reject your entries. Chapter 5 - Configure your Workflow 95

96 Define the options for the folding device Define the options for the folding device Introduction You must first define the type of finishing device, see Define the finisher type on page 95. In case you have a folding device configured as finishing device, you can specify the following options for the folding device. Procedure 1. Navigate to [Preferences] - [System defaults] - [Folder configuration]. 2. Select [Reinforcement unit present] : [Yes] or [No] 3. Select if you have a [Option for folding unlimited length ]. 4. Click [Ok] to confirm your entries or [Cancel] to reject your entries. 96 Chapter 5 - Configure your Workflow

97 Fold settings Fold settings Introduction When you set the fold options, there are some definitions you must know to operate the folding device in a correct way. An overview of these settings is found below. To edit these settings and create or edit a fold template, go to the [Preferences] - [Fold] tab and click the [Create new] button, or the icon, that becomes visible when you move the mouse over one of the existing templates. Settings [Fold delivery] Description Example [Stacker] Folded with first (Z-fold) and second fold (cross fold). 279 mm / 11 inch or 305 mm / 12 inch [First fold output] Folded only with the first fold (Zfold) mm inch [Reinforcement] Description Example [Enabled] Glues the pre-punched strips to the rear of the folded package. NOTE Only possible when [Folding method] is [With same size back] mm inch [Disabled] No glued strip. Chapter 5 - Configure your Workflow 97

98 Fold settings [Folding method] Description Example [Compact fold] (DIN-C). Folded package, but the last fold (backside) is shorter mm inch [With same size back] (DIN- B). Folded package, but the last fold (rear) is over the full width. The previous fold could be shorter mm inch [With binding edge] (DIN- A). Folded package, but the last fold (rear) has additional width. The previous fold could be shorter mm Max 230 mm [Package size] Description Example [Width] Defines the fold distance of the Z- fold mm inch [Height] Defines the fold distance of the cross fold. This only applies to the folding device in [Stacker] mode. 279 mm / 11 inch or 305 mm / 12 inch [Binding edge size] Defines how much the binding is outside the package. NOTE Only visible when the selection in [Folding method] is set to [With binding edge] mm Max 230 mm 98 Chapter 5 - Configure your Workflow

99 Fold settings Chapter 5 - Configure your Workflow 99

100 About Smart Inboxes About Smart Inboxes The Smart Inbox and the queue concept Definition You can use the Smart Inbox for customized job management. A Smart Inbox works as a personal mailbox in which you can store jobs and where you can scan jobs to. Jobs that are waiting to be processed are visible in the Queue. Concept The Job queue The Smart Inbox User intention get the job printed as soon as possible Used to get feedback of printer progress cancel requests change priority (local) send jobs to the system organize jobs keep together sets of documents from various origin organize documents over various Smart Inboxes, to easily retrieve jobs reprint jobs or change settings of jobs that are already sent to the printer Jobs in a Smart Inbox You can use Smart Inboxes to manage your jobs. When you open the Jobs tab in Océ Express WebTools the Smart Inbox section displays an overview of the Smart Inboxes. Define one or more Smart Inbox names that allow you to easily organize and access your jobs. Different kinds of Smart Inboxes can be created in Océ Express WebTools: You can create Smart Inboxes for print jobs. You create these Smart Inboxes in Océ Express WebTools under the Jobs tab. When you create a Smart Inbox for print jobs, it is only visible on your local browser. When you send a print job to the printer, the user panel will also display the Smart Inbox. An operator can create Smart Inboxes for scan jobs. The operator can create these Smart Inboxes in Océ Express WebTools under the Configuration tab. The Smart Inbox for scan jobs is visible on your local browser and on the user panel. This way the operator can organize the Smart Inboxes for scan jobs for departmental, project, or personal use. In the printer driver application or job submitter, you can select the specific Smart Inbox you want to print to. Under the [Preferences] - [System defaults] - [Job management] - [Override destination of print jobs] setting you determine whether a job is also sent to the Job queue. When a print job is kept in the Smart Inbox, you can start the print job manually on the user panel or in Océ Express WebTools. 100 Chapter 5 - Configure your Workflow

101 The Smart Inbox and the queue functionality The Smart Inbox and the queue functionality Introduction All print jobs sent via printer drivers, applications or one of the Océ Publisher job submitters are placed in a Smart Inbox. When jobs are being processed, they are visible in the Job queue or Scan queue. Smart Inbox functionality You can view and manage your jobs under the Jobs tab of Océ Express WebTools. The Smart Inbox section helps you control your jobs. Functionality [View] [Delete] [Edit] [Print] Description To view the image itself and show more job information, click on the job name in the Smart Inbox. You can also change the job name here. To delete a job from the Smart Inbox, select the job and click [Delete]. To edit the job settings of a job select the job and click [Edit]. A window opens where you can change a limited number of job settings. To print a job select the job and click [Print]. The job is copied into the Job queue. The job remains in the Smart Inbox. NOTE The [Preferences] - [System defaults] - [Job management] - [Keep completed jobs in the Smart Inbox ] setting determines whether jobs that have been printed will be kept in the Smart Inbox for reprint or not. [Save] You can select a scan job and save it on a location on the PC. NOTE Only one user can save a scan job at a time. If several users save a scan job, the downloads will take place one after the other. If a dialog to select the save location is still open, the download will not start. [Send to...] You can select a scan job and send it to a predefined external location. NOTE The View all Smart Inbox is only available when you enable the [Preferences] - [System defaults] - [Job management] - [Display a view on all Smart Inbox jobs]. Job queue functionality The print jobs in line waiting to be printed are listed in the Job queue. Functionality [Top] [Delete] [Delete all] Description To increase the print priority of a job in the queue, you can select the job and click [Top] to place the job on top of the queue. To delete a job from the queue, select the job and click [Delete]. To empty the queue completely, click the [Delete all] button. Chapter 5 - Configure your Workflow 101

102 The Smart Inbox and the queue functionality Scan queue functionality The scan jobs in line waiting to be sent to the right location are listed in the Scan Queue. When a job is successfully sent, the job is removed from the queue. Functionality [Delete] [Retry] [Send to...] Description To delete a job from the queue, select the job and click [Delete]. To retry to send a job, select the job and click [Retry]. To send a job to a new destination, select the job and click [Send to...]. Then select the destination. 102 Chapter 5 - Configure your Workflow

103 Create and open a Smart Inbox for print jobs (Smart Inbox section) Create and open a Smart Inbox for print jobs (Smart Inbox section) NOTE Note that the Smart Inboxes for print jobs created in the Smart Inbox section are only visible on your personal browser. When you send a print job to the specific Smart Inbox, that Smart Inbox also becomes visible on the user panel. Note that the Smart Inboxes for print jobs created in the Smart Inbox section are not permanent. Once the Smart Inbox is empty, it will disappear from the user panel. Procedure 1. Select the [Jobs] tab. 2. Click on [Open Smart Inbox]. 3. Click on the blank field to open a drop-down list with the Smart Inboxes available on your system. You can open an existing Smart Inbox from the list or you can type the name of a new Smart Inbox. 4. Enter the name of the new Smart Inbox and press Enter, or select the desired Smart Inbox from the list. The Smart Inbox is now displayed in the Smart Inbox section. Chapter 5 - Configure your Workflow 103

104 Create and open a Smart Inbox for print jobs (Publisher Express) Create and open a Smart Inbox for print jobs (Publisher Express) NOTE Note that with this procedure you not only create a Smart Inbox, but you also send a job to the printer. Note that the Smart Inboxes for print jobs created in Publisher Express are only visible on your personal browser. When you send a print job to the specific Smart Inbox, that Smart Inbox also becomes visible on the user panel. Note that the Smart Inboxes for print jobs created in Publisher Express are not permanent. Once the Smart Inbox is empty, it will disappear. Procedure 1. Select the [Jobs] tab. 2. Click on [Create new job] in the Publisher Express section. 3. In the [Workflow] section, click on the Smart Inbox field. A drop-down list with Smart Inboxes that contain one or more jobs opens. 4. Select the desired Smart Inbox from the list, or enter the name of the new Smart Inbox and press Enter. 5. Click [Ok] to send the print job to the printer in the new Smart Inbox. The Smart Inbox is now displayed in the Smart Inbox section. 104 Chapter 5 - Configure your Workflow

105 Set the expiration time-out for Smart Inbox jobs Set the expiration time-out for Smart Inbox jobs Introduction You can define the period of time jobs are stored in the Smart Inbox. Procedure 1. Open the [Preferences] - [System defaults] tab. 2. Click on "Edit" in the [Job management] section. 3. Set the preferred time for the [Remove jobs from the Smart Inbox after], and/or the [Expiration timeout for Smart Inbox copy and scan jobs] settings, for example 48 hrs. 4. Click OK. The jobs are removed from the Smart Inbox at the defined time. Result Jobs are stored in the Smart Inbox for the defined period of time. Chapter 5 - Configure your Workflow 105

106 Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can close or delete a Smart Inbox in: The [Jobs] tab - Smart Inbox section. The [Configuration] tab - [ Smart Inbox ] section. NOTE When you delete a Smart Inbox, you only delete the view on the Smart Inbox, but not the content. To permanently delete the jobs from a Smart Inbox you must select the jobs in the Smart Inbox and click [Delete]. The default 'Public' Smart Inbox cannot be deleted, and will always be present. Close a Smart Inbox in the [Jobs] tab - Smart Inbox section Step Action 1. Open the [Jobs] tab. 2. Click on the X - button at the right hand side of the [ Smart Inbox ] bar. Delete a Smart Inbox in the [Configuration] tab - [ Smart Inbox ] section Step Action 1. Open the [Configuration] - [ Smart Inbox ] tab. 2. Select the Smart Inbox you want to delete. 3. On the right-hand side under [Actions], click on the X. If you want to delete all Smart Inboxes at once, click on [Delete all] in the upper right corner. 106 Chapter 5 - Configure your Workflow

107 License Management License Management Activate new licenses Introduction The Océ applications and options are protected against unauthorized use. You need to activate the license to enable an application or option for use. The [Support] - [Licenses] tab in the Océ Express WebTools allows you to manage the licenses very easily. Step Action Remarks 1 Make a list of new options you need and define new license numbers for these options. Océ needs this list of new options with license numbers to create a new license file. 2 Get the host id of the Océ system. Océ also needs the host id of your Océ system to create a new license file. 3 Send the list of new options you need, the list of license numbers and the host id to Océ. 4 Create a back-up of the current active licenses if necessary. Océ creates and delivers one or more new license files. Save the current active licenses to do so. 5 Activate the licenses. The license activation job guides you through the following steps. 1. Locate the license file 2. Preview the new active licenses 3. Accept the end user license agreement 4. Finish the license activation job 5. Restart the Océ system. Chapter 5 - Configure your Workflow 107

