Company Profile TOTAL FACILITIES MANAGEMENT
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1 Company Profile TOTAL FACILITIES MANAGEMENT
2 Introduction Eden was established in 2012, starting life as Eden MEC and based in Milton Keynes. Through rapid growth Eden has further expanded to include Eden Build and following a recent relocation to Cranfield Innovation Centre in early 2016, launched Eden TFM to strengthen our service offering. Combining a multidisciplinary design practice, traditional contracting company and facilities management team we provide turnkey solutions to our clients from design, through delivery, into completion and beyond. Uniquely we also boast in-house M&E, CAD and Health & Safety Management giving us greater depth to our service offering and peace of mind for clients wishing to deal with a single contractor delivering their projects. Large enough to deliver and small enough to care, Mark Richardson Head of Eden TFM delivers facilities management solutions all from a single trusted source and is focused on providing a personal service to clients tailored to their needs. Working across all major sectors including; residential, commercial, and industrial we deliver 4 main service lines; Building Fabric Maintenance, Building Maintenance, Estate Management and Building Compliance. Now based in Cranfield, Bedfordshire we benefit from great transport links via the A1 and the M1 to deliver works primarily across the East of England, the Midlands, London and the South East.
3 Mark Richardson Head of Eden TFM Profile Having joined the Royal Navy as an apprentice Mechanical & Electrical Engineer and serving for almost a decade Mark is no stranger to managing constantly changing situations, under pressure and to strict timescales. Working for many of the largest FM companies in the UK and across the Globe his greatest achievement to date has been growing Dudley Bowers facilities team from 3 engineers to 116 in a little under 3 years, and he is focused on repeating such success here with us at Eden. Professional membership CEng Engineering Council Chartered Engineer MIET Member of the Institute of Engineering MBIFM Member of the British Institute of Facilities Management Management & Leadership Prince 2 Registered Practitioner Six Sigma (Green belt) CDM Construction Design Management Leadership & Management Project Management Organisation Industry experience My greatest achievement to date is taking a small facilities team of 3 engineers and growing that team to 116 in a little under 3 years. This success I am keen to repeat here at Eden. Interesting fact Mark is a Non Executive Director at a successful London Rugby Club and is involved in charity work raising close to 1M over the past 7 years. Professional experience PPD, Cambridge UK Director of Facilities Nov Present Responsible for leading the day to day operation of multiple facilities teams across all EMEA locations. The Spirit Group Plc, UK Regional Facilities Manager Nov Nov 2006 Responsible for the maintenance and re-fit of 878 public houses of which 150 were grade 1&2 listed buildings along with a mixture of other building types. Alpha Airports Group Plc, UK Group Facilities Manager (EMEA) Jul Nov 2005 Responsible for the facilities, technical, real estate and transport function of 59 commercial units and 192 retail units across mainland Europe Dudley Bower Services Plc, UK Engineering Manager Sept Jul 2001 Responsible for managing the southern maintenance team made up of 109 mobile engineers, 37 site based engineers and 12 operational staff. Sulzer Infra, UK Snr. Technical Supervisor Feb Sept, 1997 Joining as a mobile engineer Mark worked his way up to become responsible for setting up and supporting static on site teams. Circlerise Ltd, UK Technical Supervisor Jan Feb 1993 His role within the company was to design, install and maintain high pressure pumping systems for blue chip organisations including British Steel. British Petroleum (Shipping) Second Floor Engineer Sept Jan 1990 Responsible for the day to day operation of the ships electrical and mechanical systems.
4 01 We have seen a shift from building owners in recent years with greater numbers realising the value of fabric maintenance. This has led to a trend moving towards a model of planned preventative maintenance and not soley relying on reactive solutions. As this often leads to other issues such as; a reduction in asset value, poor user experience for visitors/workers, and ultimately higher repair costs. Building Fabric Maintenance
5 Decoration & Refurbishment Handyman Services Minor Works Project Works Reactive Breakdown Maintenance
6 02 Every building is different, in its use, design and its management. This may also change over many years with the addition of new services or through structural alterations. Therefore to keep a building at its peak efficency and looking good building maintenance is essential. Building Maintenance At Eden TFM our maintenance teams offer service solutions with three mian goals; to minimising down time, respond reactively 24/7 and to allow business/ occupants to carry on as normal.