108 Check your licenses Check your licenses About the licenses The license section in Océ Express WebTools allows you to manage the licenses that are active on your system. A license is needed to activate certain functions on your printer. License information overview Open the [Support] - [Licenses] tab in Océ Express WebTools to view the available licenses. You can view the license information for the following purposes: Check the license state, license type and license duration of active licenses. Check how long a license is valid. View all options available for your system. Make a list of the new options you need. Make a list of license numbers. Information [Option] [State] [License type] [Duration in days] [License number] Description This field displays the name of the option. The following licenses are available for your printer: Océ ColorWave 810/910 license Océ Dual Tray High Capacity Stacker license Adobe PostScript 3 / PDF license This field displays one of the following license states. [Authorized]. You are authorized to use the function. [Not authorized]. You are not authorized to use the function, you need to get a license for the function. This field displays one of the following license types. [Resale]. Not for resale. This field displays the time your license is valid. This field displays the license number. 108 Chapter 5 - Configure your Workflow

109 Save the currently active licenses Save the currently active licenses Introduction You can save all active licenses into one single file. When to do Save the currently active licenses before starting a license activation job or if you want to save the current license situation. Procedure 1. Open the [Support] - [Licenses] tab. 2. Click on the [Save] button. A zip file is being downloaded. 3. Select a directory on your workstation to store the zip file. 4. Enter the new file name and click on [Save] to back-up the currently active licenses. Chapter 5 - Configure your Workflow 109

110 Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. When you want to get a new license you have to provide the correct information to your local representative. Procedure 1. Open the [Support] - [Licenses] tab to display the license information page. 2. View which licenses you have and do not have. Note the [Option] information and the license number down of the licenses you would like to have. 3. Click on [Host id], and note the host id information down. 4. Send the license information and the host id to your local representative. 5. After receiving the license file from the representative, store the file on the network. Result After you stored the new license file, you can activate the license. For more information, see Activate a new license on page Chapter 5 - Configure your Workflow

111 Activate a new license Activate a new license Introduction Under the [Licenses] tab in Océ Express WebTools you can activate new license files. NOTE It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file. Use the [Save] button to store the current license files information. After the license is uploaded you must restart your system to activate the license file. Procedure 1. Open the [Support] - [Licenses] tab to display the license information page. 2. Click [Activate] to open a browser window to search for the license file on the network. 3. Browse the network and select the license file. 4. Click [Next], read the step and click [Next] again. 5. When the user agreement appears, scroll down to the bottom and check the box in front of [I agree]. NOTE If you do not check the box for agreement, your license will not be installed. 6. Click [Next]. 7. Click [OK] to start the activation of the license file. A message appears when the process is completed. 8. Restart the system to activate the changes. Result If you update an expired license, the new license file overwrites the previous license file. If you upload a new license, the license state in the overview is changed from [Not authorized] to [Authorized]. Chapter 5 - Configure your Workflow 111

112 Configure the Remote Service settings Configure the Remote Service settings Introduction Océ Express WebTools offers remote services from the printer to your local service provider, or from your local service provider to the printer. You can edit these settings in the [Support] - [Remote Service] tab in the Océ Express WebTools. Log on as System Administrator to set up a (secure internet) connection. Illustration Remote Service has the following options: [Configure proxy]: Configure a secure internet connection via a proxy server between the printer and Océ. [Check connection]: Check the connection between the printer and Océ. Feedback on the status of the connection and the tooltip information are given in the states icons (See Overview of the states icons on page 155). [Allow remote assistance]: Allow remote assistance from your local service provider to the printer (See Remote Service: allow remote assistance on page 276). [Download log files]: Download the remote service log files from the printer. 112 Chapter 5 - Configure your Workflow

113 Configure the Accounting Settings Configure the Accounting Settings Counters for media and ink usage per printed job Introduction The Océ Express WebTools allow you to display an overview of the media usage and the estimated ink usage per printed job. You can use this information for accounting purposes. Navigate to the [Supplies] - [Counter history] tab to display the overview. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need. Functionality [Counter history] Sort on [Job name], [Job owner], [Smart Inbox ], or [Time printed] [List view] or [Group view]. Description In the header of the counter history list you can select the period (day(s) or week(s)) in a drop down list. The counter history list will display information about the jobs printed in the selected period. When you want to sort the counter history list, you can click on the column headers of the counter history list: [Job name]; [Job owner]; [Smart Inbox ]; [Time printed]. This way you can sort the list according to your needs. Select [List view] at the bottom of the counter history list when you want to display all printed jobs. Select [Group view] at the bottom of the counter history list when you want to display only the groups based on your sort criterion. For example, if you sort your counter history list by the column [Job owner] and you click on [Group view], the counter history list displays a list with all job owners that have sent print jobs to the printer in the selected period. When you expand the [Job owner] group, the list displays all jobs that were sent by the [Job owner] in the selected period. 4 Chapter 5 - Configure your Workflow 113

114 Counters for media and ink usage per printed job Functionality [View total info] Description Select [View total info] in the upper right hand corner of the counter history list, when you want to have a complete overview with job counter information. Click on a group name to display counter information for all the jobs in the group. Click on a job name to display counter information for the selected job. [Save all] [Print all] Select [Save all] in the upper right hand corner of the counter history list, when you want to save the counter history for all jobs in the list. You can save the counter data as an [XML file] or as a [CSV file]. Select [Print all] in the upper right hand corner of the counter history list, when you want to print the counter history for all jobs in the list. 114 Chapter 5 - Configure your Workflow

115 Counters for total media and ink usage Counters for total media and ink usage Introduction The Océ Express WebTools allow you to display an overview of the total media usage and the total estimated ink usage. Navigate to the [Supplies] - [Counter total] tab to display the overview. Chapter 5 - Configure your Workflow 115

116 Exchange accounting data Exchange accounting data Introduction To exchange accounting data the Océ Wave for Accounting interface is supported. Via the Océ Wave interface for Accounting you can retrieve page-based accounting data in CSVformat. A separate document describing this interface is available. Océ Account Console Also the accounting software application Océ Account Console Version supports the Océ ColorWave 810/910. Definition Océ Account Console is installed on the administrator's workstation. Purpose Océ Account Console has the following functionalities: Manage, preview, and publish the account information dialog. Retrieve and export the log files. Manage the devices. NOTE For this application a separate user manual is available. Illustration 116 Chapter 5 - Configure your Workflow

117 Optimise the print quality and print productivity Optimise the print quality and print productivity Set the print quality Introduction You can use Océ Express WebTools to set the print quality. The choice of the print quality affects the speed of the job and the toner coverage. Select a default print quality from the list below: [Print quality] Print speed [inch per second] Print speed [meter per minute] application example [Normal - uniform areas] B/W posters with large uniform areas Color posters with large uniform areas, with less saturated colors [Normal - fine details] CAD applications - B/W [Enhanced - uniform areas] Color posters with large uniform areas, with highly saturated colors [Enhanced - fine details] CAD & GIS applications - color Procedure 1. Open the [Preferences] - [Print job defaults] tab. 2. Click on [Edit] in the [Basic] section or click on the [Print quality] setting. 3. Select the correct value. 4. Click [Ok] to confirm, or [Cancel] to reject your entries. Chapter 5 - Configure your Workflow 117

118 Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll. When you disable the functionality, the printer stops and request to load a new roll of the same size and type in the same media drawer location. Procedure 1. Open the [Preferences] - [System defaults] tab. 2. Click on [Edit] in the [Printer properties] section or click on the [Automatic roll switch] setting. 3. Select [Enabled] or [Disabled]. Select enabled if print productivity is an important factor. 4. Click on [Ok] to confirm or [Cancel] to reject your entries. 118 Chapter 5 - Configure your Workflow

119 Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs. You can choose one of following values: [Low] Select this value if you have several small print jobs and you want to allow a higher capacity. [Normal] This is the default setting. Select this value if you have both small and large print jobs. [High] Select this value when you have more large print jobs, and you want to reduce the risk of having to abort the file transfer due to a full job memory. Procedure 1. Open the [Preferences] - [System defaults] tab. 2. Click on [Edit] in the [Printer properties] section or click on the [Spool threshold] setting. 3. Select [Low], [Normal], or [High]. Select [Low] if print productivity is an important factor. 4. Click [Ok] to confirm, or [Cancel] to reject your entries. Chapter 5 - Configure your Workflow 119

120 Set the rotation mode Set the rotation mode Introduction If you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically. Choose one of the following values: [No rotation] [90 ] [180 ] [270 ] [Automatic portrait] [Automatic landscape] [Automatic portrait with additional 180 rotation] [Automatic landscape with additional 180 rotation] [Automatic media saving] [Automatic media saving with additional 180 rotation] Procedure 1. Open the [Preferences] - [Print job defaults] tab.[print job defaults] 2. Click on [Edit] in the [Image] section or click on the [Rotation] setting. 3. Choose one of the values. Select [Automatic media saving] or [Automatic media saving with additional 180 rotation] when the print productivity is an important factor. 4. Click [Ok] to confirm, or [Cancel] to reject your entries. 120 Chapter 5 - Configure your Workflow

121 Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel. You can, for instance, align the image to the top right-hand corner of the sheet. You can choose the following alignment settings: Alignment mode [Top left] [Top] [Top right] [Left] [Center] [Right] [Bottom left] [Bottom] [Bottom right] Procedure 1. Open the [Preferences] - [Print job defaults] tab. 2. Click on [Edit] in the [Layout] section or click on the [Alignment] setting. 3. Select the correct value. Select [Top right] when the print productivity is the most important factor. 4. Click [Ok] to confirm, or [Cancel] to reject your entries. Chapter 5 - Configure your Workflow 121

122 Set the PDF - Rendering settings Set the PDF - Rendering settings Introduction The PDF - Rendering settings In Océ Express WebTools enable you to define how a PDF is converted into an image for printing. [Overprint] The [Overprint] setting defines how the color tints of an object are merged when they overlap with another object. You can choose between the following values: [Enabled] Select this value to improve the rendering of overlapping colors. [Disabled] Select this value to render the colors in the same order as they were defined. The overlapping colors will always come on top of the previously rendered colors. [Transparency flattening] Transparency information in a PDF document needs to be flattened before being printed. The setting is used for PDF documents containing transparency information only. You can choose between the following values: [Quality] Select this value if print quality is an important factor. The processing speed slows down and more memory is required. [Speed] Select this value if PDF processing performance is more important than print quality. Large and complex PDF files are processed faster and use less memory. [Wipeout correction] Use this setting to print PDF documents containing unusual solid black areas which mask some parts of the drawing. You can choose between the following values: [Enabled] Select this value to print the PDF documents correctly at 25% reduced processing speed. [Disabled] Select this value to disable this correction. Procedure 1. Open the [Preferences] - [PDF] tab. 2. Click [Edit] in the [PDF render engine] section, or click on the [Overprint], the [Transparency flattening], or the [Wipeout correction] setting. 3. Select the correct value. 4. Click [Ok] to confirm, or [Cancel] to reject your entry. 122 Chapter 5 - Configure your Workflow

123 Optimize the print productivity Optimize the print productivity Introduction When you load media, always make sure that you install and define the correct media type and size on the printer. Depending on your needs, you can optimize the print productivity in various ways. When productivity with different media sizes is the most important requirement. 1 Load up to 6 media rolls on the printer with different media sizes and the same media type. 2 Use the [Landscape] orientation to print a job on a media size that is one size smaller than the media defined on the system. For example, A1 prints in landscape on A0 and A2 prints in landscape on A1. You are not required to cut the media by hand. 3 Use the [Automatic landscape] setting or the [Automatic landscape with additional 180 rotation] on the user panel or Océ Express WebTools to rotate the orientation automatically. When productivity is the only important requirement. 1 Load and define two or more media rolls on the printer with the same media size and the same media type. NOTE When roll 1 is empty, the printer switches automatically to roll 2. Chapter 5 - Configure your Workflow 123

124 Optimize the Color management settings Optimize the Color management settings What is Color management? Definition The color management settings help you to reproduce the colors of your input as precisely as possible on the printed output. With the color management settings you define how to convert the color-information of the file you want to print (input color space; RGB or CMYK color space) to the output color space of the This conversion can require approximations in order to preserve the image's most important color qualities. To be able to reproduce colors it is important to define the following. Input profile / Standardization Color feel / Rendering intents Output profile 124 Chapter 5 - Configure your Workflow

125 What is an input profile / standardization? What is an input profile / standardization? Definition An input profile / standardization defines what color space you must use to interpret the color information of the file you want to print in a correct manner. The main input profiles (color spaces) are the following. RGB The RGB color space is based on the RGB color model. RGB (Red, Green, Blue) is a suitable color model for computer graphics because the human visual system operates in a similar manner. The RGB color space is an additive color space, where you can mix colors based on light. You can create white light if you add equal parts of each of the three primary colors: red, green, and blue. All three colors are required to produce white and the absence of all three produces black. In additive mixing, the RGB colors are the primary colors and cyan, magenta, and yellow (CMY) are the secondary colors. CMYK (Colors you print) The CMYK color space is based on the CMYK color model. The CMYK (Cyan, Magenta, Yellow and Black color space is a subtractive color space, where you can mix colors based on subtracting light energy from the spectrum. The CMY toners are used to create RGB colors. All three inks are required to produce black and the absence of all three produces white. In subtractive color mixing the CMY colors are the primary colors and RGB are the secondary colors. Chapter 5 - Configure your Workflow 125

126 What is an input profile / standardization? Gray In the grayscale (color) space only information about the lightness is given. Lightness can range from a minimum of 0 (black) to 100 (white). You can define the input profile if you use the [Color feel] setting [Graphics colors]. The table below gives an overview of the possible input profiles / standardization settings. Input profile / standardization RGB - [ srgb ] RGB - [ Adobe RGB ] CMYK - [ Euroscale coated ] CMYK - [ Euroscale uncoated ] CMYK - [ US Web coated (SWOP) ] CMYK - [ US Web uncoated ] CMYK - [ ISO Coated v2 300% (ECI) ] Description Use this setting to indicate the color space of a standard computer monitor. srgb is the most frequently used RGB color space, especially in consumer grade digital cameras. srgb is acceptable for most consumer applications. The srgb design allows easy previewing on a standard computer display. This setting indicates an RGB color space developed by Adobe in Adobe RGB has a larger gamut than srgb. Adobe RGB is included in more medium-range digital cameras, and many professional graphic artists prefer Adobe RGB for its larger gamut. This setting indicates an old offset press standard, formerly used in Europe to print separations and proofs on coated media. This setting indicates an old offset press standard, formerly used in Europe to print separations and proofs on uncoated media This setting indicates an old offset press standard, formerly used in the US to print separations and proofs on coated media. This setting indicates an old offset press standard, formerly used in the US to print separations and proofs on uncoated media. This setting indicates an offset press standard, frequently used in Europe to print separations and proofs on coated media. Based upon Fogra39 with 300% ink limit Chapter 5 - Configure your Workflow

127 What is an input profile / standardization? Input profile / standardization CMYK - [ ISO Coated v2 (ECI) ] CMYK - [ PSO Uncoated ISO12647 (ECI) ] CMYK - [ Uncoated FOG- RA29 ] CMYK - [ GRACoL2006 Coated1v2 ] CMYK - [ SWOP2006 Coated3v2 ] CMYK - [ SWOP2006 Coated5v2 ] Gray[None (no profile used)] Gray[ sgray ] Gray[ Adobe Gray 20% ] Description This setting indicates an offset press standard, used in Europe to print separations and proofs on coated media. Based upon Fogra39 with 330% ink limit. This setting indicates an offset press standard, used in Europe to print separations and proofs on uncoated media. Based upon Fogra47. This setting indicates an offset press standard, used in Europe to print separations and proofs on uncoated media. Based upon Fogra29. This setting indicates an offset press standard, frequently used in the US to print separations and proofs on coated media grade 1. This setting indicates an offset press standard, used in the US to print separations and proofs on coated media grade 3. This setting indicates an offset press standard, used in the US to print separations and proofs on coated media grade 5. Use this setting to directly transform the grayscale info to black toner usage only. Use this setting to transform the grayscale info based upon the sgray profile (lightness scale srgb with gamma 2.2) to CMYK toner usage. Use this setting to transform the grayscale info based upon the Adobe Gray 20% profile (Adobe specific dot gain 20%) to CMYK toner usage. Chapter 5 - Configure your Workflow 127

128 What is Color feel? What is Color feel? Definition With the [Color feel] setting you can fine-tune the look and feel of the printed output. The [Color feel] setting defines the color space conversion method. [Color feel] [CAD colors] [Graphics colors] [None, managed by application] Description Use this setting to get a print with bright, saturated colors. Advised for vector drawings (like HP-GL). All primary and secondary colors are clean, because they are printed with pure inks. This is clearly visible if you look at the color yellow that is printed with yellow ink only. An increase in coverage results in (almost) the same increase in ink. The blue color is not purplish but nice blue. This mode is preferred for CAD drawings created with applications like AutoCAD or ArcView. Photos printed in this mode will look dull and grayish. Use this setting to get a print with photo-realistic colors. Advised for photos or graphic art presentations. If you select [Graphics colors] you can also adjust the advanced Color Management settings. [Graphics colors: RGB input color profile] [Graphics colors: CMYK input color profile] (only for TIFF and JPEG files or for PostScript and PDF files) [Graphics colors: Grayscale input color profile] (only for PostScript and PDF files) [Graphics colors: rendering intent] Use this setting if your color management is completely done by the application that generated the print file. If color management is not handled correctly by the application, possible problems are: - blue will be purplish (like in most inkjet printers) - raster-file information (like photos) will look dull and dark. 128 Chapter 5 - Configure your Workflow

129 What are Rendering intents? What are Rendering intents? Definition of rendering intents Normally the color space of a print file is larger than the Océ ColorWave 810/910 color space. In other words, the input color space is larger than the output color space. Consequently some of the defined input colors will be outside the Océ ColorWave 810/910 color space. These "out-ofgamut colors" are called a gamut mismatch. When a gamut mismatch occurs, the rendering intent setting decides what qualities of the image it should prioritize. The rendering intent setting preserves one property of color at the expense of other color properties. Rendering intent: Perceptual (photo) This setting optimizes the output to produce best results for photos, artwork, GIS or images. Perceptual rendering tries to preserve some relationship between out of gamut colors, even if this results in inaccuracies for in-gamut colors. Rendering intent: Saturation (business graphics) This setting optimizes the output of bright, saturated colors. Saturation rendering intent preserves saturated colors, and is advised if you try to keep color purity in computer graphics. Pure saturated colors in the original RGB device will still be saturated colors in the output color space, even if this results in relatively more extreme colors. Saturation rendering intent is not advised for photos, because this setting does not try to keep color realism. The color saturation can come at the expense of changes in hue and lightness, which is normally an unacceptable trade-off for photo reproduction. You can also use saturation rendering intent to prevent visible dithering if you must print computer graphics on a printer. It is not possible to prevent all dithering, because printers never can match every color. Saturation rendering intent can minimize dithering if the color is very close to pure. 4 Chapter 5 - Configure your Workflow 129

130 Rendering intent: Relative colorimetric Rendering intent: Relative colorimetric Relative colorimetric keeps an almost exact relationship between in gamut colors, even if this clips out of gamut colors. The relative colorimetric rendering method replaces the colors to align the old white point (the location of the most pure and light white in a color space) with the new white point and to keep the relative positions of the colors. The Relative colorimetric rendering intent is advised for logos, spot colors or PowerPoint presentations, but the loss of contrast can be a problem with photos and images. 130 Chapter 5 - Configure your Workflow

131 Rendering intent: Absolute colorimetric Rendering intent: Absolute colorimetric Absolute colorimetric is similar to relative colorimetric, but uses a different method to handle the white point. Absolute and relative colorimetric both keep gamut colors and clip those out of gamut, but absolute colorimetric also keeps the white point. Absolute colorimetric is advised for "proofing" applications, that require a good color match, but also emulation of paper white. As a result of that, white areas can become yellowish, because the printer tries to emulate the whitepoint of the input profile. This setting provides the highest accuracy in rendering RGB colors into CMYK colors, including rendering the source's white. NOTE You can see the minor level of blue of the monitor background as a bluish white in the lightest tones of the printed output. A minor yellow tone can occur in the white tones of a PDF/TIFF original or an HP-GL type document. Chapter 5 - Configure your Workflow 131

132 What is an output profile? What is an output profile? The output profile is used to adjust the converted CMYK color space, depending on the output device (via the Océ ColorWave 810/910 Printer Calibration Module) and the media type you select (via the OMP Océ Media Profile file). The output profile is applied automatically, but it is important that you load the correct media on the Océ ColorWave 810/910 and that the correct OMP-file is available on the controller. (see Manage media profiles on page 67) 132 Chapter 5 - Configure your Workflow

133 Color management settings in Océ Express WebTools Color management settings in Océ Express WebTools Depending on the type of file you want to print, the Océ ColorWave 810/910 offers different colorinformation conversions. You can select the color management settings, that give the best results for the color-information conversion. Open the [Preferences] - [PDF] tab to define the default color management settings for PDF files. Open the [Preferences] - [PostScript] tab to define the default color management settings for PDF files. The Océ PostScript 3 driver, Océ Publisher Express and the Océ Publisher Select job submission application offer the same color management settings, but now file type independent. NOTE It is only important to know what the file type of your print job is, if you want to use or must use the color management settings defined in Océ Express WebTools. If you define the color management settings in your Océ PostScript 3 driver, Océ Publisher Express, or the Océ Publisher Select job submission application the color management settings are automatically assigned to the correct file type (the color management settings defined in Océ Express WebTools are overruled). Chapter 5 - Configure your Workflow 133