7 Building Management Systems Drainage Works Heating, Ventillation and Air Conditioning Planned Preventative Maintenance Plumbing & Drainage Services Reactive Breakdown Maintenance Project Works Minor Works Standby System Maintenance Water Treatment
8 03 Whether you require standalone, packaged or fully integrated estate management we can deliver a tailored solution, designed to support business strategies and individual project needs. Taking care of our clients Assets we provide a range of complementary support services handling everything from help desks to innovations in space management. Estate Management
9 Asset Management Energy Management Environmental Management Help Desk & Contact Centres M&E Lifecycle Management Move Management Space Management Internal Painting Landscaping Winter Maintenance
10 04 Statutory compliance within the built environment is a constant challenge for building managers having to navigate increasingly complex legislation and codes of practice that are forever changing. To ensure our clients remain compliant and within the law we deliver a full range of Statutory Compliance services, providing complete peace of mind. Building Compliance Delivered by highly specialised teams, our service standards remain strictly controlled and are back up by service software designed for TFM.
11 Electrical Safety Inspection & Certification ESOS Surveys Fire Alarms & Emergency Lighting Gas Safety Certification Inclusive Access, Disability & The Equality Act
12 01 ANNUAL SERVICE CONTRACT
13 Milton Keynes College Project Description Eden TFM continue to deliver an annual service contract for Milton Keynes College and have successfully done so for the past 3 years. Tasked with minimising client cost whilst maximising building efficencies. We took a fresh look at the colleges long term maintenance programme of vital services and changed the way they go about PPM (Planned Preventative Maintenace) significantly reducing the number of unplanned breakdowns. Services Those delivered include: Annual PPM Contract Boiler Maintenance Generator Maintenance Air Conditioning Maintenance Pump Replacements BMS Maintenance Pressurisation Unit Replacements Minor Works Projects Value The total annual spend for Milton Keynes College on PPM (Planned Preventative Maintenance) and remedial works is circa 400K across all college sites.
14 02 BOILER & PLANT MAINTENANCE
15 Anglian Water Project Description Eden TFM have undertaken facilities works on a variety of projects for Anglian Water over the past few years maintaining components of their critical infrastructure to ensue customers never experience a drop in service. Services Those delivered include: Gas Booster Maintenance Dual Fuel Boiler Maintenance Boiler Room Plant Maintenance Working collaboratively with Anglian Waters operational management teams Eden have delivered works under challenging conditions and on sites of high security. Working within live building environments required careful consideration, working to fast track programmes, with all intrusive works taking place out of hours. Value Projects completed range in value from 1.5K to 30K.
16 02 FIT-OUT & HVAC MAINTENANCE
17 99 Bishopsgate Project Description Over the last few years Eden have worked on various projects at the iconic 99 Bishopsgate, a landmark building located in the heart of London s financial district. Acquired by Brookfield in 2012 since then we have carried out work direct for Brookfield and on recommendation for many other private tenants within the building. To deliver these projects in such a busy and occupied building we have worked closely with the landlord s management team to devise workable solutions to minimising disturbance. This includes developing fast track programmes, working out of hours tand importantly restoring all essential services at the start of each working day. Services Those delivered include: Upgrade of HVAC infrastructure from basement level to level 5 Dual Fuel Boiler Maintenance Replacement of existing electrical busbar system Replacement of Lift Motor Room cooling systems Level 3&4 Fit-out (Deutche Bank) Levels 1, 5 and 15 Fit-out (i2 Office) Value Projects delivered range in value from 150K to 2.5M.
18 Contact Us address: Eden Projects Group Ltd Unit 31 The Innovation Centre University Way Cranfield Bedfordshire MK43 0BT telephone number: Neal Stanley Business Development Director m: e: Chris Harris Projects Director m: e: Brian Sutton Managing Director m: e: John-Paul Cain Pre-Construction Director m: e: Mark Richardson Head of TFM m: e:
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