134 Install Drivers and Job Submitters Install Drivers and Job Submitters Install Océ Publisher Select 2 for Océ ColorWave 810/910 Introduction Océ Publisher Select 2 is the job submission application optimized for Océ ColorWave 810/910. You can only install one version of Océ ColorWave 810/910 per workstation. You can install Océ ColorWave 810/910 on a workstation for your profile only or for all user profiles using the workstation. You can install Océ ColorWave 810/910 next to an installation of Océ Publisher Select 1 on the same workstation. Before you begin To install Océ ColorWave 810/910 for your user profile only, you can be logged onto the workstation with basic user rights. To install Océ ColorWave 810/910 for all the users' profiles, you must be logged onto the workstation with the Administrator rights for an installation on a Windows Vista, Windows 7 or Windows 8 platform. Required tools The installation files (.exe), downloaded from under Océ ColorWave 810/910 - application software. NOTE An error message will pop-up and the installation will abort when: A previous version of the Océ ColorWave 810/910 software is already installed on the workstation and cannot be upgraded (then, uninstall the previous version to install the new one). A newer version of the Océ ColorWave 810/910 software is already installed. There is not enough free disk space. Procedure 1. Double-click on the.exe file to launch the application. 2. Select your language. 3. An introduction window is displayed, showing the Océ ColorWave 810/910 version number. Click Next. 134 Chapter 5 - Configure your Workflow

135 Install Océ Publisher Select 2 for Océ ColorWave 810/ Read and accept the [License Agreement] to continue. 5. Select the default installation folder (SYSTEM_drive:\Program Files\Oce\Océ ColorWave 810/910, on Windows 7 for example) or choose another one. 6. Select a location for the application shortcuts. NOTE When you are logged onto the workstation with Administrator or Power user rights, you can create shortcuts [In the Multi-User Environment (for all users)]. Every user of the workstation is then able to see the shortcut and use the application. 7. Fill in the [Printer Host Name] or the Printer IP address you want to connect to when you launch the application. When you are logged in as an Administrator, the [Printer Host Name]/IP address will be available by default when a user starts the application. NOTE In case of an invalid hostname or IP address, a correct name or address will be requested on start-up of the application. 8. A summary of the installation to be performed is displayed. Check the information. Click 'Install' to perform and complete the installation. Result When the installation is completed, a confirmation window is displayed. Click [Done] to close the window. Chapter 5 - Configure your Workflow 135

136 Install Océ Publisher Select 2 for Océ ColorWave 810/910 NOTE When there is as problem, for example insufficient disk space, an error message is displayed and the installation is aborted. It is recommended to launch Océ ColorWave 810/910 and check the connection to the printer. 136 Chapter 5 - Configure your Workflow

137 Install Océ PostScript 3 driver for Océ ColorWave 810/910 Install Océ PostScript 3 driver for Océ ColorWave 810/910 Introduction Océ PS (or higher) is the optimized PostScript driver for Océ ColorWave 810/910. This version of the driver can be used with the following operating systems: Windows OS up to Windows 8 Mac OS up to 10.8 NOTE The Asian fonts are not available for Océ ColorWave 810/910. Before you begin Get the Océ PS package from the Océ Wide Format Printer Drivers page of the Océ Downloads website. Select the 'Drivers' type, your operating system, and the requested language to get access to the package. Download the Océ PS3 Installation Guide from the Océ Wide Format Printer Drivers page of the Océ Downloads website. Select the 'Manuals' tab and the requested language. NOTE You need a license to be able to print PostScript files on the Océ ColorWave 810/910 printer. Install the Océ PS3 driver Procedure 1. Save the package (setup.exe file) to the workstation 2. Double click on the exe file to start the installation 3. Follow the installation wizard and the procedure as described in the Océ PS3 Installation Guide. Chapter 5 - Configure your Workflow 137

138 Configure Océ PostScript 3 to print on Océ ColorWave 900 Configure Océ PostScript 3 to print on Océ ColorWave 900 When to do After the installation of the driver, declare and configure the Océ ColorWave 900 options in the printer driver ('Device settings' tab). Procedure 1. On the '(Devices and) Printers' window of your workstation, right click on the Océ Colorwave 900 printer you want to configure 2. Select 'Printer properties' 3. Select the [Device settings] tab 4. In the [Installable Options], declare the printer options available on your Océ ColorWave 900 NOTE The feeders and the high capacity stacker are installed by default for the Océ ColorWave 900 printer. 5. Click [Apply] to confirm your choices. 6. Click [OK] to validate 138 Chapter 5 - Configure your Workflow

139 Chapter 6 Operate the Printer

140 Start Up and Shut Down Start Up and Shut Down Start up the printing system 1. Press the wake up button on the user panel. 2. The start-up window appears. 3. Tap the user panel display to open the printer user interface application. 140 Chapter 6 - Operate the Printer

141 Start up the printing system 4. When the system window opens the printing system is ready for use. Chapter 6 - Operate the Printer 141

142 Shut down the printing system Shut down the printing system 1. On the user panel tap [System] Tap [Setup] Tap [Shut down system]. 142 Chapter 6 - Operate the Printer

143 Shut down the printing system 4. Tap [OK] or, in the Océ Express WebTools select the [Support] - [About] settings and click [Shut down]. Chapter 6 - Operate the Printer 143

144 Shut down the printing system Should this not work, please do the following: 1. On the user panel tap [Minimize] In the Launcher, tap [Stop]. 144 Chapter 6 - Operate the Printer

145 Shut down the printing system 3. A shut down window appears. Tap [Stop Controller and print unit]. 4. Tap [OK] to confirm. Chapter 6 - Operate the Printer 145

146 Shut down the printing system 5. The system stops. 6. Tap [Shutdown controller PC]. 7. Tap [Yes] to confirm. 146 Chapter 6 - Operate the Printer

147 Restart the printing system Restart the printing system 1. On the user panel tap [System] Tap [Setup] Tap [Shut down system]. Chapter 6 - Operate the Printer 147

148 Restart the printing system 4. Tap [Restart] By default, the "Start automatically" option in the Launcher is enabled and the system starts up automatically. If the "Start automatically" option is disabled, tap [Start]. 148 Chapter 6 - Operate the Printer

149 Restart the printing system 6. The start-up window appears. 7. Tap the user panel display to open the printer user interface application. Chapter 6 - Operate the Printer 149

150 Restart the printing system 8. When the system window opens the printing system is ready for use. 150 Chapter 6 - Operate the Printer

151 Define the Network Settings from the User Panel Define the Network Settings from the User Panel When to do To define the network settings (Hostname / Speed / IP version) do the following. 1. On the user panel tap [System] Tap [Setup] Tap [System settings]. Chapter 6 - Operate the Printer 151

152 Define the Network Settings from the User Panel 4. The system settings window opens. Define the correct network settings and tap [Close] Chapter 6 - Operate the Printer

153 The Status of the Printing System The Status of the Printing System Get Information about the status of the printing system When to do You can get information about the status of the printing system via the user panel or via the Océ Express WebTools. System status via the user panel Action Illustration The dynamic bar is the upper blue part of the user panel. The dynamic bar is always visible, irrespective of the current view. See The dynamic bar on page 45 for detailed information. Open the [System] view and the [Ink] tab to get an overview of the status of the ink tanks and the maintenance tray. 4 Chapter 6 - Operate the Printer 153

154 Get Information about the status of the printing system Action Illustration Open the [Media] view (1) or push the supplies status button (2) to get an overview of the status of the media. 2 1 The status light of the user panel also gives you information about the status of the printing system. A green light indicates that the printer is ready. A green blinking light indicates that the printer is busy and you are not allowed to open the media drawers. An orange light indicates that operator attention is required soon. A red light indicates that operator attention is required immediately. System status via the Océ Express WebTools Action The system states, the media states, the ink states and the Remote Service states are displayed in the lower right corner of the user panel display (1). See Overview of the states icons on page 155. When you click on the 'System' tab in the lower left corner of the user panel display (2), the system monitor pops up. Here you can get a more detailed overview of the availability of media types and ink. Illustration Chapter 6 - Operate the Printer

155 Overview of the states icons Overview of the states icons Introduction The system states, the media states, the ink states and the Remote Service states are displayed in the lower right corner of the user panel display. The system states State Icon Description [User intervention required] [System memory is full] [One or more ink cartridges are empty] [Sleeping...] [Starting up...] [Initializing...] The user is requested to go to the printer and follow the instructions displayed on the operator panel. Status message when printer does not print because the system memory is full. Status message when printer does not print because the printer is out of toner. Energy saving state: State when not all functionality is available due to printer sleeping. State when not all functionality is available due to printer starting up. State when the system software is initializing. [Printer paused] [Processing...] The system pauses the print queue but keeps access to all other functionality. The system is receiving or processing data. 4 Chapter 6 - Operate the Printer 155

156 Overview of the states icons State Icon Description [Ready to print] [Printing:] <job-name> State when there is no active job and no waiting job. When a job arrives, no user intervention is needed to start printing. State when a print job is active. [Processing:] <job-name> The system is processing the job data. [Receiving:] <job-name> The system is receiving the job data. The media states Icon Description Media available No media available The ink states Icon Description Ink OK Ink low, empty or ink tank not present. The Remote Service states Icon no icon Description 'Remote Service is either disabled or enabled and connected to your local service provider. 'Remote Service is enabled, but could not connect to your local service provider. Remote assistance to the system is enabled and currently accepting a connection. 156 Chapter 6 - Operate the Printer

157 Send Print Jobs Send Print Jobs Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitter that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 GigaByte. Step Action Remarks 1 Open the [Jobs] - tab. This tab displays the following. The Océ Publisher Express section. An overview of all jobs that are currently available in the Job and Scan Queues. An overview of all the Smart Inboxes that currently contain one or more jobs. 2 Click on [Create new job] in the Océ Publisher Express section. 3 Click on [Add file] and use the Browse... button to select the file you want to print. Repeat this action to add more files to the job. 4 Select the [Preset] and change the [Settings] if necessary. A separate window opens. You can print documents with the following data formats. When you use other formats, the file cannot be sent to the printer. - PostScript 3 -.ps (licensed) - PDF -.pdf (licensed) External RIP bitmap interface Job settings that you change in Océ Publisher Express always overrule the default settings defined in the Océ Express WebTools. 4 Chapter 6 - Operate the Printer 157

158 Use Océ Publisher Express to send a print job Step Action Remarks 5 In the [Workflow] section enter the name of the Smart Inbox you want to print to and click [Ok] to send the print job to the Smart Inbox. You can easily create a new Smart Inbox when you enter a new Smart Inbox name. 158 Chapter 6 - Operate the Printer

159 Use Océ Publisher Select 2 to create and submit a job Use Océ Publisher Select 2 to create and submit a job Introduction Océ provides Océ Publisher Select 2 as a Job Submission software application that allows you to send print jobs to your Océ ColorWave 810/910. NOTE More information about how to install, configure and use the Job submission application is available in the documentation provided with Océ Publisher Select 2. the Océ Publisher Select 2 Online Help the Océ Publisher Select 2 User manual available on the Océ Downloads website Before you begin For full compliance with your Océ ColorWave 810/910 system, download Océ Publisher Select 2 from the Océ Downloads website. Install Océ Publisher Select 2 for Océ ColorWave 810/910 (See Install Océ Publisher Select 2 for Océ ColorWave 810/910 on page 134) Illustration Chapter 6 - Operate the Printer 159

160 Use the Océ PostScript 3 driver to send a job from an application Use the Océ PostScript 3 driver to send a job from an application Introduction Océ provides the Océ PostScript 3 driver that allows you to send print jobs to your printer from an application. Before you begin For full compliance with your Océ ColorWave 810/910 system, download Océ PS3 v1.23 Install Océ PostScript 3 for Océ ColorWave 810/910 (See Install Océ PostScript 3 driver for Océ ColorWave 810/910 on page 137) Configure Océ PostScript 3 to print on Océ ColorWave 810/910 (See Configure Océ PostScript 3 to print on Océ ColorWave 900 on page 138) Illustration How to use Océ PostScript 3 to send a print job Step Action 1 Open the file that you want to print in the source application 2 From the [File] menu of the application, click [Print]. The application [Print] window opens. Set the print settings of the application. 3 Select the Océ ColorWave 810/910 printer in the [Printer] area Chapter 6 - Operate the Printer

161 Use the Océ PostScript 3 driver to send a job from an application Step Action 4 Click [Properties] and [Advanced]. Set the print settings of the driver: 5 Activate the Océ Job Ticket to overrule the default values for the job settings. 6 Check and change the Printer Features settings if necessary. 7 Click [OK] to apply the configuration. 8 Click [OK] to send the print job to the printer. The job appears in: the 'Smart Inbox' section of the Océ Express WebTools the 'Smart Inbox' section of the user panel NOTE You need a license to be able to print PostScript files on the Océ ColorWave 810/910 printer. More information about how to install, configure and use the driver is available in the documentation provided with the Océ PostScript 3 Driver: the Océ PostScript 3 Driver Online Help embedded into the driver (click on 'Océ online help...' in the Océ PS3 'Advanced Options'). the Océ PostScript 3 Driver Installation guide. Chapter 6 - Operate the Printer 161

162 Use Onyx ThriveTM to send a print job Use Onyx Thrive TM to send a print job Introduction ONYX Thrive Océ Edition print workflow software is a scalable print production solution, built around Adobe PDF Print Engine and Adobe Normalizer technologies. It harmonizes the wide format print production workflow process, giving you accurate, predictable, high quality results for your display graphics applications, while reducing errors. Following is a brief description of the basic steps in a simple workflow. NOTE When installing the Onyx Thrive driver, use Thrive version For the connection, select TCP/IP printer and port=raw~0 1. Start the ONYX Thrive Océ Edition print workflow software and click the Open button on the toolbar, or choose [File] > [Open] from the menu Browse to the image that you want to print and highlight it. 2. Select the printer you want to use from the drop-down menu (Océ ColorWave 810/910). 3. If you have developed Quick Sets (predefined set of job settings), select your Quick Set. Otherwise select [Default]. 4. If you want to send your image to Job Editor, select the [Open in Job Editor] option. 5. Click [Open]. 3. If your job is opened in the Job Editor you can modify and edit your image. When ready, send the image to RIP-Queue by clicking [File] > [Submit]. 162 Chapter 6 - Operate the Printer

163 Use Onyx ThriveTM to send a print job 4. Once RIP-Queue processes the job, it moves to the 'Jobs Ready to Print' area. At this stage you can still modify the job settings, but certain settings require that you reprocess the job. 5. By default, jobs are printed in the order they are received. Depending on the configuration settings, a job may wait until other jobs are also ready, or until you manually start the print job. You can also configure the printer to start printing automatically, when a certain percentage of media is used, or when a timeout value expires. NOTE For more information about how to install, configure and use the ONYX Thrive Océ Edition print workflow software please visit " Chapter 6 - Operate the Printer 163

164 Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE You must enable printing through FTP in Océ Express WebTools ([Preferences] - [Connectivity] - [FTP]). Before you begin Find the network settings and IP address of your printer on the user panel. Tap [System] - [Setup] - [System settings]. A window opens with the required information. How to send a print job via FTP You can print the files through FTP in the following ways. Via a command line prompt Via an FTP application From a web browser: Enter the address ftp://<hostname or IP address> /jobs in your workstation browser. The printer has a dedicated FTP Jobs folder. You cannot delete or change this folder. It is created at installation and protected. The most convenient way to print files through FTP is to drag and drop the files, or to copy and paste the files into this [Jobs] folder on the FTP site of the printer controller. The documents in the folder are printed on your printer. Web browsers that support job submission through FTP Level of functionality Web browser Operation Supports drag and drop of files Supports copy and paste of files. Microsoft Internet Explorer Mozilla Firefox Microsoft Internet Explorer Mozilla Firefox Drag the jobs into the [Jobs] folder on the FTP site of your printer. Paste the jobs into the [Jobs] folder on the FTP site of your printer. 164 Chapter 6 - Operate the Printer

165 Use LPR/LPD to send a print job Use LPR/LPD to send a print job Introduction The printer supports printing through LPR/LPD. When you send your print job through LPR/LPD the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR/LPD in Océ Express WebTools ([Preferences] - [Connectivity] - [LPD]). How to send a print job via LPR/LPD Type the following line command after the Command prompt: lpr -S <hostname or IP address> -P <print queue name> <file name>. NOTE You can use any name for <print queue name>, for example jobs. Chapter 6 - Operate the Printer 165

166 Manage Print Jobs Manage Print Jobs Manage print jobs in the Océ Express WebTools Open the [Jobs] tab in the Océ Express WebTools. The Smart Inbox section gives an overview of every Smart Inbox that contains one or more print jobs. The buttons on top of the Smart Inbox section allow you to print, edit or delete a job. Click [Print] to send the activated print jobs to the [Job queue]. The [Job queue] section gives an overview of the jobs in the queue, waiting to be printed. The buttons on top allow you to move a selected job to the top of the queue, to delete a specific job or to delete all jobs. 166 Chapter 6 - Operate the Printer

167 Manage print jobs at the user panel Manage print jobs at the user panel Action Illustration On the user panel tap [Jobs] - [Smart Inbox] to display the jobs that have been submitted to the printer. Tap a specific Smart Inbox to open it. 1 2 Select a print job and tap [Edit] if you want to change the job settings. Tap [OK] to save your changes. Tap [Print] if you want to send the job immediately to the Job queue Chapter 6 - Operate the Printer 167

168 Manage print jobs at the user panel Action Illustration To send more than one job to the Job queue, tap the jobs. The order in which you select the jobs determines the print priority. 1 2 You can change the job priority by activating the job name button until the priority indication changes to '1'. After this action all other jobs are deselected. Tap these jobs again to give them a new priority Tap [Print] to send the activated print jobs to the job queue Chapter 6 - Operate the Printer

169 Manage print jobs at the user panel Action Tap [Job queue] to display the jobs that are waiting to be printed. To pause a job in the job queue select the job and tap [Pause]. Illustration To resume printing select the job and tap the green [Resume] button in the dynamic bar. Chapter 6 - Operate the Printer 169

170 Manage print jobs at the user panel 170 Chapter 6 - Operate the Printer

171 Chapter 7 Maintenance

172 Required Cleaning Materials Required Cleaning Materials Article Description Lint Free Cloths (2x75Pc) Swabs - Foam Flex Tip (100/pk) GLOVES - UV INK MEDIUM (50 pair/pk) GLOVES - UV INK XL (50 pair/pk) KIT, VACUUM HOLE CLEANING Demi water NOTE Please order the required cleaning materials via: " 172 Chapter 7 - Maintenance

173 Perform Daily Maintenance Perform Daily Maintenance When to do Perform the following maintenance tasks on a daily basis. Before you begin Start up the printing system (See Start up the printing system on page 140). Procedure Step Action 1 Clean the wiper roller compartments (See Clean wiper roller compartments on page 191). 2 Clean the print surface and the vacuum holes (See Clean the print surface and the vacuum holes on page 198). 3 Print cleaning sheets. If the printed sheets are too dirty, repeat the Print cleaning sheets procedure (See Print cleaning sheets on page 174). If the printed sheets have ink pollution on the back of the media, as illustrated in Ink pollution (lines) on the back of the media on page 264 or Ink pollution (droplets) on the back of the media on page 265, repeat the Clean the wiper roller compartments procedure and the Clean the print surface and the vacuum holes procedure (see Clean wiper roller compartments on page 191 and Clean the print surface and the vacuum holes on page 198). 4 Check if the media output section of the printer shows clearly visible pollution. If yes, clean it (See Clean the media output section of the printer on page 207). 5 If you use a stacker, check if the media input section of the stacker shows clearly visible pollution. If yes, clean it (see Clean the media input section of the stacker on page 209). If you use a folding device, check if the media input section of the folding device shows clearly visible pollution. If yes, clean it (see Clean the media input section of the folding device on page 211). Chapter 7 - Maintenance 173

174 Maintain the Print Quality Maintain the Print Quality Print cleaning sheets When to do As a daily maintenance task (See Perform Daily Maintenance on page 173). To avoid ink pollution on the back of the printed output. Cleaning sheets are empty sheets, that remove ink pollution from the paper path. IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. 174 Chapter 7 - Maintenance

175 Print cleaning sheets 3. Tap [Print cleaning sheets] Tap [Next]. 5. The user panel displays the default values of the indicated settings, defined in the Océ Express WebTools. Adjust the values, if necessary, and tap [Start]. IMPORTANT Because of the absorbing properties it is advised to select a non-glossy media type. Chapter 7 - Maintenance 175

176 Print cleaning sheets 6. The user panel displays the progress in the upper left corner. 176 Chapter 7 - Maintenance

177 Align printheads Align printheads [Align printheads] - [Automatic] When to do When you have replaced one or several printheads. To help you to solve specific print quality issues, as described in the chapter Troubleshooting on page 247. IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. IMPORTANT When you perform this procedure, the manual alignment values that you entered earlier are set to zero (See Align printheads - Manual (horizontal) on page 183). 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 177

178 [Align printheads] - [Automatic] 3. Tap [Align printheads] Tap [Next]. 5. Select [Alignment type] [Automatic] and tap [Next]. 178 Chapter 7 - Maintenance

179 [Align printheads] - [Automatic] The user panel displays the default printhead overlap value, defined in the Océ Express WebTools. The printhead overlap value sets the number of printhead nozzles that overlap between two adjacent printheads. Adjust the value, if necessary. Select the media roll to use and tap [Start]. NOTE It is recommended to select the media type that you used when the problem that you want to solve occurred. The minimum media width to align the printheads is A0 (841 mm) The automatic printhead alignment test print is printed and the user panel displays a message when the automatic printhead alignment is finished. Tap [Finish] to close the wizard. IMPORTANT When you have recently placed a new printhead and the automatic printhead alignment fails, follow the Replace Printheads procedure on page 220 to reset the new printhead. Chapter 7 - Maintenance 179

180 [Align printheads] - [Automatic] IMPORTANT When the printhead alignment fails, repeat the automatic printhead alignment procedure. When the printhead alignment fails again follow the procedure to solve printhead alignment failure on page Chapter 7 - Maintenance

181 Identify the printhead transitions that need manual printhead alignment (horizontal) Identify the printhead transitions that need manual printhead alignment (horizontal) When to do When you observe thin white or dark(er) lines along the length of the printed output, at positions that correspond with the printhead boundaries, and the automatic printhead alignment procedure does not completely solve the problem, you must identify the printhead transitions that need additional manual printhead alignment. You can use this information to perform an additional, horizontal manual printhead alignment on page 183. Before you begin To identify the printhead transitions that need additional manual printhead alignment you need the following. The printed output that shows the problem and that you printed after you performed the automatic printhead alignment procedure. The automatic printhead alignment test print as a reference to identify the printhead transitions. A B Middle C D The printhead transitions B and C are closest to the middle of the printed output, approximately 10.8 centimeters from the middle. The printhead transitions A and D are located approximately 32.8 centimeters from the middle. Procedure 1. Place the automatic alignment test print on top of your printed output and mind the leading edges and the trailing edges. 2. Align the middle of the test print with the middle of your printed output and mark, according to the test print, the transitions A, B, C en D on your printed output. 3. Determine which printhead transitions show dark lines or white lines. Chapter 7 - Maintenance 181

182 Identify the printhead transitions that need manual printhead alignment (horizontal) [5] Printhead positions In the example above the transitions A and C show dark lines and transition B and D show white lines. After you finish Use the information above to perform an additional, horizontal manual printhead alignment on page Chapter 7 - Maintenance

183 [Align printheads] - [Manual (horizontal)] [Align printheads] - [Manual (horizontal)] When to do When you observe thin white or dark(er) lines along the length of the printed output, at positions that correspond with the printhead boundaries, and the automatic printhead alignment procedure does not completely solve the problem, you can perform an additional, horizontal manual printhead alignment. Before you begin 1. Align the printheads automatically on page Print a suitable test print. If the problem is not completely solved, Identify the printhead transitions that need manual printhead alignment (horizontal) on page 181. IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 183

184 [Align printheads] - [Manual (horizontal)] 3. Tap [Align printheads] Tap [Next]. 5. Select [Alignment type] [Manual (horizontal)] and tap [Next]. 184 Chapter 7 - Maintenance

185 [Align printheads] - [Manual (horizontal)] You can adapt the alignment values in several ways. slide the rulers tap 'plus' or 'minus' Increase the value to make light lines on your test print darker, decrease the value to make dark lines on your test print lighter. Adjust the values and tap [Finish]. IMPORTANT Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position Chapter 7 - Maintenance 185

186 [Align printheads] - [Manual (horizontal)] 186 Chapter 7 - Maintenance

187 Maintain printheads Maintain printheads When to do To solve specific print quality issues, as described in the chapter Troubleshooting on page 247. IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. 3. Tap [Maintain printheads] to start the wizard. Chapter 7 - Maintenance 187

188 Maintain printheads 4. Tap [Next]. 5. Select the printhead(s) and tap [Next]. IMPORTANT Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position Select the level and tap [Start]. NOTE The requested maintenance level is indicated in the script to solve a specific print quality issue. See the chapter Troubleshooting on page The maintenance procedure takes a few minutes. The user panel displays a message when the printhead maintenance is finished. Tap [Finish] to close the wizard. 188 Chapter 7 - Maintenance

189 Maintain wiper rollers Maintain wiper rollers IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. 3. Tap [Maintain wiper rollers] to start the wizard. Chapter 7 - Maintenance 189

190 Maintain wiper rollers Tap [Next]. 5. Select the wiper roller(s) and tap [Start]. IMPORTANT The positions of the wiper rollers correspond with the positions of the printheads. Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position The maintenance procedure takes about 10 minutes. The user panel displays a message when the wiper roller maintenance is finished. Tap [Finish] to close the wizard. 190 Chapter 7 - Maintenance

191 Clean wiper roller compartments Clean wiper roller compartments When to do As a daily maintenance task (See Perform Daily Maintenance on page 173) When the back of the printed output shows ink pollution. Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 191

192 Clean wiper roller compartments 3. Tap [Clean wiper roller compartments] Tap [Start] to prepare the print unit for cleaning. NOTE The printhead service stations will go the maintenance position (See The print surface on page 35). 5. Tap [Next]. 6. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. 7. Open the maintenance tray cover. 192 Chapter 7 - Maintenance

193 Clean wiper roller compartments 8. Use the green print unit latch to open the print unit and the top cover. 9. Pull the print unit locking mechanism to fully open the print unit. Chapter 7 - Maintenance 193

194 Clean wiper roller compartments 10. Locate the wiper roller compartments that show pollution on one or more of the following parts. 1. the plastic transparent sealing 2. the disc 3. the gear 4. the shaft Put on gloves and use a lint free cloth, slightly moistened with demi water, to carefully clean the disc, the shaft, and the gear on the right side of the wiper roller compartment. Use the gear (3) to rotate the wiper roller and remove all the ink. IMPORTANT Do not touch the micro-fiber surface of the wiper roller. 194 Chapter 7 - Maintenance

195 Clean wiper roller compartments 12. Do this also for the left side of the wiper roller compartment. IMPORTANT Do not touch the micro-fiber surface of the wiper roller. 13. Use a new lint free cloth, slightly moistened with demi water, to carefully clean the plastic transparent sealing on all four sides of the compartment. IMPORTANT Do not touch the micro-fiber surface of the wiper roller. Chapter 7 - Maintenance 195

196 Clean wiper roller compartments 14. Take off the gloves and close the print unit. 15. Close the maintenance tray cover. 196 Chapter 7 - Maintenance

197 Clean wiper roller compartments 16. On the user panel tap [Next] several times, and wait while the print unit is prepared for usage. 17. Tap [Finish] to close the wizard. Chapter 7 - Maintenance 197

198 Clean the print surface and the vacuum holes Clean the print surface and the vacuum holes When to do As a daily maintenance task (See Perform Daily Maintenance on page 173). To help you to solve specific print quality issues, as described in the chapter Troubleshooting on page 247. Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. 198 Chapter 7 - Maintenance

199 Clean the print surface and the vacuum holes 3. Tap [Clean the print surface] to start the wizard. 4. Tap [Start]. 5. Please wait, while the printing system prepares for print surface cleaning. NOTE The printhead service stations will go to the printing / platen position (See The print surface on page 35). 6. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. Chapter 7 - Maintenance 199

200 Clean the print surface and the vacuum holes NOTE From this point you can also follow the video instruction. After that, proceed with step number 24. Please note that the cleaning of the vacuum holes, as described in the steps 10 to 17, is not included in the video instruction Open the maintenance tray cover. 8. Use the green print unit latch to open the print unit and the top cover. 9. Pull the print unit locking mechanism to fully open the print unit. 200 Chapter 7 - Maintenance

201 Clean the print surface and the vacuum holes 10. Open the small plastic bottle. 11. Fill the bottle up to the maximum with demi water. Chapter 7 - Maintenance 201

202 Clean the print surface and the vacuum holes 12. Close the bottle. 13. Put on gloves and moisten the cleaning brush by moving it up and down through the opening in the bottle. 14. Clean the vacuum holes by moving the cleaning brush up and down through the vacuum holes. IMPORTANT When a vacuum hole is clogged use controlled force to open it with the cleaning brush. 202 Chapter 7 - Maintenance

203 Clean the print surface and the vacuum holes 15. Clean the brush by moving it up and down through the opening in the bottle. 16. Repeat step 13 and 14 until all vacuum holes are clean. 17. Open the plastic bottle and dispose the demi water. 18. Use a lint free cloth, slightly moistened with demi water, to carefully wipe the platen area and the printhead service stations. NOTE It is advised to wipe in one direction. Chapter 7 - Maintenance 203

204 Clean the print surface and the vacuum holes 19. Use a lint free cloth, moistened with demi water, to carefully wipe the slots in the printhead service stations. NOTE All paper dust residue must be removed. 20. Take a clean lint free cloth and slightly moisten it with demi water. 21. Carefully wipe the area around the printheads and the nozzle surface, that you can access at the underside of the print unit (See The printheads on page 34). IMPORTANT Do not touch the nozzle surface with your hands nor with a dry lint free cloth! 204 Chapter 7 - Maintenance

205 Clean the print surface and the vacuum holes 22. Take off the gloves and close the print unit. 23. Close the maintenance tray cover. Chapter 7 - Maintenance 205

206 Clean the print surface and the vacuum holes 24. On the user panel tap [Next] several times, and wait while the print unit is prepared for usage. NOTE The printhead service stations will go to the capped position (See The print surface on page 35). 25. Tap [Finish] to close the wizard. 206 Chapter 7 - Maintenance

207 Clean the media output section of the printer Clean the media output section of the printer Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) When to do Clearly visible pollution on the media output section of the printer can cause pollution on the printed output. To clean the media output section of the printer, do the following. Procedure 1. Pause the active print job. 1. On the user panel tap [Jobs] 2. Tap [Job queue] 3. Select the active print job and tap [Pause]. 2. Move the stacker away from the printer. 3. Put on gloves and use a lint free cloth, slightly moistened with demi water, to carefully clean the polluted white plastic paper guides. IMPORTANT Do not fold or bend the paper guides. Chapter 7 - Maintenance 207

208 Clean the media output section of the printer 4. Use a dry lint free cloth to carefully rub dry the white plastic paper guides. IMPORTANT Do not fold or bend the paper guides. 5. Place back the stacker behind the printer. 6. On the user panel tap the green [Resume] button to resume printing Chapter 7 - Maintenance

209 Clean the media input section of the stacker Clean the media input section of the stacker Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) When to do Clearly visible pollution on the media input section of the stacker can cause pollution on the printed output. To clean the media input section of the stacker, do the following. Procedure 1. Pause the active print job. 1. On the user panel tap [Jobs] 2. Tap [Job queue] 3. Select the active print job and tap [Pause]. 2. Move the stacker away from the printer. 3. Put on gloves and use a lint free cloth, slightly moistened with demi water, to carefully clean the polluted surface. IMPORTANT Do not damage the sensors. Chapter 7 - Maintenance 209

210 Clean the media input section of the stacker 4. Use a dry lint free cloth to carefully rub dry the surface. IMPORTANT Do not damage the sensors. 5. Place back the stacker behind the printer. 6. On the user panel tap the green [Resume] button to resume printing Chapter 7 - Maintenance

211 Clean the media input section of the folding device Clean the media input section of the folding device Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) When to do Clearly visible pollution on the media input section of the folding device can cause pollution on the printed output. To clean the media input section of the folding device, do the following. Procedure 1. Pause the active print job. 1. On the user panel tap [Jobs] 2. Tap [Job queue] 3. Select the active print job and tap [Pause]. 2. Move the folding device away from the printer. 3. Put on gloves and use a lint free cloth, slightly moistened with demi water, to carefully clean the polluted surface. IMPORTANT Do not damage the sensors. Chapter 7 - Maintenance 211

212 Clean the media input section of the folding device 4. Use a dry lint free cloth to carefully rub dry the surface. IMPORTANT Do not damage the sensors. 5. Place back the folding device behind the printer. 6. On the user panel tap the green [Resume] button to resume printing Chapter 7 - Maintenance

213 Replace Consumables Replace Consumables Replace ink tanks When to do When the user panel indicates that an ink tank is almost empty. NOTE When an ink tank is completely empty, the printer stops printing. Before you begin Make sure you have the following cleaning materials at hand. Use GLOVES - UV INK (MEDIUM / LARGE) Use Lint Free Cloths (moistened with demi water) The small plastic bottle (included in the vacuum hole cleaning kit on page 172) One of the red cleaning brushes (included in the vacuum hole cleaning kit on page 172) (See Required Cleaning Materials on page 172) IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 213

214 Replace ink tanks 3. Tap [Replace ink tanks] to start the wizard. 4. Tap [Next] 5. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number Open the ink tanks cover. 214 Chapter 7 - Maintenance

215 Replace ink tanks 7. Put on gloves and disconnect the connector from the empty ink tank. 8. Press the metal tab on the ink tube connector and disconnect it from the empty ink tank. Chapter 7 - Maintenance 215

216 Replace ink tanks 9. Use a lint free cloth to wipe the residual ink from the ink tube connector and place the ink tube connector in the holder to avoid ink dropping on the floor. 10. Remove the empty ink tank and throw it away. 11. Unpack the new ink tank and remove the plastic foil and the orange protection cover. 216 Chapter 7 - Maintenance

217 Replace ink tanks 12. Place the new ink tank. 13. Connect the ink tube connector. Align the metal tab on the ink tube connector on top and push until the latch clicks into position. Chapter 7 - Maintenance 217

218 Replace ink tanks 14. Connect the connector. 15. Take off the gloves and close the ink tanks cover. 218 Chapter 7 - Maintenance

219 Replace ink tanks 16. On the user panel tap [Next] several times, and tap [Finish] to close the wizard.. Chapter 7 - Maintenance 219

220 Replace printheads Replace printheads When to do To solve specific print quality issues, as described in the chapter Troubleshooting on page Remove the old printhead. 2. Place the new printhead. 3. Prime the new printhead. Before you begin If the top cover is still open, close it to enable the system to unlock the printheads for safe removal. 1. Hold the top cover, pull the green locking lever (1) towards you to release the top cover and close the top cover (2) Close the maintenance tray cover. 220 Chapter 7 - Maintenance

221 Replace printheads Before you begin Use GLOVES - UV INK (MEDIUM / LARGE) 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 221

222 Replace printheads 3. Tap [Replace printheads] to start the wizard Tap [Next] 5. By default, all printheads are selected for replacement. If you do not want to replace all printheads at once, you can deselect one or several printheads and tap[next]. 222 Chapter 7 - Maintenance

223 Replace printheads By default all necessary steps to replace a printhead are selected. NOTE If you only want to place a new printhead you must deselect [Remove printhead]. If you only want to prime a printhead you must deselect [Remove printhead] and [Place printhead] Tap [Start]. 8. Wait while the printing system prepares the selected printhead(s) for removal. 9. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. Chapter 7 - Maintenance 223

224 Replace printheads NOTE From this point you can also follow the video instruction. After that, proceed with step number Open the maintenance tray cover. 11. Open the top cover (1) and push the green locking lever (2) backward to lock the top cover Use the printhead locking (1) to release the printhead locking lever (2). 224 Chapter 7 - Maintenance

225 Replace printheads IMPORTANT Do not close the printhead locker lever before you have placed a new printhead Pull the printhead locking lever completely towards you to release the printhead. 14. Take the printhead by the printhead handles and tilt it towards you. Chapter 7 - Maintenance 225

226 Replace printheads 15. Lift the printhead in an angle out of the printhead cradle. 16. Place the printhead in the orange protection cover for disposal. NOTE If you do not have a spare orange protection cover, put the old printhead aside and later on use the protection cover of the new printhead. 226 Chapter 7 - Maintenance

227 Replace printheads Unpack the new printhead. IMPORTANT Keep the printhead in its sealed foil package and at the prescribed orientation until immediately prior to placement into the printer. 18. Open one end of the cardboard box and slide out of the vacuum-sealed foil package. 19. Examine the condition of the foil package and inspect the integrity of the vacuum seal. If the seal is broken, do not use the printhead. 20. Use the tear notch to open the foil package. Chapter 7 - Maintenance 227

228 Replace printheads 21. Remove the printhead from the foil package. 22. Release the clip retaining the cover near the center of the printhead (1) and carefully remove the printhead from the orange protection cover (2). IMPORTANT Do not touch the ink ports, the nozzle surface or the electrical contacts area while handling the printhead (See The printheads on page 34). Do not place the unprotected printhead on any surface prior to installation in the printer. Protect the printhead from contamination by air-borne particulate contamination such as dust or fibers. NOTE Preserve the orange protection cover. You need this cover to dispose the old printhead. 228 Chapter 7 - Maintenance

229 Replace printheads Hold the printhead by one of the printhead handles and grasp the pull tab (1) with the other hand and, slowly and carefully, peel back the plastic strip covering the nozzle surface. 24. Hold the printhead by one of the printhead handles and grasp the pull tab (2) with the other hand and, slowly and carefully, peel back the plastic strip covering the electrical contacts. 25. Take the printhead by the printhead handles and carefully lower it in an angle into the printhead cradle. Chapter 7 - Maintenance 229

230 Replace printheads 26. Push the printhead firmly backwards into the correct position. 27. Push the printhead locking lever forward to lock the printhead. 230 Chapter 7 - Maintenance

231 Replace printheads 28. Hold the top cover, pull the green locking lever (1) towards you to release the top cover and close the top cover (2) Close the maintenance tray cover. Chapter 7 - Maintenance 231

232 Replace printheads 30. On the user panel tap [Next] several times, and wait while the printheads are prepared for printing. 31. When selected in step 6, the [Replace printheads] wizard will now assist you to clean the print surface (See Clean the print surface and the vacuum holes on page 198) and to align the printheads automatically (See Align printheads - Automatic on page 177). 32. Tap [Finish] to close the wizard. 232 Chapter 7 - Maintenance

233 Replace wiper rollers Replace wiper rollers When to do Replace the wiper roller at every printhead replacement. Before you begin Use GLOVES - UV INK (MEDIUM / LARGE) IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. Chapter 7 - Maintenance 233

234 Replace wiper rollers 3. Tap [Replace wiper rollers] to start the wizard. 4. Tap [Next]. 5. Select the wiper roller that you want to replace and tap [Start]. IMPORTANT The positions of the wiper rollers correspond with the positions of the printheads. Standing in front of the printer, position 0 is the outer left position and position 4 is the outer right position. 234 Chapter 7 - Maintenance

235 Replace wiper rollers Please wait, while the printing system prepares the wiper roller for replacement. The printhead service station will go to the maintenance position (See The print surface on page 35). 7. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number Open the maintenance tray cover. Chapter 7 - Maintenance 235

236 Replace wiper rollers 9. Use the green print unit latch to open the print unit and the top cover. 10. Put on the gloves, grasp the wiper roller at one end and firmly pull up to remove it from its spring-loaded holder. 236 Chapter 7 - Maintenance

237 Replace wiper rollers 11. Throw away the wiper roller. 12. Take a new wiper roller and remove the protection foil by peeling the perforated section along the wiper roller length. NOTE Remove the complete protection foil. 13. Check that the end with the ratchet mounted to it is on the left side and place this side at the entrance to the holder. Put the right side end of the wiper roller with the gear mounted to it into position. Push firmly, inserting the two portions of the shaft into the spring-loaded holders. Chapter 7 - Maintenance 237

238 Replace wiper rollers 14. To test for the proper engagement use the gear (3) to rotate the wiper roller. The ratchet must make a clicking sound. IMPORTANT Do not touch the micro-fiber surface of the wiper roller Take off the gloves and close the print unit. 238 Chapter 7 - Maintenance

239 Replace wiper rollers 16. Close the maintenance tray cover. 17. On the user panel tap [Next] several times, and wait while the printing system prepares the new wiper roller for usage... This takes about 15 minutes. 18. Tap [Finish] to close the wizard. Chapter 7 - Maintenance 239

240 Replace the maintenance tray Replace the maintenance tray When to do When the user panel indicates that the maintenance tray is almost full. NOTE When the maintenance tray is completely full, the printer stops printing. Before you begin Use GLOVES - UV INK (MEDIUM / LARGE) IMPORTANT Do not send print jobs to the printer while a maintenance wizard is active, because in that case you must restart the system. 1. On the user panel tap [System] Tap [Maintenance]. 240 Chapter 7 - Maintenance

241 Replace the maintenance tray 3. Tap [Replace the maintenance tray] to start the wizard. 4. Tap [Next]. 5. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below. NOTE From this point you can also follow the video instruction. After that, proceed with step number Chapter 7 - Maintenance 241

242 Replace the maintenance tray 6. Unpack the new maintenance tray and remove the disposal bag for the old (full) maintenance tray. NOTE You can find the folded disposal bag in the opening of the maintenance tray. Make sure the disposal bag is ready for use. 7. Open the maintenance tray cover. 8. Put on the gloves and pull the maintenance tray backwards out of the maintenance tray compartment. 242 Chapter 7 - Maintenance

243 Replace the maintenance tray 9. Carefully lift the maintenance tray horizontally out of the maintenance tray section. 10. Wrap the full maintenance tray in the disposal bag and close the zip lock. NOTE Always keep the maintenance tray in a horizontal position, even when it is wrapped in the disposal bag. Do not carry the maintenance tray in the disposal bag, because the full maintenance tray can damage the disposal bag. Chapter 7 - Maintenance 243

244 Replace the maintenance tray 11. Take off the gloves. 12. Take the new maintenance tray and push it into the maintenance tray compartment. 13. Close the maintenance tray cover. 244 Chapter 7 - Maintenance

245 Replace the maintenance tray 14. On the user panel tap [Next] several times, and tap [Finish] to close the wizard.. Chapter 7 - Maintenance 245

246 Replace the maintenance tray 246 Chapter 7 - Maintenance

247 Chapter 8 Troubleshooting

248 Solve Problems with Jobs Solve Problems with Jobs Procedure 1. When there is a problem with a job, the color of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required]. The job that has the problem remains in the queue as an active job, displayed in bold fonts. 2. On the user panel detailed information about the problem is displayed. You can use this information to solve the problem. NOTE If a media jam occurs often, you can perform the following checks: - Is the media loaded correctly? - Did you use the correct media? For more information, see Overview supported media types on page Did you remove all the pieces of media from the paper path? NOTE If an error occurs that you cannot solve, please remember the error code displayed on the user panel and contact the helpdesk for assistance. 248 Chapter 8 - Troubleshooting

249 Solve Print Quality Issues Solve Print Quality Issues Multiple thin lines with missing colors Introduction The cause of the problem is the failure of one or more printhead nozzles. When the problem mainly occurs at the side edges of the paper Step Action : decrease the number of pages between maintenance 1 Open Océ Express WebTools. 2 Set the value for [Preferences] - [System defaults] - [Printhead maintenance] - [Printed pages before automatic printhead maintenance (actual)] to the recommended value of 20 pages. When the problem occurs at any other spot on the paper Step Action 1 Stop printing for 30 seconds. Before the next print job starts, the system automatically cleans the printheads. 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, perform the 'Maintain printheads' procedure on the printhead that shows the problem (see Maintain printheads on page 187 and select [Level 2]). Chapter 8 - Troubleshooting 4 249

250 Multiple thin lines with missing colors Step Action 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, perform the 'Maintain printheads' procedure on the printhead that shows the problem (see Maintain printheads on page 187 and select [Level 3]). 4 Check whether the problem is resolved by printing a suitable test print. If the problem persists, but the print quality improves during printing, replace the corresponding wiper roller (see Replace wiper rollers on page 233). Check whether the problem is resolved by printing a suitable test print. If the problem persists, and the print quality does not improve during printing, replace the corresponding printhead (see Replace printheads on page 220). 5 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. 250 Chapter 8 - Troubleshooting

251 Thick band with missing colors (20 mm) Thick band with missing colors (20 mm) Introduction Possible cause is a printhead failure. Script Step Action 1 Replace the corresponding printhead (see Replace printheads on page 220). Chapter 8 - Troubleshooting 251

252 Missing colors in paper feed direction Missing colors in paper feed direction Introduction If the image shows missing colors in paper feed direction and the problem progressively gets worse, or a large (more than 10 mm wide) non-printed area that moves or changes, this is an indication that an air bubble is present in the printhead. Usually this happens after printing large amounts of full-color prints. 252 Chapter 8 - Troubleshooting

253 Missing colors in paper feed direction Script Step Action 1 Perform the 'Maintain printheads' procedure on the printhead that shows the problem. First select [Level 0] and then [Level 3] (see Maintain printheads on page 187). 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, repeat step 1. 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, open the top cover. 4 If not all the ink tubes connected to the printhead that shows the problem are filled with ink, repeat the 'Maintain printheads' procedure [Level 3] (see Maintain printheads on page 187). If all the ink tubes connected to the printhead that shows the problem are filled with ink, replace the printhead (see Replace printheads on page 220). 5 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 253

254 Lines with missing colors followed by a large spot Lines with missing colors followed by a large spot Introduction When the printed output shows lines with missing colors followed by a large spot, a droplet of ink blocks a number of printhead nozzles on the nozzle surface (see The printheads on page 34). The droplet increases until it falls off the printhead onto the media, causing a large spot. The cause of this problem can be inadequate printhead maintenance, or the presence of paper fibers that block the printhead nozzles. 254 Step Action 1 Stop printing for 30 seconds. Before the next print job starts, the system automatically cleans the printheads. 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, perform the 'Maintain printheads' procedure on the printhead that shows the problem (see Maintain printheads on page 187 and select [Level 2]). 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, perform the 'Maintain printheads' procedure on the printhead that shows the problem (see Maintain printheads on page 187 and select [Level 3]). Chapter 8 - Troubleshooting 4

255 Lines with missing colors followed by a large spot Step Action 4 Check whether the problem is resolved by printing a suitable test print. If the problem persists, but the print quality improves during printing, replace the corresponding wiper roller (see Replace wiper rollers on page 233). Check whether the problem is resolved by printing a suitable test print. If the problem persists, and the print quality does not improve during printing, replace the corresponding printhead (see Replace printheads on page 220). 5 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 255

256 Bands of polluted colors in paper feed direction Bands of polluted colors in paper feed direction Introduction Bands of polluted colors in paper feed direction, so called cross color contamination, are caused by puddles of ink on the nozzle surface, that prevent ejection of drops. The ink absorbs into adjacent nozzles, causing color mixing. Script 256 Step Action 1 Stop printing for 30 seconds. Before the next print job starts, the system automatically cleans the printheads. 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, print a test print with high ink coverage (full-color) 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, replace the corresponding wiper roller (see Replace wiper rollers on page 233). 4 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting

257 Patterns in area fills (herring bones) Patterns in area fills (herring bones) Script Step Action 1 Check whether the media roll you use is almost empty. If yes, replace the media roll (see Replace media on page 50). 2 When you have recently placed a new printhead, perform the 'Replace printheads' procedure to re-seat the new printhead (see Replace printheads on page 220). 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 4 Check whether the problem is resolved by printing a suitable test print. If the problem persists, replace the printhead (see Replace printheads on page 220). 5 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 257

258 Differences in optical density in paper feed direction Differences in optical density in paper feed direction Introduction Differences in optical density in paper feed direction are visible on the printed output as 20 millimeters wide, light stripes. These so called banding stripes correspond to the width of the chips of the printhead. Script Step Action 1 Try a different print mode. Select [Enhanced - uniform areas] instead of [Enhanced - fine details]). 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, replace the printhead (see Replace printheads on page 220). 258 Chapter 8 - Troubleshooting

259 Thin white or dark lines corresponding with printhead boundaries Thin white or dark lines corresponding with printhead boundaries Introduction Thin white or dark lines along the length of the printed output, at positions that correspond with the printhead boundaries, are usually caused by horizontal misalignment of the printheads. Script Step Action 1 Align the printheads automatically. In the wizard, select the media type that you want to use for printing (see Align printheads - Automatic on page 177). 2 Check whether the problem is resolved by reprinting the file that showed the problem. 4 If yes, go to step 6. If the problem persists, go to the next step. Chapter 8 - Troubleshooting 259

260 Thin white or dark lines corresponding with printhead boundaries Step Action 3 Identify the printhead transitions that need additional manual printhead alignment (see Identify the printhead transitions that need manual printhead alignment (horizontal) on page 181). 4 Align the printheads manually (see Align printheads - Manual (horizontal) on page 183). 5 Check whether the problem is resolved by reprinting the file that showed the problem. If the problem persists, repeat the steps 3 and 4 (up to 3 times). 6 The best possible result is achieved. 260 Chapter 8 - Troubleshooting

261 Broken lines in cross paper feed direction Broken lines in cross paper feed direction Introduction Discontinuities that coincide with the printhead boundaries, are usually caused by vertical misalignment of the printheads. IMPORTANT Discontinuities that occur only at the trailing edge of the printed output can be caused by a misalignment of the finishing device and the printer. Script Step Action 1 Align the printheads automatically. Select the same media type that you used when you observed the problem (see Align printheads - Automatic on page 177). 2 Check whether the problem is resolved by printing a suitable test print. If the problem persists, clean the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 261

262 Scuff marks on the media Scuff marks on the media Script Step Action 1 Check whether the media roll you use is almost empty. If yes replace the media roll (see Replace media on page 50). 2 When you have recently placed a new printhead, perform the 'Replace printheads' procedure to re-seat the new printhead (see Replace printheads on page 220). 3 Check whether the problem is resolved by printing a suitable test print. If the problem persists, clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 4 Check whether the problem is resolved by printing a suitable test print. If the problem persists, replace the printhead (see Replace printheads on page 220). 5 Check whether the problem is resolved by printing a suitable test print. If the problem persists, call your local Service Provider. 262 Chapter 8 - Troubleshooting

263 Ink pollution on the side edges of the media Ink pollution on the side edges of the media Script Step Action 1 Adjust the printer margins. Open Océ Express WebTools and set the printer margins [Preferences] - [Print job defaults] - [Printer properties] - [Printer margins] to 3 mm or more for CAD prints, or to 10 mm or more for Graphics Arts/GIS prints. 2 Clean the wiper roller compartments (see Clean wiper roller compartments on page 191). 3 Clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 4 Print cleaning sheets (see Print cleaning sheets on page 174). 5 If necessary, clean the media output section of the printer (see Clean the media output section of the printer on page 207). 6 If necessary, clean the media input section of the stacker (see Clean the media input section of the stacker on page 209). 7 Check whether the problem is resolved. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 263

264 Ink pollution (lines) on the back of the media Ink pollution (lines) on the back of the media Script Step Action 1 Clean the wiper roller compartments (see Clean wiper roller compartments on page 191). 2 Clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 3 Print cleaning sheets (see Print cleaning sheets on page 174). 4 If necessary, clean the media output section of the printer (see Clean the media output section of the printer on page 207). 5 If necessary, clean the media input section of the stacker (see Clean the media input section of the stacker on page 209). 6 Check whether the problem is resolved. If the problem persists, call your local Service Provider. 264 Chapter 8 - Troubleshooting

265 Ink pollution (droplets) on the back of the media Ink pollution (droplets) on the back of the media Script Step Action 1 Adjust the printer margins. Open Océ Express WebTools and set the printer margins [Preferences] - [Print job defaults] - [Printer properties] - [Printer margins] to 3 mm or more for CAD prints, or to 10 mm or more for Graphics Arts/GIS prints. 2 Clean the wiper roller compartments (see Clean wiper roller compartments on page 191). 3 Clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 4 Print cleaning sheets (see Print cleaning sheets on page 174). 5 If necessary, clean the media output section of the printer (see Clean the media output section of the printer on page 207). 6 If necessary, clean the media input section of the stacker (see Clean the media input section of the stacker on page 209). 7 Check whether the problem is resolved. If the problem persists, call your local Service Provider. Chapter 8 - Troubleshooting 265

266 Ink pollution on the leading and trailing edge of the media Ink pollution on the leading and trailing edge of the media Script Step Action 1 Check whether you have installed an up-to-date media profile for the media type that you use to print the job. If necessary, update the media profile (see Manage media profiles on page 67). 2 Check whether you have selected the correct colour management settings for your print the job. If necessary, adjust the settings. 3 Check whether the media roll you use is almost empty. If yes replace the media roll (see Replace media on page 50). 4 Check whether the problem is resolved. If the problem persists, clean the print surface and the vacuum holes (see Clean the print surface and the vacuum holes on page 198). 5 Print cleaning sheets (see Print cleaning sheets on page 174). 6 Check whether the problem is resolved. If the problem persists, call your local Service Provider. 266 Chapter 8 - Troubleshooting

267 Solve Printhead Alignment Failures Solve Printhead Alignment Failures Introduction Automatic printhead alignment failure can be caused by a printhead that has reached end-of-life. Follow the procedure below when the automatic printhead alignment fails twice. IMPORTANT When you have recently placed a new printhead and the automatic printhead alignment fails, follow the Replace Printheads procedure on page 220 to reset the new printhead. Before you begin To identify the printhead that has reached end-of-life you need the automatic printhead alignment test print as a reference. A B Middle C D Chapter 8 - Troubleshooting 267

268 Solve Printhead Alignment Failures [6] Printhead positions The printhead transitions B and C are closest to the middle of the printed output, approximately 10.8 centimeters from the middle. The printhead transitions A and D are located approximately 32.8 centimeters from the middle. Procedure 1. Examine the printhead transitions to identify the printhead that has reached end-of-life. When the printhead transition looks like this: Then: Both the printhead to the left and the printhead to the right are okay Chapter 8 - Troubleshooting

269 Solve Printhead Alignment Failures When the printhead transition looks like this: Then: The printhead to the left has reached end-oflife. The printhead to the right has reached end-oflife. 2. Replace the printhead that has reached end-of-life (See Replace printheads on page 220). After you finish Repeat the automatic printhead alignment procedure on page 177. Chapter 8 - Troubleshooting 269

270 Clear the system Clear the system When to do To remove all job data from the controller and reboot the system, do the following. 1. On the user panel tap [System] Tap [Setup] Tap [Clear system]. 270 Chapter 8 - Troubleshooting

271 Clear the system Tap [Start]. 5. Wait, while the system removes all job data and reboots. Chapter 8 - Troubleshooting 271